CN108629642B - Order processing method and device - Google Patents
Order processing method and device Download PDFInfo
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- CN108629642B CN108629642B CN201710166511.4A CN201710166511A CN108629642B CN 108629642 B CN108629642 B CN 108629642B CN 201710166511 A CN201710166511 A CN 201710166511A CN 108629642 B CN108629642 B CN 108629642B
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- 238000003672 processing method Methods 0.000 title claims abstract description 13
- 238000000034 method Methods 0.000 claims abstract description 15
- 238000012545 processing Methods 0.000 claims description 7
- 238000012216 screening Methods 0.000 description 7
- 238000004590 computer program Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000002498 deadly effect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 230000007613 environmental effect Effects 0.000 description 1
- 238000011010 flushing procedure Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0639—Item locations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G06Q50/40—
Abstract
The embodiment of the invention discloses an order processing method and device. The method comprises the following steps: receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE; obtaining an order cancellation record of the UE within a first preset time period from the taxi taking time, wherein the order cancellation record comprises a terminal corresponding to the order cancellation record; and generating an order according to the taxi taking request, and sending the order to the terminal to receive the order, wherein the terminal to receive the order does not comprise a terminal corresponding to the order cancellation record. The embodiment of the invention aims at the phenomenon that a passenger takes a taxi quickly and then takes the taxi to the same driver after canceling an order, so that both sides are relatively innoxious, and a mode of marking a terminal corresponding to an order canceling record is adopted to shield the terminal when the passenger initiates a taxi taking request next time, so that the situation that the passenger needs to take the taxi for multiple times to find a proper driver is avoided, and the invention has the advantage of improving the order dispatching pertinence.
Description
Technical Field
The embodiment of the invention relates to the technical field of computers, in particular to an order processing method and device.
Background
Some existing travel modes, such as a taxi in a form grabbing and order broadcasting mode, namely under the condition that a driver takes an order, the driver can broadcast an order which reaches the place near a destination and is taken as an initial place in the process of the driver, so that the order taking efficiency is improved. Still some drivers are the automatic dispatch mode, namely the platform directly dispatches the order to the driver end;
in carrying out embodiments of the present invention, the inventors have discovered that some drivers are not eligible for orders taken, resulting in the passenger cancelling the order; and it is still possible for the passenger to take the car quickly after the passenger cancels the order. In this regard, both the driver and the passenger are weak, wasting time and resources of both parties.
Disclosure of Invention
One purpose of the embodiment of the invention is to avoid the problem that a passenger can not find a proper driver after taking an order for a plurality of times because the passenger takes a car and then takes the same driver quickly after canceling the order.
The embodiment of the invention provides an order processing method, which comprises the following steps:
receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE;
obtaining an order cancellation record of the UE within a first preset time period from the taxi taking time, wherein the order cancellation record comprises a terminal corresponding to the order cancellation record;
and generating an order according to the taxi taking request, and sending the order to a terminal to be ordered, wherein the terminal to be ordered does not comprise a terminal corresponding to the order canceling record.
Preferably, the order cancellation record includes order cancellation reason information;
correspondingly, the step of sending the order to the terminal to receive the order specifically comprises the following steps:
and sending the order according to the order cancellation reason information and a corresponding preset rule.
Preferably, the order cancellation reason information includes an acceptable waiting time;
correspondingly, the sending the order according to the order cancellation reason information and the corresponding preset rule comprises:
obtaining the departure place information of the order;
acquiring a terminal with the driving receiving time less than the acceptable waiting time from the terminal to be called according to the departure place information;
and sending the order to the terminal.
Preferably, the order cancellation reason information includes an acceptable distance;
correspondingly, the sending the order according to the order cancellation reason information and the corresponding preset rule comprises:
obtaining the departure place information of the order;
acquiring a terminal with a distance value smaller than the acceptable distance from the departure place of the UE from the terminal to be answered according to the departure place information;
and sending the order to the terminal.
Preferably, the method further comprises:
and if the order canceling record times of the UE in a second preset time period from the current time point are larger than a preset threshold value, marking the UE as a list-refreshing UE.
Preferably, before sending the order to the terminal to receive the order, the method further comprises:
judging whether the place of departure of the order is the same as the place of departure included in the order cancellation record, if so, shielding a terminal corresponding to the order cancellation record; if not, the terminal corresponding to the order canceling record is attributed to the terminal to be ordered.
The invention also provides an order processing device, comprising:
the system comprises a receiving module, a sending module and a sending module, wherein the receiving module is used for receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE;
an obtaining module, configured to obtain an order cancellation record of the UE within a first preset time period from the taxi taking time, where the order cancellation record includes a terminal corresponding to the order cancellation record
And the sending module is used for generating an order according to the taxi taking request and sending the order to a terminal to be ordered, wherein the terminal to be ordered does not comprise a terminal corresponding to the order canceling record.
Preferably, the order cancellation record includes order cancellation reason information;
correspondingly, the sending module is configured to send the order according to the order cancellation reason information and a corresponding preset rule.
Preferably the order cancellation reason information includes an acceptable wait time;
correspondingly, the sending module is specifically configured to obtain the information of the place of departure of the order; acquiring a terminal with the driving receiving time less than the acceptable waiting time from the terminal to be called according to the departure place information; and sending the order to the terminal.
Preferably, the order cancellation reason information includes an acceptable distance;
correspondingly, the order sending module is specifically used for acquiring the departure place information of the order; acquiring a terminal with a distance value smaller than the acceptable distance from the departure place of the UE from the terminal to be answered according to the departure place information; and sending the order to the terminal.
Preferably, the apparatus further comprises: a marking module;
the marking module is used for marking the UE as the order-brushing UE if the number of times of detecting and knowing that the order-cancelling record of the UE in a second preset time period from the current time point is greater than a preset threshold value.
Preferably, the apparatus further comprises: a shielding module;
the shielding module is used for judging whether the place of departure of the order is the same as the place of departure included in the order cancellation record or not, and shielding a terminal corresponding to the order cancellation record if the place of departure of the order is the same as the place of departure included in the order cancellation record; if not, the terminal corresponding to the order canceling record is attributed to the terminal to be ordered.
According to the technical scheme, the order processing method and the order processing device provided by the embodiment of the invention have the advantages that the order processing method and the order processing device are used for marking the order receiving terminal corresponding to the order canceling record so as to exclude the terminal when the passenger initiates a taxi taking request next time, so that the situation that the passenger needs to take orders for a plurality of times to find a proper driver is prevented, and the order sending pertinence is improved.
Drawings
The features and advantages of the present invention will be more clearly understood by reference to the accompanying drawings, which are illustrative and not to be construed as limiting the invention in any way, and in which:
FIG. 1 is a flow chart illustrating an order processing method according to an embodiment of the invention;
FIG. 2 is a flow chart illustrating an order processing method according to another embodiment of the invention;
fig. 3 is a flowchart illustrating an order processing apparatus according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
Some words mentioned in the examples of the present invention are exemplified below.
The User Equipment (UE) mentioned in the embodiments of the present invention refers to a calling service party, such as a passenger in a vehicle calling service, a mobile terminal or a Personal Computer (PC) used by the calling service party. Such as a smart phone, a Personal Digital Assistant (PDA), a tablet computer, a laptop computer, a car computer (carputer), a handheld game console, smart glasses, a smart watch, a wearable device, a virtual display device or a display enhancement device (e.g., Google Glass, Oculus Rift, Hololens, Gear VR), etc.
The terminal mentioned in the embodiment of the invention is equipment such as a service provider, a driver in the vehicle calling service, a mobile terminal or a PC terminal used for receiving orders and the like. Such as the devices used by the call service parties described above. Thus, in this embodiment, the first terminal is a mobile terminal held by a first driver, the second terminal is a terminal held by a second driver, … …, and the nth terminal is a terminal held by an nth driver. In this embodiment, in order to distinguish between a passenger and a driver, the user equipment UE and the terminal are respectively used to represent devices such as mobile terminals held by the passenger and the driver.
Fig. 1 is a flowchart illustrating an order processing method according to an embodiment of the present invention, and referring to fig. 1, the order processing method may be implemented by a server, and specifically includes the following steps:
110. receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE;
it should be noted that, when sending the taxi-taking request, the UE also sends the current time or the reserved taxi-taking time carried in the taxi-taking request to the server; or the server takes the time point of receiving the taxi taking request as the taxi taking time.
120. Obtaining an order cancellation record of the UE within a first preset time period from the taxi taking time, wherein the order cancellation record comprises a terminal corresponding to the order cancellation record;
the first preset time is settable, for example, 30s, 1min, 5min, and the like, and is not limited herein;
in addition, when a taxi taking request sent by User Equipment (UE) is received, if the UE is determined to have an order cancellation record in a first preset time period closest to taxi taking time, the server determines that a passenger corresponding to the UE is unsatisfied with an order receiving terminal of an order corresponding to the order cancellation record, so that the terminal is not suitable for the passenger by default, and marks the terminal according to the identifier of the terminal;
it will be appreciated that for each terminal there is an identity uniquely corresponding to it and stored in the database of the server, for example: number, etc.
130. And generating an order according to the taxi taking request, and sending the order to a terminal to be ordered, wherein the terminal to be ordered does not comprise a terminal corresponding to the order canceling record.
It should be noted that, since it is determined in step 120 that the terminal is not suitable for the UE and the terminal is marked, the server will automatically filter out the terminal and select another terminal to receive orders when dispatching the second order.
Therefore, the embodiment aims at the phenomenon that the passenger frequently gets off the order and then gets on the same driver quickly, so that both the passenger and the passenger are relatively helpless, and the mode of marking the order receiving terminal corresponding to the order canceling record is adopted, so that the terminal is removed when the passenger initiates a taxi taking request next time, the situation that the passenger needs to take orders for many times to find a suitable driver is prevented, and the method has the advantage of improving the order dispatching pertinence.
In order to further improve the effectiveness and pertinence of the order delivery, in an available embodiment, the order cancellation record includes order cancellation reason information;
and the server can send the order according to the order cancellation reason information and the corresponding preset rule.
It should be noted that the present embodiment sends the order to an appropriate terminal based on the order cancellation reason information fed back by the passenger, so as to prevent the situation that the order is cancelled again due to the same reason as the previous order cancellation reason.
The server reasonably arranges the sending range of the order based on the order cancellation reason information fed back by the passenger, namely, the order receiving terminal is screened to avoid the situation that the order is cancelled;
the order cancellation reason information is the reason why the passenger cancelled the previous order, for example: too much waiting time than expected, too far distance from the order taking terminal, etc.
Based on the above order cancellation reason information, the present embodiment proposes the following preset rules:
rule one, if the order cancellation reason information is detected that the passenger considers that the waiting time (drive receiving time) exceeds the expected waiting time;
the server acquires the departure place information carried in the order;
acquiring a terminal with the pickup time being less than the acceptable waiting time from the terminal to be picked up according to the departure place information;
sending the order to the terminal;
in the alternative, the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the second,
the server acquires the location information of the order receiving terminal according to the identification of the order receiving terminal;
acquiring the order receiving time of the order receiving terminal according to the location information and the departure place information in the order;
screening out terminals with pickup time smaller than that of the pickup terminal from the terminals to be picked up according to the departure place information carried in the order;
and sending the order to the screened terminal.
It should be noted that the driving receiving time needs to take the actual road conditions, environmental factors and other comprehensive consideration into consideration, and the specific algorithm is not limited here;
in addition, the departure point information carried in the order and the departure point information carried in the previous order may be different, so that when the order waiting terminal is screened, the server acquires the departure point information carried in the order initiated by the passenger again, and on the basis of the departure point information, the screening precision can be improved.
It can be seen that the acceptable wait time is determined by passenger selection or server order delivery, but the wait time for the order is less than the wait time for the previous order regardless of the manner.
According to a second rule, if the fact that the order cancellation reason information is detected that the passenger thinks that the pickup terminal is too far away from the passenger, the server acquires departure place information carried in the order;
acquiring a terminal with a distance value smaller than the receivable distance value from the departure place of the UE from the terminal to be answered according to the departure place information;
and sending the order to the terminal.
It will be appreciated that the acceptable distance information selected by the passenger is, for example: 2km, 4km, etc.; a terminal within this range, to which the server has the possibility to dispatch the order;
in the alternative, the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the second,
the server acquires the location information of the order receiving terminal according to the identification of the order receiving terminal;
acquiring a first distance value between the order receiving terminal and a UE place of departure according to the location information and the place of departure information in the order;
and screening out terminals with a second distance value smaller than the first distance value from the terminals to be accepted according to the departure place information of the order.
Further, the second distance value needs to satisfy a certain requirement to be able to serve as an order terminal, for example: the difference value between the first distance value and the first distance value is larger than a preset distance value and can be used as a dispatching terminal; the preset distance values here are for example: 500m, 1km, etc.
Aiming at the two schemes, if the current order is cancelled again and the order is initiated again within the preset time, adjusting the parameters of the pickup time and the preset distance value, wherein the adjustment scheme is to further reduce the pickup time and further increase the preset distance value;
for example: when the UE initiates the current order, the requirement of the server on the driving time is 10min, if the situation occurs, the requirement on the driving time is 7min, and so on, the requirement on the driving time is shorter and shorter;
correspondingly, the requirements for the preset distance value are also similar, and are not described herein again.
In another possible embodiment, if it is detected that the order cancellation record frequency of the UE in a second preset time period closest to the current time point is greater than a preset threshold, the UE is marked as a list-flushing UE.
It can be understood that if the UE is marked as a billing UE, the order initiated by the UE is not sent within a preset time, where the preset time is, for example: 30min, 1h and the like;
in addition, the server can also warn the passenger corresponding to the UE in a short message reminding mode.
Fig. 2 is a schematic flow chart illustrating an order processing method according to another embodiment of the present invention, and the following describes the scheme in detail with reference to fig. 2:
firstly, if the server detects that the passenger cancels the order, the server sends an order cancellation reason request to the UE, where the order cancellation reason request includes a plurality of reason options for canceling the order, for example: 1. negotiating with the driver to cancel the order; 2. the waiting time is too long; 3. canceling the order if the driver is too far away; 4. i changed the journey;
if the passenger selects the corresponding option, the server executes the corresponding scheme when the passenger initiates a new order again;
and if the passenger selects the option 1, dispatching the new order to the order receiving terminal except the terminal.
If the passenger selects option 2 or 3; the passenger is sent the option of an acceptable waiting period, which includes a number of different time values, such as: 5min, 10min and the like;
screening the order receiving terminals according to the waiting time options selected by the passengers; for example: if the waiting time corresponding to the waiting time option selected by the passenger is 5min, screening a terminal with the driving receiving time not more than 5min from the terminals to receive the order; and if the waiting time corresponding to the waiting time option selected by the passenger is 10min, screening out the terminal with the pickup time not exceeding 10min from the terminals to be picked up.
In the alternative, the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the first and second sets of the second,
based on the acceptable distance information selected by the passenger, for example: 2km and 4km, screening the to-be-connected single terminal;
if the passenger selects option 4, no further questions are pursued.
And if the passenger does not select the reason for canceling the order and initiates a new order within the preset time, dispatching the new order to the order receiving terminals except the terminal.
In order to avoid the situation of mistakenly damaging the terminal, in another feasible embodiment, before the server sends the order newly initiated by the UE to the terminal to receive the order, the server further determines whether the place of departure of the order is the same as the place of departure included in the order cancellation record, if so, the server indicates that the terminal corresponding to the order cancellation record is the terminal not suitable for the order initiated by the UE, and the server shields the terminal corresponding to the order cancellation record; if not, the user is indicated to be more on-board, and the terminal corresponding to the order canceling record may meet the requirement of the user, so that the terminal corresponding to the order canceling record is attributed to the terminal to be received and participates in the order dispatching of the server.
Therefore, in the embodiment, whether the user changes the boarding point to selectively shield the terminal corresponding to the order cancellation record is judged before the order is dispatched, so that the condition that the terminal corresponding to the deadly order cancellation record is mistakenly injured due to the dead terminal is avoided.
Method embodiments are described as a series of acts or combinations for simplicity of explanation, but it should be understood by those skilled in the art that the present invention is not limited by the order of acts or acts described, as some steps may occur in other orders or concurrently with other steps in accordance with the embodiments of the invention. Furthermore, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no particular act is required to implement the invention.
Fig. 3 is a flowchart illustrating an order processing apparatus according to an embodiment of the present invention, and referring to fig. 3, the order processing apparatus includes: a receiving module 31, an obtaining module 32 and a sending module 33; wherein the content of the first and second substances,
the receiving module 31 is configured to receive a taxi taking request sent by user equipment UE, and obtain taxi taking time for the UE to send the taxi taking request;
an obtaining module 32, configured to obtain an order cancellation record of the UE within a first preset time period from the taxi taking time, where the order cancellation record includes a terminal corresponding to the order cancellation record
And the sending module 33 is configured to generate an order according to the taxi taking request, and send the order to a terminal to receive orders, where the terminal to receive orders does not include a terminal corresponding to the order cancellation record.
It should be noted that, after receiving a taxi-taking request sent by the UE, the receiving module 31 obtains taxi-taking time, and sends the obtained data to the obtaining module 32 and the sending module 33; the obtaining module 32 obtains order data within a first preset time period according to the taxi taking time, and if the order cancellation record is found to exist according to the order data, the identifier of the terminal corresponding to the order cancellation record is sent to the sending module 33; the sending module 33 generates an order according to the taxi taking request, and shields the terminal according to the identifier of the terminal corresponding to the order cancel record, so as to send the order to other terminals.
The embodiment of the invention adopts a mode of marking the order receiving terminal corresponding to the order canceling record to eliminate the terminal when the passenger initiates a taxi taking request next time, so as to prevent the passenger from needing to take orders for finding a proper driver for many times, and has the advantage of improving the order dispatching pertinence.
In this embodiment, the working principle of the sending module 33 is as follows:
firstly, the sending module 33 reads the order cancellation reason information included in the order cancellation record;
and then, according to the order cancellation reason information, sending the order according to a corresponding preset rule.
Based on the type of the reason for canceling the order, the preset rules are different, for example, as follows:
the order cancellation reasons include: acceptable latency and acceptable distance; based on different information fed back from the previous time, when the passenger initiates a new order, the sending module 33 executes a corresponding scheme;
if the passenger selects the order cancellation reason because it is too long and selects acceptable waiting time information, the sending module 33 implements the following scheme:
obtaining departure place information carried in the order; acquiring a terminal with the driving receiving time less than the acceptable waiting time carried in the acceptable waiting time information from the terminal to be called according to the departure place information; and sending the order to the terminal.
If the order cancellation reason selected by the passenger is too long and acceptable distance information is selected, the sending module 33 executes the following scheme:
obtaining departure place information carried in the order; according to the departure place information, acquiring a terminal, of which the distance value with the departure place of the UE is smaller than the acceptable distance value carried in the acceptable distance information, from the terminal to be answered; and sending the order to the terminal.
In order to further improve the effectiveness of the scheme and prevent multiplication, the device further comprises: a marking module 34;
the marking module 34 is configured to mark the UE as a billing UE if it is detected that the number of times of canceling the order record of the UE in a second preset time period closest to the current time point is greater than a preset threshold.
In order to avoid the situation of accidentally injuring the terminal, the device further comprises: the shielding module is used for judging whether the place of departure of the order is the same as the place of departure included in the order cancellation record or not, and shielding a terminal corresponding to the order cancellation record if the place of departure of the order is the same as the place of departure included in the order cancellation record; and if not, attributing the terminal corresponding to the order canceling record as the terminal to receive the order.
As for the apparatus embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
It should be noted that, in the respective components of the apparatus of the present invention, the components therein are logically divided according to the functions to be implemented thereof, but the present invention is not limited thereto, and the respective components may be newly divided or combined as necessary.
Various component embodiments of the invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. In the device, the PC remotely controls the equipment or the device through the Internet, and accurately controls each operation step of the equipment or the device. The present invention may also be embodied as apparatus or device programs (e.g., computer programs and computer program products) for performing a portion or all of the methods described herein. The program for realizing the invention can be stored on a computer readable medium, and the file or document generated by the program has statistics, generates a data report and a cpk report, and the like, and can carry out batch test and statistics on the power amplifier. It should be noted that the above-mentioned embodiments illustrate rather than limit the invention, and that those skilled in the art will be able to design alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names.
Although the embodiments of the present invention have been described in conjunction with the accompanying drawings, those skilled in the art may make various modifications and variations without departing from the spirit and scope of the invention, and such modifications and variations fall within the scope defined by the appended claims.
Claims (10)
1. An order processing method, comprising:
receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE;
obtaining an order cancellation record of the UE within a first preset time period from the taxi taking time, wherein the order cancellation record comprises a terminal corresponding to the order cancellation record;
generating an order according to the taxi taking request, and sending the order to a terminal to be answered, wherein the terminal to be answered does not comprise a terminal corresponding to the order cancellation record, when the taxi taking request sent by the user equipment UE is received, the fact that the order cancellation record exists in a first preset time period closest to the taxi taking time of the UE is determined, a server defaults the terminal to be answered of the order corresponding to the order cancellation record to be not suitable for the user, and marks the terminal to be answered;
before the order is sent to the order receiving terminal, the method further comprises the following steps:
judging whether the place of departure of the order is the same as the place of departure included in the order cancellation record, if so, shielding a terminal corresponding to the order cancellation record; if not, the terminal corresponding to the order canceling record is attributed to the terminal to be ordered.
2. The method of claim 1, wherein the order cancellation record includes order cancellation reason information;
correspondingly, the step of sending the order to the terminal to receive the order specifically comprises the following steps:
and sending the order according to the order cancellation reason information and a corresponding preset rule.
3. The method of claim 2, wherein the order cancellation reason information includes an acceptable wait time;
correspondingly, the sending the order according to the order cancellation reason information and the corresponding preset rule comprises:
obtaining the departure place information of the order;
acquiring a terminal with the driving receiving time less than the acceptable waiting time from the terminal to be called according to the departure place information;
and sending the order to the terminal.
4. The method of claim 2, wherein the order cancellation reason information includes an acceptable distance;
correspondingly, the sending the order according to the order cancellation reason information and the corresponding preset rule comprises:
obtaining the departure place information of the order;
acquiring a terminal with a distance value smaller than the acceptable distance from the departure place of the UE from the terminal to be answered according to the departure place information;
and sending the order to the terminal.
5. The method according to any one of claims 1-4, characterized in that the method further comprises:
and if the order canceling record times of the UE in a second preset time period from the current time point are larger than a preset threshold value, marking the UE as a list-refreshing UE.
6. An order processing apparatus, comprising:
the system comprises a receiving module, a sending module and a sending module, wherein the receiving module is used for receiving a taxi taking request sent by User Equipment (UE) and acquiring taxi taking time of the taxi taking request sent by the UE;
an obtaining module, configured to obtain an order cancellation record of the UE within a first preset time period from the taxi taking time, where the order cancellation record includes a terminal corresponding to the order cancellation record
A sending module, configured to generate an order according to the taxi taking request, and send the order to a terminal to be answered, where the terminal to be answered does not include a terminal corresponding to the order cancellation record, where when a taxi taking request sent by the user equipment UE is received, it is determined that the order cancellation record exists in a first preset time period closest to the taxi taking time of the UE, and the server defaults the terminal to be answered of the order corresponding to the order cancellation record as unsuitable for the user, and marks the terminal to be answered;
the device also includes: a shielding module;
the shielding module is used for judging whether the place of departure of the order is the same as the place of departure included in the order cancellation record or not, and shielding a terminal corresponding to the order cancellation record if the place of departure of the order is the same as the place of departure included in the order cancellation record; if not, the terminal corresponding to the order canceling record is attributed to the terminal to be ordered.
7. The apparatus of claim 6, wherein the order cancellation record includes order cancellation reason information;
correspondingly, the sending module is configured to send the order according to the order cancellation reason information and a corresponding preset rule.
8. The apparatus of claim 7, wherein the order cancellation reason information comprises an acceptable wait time;
correspondingly, the sending module is specifically configured to obtain the information of the place of departure of the order; acquiring a terminal with the driving receiving time less than the acceptable waiting time from the terminal to be called according to the departure place information; and sending the order to the terminal.
9. The apparatus of claim 7, wherein the order cancellation reason information comprises an acceptable distance;
correspondingly, the sending module is specifically configured to obtain departure place information of the order; acquiring a terminal with a distance value smaller than the acceptable distance from the departure place of the UE from the terminal to be answered according to the departure place information; and sending the order to the terminal.
10. The apparatus of any one of claims 6-9, further comprising: a marking module;
the marking module is used for marking the UE as the order-brushing UE if the number of times of detecting and knowing that the order-cancelling record of the UE in a second preset time period from the current time point is greater than a preset threshold value.
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| CN111091221A (en) * | 2018-10-23 | 2020-05-01 | 北京嘀嘀无限科技发展有限公司 | Travel waiting tolerance time prediction method, system, device and storage medium |
| CN111325374B (en) * | 2018-12-13 | 2022-07-05 | 北京嘀嘀无限科技发展有限公司 | Method and device for predicting order cancellation probability and electronic equipment |
| CN111861620A (en) * | 2019-12-18 | 2020-10-30 | 北京嘀嘀无限科技发展有限公司 | Order processing method and system |
| CN111242465A (en) * | 2020-01-08 | 2020-06-05 | 杭州优行科技有限公司 | Taxi taking order conflict processing method and device, electronic equipment and storage medium |
| CN111343284A (en) * | 2020-03-24 | 2020-06-26 | 长沙硕铠电子科技有限公司 | Method for judging whether passenger cancels taxi taking |
| CN111832897A (en) * | 2020-06-10 | 2020-10-27 | 北京嘀嘀无限科技发展有限公司 | Data processing method and device, electronic equipment and computer readable storage medium |
| CN113762556A (en) * | 2021-09-17 | 2021-12-07 | 江西易至智行汽车运营服务有限公司 | Car booking method and system based on car calling piles, storage medium and computer equipment |
| CN114581191A (en) * | 2022-03-08 | 2022-06-03 | 首约科技(北京)有限公司 | Method for improving binding order efficiency of instant vehicle |
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| CN105117799A (en) * | 2015-08-20 | 2015-12-02 | 北京嘀嘀无限科技发展有限公司 | Order filtering method and device |
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