CN109784521A - Hotel information management platform - Google Patents
Hotel information management platform Download PDFInfo
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- CN109784521A CN109784521A CN201910081906.3A CN201910081906A CN109784521A CN 109784521 A CN109784521 A CN 109784521A CN 201910081906 A CN201910081906 A CN 201910081906A CN 109784521 A CN109784521 A CN 109784521A
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- guest room
- information
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- booking
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Abstract
The invention belongs to hotel management technical fields, disclose a kind of hotel information management platform, including hotel information system and reservation system, hotel information system, for obtaining the guest room information of hotel information and hotel, and the booking guest room system is sent it to, booking guest room system connects the hotel information system, the guest room information that booking guest room system is used to obtain the guest room demand information of passenger and hotel information system is sent.The present invention so that hotel guest room is predetermined more convenient, while being made whole flow process more quick, improved work efficiency by setting hotel information system and reservation system.
Description
Technical field
The invention belongs to hotel management technical fields, and in particular to a kind of hotel information management platform.
Background technique
Network has gradually come into our life, and network also brings great convenience to our life, traditional
Hotel reservation needs passenger to register reservation, due to not circulating for information, the hotel that often will cause on foreground later to hotel
The personnel of queuing are more, and some hotels are then idle in front of the door, cause resource allocation uneven, all cause to businessman and passenger very big
Loss.
Present some hotels are managed using the network platform, but still there are some problems:
1, existing hotel reservation system merely provides the information sharing in hotel and guest room and pre- fixed platform, passenger move in wine
Shop is there is still a need for by receptionist, including checkout of confirming a reservation, pay the fees in advance, register, make the rounds of the wards, the processes such as make out an invoice and check out
Partly or entirely.It is becoming tight in human resources day, human cost high today, this is not only one of hotel high
Spending, in the peak period moving in hotel He checking out, passenger wait 10 a few minutes or longer time become homely food, it is difficult to
Establish perfect passenger's experience.
2, hotel information is only limited to predetermined and moves in the photo for attracting passenger in the past, character introduction and reach hotel side
Formula seldom provides the electronic map of HOTEL FACILITIES after confirming a reservation and moving in hotel.
3, the ability that most of hotel does not have Rapid Alarm can not be coped with quickly when emergency case occurs.
Summary of the invention
It is an object of that present invention to provide a kind of hotel information management platforms, pre- by setting hotel's new information system and guest room
System is ordered, the information real-time perfoming in hotel is shown, checking and make a reservation for convenient for passenger, secondly, passing through setting one
Key alarm module can alarm in time when so that emergency case occurring for hotel, improve the safety in hotel.
In order to solve the above problems existing in the present technology, the technical scheme adopted by the invention is as follows:
Hotel information management platform, including hotel information system and reservation system.
The hotel information system for obtaining the guest room information of hotel information and hotel, and is sent it to described
Booking guest room system.
The booking guest room system connects the hotel information system, and the guest room that booking guest room system is used to obtain passenger needs
The guest room information for asking information and hotel information system to send.
Made simultaneously by setting hotel information system and reservation system so that hotel guest room is predetermined more convenient
It is more quick to obtain whole flow process, improves work efficiency.
Further, the hotel information system includes information storage center and information distribution center.
Further, the information storage center, for storing hotel information and guest room information.
Further, the information distribution center, for guest room information to be sent to reservation system.
Further, by setting information storage center, hotel information and guest room information can not only be carried out real-time
It puts on display, facilitates understanding of the passenger to hotel and guest room information, while can announce the position in hotel, passenger is facilitated to seek
Look for hotel.
Further, the booking guest room system includes that the booking guest room terminal being mutually connected to the network and housekeeping are whole
End.
Further, the guest room demand information of the booking guest room terminal acquisition passenger, and believed according to the guest room demand
Breath generates guest room inquiry order or booking guest room order and is sent to the housekeeping terminal.
Further, the housekeeping terminal obtains guest room inquiry order or booking guest room order, and is believed according to guest room
Breath inquires order to guest room or booking guest room order is accepted, and will accept result and feed back to the booking guest room terminal progress
Display.
Further, order is inquired by setting guest room, so that guest room is scheduled for accepting on process and line on line,
It greatly improves work efficiency.
Further, the booking guest room terminal includes passenger's module, guest room enquiry module and booking guest room module.
Further, passenger's module connects the guest room enquiry module and booking guest room module, passenger's module
For providing identifying code to passenger, and after passenger is by identifying code login system, personal information corresponding with identifying code is obtained,
And send it to the guest room enquiry module and booking guest room module.
Further, the guest room enquiry module connects the housekeeping terminal, and the guest room enquiry module is according to trip
The guest room demand information and passenger's personal information of visitor generates guest room inquiry order and is sent to housekeeping terminal.
Further, the booking guest room module connects the housekeeping terminal, and booking guest room module is according to passenger's
The guest room demand information and passenger's personal information generate booking guest room order, and are sent to the housekeeping terminal.
Further, by the way that passenger's module is arranged, enable the predetermined information Rapid input of passenger, handled convenient for the later period
It moves in.
Further, the housekeeping terminal includes inquiry Ordering Module and predetermined Ordering Module.
Further, the inquiry Ordering Module connects the guest room enquiry module and hotel information system, described
The guest room information that is sent according to the hotel information system of inquiry Ordering Module and hotel information to inquire order carry out by
Reason, and inquiry order is accepted result and feeds back to the booking guest room terminal and is shown.
Further, the predetermined Ordering Module connects the booking guest room module and hotel information system, described
Guest room information that predetermined Ordering Module is sent according to the hotel information system and hotel information to predetermined order carry out by
Reason, and predetermined order accepts to result feeds back to the hotel information system and the booking guest room terminal is shown.
Further, the housekeeping terminal further includes Charging Module, and Charging Module connects the predetermined order processing
Module.
Further, the Charging Module is accepted according to the predetermined order as a result, the time is moved in, at the check-out time in guest room
It manages result and generates the guest room statement of expense.
Further, by the way that Charging Module is arranged, the cost information in predetermined hotel is enabled to carry out public affairs online in time
Cloth connects guest room expense convenient for passenger.
Further, the booking guest room terminal further includes payment module, and the payment module connects Third-party payment system
System and the Charging Module.
Further, by setting payment module, enable passenger by paying the fees on the net, mentioned for moving in for later period
For convenience.
It further, further include a key alarm module, the key alarm module is separately connected housekeeping terminal and police
Examine the terminal device of office.
Further, it by the way that a key alarm module is arranged, when emergency situations occur for hotel, can be reported at the first time
Police seeks help, and improves safety.
Further, the hotel information includes at least address, telephone number, star.
Further, the guest room information includes at least floor where guest room, guest room type and each guest room are worked as
Before move in status information and predetermined state information.
Further, the guest room demand information includes at least target area, expects to move in guest room date and time, expect
It checks out date and time.
Further, passenger's personal information includes at least name, gender, age, identification card number and telephone number.
Further, the guest room information further includes guest room type, bed-type, guest room facility and HOTEL FACILITIES；
Further, the payment module obtains the guest room statement of expense by the Charging Module, is obtaining passenger
Guest room expense is paid by the third-party payment system after authorization, and payment result is fed back into the housekeeping
Terminal and the booking guest room terminal.
The invention has the benefit that
(1) present invention is by setting hotel information system and reservation system so that hotel guest room it is predetermined more just
Victory, while making whole flow process more quick, it improves work efficiency.
(2) present invention can not only be carried out hotel information and guest room information real-time by setting information storage center
It puts on display, facilitates understanding of the passenger to hotel and guest room information, while can announce the position in hotel, passenger is facilitated to seek
Look for hotel.
(3) present invention inquires order by setting guest room, so that guest room is scheduled for accepting on process and line on line,
It greatly improves work efficiency.
(4) present invention is by setting passenger's module, enables the predetermined information Rapid input of passenger, handles convenient for the later period
It moves in.
(5) present invention enables the cost information in predetermined hotel public in online progress in time by setting Charging Module
Cloth connects guest room expense convenient for passenger.
(6) present invention is enabled passenger by paying the fees on the net, is mentioned for moving in for later period by setting payment module
For convenience.
(7) present invention can be reported by one key alarm module of setting when emergency situations occur for hotel at the first time
Police seeks help, and improves safety.
Detailed description of the invention
Fig. 1 is system schematic of the invention.
Specific embodiment
With reference to the accompanying drawing and specific embodiment the present invention is further elaborated.
In the description of the present invention, it should be noted that term " center ", "upper", "lower", "left", "right", "vertical",
The orientation or positional relationship of the instructions such as "horizontal", "inner", "outside" be based on the orientation or positional relationship shown in the drawings, merely to
Convenient for description the present invention and simplify description, rather than the device or element of indication or suggestion meaning must have a particular orientation,
It is constructed and operated in a specific orientation, therefore is not considered as limiting the invention.In addition, term " first ", " second ",
" third " is used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance.
Below in conjunction with attached drawing, detailed description of the preferred embodiments.It should be understood that this place is retouched
The specific embodiment stated is merely to illustrate and explain the present invention, and is not intended to restrict the invention.
Embodiment 1:
As shown in Figure 1, hotel information management platform, including hotel information system and reservation system.
The hotel information system for obtaining the guest room information of hotel information and hotel, and is sent it to described
Booking guest room system.
The booking guest room system connects the hotel information system, and the guest room that booking guest room system is used to obtain passenger needs
The guest room information for asking information and hotel information system to send.
Made simultaneously by setting hotel information system and reservation system so that hotel guest room is predetermined more convenient
It is more quick to obtain whole flow process, improves work efficiency.
Embodiment 2:
As shown in Figure 1, hotel information management platform, including hotel information system and reservation system.
The hotel information system for obtaining the guest room information of hotel information and hotel, and is sent it to described
Booking guest room system.
The booking guest room system connects the hotel information system, and the guest room that booking guest room system is used to obtain passenger needs
The guest room information for asking information and hotel information system to send.
Made simultaneously by setting hotel information system and reservation system so that hotel guest room is predetermined more convenient
It is more quick to obtain whole flow process, improves work efficiency.
The hotel information system includes information storage center and information distribution center, information storage center, for storing
Hotel information and guest room information, information distribution center are believed for guest room information to be sent to reservation system by setting
Storage center is ceased, hotel information and guest room information can not only be put on display in real time, facilitate passenger to hotel and guest room
The understanding of information, while the position in hotel can be announced, facilitate passenger to find hotel.
The booking guest room system includes the booking guest room terminal and housekeeping terminal being mutually connected to the network, booking guest room
Terminal acquires the guest room demand information of passenger, and is ordered according to guest room demand information generation guest room inquiry order or booking guest room
List is simultaneously sent to the housekeeping terminal, housekeeping terminal acquisition guest room inquiry order or booking guest room order, and according to
Guest room information inquires order to guest room or booking guest room order is accepted, and will accept result and feed back to the booking guest room end
End is shown, is inquired order by setting guest room and is mentioned significantly so that guest room is scheduled for accepting on process and line on line
High working efficiency.
The booking guest room terminal includes passenger's module, guest room enquiry module and booking guest room module, the connection of passenger's module
The guest room enquiry module and booking guest room module, passenger's module is used to provide identifying code to passenger, and passes through in passenger
After identifying code login system, personal information corresponding with identifying code is obtained, and send it to the guest room enquiry module and visitor
Room predetermined module, guest room enquiry module connect the housekeeping terminal, and the guest room enquiry module is according to the guest room need of passenger
It asks information and passenger's personal information to generate guest room inquiry order and is sent to housekeeping terminal, described in the connection of booking guest room module
Housekeeping terminal, booking guest room module generate booking guest room according to the guest room demand information and passenger's personal information of passenger
Order, and it is sent to the housekeeping terminal, by the way that passenger's module is arranged, the predetermined information of passenger is quickly recorded
Enter, handles and move in convenient for the later period.
Embodiment 3:
As shown in Figure 1, hotel information management platform, including hotel information system and reservation system.
The hotel information system for obtaining the guest room information of hotel information and hotel, and is sent it to described
Booking guest room system.
The booking guest room system connects the hotel information system, and the guest room that booking guest room system is used to obtain passenger needs
The guest room information for asking information and hotel information system to send.
Made simultaneously by setting hotel information system and reservation system so that hotel guest room is predetermined more convenient
It is more quick to obtain whole flow process, improves work efficiency.
The hotel information system includes information storage center and information distribution center.
The information storage center, for storing hotel information and guest room information.
The information distribution center, for guest room information to be sent to reservation system.
By setting information storage center, hotel information and guest room information can not only be put on display in real time, it is convenient
Understanding of the passenger to hotel and guest room information, while the position in hotel can be announced, facilitate passenger to find hotel.
The booking guest room system includes the booking guest room terminal and housekeeping terminal being mutually connected to the network.
The guest room demand information of the booking guest room terminal acquisition passenger, and guest room is generated according to the guest room demand information
Inquiry order or booking guest room order are simultaneously sent to the housekeeping terminal.
The housekeeping terminal obtains guest room inquiry order or booking guest room order, and is looked into according to guest room information guest room
It askes order or booking guest room order to be accepted, and result will be accepted feed back to the booking guest room terminal and show.
Order is inquired by setting guest room to greatly improve so that guest room is scheduled for accepting on process and line on line
Working efficiency.
The booking guest room terminal includes passenger's module, guest room enquiry module and booking guest room module.
Passenger's module connects the guest room enquiry module and booking guest room module, and passenger's module is used for passenger
Identifying code is provided, and after passenger is by identifying code login system, obtains personal information corresponding with identifying code, and be sent to
To the guest room enquiry module and booking guest room module.
The guest room enquiry module connects the housekeeping terminal, and the guest room enquiry module is according to the guest room need of passenger
It asks information and passenger's personal information to generate guest room inquiry order and is sent to housekeeping terminal.
The booking guest room module connects the housekeeping terminal, and booking guest room module is according to the guest room need of passenger
It asks information and passenger's personal information to generate booking guest room order, and is sent to the housekeeping terminal.
By the way that passenger's module is arranged, enable the predetermined information Rapid input of passenger, handles and move in convenient for the later period.
The housekeeping terminal includes inquiry Ordering Module and predetermined Ordering Module.
The inquiry Ordering Module connects the guest room enquiry module and hotel information system, at the inquiry order
The guest room information and hotel information that reason module is sent according to the hotel information system accept inquiry order, and will inquiry
Order, which accepts result and feeds back to the booking guest room terminal, to be shown.
The predetermined Ordering Module connects the booking guest room module and hotel information system, at the predetermined order
The guest room information and hotel information that reason module is sent according to the hotel information system accept predetermined order, and will be pre-
Determine order and accepts that result feeds back to the hotel information system and the booking guest room terminal is shown.
The housekeeping terminal further includes Charging Module, and Charging Module connects the predetermined Ordering Module.
The Charging Module is accepted according to the predetermined order as a result, time, the life of check-out time processing result are moved in guest room
At the guest room statement of expense.
By the way that Charging Module is arranged, the cost information in predetermined hotel is announced on the net in time, is convenient for trip
Visitor's connection guest room expense.
The booking guest room terminal further includes payment module, the payment module connection third-party payment system and the receipts
Take module.
By setting payment module, enable passenger by paying the fees on the net, provides convenience for moving in for later period.
It further include a key alarm module, the key alarm module is separately connected the terminal of housekeeping terminal and police office
Equipment.
By the way that a key alarm module is arranged, when emergency situations occur for hotel, alarm can be carried out at the first time and is sought help, is mentioned
High security.
The hotel information includes at least address, telephone number, star.
Floor, guest room type and the current of each guest room where the guest room information includes at least guest room move in state
Information and predetermined state information.
The guest room demand information includes at least target area, expects to move in guest room date and time, expects to check out the date
And the time.
Passenger's personal information includes at least name, gender, age, identification card number and telephone number.
The guest room information further includes guest room type, bed-type, guest room facility and HOTEL FACILITIES.
The payment module obtains the guest room statement of expense by the Charging Module, passes through after obtaining passenger's authorization
The third-party payment system pays guest room expense, and payment result is fed back to the housekeeping terminal and described
Booking guest room terminal.
The present invention is not limited to above-mentioned optional embodiment, anyone can show that other are various under the inspiration of the present invention
The product of form, however, make any variation in its shape or structure, it is all to fall into the claims in the present invention confining spectrum
Technical solution, be within the scope of the present invention.
Claims (8)
1. hotel information management platform, it is characterised in that: including hotel information system and reservation system；
The hotel information system for obtaining the guest room information of hotel information and hotel, and sends it to the guest room
Reservation system；
The booking guest room system connects the hotel information system, and booking guest room system is used to obtain the guest room demand letter of passenger
The guest room information that breath and hotel information system are sent.
2. hotel information management platform according to claim 1, it is characterised in that: the hotel information system includes information
Storage center and information distribution center；
The information storage center, for storing hotel information and guest room information；
The information distribution center, for guest room information to be sent to reservation system.
3. hotel information management platform according to claim 2, it is characterised in that: the booking guest room system includes mutual
The booking guest room terminal and housekeeping terminal of network connection；
The guest room demand information of the booking guest room terminal acquisition passenger, and guest room inquiry is generated according to the guest room demand information
Order or booking guest room order are simultaneously sent to the housekeeping terminal；
The housekeeping terminal obtains guest room inquiry order or booking guest room order, and is ordered according to guest room information to guest room inquiry
List or booking guest room order are accepted, and will be accepted result and be fed back to the booking guest room terminal and show.
4. hotel information management platform according to claim 3, it is characterised in that: the booking guest room terminal includes passenger
Module, guest room enquiry module and booking guest room module；
Passenger's module connects the guest room enquiry module and booking guest room module, and passenger's module is used to provide to passenger
Identifying code, and after passenger is by identifying code login system, personal information corresponding with identifying code is obtained, and send it to institute
State guest room enquiry module and booking guest room module；
The guest room enquiry module connects the housekeeping terminal, and the guest room enquiry module is believed according to the guest room demand of passenger
Breath and passenger's personal information generate guest room inquiry order and are sent to housekeeping terminal；
The booking guest room module connects the housekeeping terminal, and booking guest room module is believed according to the guest room demand of passenger
Breath and passenger's personal information generate booking guest room order, and are sent to the housekeeping terminal.
5. hotel information management platform according to claim 3, it is characterised in that: the housekeeping terminal includes inquiry
Ordering Module and predetermined Ordering Module；
The inquiry Ordering Module connects the guest room enquiry module and hotel information system, the inquiry order processing mould
The guest room information and hotel information that root tuber is sent according to the hotel information system accept inquiry order, and will inquire order
It accepts result and feeds back to the booking guest room terminal and shown；
The predetermined Ordering Module connects the booking guest room module and hotel information system, the predetermined order processing mould
The guest room information and hotel information that root tuber is sent according to the hotel information system accept predetermined order, and by predetermined order
Singly accept that result feeds back to the hotel information system and the booking guest room terminal is shown.
6. hotel information management platform according to claim 3, it is characterised in that: the housekeeping terminal further includes receiving
Take module, Charging Module connects the predetermined Ordering Module；
The Charging Module is accepted according to the predetermined order as a result, the time is moved in guest room, check-out time processing result generates visitor
The room statement of expense.
7. hotel information management platform according to claim 6, it is characterised in that: the booking guest room terminal further includes paying
Take module, the payment module connection third-party payment system and the Charging Module.
8. hotel information management platform according to claim 1, it is characterised in that: it further include a key alarm module, it is described
One key alarm module is separately connected the terminal device of housekeeping terminal and police office.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910081906.3A CN109784521A (en) | 2019-01-28 | 2019-01-28 | Hotel information management platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910081906.3A CN109784521A (en) | 2019-01-28 | 2019-01-28 | Hotel information management platform |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109784521A true CN109784521A (en) | 2019-05-21 |
Family
ID=66501503
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910081906.3A Pending CN109784521A (en) | 2019-01-28 | 2019-01-28 | Hotel information management platform |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109784521A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111126937A (en) * | 2019-11-22 | 2020-05-08 | 泰康保险集团股份有限公司 | House selection affair processing method and device |
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| CN105069549A (en) * | 2015-07-16 | 2015-11-18 | 沈阳化工大学 | Hotel management information system |
| CN106295831A (en) * | 2016-08-29 | 2017-01-04 | 徐月明 | Method for booking guest room and system, hotel information management platform |
| CN106453605A (en) * | 2016-10-28 | 2017-02-22 | 深圳市欧瑞博电子有限公司 | Hotel room reservation information transfer method and system |
| AU2018100040A4 (en) * | 2017-01-11 | 2018-02-15 | Aussie-Stone, Marcus Mr | A new community owned, and managed, hotel development & whole of community hosting and trading method, integrating a new web, tourist to resource owners, talk, select, book and pay app, with a daily updatable, computer, local goods, experiences, services, tourist resources, data bank, all enabling a community to build and trade a virtual hotel, resort, superior to what hotels , resorts or cruise ships can offer. |
| JP2018101356A (en) * | 2016-12-21 | 2018-06-28 | 株式会社 アコモ | Business negotiation support system |
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2019
- 2019-01-28 CN CN201910081906.3A patent/CN109784521A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105069549A (en) * | 2015-07-16 | 2015-11-18 | 沈阳化工大学 | Hotel management information system |
| CN106295831A (en) * | 2016-08-29 | 2017-01-04 | 徐月明 | Method for booking guest room and system, hotel information management platform |
| CN106453605A (en) * | 2016-10-28 | 2017-02-22 | 深圳市欧瑞博电子有限公司 | Hotel room reservation information transfer method and system |
| JP2018101356A (en) * | 2016-12-21 | 2018-06-28 | 株式会社 アコモ | Business negotiation support system |
| AU2018100040A4 (en) * | 2017-01-11 | 2018-02-15 | Aussie-Stone, Marcus Mr | A new community owned, and managed, hotel development & whole of community hosting and trading method, integrating a new web, tourist to resource owners, talk, select, book and pay app, with a daily updatable, computer, local goods, experiences, services, tourist resources, data bank, all enabling a community to build and trade a virtual hotel, resort, superior to what hotels , resorts or cruise ships can offer. |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111126937A (en) * | 2019-11-22 | 2020-05-08 | 泰康保险集团股份有限公司 | House selection affair processing method and device |
| CN111126937B (en) * | 2019-11-22 | 2023-08-01 | 泰康保险集团股份有限公司 | House selection transaction processing method and device |
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Application publication date: 20190521 |