CN111832764A

CN111832764A - A data processing method, apparatus, electronic device and readable storage medium

Info

Publication number: CN111832764A
Application number: CN201910300800.8A
Authority: CN
Inventors: 司尚春; 王一方; 刘章勋
Original assignee: Beijing Didi Infinity Technology and Development Co Ltd
Current assignee: Beijing Didi Infinity Technology and Development Co Ltd
Priority date: 2019-04-15
Filing date: 2019-04-15
Publication date: 2020-10-27
Also published as: WO2020211455A1

Abstract

The present application provides a data processing method, device, electronic device and readable storage medium, wherein the method includes: acquiring a target ride order, wherein the target ride order is a canceled ride order; determining The behavior record information of the target ride order and the vehicle information for receiving the target ride order; according to the behavior record information, determine whether the target vehicle corresponding to the vehicle information receives the target ride order. There is malicious parking behavior. Through the above method, since no manual parameters are required, it is beneficial to reduce the manual workload. Moreover, through this method, multiple target ride orders can be judged at the same time, that is, the malicious parking can be improved. Remaining behavior identification efficiency, and then better vehicle resource scheduling.

Description

A data processing method, apparatus, electronic device and readable storage medium

技术领域technical field

本申请涉及计算机技术领域，具体而言，涉及一种数据处理方法、装置、电子设备和可读存储介质。The present application relates to the field of computer technology, and in particular, to a data processing method, apparatus, electronic device, and readable storage medium.

背景技术Background technique

随着人们生活水平的提高和科技的发展，网约车被越来越多的用户所使用。对于网约车司机，存在许多恶意的司机行为，例如，恶意驻留(网约车司机在接到订单之后，通过驻留在接单位置附近，并拒绝主动联系乘客或者拒绝与乘客建立有效的联系，已达到迫使乘客取消订单的目的)行为。With the improvement of people's living standards and the development of technology, online car-hailing is used by more and more users. For car-hailing drivers, there are many malicious driver behaviors, such as malicious stay (after receiving an order, the car-hailing driver stays near the place where the order is received and refuses to actively contact the passenger or refuses to establish an effective relationship with the passenger). contact, has achieved the purpose of forcing passengers to cancel the order) behavior.

对于恶意驻留行为，在现有技术中，主要通过人工的方式来进行识别，导致人工工作量较大、且识别效率较低，在无法及时识别这类行为的情况下，会导致车辆资源调度无法有效进行。For malicious resident behavior, in the prior art, it is mainly identified by manual methods, resulting in a large manual workload and low identification efficiency. If such behaviors cannot be identified in time, it will lead to vehicle resource scheduling. cannot be done effectively.

发明内容SUMMARY OF THE INVENTION

有鉴于此，本申请实施例的目的在于提供一种数据处理方法、装置、电子设备和计算机可读存储介质，以提高恶意驻留行为识别效率，进而更好地进行车辆资源调度。In view of this, the purpose of the embodiments of the present application is to provide a data processing method, apparatus, electronic device, and computer-readable storage medium, so as to improve the efficiency of identifying malicious resident behaviors, thereby better performing vehicle resource scheduling.

主要包括以下几个方面：It mainly includes the following aspects:

第一方面，本申请实施例提供了一种数据处理方法，包括：In a first aspect, an embodiment of the present application provides a data processing method, including:

获取目标乘车订单，其中，所述目标乘车订单为已被取消的乘车订单；obtaining a target ride order, wherein the target ride order is a canceled ride order;

确定所述目标乘车订单的行为记录信息和接收所述目标乘车订单的车辆信息；determining the behavior record information of the target ride order and the vehicle information for receiving the target ride order;

根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为。According to the behavior record information, it is determined whether the target vehicle corresponding to the vehicle information has malicious resident behavior after receiving the target ride order.

可选地，所述行为记录信息包括：Optionally, the behavior record information includes:

所述目标车辆的司机的通信记录信息和所述目标车辆的行程记录信息。Communication record information of the driver of the target vehicle and travel record information of the target vehicle.

可选地，所述根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为，包括：Optionally, according to the behavior record information, judging whether the target vehicle corresponding to the vehicle information has malicious staying behavior after receiving the target ride order, including:

根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述行程记录信息，判断所述目标车辆和所述目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；According to the communication record information, determine whether the driver of the target vehicle has contacted the target passenger; according to the travel record information, determine the distance information between the target vehicle and the target passenger, and the target passenger information on the distance traveled by the vehicle after receiving the ride order;

当所述目标车辆的司机未与所述目标乘客进行联系，所述路程距离信息对应的值大于第一预设阈值，以及所述行驶距离信息对应的值小于第二预设阈值时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。When the driver of the target vehicle has not contacted the target passenger, the value corresponding to the distance information is greater than the first preset threshold, and the value corresponding to the travel distance information is less than the second preset threshold, it is determined that the The target vehicle behaves maliciously after receiving the target ride order.

所述目标车辆的司机的通信记录信息和所述目标乘车订单的取消操作记录信息。The communication record information of the driver of the target vehicle and the cancellation operation record information of the target ride order.

根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息和所述目标乘车订单从下单到被取消时之间的时间间隔信息；According to the communication record information, it is judged whether the driver of the target vehicle has contacted the target passenger; according to the cancellation operation record information, it is determined that the cancellation party information of the target ride order and the order from which the target ride order is placed are determined. Time interval information between the order and the cancellation;

当所述目标车辆的司机未与所述目标乘客进行联系，所述取消方信息为目标乘客，以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。When the driver of the target vehicle has not contacted the target passenger, the canceling party information is the target passenger, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle is receiving There is malicious staying behavior after the target ride order.

所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息。The travel record information of the target vehicle and the cancellation operation record information of the target ride order.

根据所述行程记录信息，判断所述目标车辆和目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息，以及所述目标乘车订单从下单到被取消时之间的时间间隔信息；According to the travel record information, determine the distance information between the target vehicle and the target passenger, and the travel distance information of the target vehicle after receiving the ride order; according to the cancellation operation record information, determine information on the canceling party of the target ride-hailing order, and information on the time interval between when the target ride-hailing order is placed and when it is cancelled;

当所述路程距离信息对应的值大于第一预设阈值，所述行驶距离信息对应的值小于第二预设阈值，所述取消方信息为目标乘客，以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。When the value corresponding to the distance information is greater than the first preset threshold, the value corresponding to the travel distance information is less than the second preset threshold, the canceling party information is the target passenger, and the value corresponding to the time interval information is greater than When the first preset time period is used, it is determined that the target vehicle maliciously resides after receiving the target ride order.

所述目标车辆的司机的通信记录信息、所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息。Communication record information of the driver of the target vehicle, travel record information of the target vehicle, and cancellation operation record information of the target ride order.

根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述行程记录信息，判断所述目标车辆和所述目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息，以及所述目标乘车订单从下单到被取消时之间的时间间隔信息；According to the communication record information, determine whether the driver of the target vehicle has contacted the target passenger; according to the travel record information, determine the distance information between the target vehicle and the target passenger, and the target passenger The travel distance information of the vehicle after receiving the ride order; according to the cancellation operation record information, determine the information of the canceler of the target ride order, and the time between the order placement and the cancellation of the target ride order. time interval information;

当所述目标车辆的司机未与所述目标乘客进行联系、所述路程距离信息对应的值大于第一预设阈值、所述行驶距离信息对应的值小于第二预设阈值、所述取消方信息为目标乘客、以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。When the driver of the target vehicle has not contacted the target passenger, the value corresponding to the distance information is greater than the first preset threshold, the value corresponding to the travel distance information is less than the second preset threshold, the cancellation party When the information is the target passenger, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has maliciously resident behavior after receiving the target ride order.

可选地，所述根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系，包括：Optionally, determining whether the driver of the target vehicle has contacted the target passenger according to the communication record information, including:

根据所述通信记录信息，判断所述目标车辆的司机是否满足以下所有的条件：所述目标车辆的司机在第二预设时长内拨打了所述目标乘客的联系号码、所述目标车辆的司机在第三预设时长内建立了与所述目标乘客的通话连接，以及所述目标车辆的司机在第四预设时长内向所述目标乘客发送了即时通信信息；According to the communication record information, it is determined whether the driver of the target vehicle satisfies all of the following conditions: the driver of the target vehicle has dialed the contact number of the target passenger within a second preset time period, the driver of the target vehicle A call connection with the target passenger is established within a third preset time period, and the driver of the target vehicle sends instant messaging information to the target passenger within a fourth preset time period;

如果所述目标车辆的司机不满足所述所有的条件，确定所述目标车辆的司机未与所述目标乘客进行联系。If the driver of the target vehicle does not satisfy all the conditions, it is determined that the driver of the target vehicle is not in contact with the target passenger.

第二方面，本申请实施例提供了一种数据处理装置，包括：In a second aspect, an embodiment of the present application provides a data processing apparatus, including:

获取单元，用于获取目标乘车订单，其中，所述目标乘车订单为已被取消的乘车订单；an obtaining unit, configured to obtain a target ride order, wherein the target ride order is a canceled ride order;

处理单元，用于确定所述目标乘车订单的行为记录信息和接收所述目标乘车订单的车辆信息；a processing unit, configured to determine the behavior record information of the target ride order and receive the vehicle information of the target ride order;

判断单元，用于根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为。A judging unit, configured to judge, according to the behavior record information, whether the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order.

可选地，在所述判断单元用于根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为时，包括：Optionally, when the judging unit is configured to judge, according to the behavior record information, whether the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order, the method includes:

可选地，在所述判断单元用于根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系时，包括：Optionally, when the judging unit is configured to judge whether the driver of the target vehicle has contacted the target passenger according to the communication record information, the method includes:

第三方面，本申请实施例还提供了一种电子设备，包括：处理器、存储介质和总线，所述存储介质存储有所述处理器可执行的机器可读指令，当电子设备运行时，所述处理器与所述存储介质之间通过总线通信，所述处理器执行所述机器可读指令，以执行如第一方面中任一项所述的方法的步骤。In a third aspect, an embodiment of the present application further provides an electronic device, including: a processor, a storage medium, and a bus, where the storage medium stores machine-readable instructions executable by the processor, and when the electronic device runs, The processor communicates with the storage medium through a bus, and the processor executes the machine-readable instructions to perform the steps of the method according to any one of the first aspects.

第四方面，本申请实施例还提供了一种计算机可读存储介质，计算机可读存储介质上存储有计算机程序，所述计算机程序被处理器运行时执行如第一方面中任一项所述的方法的步骤。In a fourth aspect, an embodiment of the present application further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and the computer program is executed by a processor when it is executed as described in any one of the first aspect steps of the method.

本申请的实施例提供的技术方案可以包括以下有益效果：The technical solutions provided by the embodiments of the present application may include the following beneficial effects:

在本申请实施例中，由于乘车订单记录了在订单下发之后司机与乘客之间的有关行为记录，例如：司机的行进路线、司机的出发地点，以及司机和乘客之间的通信记录等内容，同时还记录了该乘车订单下发给的目标车辆信息，因此在乘车订单被取消之后，通过该被取消的乘车订单可以获取目标乘车订单的行为记录信息(如：司机的行为记录和乘客的行为记录)，以及可以获取到接收该目标乘车订单的车辆信息，即：乘客在下单之后，会将该订单发送给的某一车辆端，其中，该车辆的车辆信息会记录在该订单中，在该订单被取消之后，被取消后的订单可以作为目标乘车订单，该车辆的车辆信息可以作为上述提到的接收目标乘车订单的车辆信息，由于行为记录信息能够反映出订单被取消之前司机和乘客的各种行为记录(例如，司机是否主动联系过乘客、司机是否与乘客取得了联系和司机是否发生了移动等内容)，以及取消该订单的操作方，以及发生取消操作的时间信息等，因此可以根据该行为记录信息，判断目标车辆在接收到目标乘车订单后是否存在恶意驻留的行为，通过上述方法，由于无需人工参与，因此有利于降低人工工作量，并且，通过该方法，可以在同一时间对多个目标乘车订单进行判断，即：可以支持大规模订单判责，因此有利于提高恶意驻留行为识别效率，进而更好地进行车辆资源调度。In the embodiment of the present application, since the ride order records the relevant behavior records between the driver and the passenger after the order is issued, for example, the driver's travel route, the driver's departure location, and the communication record between the driver and the passenger, etc. At the same time, the information of the target vehicle issued by the ride order is also recorded. Therefore, after the ride order is cancelled, the behavior record information of the target ride order can be obtained through the canceled ride order (for example: the driver's behavior records and passenger behavior records), and can obtain the vehicle information that receives the target ride order, that is, after the passenger places the order, the order will be sent to a certain vehicle terminal, where the vehicle information of the vehicle will be Recorded in the order, after the order is cancelled, the cancelled order can be used as the target ride order, and the vehicle information of the vehicle can be used as the vehicle information for receiving the target ride order mentioned above. reflect the various behavioral records of the driver and passenger before the order was cancelled (for example, whether the driver actively contacted the passenger, whether the driver made contact with the passenger, whether the driver moved, etc.), and the operator who cancelled the order, and The time information of the cancellation operation, etc., can be recorded according to the behavior information to determine whether the target vehicle has malicious parking behavior after receiving the target ride order. Through the above method, since no manual participation is required, it is beneficial to reduce manual work. In addition, through this method, multiple target ride orders can be judged at the same time, that is, it can support large-scale order judgment, so it is beneficial to improve the efficiency of malicious resident behavior identification, and then better conduct vehicle resources. schedule.

为使本申请的上述目的、特征和优点能更明显易懂，下文特举较佳实施例，并配合所附附图，作详细说明如下。In order to make the above-mentioned objects, features and advantages of the present application more obvious and easy to understand, the preferred embodiments are exemplified below, and are described in detail as follows in conjunction with the accompanying drawings.

附图说明Description of drawings

为了更清楚地说明本申请实施例的技术方案，下面将对实施例中所需要使用的附图作简单地介绍，应当理解，以下附图仅示出了本申请的某些实施例，因此不应被看作是对范围的限定，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他相关的附图。In order to illustrate the technical solutions of the embodiments of the present application more clearly, the following drawings will briefly introduce the drawings that need to be used in the embodiments. It should be understood that the following drawings only show some embodiments of the present application, and therefore do not It should be regarded as a limitation of the scope, and for those of ordinary skill in the art, other related drawings can also be obtained according to these drawings without any creative effort.

图1为本申请实施例一提供的一种数据处理方法的流程示意图；1 is a schematic flowchart of a data processing method provided in Embodiment 1 of the present application;

图2为本申请实施例一提供的另一种数据处理方法的流程示意图；2 is a schematic flowchart of another data processing method provided in Embodiment 1 of the present application;

图3为本申请实施例二提供的一种数据处理装置的结构示意；FIG. 3 is a schematic structural diagram of a data processing apparatus according to Embodiment 2 of the present application;

图4为本申请实施例三提供的一种电子设备的结构示意图。FIG. 4 is a schematic structural diagram of an electronic device according to Embodiment 3 of the present application.

具体实施方式Detailed ways

为使本申请实施例的目的、技术方案和优点更加清楚，下面将结合本申请实施例中的附图，对本申请实施例中的技术方案进行清楚、完整地描述，应当理解，本申请中附图仅起到说明和描述的目的，并不用于限定本申请的保护范围。另外，应当理解，示意性的附图并未按实物比例绘制。本申请中使用的流程图示出了根据本申请的一些实施例实现的操作。应该理解，流程图的操作可以不按顺序实现，没有逻辑的上下文关系的步骤可以反转顺序或者同时实施。此外，本领域技术人员在本申请内容的指引下，可以向流程图添加一个或多个其他操作，也可以从流程图中移除一个或多个操作。In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the accompanying drawings in the embodiments of the present application. The drawings are only for the purpose of illustration and description, and are not used to limit the protection scope of the present application. In addition, it should be understood that the schematic drawings are not drawn to scale. The flowcharts used in this application illustrate operations implemented in accordance with some embodiments of the application. It should be understood that the operations of the flowcharts may be performed out of order and that steps without logical context may be performed in reverse order or concurrently. In addition, those skilled in the art can add one or more other operations to the flowchart, and can also remove one or more operations from the flowchart under the guidance of the content of the present application.

另外，所描述的实施例仅仅是本申请一部分实施例，而不是全部的实施例。通常在此处附图中描述和示出的本申请实施例的组件可以以各种不同的配置来布置和设计。因此，以下对在附图中提供的本申请的实施例的详细描述并非旨在限制要求保护的本申请的范围，而是仅仅表示本申请的选定实施例。基于本申请的实施例，本领域技术人员在没有做出创造性劳动的前提下所获得的所有其他实施例，都属于本申请保护的范围。In addition, the described embodiments are only some of the embodiments of the present application, but not all of the embodiments. The components of the embodiments of the present application generally described and illustrated in the drawings herein may be arranged and designed in a variety of different configurations. Thus, the following detailed description of the embodiments of the application provided in the accompanying drawings is not intended to limit the scope of the application as claimed, but is merely representative of selected embodiments of the application. Based on the embodiments of the present application, all other embodiments obtained by those skilled in the art without creative work fall within the protection scope of the present application.

需要说明的是，本申请实施例中将会用到术语“包括”，用于指出其后所声明的特征的存在，但并不排除增加其它的特征。It should be noted that the term "comprising" will be used in the embodiments of the present application to indicate the existence of the features declared later, but does not exclude the addition of other features.

需要提前说明的是，本申请实施例涉及到的装置或电子设备等可以执行在单个服务器上，也可以执行在服务器组。服务器组可以是集中式的，也可以是分布式的。在一些实施例中，服务器相对于终端，可以是本地的，也可以是远程的。例如，服务器可以经由网络访问存储在服务请求方终端、服务提供方终端、或数据库、或其任意组合中的信息和/或数据。作为另一示例，服务器可以直接连接到服务请求方终端、服务提供方终端和数据库中至少一个，以访问存储的信息和/或数据。在一些实施例中，服务器可以在云平台上实现；仅作为示例，云平台可以包括私有云、公有云、混合云、社区云(community cloud)、分布式云、跨云(inter-cloud)、多云(multi-cloud)等，或者它们的任意组合。It should be noted in advance that, the apparatuses or electronic devices, etc. involved in the embodiments of the present application may be executed on a single server, or may be executed on a server group. Server groups can be centralized or distributed. In some embodiments, the server may be local or remote relative to the terminal. For example, a server may access information and/or data stored in a service requester terminal, a service provider terminal, or a database, or any combination thereof, via a network. As another example, the server may connect directly to at least one of a service requester terminal, a service provider terminal, and a database to access stored information and/or data. In some embodiments, the server may be implemented on a cloud platform; by way of example only, the cloud platform may include private cloud, public cloud, hybrid cloud, community cloud, distributed cloud, inter-cloud, Multi-cloud, etc., or any combination of them.

另外，本申请实施例涉及到的装置或电子设备还可以执行在移动设备、平板计算机、膝上型计算机或交通工具的内置设备等设备上，或其任意组合。在一些实施例中，移动设备可以包括智能家居设备、可穿戴设备、智能移动设备、虚拟现实设备、或增强现实设备等，或其任意组合。在一些实施例中，智能家居设备可以包括智能照明设备、智能电器设备的控制设备、智能监控设备、智能电视、智能摄像机、或对讲机等，或其任意组合。在一些实施例中，可穿戴设备可包括智能手环、智能头盔、智能手表、智能配件等、或其任何组合。在一些实施例中，智能移动设备可以包括智能手机、个人数字助理(Personal DigitalAssistant，PDA)、游戏设备、导航设备、或销售点(point of sale，POS)设备等，或其任意组合。在一些实施例中，虚拟现实设备和/或增强现实设备可以包括虚拟现实头盔、增强现实头盔等，或其任意组合。例如，虚拟现实设备和/或增强现实设备可以包括各种虚拟现实产品等。在一些实施例中，交通工具的内置设备可以包括车载计算机、车载电视等。In addition, the apparatuses or electronic devices involved in the embodiments of the present application may also be executed on devices such as mobile devices, tablet computers, laptop computers, or built-in devices of vehicles, or any combination thereof. In some embodiments, mobile devices may include smart home devices, wearable devices, smart mobile devices, virtual reality devices, or augmented reality devices, etc., or any combination thereof. In some embodiments, the smart home devices may include smart lighting devices, control devices for smart electrical devices, smart monitoring devices, smart TVs, smart cameras, or walkie-talkies, etc., or any combination thereof. In some embodiments, the wearable device may include a smart bracelet, a smart helmet, a smart watch, a smart accessory, etc., or any combination thereof. In some embodiments, the smart mobile device may include a smartphone, a Personal Digital Assistant (PDA), a gaming device, a navigation device, or a point of sale (POS) device, etc., or any combination thereof. In some embodiments, the virtual reality device and/or the augmented reality device may include a virtual reality headset, an augmented reality headset, etc., or any combination thereof. For example, virtual reality devices and/or augmented reality devices may include various virtual reality products and the like. In some embodiments, the built-in devices of the vehicle may include an on-board computer, on-board television, and the like.

需要再次说明的是，本申请实施例中提到的目标车辆的类型可以包括地面交通工具、水上交通工具和空中交通工具，关于目标车辆的类型在此不做具体限定。It should be noted again that the types of target vehicles mentioned in the embodiments of the present application may include ground vehicles, water vehicles, and air vehicles, and the types of target vehicles are not specifically limited herein.

为了便于理解，下面对本申请实施例中提到的词语进行解释说明：For ease of understanding, the words mentioned in the embodiments of the present application are explained below:

目标乘车订单：在乘客下单之后，该订单会被派送给某一车辆，在该订单被取消之后，该被取消的订单可以作为目标乘车订单，其中，当该订单被取消之后，被取消的订单不能再次作为乘客下发的订单来使用。Target ride order: After the passenger places an order, the order will be dispatched to a certain vehicle. After the order is canceled, the cancelled order can be used as a target ride order. Cancelled orders cannot be used again as passenger-placed orders.

接收目标乘客订单的车辆信息：在乘客下单之后，该订单会被派送给某一车辆，以使该车辆执行该订单，该车辆的车辆信息可以作为接收目标乘客订单的车辆信息。Receive the vehicle information of the target passenger's order: After the passenger places an order, the order will be dispatched to a vehicle so that the vehicle can execute the order, and the vehicle information of the vehicle can be used as the vehicle information for receiving the target passenger's order.

恶意驻留的行为：一种恶意的司机行为，是指通过驻留在接单位置附近，并拒绝主动联系乘客或者拒绝与乘客建立有效的联系，已达到迫使乘客取消订单的目的的行为。Malicious stay behavior: A malicious driver behavior refers to the behavior that has achieved the purpose of forcing the passenger to cancel the order by staying near the place where the order is received and refusing to actively contact the passenger or establish an effective connection with the passenger.

本申请的一个方面涉及一种数据处理方法。该方法由于无需人工参数，因此有利于降低人工工作量，并且，通过该方法，可以在同一时间对多个目标乘车订单进行判断，即：可以支持大规模订单判责，因此有利于提高订单的判断效率。One aspect of the present application relates to a data processing method. Since this method does not need manual parameters, it is beneficial to reduce the manual workload, and through this method, multiple target ride orders can be judged at the same time, that is, it can support large-scale order judgment, so it is beneficial to increase the order judgment efficiency.

值得注意的是，在本申请提出申请之前，相关技术中，通常都是通过人工的方式来判断恶意驻留行为的，且识别效率较低，在无法及时识别这类行为的情况下，会导致车辆资源调度无法有效进行。然而本申请提供的数据处理方法，由于无需人工参与，因此有利于降低人工工作量，并且，通过该方法，可以在同一时间对多个目标乘车订单进行判断，即：可以支持大规模订单判责，因此有利于提高恶意驻留行为识别效率，进而更好地进行车辆资源调度。It is worth noting that before the application of this application, in the related art, the malicious resident behavior is usually judged manually, and the identification efficiency is low. If such behavior cannot be identified in time, it will lead to Vehicle resource scheduling cannot be carried out effectively. However, the data processing method provided by the present application is beneficial to reduce manual workload because it does not require manual participation, and through this method, multiple target ride orders can be judged at the same time, that is, large-scale order judgment can be supported. Therefore, it is beneficial to improve the identification efficiency of malicious resident behaviors, and thus to better perform vehicle resource scheduling.

实施例一Example 1

图1为本申请实施例一提供的一种数据处理方法的流程示意图，如图1所示，该方法包括以下步骤：FIG. 1 is a schematic flowchart of a data processing method provided in Embodiment 1 of the present application. As shown in FIG. 1 , the method includes the following steps:

步骤101、获取目标乘车订单，其中，所述目标乘车订单为已被取消的乘车订单。Step 101: Obtain a target ride order, wherein the target ride order is a canceled ride order.

具体的，在订单被取消之后，该订单可能是由于司机的恶意驻留造成的，因此，为了判断某一订单的取消是否是由于司机恶意驻留的行为造成的，需要获取到该订单，以通过对该订单进行分析来进行判断。Specifically, after the order is cancelled, the order may be caused by the driver's malicious stay. Therefore, in order to determine whether the cancellation of an order is caused by the driver's malicious stay, the order needs to be obtained to Judgment is made by analyzing the order.

需要说明的是，获取目标乘车订单时，可以是在某一订单被取消时就将该订单作为目标乘车订单来进行获取，或者是根据预设周期，在特定时间段同一获取预设周期内被取消的订单，上述获取方法仅是示例性的说明，并不形成对获取方法的具体限定，关于具体的获取方法可以根据实际需要进行设定，在此不做具体限定。It should be noted that when a target ride order is acquired, the order may be acquired as a target ride order when an order is cancelled, or the preset period may be acquired at the same time period according to a preset period. For orders that have been canceled in the past, the above acquisition method is only an exemplary description, and does not form a specific limitation on the acquisition method. The specific acquisition method can be set according to actual needs, which is not specifically limited here.

步骤102、确定所述目标乘车订单的行为记录信息和接收所述目标乘车订单的车辆信息。Step 102: Determine behavior record information of the target ride order and vehicle information for receiving the target ride order.

具体的，由于目标乘车订单记录了在乘客下单之后所有有关司机和乘客的行为记录信息，如：司机的接单位置、司机是否主动联系过乘客、司机是否与乘客取得了联系和司机是否发生了移动等内容，以及接收订单的车辆的车辆信息，因此可以通过目标乘车订单，获取目标乘车订单中的行为记录信息，以及接收该目标乘车订单的车辆信息。Specifically, since the target ride order records all the behavior records of the driver and the passenger after the passenger places the order, such as: the driver's order location, whether the driver has actively contacted the passenger, whether the driver has contacted the passenger, and whether the driver has Content such as movement has occurred, as well as the vehicle information of the vehicle receiving the order, so the target ride order can be used to obtain the behavior record information in the target ride order, and the vehicle information that received the target ride order.

步骤103、根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为。Step 103 , according to the behavior record information, determine whether the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order.

具体的，由于恶意驻留的行为包括不与乘客建立有效的联系、位置未发生移动或者移动距离较短，以及订单由乘客取消的等行为，因此在获取到行为记录信息之后，可以对行为记录信息进行分析后，如果目标车辆存在上述行为，则可以确定目标车辆存在恶意驻留的行为。Specifically, since the malicious stay behavior includes not establishing effective contact with the passenger, the location does not move or the moving distance is short, and the order is cancelled by the passenger, etc., after the behavior record information is obtained, the behavior record can be recorded. After the information is analyzed, if the target vehicle has the above behavior, it can be determined that the target vehicle has malicious parking behavior.

在基于步骤103确定出所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为后，可以将所述目标乘车订单发送给目标设备或者所述目标车辆对应设备，其中，目标设备可以为运营工作人员的设备，以供运营工作人员查看该目标乘车订单，所述目标车辆对应设备可以为司机侧设备，例如，手机、平板电脑等。After it is determined based on step 103 that the target vehicle corresponding to the vehicle information has malicious resident behavior after receiving the target ride order, the target ride order may be sent to the target device or the target vehicle Corresponding device, wherein the target device may be the device of the operation staff, so that the operation staff can view the target ride order, and the corresponding device of the target vehicle may be the device on the driver's side, such as a mobile phone, a tablet computer, etc.

在基于步骤103确定出所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为后，还可以在当前时间段禁止向所述目标车辆发送待发送订单，例如，在确定出目标车辆存在恶意驻留的行为后，在当前预设时长内(如一个月或者7天之内)禁止向目标车辆发送待发送订单，其中，待发送订单为当前需要分配给司机的订单。After it is determined based on step 103 that the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order, it is also possible to prohibit sending the order to be sent to the target vehicle during the current time period, For example, after it is determined that the target vehicle is maliciously staying, it is prohibited to send the order to be sent to the target vehicle within the current preset period of time (eg, within one month or 7 days), wherein the order to be sent is the one that needs to be allocated to the target vehicle currently. Driver's order.

在一个可行的实施方案中，上述的行为记录包括：所述目标车辆的司机的通信记录信息和所述目标车辆的行程记录信息。In a feasible embodiment, the above-mentioned behavior record includes: communication record information of the driver of the target vehicle and travel record information of the target vehicle.

具体的，通信记录能够反映出司机是否主动联系了乘客，以及司机是否与乘客进行了联系，行程记录信息能够反映出目标车辆从接到订单至该订单被取消时所有有关其动作的信息，如：是否一直处于原地，司机和乘客之间的距离等，通过上述两种记录可以判断出司机是否存在恶意驻留，例如，如果司机在接到订单之后，司机并未驱使目标车辆进行移动，以及司机并未主动与乘客联系，同时司机和乘客之间并未取得有效的联系，通过上述方面可以反映出司机没有主动接驾乘客的意愿，从而可以确定司机存在恶意驻留的行为。Specifically, the communication record can reflect whether the driver has contacted the passenger actively, and whether the driver has contacted the passenger. The trip record information can reflect all the information about the action of the target vehicle from the time the order is received to the cancellation of the order, such as : Whether the driver has been in the same place, the distance between the driver and the passenger, etc., through the above two records, it can be determined whether the driver has maliciously stayed. For example, if the driver does not drive the target vehicle to move after receiving the order, And the driver did not take the initiative to contact the passenger, and at the same time, there was no effective contact between the driver and the passenger. The above aspects can reflect the driver's lack of willingness to take the initiative to pick up the passenger, so it can be determined that the driver has malicious staying behavior.

需要注意的是，上述仅是示例性的说明，关于如何根据通信记录信息和行程记录信息判断司机是否存在恶意驻留的行为可以根据实际需要进行设定，在此不做具体限定。It should be noted that the above is only an exemplary description, and the behavior of how to determine whether a driver maliciously resides according to the communication record information and the trip record information can be set according to actual needs, which is not specifically limited here.

在一个可行的实施方案中，当所述行为记录信息包括：所述目标车辆的司机的通信记录信息和所述目标车辆的行程记录信息时，在执行步骤103时，可以根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述行程记录信息，判断所述目标车辆和所述目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；当所述目标车辆的司机未与所述目标乘客进行联系，所述路程距离信息对应的值大于第一预设阈值，以及所述行驶距离信息对应的值小于第二预设阈值时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。In a feasible embodiment, when the behavior record information includes: the communication record information of the driver of the target vehicle and the trip record information of the target vehicle, when step 103 is performed, the information can be recorded according to the communication record. , determine whether the driver of the target vehicle has contacted the target passenger; according to the travel record information, determine the distance information between the target vehicle and the target passenger, and the target vehicle receives the Travel distance information after the ride order; when the driver of the target vehicle does not contact the target passenger, the value corresponding to the distance information is greater than the first preset threshold, and the value corresponding to the travel distance information is less than When the second preset threshold is used, it is determined that the target vehicle has malicious staying behavior after receiving the target ride order.

具体的，在司机存在恶意驻留行为时，表示司机并没有接驾乘客的意愿，因此司机在接收到订单之后，不会与目标乘客进行联系(包括司机与乘客主动联系，或者司机与乘客之间建立有效的联系)，但是，为了排除是由于司机在开车途中才没有与目标乘客进行联系的情况，还需要判断目标车辆和目标乘客之间的路程距离信息对应的值是否大于第一预设阈值，如果大于该第一预设阈值，表示目标车辆需要在发生移动之后，才能够接到目标乘客，如果小于或者等于第一预设阈值，表示目标车辆不需要移动就可以接到目标乘客，并且还需要判断目标车辆在接收到所述乘车订单后的行驶距离信息对应的值是否小于第二预设阈值，如果小于第二预设阈值，表示目标车辆行驶的距离很短或者并未发生移动，大于或者等于第二预设阈值，表示目标车辆发生了较大位移，因此当路程距离信息对应的大于第一预设阈值的情况下，行驶距离信息对应的值小于第二预设阈值，表示目标车辆只有在发生较大的位移之后才可以接到目标乘客，但是目标车辆并未发生移动或者移动距离较短，同时由于目标车辆的司机未与所述目标乘客进行联系，因此在出现上述三种情况时，表示司机没有接驾乘客的意愿，因此在出现上述三种情况时可以确定目标车辆存在恶意驻留的行为。Specifically, when the driver has malicious staying behavior, it means that the driver has no intention to pick up the passenger, so the driver will not contact the target passenger after receiving the order (including active contact between the driver and the passenger, or the driver and the passenger). However, in order to exclude the situation that the driver did not contact the target passenger while driving, it is also necessary to determine whether the value corresponding to the distance information between the target vehicle and the target passenger is greater than the first predetermined value. Set the threshold. If it is greater than the first preset threshold, it means that the target vehicle needs to move before it can receive the target passenger. If it is less than or equal to the first preset threshold, it means that the target vehicle can receive the target passenger without moving. , and it is also necessary to judge whether the value corresponding to the travel distance information of the target vehicle after receiving the ride order is less than the second preset threshold, if it is less than the second preset threshold, it means that the distance traveled by the target vehicle is very short or not Movement occurs, which is greater than or equal to the second preset threshold, indicating that the target vehicle has undergone a large displacement. Therefore, when the distance corresponding to the distance information is greater than the first preset threshold, the value corresponding to the travel distance information is less than the second preset threshold. , indicating that the target vehicle can receive the target passenger only after a large displacement occurs, but the target vehicle does not move or the moving distance is short. In the above three situations, it means that the driver has no intention to pick up the passenger, so it can be determined that the target vehicle is maliciously staying in the above three situations.

需要注意的是，当上述三个条件中至少有一个条件不满足时，则确定目标车辆不存在恶意驻留的行为。It should be noted that when at least one of the above three conditions is not satisfied, it is determined that the target vehicle does not have malicious parking behavior.

在一个可行的实施方案中，上述的行为记录信息包括：所述目标车辆的司机的通信记录信息和所述目标乘车订单的取消操作记录信息。In a feasible embodiment, the above-mentioned behavior record information includes: communication record information of the driver of the target vehicle and cancellation operation record information of the target ride order.

具体的，在目标车辆存在恶意驻留的行为时，司机的表现为：不会与目标乘客主动进行联系，或者司机和乘客之间不会建立联系，并且会迫使目标乘客在等待一段时间之后，由目标乘客执行订单取消的操作，由于通信记录能够反映出司机是否主动联系了乘客，以及司机是否与乘客建立了联系，目标乘车订单的取消操作记录信息能够反映出订单取消的时间，以及取消操作的执行方，因此，在判断目标车辆是否存在恶意驻留的行为时，可以通过目标车辆的司机的通信记录信息和目标乘车订单的取消操作记录信息来进行判断。Specifically, when the target vehicle is maliciously staying, the driver will not actively contact the target passenger, or will not establish a connection between the driver and the passenger, and will force the target passenger to wait for a period of time. The order cancellation operation is performed by the target passenger. Since the communication record can reflect whether the driver has actively contacted the passenger and whether the driver has established contact with the passenger, the cancellation operation record information of the target ride order can reflect the cancellation time and cancellation time of the order. Therefore, when judging whether the target vehicle is maliciously staying, it can be judged by the communication record information of the driver of the target vehicle and the cancellation operation record information of the target ride order.

需要注意的是，关于使用目标车辆的司机的通信记录信息和目标乘车订单的取消操作记录信息来判断目标车辆是否存在恶意驻留的行为的具体方式可以根据实际需要进行设定，在此不做具体限定。It should be noted that the specific method of using the communication record information of the driver of the target vehicle and the cancellation operation record information of the target ride order to determine whether the target vehicle has malicious parking behavior can be set according to actual needs. Make specific restrictions.

在一个可行的实施方案中，当行为记录信息包括所述目标车辆的司机的通信记录信息和所述目标乘车订单的取消操作记录信息时，在执行步骤103时，可以根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息和所述目标乘车订单从下单到被取消时之间的时间间隔信息；当所述目标车辆的司机未与所述目标乘客进行联系，所述取消方信息为目标乘客，以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。In a feasible embodiment, when the behavior record information includes the communication record information of the driver of the target vehicle and the cancellation operation record information of the target ride order, when step 103 is executed, the communication record information can be , determine whether the driver of the target vehicle has contacted the target passenger; according to the cancellation operation record information, determine the information of the canceling party of the target ride order and the time between the order being placed and the cancellation of the target ride order. When the driver of the target vehicle has not contacted the target passenger, the canceling party information is the target passenger, and the value corresponding to the time interval information is greater than the first preset duration, determine the The target vehicle behaves maliciously after receiving the target ride order.

具体的，在司机存在恶意驻留行为时，表示司机并没有接驾乘客的意愿，因此司机在接收到订单之后，不会与目标乘客进行联系(包括司机对乘客进行主动联系、司机主动与乘客之间建立有效的联系，以及司机被动与乘客之间建立有效联系)，并且会迫使目标乘客在等待一段时间(如订单从下单到被取消时之间的时间间隔大于第一预设时长)之后，由目标乘客来取消订单，因此在通过通信记录确定出司机未与目标乘客取得联系，并且通过取消操作信息确定出订单的取消时机大于第一预设时长且由目标乘客取消的之后，可以确定出司机没有接驾乘客的意愿，从而确定目标车辆存在恶意驻留的行为。Specifically, when the driver has malicious staying behavior, it means that the driver has no intention to pick up the passenger, so the driver will not contact the target passenger after receiving the order (including the driver's active contact with the passenger, the driver's initiative to contact the passenger) Establish an effective connection between passengers, and establish an effective connection between the driver and the passenger), and will force the target passenger to wait for a period of time (for example, the time interval between the order being placed and the cancellation of the order is greater than the first preset time period) ), the order is cancelled by the target passenger, so after it is determined through the communication record that the driver has not contacted the target passenger, and the cancellation timing of the order is determined to be greater than the first preset time period and cancelled by the target passenger through the cancellation operation information, It can be determined that the driver has no intention to pick up the passenger, so as to determine that the target vehicle has malicious parking behavior.

需要说明的是，当上述三个条件中至少有一个条件不满足时，则确定目标车辆不存在恶意驻留的行为。It should be noted that, when at least one of the above three conditions is not satisfied, it is determined that the target vehicle does not have malicious parking behavior.

在一个可行的实施方案中，上述的行为记录信息包括：所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息。In a feasible embodiment, the above-mentioned behavior record information includes: travel record information of the target vehicle and cancellation operation record information of the target ride order.

具体的，行程记录信息能够反映出目标车辆从接到订单至该订单被取消时，目标车辆的行为记录，例如，在接到订单之后是否发生了移动，以及在接到订单时司机与乘客之间的距离等内容，取消操作记录信息能够反映出取消订单方和订单取消的时间，当目标车辆存在恶意驻留的行为时，目标车辆基本不会移动位置，并且会迫使目标乘客在距离下单一定时长后，自己取消该订单，由于上述两种信息能够反映出司机能够反映出上述内容，因此可以根据上述两种信息来判断目标车辆是否存在恶意驻留的行为。Specifically, the trip record information can reflect the behavior records of the target vehicle from the time the order is received to the time when the order is cancelled, for example, whether there is movement after receiving the order, and the relationship between the driver and the passenger when the order is received. The cancellation operation record information can reflect the canceling party and the time when the order was cancelled. When the target vehicle has malicious parking behavior, the target vehicle will basically not move, and the target passenger will be forced to place an order within the distance. After a certain period of time, cancel the order by yourself. Since the above two kinds of information can reflect that the driver can reflect the above content, it can be judged whether the target vehicle has malicious parking behavior according to the above two kinds of information.

在一个可行的实施方案中，当行为记录信息包括：所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息时，在执行步骤103时，可以根据所述行程记录信息，判断所述目标车辆和目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息，以及所述目标乘车订单从下单到被取消时之间的时间间隔信息；当所述路程距离信息对应的值大于第一预设阈值，所述行驶距离信息对应的值小于第二预设阈值，所述取消方信息为目标乘客，以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。In a feasible embodiment, when the behavior record information includes: the travel record information of the target vehicle and the cancellation operation record information of the target ride order, when step 103 is performed, according to the travel record information, Determine the distance information between the target vehicle and the target passenger, and the travel distance information of the target vehicle after receiving the ride order; determine the destination ride order according to the cancellation operation record information Cancelling party information, and information on the time interval between when the target ride order is placed and when it is canceled; when the value corresponding to the distance information is greater than the first preset threshold, the value corresponding to the travel distance information is less than A second preset threshold, when the canceling party information is the target passenger, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle has malicious parking after receiving the target ride order stay behavior.

具体的，当路程距信息对应的值离大于第一预设阈值时，表示目标车辆必须经过移动之后才能接到目标乘客，行驶距离信息对应的值小于第二预设阈值时，表示目标车辆基本并未发生移动，或者移动距离较短，不足以接到用户，路程距离信息和行驶距离信息能够反映出在，目标车辆是否具有接驾目标乘客的意愿，在上述两个条件都满足的情况下，如果由目标乘客在等待了一定时长(大于第一预设时长)后取消了订单，表示目标乘客为被迫取消订单的，因此通过上述四种信息能够确定出恶意驻留的行为。Specifically, when the distance corresponding to the distance information is greater than the first preset threshold, it indicates that the target vehicle must move before it can receive the target passenger, and when the value corresponding to the travel distance information is smaller than the second preset threshold, it indicates that the target vehicle is basically There is no movement, or the moving distance is short enough to receive the user. The distance information and driving distance information can reflect whether the target vehicle has the willingness to pick up the target passenger, if the above two conditions are met. , if the target passenger cancels the order after waiting for a certain period of time (greater than the first preset period), it means that the target passenger is forced to cancel the order, so the malicious stay behavior can be determined through the above four kinds of information.

需要注意的是，上述四种条件中，至少有一个条件不满足时，都不能确定目标车辆存在恶意驻留的行为。It should be noted that, when at least one of the above four conditions is not satisfied, it cannot be determined that the target vehicle has malicious parking behavior.

在一个可行的实施方案中，上述的行为记录信息包括：所述目标车辆的司机的通信记录信息、所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息。In a feasible embodiment, the above-mentioned behavior record information includes: communication record information of the driver of the target vehicle, travel record information of the target vehicle, and cancellation operation record information of the target ride order.

具体的，通信记录信息能够反映出司机是否与乘客取得了连续，行程记录信息能够反映出目标车辆从接到订单至该订单被取消时，目标车辆的行为记录，例如，在接到订单之后是否发生了移动，以及在接到订单时司机与乘客之间的距离等内容，取消操作记录信息能够反映出取消订单方和订单取消的时间，当目标车辆存在恶意驻留的行为时，司机的表现为：不会与乘客取得联系(包括：司机不会主动与乘客进行联系，以及司机不会回应乘客的任何联系等)，司机在接到订单之后，司机不会驱使目标车辆发生移动，并且会迫使目标乘客在等待一段时间之后，由目标乘客执行订单取消的操作，因此可以通过上述三种信息来判断目标车辆是否存在恶意驻留的行为，并且，由于目标车辆存在恶意驻留的行为时，上述三种信息能够将目标车辆当时与恶意驻留行为有关的所有情况反映出来，因此通过上述三种信息判断恶意驻留行为时，判断结果的准确率较高。Specifically, the communication record information can reflect whether the driver has achieved continuity with the passenger, and the trip record information can reflect the behavior record of the target vehicle from the time the order is received to the time when the order is cancelled, for example, whether after receiving the order When there is a movement, and the distance between the driver and the passenger when the order is received, the cancellation operation record information can reflect the canceling party and the time when the order was cancelled. When the target vehicle has malicious parking behavior, the driver's performance For: no contact with the passenger (including: the driver will not take the initiative to contact the passenger, and the driver will not respond to any contact from the passenger, etc.), after the driver receives the order, the driver will not drive the target vehicle to move, and will Forcing the target passenger to cancel the order after waiting for a period of time, the above three kinds of information can be used to determine whether the target vehicle has malicious parking behavior, and when the target vehicle has malicious parking behavior, The above three kinds of information can reflect all the situations related to the malicious parking behavior of the target vehicle at that time. Therefore, when the malicious parking behavior is judged by the above three kinds of information, the accuracy of the judgment result is high.

在一个可行的实施方案中，当行为记录信息包括：所述目标车辆的司机的通信记录信息、所述目标车辆的行程记录信息和所述目标乘车订单的取消操作记录信息时，在执行步骤103时，可以根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系；根据所述行程记录信息，判断所述目标车辆和所述目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息，以及所述目标乘车订单从下单到被取消时之间的时间间隔信息；当所述目标车辆的司机未与所述目标乘客进行联系、所述路程距离信息对应的值大于第一预设阈值、所述行驶距离信息对应的值小于第二预设阈值、所述取消方信息为目标乘客、以及所述时间间隔信息对应的值大于第一预设时长时，确定所述目标车辆在接收到所述目标乘车订单后存在恶意驻留的行为。In a feasible embodiment, when the behavior record information includes: the communication record information of the driver of the target vehicle, the trip record information of the target vehicle, and the cancellation operation record information of the target ride order, the step is executed. At 103, according to the communication record information, it can be judged whether the driver of the target vehicle has contacted the target passenger; according to the travel record information, the distance information between the target vehicle and the target passenger can be judged, and the travel distance information of the target vehicle after receiving the ride order; according to the cancellation operation record information, determine the canceler information of the target ride order, and the target ride order from the order to Time interval information between the times of cancellation; when the driver of the target vehicle does not contact the target passenger, the value corresponding to the distance information is greater than the first preset threshold, and the value corresponding to the travel distance information is less than When the second preset threshold, the canceling party information is the target passenger, and the value corresponding to the time interval information is greater than the first preset duration, it is determined that the target vehicle is maliciously parked after receiving the target ride order stay behavior.

具体的，当目标车辆出现恶意驻留的行为时，司机不会与乘客取得联系(包括：司机不会主动与乘客进行联系，以及司机不会回应乘客的任何联系等)，并且路程距离信息对应的值大于第一预设阈值时(需要目标车辆发生移动后才能接到目标乘客)，而行驶距离信息对应的值小于第二预设阈值(目标车辆并未发生移动，或者移动范围较小，以至于不足以接到目标乘客)，同时是有目标乘客取消了订单，并且在取消订单时与订单派发时的时间间隔大于第一预设时长，当目标车辆满足上述所有的条件时，可能准确确定出目标车辆存在恶意驻留的行为，当上述任一一个条件不满足时，均不能说明目标车辆存在恶意驻留的行为。Specifically, when the target vehicle behaves maliciously, the driver will not get in touch with the passenger (including: the driver will not take the initiative to contact the passenger, and the driver will not respond to any contact from the passenger, etc.), and the distance information corresponds to When the value of is greater than the first preset threshold (the target vehicle needs to move before the target passenger can be received), and the value corresponding to the travel distance information is less than the second preset threshold (the target vehicle does not move, or the movement range is small, so that it is not enough to receive the target passenger), at the same time, there is a target passenger who cancels the order, and the time interval between the cancellation of the order and the dispatch of the order is greater than the first preset time period, when the target vehicle meets all the above conditions, it may be accurate It is determined that the target vehicle has malicious parking behavior, and when any one of the above conditions is not satisfied, it cannot indicate that the target vehicle has malicious parking behavior.

在一个可行的实施方案中，图2为本申请实施例一提供的另一种数据处理方法的流程示意图，如图2所示，在执行根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系时，可以通过以下步骤实现：In a feasible implementation, FIG. 2 is a schematic flowchart of another data processing method provided in Embodiment 1 of the present application. As shown in FIG. 2 , in the execution of determining the driver of the target vehicle according to the communication record information Whether or not the target passenger has been contacted can be achieved through the following steps:

步骤201、根据所述通信记录信息，判断所述目标车辆的司机是否满足以下所有的条件：所述目标车辆的司机在所述第二预设时长内拨打了所述目标乘客的联系号码、所述目标车辆的司机在第三预设时长内建立了与所述目标乘客的通话连接，以及所述目标车辆的司机在第四预设时长内向所述目标乘客发送了即时通信信息。Step 201: According to the communication record information, determine whether the driver of the target vehicle satisfies all of the following conditions: the driver of the target vehicle has dialed the contact number of the target passenger, the The driver of the target vehicle establishes a call connection with the target passenger within a third preset period of time, and the driver of the target vehicle sends instant communication information to the target passenger within a fourth preset period of time.

步骤202、如果所述目标车辆的司机不满足所述所有的条件，确定所述目标车辆的司机未与所述目标乘客进行联系。Step 202: If the driver of the target vehicle does not satisfy all the conditions, determine that the driver of the target vehicle has not contacted the target passenger.

具体的，司机和乘客进行了联系的方式包括：语音通话和即时通信，其中，如果在第三预设时长内成功建立了语音通话连接，或者如果在第二预设时长内司机拨打了乘客的电话(无论是接通了，还是没接通)，再或者在第四预设时长内司机发送了即时通信信息(无论乘客是回复了，还是没有回复)都说明司机与乘客进行了联系，在满足上述三种情况中的至少一个条件时，都表示司机有接驾乘客的意愿，当上述三种情况都不满足时，说明司机没有与乘客进行联系，在一定程度上也能够表示出司机没有接驾乘客的意愿，因此可以根据上述三种情况来判断目标车辆的司机是否与目标乘客进行了联系，并在一定程度上反映司机是否存在恶意驻留的行为。Specifically, the ways in which the driver and the passenger are in contact include: voice call and instant messaging, wherein, if the voice call connection is successfully established within the third preset time period, or if the driver dials the passenger's phone number within the second preset period of time The phone call (whether it is connected or not connected), or the driver sends an instant message within the fourth preset time period (whether the passenger responds or does not reply), it means that the driver has contacted the passenger. When at least one of the above three conditions is met, it means that the driver has the willingness to pick up the passenger. When none of the above three conditions are met, it means that the driver has not contacted the passenger, and to a certain extent, it can also indicate that the driver There is no willingness to pick up the passenger, so it can be judged whether the driver of the target vehicle has contacted the target passenger according to the above three situations, and to a certain extent, it can reflect whether the driver has malicious staying behavior.

需要说明的是，本申请实施例中涉及到的第一预设时长、第二预设时长、第三预设时长和第四预设时长的具体大小可以根据实际需要进行设定，在此不做具体限定。It should be noted that the specific sizes of the first preset duration, the second preset duration, the third preset duration, and the fourth preset duration involved in the embodiments of the present application may be set according to actual needs, and are not discussed here. Make specific restrictions.

实施例二Embodiment 2

图3为本申请实施例二提供的一种数据处理装置的结构示意图，如图3所示，该装置包括：FIG. 3 is a schematic structural diagram of a data processing apparatus according to Embodiment 2 of the present application. As shown in FIG. 3 , the apparatus includes:

获取单元31，用于获取目标乘车订单，其中，所述目标乘车订单为已被取消的乘车订单；an obtaining unit 31, configured to obtain a target ride order, wherein the target ride order is a canceled ride order;

处理单元32，用于确定所述目标乘车订单的行为记录信息和接收所述目标乘车订单的车辆信息；a processing unit 32, configured to determine the behavior record information of the target ride order and receive the vehicle information of the target ride order;

判断单元33，用于根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为。The determining unit 33 is configured to determine, according to the behavior record information, whether the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order.

在一个可行的实施方案中，所述行为记录信息包括：In a feasible embodiment, the behavior record information includes:

在一个可行的实施方案中，在所述判断单元33用于根据所述行为记录信息，判断所述车辆信息所对应的目标车辆在接收到所述目标乘车订单后是否存在恶意驻留的行为时，包括：In a feasible embodiment, the judgment unit 33 is configured to judge, according to the behavior record information, whether the target vehicle corresponding to the vehicle information has maliciously resident behavior after receiving the target ride order. , including:

根据所述行程记录信息，判断所述目标车辆和所述目标乘客之间的路程距离信息，以及所述目标车辆在接收到所述乘车订单后的行驶距离信息；根据所述取消操作记录信息，确定所述目标乘车订单的取消方信息，以及所述目标乘车订单从下单到被取消时之间的时间间隔信息；According to the travel record information, determine the distance information between the target vehicle and the target passenger, and the travel distance information of the target vehicle after receiving the ride order; according to the cancellation operation record information , to determine the information on the canceling party of the target ride-hailing order, and the time interval information of the target ride-hailing order from placing the order to being cancelled;

在一个可行的实施方案中，在所述判断单元33用于根据所述通信记录信息，判断所述目标车辆的司机是否与目标乘客进行了联系时，包括：In a feasible embodiment, when the judging unit 33 is configured to judge whether the driver of the target vehicle has contacted the target passenger according to the communication record information, the method includes:

根据所述通信记录信息，判断所述目标车辆的司机是否满足以下所有的条件：所述目标车辆的司机在所述第二预设时长内拨打了所述目标乘客的联系号码、所述目标车辆的司机在第三预设时长内建立了与所述目标乘客的通话连接，以及所述目标车辆的司机在第四预设时长内向所述目标乘客发送了即时通信信息；According to the communication record information, determine whether the driver of the target vehicle satisfies all of the following conditions: the driver of the target vehicle has dialed the contact number of the target passenger within the second preset time period, the target vehicle The driver of the vehicle has established a call connection with the target passenger within a third preset time period, and the driver of the target vehicle has sent instant messaging information to the target passenger within a fourth preset period of time;

关于上述单元的详细介绍可参考实施例一的相关说明，在此不再详细赘述。For the detailed introduction of the above-mentioned units, reference may be made to the relevant description of the first embodiment, and details are not repeated here.

实施例三Embodiment 3

图4为本申请实施例三提供的一种电子设备的结构示意图，包括：处理器401、存储介质402和总线403，所述存储介质402包括如图3所示的装置，所述存储介质402存储有所述处理器401可执行的机器可读指令，当电子设备运行上述的定位方法时，所述处理器401与所述存储介质402之间通过总线403通信，所述处理器401执行所述机器可读指令，以执行以下步骤：FIG. 4 is a schematic structural diagram of an electronic device according to Embodiment 3 of the present application, including: a processor 401, a storage medium 402, and a bus 403. The storage medium 402 includes the device shown in FIG. 3, and the storage medium 402 Machine-readable instructions executable by the processor 401 are stored. When the electronic device executes the above positioning method, the processor 401 communicates with the storage medium 402 through the bus 403, and the processor 401 executes the above positioning method. machine-readable instructions to perform the following steps:

在本申请实施例中，所述存储介质402还可以执行其它机器可读指令，以执行如实施例一中其它所述的方法，关于具体执行的方法步骤和原理参见实施例一的说明，在此不再详细赘述。In this embodiment of the present application, the storage medium 402 may also execute other machine-readable instructions to execute the other methods described in the first embodiment. This will not be described in detail.

实施例四Embodiment 4

本申请实施例四还提供了一种计算机可读存储介质，该计算机可读存储介质上存储有计算机程序，该计算机程序被处理器运行时执行以下步骤：The fourth embodiment of the present application also provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and the computer program is executed by the processor to perform the following steps:

在本申请实施例中，该计算机程序被处理器运行时还可以执行其它机器可读指令，以执行如实施例一中其它所述的方法，关于具体执行的方法步骤和原理参见实施例一的说明，在此不再详细赘述。In this embodiment of the present application, when the computer program is run by the processor, other machine-readable instructions may also be executed, so as to execute the other methods described in Embodiment 1. For specific execution method steps and principles, please refer to Embodiment 1. description, and details are not repeated here.

具体地，该存储介质能够为通用的存储介质，如移动磁盘、硬盘等，该存储介质上的计算机程序被运行时，由于无需人工参与，因此有利于降低人工工作量，并且，通过该方法，可以在同一时间对多个目标乘车订单进行判断，即：可以支持大规模订单判责，因此有利于提高恶意驻留行为识别效率，进而更好地进行车辆资源调度。Specifically, the storage medium can be a general storage medium, such as a removable disk, a hard disk, etc., when the computer program on the storage medium is run, since no manual participation is required, it is beneficial to reduce the manual workload, and by this method, Multiple target ride orders can be judged at the same time, that is, it can support large-scale order judgment, so it is beneficial to improve the efficiency of malicious resident behavior identification, and then better perform vehicle resource scheduling.

本申请实施例所提供的数据处理方法的计算机程序产品，包括存储了程序代码的计算机可读存储介质，程序代码包括的指令可用于执行前面方法实施例中的方法，具体实现可参见方法实施例，在此不再赘述。The computer program product of the data processing method provided by the embodiments of the present application includes a computer-readable storage medium storing program codes, and the instructions included in the program codes can be used to execute the methods in the foregoing method embodiments. For specific implementation, refer to the method embodiments. , and will not be repeated here.

所属领域的技术人员可以清楚地了解到，为描述的方便和简洁，上述描述的系统和装置的具体工作过程，可以参考方法实施例中的对应过程，本申请中不再赘述。在本申请所提供的几个实施例中，应该理解到，所揭露的系统、装置和方法，可以通过其它的方式实现。以上所描述的装置实施例仅仅是示意性的，例如，所述模块的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式，又例如，多个模块或组件可以结合或者可以集成到另一个系统，或一些特征可以忽略，或不执行。另一点，所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些通信接口，装置或模块的间接耦合或通信连接，可以是电性，机械或其它的形式。Those skilled in the art can clearly understand that, for the convenience and brevity of description, for the specific working process of the system and device described above, reference may be made to the corresponding process in the method embodiment, which is not repeated in this application. In the several embodiments provided in this application, it should be understood that the disclosed system, apparatus and method may be implemented in other manners. The device embodiments described above are only illustrative. For example, the division of the modules is only a logical function division. In actual implementation, there may be other division methods. For example, multiple modules or components may be combined or Can be integrated into another system, or some features can be ignored, or not implemented. On the other hand, the shown or discussed mutual coupling or direct coupling or communication connection may be through some communication interfaces, indirect coupling or communication connection of devices or modules, which may be in electrical, mechanical or other forms.

所述作为分离部件说明的模块可以是或者也可以不是物理上分开的，作为模块显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。The modules described as separate components may or may not be physically separated, and components shown as modules may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution in this embodiment.

另外，在本申请各个实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically alone, or two or more units may be integrated into one unit.

所述功能如果以软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个处理器可执行的非易失的计算机可读取存储介质中。基于这样的理解，本申请的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机，服务器，或者网络设备等)执行本申请各个实施例所述方法的全部或部分步骤。而前述的存储介质包括：U盘、移动硬盘、ROM、RAM、磁碟或者光盘等各种可以存储程序代码的介质。The functions, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a processor-executable non-volatile computer-readable storage medium. Based on this understanding, the technical solution of the present application can be embodied in the form of a software product in essence, or the part that contributes to the prior art or the part of the technical solution. The computer software product is stored in a storage medium, including Several instructions are used to cause a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of the present application. The aforementioned storage medium includes: a U disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk and other mediums that can store program codes.

以上仅为本申请的具体实施方式，但本申请的保护范围并不局限于此，任何熟悉本技术领域的技术人员在本申请揭露的技术范围内，可轻易想到变化或替换，都应涵盖在本申请的保护范围之内。因此，本申请的保护范围应以权利要求的保护范围为准。The above are only the specific embodiments of the present application, but the protection scope of the present application is not limited thereto. Any person skilled in the art who is familiar with the technical scope disclosed in the present application can easily think of changes or replacements, which should be covered within the scope of the present application. within the scope of protection of this application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. A data processing apparatus, comprising:

the system comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring a target riding order, and the target riding order is a cancelled riding order;

the processing unit is used for determining the behavior record information of the target riding order and receiving the vehicle information of the target riding order;

and the judging unit is used for judging whether the target vehicle corresponding to the vehicle information has a malicious resident behavior after receiving the target riding order according to the behavior record information.

2. The apparatus of claim 1, wherein the behavior record information comprises:

communication log information of a driver of the target vehicle and trip log information of the target vehicle.

3. The apparatus according to claim 2, wherein when the determining unit is configured to determine, according to the behavior record information, whether a behavior of malicious residing exists in the target vehicle corresponding to the vehicle information after receiving the target riding order, the determining unit includes:

judging whether a driver of the target vehicle is in contact with a target passenger or not according to the communication record information; according to the travel record information, judging the distance information between the target vehicle and the target passenger and the running distance information of the target vehicle after receiving the riding order;

and when the driver of the target vehicle does not contact the target passenger, the value corresponding to the distance information is larger than a first preset threshold value, and the value corresponding to the driving distance information is smaller than a second preset threshold value, determining that the target vehicle has a malicious resident behavior after receiving the target riding order.

4. The apparatus of claim 1, wherein the behavior record information comprises:

and the communication record information of the driver of the target vehicle and the cancellation operation record information of the target riding order.

5. The apparatus according to claim 4, wherein when the determining unit is configured to determine, according to the behavior record information, whether a behavior of malicious residing exists in the target vehicle corresponding to the vehicle information after receiving the target riding order, the determining unit includes:

judging whether a driver of the target vehicle is in contact with a target passenger or not according to the communication record information; determining information of a cancellation party of the target riding order and information of a time interval between the placing of the target riding order and the cancellation of the target riding order according to the cancellation operation record information;

and when the driver of the target vehicle does not contact the target passenger, the information of the cancellation party is the target passenger, and the value corresponding to the time interval information is greater than a first preset time length, determining that the target vehicle has a behavior of malicious residence after receiving the target riding order.

6. The apparatus of claim 1, wherein the behavior record information comprises:

and the travel record information of the target vehicle and the cancel operation record information of the target riding order.

7. The apparatus according to claim 6, wherein when the determining unit is configured to determine, according to the behavior record information, whether a behavior of malicious residing exists in the target vehicle corresponding to the vehicle information after receiving the target riding order, the determining unit includes:

according to the travel record information, judging the distance information between the target vehicle and the target passenger and the running distance information of the target vehicle after receiving the riding order; determining the information of a cancellation party of the target riding order and the information of the time interval between the placing of the target riding order and the cancellation of the target riding order according to the cancellation operation record information;

and when the value corresponding to the distance information is larger than a first preset threshold value, the value corresponding to the driving distance information is smaller than a second preset threshold value, the cancellation party information is a target passenger, and the value corresponding to the time interval information is larger than a first preset time length, determining that the target vehicle has a malicious resident behavior after receiving the target riding order.

8. The apparatus of claim 1, wherein the behavior record information comprises:

the system comprises communication record information of a driver of the target vehicle, travel record information of the target vehicle and cancel operation record information of the target riding order.

9. The apparatus according to claim 8, wherein when the determining unit is configured to determine, according to the behavior record information, whether a behavior of malicious residing exists in the target vehicle corresponding to the vehicle information after receiving the target riding order, the determining unit includes:

judging whether a driver of the target vehicle is in contact with a target passenger or not according to the communication record information; according to the travel record information, judging the distance information between the target vehicle and the target passenger and the running distance information of the target vehicle after receiving the riding order; determining the information of a cancellation party of the target riding order and the information of the time interval between the placing of the target riding order and the cancellation of the target riding order according to the cancellation operation record information;

and when the driver of the target vehicle does not contact the target passenger, the value corresponding to the distance information is greater than a first preset threshold value, the value corresponding to the driving distance information is less than a second preset threshold value, the cancellation party information is the target passenger, and the value corresponding to the time interval information is greater than a first preset time length, determining that the target vehicle has a malicious resident behavior after receiving the target riding order.

10. A data processing method, comprising:

obtaining a target riding order, wherein the target riding order is a cancelled riding order;

determining behavior record information of the target riding order and receiving vehicle information of the target riding order;

and judging whether the target vehicle corresponding to the vehicle information has a malicious resident behavior after receiving the target riding order according to the behavior record information.

11. An electronic device, comprising: a processor, a storage medium and a bus, the storage medium storing machine-readable instructions executable by the processor, the processor and the storage medium communicating over the bus when the electronic device is operating, the processor executing the machine-readable instructions to perform the method of claim 10.

12. A computer-readable storage medium, having stored thereon a computer program which, when executed by a processor, performs the method of claim 10.