CN109711655A - Double record quality detecting methods, device, equipment and computer readable storage medium - Google Patents
Double record quality detecting methods, device, equipment and computer readable storage medium Download PDFInfo
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- CN109711655A CN109711655A CN201810939068.4A CN201810939068A CN109711655A CN 109711655 A CN109711655 A CN 109711655A CN 201810939068 A CN201810939068 A CN 201810939068A CN 109711655 A CN109711655 A CN 109711655A
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Abstract
The present invention provides a kind of pair of record quality detecting method, device, equipment and computer readable storage medium, this method comprises: it is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request;Obtain the current quality inspection result to quality inspection video;The history quality inspection to this corresponding quality inspection item of quality inspection video is obtained as a result, determining the current double record links for not passing through quality inspection according to the history quality inspection result and the current quality inspection result;According to the current double record links for not passing through quality inspection, sends recording prompt again and arrive client, record the double record links for not passing through quality inspection again with prompt service person.The present invention realizes the intelligent quality inspection of double record videos by technologies such as OCR technique, speech recognition, recognitions of face, can reduce the quality inspection time of business personnel, promote quality inspection efficiency, and the fault-tolerance of quality inspection video can be improved, reduce the total recording time of business personnel.
Description
Technical field
The present invention relates to quality inspection technical field, more particularly to a kind of double record quality detecting methods, device, equipment and computer-readable
Storage medium.
Background technique
For a long time, sale is cheated, misleading behaviors are all the pain spots of insurance industry, is effective protection consumers' rights and interests, is promoted
It is properly settled into dispute, insurance industry, which is proposed insurance sales behavior, can recall management, specifically take to insurance sales process
Live recording, the double record measures recorded a video.
When double record video quality inspections, often there is a problem of that total recording duration is too long, firstly, double record videos are related to quality inspection ring
Save more, video capture time of getting off is not short, secondly, any one link quality inspection does not pass through, requires business personnel's weight
New recorded video, and because fault or other objective/subjective errors cause double record quality inspections obstructed out-of-date, it needs to record again whole
A double record videos further increase the total duration of video record so often there is the case where recorded video is repeated several times.
It is double record video record durations it is too long can increase client intolerant to mood, may cause customer churn, be unfavorable for business
The enthusiasm of member.
Summary of the invention
The main purpose of the present invention is to provide a kind of double record quality detecting methods, it is intended to solve existing double record quality inspections and repeat to record
When processed, the required link for repeating to record is excessive, the too long technical problem of total recording duration.
To achieve the above object, the present invention provides a kind of double record quality detecting methods, which is characterized in that double record quality detecting methods
The following steps are included:
When detecting quality inspection request, it is corresponding to quality inspection video to obtain quality inspection request;
Obtain the current quality inspection result to quality inspection video;
The history quality inspection to this corresponding quality inspection item of quality inspection video is obtained as a result, according to the history quality inspection result
The current double record links for not passing through quality inspection are determined with the current quality inspection result;
According to the current double record links for not passing through quality inspection, sends recording prompt again and arrive client, with prompt service
Member records the double record links for not passing through quality inspection again.
Optionally, the step of current quality inspection result described in the acquisition to quality inspection video includes:
The real-time intelligent quality inspection to quality inspection video is obtained as a result, and being output to artificial quality inspection interface and being shown;
Artificial quality inspection that Quality Inspector inputs at artificial quality inspection interface is received as a result, and according to the real-time intelligent quality inspection result
The current quality inspection result is determined with artificial quality inspection result.
Optionally, the step of current quality inspection result described in the acquisition to quality inspection video includes:
The additional information to quality inspection video is obtained, the mesh for including to quality inspection video is obtained from the additional information
Mark link;
To the quality inspection for carrying out target link to quality inspection video, to obtain described to target link in quality inspection video
Quality inspection result.
Optionally, described to be determined currently with the current quality inspection result not by quality inspection according to the history quality inspection result
The step of double record links includes:
According to the history quality inspection result and current quality inspection as a result, determining the history video in this quality inspection item respectively
With first link to pass through quality inspection in quality inspection video;
The all double record links for obtaining this quality inspection item carry out first link and the double record links of the whole pair
Than to determine the current double record links for not passing through quality inspection.
Optionally, double record quality detecting methods further include:
When there are multiple double record videos in detecting this quality inspection item, the quality inspection result of multiple double record videos is obtained;
The quality inspection result of the multiple double record videos is compared;
The identical double record videos of quality inspection result in the multiple double record videos are obtained, the identical double record views of quality inspection result are saved
A double record video in frequency.
Optionally, include: after described the step of obtaining the current quality inspection result
It waits for passing through in quality inspection video the first link of quality inspection as a result, determining according to the current quality inspection at this and does not pass through
Second link of quality inspection;
By first link, the second link and described to quality inspection video associated storage.
Optionally, it is described by first link, the second link and the step of the video associated storage to quality inspection after
Include:
When detecting sampling observation instruction, it is corresponding wait inspect double record videos by random samples to obtain the sampling observation instruction;
By described wait inspect first link in double record videos, the output display of the second link by random samples.
In addition, to achieve the above object, the present invention also provides a kind of double record quality inspection devices, double record quality inspection device packets
It includes:
Video acquiring module, for it is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request;
Quality testing module, for obtaining the current quality inspection result to quality inspection video;
Contrast module, for obtain the history quality inspection to this corresponding quality inspection item of quality inspection video as a result, according to
The history quality inspection result and the current quality inspection result determine the current double record links for not passing through quality inspection;
Cue module is rerecorded, prompts to arrive for sending to record again according to the current double record links for not passing through quality inspection
Client records the double record links for not passing through quality inspection with prompt service person again.
In addition, to achieve the above object, the present invention also provides a kind of double record quality inspection equipment, double record quality inspection equipment include
Processor, memory and the double record quality inspection procedures that can be executed on the memory and by the processor are stored in, wherein institute
When stating double record quality inspection procedures and being executed by the processor, the step of realizing such as above-mentioned double record quality detecting methods.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium
Double record quality inspection procedures are stored on storage medium, wherein realizing when double record quality inspection procedures are executed by processor as above-mentioned
The step of double record quality detecting methods.
It in the embodiment of the present invention, is requested to determine according to quality inspection to quality inspection video, is obtained described to the current of quality inspection video
Quality inspection as a result, according to this corresponding quality inspection item of quality inspection video history quality inspection result and the current quality inspection result it is true
The double record links for not passing through quality inspection before settled send according to the current double record links for not passing through quality inspection and record prompt again
To client, the double record links for not passing through quality inspection are recorded again with prompt service person, so that a quality inspection item may include
Multiple effectively double record videos need to only record the current double record links for not passing through quality inspection when certain links do not pass through quality inspection again,
The double record links for needing to repeat to record can be reduced, to reduce total recording duration, not only improve the repeated work for reducing Quality Inspector
Amount, and the repeated workload of business personnel is advantageously reduced, be conducive to the enthusiasm for promoting business personnel.
Detailed description of the invention
Fig. 1 is the terminal structure schematic diagram for the terminal hardware running environment that the embodiment of the present invention is related to;
Fig. 2 is the flow diagram of the double record quality detecting method first embodiments of the present invention;
Fig. 3 is not led to currently in the embodiment of the present invention according to the history quality inspection result and the current quality inspection result determination
The refinement flow diagram for the step of crossing double record links of quality inspection;
Fig. 4 is the functional block diagram of the double record quality inspection device first embodiments of the present invention.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The realization terminal of double record quality detecting method embodiments of the invention, i.e., double record quality inspection equipment (i.e. double record matter of terminal herein
Examine equipment), it can be PC, be also possible to the packaged type having a display function such as smart phone, tablet computer, portable computer
Terminal device.
As shown in Figure 1, Fig. 1 is the terminal structure signal for the terminal hardware running environment that the embodiment of the present invention is related to
Figure.
In the embodiment of the present invention, which may include processor 1001 (such as CPU), communication bus 1002, Yong Hujie
Mouth 1003, network interface 1004, memory 1005.Wherein, communication bus 1002 is logical for realizing the connection between these components
Letter;User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard);Network interface
1004 may include optionally standard wireline interface and wireless interface (such as WI-FI interface);Memory 1005 can be high speed
RAM memory is also possible to stable memory (non-volatile memory), such as magnetic disk storage, memory 1005
It optionally can also be the storage device independently of aforementioned processor 1001.
It, can be with it will be understood by those skilled in the art that hardware configuration shown in Fig. 1 and do not constitute a limitation of the invention
Including perhaps combining certain components or different component layouts than illustrating more or fewer components.
With continued reference to Fig. 1, the memory 1005 in Fig. 1 as a kind of computer readable storage medium may include double record matter
Examine program.
In Fig. 1, processor 1001 can call the double record quality inspection procedures stored in memory 1005, realize as following double
The step of recording each embodiment of quality detecting method.
Based on above-mentioned terminal hardware structure, each embodiment of the double record quality detecting methods of the present invention is proposed.
The present invention provides a kind of double record quality detecting methods.In this method embodiment, double record quality inspection equipment receive it is a certain
When the quality inspection request of insurance transaction list or other types transaction list, the quality inspection item of the transaction list, double record quality inspections are created
All double record videos for the transaction list that client uploads are put under the quality inspection item of the transaction list by equipment, in Quality Inspector
When choosing the quality inspection item of the transaction list, all double record videos of the transaction list can be checked, and carry out quality inspection operation.This
This quality inspection item in text refers to double record quality inspections of an insurance transaction list or other types transaction list described above
Item.
In the past when carrying out quality inspection in double record quality inspection equipment, Quality Inspector can only see a double record of the newest upload of client
Video, history uploaded videos do not save, and the quality inspection result of history uploaded videos is also invalid quality inspection as a result, there are resource waves
Take, time waste (upload history video and expend the resources such as time) the problem of.
In the present embodiment, before a quality inspection item does not complete whole quality inspection processes, by history uploaded videos and its matter
Inspection result is saved, and determines whether a list passes through quality inspection according to double record videos of all uploads under a quality inspection item,
It can be achieved: to a quality inspection item, supporting to upload multiple double record videos, and the quality inspection result of multiple double record videos is all effective matter
Inspection is as a result, can make full use of existing resource, avoid the wasting of resources.
It specifically, is the flow diagram of the double record quality detecting method first embodiments of the present invention referring to Fig. 2, Fig. 2.
Double record quality detecting method the following steps are included:
It is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request by step S10;
Quality inspection request is the triggering command of quality inspection operation, and different, quality inspection request is arranged according to the system of double record quality inspection equipment
Source it is different.Quality inspection request can be initiated by business personnel by client, and business personnel is uploading double record videos by client
Afterwards, the quality inspection request of also transmittable corresponding specific one or more double record videos;Quality inspection request can also be by the upper of double record videos
Result triggering is passed, after double record quality inspection equipment receive double record videos of client upload, the system of double record quality inspection equipment is automatic
Generate the quality inspection request for being directed toward this pair record video;Quality inspection request can also be initiated in double record quality inspection equipment by Quality Inspector, quality inspection
Member selectes specific one or more double record videos, input quality inspection request.
In the present embodiment to quality inspection video, the double record videos that can be uploaded for the first time for client in this quality inspection item,
It is also possible to the double record videos recorded again recording prompt again and uploading that client is sent according to double record quality inspection equipment.
Step S20 obtains the current quality inspection result to quality inspection video;
The current quality inspection to quality inspection video is obtained as a result, it is desirable to carry out quality inspection to quality inspection video to described first,
When quality inspection, need to carry out quality inspection to each double record links to record in quality inspection video, for example, whether judging video content
It fakes, whether business personnel's operation is lack of standardization, whether face comparison passes through, be me;Whether words art standardizes.
Optionally, for while guaranteeing quality inspection result accuracy, guarantee quality inspection is high-efficient, manpower of reduction quality inspection at
This, in the present embodiment, first carries out intelligent quality inspection to quality inspection video and exports intelligent quality inspection as a result, so that Quality Inspector is based on to described
The intelligence quality inspection result carries out artificial quality inspection to double record videos;Reception Quality Inspector inputs artificial at artificial quality inspection interface
Quality inspection is as a result, and determine double quality inspection results for recording video according to the intelligent quality inspection result and artificial quality inspection result.It can be
Wait for that quality inspection video carries out intelligent quality inspection after quality inspection video uploads to double record quality inspection equipment, then to this, it can also be in client pair
After quality inspection video carries out intelligent quality inspection, then by intelligent quality inspection result is subsidiary double record quality inspections should should be uploaded to quality inspection video set
It is standby.
Specifically, step S20 includes:
Step S21 obtains the real-time intelligent quality inspection to quality inspection video as a result, and being output to artificial quality inspection interface progress
Display;So that Quality Inspector is being used as reference when quality inspection video carries out artificial quality inspection to described.
Step S22 receives artificial quality inspection that Quality Inspector inputs at artificial quality inspection interface as a result, and according to the real-time intelligent
Quality inspection result and artificial quality inspection result determine the current quality inspection result.
To the real-time intelligent quality inspection of quality inspection video, refer in client recording when quality inspection video, the quality inspection when recording, upper
It passes when quality inspection video, subsidiary be somebody's turn to do of real-time intelligent quality inspection result was uploaded into double record quality inspection equipment to quality inspection video.
It can treat quality inspection video by intelligent quality inspection and carry out preliminary quality inspection, obtain whether double record links lack, voice turns text
Word content (speech recognition technology), face alignment result (recognition of face) etc., as the reference of artificial quality inspection.
Intelligent quality inspection, i.e. machine quality inspection are known by image recognition, Text region (OCR optical character recognition technology), vocal print
Not, recognition of face, speech recognition etc. carry out quality inspection judgement to each link recorded in double record videos, and intelligent quality inspection can be realized certainly
Dynamicization quality inspection, thus the human cost that quality inspection efficiency can be promoted, reduce quality inspection;But it, may because of the defect that intelligent quality inspection is intrinsic
So that intelligent quality inspection result inaccuracy, at this time, it may be necessary to which artificial quality inspection makes a decision the correctness of intelligent quality inspection result, and corrects mistake
As a result, for example, because there are the objective factor that light, accent etc. can not overcome, intelligent quality inspection is possibly can not for intelligent quality inspection accidentally
It accurately identifies to make accurate quality inspection as a result, it is desirable to manual correction;In general, double record rings that intelligent quality inspection successfully passes
Section, does not often need Quality Inspector's review, and double record links of only intelligent quality inspection failure just need Quality Inspector to check finally to judge
Whether the link passes through quality inspection.
Optionally, because a quality inspection item includes multiple videos, the quality inspection result of multiple videos is effective, so, it can
Quality Inspector can be needed to integrate the quality inspection of multiple videos as a result, to reduce the workload of Quality Inspector, reducing and manually integrate quality inspection result
When the error that occurs, after the completion of intelligent quality inspection, when exporting intelligent quality inspection result, in quality inspection operation interface, by each pair of record ring
The title of section, the tabular form of intelligent quality inspection result with tabular form from top to bottom or from left to right show output.Optionally,
Modifiable option is set by the intelligent quality inspection result that described each pair is recorded link, in the change directive for receiving Quality Inspector's input
When, the intelligent quality inspection of each pair of record link is changed as a result, and the result after change is shown as artificial quality inspection based on change directive
As a result.Optionally, option is not only being changed by the link setting of intelligent quality inspection, Quality Inspector can judge after checking video
Whether this is incorrect by the result of intelligent quality inspection, if incorrect, changes quality inspection result.
It, can will be all pairs before completing quality inspection after double record quality inspection equipment receive multiple double record videos of client upload
Video storage is recorded, so that Quality Inspector is when carrying out artificial quality inspection, multiple windows is opened simultaneously and shows multiple double record videos, to multiple
Double record videos carry out quality inspection.
Intelligent quality inspection result can be used as the reference of the artificial quality inspection of Quality Inspector, in intelligent quality inspection result and artificial quality inspection result
When in the presence of conflict, it is subject to artificial quality inspection result.The quality inspection result of double record videos is included in double record videos and does not lead to
Double record links of quality inspection are crossed, to determine the video for needing to record again.
Step S30 obtains the history quality inspection to this corresponding quality inspection item of quality inspection video as a result, according to the history
Quality inspection result and the current quality inspection result determine the current double record links for not passing through quality inspection;
For a quality inspection item, it may be necessary to which client uploads multiple videos, wherein multiple video can simultaneously into
Row quality inspection can also successively carry out quality inspection, and the history quality inspection result in the present embodiment first carries out the matter of double record videos of quality inspection
Examine result.
This quality inspection item may have multiple double record videos for quality inspection, in addition to carrying out/just complete quality inspection
To quality inspection video outside, there are also the history video of quality inspection has been completed, complete the quality inspection to quality inspection video, obtaining to regard to quality inspection
After the quality inspection result of frequency, the quality inspection result (the history quality inspection result i.e. in the present embodiment) of history video is obtained, in conjunction with to quality inspection
The quality inspection result of video and the quality inspection of history video are as a result, the current double record links for not passing through quality inspection can be determined.
Specifically, for convenient for indicating in the accompanying drawings, step 30 is divided for step S301: obtaining described corresponding to quality inspection video
This quality inspection item history quality inspection result;Step S302: according to the history quality inspection result and the current quality inspection result
Determine the current double record links for not passing through quality inspection.
As shown in figure 3, the step S302 includes:
Step S31, according to the history quality inspection result and current quality inspection as a result, determining respectively in this quality inspection item
History video and first link to pass through quality inspection in quality inspection video;
Step S32 obtains all double record links of this quality inspection item, by first link and the double record rings of the whole
Section compares, to determine the current double record links for not passing through quality inspection.
In the present embodiment, the first link is the general designation by double record links of quality inspection.
For example, 13 double record link (particular contents are as follows: video content, face alignment result, words art quality inspection knot are shared
Fruit etc.), client has uploaded two history videos, and 1-5 link is by quality inspection in first video, in second video
6-9 link is by quality inspection, and the current quality inspection result to quality inspection video is 10-12 link by quality inspection, then basis is gone through
History quality inspection result and quality inspection result (i.e. current quality inspection result) to quality inspection video, in conjunction with total double record links (13), really
The double record links for not passing through quality inspection before settled are the 13rd link, it is desirable that client is recorded again and uploads the 13rd link.
Through this embodiment the step of, the quality inspection of all videos of this quality inspection item can be integrated as a result, each link,
As long as quality inspection passes through in any video, so that it may obtain that the link quality inspection passes through as a result, therefore, business personnel need not be every time
The double record videos comprising complete link are uploaded, quality inspection fault-tolerance can be improved, reduce the workload of business personnel and Quality Inspector.
In one embodiment, it is first video of this quality inspection item to quality inspection video, then history quality inspection knot is not present
Therefore fruit directly determines the current double record links for not passing through quality inspection according to the quality inspection result to quality inspection video.
It is described to be determined currently with the current quality inspection result not by double record rings of quality inspection according to the history quality inspection result
Include: after the step of section
Judgement is currently with the presence or absence of the double record links for not passing through quality inspection;
If thening follow the steps S40 there is currently the double record links for not passing through quality inspection;
If this quality inspection item successfully passes quality inspection there is currently no the double record links for not passing through quality inspection, quality inspection is sent
Success prompts to arrive client.
Step S40 sends recording prompt again and arrives client according to the current double record links for not passing through quality inspection, with
Prompt service person records the current double record links for not passing through quality inspection again.
In the present embodiment, records again and prompt for asking business personnel to record current not mentioning by double record links of quality inspection again
Show message.
In the quality inspection operation interface of double record quality inspection equipment, such as below the quality inspection result of all links, it can be set
One sends back to the button recorded again, and after double record quality inspection equipment detect that Quality Inspector clicks the button, acquisition does not pass through quality inspection
Link, send back to client for described record in prompt again is not included in by the link of quality inspection.
Optionally, recording prompt again can also include the countdown recorded again, if in default countdown always
Client is not detected in recorded video, it is necessary to which business personnel records all videos again.
The present embodiment is by the way that it is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request;Obtain institute
State the current quality inspection result to quality inspection video;Obtain the history quality inspection knot to this corresponding quality inspection item of quality inspection video
Fruit determines the current double record links for not passing through quality inspection according to the history quality inspection result and the current quality inspection result;According to institute
State the current double record links for not passing through quality inspection, send and record prompt again to client, recorded again with prompt service person described in
Do not pass through double record links of quality inspection, so that a quality inspection item may include multiple effectively double record videos, does not pass through in certain links
When quality inspection, the current double record links for not passing through quality inspection need to be only recorded again, the double record links for needing to repeat to record can be reduced, to drop
Low total recording duration not only improves the repeated workload for reducing Quality Inspector, and advantageously reduces the repeated workload of business personnel,
Be conducive to be promoted the enthusiasm of business personnel.
Further, in second embodiment of the invention, acquisition described in step S20 is described to the current of quality inspection video
The step of quality inspection result includes:
Step S23, obtains the additional information to quality inspection video, obtains from the additional information described to quality inspection video
The target link for including;
In the present embodiment, supports business personnel to upload the multiple double record videos of a quality inspection item point, i.e., once only upload one
Double record videos of a or multiple links.It is carried out when the recording of quality inspection video in client, client detects that business personnel is selected
After one link or multiple links, then carry out recording operation, wherein one link of settable recording or multiple rings in client
Section clicks control.For example, business personnel does not pass through the 11st of quality inspection the, 12,13 links currently according to recording prompt is selected again,
Click recording again, after the completion of client is recorded according to the operation of business personnel, by business personnel select the 11st, 12, the names of 13 links
Claim to attach in the current video file recorded and completed, uploads to double record quality inspection equipment.
Double record quality inspection equipment can just obtain the additional of this pair record video after the double record videos for receiving client upload
Information obtains the target link that this pair record video includes from the additional information, on quality inspection interface, by the mesh of this pair record video
Mark link is shown under this pair record video, so that Quality Inspector refers in quality inspection.
It after needing to treat the progress quality inspection of quality inspection video, then can also be obtained after double record quality inspection equipment detect quality inspection request
It takes this to wait for the additional information of quality inspection video, this is obtained from the additional information and waits for the target link that quality inspection video includes, this is waited for
The quality inspection of quality inspection video progress target link.
Step S24, to the quality inspection for carrying out target link to quality inspection video, to obtain described to mesh in quality inspection video
Mark the quality inspection result of link.
Specific aim quality inspection is carried out after there is target link in quality inspection video, can clearly treat quality inspection video, for example, to
The target link that quality inspection video includes has recognition of face, words art specification, then when artificial quality inspection/intelligence quality inspection, with regard to quality inspection wherein people
Whether the result and words art specification of face identification.By expressing the target link for including to quality inspection video, it can prompt Quality Inspector should
Quality inspection to progress needed for quality inspection video operates, so that the link that Quality Inspector is included to multiple videos of a quality inspection item has
Clearly understand, is conducive to the quality inspection of Quality Inspector.
To in quality inspection video, have other links other than target link to wait for then in order to save quality inspection resource this
Quality inspection video only carries out the quality inspection of target link, obtains the quality inspection of target link as a result, i.e. described in quality inspection video, described
Whether target link passes through quality inspection.
For example, double record links include 10 links, the sequence that client uploads are as follows: the first video (including 1+2+3 link),
Second video (including 4+5 link), third video (including 6 links), the 4th video (including 7+8 link), the 5th video (include
9+10 link), then whether 1,2,3 links, which pass through quality inspection, is only judged to the first video, 4,5 links are only judged whether to the second video
Pass through quality inspection.
Specific each video includes that how many link and which link can be arranged on the client, is arranged in client
Afterwards, the subsidiary double record videos of setting information are uploaded to double record quality inspection equipment by client.If which link does not pass through quality inspection, double records
Quality inspection equipment will not pass through link and send back to client included in recording prompt again, and business personnel only needs to record again comprising being somebody's turn to do
The video of link is not passed through.
Optionally, double record quality inspection equipment receiving first video rise, begin to carry out quality inspection (intelligent quality inspection and/or
Artificial quality inspection), and by quality inspection result Real-time Feedback to client, so that the video of link below is not being recorded it by business personnel
Before can know the quality inspection for having recorded link as a result, can according to recorded link quality inspection result adjust after recording
Strategy, and estimate the recording time of entire link, wherein quality inspection result includes the unacceptable reason of quality inspection.
Optionally, double record videos that client uploads for the first time should include all double record links.
The upload function when recording of client may be implemented in through this embodiment the step of, i.e. current video is recorded on side,
A recorded video is caught on side, then on the one hand can reduce video uploading speed, on the other hand, is more directed to when recording again
Property.
Further, in the third embodiment of the present invention, double record quality detecting methods further include:
Step S50 when having multiple double record videos in detecting this quality inspection item, obtains the matter of multiple double record videos
Examine result;
Step S51 compares the quality inspection result of the multiple double record videos;
Step S52 obtains the identical double record videos of quality inspection result in the multiple double record videos, it is identical to save quality inspection result
Double record videos in a double record video.
To reduce the data volume that need to be stored, when there are multiple double record videos of this quality inspection item is being detected, alternatively, at this
Archiving stage after the completion of secondary quality inspection item, multiple double record videos of this available quality inspection item, more multiple double records
The quality inspection of video is as a result, specific comparison other are as follows: including link and link whether pass through, if two or more double record videos it
Between, quality inspection result is identical, that is, the link for including is consistent, and the result whether each link passes through is also consistent, then these double record videos are
Video is repeated, some of double record videos can be deleted, only retains one of them double record video.
For example, this quality inspection item includes 5 double record videos, wherein the 3rd video includes 1-3 link, and wherein the
For 3 links by quality inspection, the 4th video also includes 1-3 link, and wherein the 3rd link also by quality inspection, then the 3rd video and
4th video can only retain one of them.
The present embodiment is by obtaining the quality inspection of multiple double record videos of a quality inspection item as a result, by multiple double record videos
Quality inspection result compares;The identical double record videos of quality inspection result in the multiple double record videos are obtained, quality inspection result phase is saved
Archive data volume is effectively reduced while guaranteeing effectively archive in a double record videos in same double record videos.
Further, include: after the step S20 obtains the step of current quality inspection result
Step S60 waits for passing through in quality inspection video the first link of quality inspection at this as a result, determining according to the current quality inspection
The second link of quality inspection is not passed through;
Step S61, by first link, the second link and described to quality inspection video associated storage.
In the present embodiment, the first link is by the general designation of all double record links of quality inspection, and the second link is not pass through matter
The general designation of all double record links of inspection.
Because a quality inspection item is there are multiple double record videos, for complete for one pair is recorded links, each link is logical
The video for crossing quality inspection is dispersion, for convenient for searching, count the quality inspection video of each link and check quality inspection as a result, each is double
It records in video and video associated storage is not recorded by the link of quality inspection and this pair by the link of quality inspection and, avoid because of multiple double records
The presence of video causes Quality Inspector or sampling observation person when needing corresponding pair of record video of quality inspection result, it is necessary to double record videos are opened,
Lead to the raising of time cost, human cost.
Step S60, S61 occurs after quality inspections operation of each double record video, each double record video quality inspection it is complete,
After obtaining quality inspection result, just will should in quality inspection video by the first link of quality inspection and by the second link of quality inspection and
It should be to quality inspection video associated storage.
Further, include: after the step S61
It is corresponding wait inspect double record videos by random samples to obtain the sampling observation instruction when detecting sampling observation instruction by step S62;
Step S63, by described wait inspect first link in double record videos, the output display of the second link by random samples.
In the present embodiment wait inspecting double record videos by random samples, refer in sampling observation process, from multiple quality inspection items by quality inspection
Video being chosen in double record videos, being inspected by random samples.
In previous sampling observation process, sending to double record videos of sampling observation, necessarily all double record links all pass through quality inspection, but
It is, in the present embodiment, by the quality inspection of a quality inspection item the result is that the synthesis of multiple double record video quality inspection results, so, one
A double record links may be to pass through quality inspection in a video in multiple double record videos of a quality inspection item.
From previous embodiment as it can be seen that each double record video, after the completion of quality inspection, by by the first link of quality inspection and
Video is not recorded by the second link of quality inspection and this pair and is associated storage, in order to which apparent specific double record links are in which double record view
Quality inspection is passed through in frequency, in the present embodiment, has determined that the sampling observation instruction is corresponding after inspecting double record videos by random samples, by described wait take out
The first link, the output display of the second link in the double record videos of inspection, guarantee clearly each video corresponding double records when Insurance Regulatory Commission's sampling observation
Link and quality inspection are as a result, make Insurance Regulatory Commission receive this new quality inspection form, so that sampling observation passes through.
In addition, the present invention also provides a kind of double record quality inspection devices.
It is the functional block diagram of the double record quality inspection device first embodiments of the present invention referring to Fig. 4, Fig. 4.
In the present embodiment, double record quality inspection devices include:
Video acquiring module 10, for it is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request;
Quality testing module 20, for obtaining the current quality inspection result to quality inspection video;
Contrast module 30, for obtaining the history quality inspection to this corresponding quality inspection item of quality inspection video as a result, root
The current double record links for not passing through quality inspection are determined according to the history quality inspection result and the current quality inspection result;
Cue module 40 is rerecorded, for sending and recording prompt again according to the current double record links for not passing through quality inspection
To client, the double record links for not passing through quality inspection are recorded again with prompt service person.
Further, double record quality inspection devices include:
Display module, for obtaining the real-time intelligent quality inspection to quality inspection video as a result, and being output to artificial quality inspection circle
Face is shown;
The contrast module 30 is also used to receive the artificial quality inspection that Quality Inspector inputs at artificial quality inspection interface as a result, simultaneously root
The current quality inspection result is determined according to the real-time intelligent quality inspection result and artificial quality inspection result.
Further, double record quality inspection devices include:
Data read module, for obtaining the additional information to quality inspection video, from the additional information described in acquisition
The target link for including to quality inspection video;
The quality testing module 20 is also used to the quality inspection for carrying out target link to quality inspection video, to obtain described
Quality inspection result to target link in quality inspection video.
Further, double record quality inspection devices include:
As a result obtain module, for according to the history quality inspection result and current quality inspection as a result, respectively determine at this
The history video of quality inspection item and first link to pass through quality inspection in quality inspection video;
The contrast module 30 is also used to obtain all double record links of this quality inspection item, will first link and
The double record links of the whole compare, to determine the current double record links for not passing through quality inspection.
Further, double record quality inspection devices include:
The result obtains module, and when for there is multiple double record videos in detecting this quality inspection item, it is more to obtain this
The quality inspection result of a double record videos;
The contrast module 30 is also used to compare the quality inspection result of the multiple double record videos;It obtains described more
The identical double record videos of quality inspection result in a double record videos save a double record view in the identical double record videos of quality inspection result
Frequently.
Further, double record quality inspection devices include:
The result obtains module, for waiting for passing through in quality inspection video at this as a result, determining according to the current quality inspection
First link of quality inspection and the second link for not passing through quality inspection;
Memory module, for will first link, the second link with it is described to quality inspection video associated storage.
Further, double record quality inspection devices include:
Output module, it is corresponding wait inspect double record videos by random samples for when detecting sampling observation instruction, obtaining the sampling observation instruction;
By described wait inspect first link in double record videos, the output display of the second link by random samples.
In addition, the present invention also provides a kind of computer readable storage mediums.
Double record quality inspection procedures are stored on computer readable storage medium of the present invention, wherein double record quality inspection procedures are located
When managing device execution, realize such as the step of above-mentioned double record quality detecting methods.
Wherein, double record quality inspection procedures, which are performed realized method, can refer to each reality of double record quality detecting methods of the invention
Example is applied, details are not described herein again.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and
And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do
There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device executes the present invention respectively
Method described in a embodiment.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of double record quality detecting methods, which is characterized in that double record quality detecting methods the following steps are included:
When detecting quality inspection request, it is corresponding to quality inspection video to obtain quality inspection request;
Obtain the current quality inspection result to quality inspection video;
The history quality inspection to this corresponding quality inspection item of quality inspection video is obtained as a result, according to the history quality inspection result and institute
It states current quality inspection result and determines the current double record links for not passing through quality inspection;
According to the current double record links for not passing through quality inspection, sends recording prompt again and arrive client, with prompt service person's weight
It is new to record the double record links for not passing through quality inspection.
2. record quality detecting methods as described in claim 1 double, which is characterized in that the current of quality inspection video described in the acquisition
The step of quality inspection result includes:
The real-time intelligent quality inspection to quality inspection video is obtained as a result, and being output to artificial quality inspection interface and being shown;
Artificial quality inspection that Quality Inspector inputs at artificial quality inspection interface is received as a result, and according to the real-time intelligent quality inspection result and people
Working medium inspection result determines the current quality inspection result.
3. double record quality detecting methods as claimed in claim 1 or 2, which is characterized in that working as to quality inspection video described in the acquisition
The step of preceding quality inspection result includes:
The additional information to quality inspection video is obtained, the target ring for including to quality inspection video is obtained from the additional information
Section;
To the quality inspection for carrying out target link to quality inspection video, to obtain in the quality inspection to target link in quality inspection video
As a result.
4. double record quality detecting methods as claimed in claim 1 or 2, which is characterized in that described according to the history quality inspection result and institute
State current quality inspection result determination does not currently include: by the step of double record links of quality inspection
According to the history quality inspection result and current quality inspection as a result, determining history video and the institute in this quality inspection item respectively
State the first link to pass through quality inspection in quality inspection video;
The all double record links for obtaining this quality inspection item, first link and the double record links of the whole are compared,
To determine the current double record links for not passing through quality inspection.
5. double record quality detecting methods as claimed in claim 1 or 2, which is characterized in that double record quality detecting methods further include:
When there are multiple double record videos in detecting this quality inspection item, the quality inspection result of multiple double record videos is obtained;
The quality inspection result of the multiple double record videos is compared;
The identical double record videos of quality inspection result in the multiple double record videos are obtained, are saved in the identical double record videos of quality inspection result
A double record video.
6. double record quality detecting methods as claimed in claim 1 or 2, which is characterized in that described to obtain the current quality inspection result
The step of after include:
It waits for passing through in quality inspection video the first link of quality inspection as a result, determining according to the current quality inspection at this and does not pass through quality inspection
The second link;
By first link, the second link and described to quality inspection video associated storage.
7. record quality detecting methods as claimed in claim 6 double, which is characterized in that it is described will first link, the second link and
Include: after the step of video associated storage to quality inspection
When detecting sampling observation instruction, it is corresponding wait inspect double record videos by random samples to obtain the sampling observation instruction;
By described wait inspect first link in double record videos, the output display of the second link by random samples.
8. a kind of double record quality inspection devices, which is characterized in that recording quality inspection devices for described pair includes:
Video acquiring module, for it is corresponding to quality inspection video to obtain quality inspection request when detecting quality inspection request;
Quality testing module, for obtaining the current quality inspection result to quality inspection video;
Contrast module, for obtaining the history quality inspection to this corresponding quality inspection item of quality inspection video as a result, going through according to this
History quality inspection result and the current quality inspection result determine the current double record links for not passing through quality inspection;
Cue module is rerecorded, prompts to arrive client for sending to record again according to the current double record links for not passing through quality inspection
The double record links for not passing through quality inspection are recorded at end with prompt service person again.
9. a kind of double record quality inspection equipment, which is characterized in that double record quality inspection equipment include processor, memory and storage
On the memory and the double record quality inspection procedures that can be executed by the processor, wherein double record quality inspection procedures are by the place
When managing device and executing, the step of realizing double record quality detecting methods as described in any one of claims 1 to 7.
10. a kind of computer readable storage medium, which is characterized in that be stored with double record matter on the computer readable storage medium
Program is examined, wherein realizing double as described in any one of claims 1 to 7 when double record quality inspection procedures are executed by processor
The step of recording quality detecting method.
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