CN113034757A - Contactless hotel intelligent reservation check-in system - Google Patents
Contactless hotel intelligent reservation check-in system Download PDFInfo
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- CN113034757A CN113034757A CN202110219928.9A CN202110219928A CN113034757A CN 113034757 A CN113034757 A CN 113034757A CN 202110219928 A CN202110219928 A CN 202110219928A CN 113034757 A CN113034757 A CN 113034757A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/21—Individual registration on entry or exit involving the use of a pass having a variable access code
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/215—Individual registration on entry or exit involving the use of a pass the system having a variable access-code, e.g. varied as a function of time
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/23—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder by means of a password
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/22—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
- G07C9/25—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
- G07C9/257—Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition electronically
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/20—Individual registration on entry or exit involving the use of a pass
- G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration
Abstract
The invention discloses a contactless hotel intelligent reservation check-in system, which connects a resident with a hotel through a server, the resident can initiate hotel reservation and check-out related requests through a user terminal, and feeds back corresponding request results after being audited by the server, when the reservation is successful and the check-in is required, the lock is unlocked and the check-in is carried out through an online control intelligent door lock or an unlocking password issued to the user terminal by the server, meanwhile, information uploaded by the user terminal can be uploaded to the hotel terminal, the hotel carries out room online management through the hotel terminal, the whole system simplifies the hotel check-in service process, the check-in efficiency is greatly improved, the manpower and material resource investment is reduced, and the check-in process is safer and more reliable.
Description
Technical Field
The invention relates to the technical field of hotel services, in particular to a non-contact intelligent hotel reservation and check-in system.
Background
At present, along with the flourishing development of economy and the improvement of the living standard of people, the demands of business transactions, tourism and visitation, vacation and leisure and other work and living are increasing day by day, the frequent trips of people bring huge development space for the hotel industry, and the service management level of the hotel also needs to be continuously improved.
Typical hospitality management systems often require guests to check-in and check-out to the front desk. When a guest enters the house, the guest holds an identity card to register and pay deposit on a front desk, and a front desk service staff sends the identity card to the guest, and when the guest leaves the house, the customer needs to return the house card to the front desk and withdraw the deposit. The whole process needs to consume manpower and material resources, the procedures are complicated, the check-in efficiency is low, and the customer embodiment effect is not good.
Therefore, how to provide a contact-free hotel reservation and check-in system with high check-in efficiency is a problem that needs to be solved urgently by those skilled in the art.
Disclosure of Invention
In view of the above, the invention provides a contactless hotel intelligent reservation and check-in system, which can complete hotel reservation and check-out related services on a user terminal without contacting with hotel staff, and solves the problems of complicated check-in service procedures, low check-in rate, poor customer experience effect and the like of the existing hotel.
In order to achieve the purpose, the invention adopts the following technical scheme:
a contactless hotel intelligent reservation check-in system, the system comprising:
the system comprises a user terminal, a server and a server, wherein the user terminal is used for a user to initiate hotel reservation, identity information input, check-in information input, expense payment, door unlocking, article purchase and online check-out requests;
the server is used for receiving the request initiated by the user terminal, analyzing and processing the request content, judging whether the user identity information and the check-in information uploaded by the user terminal are correct or not, feeding back the corresponding request result of the user terminal and performing classified storage on the data uploaded by the user terminal;
the intelligent door lock is used for executing unlocking action according to an unlocking instruction issued by the server when the user terminal initiates a door unlocking request, and replacing an unlocking password according to a password replacing instruction issued by the server when the user terminal initiates an online room returning request;
the hotel terminal is used for receiving the user identity information and the check-in information reported by the server, locking a corresponding room according to the check-in information, sending a payment notice to the user terminal through the server after the room is successfully locked, and sending updated hotel information to the user terminal through the server if the room is unsuccessfully locked.
The invention has the beneficial effects that: the system associates the resident with the hotel through the server, the resident can initiate hotel booking and unsubscribing related requests through the user terminal, corresponding request results are fed back after the verification of the server, when the booking is successful and needs to stay in, the intelligent door lock is controlled on line or an unlocking password issued to the user terminal through the server is used for unlocking and staying in, meanwhile, information uploaded by the user terminal can be reported to the hotel terminal, the hotel carries out room on-line management through the hotel terminal, the whole system simplifies the hotel staying service flow, the staying efficiency is greatly improved, the manpower and material resource investment is reduced, and the staying process is safer and more reliable.
Furthermore, the user terminal comprises an information input module and a check-in module, wherein the information input module is used for a user to input identity information and is also used for the user to finish face recognition; the check-in handling module is used for a user to handle hotel reservation, fill in check-in information, pay fees, unlock doors, purchase articles and handle online check-out.
The user terminal mainly provides the user with the identity information input function and the check-in and check-out related service transaction functions, so that the resident can complete hotel reservation and check-out related operations on line, the complex operations of selecting rooms and handling check-in at the hotel reception desk by the resident are omitted, the check-in process is simplified, and the check-in experience effect of the resident is improved.
Further, the identity information includes a user name, a certificate type, a certificate number, a household location, and biometric information.
Further, the check-in information includes a hotel name, a reservation house type, a reservation time, and a number of check-in persons.
Further, the server includes:
the receiving module is used for receiving a request related to hotel check-in initiated by the user terminal and data sent by the hotel terminal;
the judging module is used for judging whether the received user identity information and the received check-in information uploaded by the user terminal are correct or not;
the execution module is used for analyzing and processing the information received by the receiving module, feeding back a corresponding request result according to the request content, and correspondingly generating an unlocking instruction or a password replacing instruction;
the database is used for storing the data uploaded by the user terminal in a classified manner;
and the sending module is used for sending the generated unlocking instruction or password replacing instruction to the intelligent door lock, sending the received user identity information and check-in information uploaded by the user terminal to the hotel terminal, and forwarding the information sent by the hotel terminal to the user terminal.
The server is a core part of data receiving, transmitting, analyzing, processing and storing in the whole system, and is a medium for realizing information interaction between the user terminal and the intelligent door lock and between the user terminal and the hotel terminal.
Further, when the request related to hotel stay initiated by the user terminal includes an item purchase request, the server further includes an experience shopping module, the experience shopping module is configured to display purchase information of the paid items in the room to the user terminal, generate corresponding order information after the user terminal selects any paid item, feed the order information back to the user terminal, and report the order information to the hotel terminal after the user terminal pays successfully.
After the user successfully orders and lives in, the articles in the room can be used, and when the user faces the paying articles, if the user needs to use the articles, the user can search the corresponding online articles on line through the experience shopping module and pay for the articles, so that the online purchasing function of the paying articles in the room is realized.
Furthermore, the server also comprises a public security docking module, and the public security docking module is used for uploading the user identity information and the check-in information uploaded by the user terminal and judged to be correct by the judging module to an external public security system.
In order to further improve the check-in safety, the information uploaded by the user terminal and received by the server can be uploaded to a public security system after the information is confirmed to be correct, check-in personnel can be reported on line, and the system function is more complete and safe.
Further, the hotel information includes a hotel name, a hotel location, a free room type number, a free time, and a room type price.
Furthermore, the intelligent door lock comprises a signal receiving unit, a control main board, an electric control door lock and a power supply, wherein one end of the signal receiving unit is in communication connection with the server, the other end of the signal receiving unit is electrically connected with the control main board, and the control main board is respectively electrically connected with the electric control door lock and the power supply;
the signal receiving unit is used for receiving an unlocking instruction and a password replacing instruction and sending the unlocking instruction and the password replacing instruction to the control mainboard, the control mainboard controls the electric control door lock to unlock according to the unlocking instruction and replaces an unlocking password according to the password replacing instruction, and the power supply is used for supplying power to the control mainboard.
Furthermore, the signal receiving unit comprises a Bluetooth module, a password input panel, a radio frequency card reading module and a butt joint communication module;
the Bluetooth module is used for pairing with the user terminal for starting the Bluetooth function when receiving an unlocking instruction sent by the server, and sending the unlocking instruction to the control mainboard to control the electric control door lock to be unlocked after the pairing is successful;
the password input panel is used for a user to input an unlocking password fed back to the user terminal by the server according to the room door unlocking request, and after the unlocking password input by the user is confirmed to be correct, a signal of successful password unlocking is sent to the control main board to control the electric control door lock to be unlocked;
the radio frequency card reading module is used for identifying an unlocking door card and sending a signal of successful door card identification to the control main board to control the electric control door lock to be unlocked after successful door card identification;
the butt joint communication module is used for receiving a password replacing instruction issued by the server and sending the password replacing instruction to the control mainboard.
The unlocking function can be realized in various modes such as Bluetooth control, password verification, door card unlocking and the like, the unlocking requirements of different residents can be further met, and meanwhile, the intelligent door lock is interacted with the server through the butt-joint communication module to realize the password replacement and working state reporting functions.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
Fig. 1 is a schematic diagram of an overall structure architecture of a contactless intelligent hotel reservation and check-in system provided by the invention;
FIG. 2 is a block diagram of a server according to an embodiment of the present invention;
FIG. 3 is a schematic structural diagram of an intelligent door lock according to an embodiment of the present invention;
fig. 4 is a flow diagram of a hotel reservation process performed by a user using a contactless hotel intelligent reservation check-in system.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to the attached figure 1, the embodiment of the invention discloses a contactless intelligent hotel reservation and check-in system, which comprises:
the system comprises a user terminal 1, a server and a system management server, wherein the user terminal 1 is used for enabling a user to initiate hotel reservation, identity information input, check-in information input, expense payment, door unlocking, article purchase and online check-out requests;
the server 2 is used for receiving the request initiated by the user terminal 1, analyzing and processing the request content, judging whether the user identity information and the check-in information uploaded by the user terminal 1 are correct or not, feeding back the corresponding request result of the user terminal 1, and performing classified storage on the data uploaded by the user terminal 1;
the intelligent door lock 3 is used for executing unlocking action according to an unlocking instruction issued by the server 2 when the user terminal 1 initiates a room door unlocking request, and replacing an unlocking password according to a password replacing instruction issued by the server 2 when the user terminal 1 initiates an online room leaving request;
the hotel terminal 4 is used for receiving the user identity information and the check-in information reported by the server 2, locking a corresponding room according to the check-in information, sending a payment notice to the user terminal 1 through the server 2 after the room is successfully locked, and sending updated hotel information to the user terminal 1 through the server 2 if the room is unsuccessfully locked.
Specifically, the user terminal 1 comprises an information input module and a check-in module, wherein the information input module is used for a user to input identity information and is also used for the user to finish face recognition; the check-in handling module is used for a user to handle hotel reservation, fill in check-in information, pay fees, unlock doors, purchase articles and handle online check-out.
Specifically, the above-mentioned identity information includes a user name, a certificate type, a certificate number, a household location, biometric information, and the like. The check-in information includes the name of the hotel, the type of the reserved room, the predetermined time, the number of checked-in persons, and the like.
When the identity information is uploaded, a user needs to carry out on-site collected certificate information through a user terminal and carry out counterfeit identification on the user certificate collected on site; and after the certificate collected on site is identified, collecting a site face image, comparing the site face image with the face image in the certificate, and uploading successfully after the comparison is successful.
The system that this embodiment provided unites two into one online hotel reservation and hotel proscenium authentication function, and the mainly used orders the room to live in on-line, through this system, just can accomplish links such as autonomy room selection, identity registration, payment, need not proscenium attendant, can unblank to live, and operation process is safer, convenient.
Referring to fig. 2, the server 2 includes:
a receiving module 21, configured to receive a request related to hotel check-in initiated by the user terminal 1 and data sent by the hotel terminal 4;
a judging module 22, configured to judge whether the received user identity information uploaded by the user terminal 1 is correct;
the execution module 23 is configured to analyze and process the information received by the receiving module 21, feed back a corresponding request result according to the request content, and correspondingly generate an unlocking instruction or a password replacing instruction;
a database 24 for storing the data uploaded by the user terminal 1 in a classified manner;
the sending module 25 is configured to send the generated unlocking instruction or password replacing instruction to the intelligent door lock 3, send the received user identity information and check-in information uploaded by the user terminal 1 to the hotel terminal 4, and forward the information sent by the hotel terminal 4 to the user terminal 1;
the hotel check-in related requests comprise hotel reservation, identity information input, check-in information input, expense payment, door unlocking, goods purchase, online check-out requests and the like.
Preferably, when the request related to hotel stay initiated by the user terminal 1 includes an item purchase request, the server 2 further includes an experience shopping module 26, the experience shopping module 26 is configured to display purchase information of the paid items in the room to the user terminal 1, generate corresponding order information after the user terminal 1 selects any paid item, feed the order information back to the user terminal 1, and report the order information to the hotel terminal 4 after the user terminal 1 successfully pays the fee.
After entering a room, a user can use articles in the room, and when the user purchases the articles in the room, the user can complete the shopping experience function through the user terminal and find the same articles for purchase.
When the room handled by the user arrives at the leaving time, the user can handle the room returning on line through the user terminal, the execution module unlocks the user information, the order information and the intelligent door lock after receiving the room returning information of the user terminal, and the execution module changes the password of the intelligent door lock in real time.
Preferably, the server 2 further comprises a public security docking module 27, and the public security docking module 27 is configured to upload the user identity information and the check-in information that are uploaded by the user terminal 1 and determined to be correct by the determining module 23 to an external public security system. The uploaded user identity information needs to be uploaded to a public security system, the public security system executes a return result, and real-time dynamic control is performed on the residents in the hotel to ensure the check-in safety.
Specifically, in an actual application scenario, a user obtains current free hotel information from the hotel terminal 4 through a reservation function or a video booking function, and displays the current free hotel information to the user for room selection, wherein the hotel information includes information such as a hotel name, a hotel position, a free room type number, free time, and a room type price.
In this embodiment, the server 2 is in communication connection with the user terminal 1, the intelligent door lock 3, and the hotel terminal 4, wherein the execution module 23 mainly binds the check-in information sent from the user terminal 1 with the user identity information, and after being judged by the judgment module 22 to be correct, sends an unlocking instruction to the intelligent door lock 3 corresponding to the selected room for unlocking when the user checks in.
In the order generation stage, after the user selects hotel and room type information, the server sends the hotel name, room type, time, number of people and other order information of the room reserved by the user to the hotel terminal, executes room locking affairs, and informs the user terminal to pay the cost after the locking is successful. And when the room locking fails, the hotel information is acquired again from the hotel terminal and displayed to the user for re-selection.
After the user order is locked in the room, the user is allowed to pay by cash, bank cards or third party payment methods, such as WeChat or Payment treasures. Wherein cash is payable only at the hotel reception desk.
After the payment is successful, the user performs autonomous handling and check-in through a preset room, user information is submitted during autonomous handling and check-in, the judgment module judges whether the user information is correct or not, the execution module matches the user information, the order information and the intelligent door lock of the corresponding room after the judgment is successful, and the execution module generates an unlocking instruction after the matching is successful.
Referring to fig. 3, the intelligent door lock 3 includes a signal receiving unit 31, a control main board 32, an electric control door lock 33 and a power supply 34, one end of the signal receiving unit 31 is in communication connection with the server 2, the other end of the signal receiving unit 31 is electrically connected with the control main board 32, and the control main board 32 is respectively electrically connected with the electric control door lock 33 and the power supply 34;
the signal receiving unit 31 is used for receiving an unlocking instruction and a password replacing instruction, sending the unlocking instruction and the password replacing instruction to the control main board 32, controlling the electric control door lock 33 to unlock by the control main board 32 according to the unlocking instruction, replacing the unlocking password according to the password replacing instruction, and supplying power to the control main board 32 by the power supply 34.
Specifically, the signal receiving unit 31 includes a bluetooth module 310, a password input panel 311, a radio frequency card reading module 312, and a docking communication module 313;
the bluetooth module 310 is configured to pair with the user terminal 1 that starts the bluetooth function when receiving the unlocking instruction sent by the server 2, and send the unlocking instruction to the control motherboard 32 to control the electronic control door lock 33 to unlock after the pairing is successful;
the password input panel 311 is used for a user to input an unlocking password which is fed back to the user terminal 1 by the server 2 according to the room door unlocking request, and after the unlocking password input by the user is confirmed to be correct, a signal of successful password unlocking is sent to the control main board 32 to control the electric control door lock 33 to unlock;
the radio frequency card reading module 312 is configured to identify an unlocking door card, and after the door card is successfully identified, send a signal indicating that the door card is successfully identified to the control main board 32 to control the electric control door lock 33 to unlock;
the docking communication module 313 is configured to receive a password replacing instruction issued by the server 2, and send the password replacing instruction to the control motherboard 32.
In this embodiment, the intelligent door lock 3 is installed on the door of each room in the hotel, and can realize functions such as bluetooth unlocking, password unlocking, door opening of a house card and the like.
When the password is unlocked, the server is required to generate a corresponding unlocking password and send the unlocking password to the user terminal, and the user inputs the received password on the password input panel to complete unlocking.
When the Bluetooth is unlocked, the server sends a Bluetooth opening request to the user terminal, and after the user terminal opens the Bluetooth, the server is matched with the user terminal through the Bluetooth module and carries out unlocking operation.
Referring to fig. 4, the process of booking a hotel by a user using the above-mentioned contactless hotel intelligent check-in system is roughly as follows:
the hotel reservation request initiated by a user through a user terminal is received through a server, after the hotel room, the check-in time and the check-in number are determined, the room is tried to be locked, when unlocking is successful, hotel information is obtained from the hotel terminal again, after locking is successful, the user terminal is prompted to pay expenses, after payment is successful, user certificate information and user biological characteristic information are collected through the user terminal and uploaded to the server to be subjected to identity verification, after verification is successful, hotel reservation is successful, order information and identity information are fused, after verification is failed, the identity information of the user is collected again, and if the user cancels verification, reservation is failed, the order is cancelled, and paid expenses are returned.
To sum up, the disclosed contactless hotel intelligent reservation check-in system of this embodiment, the customer directly reserves the room on software through user terminal, directly handle the check-in identity registration through the information entry module, the tedious operation that the customer selected the room and handled the check-in registration in hotel proscenium has been saved, simplify the step of checking in, be favorable to improving the user experience of checking in, the check-in information that the user entered directly keeps storing in storage module, storage module connects the public security system simultaneously, and then improved the security of checking in, the user uses the bluetooth, the password, the door card unlocks, the cost of labor has been reduced, epidemic situation contact risk has been reduced, and is safe and convenient more.
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A contactless hotel intelligent reservation check-in system, comprising:
the system comprises a user terminal, a server and a server, wherein the user terminal is used for a user to initiate hotel reservation, identity information input, check-in information input, expense payment, door unlocking, article purchase and online check-out requests;
the server is used for receiving the request initiated by the user terminal, analyzing and processing the request content, judging whether the user identity information and the check-in information uploaded by the user terminal are correct or not, feeding back the corresponding request result of the user terminal and performing classified storage on the data uploaded by the user terminal;
the intelligent door lock is used for executing unlocking action according to an unlocking instruction issued by the server when the user terminal initiates a door unlocking request, and replacing an unlocking password according to a password replacing instruction issued by the server when the user terminal initiates an online room returning request;
the hotel terminal is used for receiving the user identity information and the check-in information reported by the server, locking a corresponding room according to the check-in information, sending a payment notice to the user terminal through the server after the room is successfully locked, and sending updated hotel information to the user terminal through the server if the room is unsuccessfully locked.
2. The contactless hotel intelligent reservation check-in system according to claim 1, wherein the user terminal comprises an information entry module and a check-in handling module, wherein the information entry module is used for a user to enter identity information and is also used for the user to complete face recognition; the check-in handling module is used for a user to handle hotel reservation, fill in check-in information, pay fees, unlock doors, purchase articles and handle online check-out.
3. The contactless hotel intelligent check-in system of claim 2, wherein the identity information comprises a user name, a certificate type, a certificate number, a household location, and biometric information.
4. The system of claim 2, wherein the check-in information comprises a hotel name, a reservation type, a reservation time, and a number of check-in people.
5. The system of claim 1, wherein the server comprises:
the receiving module is used for receiving a request related to hotel check-in initiated by the user terminal and data sent by the hotel terminal;
the judging module is used for judging whether the received user identity information and the received check-in information uploaded by the user terminal are correct or not;
the execution module is used for analyzing and processing the information received by the receiving module, feeding back a corresponding request result according to the request content, and correspondingly generating an unlocking instruction or a password replacing instruction;
the database is used for storing the data uploaded by the user terminal in a classified manner;
and the sending module is used for sending the generated unlocking instruction or password replacing instruction to the intelligent door lock, sending the received user identity information and check-in information uploaded by the user terminal to the hotel terminal, and forwarding the information sent by the hotel terminal to the user terminal.
6. The contactless hotel intelligent reservation admission system according to claim 5, wherein when the request related to hotel admission initiated by the user terminal includes an item purchase request, the server further comprises an experience shopping module, the experience shopping module is configured to display purchase information of the paid items in the room to the user terminal, generate corresponding order information after the user terminal selects any paid item, feed the order information back to the user terminal, and report the order information to the hotel terminal after the user terminal successfully pays the item.
7. The system of claim 5, wherein the server further comprises a public security docking module, and the public security docking module is configured to upload the user identity information and the check-in information uploaded by the user terminal, which are determined to be correct by the determining module, to an external public security system.
8. The contactless hotel intelligent check-in system of claim 1 or 5, wherein the hotel information includes a hotel name, a hotel location, a free room type, a number of free room types, a free time, and a room type price.
9. The contactless intelligent hotel booking and check-in system of claim 1, wherein the intelligent door lock comprises a signal receiving unit, a control mainboard, an electric control door lock and a power supply, one end of the signal receiving unit is in communication connection with the server, the other end of the signal receiving unit is electrically connected with the control mainboard, and the control mainboard is respectively electrically connected with the electric control door lock and the power supply;
the signal receiving unit is used for receiving an unlocking instruction and a password replacing instruction and sending the unlocking instruction and the password replacing instruction to the control mainboard, the control mainboard controls the electric control door lock to unlock according to the unlocking instruction and replaces an unlocking password according to the password replacing instruction, and the power supply is used for supplying power to the control mainboard.
10. The contactless hotel intelligent check-in system according to claim 9, wherein the signal receiving unit comprises a bluetooth module, a password input panel, a radio frequency card reading module and a docking communication module;
the Bluetooth module is used for pairing with the user terminal for starting the Bluetooth function when receiving an unlocking instruction sent by the server, and sending the unlocking instruction to the control mainboard to control the electric control door lock to be unlocked after the pairing is successful;
the password input panel is used for a user to input an unlocking password fed back to the user terminal by the server according to the room door unlocking request, and after the unlocking password input by the user is confirmed to be correct, a signal of successful password unlocking is sent to the control main board to control the electric control door lock to be unlocked;
the radio frequency card reading module is used for identifying an unlocking door card and sending a signal of successful door card identification to the control main board to control the electric control door lock to be unlocked after successful door card identification;
the butt joint communication module is used for receiving a password replacing instruction issued by the server and sending the password replacing instruction to the control mainboard.
Priority Applications (1)
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| CN115879582A (en) * | 2023-02-15 | 2023-03-31 | 厦门冠科科技有限公司 | Intelligent hotel check-in management system based on face recognition |
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