CN108830508B - Scheduling method and device based on price curve - Google Patents
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Abstract
The invention provides a scheduling method and a device based on a price curve, comprising the following steps: firstly, obtaining order information of a user, wherein the order information comprises: the service time and the service address can be accessed; then searching the information of at least one schedulable worker with the working time matched with the door-to-door service time; acquiring the current geographical position of each dispatchable worker according to the dispatchable worker information; and finally, scheduling a schedulable worker nearest to the service address to go to the service address to provide service for the user, so that the technical problem that the working time of a service engineer cannot be effectively utilized to cause great waste of human resources is solved, and the technical effect of improving the effective working time of the service engineer is achieved.
Description
Technical Field
The invention relates to the technical field of service scheduling, in particular to a scheduling method based on a price curve.
Background
At present, in the implementation process of a management system of some enterprises, in order to save cost and improve management efficiency, some non-core departments or businesses are outsourced to corresponding professional companies, and for professional outsourced service companies, the conventional mode is that after the outsourced companies receive user orders, relevant engineers are arranged to serve at home in a time period required by customers, and when no orders exist, the service engineers are in an idle state, so that the effective working time of the service engineers cannot be effectively utilized, and the great waste of human resources is caused.
Disclosure of Invention
In view of the above, an object of the present invention is to provide a scheduling method and apparatus based on a price curve, so as to alleviate the technical problem that the working time of a service engineer is not effectively utilized, which results in great waste of human resources.
In a first aspect, an embodiment of the present invention provides a scheduling method based on a price curve, which is applied to a server, and includes:
obtaining order information of a user, wherein the order information comprises: the service time and the service address can be accessed;
searching information of at least one schedulable worker with the working time matched with the door-to-door service time;
acquiring the current geographical position of each dispatchable worker according to the dispatchable worker information;
and dispatching the dispatchable staff closest to the service address to provide service for the user.
With reference to the first aspect, an embodiment of the present invention provides a first possible implementation manner of the first aspect, where before receiving order information of a user, the method further includes:
receiving the accessible service time configured by the user;
generating a price curve according to the door-to-door service time and a preset price curve generation rule;
displaying the price curve so that a user can conveniently judge whether to place an order according to different price curves corresponding to different on-door service time;
if a confirmation ordering instruction input by the user is received, receiving a service address input by the user;
and generating order information according to the accessible service time and the service address.
With reference to the first aspect, an embodiment of the present invention provides a second possible implementation manner of the first aspect, where obtaining a current geographic location of each dispatchable worker according to the information of the dispatchable workers includes:
sending a geographical position acquisition request to a handheld terminal of the dispatchable worker corresponding to the dispatchable worker information;
and receiving and recording the geographical position information returned by each handheld terminal.
With reference to the first aspect, an embodiment of the present invention provides a third possible implementation manner of the first aspect, where determining a schedulable staff member closest to the service address includes:
acquiring the actual geographic position coordinates of the service address and the actual geographic position coordinates of the current geographic position of each dispatchable worker;
calculating the actual distance between the service address and each schedulable worker according to the actual geographic position coordinates;
and determining the dispatchable worker with the minimum actual distance as a dispatchable worker.
With reference to the first aspect, an embodiment of the present invention provides a fourth possible implementation manner of the first aspect, where the scheduling staff closest to the service address to go to the service address to provide service for the user includes:
and sending the order information to a handheld terminal of the schedulable staff closest to the service address so that the schedulable staff closest to the service address can go to the service address to provide service for the user.
With reference to the first aspect, an embodiment of the present invention provides a fifth possible implementation manner of the first aspect, where generating a price curve according to the reachable service time and a preset price curve generation rule includes:
determining at least one continuous response time period according to the door-to-door service time;
acquiring time discount information corresponding to each continuous response time period according to a preset time discount information table containing the corresponding relation between the continuous response time period and the time discount information;
determining reference calculation time according to all the response time periods and the time discount information;
acquiring the minimum charging time corresponding to the reference calculation time section in which the reference calculation time is located according to a preset price definition table containing the corresponding relation between a plurality of reference calculation time sections and the minimum charging time;
and generating a price curve according to the corresponding relation between the preset minimum charging time and the charging price.
With reference to the first aspect, an embodiment of the present invention provides a sixth possible implementation manner of the first aspect, where the generating a price curve according to a preset charging rule includes:
when the service time is less than or equal to the minimum calculation time, generating a price curve according to the charge price corresponding to the minimum calculation time;
when the service time is greater than the minimum computation time,
searching a price definition table, and acquiring the maximum minimum calculation time which is less than the service time;
determining a time coefficient according to the maximum minimum calculation time;
and generating a price curve according to the time coefficient and the charging price corresponding to the minimum calculation time.
In a second aspect, an embodiment of the present invention further provides a scheduling apparatus based on a price curve, including:
the first obtaining module is used for obtaining order information of a user, wherein the order information comprises: the service time and the service address can be accessed;
the searching module is used for searching the information of at least one schedulable worker with the working time matched with the door-to-door service time;
the second acquisition module is used for acquiring the current geographic position of each dispatchable worker according to the dispatchable worker information;
and the scheduling module is used for scheduling the schedulable staff closest to the service address to go to the service address to provide service for the user.
An electronic device comprising a memory, a processor, a computer program being stored in the memory and being executable on the processor, the processor implementing the steps of the method according to any of the first aspect when executing the computer program.
A computer readable medium having non-volatile program code executable by a processor, wherein the program code causes the processor to perform the method of any of the first aspects.
The embodiment of the invention has the following beneficial effects: the embodiment of the invention provides a scheduling method and a device based on a price curve, comprising the following steps: firstly, obtaining order information of a user, wherein the order information comprises: the service time and the service address can be accessed; then searching the information of at least one schedulable worker with the working time matched with the door-to-door service time; acquiring the current geographical position of each dispatchable worker according to the dispatchable worker information; and finally, dispatching the dispatchable worker closest to the service address to provide service for the user, thereby achieving the technical effect of improving the effective working time of a service engineer.
Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention. The objectives and other advantages of the invention will be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
In order to make the aforementioned and other objects, features and advantages of the present invention comprehensible, preferred embodiments accompanied with figures are described in detail below.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and other drawings can be obtained by those skilled in the art without creative efforts.
Fig. 1 is a flowchart of a scheduling method based on a price curve according to an embodiment of the present invention;
FIG. 2 is another flow chart provided by an embodiment of the present invention;
FIG. 3 is a further flowchart provided by an embodiment of the present invention;
fig. 4 is another flowchart provided in accordance with an embodiment of the present invention.
Detailed Description
To make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is apparent that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
At present, in the implementation process of a management system, in order to save cost and improve management efficiency, some enterprises can outsource some non-core departments or services to corresponding professional companies, and for professional outsourcing service companies, the traditional way is that after receiving a user order, the outsourcing companies arrange relevant engineers to serve at home in a time period required by a client, on the basis that the service engineer is in an idle state when no order is provided, the effective working time of the service engineer can not be effectively utilized, and the great waste of human resources is caused, the scheduling method based on the price curve provided by the embodiment of the invention, the information of dispatchable workers can be searched after the user order is received, and dispatchable workers closest to the service address can be dispatched to the service address to provide service for the user, so that the effective working time of a service engineer is prolonged.
To facilitate understanding of the embodiment, first, a scheduling method based on a price curve disclosed in the embodiment of the present invention is described in detail, and as shown in fig. 1, the method applied to a server may include the following steps:
step S1, obtaining order information of the user, where the order information includes: the service time and the service address can be accessed;
in the embodiment of the present invention, the gateable service time may refer to a time that a service engineer configured by a user can perform professional service, and generally, the gateable service time refers to one or more continuous time periods, where the gateable service time set by the user is actually a response time reserved for an outsourcing company, and the outsourcing company schedules a relevant service engineer to service a customer gatelessly in the gateable service time.
In an embodiment of the present invention, the service address may refer to a geographical location configured by a user and requiring a service engineer to go to service. The outsourcing company sends the order information of the user to a relevant service engineer, and the service engineer can go forward for service according to the service address in the order information. For example, the order information may further include a contact information of the user, so that the service engineer can easily and freely catch up to the service address provision work specified by the user during the accessible service time.
Step S2, searching at least one piece of schedulable staff information with the working time matched with the door-to-door service time;
in the embodiment of the present invention, the user order may further include a fault description, so that after the outsourcing company receives the user order, the relevant engineers who can solve the fault described by the order information may be determined according to the fault information described by the user, the working states of the relevant engineers are obtained, and which relevant engineers can provide services in the gateable time period configured by the user is checked.
Step S3, acquiring the current geographical position of each dispatchable worker according to the dispatchable worker information;
in the embodiment of the present invention, obtaining the geographic location information of the related dispatchable personnel may refer to obtaining the actual address location information of the related dispatchable personnel. For example, the server may send a request for obtaining a geographical location to a handheld terminal carried by the relevant dispatchable worker, and the relevant dispatchable worker returns real-time geographical location information to the server through the handheld terminal after receiving the request for obtaining the geographical location; illustratively, the handheld terminal may be a mobile phone.
And step S4, dispatching the dispatchable staff closest to the service address to provide service for the user.
In the embodiment of the present invention, in order to provide professional services to the user more quickly, and in order to reduce the running time of the service engineer on the road and increase the effective working time of the service engineer, the service engineer closest to the service address set in the user order may be scheduled to go for service.
In another embodiment of the present invention, as shown in fig. 2, before receiving the order information of the user, the method may further include the following steps:
step S11, receiving the accessible service time configured by the user;
in the embodiment of the invention, the user can set the time for the service engineer to visit the service according to the actual requirement of the user by logging in the website of the service company. For example, if the user is in a critical position, the user may select the immediately right away service or the service within 1 hour, and if the problem is not in a particularly critical position, the user may also select a wider time period for the service engineer to go to the service, so that the service engineer may obtain a lower service price and reduce the expenditure.
Step S12, generating a price curve according to the door-to-door service time and a preset price curve generation rule;
in the embodiment of the invention, in order to enable a user to know price information more intuitively and to select a service with the most appropriate charging price better according to the actual situation of the user, a price curve can be generated and displayed after the user configures the visiting service time. Step S13, displaying the price curve, so that the user can judge whether to place an order according to different price curves corresponding to different accessible service time;
in the embodiment of the invention, when the user configures different accessible time, the generated and displayed price curves are different, the user can check the different charged prices at the same actual service time when setting different accessible time according to the estimated working time needing the actual service of an engineer, and the user can select the most suitable accessible service by comparing different charges corresponding to different accessible time.
Step S14, if receiving the order command of confirmation input by the user, receiving the service address input by the user;
in the embodiment of the present invention, after the user goes through step 11 and step S12, if the user decides to place an order, for example, the user may perform an order placement operation on a website of a service company and input a service address for accepting a portal service.
And step S15, generating order information according to the accessible service time and the service address.
In the embodiment of the present invention, the order information may include a gateable service time and a gateable service address set by the user. Illustratively, the order information may further include a fault name and a fault description that the user needs to solve the home service, so that the service company can prepare before arranging the home service for the relevant service staff, and illustratively, the service staff may also pre-judge a tool that may be needed to solve the fault in the order information of the user according to his own professional experience, so as to prepare the tool in advance.
In another embodiment of the present invention, in order to determine the dispatchable worker closest to the service address, as shown in fig. 3, the method may further comprise the steps of:
step S111, acquiring the actual geographic position coordinates of the service address and the actual geographic position coordinates of the current geographic position of each dispatchable worker;
in order to calculate the distance between the dispatchable service engineer and the service address, the actual geographical location coordinates of the dispatchable service engineer and the user-entered service address in the order information need to be obtained. For example, a map application based on a GIS geographic information system, such as google map, high-grade map, and Baidu map, may be utilized to achieve the goal of obtaining actual geographic location coordinates.
Step S112, calculating the actual distance between the service address and each dispatchable worker according to the actual geographic position coordinates;
after the actual geographical position coordinates are obtained, the actual distance between the service address and the dispatchable staff can be calculated through the coordinates. The staff member may be scheduled, i.e. the aforementioned service engineer.
And step S113, determining the dispatchable worker with the minimum actual distance as a dispatchable worker.
In the embodiment of the present invention, in general, service engineers service customers at different locations, and the geographic locations of the customers are different, and the actual distances from the service addresses set by the users are also different. Of all schedulable service engineers, the engineer with the smallest actual distance can be selected to attend to the customer.
In another embodiment of the present invention, the dispatching the dispatchable staff closest to the service address to provide service for the user may include:
and sending the order information to a handheld terminal of the schedulable staff closest to the service address so that the schedulable staff closest to the service address can go to the service address to provide service for the user.
In the embodiment of the invention, the order information can be sent to the staff who can provide service at home illustratively by sending the short message of the mobile phone, so that the staff can know the order information and the customer requirement in time, the coordination time can make the work arrangement in advance, and the service can be provided for the user better.
In another embodiment of the present invention, as shown in fig. 4, the generating a price curve according to the gateable service time and a preset price curve generating rule may include the following steps:
step S1111, determining at least one continuous response time period according to the gateable service time;
in the embodiment of the present invention, the user-configured reachable service time refers to a time at which a service engineer can perform a service, and the service engineer can reach the service address configured in the order information within the reachable time. And after the service engineer arrives at the service address, starting to provide the service until the service is finished, namely the actual service time.
In the embodiment of the present invention, the configured available service time in the user order information may be a certain time period of a certain day, or may be a certain time period of consecutive days, or may be a certain time period of discontinuous days, for example, if the user may select 08:00 to 17:00 on wednesday, the time period for the corresponding service engineer to respond is 9 hours; the user can also select Monday to Friday, and the time period that the corresponding service engineer can respond is 45 hours when the time period is 08:00 to 17:00 per day; the user may also select 08:00 to 17:00 on Monday, 10:00 to 17:00 on Wednesday, and 08:00 to 12:00 on Friday, and the corresponding service engineer may respond for a period of 20 hours.
Step S1112, obtaining time discount information corresponding to each of the consecutive response time periods according to a preset time discount information table containing a correspondence between the consecutive response time periods and the time discount information;
in the embodiment of the invention, in order to realize the purposes that the wider the gateable service time configured by the user, the longer the response time of the service engineer and the lower the charge, different discounts can be set for different response times, a time discount information table is established in advance according to the corresponding relation between the response time and the discount, and after the user order is received and the response time is determined according to the gateable service time in the order information, the time discount information enjoyable by the user can be obtained by searching the time discount information table. For example, the time discount may be set to 50% when the response time is 30 minutes, and 60% when the response time is 60 minutes. Here, the time discount refers to discount information set for the user-configurable accessible service time, and affects the size of the reference time, the time discount is different from the price discount, and the shorter the response time, the larger the time discount, and finally the smaller the reference calculation time, the higher the charge.
Step S1113, determining reference calculation time according to all the response time periods and the time discount information;
in an embodiment of the present invention, the reference time is equal to the sum of the products of each response time period and its corresponding time discount. For example, if the user-configured gateable service times are "09: 00 to 10:00 tomorrow morning and 09:00 to 11:00 afternoon morning, the corresponding response time periods are 60 minutes and 120 minutes, respectively, according to the preset time discount information table, for example, the time discount set for 60 minutes is 60% and the time discount set for 120 minutes is 80%, the calculation process of the reference calculation time is as follows:
the reference calculation time is 60 × 60% +120 × 80% + 132;
for example, the user-configured gateable service time is 9:00 to 18:00 on monday, 9:00 to 18:00 on tuesday, and 10:00 to 18:00 on wednesday, and assuming that the time discount corresponding to the response time exceeding 360 minutes is 100%, the corresponding reference calculation time calculation process is as follows;
the reference calculation time is 540 × 100% +540 × 100% +480 × 100% + 1560.
Step S1114, obtaining a minimum charging time corresponding to a reference calculation time period in which the reference calculation time is located according to a preset price definition table containing a correspondence between a plurality of reference calculation time periods and the minimum charging time;
in the embodiment of the invention, when the time discount information is set, a city coefficient can be set when the charging standard is made, and the city coefficient can refer to setting different charging price coefficients for different cities, and is called as a city coefficient. The city coefficient can be set by referring to the economic level and the consumption level of different cities and combining with the actual situation. For example, the city coefficient of the first-line city may be set to be greater than 1, while the city coefficient of the second-line city may be set to 0.9, the city coefficient of the third-line city may be set to 0.8, and the like, which is not particularly limited herein.
In the embodiment of the present invention, the reason why the minimum charging time corresponding to the reference calculation time is set in different time intervals is that after the user places an order in the actual service process, the service engineer provides service according to the service address configured by the order, the travel time on the road is 3 hours, and the actual service time for actually solving the problem that the user is difficult to provide service for the user after the user arrives at the service address is only 0.5 hour, at this time, it is unreasonable to charge according to the actual service time, so the minimum charging time is set, and in the minimum charging time, the charge of the service at this time needs to be charged according to the minimum timing time no matter whether the actual time of the service engineer's home service is less than the minimum charging time. Illustratively, the minimum billing time is 180 minutes according to the door-to-door service time configured by the user, and in the actual service process, the door-to-door service engineer completes the work for half an hour, so the calculation is needed to be performed for 180 minutes in the final charging.
And step S1115, generating a price curve according to the corresponding relation between the preset minimum charging time and the charging price.
In the embodiment of the invention, the price is consistent in the minimum charging time, and after the minimum charging time is exceeded, the charging can be carried out according to the preset charging standard. For example, a charging standard may be set after time out, and the charging standard may be set according to the work content and the work difficulty of the service company serving the customer, which is not limited herein; for example, a timeout function may be set when the minimum billing time is exceeded, and the timeout function may be set to return a result that is a coefficient greater than 0 and smaller than 1, and reaches a maximum value of 1 within a specified time, and may be set to reach a maximum value of 1 within 15 minutes, for example. By setting the timeout function, the problems possibly encountered in the real service such as: when the minimum billing time is 2 hours, the actual service time of the service engineer is 2 hours and 8 minutes, the minimum billing price in two hours is 500 yuan, the charge is 600 within one hour overtime, and the charge price within two hours is 800/hour, where the actual service time of the service engineer only exceeds the minimum billing time by 8 minutes, and if the charge is based on the charging criterion of 600 yuan within one hour, the user inevitably complains, resulting in a reduction in user satisfaction. If the overtime function is set, the charging price can not rise at a time, but slowly rises to the next charging gradient on the basis of the previous charging, and the satisfaction degree of the user is greatly improved.
In another embodiment of the present invention, there is also provided a scheduling apparatus based on a price curve, including:
the first obtaining module is used for obtaining order information of a user, wherein the order information comprises: the service time and the service address can be accessed;
the searching module is used for searching the information of at least one schedulable worker with the working time matched with the door-to-door service time;
the second acquisition module is used for acquiring the current geographic position of each dispatchable worker according to the dispatchable worker information;
and the scheduling module is used for scheduling the schedulable staff closest to the service address to go to the service address to provide service for the user.
The device provided by the embodiment of the present invention has the same implementation principle and technical effect as the method embodiments, and for the sake of brief description, reference may be made to the corresponding contents in the method embodiments without reference to the device embodiments.
In yet another embodiment of the present invention, an electronic device is further provided, which includes a memory and a processor, where the memory stores a computer program executable on the processor, and the processor implements the steps of the method according to any one of the above first aspect when executing the computer program.
In a further embodiment of the present invention, there is also provided a computer readable medium having non-volatile program code executable by a processor, the program code causing the processor to perform the method of any of the first aspects.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the system and the apparatus described above may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In addition, in the description of the embodiments of the present invention, unless otherwise explicitly specified or limited, the terms "mounted," "connected," and "connected" are to be construed broadly, e.g., as meaning either a fixed connection, a removable connection, or an integral connection; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood in specific cases to those skilled in the art.
The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc., indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, and are only for convenience of description and simplicity of description, but do not indicate or imply that the device or element being referred to must have a particular orientation, be constructed and operated in a particular orientation, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance.
Finally, it should be noted that: the above-mentioned embodiments are only specific embodiments of the present invention, which are used for illustrating the technical solutions of the present invention and not for limiting the same, and the protection scope of the present invention is not limited thereto, although the present invention is described in detail with reference to the foregoing embodiments, those skilled in the art should understand that: any person skilled in the art can modify or easily conceive the technical solutions described in the foregoing embodiments or equivalent substitutes for some technical features within the technical scope of the present disclosure; such modifications, changes or substitutions do not depart from the spirit and scope of the embodiments of the present invention, and they should be construed as being included therein. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (8)
1. A scheduling method based on price curve is applied to a server and comprises the following steps:
aiming at different door-to-door service time set by a user, generating and displaying a price curve corresponding to the door-to-door service time according to the door-to-door service time and a preset price curve generation rule;
when receiving a confirmation ordering instruction input by the user according to different price curves corresponding to different door-to-door service time, acquiring order information of the user, wherein the order information comprises the door-to-door service time determined by the user and a service address input by the user;
searching information of at least one schedulable worker with the working time matched with the door-to-door service time;
acquiring the current geographical position of each dispatchable worker according to the dispatchable worker information;
scheduling a schedulable worker closest to the service address to go to the service address to provide service for the user;
generating a price curve corresponding to the door-to-door service time according to the door-to-door service time and a preset price curve generation rule, wherein the generating of the price curve corresponding to the door-to-door service time comprises the following steps:
determining at least one continuous response time period according to the door-to-door service time;
acquiring time discount information corresponding to each continuous response time period according to a preset time discount information table containing the corresponding relation between the continuous response time period and the time discount information;
determining a reference calculation time according to all the continuous response time periods and the time discount information;
acquiring the minimum charging time corresponding to the reference calculation time section in which the reference calculation time is located according to a preset price definition table containing the corresponding relation between a plurality of reference calculation time sections and the minimum charging time;
and generating a price curve according to the corresponding relation between the preset minimum charging time and the charging price.
2. The scheduling method of claim 1, wherein obtaining the current geographical location of each dispatchable worker according to the dispatchable worker information comprises:
sending a geographical position acquisition request to a handheld terminal of the dispatchable worker corresponding to the dispatchable worker information;
and receiving and recording the geographical position information returned by each handheld terminal.
3. The method of scheduling of claim 2 wherein determining the schedulable staff member closest to the service address comprises:
acquiring the actual geographic position coordinates of the service address and the actual geographic position coordinates of the current geographic position of each dispatchable worker;
calculating the actual distance between the service address and each schedulable worker according to the actual geographic position coordinates;
and determining the dispatchable worker with the minimum actual distance as a dispatchable worker.
4. The method of claim 1, wherein the dispatching a dispatchable worker nearest to the service address to provide service to the user comprises:
and sending the order information to a handheld terminal of the schedulable staff closest to the service address so that the schedulable staff closest to the service address can go to the service address to provide service for the user.
5. The scheduling method of claim 1, wherein generating a price curve according to a corresponding relationship between a preset minimum billing time and a charged price comprises:
when the service time is less than or equal to the lowest charging time, generating a price curve according to the charging price corresponding to the lowest charging time;
when the service time is longer than the minimum charging time, searching a price definition table to obtain the maximum minimum charging time which is shorter than the service time; determining a time coefficient according to the maximum minimum charging time; and generating a price curve according to the time coefficient and the charging price corresponding to the minimum charging time.
6. A price curve based scheduling apparatus, comprising:
the first acquisition module is used for generating and displaying a price curve corresponding to the accessible service time according to the accessible service time and a preset price curve generation rule aiming at different accessible service times set by a user; when receiving a confirmation ordering instruction input by the user according to different price curves corresponding to different door-to-door service time, acquiring order information of the user, wherein the order information comprises the door-to-door service time determined by the user and a service address input by the user;
the searching module is used for searching the information of at least one schedulable worker with the working time matched with the door-to-door service time;
the second acquisition module is used for acquiring the current geographic position of each dispatchable worker according to the dispatchable worker information;
the scheduling module is used for scheduling the schedulable staff closest to the service address to go to the service address to provide service for the user;
when a price curve corresponding to the door-to-door service time is generated according to the door-to-door service time and a preset price curve generation rule, the first obtaining module is specifically configured to:
determining at least one continuous response time period according to the door-to-door service time;
acquiring time discount information corresponding to each continuous response time period according to a preset time discount information table containing the corresponding relation between the continuous response time period and the time discount information;
determining a reference calculation time according to all the continuous response time periods and the time discount information;
acquiring the minimum charging time corresponding to the reference calculation time section in which the reference calculation time is located according to a preset price definition table containing the corresponding relation between a plurality of reference calculation time sections and the minimum charging time;
and generating a price curve according to the corresponding relation between the preset minimum charging time and the charging price.
7. An electronic device comprising a memory and a processor, wherein the memory stores a computer program operable on the processor, and wherein the processor implements the steps of the method of any of claims 1 to 5 when executing the computer program.
8. A computer-readable medium having non-volatile program code executable by a processor, wherein the program code causes the processor to perform the method of any of claims 1-5.
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| CN106920016A (en) * | 2015-12-24 | 2017-07-04 | 罗伯特·博世有限公司 | Service dispatch system and method |
| CN107154954A (en) * | 2016-03-04 | 2017-09-12 | 苏州俊峰伟业信息技术有限公司 | The row's of making house calls list method and system |
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| CN105787659A (en) * | 2016-02-24 | 2016-07-20 | 上海和鹰机电科技股份有限公司 | Intelligent scheduling method |
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