CN109740973A - A kind of power communication intelligent scheduling platform - Google Patents
A kind of power communication intelligent scheduling platform Download PDFInfo
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- CN109740973A CN109740973A CN201910152941.XA CN201910152941A CN109740973A CN 109740973 A CN109740973 A CN 109740973A CN 201910152941 A CN201910152941 A CN 201910152941A CN 109740973 A CN109740973 A CN 109740973A
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- 238000004891 communication Methods 0.000 title claims abstract description 75
- 230000008439 repair process Effects 0.000 claims abstract description 40
- 230000015556 catabolic process Effects 0.000 claims abstract description 35
- 238000012544 monitoring process Methods 0.000 claims abstract description 19
- 238000007689 inspection Methods 0.000 claims abstract description 9
- 230000004888 barrier function Effects 0.000 claims description 15
- 238000012423 maintenance Methods 0.000 description 39
- 238000012790 confirmation Methods 0.000 description 12
- 238000007726 management method Methods 0.000 description 7
- 238000000034 method Methods 0.000 description 4
- 238000012545 processing Methods 0.000 description 3
- 238000005516 engineering process Methods 0.000 description 2
- 238000011065 in-situ storage Methods 0.000 description 2
- 230000007246 mechanism Effects 0.000 description 2
- 238000013024 troubleshooting Methods 0.000 description 2
- 238000012795 verification Methods 0.000 description 2
- 238000012550 audit Methods 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000010276 construction Methods 0.000 description 1
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Abstract
The embodiment of the invention discloses a kind of power communication intelligent scheduling platform, the technical issues of for solving existing communication dispatcher heavy workload and longevity of service.The embodiment of the present invention includes intelligent sound platforms；The intelligent sound platform is connected separately with scheduled overhaul module, query statistic reporting module, breakdown repair module；The scheduled overhaul module is connected with communication network warning comprehensive monitoring system and communication inspection base；The breakdown repair module is also attached with the communication network warning comprehensive monitoring system；The breakdown repair module is also connected with emergency preplan module.The alternative artificial autonomous power communication scheduled overhaul of completing of power communication dispatching desk in the present embodiment is permitted, the work such as breakdown repair commander, multiple phones can be dialed simultaneously using the dispatching desk, monitor multiple communication network management systems, reduce field personnel's waiting time, the case where improving working efficiency, avoiding human error.
Description
Technical field
The present invention relates to power communication dispatching technique field more particularly to a kind of power communication intelligent scheduling platforms.
Background technique
Power communication scheduling is that power grid dispatching communication mechanisms at different levels carry out day-to-day operation monitoring to its administrative communication network, match
The specialized agency of management, orchestration engineering, maintenance and troubleshooting is set, the day-to-day operation pipe of power communication circuit is responsible for
Reason, the operation monitoring of communication network, network management management, telecommunication circuit overhaul of the equipments management are organized, the debugging of coordinating communication circuit, are opened
Logical work, receives customer complaint, commands and handles telecommunication circuit failure, equipment operation maintenance, hoc communication network anti-accident maneuver,
The safety and working condition of telecommunication circuit are evaluated, commands, coordinate, cooperating capital construction, access communication network in technology innovation project
Work.
It is provided with net, province and district three-level communication scheduling mechanism at present, by communication dispatcher 24 hours execution communication schedulings on duty
Work.Under normal circumstances, provincial communication dispatcher is averaged will handle 4 maintenance request slips daily, 6 troubleshooting request slips, and 3
Network of throwing the net adjusts request slip, answers or dial more than No. 80 times phones, and monitoring is handled more than 200 a plurality of communication equipment warning messages,
Whole year consumption communication dispatcher was more than 10000 working hours.Communication dispatcher requires the progress of the network operation situation to the same day daily
Information is reported and submitted, and operation data is counted, and establishment event report devotes a tremendous amount of time.
Therefore, in order to solve the above technical problems, finding a kind of power communication intelligent scheduling platform becomes those skilled in the art
The important topic that member is studied.
Summary of the invention
The embodiment of the invention discloses a kind of power communication intelligent scheduling platforms, for solving existing communication dispatcher's workload
The technical issues of big and longevity of service.
The embodiment of the invention provides a kind of power communication intelligent scheduling platforms, including intelligent sound platform；
The intelligent sound platform is connected separately with scheduled overhaul module, query statistic reporting module, breakdown repair module；
The scheduled overhaul module is connected with communication network warning comprehensive monitoring system and communication inspection base；
The breakdown repair module is also attached with the communication network warning comprehensive monitoring system；
The breakdown repair module is also connected with emergency preplan module.
Optionally, the scheduled overhaul module includes that scheduled overhaul implementation permissions module and scheduled overhaul terminate to permit mould
Block.
Optionally, the breakdown repair module includes communication network warning report barrier module and phone report barrier module；
The phone report barrier module includes business department's report hedge module and O&M department report hedge module.
Optionally, the breakdown repair module further includes that breakdown repair starts permissions module and breakdown repair terminates to permit mould
Block.
Optionally, the query statistic reporting module includes job schedule enquiry module, daily reporting module and failure
Reporting module.
Optionally, the intelligent sound platform includes recording module, memory module and speech recognition module.
As can be seen from the above technical solutions, the embodiment of the present invention has the advantage that
The alternative artificial autonomous completion power communication scheduled overhaul license of power communication dispatching desk in the present embodiment, failure
The work such as repairing commander, can dial multiple phones using the dispatching desk simultaneously, monitor multiple communication network management systems, reduce scene
The case where staff's waiting time improves working efficiency, avoids human error.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention without any creative labor, may be used also for those of ordinary skill in the art
To obtain other attached drawings according to these attached drawings.
Fig. 1 is a kind of structural schematic diagram of the power communication intelligent scheduling platform provided in the embodiment of the present invention.
It illustrates: intelligent sound platform 1；Query statistic reporting module 2；Breakdown repair module 3；Emergency preplan module 4；
Scheduled overhaul module 5；Communicate inspection base 6；Communication network warning comprehensive monitoring system 7.
Specific embodiment
The embodiment of the invention discloses a kind of power communication intelligent scheduling platforms, for solving existing communication dispatcher's workload
The technical issues of big and longevity of service.
In order to enable those skilled in the art to better understand the solution of the present invention, with reference to the accompanying drawings and detailed description
The present invention is described in further detail.Obviously, described embodiments are only a part of the embodiments of the present invention, rather than
Whole embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative work premise
Under every other embodiment obtained, shall fall within the protection scope of the present invention.
Embodiment one
Referring to Fig. 1, a kind of power communication intelligent scheduling platform provided in the present embodiment includes intelligent sound platform 1；
Intelligent sound platform 1 is connected separately with scheduled overhaul module 5, query statistic reporting module 2, breakdown repair module 3；
Scheduled overhaul module 5 is connected with communication network warning comprehensive monitoring system 7 and communication inspection base 6；
Breakdown repair module 3 is also attached with communication network warning comprehensive monitoring system 7；
Breakdown repair module 3 is also connected with emergency preplan module 4.
Further, in this embodiment scheduled overhaul module 5 include scheduled overhaul implement permissions module and plan inspection
Repair end permissions module.
The working principle of scheduled overhaul implementation permissions module: the meter of field service personnel is answered by intelligent sound platform 1
It draws and overhauls the application that goes into operation, it is desirable that field service personnel reads maintenance request slip number, is numbered according to maintenance request slip, examines in communication
It repairs and searches corresponding maintenance request slip in management system 6.
(1) if the maintenance request slip is not in the state " wait go into operation ", site examining and repairing is informed by intelligent sound platform 1
Personnel's affiliated state of maintenance request slip, and the name and contact method of current handler.It is clear to field personnel's confirmation
Terminate call after Chu.
(2) if the maintenance request slip is in " wait go into operation " state, the required network filled on the maintenance request slip is checked
State checks whether communication network warning comprehensive monitoring system 7 has respective channel alarm according to the demand.
If there is alarm in channel, informs that there is alarm in the field service personnel channel by intelligent sound platform 1, temporarily can not
It goes into operation.Terminate call after field personnel's confirmation is clear.
If channel no alarm, check whether the maintenance request slip needs business department to agree to, if same without business department
Meaning then informs that field service personnel can go into operation by intelligent sound platform 1.Terminate after field personnel's confirmation is clear logical
Words.If desired business department is agreed to, then informs that field service personnel " need to apply opening to business department by intelligent sound platform 1
Work, please later ", terminate the call, is then gone into operation by intelligent sound platform 1 to business department's application, obtain all business departments
After door is agreed to, inform that corresponding field service personnel can go into operation by intelligent sound platform 1.Confirm to field personnel clear
After terminate to converse.It goes into operation if any business department disagrees maintenance, records the dialog context, accused by intelligent sound platform 1
Know that corresponding field service personnel disagrees to go into operation, and plays corresponding service department and disagree the message registration that maintenance goes into operation.To existing
Terminate call after field staff's confirmation is clear.
Scheduled overhaul terminates the working principle of permissions module: the meter of field service personnel is answered by intelligent sound platform 1
Drawing maintenance terminates application, it is desirable that field service personnel reads maintenance request slip number, according to maintenance request slip number, examines in communication
It repairs and searches corresponding maintenance request slip in management system 6.
(1) if the maintenance request slip is not in " having gone into operation " state, site examining and repairing is informed by intelligent sound platform 1
Personnel's affiliated state of maintenance request slip, and the name and contact method of current handler.It is clear to field personnel's confirmation
Terminate call after Chu.
(2) if the maintenance request slip is in " having gone into operation " state, net at the end of filling on the maintenance request slip is checked
Network state checks respective channel alarm status in communication network warning comprehensive monitoring system 7 according to the state.
If being unsatisfactory for maintenance termination condition, inform that there is alarm in the field service personnel channel by intelligent sound platform 1,
Apply for that maintenance terminates after please being disposed again.Terminate call after field personnel's confirmation is clear.
If meeting maintenance termination condition, check whether the maintenance request slip needs business department to agree to, if the business of being not necessarily to
Department is agreed to, then informs that field service personnel can terminate service work by intelligent sound platform 1.It is true to field personnel
Terminate call after seeing clearly Chu.If desired business department agree to, then by intelligent sound platform 1 inform field service personnel " need to
Business department's application terminates, please later ", terminate the call, maintenance knot is then applied for business department by intelligent sound platform 1
Beam informs that corresponding field service personnel can terminate check man by intelligent sound platform 1 after obtaining all business departments' agreements
Make.Terminate call after field personnel's confirmation is clear.If any business department, which disagrees maintenance, to be terminated, the call is recorded
Content informs that corresponding field service personnel disagrees maintenance and terminates by intelligent sound platform 1, and plays corresponding service department not
Agree to the message registration that maintenance terminates.Terminate call after field personnel's confirmation is clear.
Further, in this embodiment breakdown repair module 3 include that communication network warning report barrier module and phone report hinder
Module；
Phone report barrier module includes business department's report hedge module and O&M department report hedge module.
The working principle of communication network warning report barrier module: it is being transported when communication network warning comprehensive monitoring system 7 detects
When row equipment alarm, checks that the highest level that the same period occurs alerts, all O&Ms are corresponded to according to the equipment for the alarm occur
Personnel dial operation maintenance personnel phone by intelligent sound platform 1, report and submit corresponding warning information, ask operation maintenance personnel to in-situ processing.
Terminate call after field personnel's confirmation is clear.
The working principle of business department's report hedge module: business department's report barrier is received by intelligent sound platform 1, asks business
Department reads the information such as standard dispatch name and the fault time of failure business, according to business in communication network warning integrated supervision
Corresponding channel warning information is searched in system 7.If the channel no alarm, it is logical that business department is replied by intelligent sound platform 1
Believe the normal no alarm in channel；If there is alarm in the channel, business department's communication channel failure is replied by intelligent sound platform 1,
It is handling, and operation maintenance personnel phone is dialed by intelligent sound platform 1, reporting and submitting corresponding warning information, asking operation maintenance personnel to now
Field processing.Terminate call after field personnel's confirmation is clear.
The working principle of O&M department report hedge module: O&M department report barrier is received by intelligent sound platform 1, asks O&M
Personnel read faulty equipment or Business Name, the information such as fault time, according to business in communication network warning comprehensive monitoring system 7
Middle lookup corresponding channel warning information.If the channel no alarm, business department's communication channel is replied by intelligent sound platform 1
Normal no alarm, and opposite equip. operation maintenance personnel inspection in channel is notified by intelligent sound platform 1, report and submit corresponding failure information；
If there is alarm in the channel, business department's communication channel failure is replied by intelligent sound platform 1, and pass through intelligent sound platform
1 notice channel opposite equip. operation maintenance personnel inspection, reports and submits corresponding warning information.Terminate after field personnel's confirmation is clear logical
Words.
Further, in this embodiment breakdown repair module 3 further include that breakdown repair starts permissions module and failure is robbed
Repair end permissions module.
Breakdown repair starts the working principle of permissions module: the event of field service personnel is answered by intelligent sound platform 1
Barrier repairing goes into operation apply, it is desirable that field service personnel reads the equipment that needs overhaul, the equipment of interruption or channel, interruption when
It is long.It is accused according to whether the device name or tunnel name verification communication network warning comprehensive monitoring system 7 have respective channel to interrupt
It is alert, if the equipment or channel service reported and submitted have been interrupted, inform that field service personnel can be opened by intelligent sound platform 1
Work.If the normal no alarm of equipment or channel service reported and submitted, inform that field service personnel is current by intelligent sound platform 1
Normal operation no alarm repair process could need to apply going into operation after filling in maintenance request slip according to plan.It is true to field personnel
Terminate call after seeing clearly Chu.
Breakdown repair terminates the working principle of permissions module: the event of field service personnel is answered by intelligent sound platform 1
Barrier repairing terminates application, it is desirable that field service personnel reads overhauled equipment or tunnel name.According to the equipment or channel name
Claim whether verification communication network warning comprehensive monitoring system 7 has respective channel to interrupt alarm, if the normal no alarm of business, passes through
Intelligent sound platform 1 informs that field service personnel can terminate.If the equipment or channel service reported and submitted have alarm, pass through intelligence
Can voice platform 1 inform field service personnel presently, there are warning information.Terminate after field personnel's confirmation is clear logical
Words.
Further, in this embodiment query statistic reporting module 2 include job schedule enquiry module, daily report mould
Block and failure reporting module.
The working principle of job schedule enquiry module: business personnel or site examining and repairing people are answered by intelligent sound platform 1
The job schedule inquiry request of member, it is desirable that incoming call personnel read maintenance request slip number or faulty equipment or failure business name
Claim, then inquires the correspondence odd numbers and working condition of corresponding scheduled overhaul module 5 or breakdown repair module 3, pass through intelligent sound
1 indicating incoming telephone calls personnel's corresponding information of platform.
The working principle of daily reporting module: the planned inspection of institute that daily timing statistics same day scheduled overhaul module 5 is completed
Working quantity is repaired, it is comprehensive to count same day communication network warning for all breakdown repair quantity that statistics same day breakdown repair module 3 is completed
All kinds of alarm quantities that monitoring system occurs are closed, the corresponding Microsoft Excel of daily report is inserted, communication dispatcher is sent to and examines
Core.
The working principle of failure reporting module: the 3 received all kinds of impaired report informations of institute of record breakdown repair module, including start
Time, faulty equipment, failure cause etc. record corresponding breakdown repair and start permitted hours and terminate permitted hours, according to event
The file format that barrier is reported summarizes, and is sent to communication dispatcher audit.
Further, in this embodiment intelligent sound platform 1 include recording module, memory module and speech recognition
Module.
Intelligent sound platform 1 in the present embodiment can store each business department and live operation maintenance personnel by memory module
Telephone number information can identify voice content by speech recognition module, can record in phone by recording module
Hold.
Work as incoming call answering, guidance other side demonstrate the title of incoming call personnel, unit, department and incoming call reason (scheduled overhaul,
Breakdown repair or job schedule inquiry), corresponding functions of modules demand is started according to incoming call reason, is walked according to corresponding module
It is rapid to carry out voice prompting and dialogue.
According to the demand of scheduled overhaul module 5 and breakdown repair module 3, the phone of relevant work personnel, application meter are dialed
It draws service work license or notice operation maintenance personnel reaches in-situ processing failure etc..
Further, in this embodiment 4 working principle of emergency preplan module: when breakdown repair module 3 receives optical cable
Or when transmission device report barrier, emergency preplan module 4 inquires corresponding emergency preplan library, if finding the emergency preplan of corresponding equipment,
The emergency preplan is then sent to communication dispatcher.
A kind of power communication intelligent scheduling platform provided by the present invention is described in detail above, for this field
Those skilled in the art, thought according to an embodiment of the present invention, there will be changes in the specific implementation manner and application range,
In conclusion the contents of this specification are not to be construed as limiting the invention.
Claims (6)
1. a kind of power communication intelligent scheduling platform, which is characterized in that including intelligent sound platform；
The intelligent sound platform is connected separately with scheduled overhaul module, query statistic reporting module, breakdown repair module；
The scheduled overhaul module is connected with communication network warning comprehensive monitoring system and communication inspection base；
The breakdown repair module is also attached with the communication network warning comprehensive monitoring system；
The breakdown repair module is also connected with emergency preplan module.
2. power communication intelligent scheduling platform according to claim 1, which is characterized in that the scheduled overhaul module includes
Scheduled overhaul, which implements permissions module and scheduled overhaul, terminates permissions module.
3. power communication intelligent scheduling platform according to claim 1, which is characterized in that the breakdown repair module includes logical
Communication network alarm report barrier module and phone report barrier module；
The phone report barrier module includes business department's report hedge module and O&M department report hedge module.
4. power communication intelligent scheduling platform according to claim 3, which is characterized in that the breakdown repair module further includes
Breakdown repair, which starts permissions module and breakdown repair, terminates permissions module.
5. power communication intelligent scheduling platform according to claim 1, which is characterized in that the query statistic reporting module packet
Include job schedule enquiry module, daily reporting module and failure reporting module.
6. power communication intelligent scheduling platform according to claim 1, which is characterized in that the intelligent sound platform includes
Recording module, memory module and speech recognition module.
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| CN201910152941.XA CN109740973A (en) | 2019-02-28 | 2019-02-28 | A kind of power communication intelligent scheduling platform |
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| CN201910152941.XA CN109740973A (en) | 2019-02-28 | 2019-02-28 | A kind of power communication intelligent scheduling platform |
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Cited By (2)
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| CN110349049A (en) * | 2019-06-12 | 2019-10-18 | 广东电网有限责任公司 | A kind of distribution maintenance automatic work licensing system and method |
| CN111784189A (en) * | 2020-07-16 | 2020-10-16 | 国网河北省电力有限公司邯郸供电分公司 | Power communication dispatching intelligent command platform |
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Application publication date: 20190510 |