CN108830508A - A kind of dispatching method and device based on price curve - Google Patents
A kind of dispatching method and device based on price curve Download PDFInfo
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Abstract
The present invention provides a kind of dispatching method and device based on price curve, including：The order information of user is obtained first, and the order information includes：Can make house calls time and address of service；Then the information of searching work time and at least one schedulable staff of the time match that can make house calls；The geographical location that each schedulable staff is currently located is obtained according to the schedulable worker information；Finally dispatching the schedulable staff nearest apart from the address of service goes to the address of service to provide service for the user, the working time for solving service engineer cannot effectively utilize, the technical issues of causing the waste significantly of human resources has reached the technical effect for improving the service engineer effective time.
Description
Technical field
The present invention relates to service dispatch technical fields, more particularly, to a kind of dispatching method based on price curve.
Background technique
Currently, some enterprises are in management system implementation process, in order to save cost improve the efficiency of management can be some non-
The department of core or outsourcing give corresponding specialized company for the outsourcing service company of profession, and traditional mode is outer Bao Zheng
Department arranges correlation engineering teacher to make house calls after receiving user's order within the period of customer requirement, without servicing work when order
Cheng Shi is in idle state, and the effective time of service engineer cannot effectively utilize, and causes human resources significantly
Waste.
Summary of the invention
In view of this, the purpose of the present invention is to provide a kind of dispatching method and device based on price curve, to alleviate
The technical issues of working time of service engineer cannot effectively utilize, cause the waste significantly of human resources.
In a first aspect, being applied to server, packet the embodiment of the invention provides a kind of dispatching method based on price curve
It includes：
The order information of user is obtained, the order information includes：Can make house calls time and address of service；
The information of searching work time and at least one schedulable staff of the time match that can make house calls；
The geographical location that each schedulable staff is currently located is obtained according to the schedulable worker information；
Dispatching the schedulable staff nearest apart from the address of service and going to the address of service is that the user mentions
For service.
With reference to first aspect, the embodiment of the invention provides the first possible embodiments of first aspect, wherein
Before the order information for receiving user, the method also includes：
Receive making house calls the time for user configuration；
According to time and the preset price curve create-rule generation price curve of making house calls；
The price curve is shown, in order to which user sentences according to the difference time corresponding different price curves that can make house calls
It is disconnected whether to place an order；
The instruction if confirmation for receiving user's input places an order, receives the address of service of user's input；
According to time and the address of service generation order information of making house calls.
With reference to first aspect, the embodiment of the invention provides second of possible embodiments of first aspect, wherein root
The geographical location that each schedulable staff is currently located is obtained according to the schedulable worker information, including：
Geographical location is sent to the handheld terminal of the corresponding schedulable staff of the schedulable worker information to obtain
Take request；
Receive and record the geographical location information that each handheld terminal returns.
With reference to first aspect, the embodiment of the invention provides the third possible embodiments of first aspect, wherein really
The nearest schedulable staff in address of service described in set a distance, including：
What the actual geographic position coordinates and each schedulable staff for obtaining the address of service were currently located
The actual geographic position coordinates in geographical location；
The reality of the address of service and each schedulable staff is calculated according to the actual geographic position coordinates
Border distance；
Determine that the smallest schedulable staff of the actual range is schedulable staff.
With reference to first aspect, the embodiment of the invention provides the 4th kind of possible embodiments of first aspect, wherein institute
Stating the scheduling schedulable staff nearest apart from the address of service goes to the address of service to provide service for the user,
Including：
The order information is sent to the handheld terminal of the schedulable staff nearest apart from the address of service, with
Make the schedulable staff nearest apart from the address of service that the address of service user be gone to provide service.
With reference to first aspect, the embodiment of the invention provides the 5th kind of possible embodiments of first aspect, wherein root
According to make house calls time and the preset price curve create-rule generation price curve, including：
At least one continuous response period is determined according to the time of making house calls；
According to the preset time-based discount letter comprising the corresponding relationship between continuous response period and time-based discount information
Table is ceased, time-based discount information corresponding with each continuous response period is obtained；
The benchmark time is determined according to all response time sections and the time-based discount information；
According to the preset prices comprising the corresponding relationship between multiple benchmark periods and minimum chargeable time
Adopted table obtains minimum chargeable time corresponding with the benchmark period where the benchmark time；
Price curve is generated by the corresponding relationship between preset minimum chargeable time and paying price.
With reference to first aspect, the embodiment of the invention provides the 6th kind of possible embodiments of first aspect, wherein institute
It states and price curve is generated according to default fees policy, including：
It is raw by corresponding paying price of minimum calculating time when service time being less than or equal to the minimum calculating time
At price curve；
When service time being greater than the minimum calculating time,
It searches price and defines table, obtain the maximum minimum calculating time for being less than the service time；
Time coefficient is determined according to the maximum minimum calculating time；
Price curve is generated according to the time coefficient and corresponding paying price of the minimum calculating time.
Second aspect, the embodiment of the present invention also provide a kind of dispatching device based on price curve, including：
First obtains module, and for obtaining the order information of user, the order information includes：Can make house calls the time and
Address of service；
Searching module, at least one schedulable staff for searching work time and the time match that can make house calls
Information；
Second obtains module, current for obtaining each schedulable staff according to the schedulable worker information
The geographical location at place；
Scheduler module, the schedulable staff for dispatching nearest apart from the address of service go to the address of service
Service is provided for the user.
A kind of electronic equipment, including memory, processor are stored with and can be run on the processor in the memory
Computer program, the processor realizes above-mentioned first aspect described in any item methods when executing the computer program
Step.
A kind of computer-readable medium for the non-volatile program code that can be performed with processor, wherein described program
Code makes the processor execute described any the method for first aspect.
The embodiment of the present invention brings following beneficial effect：The embodiment of the present invention is a kind of based on price curve by providing
Dispatching method and device, including：The order information of user is obtained first, and the order information includes：Can make house calls the time and
Address of service；Then the information of searching work time and at least one schedulable staff of the time match that can make house calls；
The geographical location that each schedulable staff is currently located is obtained according to the schedulable worker information；Finally dispatch away from
The schedulable staff nearest from the address of service goes to the address of service to provide service for the user, has reached and has mentioned
The technical effect of high service engineer effective time.
Other features and advantages of the present invention will illustrate in the following description, also, partly become from specification
It obtains it is clear that understand through the implementation of the invention.The objectives and other advantages of the invention are in specification, claims
And specifically noted structure is achieved and obtained in attached drawing.
To enable the above objects, features and advantages of the present invention to be clearer and more comprehensible, preferred embodiment is cited below particularly, and cooperate
Appended attached drawing, is described in detail below.
Detailed description of the invention
It, below will be to specific in order to illustrate more clearly of the specific embodiment of the invention or technical solution in the prior art
Embodiment or attached drawing needed to be used in the description of the prior art be briefly described, it should be apparent that, it is described below
Attached drawing is some embodiments of the present invention, for those of ordinary skill in the art, before not making the creative labor
It puts, is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of dispatching method flow chart based on price curve provided in an embodiment of the present invention；
Fig. 2 is another flow chart provided in an embodiment of the present invention；
Fig. 3 is another flow chart provided in an embodiment of the present invention；
Fig. 4 is another flow chart provided in an embodiment of the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with attached drawing to the present invention
Technical solution be clearly and completely described, it is clear that described embodiments are some of the embodiments of the present invention, rather than
Whole embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not making creative work premise
Under every other embodiment obtained, shall fall within the protection scope of the present invention.
Currently, some enterprises are in management system implementation process, in order to save cost improve the efficiency of management can be some non-
The department of core or outsourcing give corresponding specialized company for the outsourcing service company of profession, and traditional mode is outer Bao Zheng
Department arranges correlation engineering teacher to make house calls after receiving user's order within the period of customer requirement, without servicing work when order
Cheng Shi is in idle state, and the effective time of service engineer cannot effectively utilize, and causes human resources significantly
Waste is based on this, and a kind of dispatching method based on price curve provided in an embodiment of the present invention can be by receiving user
After order, the information of schedulable staff is searched, the schedulable staff nearest apart from the address of service is dispatched and goes to
The address of service provides service for the user, improves the effective time of service engineer.
For convenient for understanding the present embodiment, first to a kind of based on price curve disclosed in the embodiment of the present invention
Dispatching method describes in detail, as shown in Figure 1, the method is applied to server, may comprise steps of：
Step S1, obtains the order information of user, and the order information includes：Can make house calls time and address of service；
In embodiments of the present invention, the time of making house calls can refer to that the service engineer of user configuration can visit
The time of professional service is carried out, the time that can make house calls refers to one or more continuous time under normal circumstances
Section, the time of making house calls of user setting are actually to keep for response time of outsourcing company, outsourcing company it is described can
The time interior arrangement scheduling related service engineer that makes house calls makes house calls for client.
In embodiments of the present invention, service is gone before can referring to the requirement service engineer of user configuration in the address of service
Geographical location.The order information of user is sent to related service engineer by outsourcing company, and service engineer can be according to order
It goes to service before address of service in information.Illustratively, the order information can also include the contact method of user, in order to
The service engineer address of service that user specifies of rushing to smoothly accessible within the time of making house calls provides work
Make.
Step S2, the letter of searching work time and at least one schedulable staff of the time match that can make house calls
Breath；
It in embodiments of the present invention, can also include failure-description in user's order, in order to which outsourcing company is receiving
After user's order, the fault message that can be described according to user determines the correlation engineering that can solve the failure of order information description
Teacher obtains the working condition of correlation engineering teacher, which correlation engineering teacher checks has can be in the period of visiting of user configuration
Service is provided.
Step S3 obtains the geography that each schedulable staff is currently located according to the schedulable worker information
Position；
In embodiments of the present invention, the geographical location information for obtaining related schedulable personnel can refer to that acquisition is related schedulable
The actual address location information of personnel.Illustratively, the server can be carried to the schedulable staff of the correlation
Handheld terminal, which is sent, obtains Geoposition Request, and the schedulable staff of correlation asks receiving the acquisition geographical location
After asking, real-time geographical locations information is returned to server by the handheld terminal；Illustratively, the handheld terminal can refer to
Mobile phone.
Step S4, it is described for dispatching the schedulable staff nearest apart from the address of service and going to the address of service
User provides service.
In embodiments of the present invention, on the one hand in order to provide professional service faster for user, on the other hand also for subtracting
Few service engineer hurrying back and forth the time on the way, improves the effective time of service engineer, can dispatch and order apart from user
It goes to service before the nearest service engineer in the address of service being arranged in list.
In another embodiment of the present invention, as shown in Fig. 2, before receiving the order information of user, the method
It can also include the following steps：
Step S11 receives making house calls the time for user configuration；
In embodiments of the present invention, user can by the website of Sign-On services company, according to the actual needs of oneself, if
Set the time for allowing service engineer to make house calls.Illustratively, it if the problem of user encounters relatively is worried, can choose on immediately
Door service is made house calls in 1 hour, if problem be not it is especially worried, also can choose setting more wide period allows clothes
Business engineer makes house calls, and has obtained lower service price, reduces expenditure, illustratively, engineer three can be set in user
It visits within it or visits in one week.
Step S12, according to time and the preset price curve create-rule generation price curve of making house calls；
In embodiments of the present invention, in order to allow user more to get information about pricing information, in order to preferably according to certainly
Valence can be generated after user configuration makes house calls well the time in oneself actual conditions selection most suitable service of paying price
Lattice curve simultaneously shows that illustratively, the price curve can be using the active service time as abscissa, and paying price is vertical sits
Mark, can be with real-time display current location corresponding time and receipts when mouse is moved to certain of the price curve by user
Take price.Step S13 shows the price curve, in order to which user can make house calls time corresponding different price according to difference
Lattice curve judges whether to place an order；
In embodiments of the present invention, when user configuration it is different visit the time when, the price curve that generates and show
Difference, the working time for needing engineer's active service that user can estimate according to oneself, when checking that setting difference can visit
Between when, the difference of paying price under the same active service time passes through the corresponding different charges of comparison different time of visiting
To select most suitable make house calls.
Step S14, the instruction if confirmation for receiving user's input places an order, receives the address of service of user's input；
In embodiments of the present invention, user is after step 11 and step S12, if user determines to place an order, illustratively,
Lower single operation can be carried out in the website of service company, and input the address of service for receiving to make house calls.
Step S15, according to time and the address of service generation order information of making house calls.
In embodiments of the present invention, the order information may include make house calls time and the clothes of visiting of user setting
Business address.Illustratively, the order information can also be arranged needs to make house calls the failure title of solution including user user
Illustrate with failure, is ready before arranging related service staff to make house calls in order to service company, illustratively, service
Personnel can also prejudge the tool for solving the failure in user's order information and may needing to use according to the professional experiences of oneself, mention
Before do good tool preparation.
In another embodiment of the present invention, in order to determine the schedulable staff nearest apart from the address of service,
As shown in figure 3, the method can also include the following steps：
Step S111, the actual geographic position coordinates and each schedulable staff for obtaining the address of service are worked as
The actual geographic position coordinates in the geographical location at preceding place；
In order to calculate the distance between schedulable service engineer and described address of service, need to obtain schedulable clothes
The actual geographic position coordinates of the address of service of user's input in engineer and the order information of being engaged in.Illustratively, it can use base
It is obtained practically in map application of GIS GIS-Geographic Information System, such as Google Maps, Amap and Baidu map etc. to realize
With managing the mesh of position coordinates.
Step S112 calculates the address of service and each schedulable work according to the actual geographic position coordinates
The actual range of personnel；
After obtaining actual geographic position coordinates, the address of service and schedulable work people can be calculated by coordinate
The actual range of member.Schedulable staff i.e. above-mentioned service engineer.
Step S113 determines that the smallest schedulable staff of the actual range is schedulable staff.
In embodiments of the present invention, under normal circumstances, service engineer is that client services in different places, locating
Geographical location is different, and the actual range of the address of service apart from user setting is also different.In all schedulable service engineers
In, it can choose the smallest engineer of actual range and visit as customer service.
In another embodiment of the present invention, before the scheduling schedulable staff nearest apart from the address of service
Service is provided for the user toward the address of service, may include：
The order information is sent to the handheld terminal of the schedulable staff nearest apart from the address of service, with
Make the schedulable staff nearest apart from the address of service that the address of service user be gone to provide service.
In embodiments of the present invention, illustratively, order information can be sent to by way of sending SMS
It can visit and the staff of service is provided, in order to which staff understands order information and customer demand in time, the coordination time is mentioned
Before work well arrangement, preferably provide service for user.
In another embodiment of the present invention, as shown in figure 4, according to time and the preset price song of making house calls
Line create-rule generates price curve, may comprise steps of：
Step S1111 determines at least one continuous response period according to the time of making house calls；
In embodiments of the present invention, the time of making house calls of user configuration refers to that service engineer can make house calls
Time, service engineer can reach the address of service configured in order information within the time of visiting.Service
After engineer reaches address of service, start that service is provided and is extremely serviced to terminate to be the active service time.
In embodiments of the present invention, the time of making house calls configured in user's order information can be a certain of some day
Period also can choose continuous several days certain time periods, be also possible to certain periods on discontinuous certain dates, show
Example property, user can choose the 08 of this Wednesday:00 to 17:00, then the period that its corresponding service engineer can respond is 9
Hour；User also can choose Mon-Fri, and daily 08:00 to 17:00, then its corresponding service engineer can respond
Period is 45 hours；User also can choose the 08 of Monday:00 to 17:00, the 10 of Wednesday:00 to 17:00 and Friday 08:
00 to 12:00, then the period that its corresponding service engineer can respond is 20 hours.
Step S1112, according to the preset corresponding relationship comprising between continuous response period and time-based discount information
Time-based discount information table obtains time-based discount information corresponding with each continuous response period；
In embodiments of the present invention, in order to which the time of making house calls for realizing user configuration is broader, service engineer can
The time of response is bigger, the lower purpose of charging, and different discounts can be arranged the response time for different, according to response when
Between and the corresponding relationship of discount pre-establish time-based discount information table, receive user's order and according in order information can
It makes house calls after the time determines the response time, by searching for the enjoyable time-based discount of the available user of time-based discount information table
Information.Illustratively, can be set the response time be 30 minutes when, time-based discount 50%, the response time be 60 minutes when, when
Between discount be 60%.Herein, time-based discount refers to the discount information of the time setting of making house calls for user configuration, it
Influence whether the size of fiducial time, time-based discount is with price rebate difference, and the response time is shorter, and time-based discount is bigger, finally
It is smaller to influence the benchmark time, charges higher.
Step S1113 determines the benchmark time according to all response time sections and the time-based discount information；
In embodiments of the present invention, the product that fiducial time is equal to the corresponding time-based discount of each response time section adds
With.Illustratively, the time of making house calls of user configuration is " the 09 of tomorrow morning:00 to 10:00 and day after tomorrow morning
09:00 to 11:00, then its corresponding response time section is respectively 60 minutes and 120 minutes, according to preset time discount information
Table, illustratively, the time-based discount being correspondingly arranged for 60 minutes is 60% and the time-based discount that is correspondingly arranged for 120 minutes is 80%,
Then the calculating process of benchmark time is：
Benchmark time=60 × 60%+120 × 80%=132；
Illustratively, the time of making house calls of user configuration is the 9 of Monday:00 to 18:00 point, Tuesday 9:00 arrives
18:The 10 of 00 point and Wednesday:00 to 18:00 point, it is assumed that the response time is more than that 360 minutes corresponding time-based discount are
100%, then its corresponding benchmark time calculating process be；
Benchmark time=540 × 100%+540 × 100%+480 × 100%=1560.
Step S1114, according to the preset corresponding pass comprising between multiple benchmark periods and minimum chargeable time
The price of system defines table, obtains minimum chargeable time corresponding with the benchmark period where the benchmark time；
In embodiments of the present invention, while setting time discount information, can also be arranged when formulating charging standard
City coefficient, the city coefficient can refer to, and different paying price coefficients, referred to as city coefficient are arranged for different cities.Institute
The setting for stating city coefficient can refer to the economic level and the level of consumption of different cities, be set in conjunction with actual conditions.Show
Example property, the city coefficient in a line city can be set to be greater than 1, and the city coefficient of tier 2 cities can be set to 0.9, three
The city coefficient in line city can be set to 0.8 etc., be not particularly limited here.
In embodiments of the present invention, why by the corresponding minimum chargeable time of benchmark time by stages setting, it is
Because during active service it is possible that after user places an order, address of service that service engineer is configured according to order
It visits offer service, the road travel time is 3 hours, and reaches and actually solve user's difficulty behind address of service and provide clothes for user
The active service time of business only has 0.5 hour, at this point, as system charged by the active service time it is just unreasonable, therefore be arranged
Minimum chargeable time, in minimum chargeable time, no matter whether the real time that service engineer is made house calls is less than minimum meter
Time-consuming, the charge of this service will charge by minimum timing time.Illustratively, visiting according to user configuration
It is 180 minutes that service time, which obtains minimum chargeable time, and during active service, the engineer's half an hour made house calls is with regard to complete
At this task, then needing to calculate by 180 minutes in last charge.
Step S1115 generates price curve by the corresponding relationship between preset minimum chargeable time and paying price.
In embodiments of the present invention, in minimum chargeable time, price is consistent, can be by beyond after minimum chargeable time
It charges according to default charging standard.Illustratively, charging standard can be set after a time out, this charging standard can combine
Service company is action and the work difficulty of customer service to formulate, here with no restrictions；It illustratively, can also be super
Time-out function is set when minimum chargeable time out, and the time-out function, which can be set to return the result, is greater than 0 less than 1 for one
Coefficient reaches maximum value 1 at the appointed time, illustratively, can be set to reach maximum value 1 in 15 minutes.Pass through setting
Time-out function, can effectively alleviate can be potentially encountered such as in reality service：Minimum chargeable time is 2 hours, services work
When the active service time of Cheng Shi is 08 minutes 2 hours, presetting minimum charging rate in two hours is 500 yuan, time-out one hour
Within charge be 600, paying price is 800/ hour within two hours, and the active service time of service engineer only surpasses here
Minimum chargeable time 8 minutes out, if user inevitably can by charging beyond charge within one hour for 600 yuan of charge criterion
Complain, user satisfaction is caused to reduce.If just paying price can be made not rise up by the way that time-out function is arranged quickly, and
It is to slowly rise to next charge gradient on the basis of charge before this, greatly improve the satisfaction of user.
In another embodiment of the present invention, a kind of dispatching device based on price curve is also provided, including：
First obtains module, and for obtaining the order information of user, the order information includes：Can make house calls the time and
Address of service；
Searching module, at least one schedulable staff for searching work time and the time match that can make house calls
Information；
Second obtains module, current for obtaining each schedulable staff according to the schedulable worker information
The geographical location at place；
Scheduler module, the schedulable staff for dispatching nearest apart from the address of service go to the address of service
Service is provided for the user.
The technical effect and preceding method embodiment phase of device provided by the embodiment of the present invention, realization principle and generation
Together, to briefly describe, Installation practice part does not refer to place, can refer to corresponding contents in preceding method embodiment.
In another embodiment of the present invention, also offer a kind of electronic equipment, including memory, processor, the storage
The computer program that can be run on the processor is stored in device, the processor is realized when executing the computer program
The step of above-mentioned first aspect described in any item methods.
In another embodiment of the present invention, a kind of non-volatile program code that can be performed with processor is also provided
Computer-readable medium, said program code make the processor execute described any the method for first aspect.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description
It with the specific work process of device, can refer to corresponding processes in the foregoing method embodiment, details are not described herein.
In addition, in the description of the embodiment of the present invention unless specifically defined or limited otherwise, term " installation ", " phase
Even ", " connection " shall be understood in a broad sense, for example, it may be being fixedly connected, may be a detachable connection, or be integrally connected；It can
To be mechanical connection, it is also possible to be electrically connected；It can be directly connected, can also can be indirectly connected through an intermediary
Connection inside two elements.For the ordinary skill in the art, above-mentioned term can be understood at this with concrete condition
Concrete meaning in invention.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes：USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic or disk.
In the description of the present invention, it should be noted that term " center ", "upper", "lower", "left", "right", "vertical",
The orientation or positional relationship of the instructions such as "horizontal", "inner", "outside" be based on the orientation or positional relationship shown in the drawings, merely to
Convenient for description the present invention and simplify description, rather than the device or element of indication or suggestion meaning must have a particular orientation,
It is constructed and operated in a specific orientation, therefore is not considered as limiting the invention.In addition, term " first ", " second ",
" third " is used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance.
Finally it should be noted that：Embodiment described above, only a specific embodiment of the invention, to illustrate the present invention
Technical solution, rather than its limitations, scope of protection of the present invention is not limited thereto, although with reference to the foregoing embodiments to this hair
It is bright to be described in detail, those skilled in the art should understand that：Anyone skilled in the art
In the technical scope disclosed by the present invention, it can still modify to technical solution documented by previous embodiment or can be light
It is readily conceivable that variation or equivalent replacement of some of the technical features；And these modifications, variation or replacement, do not make
The essence of corresponding technical solution is detached from the spirit and scope of technical solution of the embodiment of the present invention, should all cover in protection of the invention
Within the scope of.Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (10)
1. a kind of dispatching method based on price curve, which is characterized in that it is applied to server, including：
The order information of user is obtained, the order information includes：Can make house calls time and address of service；
The information of searching work time and at least one schedulable staff of the time match that can make house calls；
The geographical location that each schedulable staff is currently located is obtained according to the schedulable worker information；
Dispatching the schedulable staff nearest apart from the address of service goes to the address of service to provide clothes for the user
Business.
2. dispatching method according to claim 1, which is characterized in that described before receiving the order information of user
Method further includes：
Receive making house calls the time for user configuration；
According to time and the preset price curve create-rule generation price curve of making house calls；
The price curve is shown, in order to which user is according to the difference time corresponding different price curves judgements that can make house calls
It is no to place an order；
The instruction if confirmation for receiving user's input places an order, receives the address of service of user's input；
According to time and the address of service generation order information of making house calls.
3. dispatching method according to claim 1, which is characterized in that obtained according to the schedulable worker information every
The geographical location that a schedulable staff is currently located, including：
Geographical location is sent to the handheld terminal of the corresponding schedulable staff of the schedulable worker information obtain ask
It asks；
Receive and record the geographical location information that each handheld terminal returns.
4. dispatching method according to claim 3, which is characterized in that determine apart from nearest schedulable in the address of service
Staff, including：
The geography that the actual geographic position coordinates and each schedulable staff for obtaining the address of service are currently located
The actual geographic position coordinates of position；
According to the actual geographic position coordinates calculate the address of service and each schedulable staff it is practical away from
From；
Determine that the smallest schedulable staff of the actual range is schedulable staff.
5. dispatching method according to claim 1, which is characterized in that the scheduling apart from the address of service it is nearest can
Schedule workers go to the address of service to provide service for the user, including：
The order information is sent to the handheld terminal of the schedulable staff nearest apart from the address of service, so that away from
The schedulable staff nearest from the address of service goes to the address of service to provide service for the user.
6. dispatching method according to claim 1, which is characterized in that according to time and the preset valence of making house calls
Lattice curve create-rule generates price curve, including：
At least one continuous response period is determined according to the time of making house calls；
According to the time-based discount information table of the preset corresponding relationship comprising between continuous response period and time-based discount information,
Obtain time-based discount information corresponding with each continuous response period；
The benchmark time is determined according to all response time sections and the time-based discount information；
Table is defined according to the preset price comprising the corresponding relationship between multiple benchmark periods and minimum chargeable time,
Obtain minimum chargeable time corresponding with the benchmark period where the benchmark time；
Price curve is generated by the corresponding relationship between preset minimum chargeable time and paying price.
7. dispatching method according to claim 6, which is characterized in that the basis presets fees policy and generates price song
Line, including：
When service time being less than or equal to the minimum calculating time, valence is generated by corresponding paying price of minimum calculating time
Lattice curve；
When service time being greater than the minimum calculating time,
It searches price and defines table, obtain the maximum minimum calculating time for being less than the service time；
Time coefficient is determined according to the maximum minimum calculating time；
Price curve is generated according to the time coefficient and corresponding paying price of the minimum calculating time.
8. a kind of dispatching device based on price curve, which is characterized in that including：
First obtains module, and for obtaining the order information of user, the order information includes：Can make house calls time and service
Address；
Searching module, the letter for searching work time and at least one schedulable staff of the time match that can make house calls
Breath；
Second obtains module, is currently located for obtaining each schedulable staff according to the schedulable worker information
Geographical location；
Scheduler module, the schedulable staff for dispatching nearest apart from the address of service go to the address of service for institute
It states user and service is provided.
9. a kind of electronic equipment, including memory, processor, be stored in the memory to run on the processor
Computer program, which is characterized in that the processor realizes that the claims 1 to 8 are any when executing the computer program
The step of method described in item.
10. a kind of computer-readable medium for the non-volatile program code that can be performed with processor, which is characterized in that described
Program code makes the processor execute described any the method for claim 1-4.
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Cited By (1)
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| CN110633957A (en) * | 2019-09-09 | 2019-12-31 | 上海特力洁环境科技股份有限公司 | Employee management method, device and storage medium |
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| CN106920016A (en) * | 2015-12-24 | 2017-07-04 | 罗伯特·博世有限公司 | Service dispatch system and method |
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| US20090143077A1 (en) * | 2006-02-03 | 2009-06-04 | Shahryar Jamshidi | System and Method for Brokering Mobile Service Providers |
| CN106920016A (en) * | 2015-12-24 | 2017-07-04 | 罗伯特·博世有限公司 | Service dispatch system and method |
| CN105787659A (en) * | 2016-02-24 | 2016-07-20 | 上海和鹰机电科技股份有限公司 | Intelligent scheduling method |
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