CN109740782A - Reserving method and device, storage medium and electronic equipment - Google Patents
Reserving method and device, storage medium and electronic equipment Download PDFInfo
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Abstract
The present invention provides a kind of reserving methods, comprising: when user sends reserve requests to target site by application program, determination is corresponding with the reserve requests to transacting business；To type of service belonging to transacting business described in determining, and obtains history corresponding with the type of service and handle data；Receive the current reservation information corresponding with the reserve requests of the target site feedback；The data trade model pre-established is called, current reservation information and the history is analyzed and handles data, obtain the user and handle the waiting time and business deadline to transacting business；The waiting time and business deadline are sent to the user by the application program, to obtain the confirmation message that the user is reserved.Using method provided by the invention, meets user in the timeliness of target site transacting business, improve the working efficiency of target site.
Description
Technical field
The present invention relates to field of computer technology, more particularly to a kind of reserving method and device, storage medium and electronics
Equipment.
Background technique
With the development of science and technology, each bank outlets all increase in each bank outlets to meet the needs of client
If the machine that the number of taking is lined up, when client needs handling bank business, it is only necessary to go bank outlets' neck number to be lined up, so effectively
Solve people it is more when there is the phenomenon that being lined up carelessly.
Inventor has found existing bank outlets' queuing process, as the queue number of bank outlets increases, client etc.
Time to transacting business is longer, and the time of transacting business is waited also not know, and makes client that can not reasonably arrange to handle industry
The time of business influences the timeliness of client's transacting business, when user does not know about when handling process of business, also extends and handles industry
The time of business also extends the waiting time of subsequent each client, influences the business efficiency of bank outlets.
Summary of the invention
Technical problem to be solved by the invention is to provide a kind of reserving methods, and user can be helped to pass through in terminal device
Application program realize the reservation in each site, and then meet the needs of users, user facilitated to handle according to the time of oneself
Business improves the efficiency of bank outlets' transacting business and the timeliness of user's transacting business.
The present invention also provides a kind of device for displaying predetermined, to guarantee the realization and application of the above method in practice.
A kind of reserving method, comprising:
When user by application program to target site send reserve requests when, determine it is corresponding with the reserve requests to
Transacting business；
To type of service belonging to transacting business described in determining, and obtains history corresponding with the type of service and handle number
According to；
Receive the current reservation information corresponding with the reserve requests of the target site feedback；
The data trade model pre-established is called, current reservation information and the history is analyzed and handles data,
It obtains the user and handles the waiting time and business deadline to transacting business；
The waiting time and business deadline are shown to the user by the application program, to obtain the use
The confirmation message that family is reserved.
Above-mentioned method, it is preferred that type of service belonging to transacting business described in the determination, and obtain and the industry
The corresponding history of service type handles data, comprising:
Obtain the identification information in the reserve requests to transacting business；
According to the identification information, whether the judgement type of service to transacting business belongs to general service；
When the type of service belongs to general service, corresponding with the type of service in the target site go through is obtained
History handles data.
Above-mentioned method, it is preferred that further include:
When the type of service is not belonging to general service, determine that the type of service belongs to fixed service, and obtain institute
State the Workflow messages to transacting business；
According to the Workflow messages, prompts the user to fill in and apply to described to the relevant reservation of transacting business
It is single；
After receiving the reservation request slip that the user successfully submits, successful message is reserved in Xiang Suoshu user feedback.
Above-mentioned method, it is preferred that the establishment process of the data trade model, comprising:
Within the preset period, each service class that business handling is completed that the target site is sent is received
The transaction data of type；
Call the clustering algorithm in preset data mining, search in the target site with each type of service pair
The client answered, and obtain client corresponding with the transaction data in the client and handle data and teller's processing data；
It analyzes the client and handles data and teller's processing data, obtain service class corresponding with the transaction data
Each impact factor of type；
According to the impact factor, the data trade model of structural relation between the Different Effects factor is established.
Above-mentioned method, it is preferred that described to call the data trade model pre-established, analysis is described currently to have reserved letter
Breath and the history handle data, obtain the user and handle the waiting time and business deadline to transacting business,
Include:
Obtain current queueing message corresponding with the type of service in the current reservation information；
The data trade model is called, the current queueing message is analyzed and history handles data, obtain the target
The queuing time of each troop corresponding with the type of service and the user handle the industry to transacting business in site
It is engaged in the deadline；
The previously selected subscription time point of the user is determined, and according to the subscription time point, when selecting the queuing
Between the troop close with the subscription time point, obtain the user handle it is described to the waiting time needed for transacting business.
Above-mentioned method, it is preferred that described that the waiting time and industry are sent to the user by the application program
It is engaged in the deadline, to obtain the confirmation message that the user is reserved, comprising:
When receiving the confirmation reservation message of the user, Xiang Suoshu target site sends the confirmation reservation message,
And the target site is received according to the reservation number of the confirmation reservation message feedback；
It prompts to reserve successful message to the user, and shows that the reservation number and the user handle the business
The relevant Workflow messages of type.
Above-mentioned method, it is preferred that further include:
The prompt information of the feedback of target site described in real-time reception；
When the prompt information prompts the user of current transacting business in advance or lags finishing service, or the row currently reserved
Other users are cancelled or are postponed when handling the business of reservation in troop, team, update the waiting time of the user, and to the use
Feed back the updated waiting time in family.
A kind of device for displaying predetermined, comprising:
Determination unit, for when user sends reserve requests to target site by application program, it is determining with it is described pre-
It about requests corresponding to transacting business；
Acquiring unit, it is described to type of service belonging to transacting business for determining, and obtain and the type of service pair
The history answered handles data；
Receiving unit has currently reserved letter for receiving the corresponding with the reserve requests of target site feedback
Breath；
Analytical unit analyzes the current reservation information and described for calling the data trade model pre-established
History handles data, obtains the user and handles the waiting time and business deadline to transacting business；
Display unit, when for showing that the waiting time and business complete to the user by the application program
Between, to obtain the confirmation message that the user is reserved.
A kind of storage medium, the storage medium include the instruction of storage, wherein in described instruction operation described in control
Equipment where storage medium executes above-mentioned reserving method.
A kind of electronic equipment, including memory and one perhaps one of them or one of more than one instruction with
Upper instruction is stored in memory, and is configured to execute above-mentioned reserving method by one or more than one processor.
Compared with prior art, method provided by the invention has the advantage that
The present invention provides a kind of reserving methods, comprising: when user sends pre- invite to target site by application program
When asking, determination is corresponding with the reserve requests to transacting business；To type of service belonging to transacting business described in determining, and obtain
History corresponding with the type of service is taken to handle data；Receive the corresponding with the reserve requests of the target site feedback
Current reservation information；The data trade model pre-established is called, analysis is described, and currently reservation information and the history have been done
Data are managed, the user is obtained and handles the waiting time and business deadline to transacting business；Journey is applied by described
Sequence sends the waiting time and business deadline to the user, to obtain the confirmation message that the user is reserved.
Using method provided by the invention, meets user in the timeliness of target site transacting business, improve the work effect of target site
Rate.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
The embodiment of invention for those of ordinary skill in the art without creative efforts, can also basis
The attached drawing of offer obtains other attached drawings.
Fig. 1 is a kind of method flow diagram of reserving method provided by the invention；
Fig. 2 is a kind of method exemplary diagram of reserving method provided by the invention；
Fig. 3 is a kind of another method exemplary diagram of reserving method provided by the invention；
Fig. 4 is a kind of structure drawing of device of device for displaying predetermined provided by the invention；
Fig. 5 is the structure chart of a kind of electronic equipment provided by the invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
In this application, relational terms such as first and second and the like be used merely to by an entity or operation with
Another entity or operation distinguish, and without necessarily requiring or implying between these entities or operation, there are any this realities
The relationship on border perhaps sequence the terms "include", "comprise" or any other variant thereof is intended to cover non-exclusive inclusion, from
And to include the process, method, article or equipments of a series of elements not only to include those elements, but also including not bright
The other element really listed, or further include for elements inherent to such a process, method, article, or device.Do not having
In the case where more limitations, the element that is limited by sentence "including a ...", it is not excluded that include the element process,
There is also other identical elements in method, article or equipment.
The present invention can be used in numerous general or special purpose computing device environment or configurations.Such as: personal computer, service
Device computer, handheld device or portable device, laptop device, multi-processor device including any of the above devices or devices
Utilize application program appointment business etc..
The embodiment of the invention provides a kind of reserving method, this method can be applied in multiple systems platform, execute master
Body can be terminal or the application program of various mobile devices, and the method flow diagram of the method is as shown in Figure 1, specific
Include:
S101: when user sends reserve requests to target site by application program, the determining and reserve requests pair
Answer to transacting business；
In method provided in an embodiment of the present invention, user reserves in application program, and the application program is according to institute
The target site of user's reservation is stated, Xiang Suoshu target site sends reserve requests, and determines the industry to be handled of user's reservation
Business.
It should be noted that the application program it is practical be Mobile banking in terminal device application software.The target network
The bank outlets of the practical bank reserved for user of point.Described to transacting business is the industry specifically to be handled of the user
Business, such as cash transfer, public, fund is handled.
S102: to type of service belonging to transacting business described in determining, and history corresponding with the type of service is obtained
Handle data；
In method provided in an embodiment of the present invention, application program according to the user reserved to transacting business, really
The fixed specific type of service to transacting business, and according to the type of service, obtain go through relevant to the type of service
History handles data.
It should be noted that the type of service includes monetary transaction, service for corporate customers and fund business etc.；If user's reservation
It is that cash transfer or cash store to transacting business, then type of service is monetary transaction.The history handle data refer to it is described
Type of service handles the history amount of money of the type of service in the target site in previous record, handles the type of service institute
It takes time, handle the data such as corresponding teller's processing capacity when the type of service.
S103: the current reservation information corresponding with the reserve requests of the target site feedback is received；
In method provided in an embodiment of the present invention, target site is after the reserve requests for receiving application program transmission, root
According to the reserve requests, Xiang Suoshu application program feedback current reservation information corresponding with the reserve requests.
It should be noted that the current reservation information is the information that service appointment has been carried out in the target site,
For example, being reserved on the live reservation information that the target site is reserved and the line reserved by application program
Information.Including reservation number and each business reserved.
S104: the data trade model pre-established is called, analysis is described, and currently reservation information and the history have been handled
Data obtain the user and handle the waiting time and business deadline to transacting business；
In method provided in an embodiment of the present invention, get target site current reservation information and history have handled number
According to rear, using the data trade model pre-established, data handled to current reservation information and the history and are divided
Analysis, obtain user's reservation handle it is described to the waiting time required for transacting business and to handle the business to transacting business complete
At the time.
S105: showing the waiting time and business deadline to the user by the application program, to obtain
The confirmation message that the user is reserved.
In method provided in an embodiment of the present invention, application program shows what analysis obtained to the user after by analysis
Waiting time and business deadline obtain the user and are chosen whether according to the waiting time and business deadline
Carry out the confirmation message of confirmation reservation.
In reserving method provided in an embodiment of the present invention, when user needs to pass through when target site reserves transacting business
Application program sends reserve requests to target site, and the application program determines that the user is pending according to the reserve requests
The business of reason, and determine the type of service told to transacting business.Using the data trade model pre-established, to the industry
The corresponding history of business data type handles data and the current reservation information of target site feedback is analyzed, and obtains the use
The family reservation waiting time and business deadline to transacting business, and by obtained waiting time and business deadline
It is shown to user, so that the user confirms according to waiting time and business deadline, obtains the confirmation of user's reservation
Message is reserved for the user.
Reserving method provided in an embodiment of the present invention can be applied in multiple fields, such as in the business of Mobile banking.
User can carry out the reservation of business by the application program using Mobile banking to target site, before the method for the present invention,
User first for example, cash transfer is handled in user's selection, and select to transacting business and target site in Mobile banking by selection reservation
It selects the site near the user to reserve, then sends reserve requests from Mobile banking to the site, and determine wait handle
Business is cash transfer and is monetary transaction to type of service belonging to transacting business, obtain the site for the cash
The history of business handles data, and receives the current reservation information that the site is sent, and then calls the data pre-established
Trading Model handles data to history and current reservation information has been analyzed, obtain the user handle monetary transaction etc.
To time and business deadline, and it is shown to the user.User can according to the waiting time and business deadline come
It chooses whether to carry out confirmation reservation, after receiving the confirmation message of user's confirmation reservation, be reserved for the user.
Using method provided in an embodiment of the present invention, the waiting time is obtained by data trade model analysis and business is completed
Time, user can voluntarily select to reserve, and ensure that the timeliness of user's transacting business, when user does not have to waste excessive again
Between waiting lines, also improve the working efficiency of site.
It in method provided in an embodiment of the present invention, determines described to type of service belonging to transacting business, and obtains and institute
It states the corresponding history of type of service and handles data, specifically include:
Obtain the identification information in the reserve requests to transacting business；
According to the identification information, whether the judgement type of service to transacting business belongs to general service；
When the type of service belongs to general service, corresponding with the type of service in the target site go through is obtained
History handles data.
In method provided in an embodiment of the present invention, according to the identification information, to the type of service to transacting business
Judged, specifically further include:
When the type of service is not belonging to general service, determine that the type of service belongs to fixed service, and obtain institute
State the Workflow messages to transacting business；
According to the Workflow messages, prompts the user to fill in and apply to described to the relevant reservation of transacting business
It is single；
After receiving the reservation request slip that the user successfully submits, successful message is reserved in Xiang Suoshu user feedback.
According to method provided by the above embodiment, the business of transacting business is waited for according to the identification information judgment to transacting business
Whether type is general service, as shown in Fig. 2, specific as follows:
S201: the identification information in the reserve requests to transacting business is obtained；
S202: according to the identification information, whether the judgement type of service to transacting business is general service；
S203: being, then the history for obtaining the type of service handles data；
S204: it is no, then it is fixed service, obtains Workflow messages, executes step S205；
S205: prompt user fills in reservation request slip, and feedback reservation successfully disappears after the reservation request slip is successfully submitted
Breath.
In method provided in an embodiment of the present invention, application program obtains the reserve requests according to the reserve requests of user
In identification information to transacting business, and whether be general to the type of service of transacting business according to the identification information judgment
Logical business obtains history corresponding with the type of service in target site and handles if the type of service is general service
Data.When the type of service is not general service, the type of service of the business is then fixed service.When the business is
When fixed service, the Workflow messages to transacting business are obtained, and fill in described wait handle to user prompt
The relevant reservation request slip of business is successfully reserved after the user submits the reservation request slip for the user.
It should be noted that the general service is to need to carry out in user in vocational window to be lined up the type of service handled,
Such as monetary transaction, fund business and service for corporate customers etc. belong to general service.The fixed service is not need user's progress
It is lined up, comes the business that target site can be handled at once, such as application opens the bank card business of card or carries out bank card
The cryptographic service etc. of password setting, the fixed service only need user to fill in relevant reservation table in application program in advance, in advance
After about successful, to target site show relevant information can handle it is described to transacting business.The Workflow messages include doing
The related certificate of individual needed for managing the detailed process to transacting business and handling process.
Using method provided in an embodiment of the present invention, by judging whether the type of service to transacting business is general service
It determines whether the user carries out queuing reservation, ensure that the user reserves the timeliness of transacting business, improve target
The working efficiency of site.
In method provided in an embodiment of the present invention, need that the data trade model pre-established is called to handle data to history
Currently reservation information is analyzed, wherein the establishment process of data trade model, as shown in figure 3, specifically including:
S301: within the preset period, receive the target site transmission is completed each of business handling
The transaction data of type of service；
S302: calling the clustering algorithm in preset data mining, search in the target site with each business
The corresponding client of type, and obtain client corresponding with the transaction data in the client and handle data and teller's processing
Data；
S303: the analysis client handles data and teller handles data, obtains corresponding with the transaction data
Each impact factor of type of service；
S304: according to the impact factor, the data trade model of structural relation between the Different Effects factor is established.
In reserving method provided in an embodiment of the present invention, a period is preset, during the period of time, receives mesh
Mark the transaction data for each type of service that business handling is completed that site is sent.Using in pre-set data mining
Clustering algorithm searches client corresponding with each type of service in the target site, and according to the transaction data, obtains
Client in the client handles data and teller handles data.To the client handle data and teller handle data into
Row analysis, obtains each impact factor.According to the impact factor, the data for constructing structural relation between each impact factor are handed over
Easy model.
It should be noted that it includes handling the client of present type of service handle the time, handle that the client, which handles data,
The amount of money, the sum of transacting business, the use time, customer information etc. for handling sum, the application program to this type of service
Data are handled in the client is relevant.The teller handles data, when different tellers are handled needed for the type of service
Between, difference handle the time corresponding amount of money and client age etc. processing data.The impact factor according to each data not
Together, impact factor is also different, and when client never handles the type of service that need to currently handle, impact factor just be will increase.
Using method provided in an embodiment of the present invention, data trade model is pre-established, according to each shadow of each data
The relationship between the factor is rung, data more accurately can be handled to history and current reservation information is analyzed, obtained more
Accurate waiting time and business deadline, the data of acquisition are more, and the data trade model of foundation is more accurate.It ensure that
The user reserves the timeliness of transacting business, improves the working efficiency of site.
In method provided in an embodiment of the present invention, call the data trade model pre-established, analyze it is described it is current in advance
About information and the history handles data, obtain the user handle the type of service waiting time and business complete when
Between, comprising:
Obtain current queueing message corresponding with the type of service in the current reservation information；
The data trade model is called, the current queueing message is analyzed and history handles data, obtain the target
The queuing time of each troop corresponding with the type of service and the user handle the industry to transacting business in site
It is engaged in the deadline；
The previously selected subscription time point of the user is determined, and according to the subscription time point, when selecting the queuing
Between the troop close with the subscription time point, obtain the user handle it is described to the waiting time needed for transacting business.
In reserving method provided in an embodiment of the present invention, application program is in the current reservation letter for receiving target site transmission
After breath, each queuing troop corresponding with the type of service in the target site is obtained, and utilize the data trade mould
Type analysis obtains each queuing time for being lined up troop and the user handles the business deadline to transacting business.
The application program is after getting the queuing time, according to the subscription time point that user selects, selects to close for the user
The queuing troop of reason.For example, the user selects the time point transacting business of two o'clock in afternoon, after the analysis of application program,
If in target site and in each queuing troop of the type of service to transacting business, the time point on two in the afternoon not by
Other users reservation, then be sent to the user for the time on as the waiting time of the user, if afternoon on two in the afternoon
Two existing subscriber's appointment and queuing is then user selection and the immediate troop of queuing time on two in the afternoon, and will
Waiting time of the queuing time of the troop as the user.
Method based on the above embodiment, when the user do not select in the application reservation subscription time point, then
It is selected according to the queuing time for being lined up troop each in target site to determine the waiting time of the user for the user
Waiting time shortest troop.
It should be noted that the current queueing message is each row that can handle the type of service in target site
The information that team's window or client are currently lined up, including queue number, business to be handled etc..
Using method provided in an embodiment of the present invention, more adduction is selected for the user by analyzing current queueing message
The troop of reason guarantees the timeliness of user's transacting business, improves the working efficiency of target site.
In method provided in an embodiment of the present invention, by the application program to the user send waiting time and
The business deadline is specifically included with obtaining the confirmation message that the user is reserved:
When receiving the confirmation reservation message of the user, Xiang Suoshu target site sends the confirmation reservation message,
And the target site is received according to the reservation number of the confirmation reservation message feedback；
It prompts to reserve successful message to the user, and shows that the reservation number and the user handle the business
The relevant Workflow messages of type.
In reserving method provided in an embodiment of the present invention, the application program is obtaining waiting time and business deadline
Afterwards, Xiang Suoshu user sends the waiting time and business deadline.The waiting that the user can send according to application program
Time, also the business deadline carried out confirmation reservation.After the application program receives the confirmation reservation message of the user,
Confirmation reservation message is sent to the target site, target site carries out pre- according to the confirmation reservation message for the user
It about arranges in numerical order, obtains the reservation number of the user.When the application program receives the reservation number of target site feedback
Afterwards, Xiang Suoshu user shows the reservation number and prompts to reserve successful message, while showing related to the type of service
Workflow messages.
It should be noted that the reservation number is after the user carries out confirmation reservation, according to working as the target site
The number for the appointment and queuing that preceding queue number carries out.The Workflow messages include the specific stream handled Suo Shu to transacting business
Journey and the related certificate of individual needed for handling process.
Using method provided in an embodiment of the present invention, application program after receiving the confirmation reserve requests of the user,
Reservation number is obtained according to the reserve requests, successfully handles reservation for the user, and prompts the business of user's reservation
Procedure information ensure that the user reserves the timeliness of transacting business, improve the working efficiency of target site.
In method provided in an embodiment of the present invention, after the user reserves successfully, the method is specific further include:
The prompt information of the feedback of target site described in real-time reception；
When the prompt information prompts the user of current transacting business in advance or lags finishing service, or the row currently reserved
Other users are cancelled or are postponed when handling the business of reservation in troop, team, update the waiting time of the user, and to the use
Feed back the updated waiting time in family.
In reserving method provided in an embodiment of the present invention, successfully treated after transacting business reserves in the user, institute
The prompt information for stating the feedback of target site described in application program real-time reception in the prompt information of target site, prompts current
The user of transacting business fulfils business ahead of schedule or completes task later, or in the queuing troop currently reserved, there are other
When user cancels or postpones transacting business, the waiting time of the user is updated, and updated etc. to the user feedback
To the time.
It should be noted that the user can carry out cancelling according to the updated waiting time reservation to transacting business, or
When the user can not reach target site according to the waiting time in time, industry can be postponed in preset time range
Business is handled.
Using method provided in an embodiment of the present invention, the waiting time can be updated in real time for the user, avoid because
The postponement or cancellation of other users ensure that the timeliness of user's transacting business, mention to influence the waiting time of the user
The high working efficiency of target site.
The derivatization process of above-mentioned each concrete implementation mode and each implementation, all falls in the scope of protection of the present invention.
Corresponding with method described in Fig. 1, the embodiment of the invention also provides a kind of device for displaying predetermined, for side in Fig. 1
The specific implementation of method, device for displaying predetermined provided in an embodiment of the present invention can be in appliance computers or various terminal equipment, structure
Schematic diagram is as shown in figure 4, specifically include:
Determination unit 401, for when user sends reserve requests to target site by application program, it is determining with it is described
Reserve requests are corresponding to transacting business；
Acquiring unit 402, it is described to type of service belonging to transacting business for determining, and obtain and the type of service
Corresponding history handles data；
Receiving unit 403, for receiving currently having reserved corresponding with the reserve requests of the target site feedback
Information；
Analytical unit 404 analyzes current reservation information and the institute for calling the data trade model pre-established
It states history and handles data, obtain the user and handle the waiting time and business deadline to transacting business；
Display unit 405, for showing that the waiting time and business complete to the user by the application program
Time, to obtain the confirmation message that the user is reserved.
In device for displaying predetermined provided in an embodiment of the present invention, when user sends reserve requests to target site by application program
When, by determination unit determine that the user reserved to transacting business, and by acquiring unit, obtain with described wait handle
The corresponding history of the affiliated type of service of business handles data, then by receiving unit, receives the target site and invited according to pre-
The current reservation information negated in the target site of feedback.The data trade mould that the application call pre-establishes
Type analyzes the history by analytical unit and handles data and current reservation information, obtain the user handle it is described pending
Waiting time needed for reason business and business deadline.Finally, the waiting time and business are completed via display unit
Time showing gives the user, and the user can complete according to the waiting time and business that the application program is shown, selection is
No confirmation reservation.
Using device provided in an embodiment of the present invention, the application program is by calling the data trade mould pre-established
Type handles data to the history using analytical unit and current reservation information is analyzed, obtains described in the user
Waiting time and business deadline ensure that the timeliness of user's transacting business, improve the work effect of target site
Rate.
The embodiment of the invention also provides a kind of storage medium, the storage medium includes the instruction of storage, wherein in institute
It states the equipment where controlling the storage medium when instruction operation and executes above-mentioned reserving method, comprising:
When user by application program to target site send reserve requests when, determine it is corresponding with the reserve requests to
Transacting business；
To type of service belonging to transacting business described in determining, and obtains history corresponding with the type of service and handle number
According to；
Receive the current reservation information corresponding with the reserve requests of the target site feedback；
The data trade model pre-established is called, current reservation information and the history is analyzed and handles data,
It obtains the user and handles the waiting time and business deadline to transacting business；
The waiting time and business deadline are shown to the user by the application program, to obtain the use
The confirmation message that family is reserved.
Above-mentioned method, it is preferred that type of service belonging to transacting business described in the determination, and obtain and the industry
The corresponding history of service type handles data, comprising:
Obtain the identification information in the reserve requests to transacting business；
According to the identification information, whether the judgement type of service to transacting business belongs to general service；
When the type of service belongs to general service, corresponding with the type of service in the target site go through is obtained
History handles data.
Above-mentioned method, it is preferred that further include:
When the type of service is not belonging to general service, determine that the type of service belongs to fixed service, and obtain institute
State the Workflow messages to transacting business；
According to the Workflow messages, prompts the user to fill in and apply to described to the relevant reservation of transacting business
It is single；
After receiving the reservation request slip that the user successfully submits, successful message is reserved in Xiang Suoshu user feedback.
Above-mentioned method, it is preferred that the establishment process of the data trade model, comprising:
Within the preset period, each service class that business handling is completed that the target site is sent is received
The transaction data of type；
Call the clustering algorithm in preset data mining, search in the target site with each type of service pair
The client answered, and obtain client corresponding with the transaction data in the client and handle data and teller's processing data；
It analyzes the client and handles data and teller's processing data, obtain service class corresponding with the transaction data
Each impact factor of type；
According to the impact factor, the data trade model of structural relation between the Different Effects factor is established.
Above-mentioned method, it is preferred that described to call the data trade model pre-established, analysis is described currently to have reserved letter
Breath and the history handle data, obtain the user and handle the waiting time and business deadline to transacting business,
Include:
Obtain current queueing message corresponding with the type of service in the current reservation information；
The data trade model is called, the current queueing message is analyzed and history handles data, obtain the target
The queuing time of each troop corresponding with the type of service and the user handle the industry to transacting business in site
It is engaged in the deadline；
The previously selected subscription time point of the user is determined, and according to the subscription time point, when selecting the queuing
Between the troop close with the subscription time point, obtain the user handle it is described to the waiting time needed for transacting business.
Above-mentioned method, it is preferred that described that the waiting time and industry are sent to the user by the application program
It is engaged in the deadline, to obtain the confirmation message that the user is reserved, comprising:
When receiving the confirmation reservation message of the user, Xiang Suoshu target site sends the confirmation reservation message,
And the target site is received according to the reservation number of the confirmation reservation message feedback；
It prompts to reserve successful message to the user, and shows that the reservation number and the user handle the business
The relevant Workflow messages of type.
Above-mentioned method, it is preferred that further include:
The prompt information of the feedback of target site described in real-time reception；
When the prompt information prompts the user of current transacting business in advance or lags finishing service, or the row currently reserved
Other users are cancelled or are postponed when handling the business of reservation in troop, team, update the waiting time of the user, and to the use
Feed back the updated waiting time in family.
The embodiment of the invention also provides a kind of electronic equipment, structural schematic diagram is as shown in figure 5, specifically include memory
501 and one perhaps more than one 502 one of them or more than one instruction of instruction 502 be stored in memory 501
In, and be configured to by one or more than one processor 503 execute the one or more instruction 502 carry out with
Lower operation:
When user by application program to target site send reserve requests when, determine it is corresponding with the reserve requests to
Transacting business；
To type of service belonging to transacting business described in determining, and obtains history corresponding with the type of service and handle number
According to；
Receive the current reservation information corresponding with the reserve requests of the target site feedback；
The data trade model pre-established is called, current reservation information and the history is analyzed and handles data,
It obtains the user and handles the waiting time and business deadline to transacting business；
The waiting time and business deadline are shown to the user by the application program, to obtain the use
The confirmation message that family is reserved.
All the embodiments in this specification are described in a progressive manner, same and similar portion between each embodiment
Dividing may refer to each other, and each embodiment focuses on the differences from other embodiments.Especially for system or
For system embodiment, since it is substantially similar to the method embodiment, so describing fairly simple, related place is referring to method
The part of embodiment illustrates.System and system embodiment described above is only schematical, wherein the conduct
The unit of separate part description may or may not be physically separated, component shown as a unit can be or
Person may not be physical unit, it can and it is in one place, or may be distributed over multiple network units.It can root
According to actual need that some or all of the modules therein is selected to achieve the purpose of the solution of this embodiment.Ordinary skill
Personnel can understand and implement without creative efforts.
Professional further appreciates that, unit described in conjunction with the examples disclosed in the embodiments of the present disclosure
And algorithm steps, can be realized with electronic hardware, computer software, or a combination of the two, in order to clearly demonstrate hardware and
The interchangeability of software generally describes each exemplary composition and step according to function in the above description.These
Function is implemented in hardware or software actually, the specific application and design constraint depending on technical solution.Profession
Technical staff can use different methods to achieve the described function each specific application, but this realization is not answered
Think beyond the scope of this invention.
The foregoing description of the disclosed embodiments enables those skilled in the art to implement or use the present invention.
Various modifications to these embodiments will be readily apparent to those skilled in the art, as defined herein
General Principle can be realized in other embodiments without departing from the spirit or scope of the present invention.Therefore, of the invention
It is not intended to be limited to the embodiments shown herein, and is to fit to and the principles and novel features disclosed herein phase one
The widest scope of cause.
Claims (10)
1. a kind of reserving method characterized by comprising
When user sends reserve requests to target site by application program, determination is corresponding with the reserve requests wait handle
Business；
To type of service belonging to transacting business described in determining, and obtains history corresponding with the type of service and handle data；
Receive the current reservation information corresponding with the reserve requests of the target site feedback；
The data trade model pre-established is called, current reservation information and the history is analyzed and handles data, obtain
The user handles the waiting time and business deadline to transacting business；
Show the waiting time and business deadline to the user by the application program, with obtain the user into
The confirmation message of row reservation.
2. the method according to claim 1, wherein to service class belonging to transacting business described in the determination
Type, and obtain history corresponding with the type of service and handle data, comprising:
Obtain the identification information in the reserve requests to transacting business；
According to the identification information, whether the judgement type of service to transacting business belongs to general service；
When the type of service belongs to general service, obtains history corresponding with the type of service in the target site and do
Manage data.
3. according to the method described in claim 2, it is characterized by further comprising:
When the type of service is not belonging to general service, determine that the type of service belongs to fixed service, and obtain it is described to
The Workflow messages of transacting business；
According to the Workflow messages, the user is prompted to fill in described to the relevant reservation request slip of transacting business；
After receiving the reservation request slip that the user successfully submits, successful message is reserved in Xiang Suoshu user feedback.
4. the method according to claim 1, wherein the establishment process of the data trade model, comprising:
Within the preset period, each type of service that business handling is completed that the target site is sent is received
Transaction data；
The clustering algorithm in preset data mining is called, is searched corresponding with each type of service in the target site
Client, and obtain client corresponding with the transaction data in the client and handle data and teller's processing data；
It analyzes the client and handles data and teller's processing data, obtain type of service corresponding with the transaction data
Each impact factor；
According to the impact factor, the data trade model of structural relation between the Different Effects factor is established.
5. the method according to claim 1, wherein described call the data trade model pre-established, analysis
Current reservation information and the history handle data, obtain the user and handle the waiting time to transacting business
And the business deadline, comprising:
Obtain current queueing message corresponding with the type of service in the current reservation information；
The data trade model is called, the current queueing message is analyzed and history handles data, obtain the target site
In each troop corresponding with the type of service queuing time and the user to handle the business to transacting business complete
At the time；
Determine the previously selected subscription time point of the user, and according to the subscription time point, select the queuing time with
The close troop of the subscription time point, obtain the user handle it is described to the waiting time needed for transacting business.
6. the method according to claim 1, wherein described send institute to the user by the application program
Waiting time and business deadline are stated, to obtain the confirmation message that the user is reserved, comprising:
When receiving the confirmation reservation message of the user, Xiang Suoshu target site sends the confirmation reservation message, and connects
The target site is received according to the reservation number of the confirmation reservation message feedback；
It prompts to reserve successful message to the user, and shows that the reservation number and the user handle the type of service
Relevant Workflow messages.
7. the method according to claim 1, wherein further include:
The prompt information of the feedback of target site described in real-time reception；
When the prompt information prompts the user of current transacting business in advance or lags finishing service, or the queuing team currently reserved
When the business of reservation is handled in other users cancellation or postponement in 5, the waiting time of the user is updated, and anti-to the user
Present the updated waiting time.
8. a kind of device for displaying predetermined characterized by comprising
Determination unit is used for the determining and pre- invitation when user sends reserve requests to target site by application program
Ask corresponding to transacting business；
Acquiring unit, it is described to type of service belonging to transacting business for determining, and obtain corresponding with the type of service
History handles data；
Receiving unit, for receiving the current reservation information corresponding with the reserve requests of the target site feedback；
Analytical unit analyzes current reservation information and the history for calling the data trade model pre-established
Data are handled, the user is obtained and handles the waiting time and business deadline to transacting business；
Display unit, for showing the waiting time and business deadline to the user by the application program, with
Obtain the confirmation message that the user is reserved.
9. a kind of storage medium, which is characterized in that the storage medium includes the instruction of storage, wherein run in described instruction
When control the equipment where the storage medium and execute reserving method as described in claim 1~7 any one.
10. a kind of electronic equipment, which is characterized in that including memory and one or more than one instruction, one of them
Perhaps more than one instruction is stored in memory and is configured to be executed by one or more than one processor as right is wanted
Seek reserving method described in 1~7 any one.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910106845.1A CN109740782A (en) | 2019-02-02 | 2019-02-02 | Reserving method and device, storage medium and electronic equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910106845.1A CN109740782A (en) | 2019-02-02 | 2019-02-02 | Reserving method and device, storage medium and electronic equipment |
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| Publication Number | Publication Date |
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| CN109740782A true CN109740782A (en) | 2019-05-10 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201910106845.1A Pending CN109740782A (en) | 2019-02-02 | 2019-02-02 | Reserving method and device, storage medium and electronic equipment |
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| CN113051303A (en) * | 2019-12-27 | 2021-06-29 | 北京国双科技有限公司 | Business data processing method and device, electronic equipment and storage medium |
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Application publication date: 20190510 |