CN108335724B - Automatic generation system for customer service management, laboratory process, quality control and report - Google Patents
Automatic generation system for customer service management, laboratory process, quality control and report Download PDFInfo
- Publication number
- CN108335724B CN108335724B CN201810123568.0A CN201810123568A CN108335724B CN 108335724 B CN108335724 B CN 108335724B CN 201810123568 A CN201810123568 A CN 201810123568A CN 108335724 B CN108335724 B CN 108335724B
- Authority
- CN
- China
- Prior art keywords
- detection
- module
- sample
- report
- quality control
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Images
Landscapes
- Automatic Analysis And Handling Materials Therefor (AREA)
Abstract
The invention discloses a customer service management, laboratory process, quality control and report automatic generation system, which relates to the technical field of experimental management and comprises a customer service management module, a laboratory process management module, an experimental quality control module and a report automatic generation module. The invention adopts a popular B/S structure, effectively solves the functions of information butt joint of a third-party medical examination laboratory and a hospital, automatic distribution of quality inspection of each detection flow and real-time generation of a sample detection report; and related relations among all modules are reasonably set, so that effective control on customer service management and experiment processes can be completely realized.
Description
The technical field is as follows:
the invention relates to the technical field of experimental management, in particular to an automatic generation system for customer service management, laboratory processes, quality control and reports.
Background art:
laboratory process management software in the existing market is generally based on the traditional laboratory process management process, adopts the traditional C/S structure, and cannot meet the requirements of a third-party medical inspection laboratory on routine detection, flow control of detection and analysis links of special detection, automatic distribution of detection among all links and total quality control of all links in terms of functions, and further cannot meet the requirements of automatically generating a detection report according to ddPCR, a chip platform and a second-generation sequencing result. In addition, the prior art has obvious defects in the aspect of multi-platform operation, along with the popularization and diversification of APP terminals, multi-platform operation is more and more important, and the advantages of a B/S structure are more and more obvious.
The invention content is as follows:
the technical problem to be solved by the invention is to provide an automatic generation system for customer service management, laboratory processes, quality control and report, wherein a B/S structure is adopted to establish the system, and system modules and the correlation modes among the modules are reasonably set, so that the functions of information butt joint of a third-party medical examination laboratory and a hospital, automatic distribution of quality inspection of each detection process and real-time generation of a sample detection report are effectively realized, and the system can be compatible with a relevant platform including a mobile APP terminal and an effective quality management system.
The technical problem to be solved by the invention is realized by adopting the following technical scheme:
the system comprises a customer service management module, a laboratory process management module, an experiment quality control module and an automatic report generation module.
The customer service management module comprises a sample information input module, a bar code project list generation module, a sample confirmation and audit module, a sample detection project input module, a report export module, a client query module, a doctor query module and a health management module;
the laboratory process management module comprises a received sample confirmation module, a task distribution module, a project detection module, an original record table generation module, a sample management module, a handover management module and a sample audit result recording module, wherein the received sample confirmation module, the task distribution module, the project detection module, the original record table generation module, the sample management module, the handover management module and the sample audit result recording module are sequentially associated;
the experimental quality control module is associated with the quality detection instrument of each sample detection item, and is used for receiving the quality detection result of each detection item and judging whether each quality detection result meets the requirement; the experimental quality control module is also associated with the report automation generation module and controls the starting of the report automation generation module;
the report automatic generation module is started only when the experiment quality control module judges that the quality detection result of each detection item meets the requirement, and generates a sample detection report according to the order information and the detection result of each detection item.
The application method of the customer service management, laboratory process, quality control and report automatic generation system comprises the following steps:
s1, when a sample detection application order occurs, the file management staff records the order information into the order information management module at the terminal and generates a bar code number and a detection project sheet, and the health management staff receives the sample with the bar code;
s2 the staff of the health management department confirms that the sample information and the order information are correct after receiving the sample, receives and confirms and inputs the detailed information of the sample information in the sample receiving confirmation module through the PC terminal, and submits the detection application through the detection application submitting module;
s3, after the detection application is submitted, the laboratory sample manager receives the detection application and the sample cross-connect bill, checks the corresponding sample, and checks whether the sample meets the detection requirement;
s4 when the sample obtained in step S3 meets the detection requirement, the task dispatching module automatically judges the detection path according to the sample information and the detection items recorded on the order, and then automatically dispatches the task;
s5, when laboratory testing personnel receive the testing task and enter the item testing, the system automatically generates a matched original recording list, including the bar code sample number on the generating list;
s6, when the sample pretreatment is finished in the step S5 project detection, laboratory detection personnel register in the sample management system, and the sample pretreatment result and the temporary storage position are obtained;
s7 after the sample is preprocessed in the step S6, laboratory detection personnel confirm that the subsequent detection tasks are received, and simultaneously prompt the temporary storage position of the sample by the system;
s8, after each detection item is finished, laboratory detection personnel need to perform quality detection, quality detection results are recorded in an experiment quality control module, the experiment quality control module automatically judges whether the quality detection results meet requirements, and only when the quality detection results of all the detection items meet preset requirements, a report automatic generation module is started;
and S9, after all the detection items are finished and meet the quality requirement, the report automatic generation module generates a sample report according to the order information and the detection item results.
The terminal comprises one or more of a fixed terminal and a mobile terminal.
And the experimental quality control module is used for performing quality control on the conventional detection and special flow detection items.
The invention has the beneficial effects that:
(1) the invention adopts a popular B/S structure, effectively solves the functions of information butt joint of a third-party medical examination laboratory and a hospital, automatic distribution of quality inspection of each detection flow and real-time generation of a sample detection report;
(2) the system of the invention can be compatible with relevant platforms including the mobile APP terminal;
(3) the relevant relations among all the modules are reasonably set, and the effective control on customer service management and experimental processes can be completely realized.
Description of the drawings:
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is a schematic diagram of the implementation of the process of the present invention;
the specific implementation mode is as follows:
in order to make the technical means, the original characteristics, the achieved purposes and the effects of the invention easy to understand, the invention is further explained by combining the specific embodiments and the drawings.
As shown in fig. 1, the system for customer service management, laboratory process, quality control and report automation generation includes a customer service management module, a laboratory process management module, an experimental quality control module and a report automation generation module.
The customer service management module comprises a sample information input module, a bar code project list generation module, a sample confirmation and audit module, a sample detection project input module, a report export module, a client query module, a doctor query module and a health management module;
the laboratory process management module comprises a received sample confirmation module, a task distribution module, a project detection module, an original record table generation module, a sample management module, a handover management module and a sample audit result recording module, wherein the received sample confirmation module, the task distribution module, the project detection module, the original record table generation module, the sample management module, the handover management module and the sample audit result recording module are sequentially associated;
the experimental quality control module is associated with the quality detection instrument of each sample detection item, and is used for receiving the quality detection result of each detection item and judging whether each quality detection result meets the requirement; the experimental quality control module is also associated with the report automation generation module and controls the starting of the report automation generation module;
the report automatic generation module is started only when the experiment quality control module judges that the quality detection result of each detection item meets the requirement, and generates a sample detection report according to the order information and the detection result of each detection item.
As shown in fig. 2, the application method of the customer service management, laboratory process, quality control and report automation generation system includes the following steps:
s1, when a sample detection application order occurs, the file management staff records the order information into the order information management module at the PC terminal and generates a bar code number and a detection project sheet, and the health management staff receives the sample with the bar code;
s2 the staff of the health management department confirms that the sample information and the order information are correct after receiving the sample, receives and confirms and inputs the detailed information of the sample information in the sample receiving confirmation module through the PC terminal, and submits the detection application through the detection application submitting module;
s3, after the detection application is submitted, the laboratory sample manager receives the detection application and the sample cross-connect bill, checks the corresponding sample, and checks whether the sample meets the detection requirement;
s4 when the sample obtained in step S3 meets the detection requirement, the task dispatching module automatically judges the detection path according to the sample information and the detection items recorded on the order, and then automatically dispatches the task;
s5, when laboratory testing personnel receive the testing task and enter the item testing, the system automatically generates a matched original recording list, including the bar code sample number on the generating list;
s6, when the sample pretreatment is finished in the step S5 project detection, laboratory detection personnel register in the sample management system, and the sample pretreatment result and the temporary storage position are obtained;
s7 after the sample is preprocessed in the step S6, laboratory detection personnel confirm that the subsequent detection tasks are received, and simultaneously prompt the temporary storage position of the sample by the system;
s8, after each detection item is finished, laboratory detection personnel need to perform quality detection, quality detection results are recorded in an experiment quality control module, the experiment quality control module automatically judges whether the quality detection results meet requirements, and only when the quality detection results of all the detection items meet preset requirements, a report automatic generation module is started;
and S9, after all the detection items are finished and meet the quality requirement, the report automatic generation module generates a sample report according to the order information and the detection item results.
And the experimental quality control module is used for performing quality control on the conventional detection and special flow detection items.
The foregoing shows and describes the general principles and broad features of the present invention and advantages thereof. It will be understood by those skilled in the art that the present invention is not limited to the embodiments described above, which are described in the specification and illustrated only to illustrate the principle of the present invention, but that various changes and modifications may be made therein without departing from the spirit and scope of the present invention, which fall within the scope of the invention as claimed. The scope of the invention is defined by the appended claims and equivalents thereof.
Claims (4)
1. Customer service management, laboratory process, quality control and report automated generation system, its characterized in that: the system comprises a customer service management module, a laboratory process management module, an experiment quality control module and a report automatic generation module;
the customer service management module comprises a sample information input module, a bar code project list generation module, a sample confirmation and audit module, a sample detection project input module, a report export module, a client query module, a doctor query module and a health management module;
the laboratory process management module comprises a received sample confirmation module, a task distribution module, a project detection module, an original record table generation module, a sample management module, a handover management module and a sample audit result recording module, wherein the received sample confirmation module, the task distribution module, the project detection module, the original record table generation module, the sample management module, the handover management module and the sample audit result recording module are sequentially associated;
the experimental quality control module is associated with the quality detection instrument of each sample detection item, and is used for receiving the quality detection result of each detection item and judging whether each quality detection result meets the requirement; the experimental quality control module is also associated with the report automation generation module and controls the starting of the report automation generation module;
the report automatic generation module is started only when the experiment quality control module judges that the quality detection result of each detection item meets the requirement, and generates a sample detection report according to the order information and the detection result of each detection item.
2. The method of application of a customer service management, laboratory flow, quality control and report automation generation system as claimed in claim 1, characterized by the steps of:
s1, when a sample detection application order occurs, the file management staff records the order information into the order information management module at the terminal and generates a bar code number and a detection project sheet, and the health management staff receives the sample with the bar code;
s2 the staff of the health management department confirms that the sample information and the order information are correct after receiving the sample, receives and confirms and inputs the detailed information of the sample information in the sample receiving confirmation module through the PC terminal, and submits the detection application through the detection application submitting module;
s3, after the detection application is submitted, the laboratory sample manager receives the detection application and the sample cross-connect bill, checks the corresponding sample, and checks whether the sample meets the detection requirement;
s4 when the sample obtained in step S3 meets the detection requirement, the task dispatching module automatically judges the detection path according to the sample information and the detection items recorded on the order, and then automatically dispatches the task;
s5, when laboratory testing personnel receive the testing task and enter the item testing, the system automatically generates a matched original recording list, including the bar code sample number on the generating list;
s6, when the sample pretreatment is finished in the step S5 project detection, laboratory detection personnel register in the sample management system, and the sample pretreatment result and the temporary storage position are obtained;
s7 after the sample is preprocessed in the step S6, laboratory detection personnel confirm that the subsequent detection tasks are received, and simultaneously prompt the temporary storage position of the sample by the system;
s8, after each detection item is finished, laboratory detection personnel need to perform quality detection, quality detection results are recorded in an experiment quality control module, the experiment quality control module automatically judges whether the quality detection results meet requirements, and only when the quality detection results of all the detection items meet preset requirements, a report automatic generation module is started;
and S9, after all the detection items are finished and meet the quality requirement, the report automatic generation module generates a sample report according to the order information and the detection item results.
3. The method of application of a customer service management, laboratory process, quality control and report automation generation system according to claim 2, characterized in that: the terminal comprises one or more of a fixed terminal and a mobile terminal.
4. The method of application of a customer service management, laboratory process, quality control and report automation generation system according to claim 2, characterized in that: and the experimental quality control module is used for performing quality control on the conventional detection and special flow detection items.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810123568.0A CN108335724B (en) | 2018-02-07 | 2018-02-07 | Automatic generation system for customer service management, laboratory process, quality control and report |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810123568.0A CN108335724B (en) | 2018-02-07 | 2018-02-07 | Automatic generation system for customer service management, laboratory process, quality control and report |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN108335724A CN108335724A (en) | 2018-07-27 |
| CN108335724B true CN108335724B (en) | 2022-02-11 |
Family
ID=62927148
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810123568.0A Active CN108335724B (en) | 2018-02-07 | 2018-02-07 | Automatic generation system for customer service management, laboratory process, quality control and report |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN108335724B (en) |
Families Citing this family (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111444692A (en) * | 2020-04-17 | 2020-07-24 | 江苏康达检测技术股份有限公司 | Intelligent environment experiment comprehensive control method, system, computer and storage medium |
| CN114694809B (en) * | 2020-12-31 | 2023-03-17 | 科美诊断技术股份有限公司 | Test task obtaining method and device, electronic equipment and storage medium |
| CN113345568A (en) * | 2021-06-25 | 2021-09-03 | 新疆维吾尔自治区人民医院 | Digital medical examination laboratory information management system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103003700A (en) * | 2010-07-30 | 2013-03-27 | 希森美康株式会社 | Management system for specimen treatment devices, specimen treatment device, management device, and management method |
| CN104899697A (en) * | 2015-06-16 | 2015-09-09 | 广州燃石医学检验所有限公司 | Laboratory flow quality control management and report automatic system and method |
| CN105809601A (en) * | 2016-04-06 | 2016-07-27 | 吴剑杨 | Sample management system for medical laboratory |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105956832A (en) * | 2016-06-01 | 2016-09-21 | 深圳市恒普生物科技有限公司 | Laboratory information system |
| CN107220885A (en) * | 2017-06-20 | 2017-09-29 | 明码（上海）生物科技有限公司 | A kind of genetic test Product Reporting System and method |
-
2018
- 2018-02-07 CN CN201810123568.0A patent/CN108335724B/en active Active
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103003700A (en) * | 2010-07-30 | 2013-03-27 | 希森美康株式会社 | Management system for specimen treatment devices, specimen treatment device, management device, and management method |
| CN104899697A (en) * | 2015-06-16 | 2015-09-09 | 广州燃石医学检验所有限公司 | Laboratory flow quality control management and report automatic system and method |
| CN105809601A (en) * | 2016-04-06 | 2016-07-27 | 吴剑杨 | Sample management system for medical laboratory |
Also Published As
| Publication number | Publication date |
|---|---|
| CN108335724A (en) | 2018-07-27 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN108335724B (en) | Automatic generation system for customer service management, laboratory process, quality control and report | |
| CN104899697B (en) | A kind of procedure of laboratory Management of quality control and report automated system and method | |
| CN102411540B (en) | Automatic management system of workflow-based common software testing process | |
| CN111626709A (en) | Aerospace fastener product detection management system and method | |
| CN109711655A (en) | Double record quality detecting methods, device, equipment and computer readable storage medium | |
| CN112488652A (en) | Work order auditing method, system, terminal and storage medium | |
| CN107193730A (en) | A kind of interface test method of automation | |
| CN109542780A (en) | Test method, test equipment and the storage medium of natural language processing application | |
| CN115438984A (en) | AI-based big data processing method and server | |
| CN103700020A (en) | Real-time monitoring method for checkout procedure and application thereof | |
| TWI780580B (en) | Image reinspection method, computer device, and storage medium | |
| CN110188856A (en) | A kind of automatic generation method and system of environmental quality monitoring sample tags | |
| CN113743732A (en) | Intelligent quality detection method, system, computer and readable storage medium | |
| CN116567149A (en) | Telephone traffic service detection system, method, equipment and storage medium | |
| CN110491459A (en) | A kind of two-way LIS method and system | |
| CN110531718A (en) | The method for inspecting and cruising inspection system of equipment in a kind of petrochemical industry production line | |
| CN112487669A (en) | System and method for verifying control logic design of nuclear power plant | |
| CN104361516A (en) | Internet alignment and transaction method and internet alignment and transaction platform for scientific research and development and test service | |
| EP0946921B1 (en) | Method and system for quality management in therapeutic processes | |
| CN116797841A (en) | House source picture auditing and model training automation method based on deep learning | |
| CN106201885A (en) | Processor automatic test approach and device are captured in Face datection comparison | |
| TWM652772U (en) | Integrated laboratory information management system that improves operational efficiency and strengthens information security | |
| CN116364312A (en) | Intelligent medical management system based on neural network | |
| CN116228474A (en) | Construction platform and method for real-time communication record performance verification sample | |
| CN115689438A (en) | Examination and approval process for ex-warehouse and in-warehouse information of strain reagent |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |