CN110288415A - A kind of full channel O2O system and its implementation - Google Patents
A kind of full channel O2O system and its implementation Download PDFInfo
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- CN110288415A CN110288415A CN201810225791.6A CN201810225791A CN110288415A CN 110288415 A CN110288415 A CN 110288415A CN 201810225791 A CN201810225791 A CN 201810225791A CN 110288415 A CN110288415 A CN 110288415A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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Abstract
A kind of full channel O2O system and its implementation, it is related to e-commerce field, the field O2O, including multiple shops's O2O systems in shops, the mobile terminal APP, the OMS order information center that are installed on salesman's mobile phone, the shops O2O system is connect with the mobile terminal APP, OMS order information centre data respectively；The shops O2O system includes information sending module, order dispatch center, delivery module, module of returning goods, module of exchanging goods, shops O2O timing passes through the order information at interface synchronization OMS order information center and is sent to order dispatch center, the mobile terminal APP, order dispatch center is accordingly sent to delivery module, module of returning goods and module of exchanging goods according to order information type, the delivery module, module of returning goods and exchanges goods module and the cooperation of the mobile terminal APP completes delivery, returns goods and process of exchanging goods；The application provides a kind of full channel O2O system and its implementation, solves the problems, such as on-line off-line business separation of the businessman in full channel incorporation, reduces businessman's cost.
Description
Technical field
The present invention relates to e-commerce fields, the field O2O, and in particular to a kind of full channel O2O system and its implementation.
Background technique
Existing O2O erp product, wherein O2O, that is, Online To Offline abridges, and refers to the commercial chance under line
In conjunction with internet, allows internet to become the foreground of off-line transaction, as long as not only can involve on line in industrial chain, but also can involve
Under line, O2O is commonly referred to as in industry, is also merely resting on using computer through traditional software and POS machine mode, dispose implementation when
Time needs people to go to install to scene, needs to go one computer of installation and a POS machine, user's means of payment also only to limit again in shops
It in cash and swipes the card and is not able to satisfy user demand, product development interface is single, and interface has software version limitation when updating, and passes through
Channel is either sold directly to households plus the marketing model of channel is come what is carried out, and furthermore all channels not intercommunication, each link is managed alone
Reason, none unified management, when link each so manages alone, treatment effeciency is very low, complex disposal process.
Summary of the invention
In order to solve, cost of marketing existing in the prior art is higher, most of the products are overstocked for shops, circulation cost is excessively high, quotient
Family lacks the defect controlled to channel, and the application provides a kind of full channel O2O system, solves line of the businessman in full channel incorporation
The problem of online lower business separates reduces businessman's cost, while the application also provides the realization based on the full channel O2O system
Method, its technical solution is as follows:
A kind of full channel O2O system is moved including multiple shops's O2O systems in shops, the APP being installed on salesman's mobile phone
Moved end, OMS order information center, the shops O2O system are connect with the mobile terminal APP, OMS order information centre data respectively；
The shops O2O system includes information sending module, order dispatch center, delivery module, module of returning goods, module of exchanging goods,
Shops O2O timing pass through the order information at interface synchronization OMS order information center and be sent to order dispatch center,
The mobile terminal APP, order dispatch center are accordingly sent to delivery module, module of returning goods and module of exchanging goods according to order information type,
The delivery module, module of returning goods and exchange goods module and the cooperation of the mobile terminal APP completes delivery, returns goods and process of exchanging goods；
The mobile terminal APP is equipped with the unit that do not receive orders, the unit that received orders, self-carry order unit and positioning order unit,
Middle positioning order unit is used to confirm the order information particular content in OMS order information center.
Further, OMS order information center includes delivery order information module, return of goods order information module and changes
Goods order information module, corresponding order information type are delivery order information, order information of returning goods and order of exchanging goods respectively
Information.
Further, the delivery module is divided into self-carry delivery module and dispatching delivery module, corresponding delivery mode
Respectively client's self-carry and shops's dispatching.
Further, the shops O2O system further includes order auditing module, and the order auditing module is used for order
Information carries out " visitor examines ", " wealth is examined ".
A kind of implementation method of full channel O2O system, comprising the following steps:
S1, shops's O2O timing pass through the order information at interface synchronization OMS order information center and are sent in order dispatch
The heart, the mobile terminal APP；
S2, delivery module obtain the delivery order information in order information, and complete to send to client under the cooperation of the mobile terminal APP
Goods；
S3, return of goods module obtain the return of goods order information in order information, and complete to move back to client under the cooperation of the mobile terminal APP
Goods；
S4, module of exchanging goods obtain the order information of exchanging goods in order information, and complete to change to client under the cooperation of the mobile terminal APP
Goods.
Further, the particular content of step S2 are as follows:
After the synchronous delivery order information of S20, shops's O2O system, by information sending module from trend Client handset short message case or
Wechat sends " selection of self-carry shops " Info Link；
S21, client do not make " selection of self-carry shops " validation of information in the given time, then carry out step S5 and carry out shops's dispatching
Otherwise process enters step S22；
S22, client click " selection of self-carry shops " Info Link and are transferred to self-carry service page, and client can select self-carry door from the page
Shop and subscription time；
S23, self-carry shops and subscription time are determined to client, shops's O2O system is sent out by information sending module to Client handset
Send self-carry order positioning two-dimensional barcode information link；
S24, client click self-carry order positioning two-dimensional barcode information link when reaching shops in mobile phone short message or wechat,
Current page jumps to the self-carry order positioning two dimensional code page；
S25, salesman in the self-carry order unit of cell phone application mobile terminal, using positioning order unit scan client provide from
Order positioning two dimensional code is mentioned, " sending self-carry code " button, shops after salesman positions order, are clicked in the self-carry order detail page
O2O system sends self-carry code short message or wechat to Client handset；
S26, client check self-carry code short message or wechat and will inform salesman from delivery of cargo code, and salesman is in the self-carry order detail page
After the code of delivery of cargo certainly that middle input client provides, confirmation client's self-carry.
Further, the particular content of step S5 are as follows:
S50, salesman click " not receiving orders " in the unit that do not receive orders of cell phone application mobile terminal, in the details page that do not receive orders
" order " button is clicked, current order enters the list that received orders for the unit that received orders, and walks shops's dispatching process；
S51, salesman click " not receiving orders " in the unit that do not receive orders of cell phone application mobile terminal, in the details page that do not receive orders
" rejection " button is clicked, current order is rejected, is shown in the order dispatch center of shops's O2O system；When order is by mobile phone
The mobile terminal APP kick back and meet kicked back order setting maximum number of times after, which enters order dispatch center, by manually
Processing；If not meeting and being kicked back maximum number of times, shops's O2O system continues to distribute other shops to the order for it；If order
After kicking back, both do not reach and kick back maximum number of times, shops's O2O system is matched again less than other shops, then the order is in order
By artificial treatment in control centre；
S52, salesman in the original list that received orders for the unit that received orders choose single order or in the details pages that received orders
Ship button is clicked in face, and system reduces order commodity stocks, and order enters the order page to be received, and the order is in shops O2O
Order status becomes " dispatching " in the order dispatch center of system, and shops's O2O system sends the short message received or micro- automatically
Letter to consignee's mobile phone, the short message or wechat content include positioning two dimensional code relevant to the order link, receive code and
O/No.；
S53, after shops salesman reaches shipping address and finds client, the order page to be received in cell phone application mobile terminal is clicked
" scanning " button scans the positioning two dimensional code in client note breath or wechat, and cell phone application mobile terminal can be automatically positioned and open phase
The order detail page for closing order inputs " code of receiving " in " confirmation is received " text box and clicks " confirmation is received " button, school
It tests by rear, which completes dispatching process.
Further, the particular content of step S3 are as follows:
After initiating Return Application on S30, Client line, after return of goods order information is synchronized to shops's O2O system, system sends one automatically
Item " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can be returned goods and moving back
Goods order two dimensional code；
After S31, client carry cargo to shops, returns goods and order in the positioning order cell location to line that salesman passes through the mobile terminal APP
It is single, into the return of goods order detail page；
S32, salesman click creation return of goods single button, and current page is transferred to returning note and generates interface；
S33, user, which click, generates return of goods single button, if data meet condition, pop-up prompt returning note is successfully submitted, wherein
The adjustable return of goods commodity amount of user, if generating returning note when the user clicks beyond the quantity in return of goods order, pop-up being mentioned
Show that return of goods commodity amount may not exceed the commodity amount in return of goods order；User will can directly remove without the commodity returned goods, directly
Contact hits return push-button, then pop-up prompt, which is returned goods, not yet completes, if confirmation is exited；
After S34, return process success, shops's O2O system sends one automatically returns goods and handles successful short message or wechat is given to
Client handset.
Further, the particular content of step S4 are as follows:
After application is exchanged goods in initiation on S40, Client line, after order information of exchanging goods is synchronized to shops's O2O system, system sends one automatically
Item " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can be exchanged goods and changing
Goods order two dimensional code；
After S41, client carry cargo to shops, exchanges goods and order in the positioning order cell location to line that salesman passes through the mobile terminal APP
It is single, into the order detail page of exchanging goods；
S42, salesman, which click, creates single button of exchanging goods, and current page is transferred to swap order and generates interface；
S43, it is generated in interface in swap order, exchanges goods and support shops from total storehouse delivery two types are referred to, click and submit swap order
Button then generates order of exchanging goods in systems, and type of such as exchanging goods is shops's self-carry, then not needing away delivery process can directly finish；
Type of such as exchanging goods is the delivery of total storehouse, then order of walking to exchange goods delivery process；
Wherein user may be selected different size exchange goods, adjustable quantity of exchanging goods, but must with plan the commodity number in list
Amount is consistent；
After S44, process of exchanging goods success, shops's O2O system sends one automatically exchanges goods and handles successful short message or wechat is given to
Client handset.
Further, between step S20 and step S21 further include:
Salesman carries out " visitor examines ", " wealth is examined " operation to order in the order auditing module of shops's O2O system, after the approval,
Current order jumps in order dispatch Center List.
According to above-mentioned technical proposal, the present invention is compared with existing computer is by traditional software and POS machine mode approach, benefit
With the information sending module of shops's O2O system, order dispatch center, on-line off-line business separation is solved, distribution of interests unevenness is asked
Topic is improved the on-line off-line problems of management such as flow intercommunication, marketing intercommunication, service-interworking of the businessman in full channel incorporation, is reduced
Businessman's cost, Optimizing Flow program.
Detailed description of the invention
Below by specific embodiment combination attached drawing, invention is further described in detail.
Fig. 1 is system framework figure of the invention.
Wherein, 1, shops's O2O system；11, information sending module；12, order dispatch center；13, delivery module；131, certainly
Submit goods module；132, delivery module is dispensed；14, return of goods module；15, it exchanges goods module；16, order auditing module；2, OMS order
Information centre；21, delivery order information module；22, return of goods order information module；23, order information of exchanging goods module；3, APP is moved
Moved end；31, do not receive orders unit；32, received orders unit；33, order unit is picked up by oneself；34, order unit is positioned.
Specific embodiment
Below by specific embodiment combination attached drawing, invention is further described in detail.
As shown in Figure 1, a kind of full channel O2O system, including multiple shops's O2O systems 1 in shops, is installed on shop
The mobile terminal APP 3, OMS order information center 2 on member's mobile phone, the shops O2O system 1 are ordered with the mobile terminal APP 3, OMS respectively
Single 2 data connection of information centre is arranged corresponding shops to each shops in advance and dispenses range, the dispatching in practical operation
Delivery, goods return and replacement process in range with the shops, be responsible for.
The shops O2O system 1 includes information sending module 11, order dispatch center 12, delivery module 13, return of goods module
14, module of exchanging goods 15, order information and transmission of 1 timing of shops O2O system by interface synchronization OMS order information center 2
To order dispatch center 12, the mobile terminal APP 3, order dispatch center 12 is accordingly sent to delivery module according to order information type
13, return of goods module 14 and module 15 of exchanging goods, the delivery module 13, return of goods module 14 and the mobile terminal module 15 and APP 3 of exchanging goods are matched
It closes and completes delivery, return goods and process of exchanging goods, the delivery module 13 divide for self-carry delivery module 131 and dispense delivery module 132,
Its corresponding delivery mode is respectively client's self-carry and shops's dispatching；Wherein salesman is at the order dispatch center of shops's O2O system 1
In 12 relevant operation, primary operational can be carried out to order are as follows:
I. modify order shops: modification " O2O order status " is " to be allocated " and the order shops of " to be coordinated " order, is modified
Order after order shops is directly entered " having received orders " list of the related shops in the mobile terminal App 3, and (delivery mode is that ' oneself is matched
Send ' order) or " self-carry order " list (order that delivery mode is ' client's self-carry ')；
II. modify delivery mode: modification " O2O order status " is " to be allocated " and the delivery mode of " to be coordinated " order, can be incited somebody to action
Client's self-carry is changed to shops's dispatching, and the order that shops dispenses can also be changed to client's self-carry；
III. be changed to deliver on line: by " O2O order status " be " to be allocated " and the order of " to be coordinated " recalls " objective to examine " page,
And empty order, having artificial is again Order splitting Xian Shang shops and logistics company.
The mobile terminal APP 3 is equipped with the unit 31 that do not receive orders, the unit 32 that received orders, self-carry order unit 33 and positioning
Order unit 34, wherein positioning order unit 34 is used to confirm the order information particular content in OMS order information center 2.
Wherein, OMS order information center 2 includes delivery order information module 21,22 and of return of goods order information module
Order information of exchanging goods module 23, corresponding order information type are delivery order information, return of goods order information respectively and exchange goods
Order information.
In addition in the present invention, the shops O2O system 1 further includes order auditing module 16, the order auditing module 16
For carrying out " visitor examines ", " wealth is examined " to order information.
A kind of implementation method of full channel O2O system, comprising the following steps:
S1,1 timing of shops's O2O system pass through the order information at interface synchronization OMS order information center 2 and are sent to order dispatch
Center 12, the mobile terminal APP 3；
S2, delivery module 13 obtain the delivery order information in order information, and complete to client under the cooperation of the mobile terminal APP 3
At delivery；
S3, return of goods module 14 obtain the return of goods order information in order information, and complete to client under the cooperation of the mobile terminal APP 3
At the return of goods；
S4, module of exchanging goods 15 obtain the order information of exchanging goods in order information, and complete to client under the cooperation of the mobile terminal APP 3
At exchanging goods.
The wherein particular content of step S2 are as follows:
After the synchronous delivery order information of S20, shops's O2O system 1, by information sending module 11 from trend Client handset short message case
Or wechat sends " selection of self-carry shops " Info Link；
S21, client do not make " selection of self-carry shops " validation of information in the given time, then carry out step S5 and carry out shops's dispatching
Otherwise process enters step S22；
S22, client click " selection of self-carry shops " Info Link and are transferred to self-carry service page, and client can select self-carry door from the page
Shop and subscription time；
S23, self-carry shops and subscription time are determined to client, shops's O2O system 1 passes through information sending module 11 to Client handset
Send self-carry order positioning two-dimensional barcode information link；
S24, client click self-carry order positioning two-dimensional barcode information link when reaching shops in mobile phone short message or wechat,
Current page jumps to the self-carry order positioning two dimensional code page；
S25, salesman are scanned client using positioning order unit 34 and are provided in the self-carry order unit 33 of cell phone application mobile terminal 3
Self-carry order position two dimensional code, after salesman positions order, click " send self-carry code " button in the self-carry order detail page,
Shops's O2O system 1 sends self-carry code short message or wechat to Client handset；
S26, client check self-carry code short message or wechat and will inform salesman from delivery of cargo code, and salesman is in the self-carry order detail page
After the code of delivery of cargo certainly that middle input client provides, confirmation client's self-carry.
The wherein particular content of step S5 are as follows:
S50, salesman click " not receiving orders " in the unit 31 that do not receive orders of cell phone application mobile terminal 3, in the details page that do not receive orders
Millet cake hits " order " button, and current order enters the list that received orders for the unit 32 that received orders, and walks shops's dispatching process；
S51, salesman click " not receiving orders " in the unit 31 that do not receive orders of cell phone application mobile terminal 3, in the details page that do not receive orders
Millet cake hits " rejection " button, and current order is rejected, is shown in the order dispatch center 12 of shops's O2O system 1；When order quilt
Cell phone application mobile terminal 3 kick back and meet kicked back order setting maximum number of times after, which enters order dispatch center 12, by
Manually handle；If not meeting and being kicked back maximum number of times, shops's O2O system 1 continues to distribute other doors to the order for it
Shop；If after order is kicked back, both not reaching and kicking back maximum number of times, shops's O2O system 1 is matched again less than other shops, then should
Order is in order dispatch center 12 by artificial treatment；
S52, salesman in the original list that received orders for the unit 32 that received orders choose single order or in the details that received orders
The page clicks Ship button, and system reduces order commodity stocks, and order enters the order page to be received, and the order is in shops
Order status becomes " dispatching " in the order dispatch center 12 of O2O system 1, and shops's O2O system 1 sends the short message received automatically
To consignee's mobile phone, the short message or wechat content include that positioning two dimensional code relevant to the order links, receives for breath or wechat
Code and O/No.；
S53, after shops salesman reaches shipping address and finds client, the order page to be received in cell phone application mobile terminal 3, point
" scanning " button is hit, the positioning two dimensional code in scanning client note breath or wechat, cell phone application mobile terminal 3 can be automatically positioned and beat
The order detail page for opening related order inputs " code of receiving " in " confirmation is received " text box and clicks " confirmation is received " and presses
Button, after verification passes through, which completes dispatching process.
The wherein particular content of step S3 are as follows:
After initiating Return Application on S30, Client line, after return of goods order information is synchronized to shops's O2O system 1, system is sent automatically
One " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can return goods and
Return of goods order two dimensional code；
After S31, client carry cargo to shops, salesman is navigated on line by the positioning order unit 34 of the mobile terminal APP 3 and is returned goods
Order, into the return of goods order detail page；
S32, salesman click creation return of goods single button, and current page is transferred to returning note and generates interface；
S33, user, which click, generates return of goods single button, if data meet condition, pop-up prompt returning note is successfully submitted, wherein
The adjustable return of goods commodity amount of user, if generating returning note when the user clicks beyond the quantity in return of goods order, pop-up being mentioned
Show that return of goods commodity amount may not exceed the commodity amount in return of goods order；User will can directly remove without the commodity returned goods (will
Commodity amount is adjusted to 0 and is equal to remove operation), return push-button is clicked directly on, then pop-up prompt, which is returned goods, not yet completes, if really
Recognize and exits；
After S34, return process success, one return of goods of transmission handle successful short message to shops's O2O system 1 automatically or wechat is given to
Client handset.
The wherein particular content of step S4 are as follows:
After application is exchanged goods in initiation on S40, Client line, after order information of exchanging goods is synchronized to shops's O2O system 1, system is sent automatically
One " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can exchange goods and
It exchanges goods order two dimensional code；
After S41, client carry cargo to shops, salesman is navigated on line by the positioning order unit 34 of the mobile terminal APP 3 and is exchanged goods
Order, into the order detail page of exchanging goods；
S42, salesman, which click, creates single button of exchanging goods, and current page is transferred to swap order and generates interface；
S43, it is generated in interface in swap order, exchanges goods and support shops from total storehouse delivery two types are referred to, click and submit swap order
Button then generates order of exchanging goods in systems, and type of such as exchanging goods is shops's self-carry, then not needing away delivery process can directly finish；
Type of such as exchanging goods is the delivery of total storehouse, then order of walking to exchange goods delivery process；
Wherein user may be selected different size exchange goods, adjustable quantity of exchanging goods, but must with plan the commodity number in list
Amount is consistent；
After S44, process of exchanging goods success, shops's O2O system 1 sends one automatically exchanges goods and handles successful short message or wechat is given to
Client handset.
In addition between step S20 and step S21 further include:
Salesman carries out " visitor examines ", " wealth is examined " operation to order in the order auditing module 16 of shops's O2O system 1, and audit passes through
Afterwards, current order jumps in 12 list of order dispatch center.
Use above specific case is illustrated the present invention, is merely used to help understand the present invention, not to limit
The system present invention.For those skilled in the art, according to the thought of the present invention, can also make several simple
It deduces, deform or replaces.
Claims (10)
1. a kind of full channel O2O system, which is characterized in that including multiple shops's O2O systems in shops, be installed on salesman
The mobile terminal APP, OMS order information center on mobile phone, the shops O2O system respectively with the mobile terminal APP, OMS order information
Centre data connection；
The shops O2O system includes information sending module, order dispatch center, delivery module, module of returning goods, module of exchanging goods,
Shops O2O timing pass through the order information at interface synchronization OMS order information center and be sent to order dispatch center,
The mobile terminal APP, order dispatch center are accordingly sent to delivery module, module of returning goods and module of exchanging goods according to order information type,
The delivery module, module of returning goods and exchange goods module and the cooperation of the mobile terminal APP completes delivery, returns goods and process of exchanging goods；
The mobile terminal APP is equipped with the unit that do not receive orders, the unit that received orders, self-carry order unit and positioning order unit,
Middle positioning order unit is used to confirm the order information particular content in OMS order information center.
2. a kind of full channel O2O system as described in claim 1, which is characterized in that OMS order information center includes sending
Goods order information module, return of goods order information module and order information module of exchanging goods, corresponding order information type are respectively
Delivery order information, order information of returning goods and order information of exchanging goods.
3. a kind of full channel O2O system as described in claim 1, which is characterized in that the delivery module is divided into self-carry delivery
Module and dispatching delivery module, corresponding delivery mode are respectively client's self-carry and shops's dispatching.
4. a kind of full channel O2O system as described in claim 1, which is characterized in that the shops O2O system further includes order
Auditing module, the order auditing module are used to carry out order information " visitor examines ", " wealth is examined ".
5. based on a kind of implementation method of full channel O2O system described in any one of Claims 1-4, which is characterized in that packet
Include following steps:
S1, shops's O2O timing pass through the order information at interface synchronization OMS order information center and are sent in order dispatch
The heart, the mobile terminal APP；
S2, delivery module obtain the delivery order information in order information, and complete to send to client under the cooperation of the mobile terminal APP
Goods；
S3, return of goods module obtain the return of goods order information in order information, and complete to move back to client under the cooperation of the mobile terminal APP
Goods；
S4, module of exchanging goods obtain the order information of exchanging goods in order information, and complete to change to client under the cooperation of the mobile terminal APP
Goods.
6. a kind of implementation method of full channel O2O system as claimed in claim 5, which is characterized in that step S2's is specific interior
Hold are as follows:
After the synchronous delivery order information of S20, shops's O2O system, by information sending module from trend Client handset short message case or
Wechat sends " selection of self-carry shops " Info Link；
S21, client do not make " selection of self-carry shops " validation of information in the given time, then carry out step S5 and carry out shops's dispatching
Otherwise process enters step S22；
S22, client click " selection of self-carry shops " Info Link and are transferred to self-carry service page, and client can select self-carry door from the page
Shop and subscription time；
S23, self-carry shops and subscription time are determined to client, shops's O2O system is sent out by information sending module to Client handset
Send self-carry order positioning two-dimensional barcode information link；
S24, client click self-carry order positioning two-dimensional barcode information link when reaching shops in mobile phone short message or wechat,
Current page jumps to the self-carry order positioning two dimensional code page；
S25, salesman in the self-carry order unit of cell phone application mobile terminal, using positioning order unit scan client provide from
Order positioning two dimensional code is mentioned, " sending self-carry code " button, shops after salesman positions order, are clicked in the self-carry order detail page
O2O system sends self-carry code short message or wechat to Client handset；
S26, client check self-carry code short message or wechat and will inform salesman from delivery of cargo code, and salesman is in the self-carry order detail page
After the code of delivery of cargo certainly that middle input client provides, confirmation client's self-carry.
7. a kind of implementation method of full channel O2O system as claimed in claim 6, which is characterized in that step S5's is specific interior
Hold are as follows:
S50, salesman click " not receiving orders " in the unit that do not receive orders of cell phone application mobile terminal, in the details page that do not receive orders
" order " button is clicked, current order enters the list that received orders for the unit that received orders, and walks shops's dispatching process；
S51, salesman click " not receiving orders " in the unit that do not receive orders of cell phone application mobile terminal, in the details page that do not receive orders
" rejection " button is clicked, current order is rejected, is shown in the order dispatch center of shops's O2O system；When order is by mobile phone
The mobile terminal APP kick back and meet kicked back order setting maximum number of times after, which enters order dispatch center, by manually
Processing；If not meeting and being kicked back maximum number of times, shops's O2O system continues to distribute other shops to the order for it；If order
After kicking back, both do not reach and kick back maximum number of times, shops's O2O system is matched again less than other shops, then the order is in order
By artificial treatment in control centre；
S52, salesman in the original list that received orders for the unit that received orders choose single order or in the details pages that received orders
Ship button is clicked in face, and system reduces order commodity stocks, and order enters the order page to be received, and the order is in shops O2O
Order status becomes " dispatching " in the order dispatch center of system, and shops's O2O system sends the short message received or micro- automatically
Letter to consignee's mobile phone, the short message or wechat content include positioning two dimensional code relevant to the order link, receive code and
O/No.；
S53, after shops salesman reaches shipping address and finds client, the order page to be received in cell phone application mobile terminal is clicked
" scanning " button scans the positioning two dimensional code in client note breath or wechat, and cell phone application mobile terminal can be automatically positioned and open phase
The order detail page for closing order inputs " code of receiving " in " confirmation is received " text box and clicks " confirmation is received " button, school
It tests by rear, which completes dispatching process.
8. a kind of implementation method of full channel O2O system as claimed in claim 5, which is characterized in that step S3's is specific interior
Hold are as follows:
After initiating Return Application on S30, Client line, after return of goods order information is synchronized to shops's O2O system, system sends one automatically
Item " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can be returned goods and moving back
Goods order two dimensional code；
After S31, client carry cargo to shops, returns goods and order in the positioning order cell location to line that salesman passes through the mobile terminal APP
It is single, into the return of goods order detail page；
S32, salesman click creation return of goods single button, and current page is transferred to returning note and generates interface；
S33, user, which click, generates return of goods single button, if data meet condition, pop-up prompt returning note is successfully submitted, wherein
The adjustable return of goods commodity amount of user, if generating returning note when the user clicks beyond the quantity in return of goods order, pop-up being mentioned
Show that return of goods commodity amount may not exceed the commodity amount in return of goods order；User will can directly remove without the commodity returned goods, directly
Contact hits return push-button, then pop-up prompt, which is returned goods, not yet completes, if confirmation is exited；
After S34, return process success, shops's O2O system sends one automatically returns goods and handles successful short message or wechat is given to
Client handset.
9. a kind of implementation method of full channel O2O system as claimed in claim 5, which is characterized in that step S4's is specific interior
Hold are as follows:
After application is exchanged goods in initiation on S40, Client line, after order information of exchanging goods is synchronized to shops's O2O system, system sends one automatically
Item " after-sales-service information " short message or wechat link to Client handset, wherein comprising the shops's address list that can be exchanged goods and changing
Goods order two dimensional code；
After S41, client carry cargo to shops, exchanges goods and order in the positioning order cell location to line that salesman passes through the mobile terminal APP
It is single, into the order detail page of exchanging goods；
S42, salesman, which click, creates single button of exchanging goods, and current page is transferred to swap order and generates interface；
S43, it is generated in interface in swap order, exchanges goods and support shops from total storehouse delivery two types are referred to, click and submit swap order
Button then generates order of exchanging goods in systems, and type of such as exchanging goods is shops's self-carry, then not needing away delivery process can directly finish；
Type of such as exchanging goods is the delivery of total storehouse, then order of walking to exchange goods delivery process；
Wherein user may be selected different size exchange goods, adjustable quantity of exchanging goods, but must with plan the commodity number in list
Amount is consistent；
After S44, process of exchanging goods success, shops's O2O system sends one automatically exchanges goods and handles successful short message or wechat is given to
Client handset.
10. a kind of implementation method of full channel O2O system as claimed in claim 6, which is characterized in that in step S20 and step
Between rapid S21 further include:
Salesman carries out " visitor examines ", " wealth is examined " operation to order in the order auditing module of shops's O2O system, after the approval,
Current order jumps in order dispatch Center List.
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| CN201810225791.6A CN110288415A (en) | 2018-03-19 | 2018-03-19 | A kind of full channel O2O system and its implementation |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111210314A (en) * | 2020-01-13 | 2020-05-29 | 湖州朗讯信息科技有限公司 | Mall system |
| CN112150243A (en) * | 2020-09-23 | 2020-12-29 | 杭州云徙科技有限公司 | Digital mall system based on business middling platform |
| CN112749897A (en) * | 2021-01-13 | 2021-05-04 | 上海群之脉信息科技有限公司 | Intelligent store data detection system |
| CN114708033A (en) * | 2020-03-25 | 2022-07-05 | 口碑(上海)信息技术有限公司 | Electronic ticket verification method and device, store end, user terminal and system |
-
2018
- 2018-03-19 CN CN201810225791.6A patent/CN110288415A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111210314A (en) * | 2020-01-13 | 2020-05-29 | 湖州朗讯信息科技有限公司 | Mall system |
| CN114708033A (en) * | 2020-03-25 | 2022-07-05 | 口碑(上海)信息技术有限公司 | Electronic ticket verification method and device, store end, user terminal and system |
| CN112150243A (en) * | 2020-09-23 | 2020-12-29 | 杭州云徙科技有限公司 | Digital mall system based on business middling platform |
| CN112749897A (en) * | 2021-01-13 | 2021-05-04 | 上海群之脉信息科技有限公司 | Intelligent store data detection system |
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