CN112150243A - Digital mall system based on business middling platform - Google Patents
Digital mall system based on business middling platform Download PDFInfo
- Publication number
- CN112150243A CN112150243A CN202011010732.0A CN202011010732A CN112150243A CN 112150243 A CN112150243 A CN 112150243A CN 202011010732 A CN202011010732 A CN 202011010732A CN 112150243 A CN112150243 A CN 112150243A
- Authority
- CN
- China
- Prior art keywords
- management
- order
- management module
- unit
- inventory
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000007726 management method Methods 0.000 claims description 203
- 230000000694 effects Effects 0.000 claims description 18
- 238000003032 molecular docking Methods 0.000 claims description 17
- 238000012545 processing Methods 0.000 claims description 15
- 238000000034 method Methods 0.000 claims description 7
- 230000008569 process Effects 0.000 claims description 6
- 238000007619 statistical method Methods 0.000 claims description 5
- 239000000126 substance Substances 0.000 claims description 2
- 238000012423 maintenance Methods 0.000 abstract description 7
- 230000007246 mechanism Effects 0.000 abstract description 3
- 230000009286 beneficial effect Effects 0.000 abstract description 2
- 238000010586 diagram Methods 0.000 description 7
- 230000008520 organization Effects 0.000 description 7
- 238000005034 decoration Methods 0.000 description 5
- 238000004364 calculation method Methods 0.000 description 4
- 238000011161 development Methods 0.000 description 4
- 230000005611 electricity Effects 0.000 description 4
- 210000001503 joint Anatomy 0.000 description 4
- 230000008901 benefit Effects 0.000 description 3
- 238000011144 upstream manufacturing Methods 0.000 description 3
- 230000006978 adaptation Effects 0.000 description 2
- 238000004458 analytical method Methods 0.000 description 2
- 235000006481 Colocasia esculenta Nutrition 0.000 description 1
- 240000004270 Colocasia esculenta var. antiquorum Species 0.000 description 1
- 230000009471 action Effects 0.000 description 1
- 230000004075 alteration Effects 0.000 description 1
- 230000003796 beauty Effects 0.000 description 1
- 210000004899 c-terminal region Anatomy 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 239000003245 coal Substances 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 235000013305 food Nutrition 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000008676 import Effects 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000004091 panning Methods 0.000 description 1
- 230000001737 promoting effect Effects 0.000 description 1
- 239000004575 stone Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 230000007306 turnover Effects 0.000 description 1
- 230000000007 visual effect Effects 0.000 description 1
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
- G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
Abstract
The invention relates to the field of e-commerce, in particular to a digital mall system based on a business middling platform. The digital mall system comprises a full-channel order management module, a commodity management module, a merchant management module, a shop management module, a warehouse inventory management module and a foreground application; the full-channel order management module acquires order information of a plurality of channels, and unitedly manages the order information by combining commodity data of the commodity management module, merchant operation mode management condition of the merchant management module, store management condition of the store management module, stock information of the warehouse stock management module and a performance distribution mode, and configures different distribution modes to form different power provider operation modes and service modes in combination. The invention covers various e-commerce operation modes such as supporting full-channel operation, B2C, BBC, O2O, community group purchase and the like by combining the basic capability and the service configuration mechanism of the service center, is beneficial to unified management and control of enterprises, improves the service operation efficiency and effectively reduces the maintenance cost.
Description
Technical Field
The invention relates to the field of e-commerce, in particular to a digital mall system based on a business middling platform.
Background
Ten years ago, the internet in China developed vigorously, enterprises represented by Ali and Jingdong realized the establishment of online transaction infrastructures, and most consumers can search for commodities and conduct transactions on the internet. Nowadays, the internet is gradually developed towards the trend of becoming water, electricity and coal, electricity merchants of various modes and shapes are continuously emerging, and platform electricity merchants are panning and treasure in the east of Beijing; e-commerce content small red book; the social electricity business cloud is more in collection and assembly; O2O electric Shancommercially Mei Tuan, daily Youxian, etc.
In this extremely uncertain era, any enterprise is afraid of missing opportunities and continuously presents new things, so that the pressure of the enterprise for maintaining the online channels is higher and higher, and the enterprise using SaaS service providers in the business fields of praise, micro union and the like cannot meet the pain point of unified management of all sales channels. How to pass through the least maintenance cost without losing the chance of trying fresh things becomes one of the problems encountered in enterprise operation.
Disclosure of Invention
The technical problem to be solved by the present invention is to provide a digital mall system based on a business middlebox, aiming at the above defects of the prior art, so as to solve the problems that the existing enterprises are difficult to uniformly manage all sales channels of products, and the maintenance cost is high.
The technical scheme adopted by the invention for solving the technical problems is as follows: the digital mall system based on the service middleboxes is provided, and comprises:
the system comprises a full-channel order management module, a business center platform and a business center platform, wherein the full-channel order management module is used for acquiring order information of a plurality of channels in the business center platform and performing unified management, and the channels comprise an online channel and an offline channel;
the commodity management module is used for managing commodity data of a plurality of channels and carrying out shelving processing on commodities with different business modes of own channels;
the merchant management module is used for managing merchants in multiple channels and supporting a BBC merchant parking mode;
the system comprises a shop management module, a database management module and a database management module, wherein the shop management module is used for managing shops of a plurality of channels; and business models supporting B2C and O2O respectively according to store types,
the warehouse inventory management module is used for setting a performance delivery mode and managing the commodity inventory of the warehouse;
the system comprises a foreground application, a group buying module and a group buying module, wherein the foreground application is used for providing a mode of online shopping mall or store O2O for consumers to shop and providing distribution management of commodities for consumers as group leaders in a community group buying mode; wherein the content of the first and second substances,
the full-channel order management module acquires order information of a plurality of channels, and unitedly manages the order information by combining commodity data of the commodity management module, merchant management conditions of the merchant management module, store management conditions of the store management module, inventory information of the warehouse inventory management module and a performance distribution mode, and configures different distribution modes to form different e-commerce operation modes and business modes in a combined manner.
Further preferred embodiments of the present invention are: the merchant management module comprises a merchant self-operation management unit and a merchant joint operation management unit, the merchant self-operation management unit manages merchants independently operating independent brands in a plurality of channels and transmits management conditions to the full-channel order management module, the merchant joint operation management unit manages the merchants operating commodities in a joint operation mode in the channels and transmits the management conditions to the full-channel order management module.
Further preferred embodiments of the present invention are: the digital mall system further comprises a statistical analysis module for uniformly analyzing the commodity transaction data and the commodity dimensions of each channel.
Further preferred embodiments of the present invention are: the digital mall system further comprises a community group purchase module for managing the group leader and the users thereof, and the community group purchase module integrates community resources by taking WeChat as a carrier.
Further preferred embodiments of the present invention are: the full-channel order management module comprises an order docking unit, an order summarizing unit and an order delivery management unit, wherein the order docking unit docks each channel, acquires order information of each channel and transmits the order information to the order summarizing unit to summarize the order information, and the order delivery management unit generates delivery information according to a summarizing processing result of the order summarizing unit and by combining commodity data, merchant conditions, store management conditions and inventory information.
Further preferred embodiments of the present invention are: the full-channel order management module further comprises an order routing unit, the order routing unit sets different order routing rules for different channels and different warehouse dimensions, and the order delivery management unit further generates delivery information according to the order routing rules.
Further preferred embodiments of the present invention are: the warehouse inventory management module comprises a warehouse type management unit and an inventory management unit, the warehouse type management unit manages various warehouses, the inventory management unit obtains commodity inventory of various warehouses of the warehouse type management unit, performs statistical management of various types of inventory, and sets a performance delivery mode to realize inventory sharing and safe inventory management.
Further preferred embodiments of the present invention are: the shop management module comprises a shop information management unit and a channel docking management unit, the shop information management unit manages shop homepages, commodity classifications and commodity information, and the channel docking management unit docks the order information and the delivery warehouse acquired by the full-channel order management module and delivers goods in combination with the commodity information of the shop information management unit.
Further preferred embodiments of the present invention are: the digital mall system further includes a promotion engine module for setting up a promotion.
Further preferred embodiments of the present invention are: the foreground application comprises a user login unit, a mall homepage unit, a shop homepage unit, a commodity query unit, a shopping cart unit, a placing and settlement unit, a sales promotion activity unit, a personal center unit, a group center unit and an order management unit, and all the units provide query of commodities, shops and activities for a user at a mobile terminal and complete a placing transaction process.
Further preferred embodiments of the present invention are: a plurality of the channels include online malls, offline stores, third party malls, and official malls.
The invention has the advantages that compared with the prior art, the invention acquires the order information of a plurality of channels in the service center by arranging the full-channel order management module, uniformly manages the order information by combining the commodity data of the commodity management module, the merchant operation mode management condition of the merchant management module, the shop management condition of the shop management module, the inventory information and the fulfillment distribution mode of the inventory management module, configures different distribution modes to combine to form different E-commerce operation modes and service modes, supports the BBC/B2C E-commerce operation mode, can expand the B2B mode, is compatible with O2O and community group purchase service, provides configurable system support for a plurality of E-commerce service modes of a plurality of modes in an enterprise, is beneficial to the management and control of the enterprise to uniformly improve the service operation efficiency, meets the requirement that the enterprise develops a plurality of E-commerce services in one set of system, and rapidly meets the requirements of the E-commerce and operation change of a plurality of modes in a new retail market, the maintenance cost is reduced; unified management of multi-channel orders, online and offline unified collaboration, flexible order routing rules, and butt-joint of upstream and downstream systems, thereby improving the order processing efficiency in enterprises; in the aspect of commodity data, the commodity main data is managed in a unified mode, different commodity main data services are provided according to different service scenes, and commodity digital operation is achieved; and the digital mall system can flexibly realize various business logics through the middle station configuration items according to the business requirements of different enterprises, and can quickly build a system capable of landing.
Drawings
The invention will be further described with reference to the accompanying drawings and examples, in which:
FIG. 1 is a block diagram of the architecture of a digital mall system based on a service center of the present invention;
FIG. 2 is a block diagram of the architecture of the full channel order management module of the present invention;
FIG. 3 is a block diagram of the structure of the warehouse inventory management module of the present invention;
FIG. 4 is a block diagram of the structure of the store management module of the present invention;
FIG. 5 is a block diagram of the structure of the merchant management module of the present invention;
fig. 6 is a block diagram of the structure of the decoration component of the digital mall system based on the service center of the present invention.
Detailed Description
The preferred embodiments of the present invention will now be described in detail with reference to the accompanying drawings.
As shown in fig. 1, the present invention provides a preferred embodiment of a digital mall system based on a service desk.
Referring to fig. 1, the digital mall system based on a business center comprises a full-channel order management module 10, a commodity management module 20, a merchant management module 30, a shop management module 40, a warehouse inventory management module 50 and a foreground application, wherein the commodity management module 20 is used for managing commodity data of multiple channels and performing shelving processing on commodities with different business modes of own channels; the merchant management module 30 is used for managing merchants in multiple channels and supporting a BBC merchant parking mode; the shop management module 40 is used for managing shops of a plurality of channels; and business models supporting B2C and O2O, respectively, according to store type; the warehouse inventory management module 50 is used for setting a fulfillment distribution mode and managing commodity inventory of a warehouse, and the foreground application provides a mode of online shopping in a mall or store O2O for consumers to shop for commodities and provides distribution management of the commodities for the consumers who are group in the community group buying mode; the full-channel order management module 10 acquires order information of a plurality of channels, and performs unified management on the order information by combining commodity data of the commodity management module 20, merchant management conditions of the merchant management module 30, store management conditions of the store management module 40, and inventory information and performance distribution modes of the warehouse inventory management module 50, and configures different distribution modes to combine different electric company operation modes and service modes, and by combining basic capability and a service configuration mechanism of a service center, the full-channel operation support, multiple electric company operation modes such as B2C, BBC, O2O, community group purchase support and the like, BBC/B2C electric company operation mode support, B2B mode can be expanded, O2O and community group purchase service are compatible, so that an enterprise can develop multiple electric company services in one set of system, and maintenance cost is reduced; unified management of multi-channel orders, online and offline unified collaboration, flexible order routing rules, and butt-joint of upstream and downstream systems, thereby improving the order processing efficiency in enterprises; in the aspect of commodity data, the commodity main data is managed in a unified mode, different commodity main data services are provided according to different service scenes, and commodity digital operation is achieved; and the digital mall system can flexibly realize various business logics through the middle station configuration items according to the business requirements of different enterprises, and can quickly build a system capable of landing.
Wherein, the channel includes online channel and off-line channel, specifically, a plurality of the channel includes online shopping mall, off-line shop, third party shopping mall and official mall, and online shopping mall can be applet shopping mall, APP shopping mall, and official mall is the enterprise self-built platform, and multiple channel combination can satisfy multiple enterprise operation and business model, including BBC, B2C, O2O, community group purchase, can help the enterprise to build the E-commerce application of various modes, form fast, for example: BBC mall, B2C mall, O2O mall, community e-commerce, and different ends of various model e-commerce (PC, H5, APP, applet, etc.); the off-line store aims at solving the problem that an enterprise with a physical store is on line and off line, so that the aims of improving the store level and improving the inventory turnover are fulfilled, and the off-line store and store integrated scheme is mainly provided for the enterprise. The third party mall may extend the sales channels of the enterprise. The digital mall system strives for enterprises to realize enterprise full-channel sales by integrating self-built channels and channels, a unified management system of commodities, orders and inventory is built, business data of the self-built official mall and business data of third-party malls (represented by Taobao, Tianmao and Jingdong) are subjected to business processing through a unified standard access system, and the feedback of the business processing can be timely fed back to each access channel, so that the maintenance cost of the enterprises is greatly reduced.
In addition, the product data managed by the product management module 20 includes a product category, a product brand, a product attribute, a product picture video, and a product price. The commodity categories are classified into foreground categories, background categories and shop categories, and the categories are customized in a self-service channel. The commodity management module 20 supports unified management of commodity brand main data, supports self-definition of commodity attributes and batch import of attribute data, and supports requirements of multiple industries, multiple industries and multiple attributes; unified management and control of commodity prices are supported, multi-channel price management and control are supported, and prices of different channels are different.
In this embodiment, referring to fig. 1, the foreground application includes a user login unit 100, a mall home page unit 200, a store home page unit 300, a product query unit 400, a shopping cart unit 500, an ordering settlement unit 600, a promotion activity unit 700, a personal center unit 800, a group leader center unit 900, and an order management unit 1000, which provide users with product, store, and activity queries at a mobile terminal and complete an ordering transaction process. The bouquet center unit 900 therein may be provided to the user as a bouquet for distribution management of goods. Based on a construction mode of a business middle platform architecture, a foreground application simultaneously supports an operation mode of business company affiliation (BBC), business company self-service (B2C) and a business mode of O2O and community group buying, so that the requirement that a consumer can select shops of different businesses to conduct commodity transaction is met, and the shopping experience of fulfilling fulfillment by an e-commerce warehouse, a store and a group leader under different business modes is obtained.
Specifically, in the commodity query unit 400, a commodity display and search scene can be implemented to realize a brand chain store O2O scene, and commodities of a nearest store are obtained according to consumer positioning for display; compatible display of B2C and O2O merchandise may be implemented in the shopping cart unit 500; the store with shortest distance and stock can be intelligently recommended according to the receiving address in the ordering settlement unit 600, and the ordering experience of consumers is improved; two after-sale types of return and refund only can be realized in the order management unit 1000, and the whole-order refund and partial refund are supported; the sales promotion activity unit 700 can realize the coupon center and the detailed coupon of the commodity, and support the custom generation of the activity subject; scenes such as requesting for residency, distributing goods, withdrawing commissions, etc. by the team leader can be realized in the team leader central unit 900.
Referring to fig. 2, the full-channel order management module 10 in this embodiment includes an order docking unit 11, an order summarizing unit 12, and an order delivery management unit 13, where the order docking unit 11 docks each channel, acquires order information of each channel, transmits the order information to the order summarizing unit 12, summarizes the order information, and the order delivery management unit 13 generates delivery information according to a summary processing result of the order summarizing unit 12 by combining commodity data, merchant conditions, store management conditions, and inventory information. The full-channel order management module 10 further includes an order routing unit 14, the order routing unit 14 sets different order routing rules for different channels and different warehouse dimensions, and the order delivery management unit 13 further generates delivery information according to the order routing rules.
Specifically, the order docking unit 11 docks orders and after-sales order data of each service channel, including but not limited to an offline store POS system, an online third party e-commerce platform skatecat, naobao, kyoto, a food society, sunning, how many pieces are pieced together, how many beauty groups are hungry, a self-built platform official mall, a small program mall, an APP mall, and the like, and docks the offline platform and the self-built platform through a standard API by docking an online platform through a stone tower, a monster, and a tripod. The order docking scene comprises order summarizing, order canceling, after-sales order summarizing, after-sales order canceling, delivery order issuing, order issuing and after-sales order issuing. The order summarizing unit 12 summarizes the orders in each channel, and also needs to summarize the after-sales orders in each channel, and the order delivery management unit 13 generates delivery information according to the summary result, and is responsible for interfacing with a downstream warehouse system, a logistics system, a financial system, and a member system. After the order data are docked, an invoice is generated uniformly and delivery organization warehouse, warehouse and store are determined clearly through order routing rules. After the delivery operation is finished, the order is issued to a financial system; after the goods inspection operation is finished, the after-sale bill is issued to a financial system; the invoice issues the warehouse system after the delivery organization is clear. In the case of order or post-sale order cancellation, the order delivery management unit 13 makes a decision that the order can be cancelled based on the order status and delivery organization feedback.
In addition, the order routing unit 14 supports setting different routing rules for different channels, different warehouse dimensions. One channel has independent routing rules, each routing rule can set inventory priority or routing score priority, support the setting of inventory priority and routing score rule factors, support the setting of routing rule adaptation to the maximum extent, and cope with complex inventory scenarios. In order routing processing, a near principle is adopted for priority, a full principle is adopted for priority, and weight items set by routing rules comprise inventory, distance, a delivery threshold value and store credit. After the order routing process is completed, it is clear whether the delivery route is a store or a warehouse. The specific order routing processing flow frame is as follows: connecting an online channel and an offline channel, acquiring corresponding order information, and judging whether the order information needs to set a routing rule; if not, selecting warehouse inventory for delivery; if necessary, combining sharing rules and inventory information of the off-line store inventory and the warehouse inventory, and setting appropriate routing rules for order information of different channels; unifying and selecting corresponding inventory shipments. Specifically, since some channels are not required to be set by routing rules, a dedicated path is directly used for delivery, for example, a self-service warehouse of a certain platform, through which delivery is directly performed, and there is no need to access the user's own warehouse inventory or store inventory for delivery. Of course, the order may be an order from a certain online channel, a dedicated warehouse is already set for shipping, and the dedicated warehouse may also be used for shipping from other channels. The method has the advantages that the unified management of the multi-channel orders, online and offline unified cooperation, flexible order routing rules and the butt joint of an upstream system and a downstream system can effectively improve the order processing efficiency in enterprises and reduce the maintenance cost of the enterprises.
Referring to fig. 3, the warehouse inventory management module 50 in this embodiment includes a warehouse type management unit 51 and an inventory management unit 52, where the warehouse type management unit 51 manages each type of warehouse, and the inventory management unit 52 obtains the inventory of each type of warehouse of the warehouse type management unit 51, performs statistical management of multiple types of inventories, and sets a performance delivery mode to implement inventory sharing and safe inventory management. The warehouse inventory management module 50 may be used to manage enterprise inventory, including warehouse inventory, store-by-store inventory, affiliate inventory, and dealer inventory. The warehouse inventory management module 50 can manage enterprise full inventory data to maximize inventory benefits through a flexible inventory adaptation strategy.
Specifically, the warehouse types managed by the warehouse type management unit 51 include a main warehouse, a branch warehouse, an e-commerce warehouse, a front warehouse, and a store warehouse, and each type of warehouse supports order routing delivery, sets an express delivery coverage area, and delivers an electronic fence delivery range in the same city. The inventory management unit 52 can realize inventory management according to dimensions such as total inventory, branch inventory, e-commerce warehouse, store, and whole channel, support statistics according to types of inventory such as total inventory, available inventory, pre-occupied inventory, in-transit inventory, and have a perfect inventory sharing and safety inventory management mechanism. The combination of the warehouse and the store can manage the off-line physical stores, warehouse information, configure different rules of inventory sharing, distribution range, business hours and the like, and meet different business scenes of multiple channels.
The inventory management unit 52 is related to inventory management, inventory dimensions, inventory content, total inventory, sales preemption, pending preemption, available inventory, in-transit inventory, futures sent, to-receive inventory, inventory calculation, inventory docking, and inventory document docking, among others. The inventory management comprises a commodity inventory inquiry list and inventory sharing calculation. Inventory dimensions include warehouses and bins. The inventory content includes total inventory, pre-occupied inventory, available inventory, in-transit inventory, futures inventory, sent futures, pending receipts. The total inventory is the warehouse organization's corresponding total inventory quantity. The sales preemption is to preempt the stock after sales order is made and deduct the stock after delivery. The waiting preemption means that the corresponding type of documents preempt the inventory after the documents pass the examination and approval, and the inventory is deducted and reduced after the documents are organized in the corresponding warehouse. The available inventory is the total inventory minus sales preemption, pending preemption, and futures inventory. Warehousing in transit: the warehouse organization corresponding to the type of document (distribution form, replenishment form, transfer form, return form …) adds the organization's inventory in transit after the document status is processed as shipped. Futures inventory is allocated according to a specified document type. Futures have been delivered in stock according to specified document types. And the to-be-received inventory is the added to-be-received inventory of the receiving organization without delivery after the corresponding type of document passes the examination and approval. The inventory calculation is that the middle platform has two levels of logic inventory and virtual inventory; and (4) performing virtual inventory corresponding to different channels, and performing inventory calculation through defined inventory rules. The inventory butt joint is to carry out inventory getting through according to different channels and different third-party service systems. The stock document butt joint defines a general stock document butt joint interface, and produces corresponding influence on stock data according to different types of documents.
Referring to fig. 4, in the present embodiment, the shop management module 40 includes a shop information management unit 41 and a channel docking management unit 42, the shop information management unit 41 manages shop homepages, commodity classifications, and commodity information, and the channel docking management unit 42 docks the order information and the delivery warehouse acquired by the channel-wide order management module 10 and delivers goods in conjunction with the commodity information of the shop information management unit 41. The digital mall system supports a single-store and multi-store mode, the store types are divided into an online business and an O2O business, the online business stores mainly support express goods and non-logistics commodities, and the O2O business stores support city distribution. The store information management unit 41 can manage store homepages of a single store or a plurality of stores, product categories, and product information including a selling price and stock of a product. The channel docking management unit 42 supports association with other sales channel stores and delivery warehouses, implementing a fulfillment link.
In this embodiment, the digital mall system supports a merchant self-supporting (B2C) mode and a merchant affiliated (BBC) mode, a merchant parking mode may be applied by a mobile-end merchant center or added by a channel platform administrator, and a merchant has an operation management right for goods, orders, stores and marketing. In the digital mall system, referring to fig. 5, the merchant management module 30 includes a merchant self-management unit 31 and a merchant affiliated management unit 32, the merchant self-management unit 31 manages merchants independently operating independent brands in a plurality of channels and transmits the management condition to the full-channel order management module 10, the merchant affiliated management unit 32 manages merchants operating commodities in an affiliated manner in the plurality of channels and transmits the management condition to the full-channel order management module 10, wherein the merchants independently operating independent brands have operation management rights for commodities, orders, shops and marketing, the operation management rights of the merchants operating commodities in an affiliated manner are different from those of the above-mentioned independently operating independent brands, and by setting the merchant self-management unit 31 and the merchant affiliated management unit 32, managers can perform ordered, distributed, and distributed to merchants with different operation rights, Efficient management, wherein management relates to management of order information and shipping information.
In this embodiment, the digital mall system further includes a statistical analysis module 60 for uniformly analyzing the commodity transaction data and the commodity dimensions of each channel. The statistical analysis module 60 supports the analysis of transaction and commodity dimensions, the core indexes include browsing exposure, sales volume, number of orders, payment amount, number of payment persons, unit price of customers and the like, and the statistics of orders and commodity indexes according to day/week/month/user-defined time dimensions is supported. Through the analysis of the transaction and commodity dimensions, enterprises can be helped to know the transaction condition and make a more reasonable market strategy.
Further, the digital mall system further includes a community group buying module 70 for managing the group growth and the users thereof, wherein the community group buying module 70 integrates community resources using WeChat as a carrier, and community group buying is a business model for providing daily supplies and centralized operation management of life services for residents. The community group purchase design core module comprises city station management, group leader management, an invoice, commission settlement, and community group purchase service scenes such as user and group leader relation binding, order fulfillment, commission settlement and the like. The community group buying mode is a mode that group leaders are popularized in community self-built communities and complete the last kilometer of performance, and the group leaders obtain commission rewards according to sales performance, so that the mode greatly reduces customer obtaining cost, distribution cost, channel cost and labor cost, and enterprise profits are improved.
Further, the digital mall system further includes a promotion engine module 80 for setting up a promotion. Platform red envelope, shop coupon, time-limited discount, full discount, multi-person group, time-limited second killing and other activities are all built by using the promotion engine module 80. The promotion engine module 80 disassembles all the activities into basic information, rules, and actions, and combines the three to complete the promotion activity development. The promotion engine rules can be set to be twenty or more, 80% of rule requirements of promotion activities are covered, and 20% of customized rules are added, so that the promotion requirements of business of merchants are met, the overall sales volume and the customer unit price of the electric business are promoted, and the promotion engine rules play an important role in rapidly renewing, reserving and promoting the activity of C-terminal applications. In addition, the activity rules precipitated by the promotion engine can be reused in newly developed activities, and the development cost is reduced.
Further, the digital mall system further comprises a page editor module 90, the page editor module 90 meets the operation requirement of custom configuration of mall page decoration for operators, supports decoration configuration of mall home pages, shop home pages and activity subject pages, places service components (search bars, positioning, carousel pictures, advertising spaces, image-text navigation, commodity lists and the like) in containers for layout, style and service data editing in a pulling component mode, generates page small program codes for popularization, supports a custom industry universal template, and achieves quick decoration of pages, and the structural block diagram of the specific decoration components is shown in fig. 6. The page editor module 90 enables the digital mall system to meet the visual custom editing requirement of the operations on the homepage and the active page of the mall.
The full-channel order management module 10, the commodity management module 20, the merchant management module 30, the shop management module 40, the warehouse inventory management module 50, the statistical analysis module 60, the community group-buying module 70, the promotion engine module 80 and the page editor module 90 all belong to background application parts, and the foreground application and the background application are combined to form the digital mall system with different e-commerce operation modes and business modes such as BBC, B2C, O2O, community group-buying and the like.
The digital mall system is built on the basis of the overall architecture of an external middle console and a business operation management platform, and provides online sales business operation requirements of the enterprise customer in the industry of the enterprise customer through the integration of the capacity and application resources of each business center. The core service scenario supported by the system comprises: store management, commodity on shelf release, inventory management, order placement and payment, order processing and after-sale service, wherein the commodity, the order and the inventory support full-channel management, and the system provides data synchronization of a connector for a plurality of platforms such as Taobao, Jingdong, Mei Tuo and the like. The digital mall system is divided into a foreground and a background, wherein the foreground is a small program/H5 mall providing online shopping for consumers at a mobile end, the background is mainly oriented to enterprise-level operation, merchant operation and store operation, provides management functions mainly including commodities, orders, inventory, marketing, stores, warehouses and finance of all channels for the digital mall system, and is a mall system which can combine different e-commerce operation modes and service modes such as BBC, B2C, O2O, community group buying and the like by setting service control capacity provided by a middle platform and using basic transaction flow and service configuration items.
According to the digital mall system, the Taro front-end technical framework is used for developing the mobile terminal, one set of codes can be suitable for small programs of multiple platforms, the front-end components are precipitated in the process of page building of the front background and the page building of the back background to form a component library, multiplexing on other pages or other projects is supported, and the cost of repeated development is saved.
The digital mall system provided by the invention adopts a distributed micro-service architecture and is developed based on a spring group and spring boot2.x framework; the self-development promotion engine provides an expansion interface to support differentiated activity logic by providing uniform processing capacity for activity abstraction; the process arrangement engine based on the xml configuration mode can adapt to various transaction scenes; the self-developed connector center standardization communicates with third party transaction systems.
It should be understood that the above embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same, and those skilled in the art can modify the technical solutions described in the above embodiments, or make equivalent substitutions for some technical features; and all such modifications and alterations are intended to fall within the scope of the appended claims.
Claims (11)
1. A digital mall system based on a service center, comprising:
the system comprises a full-channel order management module, a business center platform and a business center platform, wherein the full-channel order management module is used for acquiring order information of a plurality of channels in the business center platform and performing unified management, and the channels comprise an online channel and an offline channel;
the commodity management module is used for managing commodity data of a plurality of channels and carrying out shelving processing on commodities with different business modes of own channels;
the merchant management module is used for managing merchants in multiple channels and supporting a BBC merchant parking mode;
the system comprises a shop management module, a database management module and a database management module, wherein the shop management module is used for managing shops of a plurality of channels; and business models supporting B2C and O2O, respectively, according to store type;
the warehouse inventory management module is used for setting a performance delivery mode and managing the commodity inventory of the warehouse;
the system comprises a foreground application, a group buying module and a group buying module, wherein the foreground application is used for providing a mode of online shopping mall or store O2O for consumers to shop and providing distribution management of commodities for consumers as group leaders in a community group buying mode; wherein the content of the first and second substances,
the full-channel order management module acquires order information of a plurality of channels, and unitedly manages the order information by combining commodity data of the commodity management module, merchant management conditions of the merchant management module, store management conditions of the store management module, inventory information of the warehouse inventory management module and a performance distribution mode, and configures different distribution modes to form different e-commerce operation modes and business modes in a combined manner.
2. The digital mall system according to claim 1, wherein the merchant management module comprises a merchant self-management unit and a merchant affiliated management unit, the merchant self-management unit manages merchants independently operating independent brands in a plurality of channels and transmits management conditions to the full channel order management module, and the merchant affiliated management unit manages merchants operating commodities in an affiliated manner in a plurality of channels and transmits management conditions to the full channel order management module.
3. The digital mall system according to claim 1, wherein the digital mall system further comprises a statistical analysis module for collectively analyzing commodity transaction data and commodity dimensions of each channel.
4. The digital mall system according to claim 1, further comprising a community group purchase module for managing the group leader and the users thereof, wherein the community group purchase module integrates community resources by using WeChat as a carrier.
5. The digital mall system according to claim 1, wherein the full channel order management module comprises an order docking unit, an order summarizing unit and an order delivery management unit, wherein the order docking unit docks each channel, acquires order information of each channel and transmits the order information to the order summarizing unit to summarize the order information, and the order delivery management unit generates delivery information according to a summarizing processing result of the order summarizing unit by combining commodity data, merchant conditions, store management conditions and inventory information.
6. The digital mall system according to claim 5, wherein the channel-wide order management module further comprises an order routing unit, wherein the order routing unit sets different order routing rules for different channels and different warehouse dimensions, and the order delivery management unit further generates delivery information according to the order routing rules.
7. The digital mall system according to claim 1, wherein the warehouse inventory management module comprises a warehouse type management unit and an inventory management unit, the warehouse type management unit manages each type of warehouse, the inventory management unit obtains inventory of goods in each type of warehouse of the warehouse type management unit, performs statistical management of multiple types of inventory, and sets a performing delivery mode to implement inventory sharing and safe inventory management.
8. The digital mall system according to claim 1, wherein the shop management module comprises a shop information management unit which manages shop homepages, commodity classifications, and commodity information, and a channel docking management unit which docks the order information and the delivery warehouse acquired by the channel-wide order management module and delivers goods in combination with the commodity information of the shop information management unit.
9. The digital mall system according to claim 1, further comprising a promotion engine module for setting up a promotion.
10. The digital mall system according to claim 1, wherein the foreground application comprises a user login unit, a mall homepage unit, a store homepage unit, a commodity query unit, a shopping cart unit, an ordering and settlement unit, a sales promotion activity unit, a personal center unit, a group leader unit and an order management unit, and each unit provides a user with query of commodities, stores and activities at a mobile terminal and completes an ordering transaction process.
11. The digital mall system according to any one of claims 1 to 10, wherein the plurality of channels comprise an online mall, an offline store, a third party mall and an official mall.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011010732.0A CN112150243A (en) | 2020-09-23 | 2020-09-23 | Digital mall system based on business middling platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011010732.0A CN112150243A (en) | 2020-09-23 | 2020-09-23 | Digital mall system based on business middling platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN112150243A true CN112150243A (en) | 2020-12-29 |
Family
ID=73896297
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011010732.0A Pending CN112150243A (en) | 2020-09-23 | 2020-09-23 | Digital mall system based on business middling platform |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112150243A (en) |
Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112734485A (en) * | 2021-01-13 | 2021-04-30 | 上海群之脉信息科技有限公司 | User intelligent operation system |
| CN112734529A (en) * | 2021-01-13 | 2021-04-30 | 上海群之脉信息科技有限公司 | Retail intelligent operation system |
| CN112750014A (en) * | 2021-01-22 | 2021-05-04 | 上海伯俊软件科技有限公司 | Shoe and clothing industry E-commerce oriented good fortune bag processing method |
| CN113222581A (en) * | 2021-04-19 | 2021-08-06 | 深圳市昂捷信息技术股份有限公司 | Chain retail POS system |
| CN113327080A (en) * | 2021-06-03 | 2021-08-31 | 深圳闪回科技有限公司 | Inventory sharing system |
| CN113344657A (en) * | 2021-05-24 | 2021-09-03 | 城家酒店管理有限公司 | Channel management method and system |
| CN113408931A (en) * | 2021-06-30 | 2021-09-17 | 广州云徙科技有限公司 | Commodity management system for electronic commerce |
| CN114398562A (en) * | 2021-12-31 | 2022-04-26 | 广州探迹科技有限公司 | Shop data management method, device, equipment and storage medium |
| CN114529239A (en) * | 2022-02-14 | 2022-05-24 | 王国军 | Warehouse bill matching system |
| CN115619466A (en) * | 2022-09-07 | 2023-01-17 | 广东云徙智能科技有限公司 | Multi-dimensional high-pass extensible price management system |
| CN117455363A (en) * | 2023-11-29 | 2024-01-26 | 杭州半舍全屋智能科技有限公司 | Multi-channel order dynamic routing system and method |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107516219A (en) * | 2016-06-17 | 2017-12-26 | 湖南易分销电子商务有限公司 | A kind of store service system based on wechat platform |
| CN110288415A (en) * | 2018-03-19 | 2019-09-27 | 上海宏巍信息技术有限公司 | A kind of full channel O2O system and its implementation |
| CN111667305A (en) * | 2020-05-24 | 2020-09-15 | 杭州云徙科技有限公司 | Digital middle station system, construction method and application method |
| CN111681073A (en) * | 2020-05-26 | 2020-09-18 | 杭州云徙科技有限公司 | All-channel operation system and all-channel operation method |
-
2020
- 2020-09-23 CN CN202011010732.0A patent/CN112150243A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107516219A (en) * | 2016-06-17 | 2017-12-26 | 湖南易分销电子商务有限公司 | A kind of store service system based on wechat platform |
| CN110288415A (en) * | 2018-03-19 | 2019-09-27 | 上海宏巍信息技术有限公司 | A kind of full channel O2O system and its implementation |
| CN111667305A (en) * | 2020-05-24 | 2020-09-15 | 杭州云徙科技有限公司 | Digital middle station system, construction method and application method |
| CN111681073A (en) * | 2020-05-26 | 2020-09-18 | 杭州云徙科技有限公司 | All-channel operation system and all-channel operation method |
Cited By (15)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112734529A (en) * | 2021-01-13 | 2021-04-30 | 上海群之脉信息科技有限公司 | Retail intelligent operation system |
| CN112734485A (en) * | 2021-01-13 | 2021-04-30 | 上海群之脉信息科技有限公司 | User intelligent operation system |
| CN112750014A (en) * | 2021-01-22 | 2021-05-04 | 上海伯俊软件科技有限公司 | Shoe and clothing industry E-commerce oriented good fortune bag processing method |
| CN112750014B (en) * | 2021-01-22 | 2023-10-03 | 上海伯俊软件科技有限公司 | Shoe industry electronic commerce oriented bag processing method |
| CN113222581A (en) * | 2021-04-19 | 2021-08-06 | 深圳市昂捷信息技术股份有限公司 | Chain retail POS system |
| CN113344657B (en) * | 2021-05-24 | 2023-04-14 | 城家酒店管理有限公司 | Channel management method and system |
| CN113344657A (en) * | 2021-05-24 | 2021-09-03 | 城家酒店管理有限公司 | Channel management method and system |
| CN113327080A (en) * | 2021-06-03 | 2021-08-31 | 深圳闪回科技有限公司 | Inventory sharing system |
| CN113408931A (en) * | 2021-06-30 | 2021-09-17 | 广州云徙科技有限公司 | Commodity management system for electronic commerce |
| CN113408931B (en) * | 2021-06-30 | 2023-08-08 | 广州云徙科技有限公司 | Commodity management system for electronic commerce |
| CN114398562B (en) * | 2021-12-31 | 2023-04-18 | 广州探迹科技有限公司 | Shop data management method, device, equipment and storage medium |
| CN114398562A (en) * | 2021-12-31 | 2022-04-26 | 广州探迹科技有限公司 | Shop data management method, device, equipment and storage medium |
| CN114529239A (en) * | 2022-02-14 | 2022-05-24 | 王国军 | Warehouse bill matching system |
| CN115619466A (en) * | 2022-09-07 | 2023-01-17 | 广东云徙智能科技有限公司 | Multi-dimensional high-pass extensible price management system |
| CN117455363A (en) * | 2023-11-29 | 2024-01-26 | 杭州半舍全屋智能科技有限公司 | Multi-channel order dynamic routing system and method |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN112150243A (en) | Digital mall system based on business middling platform | |
| US11720941B2 (en) | Real-time internet capable device information interchange for coordinated queuing at locations | |
| CN106251205A (en) | A kind of merchandise sales management system and method | |
| Musso | Innovation in marketing channels: Relationships, technology, channel structure | |
| US20070150370A1 (en) | System for Increasing On-Line Shopping Presence | |
| US20090177550A1 (en) | Methods and Systems for Offering and Selling Advertising | |
| CN104182879A (en) | An e-commerce and logistics integrated system | |
| US20140156346A1 (en) | Methods and systems for dynamic demand sensing | |
| Musso | Technology in marketing channels: present and future drivers of innovation | |
| US20210019813A1 (en) | Consumer purchasing and inventory control assistant apparatus, system and methods | |
| Abraham | Product information management | |
| CN108600323B (en) | Multi-center data sharing system and using method thereof | |
| US20090307144A1 (en) | Methods and systems for offering and selling advertising | |
| TWM544679U (en) | Franchise business cloud service system | |
| KR102272278B1 (en) | Pre-commodity open market system based on Internet of Things platform connected with cloud platform | |
| Learmonth | Information system technology can improve customer service | |
| WO2019047630A1 (en) | Marketing system, advertising gift recommendation method and sales sharing system | |
| CN114881497A (en) | Pull type management system based on customer requirements | |
| AU2006261596A1 (en) | Methods and systems for offering and selling advertising | |
| Jajja et al. | Daraz. pk: Online marketplace’s value chain | |
| CN108256952A (en) | Store processing system is distributed on the net in a kind of mobile multiple terminals | |
| CN111914202A (en) | Multi-platform intelligent automatic publishing method, device, system and terminal | |
| Angeles | Information technology infrastructure support for omnichannel retailing | |
| CN117455579B (en) | Commodity recommendation intervention method, commodity recommendation intervention device, medium and equipment | |
| CN113408931B (en) | Commodity management system for electronic commerce |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20201229 |
|
| RJ01 | Rejection of invention patent application after publication |