CN109155749B - 用于将消息与会话相关联的方法和系统 - Google Patents

用于将消息与会话相关联的方法和系统 Download PDF

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CN109155749B
CN109155749B CN201780029486.3A CN201780029486A CN109155749B CN 109155749 B CN109155749 B CN 109155749B CN 201780029486 A CN201780029486 A CN 201780029486A CN 109155749 B CN109155749 B CN 109155749B
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message
server
http post
call message
user
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CN109155749A (zh
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A·萨加尔
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Oracle International Corp
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Oracle International Corp
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/205Parsing
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/30Semantic analysis
    • G06F40/35Discourse or dialogue representation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046Interoperability with other network applications or services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/216Handling conversation history, e.g. grouping of messages in sessions or threads
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • H04L67/1001Protocols in which an application is distributed across nodes in the network for accessing one among a plurality of replicated servers

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Theoretical Computer Science (AREA)
  • Computational Linguistics (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Artificial Intelligence (AREA)
  • General Health & Medical Sciences (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Information Transfer Between Computers (AREA)
  • Machine Translation (AREA)
CN201780029486.3A 2016-06-21 2017-03-17 用于将消息与会话相关联的方法和系统 Active CN109155749B (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201662353005P 2016-06-21 2016-06-21
US62/353,005 2016-06-21
PCT/US2017/022900 WO2017222615A1 (en) 2016-06-21 2017-03-17 Internet cloud-hosted natural language interactive messaging system sessionizer

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CN109155749A CN109155749A (zh) 2019-01-04
CN109155749B true CN109155749B (zh) 2021-11-19

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US (1) US10498674B2 (enExample)
EP (1) EP3472978B1 (enExample)
JP (1) JP7068195B2 (enExample)
CN (1) CN109155749B (enExample)
WO (1) WO2017222615A1 (enExample)

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CN113535910B (zh) * 2020-05-12 2024-01-09 腾讯科技(深圳)有限公司 一种虚拟用户的响应方法以及相关装置
KR102833648B1 (ko) * 2020-09-16 2025-07-14 라인플러스 주식회사 키워드 답변봇을 이용하여 대화방 운영을 관리하는 방법 및 시스템
CN112698930B (zh) * 2020-12-31 2023-11-07 中国农业银行股份有限公司 一种获取服务器标识的方法、装置、设备及介质
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JP2019530033A (ja) 2019-10-17
JP7068195B2 (ja) 2022-05-16
EP3472978B1 (en) 2021-12-15
CN109155749A (zh) 2019-01-04
US20170366480A1 (en) 2017-12-21
WO2017222615A1 (en) 2017-12-28
US10498674B2 (en) 2019-12-03
EP3472978A1 (en) 2019-04-24

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