CN108683713A - The method for pushing and pusher of fault outage information - Google Patents
The method for pushing and pusher of fault outage information Download PDFInfo
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- CN108683713A CN108683713A CN201810380181.3A CN201810380181A CN108683713A CN 108683713 A CN108683713 A CN 108683713A CN 201810380181 A CN201810380181 A CN 201810380181A CN 108683713 A CN108683713 A CN 108683713A
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- information
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- fault outage
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
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Abstract
This application involves a kind of method for pushing and pusher of fault outage information, and the method comprising the steps of：Obtain the address information of client；The report for receiving the fault outage that client sends user's typing hinders work order；Report barrier work order is sent to according to address information and generates fault outage mark with the matched Electric Power Marketing System triggering Electric Power Marketing System of the address information；Receive the fault outage mark of Electric Power Marketing System feedback；It calls and identifies matched fault message template with fault outage, converting report barrier work order to fault outage information using fault message template pushes to client.The program obtains the address information of client and the report of user's typing hinders work order, report barrier work order is sent to matched Electric Power Marketing System according to address information and obtains fault outage mark, it calls corresponding fault message template to convert report barrier work order to fault outage information and pushes to client, the pushing efficiency for improving fault outage information also improves the power supply quality of network system.
Description
Technical field
This application involves network system technical fields, more particularly to a kind of method for pushing of fault outage information, failure
The pusher of outage information.
Background technology
With the development of network system technical field, each urban area has all been laid with network system and has been powered, however electric
Net system can have the fault outage for the problems such as voltage instability, line fault causing accordingly power supply area, need to failure area
Circuit repair, user carries out report barrier to the power failure of corresponding area and fault outage information is fed back to user also in time has
Conducive to the power supply quality of raising network system.
The intelligent level of traditional technology is relatively low, generally by the mode of subscriber phone incoming call Customer Service Center to stopping
Electricity carries out report barrier, and the impaired report information that contact staff provides further according to user in phone is filled in fault ticket, looked by fault ticket
It askes corresponding outage information and feeds back to user, however this technology needs to lead to during user reports barrier to feed back to outage information
It crosses artificial mode to circulate to information, causes the pushing efficiency of fault outage information relatively low.
Invention content
Based on this, it is necessary to for the low technical problem of the pushing efficiency of the fault outage information of traditional technology, provide one
The method for pushing and pusher of kind fault outage information.
A kind of method for pushing of fault outage information, including step：
Obtain the address information of client；Receive the report barrier work order that the client sends the fault outage of user's typing；
Wherein, it includes the Customs Assigned Number of the user that the report barrier work order, which carries, power failure address, power failure type, failure-description, reports barrier connection
It is the information of people's information and short message verification code；
Report barrier work order is sent to and the matched Electric Power Marketing System of the address information, use according to described address information
Work order generation fault outage mark is hindered according to the report in triggering the Electric Power Marketing System；It is anti-to receive the Electric Power Marketing System
The fault outage mark of feedback；
It calls and identifies matched fault message template with the fault outage, using the fault message template by the report
Barrier work order is converted into fault outage information；
The fault outage information is pushed into the client.
The method for pushing of above-mentioned fault outage information obtains the address information of client, receives client and sends user's record
The report of the fault outage entered hinders work order, is sent to report barrier work order and the matched power marketing of the address information according to address information
System obtains the fault outage mark of Electric Power Marketing System feedback, calls fault message mould corresponding with fault outage mark
Plate converts report barrier work order to fault outage information using the fault message template and pushes to client, overcomes tradition
Technology causes fault outage information to push the defect of complex steps by the information that manually circulates, and improves pushing away for fault outage information
Efficiency is sent, the power supply quality of network system is also improved.
In one embodiment, the step of address information for obtaining client includes：
Access the positioning search application of the client；By the positioning search application to the address of the client into
Row is got ready, and the address information of the client is obtained.
In one embodiment, the step of calling identifies matched fault message template with the fault outage is wrapped
It includes：
The fault type of the fault outage is determined according to fault outage mark；According to the fault type obtain with
The matched fault message template of the fault type.
In one embodiment, the fault type includes：Arrearage power failure, the event of non-power failure, voltage instability, plan stop
Voluntarily telegram in reply, temporarily turn power supply, work order send wrong, assistance power failure, urgent defect to stop by electricity, temporary interruption, power failure of avoiding the peak hour, user
Electricity, 10kV feeder lines successful reclosing are not related to few power transmission, middle pressure failure, low voltage failure, fault outage, external force destruction, overload, short
Road, electric insulation damage, the guidance of sundries hanging wire, force majeure factor, user malfunction or arrearage telegram in reply.
In one embodiment, described report barrier work order is converted to fault outage using the fault message template
After the step of information, further include：
The fault outage information is sent to fast power restoration system server by webservice technologies, for triggering
The repairing progress of fault outage described in the fast power restoration system server Real-time Feedback；Receive the fast power restoration system service
The repairing progress of device Real-time Feedback；The repairing progress is pushed into the client.
In one embodiment, after the described the step of repairing progress is pushed to the client, further include：
Receive evaluation information of the user to the repairing state of the client transmission；Wherein, the evaluation information packet
The user is included to evaluate the Star rating and label of the repairing state.
In one embodiment, further include step：
It receives the user that the client is sent and carries out additional supplementary evaluation information to the evaluation information.
In one embodiment, the label, which is evaluated, includes：Telegram in reply promptness, it is anxious repair personnel in place promptness, frequently stop
Electricity, scene suddenly repair personnel's attitude and suddenly repair personnel service's technical ability.
In one embodiment, the step of the report for receiving the fault outage that the client is sent hinders work order it
Afterwards, further include：
The Customs Assigned Number for hindering work order according to the report inquires whether the user is defaulting subscriber；If so, feedback arrearage
Information is to the client.
In one embodiment, a kind of information push-delivery apparatus of fault outage is provided, including：
Acquisition module, the address information for obtaining client；The failure for receiving client transmission user's typing is stopped
The report of electricity hinders work order；Wherein, the report hinders the Customs Assigned Number that work order carrying includes the user, power failure address, power failure type, event
Barrier description, report hinder the information of associated person information and short message verification code；
Receiving module, for being sent to report barrier work order and the matched electricity of the address information according to described address information
Power marketing system hinders work order generation fault outage mark for triggering the Electric Power Marketing System according to the report；Described in reception
The fault outage mark of Electric Power Marketing System feedback；
Conversion module is identified matched fault message template with the fault outage for calling, is believed using the failure
Breath template converts report barrier work order to fault outage information；
Pushing module, for the fault outage information to be pushed to the client.
The pusher of above-mentioned fault outage information obtains the address information of client by acquisition module, receives client
End send user's typing fault outage report hinder work order, using receiving module according to address information will report barrier work order be sent to
The matched Electric Power Marketing System of the address information obtains the fault outage mark of Electric Power Marketing System feedback, passes through conversion module tune
With fault message template corresponding with fault outage mark, converted report barrier work order to using the fault message template
The fault outage information is pushed to client by fault outage information using pushing module, overcome traditional technology pass through it is artificial
Circulation information leads to the defect of fault outage information push complex steps, improves the pushing efficiency of fault outage information, also carries
The high power supply quality of network system.
In one embodiment, it provides a kind of computer equipment, including memory, processor and is stored in described deposit
On reservoir and the computer program that can run on the processor, the processor are realized such as when executing the computer program
The method for pushing of fault outage information described in upper arbitrary one embodiment.
Above computer equipment, by the computer program run on the processor, overcome traditional technology and pass through people
Work circulation information leads to the defect of fault outage information push complex steps, improves the pushing efficiency of fault outage information,
Improve the power supply quality of network system.
A kind of computer readable storage medium, is stored thereon with computer program, which realizes when being executed by processor
The method for pushing of fault outage information described in any one embodiment as above.
Above computer readable storage medium storing program for executing, by its storage computer program, overcome traditional technology pass through it is artificial
Circulation information leads to the defect of fault outage information push complex steps, improves the pushing efficiency of fault outage information, also carries
The high power supply quality of network system.
Description of the drawings
Fig. 1 is the applied environment figure of the method for pushing of fault outage information in one embodiment；
Fig. 2 is the flow diagram of the method for pushing of fault outage information in one embodiment；
Fig. 3 is the flow diagram that state method for pushing is repaired in one embodiment；
Fig. 4 is the structure diagram of the pusher of fault outage information in one embodiment；
Fig. 5 is the internal structure chart of one embodiment Computer equipment.
Specific implementation mode
It is with reference to the accompanying drawings and embodiments, right in order to make the object, technical solution and advantage of the application be more clearly understood
The application is further elaborated.It should be appreciated that specific embodiment described herein is only used to explain the application, not
For limiting the application.
The method for pushing of fault outage information provided by the present application, can be applied in application environment as shown in Figure 1, figure
1 is the applied environment figure of the method for pushing of fault outage information in one embodiment.Client 100 passes through network and server
200 are communicated.Wherein, server 200 can obtain the address information of client 100 by internet, and receive client
The information such as the report barrier work order of the 100 relevant information such as fault outages sent, what server 200 can be sent according to client 100
The report barrier work order of fault outage generates corresponding fault outage information and is pushed to client 100.Wherein, client 100 can with but
It is not limited to various personal computers, laptop, smart mobile phone, tablet computer and portable wearable device, server
200 can be realized with the server cluster of the either multiple server compositions of independent server.
In one embodiment, a kind of method for pushing of fault outage information is provided, as shown in Fig. 2, Fig. 2 is a reality
Apply the flow diagram of the method for pushing of fault outage information in example, in this way be applied to Fig. 1 in server 200 for into
Row explanation, the method for pushing of the fault outage information may comprise steps of：
Step S101 obtains the address information of client；Receive the report barrier that client sends the fault outage of user's typing
Work order.
This step is mainly to obtain the address information of client 100, receives the report barrier of the fault outage of client transmission
Work order.Wherein, the report of fault outage can be hindered work by user by the social interaction server platform such as wechat platform in client 100
Single progress typing is filled in, and server 200 can pass through the report barrier work that the wechat platform of client 100 obtains user's typing
Single, the report barrier carry-on information of work order includes：The Customs Assigned Number of user, the power failure address of fault outage, power failure type are such as
Single household has a power failure or region has a power failure, user is to the failure-description content of power-off fault, the contact details such as contact person of report barrier contact person
Name, telephone number etc. and the mobile phone note verification code of the user, server 200 can also obtain the client in real time
Address information, the real time position of such as current client.
Report barrier work order is sent to and the matched Electric Power Marketing System of the address information by step S102 according to address information；
Receive the fault outage mark that Electric Power Marketing System hinders work order feedback according to the report.
In this step, the Electric Power Marketing System of different regions can carry out different processing to the report barrier work order of user's typing,
Server 200 can feed back work order to client 100 after receiving report barrier work order and submit successful message, and new by opening
Thread, it is asynchronous that the report barrier work order of user's typing is sent to by the electric power to match with the address information by webservice technologies
Marketing system is handled, and failure is generated according to report barrier work order for triggering the Electric Power Marketing System to match with the address information
Have a power failure mark.Such as when the address of client 100 is Guangzhou, which can be hindered work order and be sent to Guangzhou by server 200
Electric Power Marketing System carries out report barrier processing, and otherwise Electric Power Marketing System that report barrier work order can be sent to south net is reported
Barrier.The information that corresponding Electric Power Marketing System can be carried according to the report barrier work order of user's typing, feedback are matched with report barrier work order
Fault outage mark, can be used for identifying the fault type of the fault outage of user's typing.
Step S103 is called and is identified matched fault message template with fault outage, using fault message template by the report
Barrier work order is converted into fault outage information.
This step is mainly that server 200 is identified according to the fault outage that Electric Power Marketing System is fed back, and is called and the failure
Have a power failure and identify corresponding fault message template, which can be for example micro- with the social interaction server platform of client 100
The corresponding fault message masterplate of message masterplate for believing platform hinders from the report of user's typing and extracts corresponding report barrier letter in work order
Breath, which is filled in into the fault message masterplate, to convert report barrier work order to fault outage information.
The fault outage information is pushed to the client by step S104.
In this step, server 200 can be by fault outage information disappearing with social interaction server platform that step S103 is obtained
The form of breath masterplate is pushed to client 100, for showing fault outage information.
The method for pushing of above-mentioned fault outage information obtains the address information of client, receives client and sends user's record
The report of the fault outage entered hinders work order, is sent to report barrier work order and the matched power marketing of the address information according to address information
System obtains the fault outage mark of Electric Power Marketing System feedback, calls fault message mould corresponding with fault outage mark
Plate converts report barrier work order to fault outage information using the fault message template and pushes to client, overcomes tradition
Technology causes fault outage information to push the defect of complex steps by the information that manually circulates, and improves pushing away for fault outage information
Efficiency is sent, the power supply quality of network system is also improved.
In one embodiment, the step of address information of the acquisition client in step S101 includes：
The positioning search application of access client；The address of client is got ready by positioning search application, is obtained
The address information of client.
The present embodiment, server 200 can search for application such as Tencent's map by the positioning of access client 100, can be with
In real time the address of client 100 is carried out getting adhesive tape ready using positioning search application, to obtain the address information of client；
Client 100 is obtained wherein it is possible to search for be loaded and got ready using the embedded components of open javascript using positioning
Address information.Optionally, user is hindered for the report of user bound number, the user can be inquired according to the Customs Assigned Number of the binding
Address information.
The technical solution of above-described embodiment is avoided passing through by positioning the address information searched for application and obtain client 100
The staff of customer service hotline records the mode of the address information of user's oral account, improves client address acquisition of information
Accuracy and working efficiency.
In one embodiment, the step of calling identifies matched fault message template with the fault outage is wrapped
It includes：
The fault type for determining fault outage is identified according to fault outage；It is obtained and the fault type according to fault type
The fault message template matched.
In the present embodiment, it is contemplated that the fault message for feeding back to user required for different fault types is different, if adopted
With unified template into the feedback of row information, information clutter will be led to, is unfavorable for user and captures accurate fault message, so this reality
The fault type that the fault outage mark that example is fed back according to Electric Power Marketing System determines fault outage is applied, according to the fault type tune
With fault message masterplate corresponding with the fault type, server 200 is used for by the required information of fault message masterplate
It carries out filling in typing, improves the working efficiency of fault outage information push, be also beneficial to user and understand fault outage information in real time.
Wherein, the type of failure may include：Arrearage power failure, scheduled outage, temporary interruption, is avoided the peak hour at the event of non-power failure, voltage instability
Have a power failure, user voluntarily telegram in reply, it is interim turn power supply, work order group is wrong, assist to have a power failure, urgent defect has a power failure, 10kV feeder lines overlap at
Work(is not related to few power transmission, middle pressure failure, low voltage failure, fault outage, external force destruction, overload, short circuit, electric insulation damage,
Sundries hanging wire, force majeure factor, user malfunction guidance and/or arrearage telegram in reply.
In one embodiment, the report for the fault outage that the reception client in step S101 is sent hinders work
After single step, further include：
Whether it is defaulting subscriber according to the Customs Assigned Number inquiry user of report barrier work order；If so, feeding back arrearage information to visitor
Family end.
In the present embodiment, server 200 can hinder the Customs Assigned Number of extraction report barrier user in work order from report, according to the user
Number inquires the user and whether there is arrearage information, if then feeding back arrearage information to client 100, user is needed to pay up expense
It can continue to submit report barrier work order.
In one embodiment, in step s 103 the utilization fault message template converts report barrier work order to
After the step of fault outage information, further include：
Fault outage information is sent to fast power restoration system server by webservice technologies, for triggering quickly
The repairing progress of fault outage described in telegram in reply system server Real-time Feedback；Receive fast power restoration system server Real-time Feedback
The repairing progress；Repairing progress is pushed into client.
The present embodiment will be mainly after it will report barrier work order to be converted into fault outage information, by accessing fast power restoration system clothes
Device be engaged in know the repairing progress of fault outage, and the repairing progress is pushed to client, convenient for user to repairing progress
Understood.
Server 200 can be by webservice technology access fast power restoration system servers, by fault outage information
It is sent to the fast power restoration system server, the fast power restoration system server is triggered and is looked into real time according to the fault outage information
Repairing progress corresponding with the fault outage information is ask, and repairing progress is fed back into server 200, server 200 can incite somebody to action
The repairing progress pushes to client 100, and repair joint point progress is checked convenient for user.
With reference to figure 3, Fig. 3 is the flow diagram that state method for pushing is repaired in one embodiment, and server 200 is passing through
The repairing that for example progress interface is fed back to fast power restoration system server of the network service interface of fast power restoration system server
It, can be according to the state for whether having gone out vehicle of the corresponding fault type of fault outage information and the fault outage such as after progress
Handling time, departure time, arrival time, positioning time, estimated telegram in reply time, telegram in reply time search corresponding repairing progress
Repairing progress is sent to client 100 by message masterplate according to the message masterplate, as in processing fault outage or having finished
Fault outage masterplate message.Wherein, the masterplate message of the fault outage in processing can be used for user click check dependent failure
The repairing progress of power failure, the masterplate message of the fault outage to have finished can be used for user and checks robbing for fault outage by clicking
Processing details are repaiied, carry out user's report barrier service evaluation or do not send a telegram in reply to place an order again.
In one embodiment, further, will the progress of repairing push to client the step of after, further include：
Receive evaluation information of the user to repairing state of client transmission.
In the present embodiment, user may include Star rating of the user to repairing state to the evaluation information for repairing state
It is evaluated with label.User can be sent to server 200 to including the push of fault outage information and repairing by client 100
The satisfaction evaluation of service, satisfaction evaluation can be divided into 5 stars, wherein 5 stars can indicate very satisfied, and 4 stars can
To be satisfied with, 3 stars can indicate general, and 2 stars with thumb down can be anticipated, and 1 star can indicate very dissatisfied, 1 to 3
Star can carry out additionally adding label evaluation, including electric promptness, it is anxious repair personnel in place promptness, frequently have a power failure, scene is anxious repaiies
Personnel's attitude, it is anxious repair personnel service's technical ability or other, all stars can add supplemental content, and server 200 can also be right
The content of evaluation is according to the time period, power supply unit, opinion rating and evaluation content counted.The technical solution of above-described embodiment,
After the completion of breakdown repair, Electricity customers hinder telegram in reply to report and carry out satisfaction evaluation, and carrying out various dimensions to customer service work comments
Valence realizes the supervision of customer service work.
In one embodiment, further include step：
It receives the user that client is sent and carries out additional supplementary evaluation information to evaluation information.
In the present embodiment, the report barrier user of electricity consumption can carry out additional benefit after being evaluated into planetary stage to evaluation information
It fills, is conducive to the work quality for further increasing power grid customer service
In one embodiment, a kind of pusher of fault outage information is provided, as shown in figure 4, Fig. 4 is a reality
The structure diagram of the pusher of fault outage information in example is applied, including：Acquisition module 101, receiving module 102, conversion module
103 and pushing module 104；Wherein,
Acquisition module 101, the address information for obtaining client；Receive the failure that the client sends user's typing
The report of power failure hinders work order；Wherein, the report barrier work order carry include the Customs Assigned Number of the user, power failure address, power failure type,
The information of failure-description, report barrier associated person information and short message verification code；
Receiving module 102 is matched for being sent to report barrier work order according to described address information with the address information
Electric Power Marketing System, for trigger the Electric Power Marketing System according to the report hinder work order generate fault outage mark；It receives
The fault outage mark of the Electric Power Marketing System feedback；
Conversion module 103 identifies matched fault message template with the fault outage for calling, utilizes the failure
Information model converts report barrier work order to fault outage information；
Pushing module 104, for the fault outage information to be pushed to the client.
The pusher of above-mentioned fault outage information obtains the address information of client by acquisition module 101, receives visitor
The report that family end sends the fault outage of user's typing hinders work order, is sent out report barrier work order according to address information using receiving module 102
It is sent to the fault outage mark for obtaining Electric Power Marketing System feedback with the matched Electric Power Marketing System of the address information, passes through conversion
Module 103 calls fault message template corresponding with fault outage mark, is hindered the report using the fault message template
Work order is converted into fault outage information, and the fault outage information is pushed to client using 104 modules of push, overcomes tradition
Technology causes fault outage information to push the defect of complex steps by the information that manually circulates, and improves pushing away for fault outage information
Efficiency is sent, the power supply quality of network system is also improved.
The specific restriction of pusher about fault outage information may refer to above for fault outage information
The restriction of method for pushing, details are not described herein.Modules in the pusher of above-mentioned fault outage information can whole or portion
Divide and is realized by software, hardware and combinations thereof.Above-mentioned each module can be in the form of hardware embedded in or independently of computer equipment
In processor in, can also in a software form be stored in the memory in computer equipment, in order to processor calling hold
The corresponding operation of the above modules of row.
In one embodiment, a kind of computer equipment is provided, which can be server, internal junction
Composition can using as shown in figure 5, Fig. 5 as the internal structure chart of one embodiment Computer equipment.The computer equipment includes logical
Cross processor, memory, network interface and the database of system bus connection.Wherein, the processor of the computer equipment is used for
Calculating and control ability are provided.The memory of the computer equipment includes non-volatile memory medium, built-in storage.This is non-volatile
Property storage medium is stored with operating system, computer program and database.The built-in storage is in non-volatile memory medium
The operation of operating system and computer program provides environment.The database of the computer equipment is for storing fault outage information
The required data of method for pushing.The network interface of the computer equipment is used to communicate by network connection with external terminal.
To realize a kind of method for pushing of fault outage information when the computer program is executed by processor.
It will be understood by those skilled in the art that structure shown in Fig. 5, is only tied with the relevant part of application scheme
The block diagram of structure does not constitute the restriction for the computer equipment being applied thereon to application scheme, specific computer equipment
May include either combining certain components than more or fewer components as shown in the figure or being arranged with different components.
In one embodiment, it provides a kind of computer equipment, including memory, processor and is stored in described deposit
On reservoir and the computer program that can run on the processor, the processor are realized such as when executing the computer program
The method for pushing of fault outage information described in upper arbitrary one embodiment.
Above computer equipment, by the computer program run on the processor, overcome traditional technology and pass through people
Work circulation information leads to the defect of fault outage information push complex steps, improves the pushing efficiency of fault outage information,
Improve the power supply quality of network system.
A kind of computer readable storage medium, is stored thereon with computer program, which realizes when being executed by processor
The method for pushing of fault outage information described in any one embodiment as above.
Above computer readable storage medium storing program for executing, by its storage computer program, overcome traditional technology pass through it is artificial
Circulation information leads to the defect of fault outage information push complex steps, improves the pushing efficiency of fault outage information, also carries
The high power supply quality of network system.
One of ordinary skill in the art will appreciate that realizing all or part of flow in above-described embodiment method, being can be with
Relevant hardware is instructed to complete by computer program, the computer program can be stored in a non-volatile computer
In read/write memory medium, the computer program is when being executed, it may include such as the flow of the embodiment of above-mentioned each method.Wherein,
Any reference to memory, storage, database or other media used in each embodiment provided herein,
Including non-volatile and/or volatile memory.Nonvolatile memory may include read-only memory (ROM), programming ROM
(PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM) or flash memory.Volatile memory may include
Random access memory (RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms,
Such as static state RAM (SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhancing
Type SDRAM (ESDRAM), synchronization link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM
(RDRAM), direct memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of above example can be combined arbitrarily, to keep description succinct, not to above-described embodiment
In each technical characteristic it is all possible combination be all described, as long as however, the combination of these technical characteristics be not present lance
Shield is all considered to be the range of this specification record.
The several embodiments of the application above described embodiment only expresses, the description thereof is more specific and detailed, but simultaneously
It cannot therefore be construed as limiting the scope of the patent.It should be pointed out that coming for those of ordinary skill in the art
It says, under the premise of not departing from the application design, various modifications and improvements can be made, these belong to the protection of the application
Range.Therefore, the protection domain of the application patent should be determined by the appended claims.
Claims (10)
1. a kind of method for pushing of fault outage information, which is characterized in that including step：
Obtain the address information of client；Receive the report barrier work order that the client sends the fault outage of user's typing；Wherein,
It includes the Customs Assigned Number of the user that the report barrier work order, which carries, power failure address, power failure type, failure-description, reports barrier contact person
The information of information and short message verification code；
According to described address information by the report barrier work order be sent to the matched Electric Power Marketing System of the address information, for touching
It sends out Electric Power Marketing System described work order is hindered according to the report and generate fault outage mark；Receive the Electric Power Marketing System feedback
The fault outage mark；
It calls and identifies matched fault message template with the fault outage, the report is hindered into work using the fault message template
Single-turn turns to fault outage information；
The fault outage information is pushed into the client.
2. the information-pushing method of fault outage according to claim 1, which is characterized in that the ground for obtaining client
The step of location information includes：
Access the positioning search application of the client；
The address of the client is got ready by positioning search application, obtains the address information of the client.
3. the information-pushing method of fault outage according to claim 1, which is characterized in that the calling and the failure
Have a power failure identify matched fault message template the step of include：
The fault type of the fault outage is determined according to fault outage mark；
It is obtained and the matched fault message template of the fault type according to the fault type.
4. the information-pushing method of fault outage according to claim 3, which is characterized in that the fault type includes：
Arrearage power failure, the event of non-power failure, voltage instability, scheduled outage, temporary interruption, power failure of avoiding the peak hour, user voluntarily send a telegram in reply, are interim
Turn power supply, work order group is wrong, assist to have a power failure, urgent defect has a power failure, 10kV feeder lines successful reclosing is not related to few power transmission, middle pressure failure,
Low voltage failure, external force destruction, overload, short circuit, electric insulation damage, sundries hanging wire, force majeure factor, is used fault outage
Family failure guidance or arrearage telegram in reply.
5. the information-pushing method of fault outage according to any one of claims 1 to 4, which is characterized in that in the profit
After the step of converting report barrier work order to fault outage information with the fault message template, further include：
The fault outage information is sent to fast power restoration system server by webservice technologies, it is described for triggering
The repairing progress of fault outage described in fast power restoration system server Real-time Feedback；
Receive the repairing progress of the fast power restoration system server Real-time Feedback；The repairing progress is pushed to described
Client.
6. the information-pushing method of fault outage according to claim 5, which is characterized in that rob repair by described described
After the step of degree pushes to the client, further include：
Receive evaluation information of the user to the repairing state of the client transmission；Wherein, the evaluation information includes institute
User is stated to evaluate the Star rating and label of the repairing state.
7. the information-pushing method of fault outage according to claim 6, which is characterized in that further include step：
It receives the user that the client is sent and carries out additional supplementary evaluation information to the evaluation information.
8. the information-pushing method of the fault outage described according to claim 6 or 7, which is characterized in that the label evaluation packet
It includes：Telegram in reply promptness, it is anxious repair personnel in place promptness, frequently have a power failure, scene is anxious repaiies personnel's attitude and anxious repair personnel service's technical ability.
9. the information-pushing method of fault outage according to any one of claims 1 to 4, which is characterized in that connect described
After the step of receiving the report barrier work order for the fault outage that the client is sent, further include：
The Customs Assigned Number for hindering work order according to the report inquires whether the user is defaulting subscriber；If so, feedback arrearage information
To the client.
10. a kind of information push-delivery apparatus of fault outage, which is characterized in that including：
Acquisition module, the address information for obtaining client；Receive the fault outage of client transmission user's typing
Report barrier work order；Wherein, it includes that the Customs Assigned Number of the user, power failure address, power failure type, failure are retouched that the report barrier work order, which carries,
State, report the information of barrier associated person information and short message verification code；
Receiving module is sought for being sent to report barrier work order according to described address information with the matched electric power of the address information
Pin system hinders work order generation fault outage mark for triggering the Electric Power Marketing System according to the report；Receive the electric power
The fault outage mark of marketing system feedback；
Conversion module identifies matched fault message template with the fault outage for calling, utilizes the fault message mould
Plate converts report barrier work order to fault outage information；
Pushing module, for the fault outage information to be pushed to the client.
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