CN111260840B

CN111260840B - Information pushing method and device, electronic equipment and computer storage medium

Info

Publication number: CN111260840B
Application number: CN201811456390.8A
Authority: CN
Inventors: 张妮萍; 刘美辰; 邱兆贤; 姜泰旭; 李国军; 万昊; 丛铭; 范宜添; 张晓雪; 张子健
Original assignee: Beijing Didi Infinity Technology and Development Co Ltd
Current assignee: Beijing Didi Infinity Technology and Development Co Ltd
Priority date: 2018-11-30
Filing date: 2018-11-30
Publication date: 2023-06-30
Anticipated expiration: 2038-11-30
Also published as: CN116311660A; CN111260840A

Abstract

The application provides an information pushing method, an information pushing device, electronic equipment and a computer storage medium, wherein the information pushing method comprises the following steps: receiving a service order of a first service type sent by a user side; in the process of matching the service order with the service providing end of the first service type, determining service waiting information of the service providing end of other service types for providing services for the user end; and sending the determined service waiting information to the user terminal. According to the information pushing scheme provided by the embodiment of the application, a user can check service waiting information of other service types which can provide services for the user at present in the process of waiting for the service provider response of the first service type, and can select the service providers with more service types according to the service waiting information and call the service providers with more service types at the same time, so that the user can travel conveniently.

Description

Information pushing method and device, electronic equipment and computer storage medium

Technical Field

The present invention relates to the field of data processing technologies, and in particular, to an information pushing method, an information pushing device, an electronic device, and a computer storage medium.

Background

With the popularization of vehicles, the use of taxi taking software is becoming popular. The taxi taking software is a smart phone application, a user can submit an order through the taxi taking software, a driver can pick up passengers according to the positions set by the user through the service order submitted by the user, the taxi taking efficiency is greatly improved, the communication cost between the driver and the user is saved, and the idle running rate is reduced. Therefore, the taxi taking software is becoming popular.

At present, after a service order of a specific vehicle type is submitted, if a user wants to call other vehicle types in the process of waiting for a driver to answer, the queue of the vehicle type currently being called and the current vehicle type needs to be canceled, and the user is searched for the other vehicle types of the call again. In addition, the user cannot know whether the current vehicle type is the optimal vehicle type, if the vehicle type is the non-optimal vehicle type, the user needs to wait for a long time to search the driver end of the vehicle type for the user. As can be seen, the current taxi taking service schemes provided for users cannot meet the needs of the users.

Disclosure of Invention

In view of this, an object of the embodiments of the present application is to provide an information pushing method, an apparatus, an electronic device, and a computer storage medium, which can push service waiting information of other service types to a user in a process that the user waits for a driver end to answer, so as to enhance user experience.

According to one aspect of the present application, there is provided an information pushing method, the method including:

receiving a service order of a first service type sent by a user side;

in the process of matching the service order with the service providing end of the first service type, determining service waiting information of the service providing end of other service types for providing services for the user end;

and sending the determined service waiting information to the user terminal.

In some embodiments, after receiving the service order of the first service type sent by the user terminal, before sending the determined service waiting information to the user terminal, the method further includes:

sending waiting response page information to the user; the waiting response page information carries service waiting information of the first service type for providing service for the user side by the service providing end and prompt information of other service types;

the sending the determined service waiting information to the user side includes:

and after the user side confirms to select other service types based on the prompt information, the determined service waiting information is sent to the user side.

In some embodiments, the prompt information is used to prompt the ue to select the first service type and select other service types at the same time; or the prompt message is used for prompting the user terminal to reselect other service types.

In some embodiments, the prompt information carries other service types to estimate response time; determining the estimated response time of the other service types according to the following steps:

determining the estimated response time corresponding to each other service type capable of providing service for the user terminal;

and taking the minimum estimated response time in the estimated response time corresponding to each other service type as the estimated response time of the other service types.

In some embodiments, the determining service waiting information of the service provider for providing services to the user side by the service provider of other service types includes:

and periodically determining and updating service waiting information of other service providers of each service type for providing services for the user side.

In some embodiments, the service waiting information includes at least one of the following information:

ranking information; estimating waiting response time; price information.

after determining that the service order accords with a preset selection condition, determining service waiting information of the service provider of other service types for providing services for the user side.

In some embodiments, the preset selection conditions include one or more of the following:

the position information carried in the service order is in a preset area range; the first service type is a preset service type.

selecting other service types which can provide service for the user terminal currently;

and determining service waiting information of the selected service provider of other service types for providing services for the user side.

In some embodiments, the other service type currently capable of providing services to the client satisfies at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

In some embodiments, sending the determined service waiting information to the client includes:

And sending service type selection page information to the user terminal, wherein the service type selection page information carries the service waiting information and an option button corresponding to each service type in the other service types, and the option button is used for the user to select the service type corresponding to the option button.

In some embodiments, the service type selection page information is used to instruct the user side to confirm at least one other service type selected simultaneously in addition to the first service type; or the service type selection page information is used for indicating the user side to confirm the selected other service types.

In some embodiments, the method further comprises:

according to the historical order information of the user side, determining the common service type of the user side in the other service types;

and setting the option button of the common service type to be in a default selected and deselectable state in the service type selection page information fed back to the user side.

In some embodiments, after sending the determined service waiting information to the user side, the method further includes:

if the user side confirms that other service types are selected at the same time according to the service waiting information, canceling the service order of the first service type, and regenerating the service order for the user side, wherein the service order of the first service type and the other service types are selected at the same time;

And aiming at the regenerated service order, simultaneously matching the service providing end of the first service type and the service providing ends of the other service types for the user end until the service providing end of any service type is successfully matched.

In some embodiments, before canceling the service order of the first service type, the method further comprises:

acquiring current ranking information of the service order of the first service type;

the regenerating a service order for the user terminal to simultaneously select the first service type and other service types includes:

the ranking information of the cancelled service order is determined as ranking information of the regenerated service order under the first service type.

In some embodiments, before canceling the service order of the first service vehicle type, the method further comprises:

acquiring motivational resources of a service order of the first service type;

and taking the motivational resource of the cancelled service order as the motivational resource of the regenerated service order under the first service type.

According to another aspect of the present application, there is provided an information pushing method, including:

Sending a service order of a first service type to a server;

and in the process of waiting for the server to match the service order with the service providing end of the first service type, receiving service waiting information of the service providing end of other service types sent by the server for providing services for the user end.

receiving a service order of a first service type sent by a user side;

matching the service order with the service providing end of the first service type, and sending waiting response page information to the user end; the waiting response page information carries service waiting information of the first service type for providing services for the user side by the service providing end and prompt information of other service types.

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including: the device comprises a receiving module, a determining module and a sending module; wherein,,

the receiving module is used for receiving a service order of a first service type sent by a user side;

the determining module is configured to determine service waiting information of services provided by the service providing terminals of other service types for the user terminal in a process of matching the service order with the service providing terminal of the first service type;

And the sending module is used for sending the determined service waiting information to the user side.

In some embodiments, the sending module is further configured to send waiting response page information to the user side; the waiting response page information carries service waiting information of the first service type for providing service for the user side by the service providing end and prompt information of other service types;

the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

In some embodiments, the prompt information carries other service types to estimate response time; the determining module is specifically configured to determine the estimated response time of the other service types according to the following steps:

In some embodiments, the determining module is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user according to the following steps:

ranking information; estimating waiting response time; price information.

currently in operation time; and supporting the payment mode of the user side.

In some embodiments, the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

In some embodiments, the apparatus further comprises:

the setting module is used for determining the common service type of the user side in the other service types according to the historical order information of the user side; and setting the option button of the common service type to be in a default selected and deselectable state in the service type selection page information fed back to the user side.

In some embodiments, the generating module is configured to cancel the service order of the first service type and regenerate the service order for the user terminal to simultaneously select the first service type and the other service types if the user terminal confirms to simultaneously select the other service types according to the service waiting information; and aiming at the regenerated service order, simultaneously matching the service providing end of the first service type and the service providing ends of the other service types for the user end until the service providing end of any service type is successfully matched.

In some embodiments, the apparatus further comprises: the acquisition module is used for acquiring the current ranking information of the service orders of the first service type;

the generating module is specifically configured to regenerate a service order for the user terminal that selects the first service type and other service types simultaneously according to the following steps:

In some embodiments, the apparatus further comprises an acquisition module for acquiring incentive resources for the service order of the first service type;

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including: a transmitting module and a receiving module; wherein,,

the sending module is used for sending a service order of the first service type to the server;

The receiving module is configured to receive service waiting information sent by the server and used for providing services for the user side by the service provider of other service types in a process of waiting for the server to match the service order with the service provider of the first service type.

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including:

the receiving module is used for receiving a service order of a first service type sent by the user side;

the processing module is used for matching the service order with the service providing end of the first service type and sending waiting response page information to the user end; the waiting response page information carries service waiting information of the first service type for providing services for the user side by the service providing end and prompt information of other service types.

According to one aspect of the present application, an electronic device is provided that may include one or more storage media and one or more processors in communication with the storage media. One or more storage media store machine-readable instructions executable by a processor. When the electronic device is in operation, the processor and the storage medium communicate over a bus, and the processor executes the machine-readable instructions to perform one or more steps to execute the method described above.

According to one aspect of the present application, there is provided a computer storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the above method.

According to the information pushing scheme provided by the embodiment of the application, the service order of the first service type sent by the user terminal can be received, service waiting information of services provided by other service types for the user terminal by the service providing terminal of other service types can be determined in the process of matching the service order with the service providing terminal of the first service type, and then the determined service waiting information is sent to the user terminal. Therefore, the user of the user terminal can check the service waiting information of other service types which can provide services for the user currently in the process of waiting for the service providing terminal response of the first service type, and can select whether to call the service providing terminal of other service types according to the service waiting information, so that the user can travel conveniently.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are needed in the embodiments will be briefly described below, it being understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered limiting in scope, and that other related drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 shows a flowchart of an information pushing method according to an embodiment of the present application;

fig. 2 is a schematic diagram of a waiting response page displayed by a user side in the information pushing method provided in the first embodiment of the present application;

fig. 3 is a schematic diagram showing service waiting information of various other service types for a user side according to an embodiment of the present application;

FIG. 4 is a flowchart of a procedure for determining service waiting information of other service types according to a second embodiment of the present application;

fig. 5 shows a schematic diagram of a service type selection page displayed on a user side according to a third embodiment of the present application;

fig. 6 is a schematic diagram illustrating an information pushing process when a user confirms that other service types are selected at the same time according to a fourth embodiment of the present application;

fig. 7 is a schematic flowchart of an information pushing method provided in a fifth embodiment of the present application;

fig. 8 is a schematic flow chart of information pushing provided in a sixth embodiment of the present application;

fig. 9 is a schematic flow chart of information pushing provided in the seventh embodiment of the present application;

fig. 10 shows a schematic diagram of an information pushing device according to an embodiment eight of the present application;

Fig. 11 is a schematic diagram of another information pushing device provided in a ninth embodiment of the present application;

fig. 12 is a schematic diagram of another information pushing device according to the tenth embodiment of the present application;

fig. 13 shows a schematic structural diagram of an electronic device according to an eleventh embodiment of the present application.

Detailed Description

For the purpose of making the objects, technical solutions and advantages of the embodiments of the present application more clear, the technical solutions of the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application, and it should be understood that the accompanying drawings in the present application are only for the purpose of illustration and description, and are not intended to limit the protection scope of the present application. In addition, it should be understood that the schematic drawings are not drawn to scale. A flowchart, as used in this application, illustrates operations implemented according to some embodiments of the present application. It should be understood that the operations of the flow diagrams may be implemented out of order and that steps without logical context may be performed in reverse order or concurrently. Moreover, one or more other operations may be added to the flow diagrams and one or more operations may be removed from the flow diagrams as directed by those skilled in the art.

In addition, the described embodiments are only some, but not all, of the embodiments of the present application. The components of the embodiments of the present application, which are generally described and illustrated in the figures herein, may be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the present application, as provided in the accompanying drawings, is not intended to limit the scope of the application, as claimed, but is merely representative of selected embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present application without making any inventive effort, are intended to be within the scope of the present application.

In order to enable one skilled in the art to use the present application, in connection with a specific application scenario "user calls service driver using taxi taking software", the following embodiments are presented. It will be apparent to those having ordinary skill in the art that the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the present application. Although the present application is primarily described in the context of an information push process, it should be understood that this is but one exemplary embodiment. The present application may be applied to any other traffic type. For example, the present application may be applied to different transportation system environments, including land, sea, or air, among others, or any combination thereof. The transportation means of the transportation system may include taxis, private cars, windmills, buses, trains, bullet trains, high speed railways, subways, ships, airplanes, spacecraft, hot air balloons, or unmanned vehicles, etc., or any combination thereof. The present application may also include any service system for information pushing, e.g., a system for sending and/or receiving courier, a service system for trading between buyers and sellers. Applications of the systems or methods of the present application may include web pages, plug-ins to browsers, client terminals, customization systems, internal analysis systems, or artificial intelligence robots, etc., or any combination thereof.

It should be noted that the term "comprising" will be used in the embodiments of the present application to indicate the presence of the features stated hereinafter, but not to exclude the addition of other features.

The terms "passenger," "requestor," "attendant," "service requestor," and "customer" are used interchangeably herein to refer to a person, entity, or tool that may request or subscribe to a service. The terms "driver," "provider," "service provider," and "provider" are used interchangeably herein to refer to a person, entity, or tool that can provide a service. The term "user" in this application may refer to a person, entity, or tool requesting, subscribing to, providing, or facilitating the provision of a service. For example, the user may be a passenger, driver, operator, etc., or any combination thereof. In this application, "passenger" and "passenger terminal" may be used interchangeably, and "driver" and "driver terminal" may be used interchangeably.

The terms "service request" and "service order" are used interchangeably herein to refer to a request initiated by a passenger, user, service request, driver, service provider, or vendor, etc., or any combination thereof. Accepting the "service request" or "order" may be a passenger, a service requester, a driver, a service provider, a provider, or the like, or any combination thereof. The service request may be either fee-based or free.

In the embodiment of the application, a service order of a first service type sent by a user terminal can be received, service waiting information of services provided by other service types for the user terminal can be determined in a process of matching the service order with the service providing terminal of the first service type, and then the determined service waiting information is sent to the user terminal. The service waiting information can include ranking information, estimated waiting response time and the like, so that a user of the user terminal can check service waiting information of other service types which can provide services for the user currently in the process of waiting for the service provider response of the first service type, and can select whether to call the service provider of the other service types according to the service waiting information, thereby being convenient for the user to go out.

If the user only provides the service waiting information of the first service type of the current call to the user side in the process of waiting for the service provider to answer, the user cannot know whether the service type of the current call is the best service type, if the user wants to call other vehicles, the user cannot obtain effective reference information from the current service waiting information, and the user experience is poor. According to the information pushing scheme provided by the embodiment of the invention, in the process that the service providing end of the first service type of the user waiting for calling answers, service waiting providing information of other service types is provided for the user, so that the user selects other travel schemes according to the service waiting providing information of the other service types, and convenience is provided for traveling of the user. The following embodiments will describe the information push process in detail.

Example 1

As shown in fig. 1, a method for pushing information provided in an embodiment of the present application includes:

s101, receiving a service order of a first service type sent by a user side.

In an implementation, a software platform (e.g., a taxi taking software platform) may receive a service order of a first service type sent by a client. Here, the first service type may be a calling service type selected by a user at the user side, for example, a calling service type such as a taxi, a carpool, a special vehicle (providing a special vehicle pickup service for the user), a vehicle providing a quick travel service (short for express), a vehicle providing a preferential travel service (short for sharing), and the like. The service order received by the software platform can carry order information, and the software platform can determine the service type corresponding to the service order according to the order information of the service order. The order information may include user information, departure place information, destination information, current location information of the user, and service type of the calling vehicle.

S102, in the process of matching the service order with the service provider of the first service type, determining service waiting information of the service provider of other service types for providing services for the user side.

In a specific implementation, after receiving a service order of a first service type sent by a user terminal, the software platform may match, for the service order, a service provider of the first service type that may provide a service for a user of the user terminal according to the first service type and departure information in the service order. In the process of matching the service provider of the first service type for the service order, the service provider of other service types can be matched for the service order according to the departure place information of the service order, and then the service waiting information of the service provided by the service provider of the other service types for providing the service for the user of the user terminal is determined. Here, the service waiting information may include at least one of the following information: ranking information; estimating waiting response time; price information. The ranking information may be a ranking of the current service order in a call queue formed by calling the service provider of the corresponding service type. The estimated waiting response time may be a length of time that a user at the user side waits when the service provider confirms that the service order is accepted. The price information may be a price that the user side may pay the service provider side under the corresponding service type. When determining the service waiting information of the service provider of other service types for providing the service for the user side, the service waiting information of the service provider of other service types for providing the service for the user side can be periodically determined and updated, so that the user side can display the current latest service waiting information for the user.

In a specific implementation, after receiving a service order of a first service type sent by a user terminal, before sending determined service waiting information to the user terminal, the software platform may send waiting response page information to the user terminal, where the sent waiting response page information carries service waiting information of the first service type for providing services for the user terminal by a service providing terminal, and select prompt information of other service types. Here, the prompt information may be used to prompt the user of the user terminal to select the first service type and select other service types at the same time; or the method is used for prompting the user side to be capable of reselecting other service types, namely changing the currently selected first service type into the other service type. Here, the waiting answer page information is used for displaying in the waiting answer page of the user side. After receiving the service waiting information sent by the software platform, the user side may display, on the waiting response page of the user side, ranking information (47 th bit) of the service order under the first service type and estimated waiting response time (about 30 minutes or so) for the service provider side waiting for the first service type to confirm that the service order is accepted, as shown in fig. 2. The waiting answer page of the user side also displays prompt information for selecting other service types, for example, the waiting answer page in fig. 2 displays prompt information for 'calling more vehicles simultaneously' and 'selecting carpools/sharing/taxis'.

Here, when the software platform sends the waiting response page information carrying the provided information to the user terminal, the prompt information can also carry other service types to estimate the response time. Specifically, the software platform determines the estimated response time corresponding to each other service vehicle type capable of providing service for the user terminal, and then uses the minimum estimated response time in the estimated response time corresponding to each other service vehicle type as the estimated response time of the other service type. For example, other service types capable of providing services for the user terminal currently include a carpool service type and a taxi service type, and then the estimated response time of the carpool service type and the taxi service type can be determined respectively, if the estimated response time corresponding to the carpool service type is 2 minutes and the estimated response time corresponding to the taxi service type is 5 minutes, the 2 minutes is taken as the estimated response time of the other service types. As shown in fig. 2, the waiting response page of the user side displays other service types of about 2 minutes to estimate response time.

And S103, the determined service waiting information is sent to the user side.

Here, after determining the service waiting information of the service provider of the other service type to provide the service for the user, the software platform may send the service waiting information of the determined service type to the user according to the service type selected by the user.

In a specific implementation, after the software platform sends the information of the waiting response page to the user side, the user can select and confirm to select other service types according to the prompt information of the waiting response page displayed by the user side, or the selection and confirmation changes the selected first service type into the selected other service type. The user terminal sends other service types selected by user confirmation to the software platform according to the confirmation operation of the user, and the software platform sends service waiting information of other service types to the user terminal according to the other service types selected by the user terminal (other service types selected while the first service type is selected or other service types selected instead). After receiving the service waiting information sent by the software platform, the user side can display the service waiting information in a waiting response page. For example, if the user confirms that the first service type is selected and then selects another service type according to the waiting response page shown in fig. 2, as shown in fig. 3, the user side displays service waiting information of various other service types for the user according to the service waiting information of the other service types, for example, displaying estimated response time and price information corresponding to the carpool service type, the sharing service type, the taxi service type and the special vehicle service type respectively.

By adopting the information pushing scheme provided by the embodiment of the application, in the process of matching the service order with the service provider of the first service type, the service waiting information of the service provider of other service types for providing the service for the user side can be determined, and then the determined service waiting information is sent to the user side. Therefore, the user at the user terminal can check the service waiting information of other service types, select the travel schemes corresponding to multiple service types according to the service waiting information, and if the currently selected service provider of the first service type is not the optimal service type, the user can select the travel scheme corresponding to the better service type according to the service waiting information, so that the waiting time of the user is reduced, and convenience is provided for the user to travel.

Example two

In the first embodiment, in the process of matching the service order with the service provider of the first service type, the service waiting information of the service provider of the other service types for providing the service for the user terminal is determined, and the determined service waiting information is sent to the user terminal, so that the travel schemes corresponding to the multiple service types are provided for the user.

As shown in fig. 4, a second embodiment of the present application provides a process for determining service waiting information of other service types, including:

S201, judging whether the service order accords with a preset selection condition according to order information of the service order of the first service type sent by the user side.

In a specific implementation, after receiving a service order of a first service type sent by a user side, the software platform may determine, according to order information of the service order, the first service type and departure place information of the service order. After determining the first service type and the departure place information of the service order, it may be determined whether the service order submitted by the user terminal meets the predicted selection condition.

Here, the preset selection conditions may include one or more of the following conditions:

1) The position information carried in the service order is in a preset area range; 2) The first service type is a preset service type.

In the condition 1), the location information carried in the service order sent by the user side is within the preset area range, which indicates that the area where the user side currently sends the service order is the service area supporting the provision of the service waiting information of other service types. In the condition 2), the first service type selected by the service order sent by the user terminal is a preset service type, which indicates that the first service type is a service type supporting provision of service waiting information of other service types.

In a specific implementation, if the software platform determines that the service order does not meet the preset selection condition, the service providing end of the first service type is only matched for the user end, and waiting response page information carrying service waiting information of the first service type is returned to the user end.

S202, after the service order is determined to meet the preset selection condition, selecting other service types which can provide service for the user terminal currently.

In a specific implementation, if the software platform determines that the service order meets the preset selection condition, other service types that can currently provide services for the user terminal can be selected from the service types that provide services for the user terminal. When selecting other service types that are currently capable of providing services to the user terminal, other service types that currently satisfy at least one of the following conditions may be selected:

1) Currently in operation time; 2) And supporting the payment mode of the user side.

In condition 1), the selected other service type is currently in operation time, which indicates that the service provider of the selected other service type can currently provide services for the user side. In the condition 2), the selected other service types support the payment mode of the user terminal, which indicates that the selected other service types of service providing terminals pay the payment mode of the user bill, and can provide services for the user terminal currently. For example, if the payment method of the user terminal is a non-enterprise payment method, other service types supporting the non-enterprise payment method are selected for the user terminal.

And S203, determining service waiting information of the service providing end of the selected other service types for providing services for the user end.

In a specific implementation, after selecting other service types capable of providing services for the user terminal, the software platform may determine service waiting information of the selected other service types for providing services for the user terminal according to an order of the current service of the platform and order information of the service order. For example, determining one or more of ranking information, estimated wait response time, and price information of the selected service provider of the other service type for providing the service to the client.

Example III

In the first embodiment, after determining the service waiting information of the service provider of the other service type for providing the service for the user, the determined service waiting information may be sent to the user, so that the user of the user may select the other service type of the service according to the service waiting information.

The third embodiment of the application provides a specific implementation manner of sending the waiting information of the determined service to the user side. When the determined service waiting information is sent to the user side, service type selection page information can be sent to the user side, and the service type selection page information can carry service waiting information and option buttons corresponding to each service type in other service types, wherein the option buttons are used for selecting the service type corresponding to the option button by a user. After receiving the service type selection page information, the user side can display the received service type selection page information on the service type selection page. The service type selection page displayed by the user side is shown in fig. 3, service waiting information and option buttons corresponding to each service type in other service types are displayed in the service type selection page, and if the other service types include a carpool service type, a taxi service type and a special car service type, for example, the service type selection page displays estimated response time, price information and option buttons corresponding to the carpool service type and estimated response time, price information and option buttons corresponding to the special car service type.

Here, the service type selection page information is used for indicating the user side to confirm at least one other service type selected simultaneously except the first service type; or, the service type selection page information is used for indicating the user side to confirm the selected other service types.

In a specific implementation, before sending service type selection page information to the user side, the software platform may determine a common service type of the user side in other service types according to historical order information of the user side, and in the service type selection page information fed back to the user side, an option button of a common service vehicle type may be set to a state of default selection and capable of being deselected. For example, if the other service type selected by the user side in the previous order of the current service order is the preferred service type, the preferred service type option button of the current service order may be set to a state of default selection and capable of being deselected, and the service type selection page displayed by the user side is shown in fig. 5, and it may be seen that in the service type selection page in fig. 5, the preferred service type option button is in a state of default selection and capable of being deselected. Therefore, the type of the commonly used service vehicle can be selected for the user side, and the user of the user side can call the service providing side of other service types only by clicking the confirm call button.

Example IV

After sending the determined service waiting information to the ue, the fourth embodiment of the present application provides an information pushing procedure when the ue confirms that other service types are selected at the same time, as shown in fig. 6, including:

s301, receiving feedback information confirmed by the user side according to the service waiting information.

In a specific implementation, after the software platform sends the determined service waiting information to the user side, a user of the user side can select other service types of the service according to the service waiting information displayed by the user side, and the user side can confirm the other service types selected by the user according to the selection operation of the user and send feedback information generated according to confirmation for the service waiting information to the software platform. And the software platform receives feedback information confirmed by the user according to the service waiting information.

And S302, if the user side confirms that other service types are selected simultaneously according to the service waiting information, canceling the service order of the first service type, and regenerating the service order for the user side, wherein the service order of the first service type and the service orders of the other service types are selected simultaneously.

In a specific implementation, if the software platform determines that the user side confirms to select other service types according to the service waiting information according to the feedback information sent by the user side, that is, determines that the user side selects to call the service providing side of the first service type and calls the service providing side of other service types at the same time, then cancels the service order of the first service type submitted by the user side, and regenerates the service order for the user side, wherein the service order of the first service type and the service order of other service types are selected simultaneously.

Here, before the service order of the first service type is cancelled, current ranking information of the service order of the first service type may be acquired, and when the service order of the first service type and other service types is simultaneously selected for the user side to be regenerated, the ranking information of the cancelled service order may be determined as the ranking information of the regenerated service order under the first service type. For example, before canceling the service order of the first service type, assuming that the first service type is a taxi service type and the ranking information is 12, when the service order of the first service type and other service types is newly selected for the user side, the ranking information of the taxi service type in the newly generated service order may be set to be 12, so that the ranking information of the service order of the first service type may be bound to the corresponding service type of the newly generated service order.

In some embodiments, incentive resources for the service order of the first service type may also be obtained prior to canceling the service order of the first service vehicle type. The incentive resource may be a resource for incentive users to use the software platform, such as a cash incentive resource, a coupon incentive resource, or a hint information incentive resource, among others. When the service orders of the first service type and other service types are regenerated for the user side, the incentive resources of the cancelled service orders can be used as the incentive resources of the regenerated service orders under the first service type. For example, before canceling a service order of a first service type, assuming that the first service type is a taxi service type, the service order of the first service type has a 5-membered taxi coupon, when a service order of the first service type and other service types is newly selected for the user side at the same time, the 5-membered taxi coupon may be set for the newly-reproduced service order, so that incentive resources of the service order of the first service type may be bound to corresponding service types of the newly-reproduced service order.

S303, aiming at the regenerated service order, the user terminal is matched with the service providing terminal of the first service type and the service providing terminals of the other service types at the same time until the service providing terminal of any service type is successfully matched.

In a specific implementation, after the service order is regenerated for the user side, the software platform may match the service provider of the first service type and the service providers of other service types for the user side at the same time until the service provider of any service type is successfully matched. Here, in the process of simultaneously matching the service provider of the first service type and the service provider of other service types for the user side, waiting response page information carrying service waiting information of the first service type and the service provider of other service types can be sent to the user side, so that the user side can simultaneously display the service waiting information of the first service type and the service provider of other service types for the user side, and one or more of ranking information, estimated waiting response time and price information of each service type can be displayed simultaneously.

Example five

As shown in fig. 7, a specific flow of an information pushing method provided in a fifth embodiment of the present application includes:

S410, the software platform receives a service order of a first service type sent by a user.

Here, the software platform may receive a service order of a first service type sent by the user side. The service order received by the software platform can carry order information, and the software platform can determine the service type corresponding to the service order according to the order information of the service order. The order information may include user information, departure place information, destination information, current location information of the user, and service type of the calling vehicle. The first service type may be a calling service type selected by a user of the user terminal.

And S402, in the process of matching the service order with the service provider of the first service type, the software platform determines service waiting information of the service provider of other service types for providing services for the user side and sends the waiting response page information to the user side.

Here, in the process of matching the service provider of the first service type with the service order, the service provider of other service types capable of providing services for the user terminal currently can be matched with the service order according to the departure place information of the service order, then service waiting information of the service provider of the other service types for providing services for the user of the user terminal is determined, and the waiting response page information is sent to the user terminal. The sent waiting response page information carries service waiting information of the first service type for providing services for the user side by the service providing end and prompt information of other service types. The prompt information is used for prompting the user side to select other service types while selecting the first service type, or prompting the user side to reselect other service types. Here, the service waiting information may include at least one of the following information: ranking information; estimating waiting response time; price information.

S403, the user side displays waiting response page information sent by the software platform to the user in the waiting response page, and if the user confirms to select other service types according to the waiting response page information, feedback information confirmed according to the service waiting information is sent to the software platform.

Here, the user at the user terminal may select other service types while selecting the first service type, or reselect other service types of other service type selection services according to the service waiting information displayed at the user terminal. The user terminal can confirm other service types selected by the user according to the selection operation of the user, and send feedback information generated according to confirmation of the service waiting information to the software platform.

And S404, if the feedback information shows that the user side confirms that other service types are selected simultaneously, the software platform cancels the service order of the first service type and regenerates the service order of the first service type and other service types for the user side.

If the software platform determines that the user side confirms to select other service types according to the service waiting information according to the feedback information sent by the user side, that is, determines that the user side selects to call the service providing side of the first service type and simultaneously calls the service providing side of other service types, cancels the service order of the first service type submitted by the user side, and regenerates the service order for the user side, wherein the service order of the first service type and the service order of other service types are simultaneously selected.

Before canceling the service order of the first service type, current ranking information and incentive resources of the service order of the first service type can be acquired, and when the service order of the first service type and other service types is simultaneously selected for the user side to be regenerated, the ranking information and incentive resources of the canceled service order can be determined as the ranking information and incentive resources of the regenerated service order under the first service type.

S405, for the regenerated service order, the software platform matches the service provider of the first service type and the service providers of other service types for the user side at the same time until the service provider of any service type is successfully matched.

In this case, the software platform may send, to the user terminal, waiting response page information carrying service waiting information of the first service type and other service types in a process of simultaneously matching the service provider of the first service type and the service provider of the other service types for the user terminal, so that the user terminal may simultaneously display the service waiting information of the first service type and the other service types for the user terminal, and simultaneously display one or more of ranking information, estimated waiting response time, and price information of each service type.

Example six

As shown in fig. 8, an information pushing method provided in a sixth embodiment of the present application may be applied to a user side, and includes:

s501, sending a service order of a first service type to a server.

In a specific implementation, the user side may send a service order of the first service type to the server according to a user operation. The service order may carry order information, which may include user information, departure location information, destination information, current location information of the user, and a service type of the calling vehicle. The first service type may be a calling service type selected by a user of the user terminal.

S502, receiving service waiting information of other service type service providing terminals sent by the server for providing services for the user terminal in the process of waiting for the server to match the service order with the service providing terminal of the first service type.

Here, in the process that the waiting server matches the service provider of the first service type with the service order, the user side may display a waiting response page for the user. The user can select and confirm to select other service types at the same time according to the prompt information of the waiting response page displayed by the user side, or the selection and confirmation changes the selected first service type into the selection of other service types. The user terminal can send other service types selected by user confirmation to the software platform according to the confirmation operation of the user, and then receive the service waiting information of the service providing terminal of the other service types sent by the server for providing the service for the user terminal. The service order can be matched with the service providing terminals of other service types which can provide services for the user terminal currently according to the departure place information of the service order, then the service waiting information of the service providing terminals of other service types for providing services for the user of the user terminal is determined, and the service waiting information is sent to the user terminal. The user terminal receives the service waiting information of the service provided by the service providing terminal of other service types sent by the server for providing the service for the user terminal. Here, the service waiting information may include at least one of the following information: ranking information; estimating waiting response time; price information.

By adopting the information pushing scheme provided in the sixth embodiment of the present application, in the process that the waiting server matches the service providing end of the first service type with the service order, the user end can display service waiting information of other service types for the user. Therefore, the user at the user terminal can check the service waiting information of other service types, select the travel schemes corresponding to multiple service types according to the service waiting information, and if the currently selected service provider of the first service type is not the optimal service type, the user can select the travel scheme corresponding to the better service type according to the service waiting information, so that the waiting time of the user is reduced, and convenience is provided for the user to travel.

Example seven

As shown in fig. 9, a method for pushing information provided in a seventh embodiment of the present application includes:

s601, receiving a service order of a first service type sent by a user side;

S602, a service providing end of the first service type is matched for the service order, and waiting response page information is sent to the user end; the waiting response page information carries service waiting information of the first service type for providing services for the user side by the service providing end and prompt information of other service types.

In a specific implementation, after receiving a service order of a first service type sent by a user terminal, the software platform may send waiting response page information to the user terminal, where the sent waiting response page information carries service waiting information of the first service type for providing services for the user terminal by a service providing terminal, and select prompt information of other service types. Here, the prompt information may be used to prompt the user of the user terminal to select the first service type and select other service types at the same time; or the method is used for prompting the user side to be capable of reselecting other service types, namely changing the currently selected first service type into the other service type. Here, the waiting answer page information is used for displaying in the waiting answer page of the user side. After receiving the service waiting information sent by the software platform, the user side can display the service waiting information of the first service type and prompt information for selecting other service types for the user. Here, the service waiting information may include at least one of the following information: ranking information; estimating waiting response time; price information. The prompt information carries other service types to estimate response time.

By adopting the service information pushing mode, prompt information for simultaneously selecting other service types can be carried in the waiting response page information sent to the user side, so that the user can select to simultaneously call the service providing side of other service types, the taxi calling pressure in the taxi calling peak period can be reduced, and the travelling efficiency of the user is improved.

Example eight

As shown in fig. 10, an information pushing device 70 provided in an embodiment of the present application includes: a receiving module 71, a determining module 72 and a transmitting module 73; wherein,,

the receiving module 71 is configured to receive a service order of a first service type sent by a user side;

the determining module 72 is configured to determine service waiting information of the service provider of the other service type for providing the service to the user side in a process of matching the service order with the service provider of the first service type;

the sending module 73 is configured to send the determined service waiting information to the user side.

In a specific implementation, the sending module 72 is further configured to send waiting response page information to the user side; the waiting response page information carries service waiting information of the first service type for providing service for the user side by the service providing end and prompt information of other service types;

The sending module 73 is specifically configured to send the determined service waiting information to the user side according to the following steps:

In a specific implementation, the prompt information is used for prompting the user side to select other service types while selecting the first service type; or the prompt message is used for prompting the user terminal to reselect other service types.

In a specific implementation, the prompt information carries other service types to estimate response time; the determining module 72 is specifically configured to determine the estimated response time of the other service types according to the following steps:

In a specific implementation, the determining module 72 is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user side according to the following steps:

The service waiting information includes at least one of the following information:

ranking information; estimating waiting response time; price information.

The determining module 72 is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user according to the following steps:

The preset selection conditions include one or more of the following conditions:

The other service type capable of providing service for the user terminal currently meets at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

The service type selection page information is used for indicating the user side to confirm at least one other service type selected simultaneously except the first service type; or the service type selection page information is used for indicating the user side to confirm the selected other service types.

The apparatus 70 further comprises:

a setting module 74, configured to determine a common service type of the user side from the other service types according to the historical order information of the user side; and setting the option button of the common service type to be in a default selected and deselectable state in the service type selection page information fed back to the user side.

The apparatus 70 further comprises:

a generating module 75, configured to cancel a service order of the first service type and regenerate a service order for the user terminal that selects the first service type and other service types simultaneously if the user terminal confirms that other service types are selected simultaneously according to the service waiting information; and aiming at the regenerated service order, simultaneously matching the service providing end of the first service type and the service providing ends of the other service types for the user end until the service providing end of any service type is successfully matched.

The apparatus further comprises: an obtaining module 76, configured to obtain current ranking information of the service orders of the first service type;

the generating module 75 is specifically configured to regenerate, for the user terminal, a service order for simultaneously selecting the first service type and other service types according to the following steps:

The apparatus further comprises an acquisition module 76 for acquiring incentive resources for the service order of the first service type;

Example nine

As shown in fig. 11, in an information pushing device 80 provided in the embodiment of the present application, a sending module 81 and a receiving module 82; wherein,,

the sending module 81 is configured to send a service order of a first service type to a server;

the receiving module 82 is configured to receive service waiting information sent by the server and used for providing services for the user side by the service provider of other service types in a process of waiting for the server to match the service order with the service provider of the first service type.

Examples ten

As shown in fig. 12, an information pushing device 90 provided in an embodiment of the present application includes:

a receiving module 91, configured to receive a service order of a first service type sent by a user side;

the processing module 92 is configured to match the service order with a service provider of the first service type, and send waiting response page information to the user side; the waiting response page information carries service waiting information of the first service type for providing services for the user side by the service providing end and prompt information of other service types.

Example eleven

As shown in fig. 13, a schematic structural diagram of an electronic device 1000 according to a ninth embodiment of the present application includes: a processor 1001, a memory 1002, and a bus 1003.

The memory 1002 stores machine readable instructions executable by the processor 1001, and when the electronic device is running, the processor 1001 communicates with the memory 1002 through a bus, and when the processor 1001 executes the machine readable instructions, the following processing is implemented:

receiving a service order of a first service type sent by a user side;

and sending the determined service waiting information to the user terminal.

In a specific implementation, in the processing performed by the processor 1001, after receiving a service order of a first service type sent by a user terminal, before sending the determined service waiting information to the user terminal, the method further includes:

In a specific implementation, in the processing performed by the processor 1001, the prompting information is used to prompt the ue to select the first service type and select another service type at the same time; or the prompt message is used for prompting the user terminal to reselect other service types.

In a specific implementation, in the processing executed by the processor 1001, the prompt information carries estimated response time of other service types; determining the estimated response time of the other service types according to the following steps:

In an implementation manner, in the processing performed by the processor 1001, the determining service waiting information of the service provider for providing the service for the user side by using the service provider of other service types includes:

In a specific implementation, in the processing performed by the processor 1001, the service waiting information includes at least one of the following information:

ranking information; estimating waiting response time; price information.

In a specific implementation, in the processing performed by the processor 1001, the preset selection condition includes one or more of the following conditions:

In a specific implementation, in the processing performed by the processor 1001, the other service type that can currently provide services for the client may meet at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

In a specific implementation, in the processing performed by the processor 1001, the sending the determined service waiting information to the ue includes:

In a specific implementation, in the processing performed by the processor 1001, the service type selection page information is used to instruct the ue to confirm at least one other service type selected simultaneously except the first service type; or the service type selection page information is used for indicating the user side to confirm the selected other service types.

In an implementation, in a process performed by the processor 1001, the method further includes:

In a specific implementation, after the determined service waiting information is sent to the ue in the processing performed by the processor 1001, the method further includes:

In an implementation, before the canceling the service order of the first service type, the processing performed by the processor 1001 further includes:

In an implementation, in the processing performed by the processor 1001, before canceling the service order of the first service vehicle type, the method further includes:

acquiring motivational resources of a service order of the first service type;

Alternatively, the memory 1002 stores machine-readable instructions executable by the processor 1001, and when the electronic device is running, the processor 1001 communicates with the memory 1002 through a bus, and when the processor 1001 executes the machine-readable instructions, the following processing is implemented:

sending a service order of a first service type to a server;

receiving a service order of a first service type sent by a user side;

In some embodiments, the processor 1001 may process information and/or data related to a service request to perform one or more functions described herein. For example, the processor 1001 may determine the target vehicle based on a service request obtained from the user side. In some embodiments, the processor 1001 may include one or more processing cores (e.g., a single-core processor or a multi-core processor). By way of example only, the Processor 1001 may include a central processing unit Central Processing Unit, CPU), application specific integrated circuit (Application Specific Integrated Circuit, ASIC), special instruction set Processor (Application Specific Instruction-set Processor, ASIP), graphics processing unit (Graphics Processing Unit, GPU), physical processing unit (Physics Processing Unit, PPU), digital signal Processor (Digital Signal Processor, DSP), field programmable gate array (Field Programmable Gate Array, FPGA), programmable logic device (Programmable Logic Device, PLD), controller, microcontroller unit, reduced instruction set computer (Reduced Instruction Set Computing, RISC), microprocessor, or the like, or any combination thereof.

In some embodiments, the user at the user side may be a person other than the actual consumer of the service. For example, user a at the user side may use the user side to initiate a service request for the service actual requester B (e.g., user a may call his own friend B), or receive service information or instructions from an electronic device (server), or the like. In some embodiments, the user of the user terminal may be the actual service provider, or may be a person other than the actual service provider. For example, user C at the user's end may use the user's end to receive a service request for services provided by the service provider D (e.g., user C may pick up a ticket for driver D employed by himself), and/or information or instructions from the server. In some embodiments, "user side," "service requestor" and "service requestor terminal" may be used interchangeably, and "service provider side" and "service provider terminal" may be used interchangeably.

The electronic device 1000 may be a general purpose computer or a special purpose computer, both of which may be used to implement the information pushing method of the present application. Although only one computer is shown, the functionality described herein may be implemented in a distributed fashion across multiple similar platforms for convenience to balance processing loads.

For example, electronic device 1000 may include network ports connected to a network, one or more processors for executing program instructions, a communication bus, and different forms of storage media, such as magnetic disks, ROM, or RAM, or any combination thereof. By way of example, the computer platform may also include program instructions stored in ROM, RAM, or other types of non-transitory storage media, or any combination thereof. The methods of the present application may be implemented in accordance with these program instructions. Electronic devices also include Input/Output (I/O) interfaces between computers and other Input/Output devices (e.g., keyboards, displays).

For ease of illustration, only one processor is depicted in the electronic device 1000. It should be noted, however, that the electronic device 1000 in the present application may also include a plurality of processors, and thus steps performed by one processor described in the present application may also be performed jointly by a plurality of processors or performed separately. For example, if the processor of the electronic device 1000 performs step a and step B, it should be understood that step a and step B may also be performed by two different processors together or performed separately in one processor. For example, the first processor performs step a, the second processor performs step B, or the first processor and the second processor together perform steps a and B.

In addition, the embodiment of the present application further provides a computer storage medium, where a computer program is stored, where the computer program is executed by a processor to perform the steps of the service information pushing method described in the foregoing method embodiment.

The computer program product of the service information pushing method provided in the embodiments of the present application includes a computer readable storage medium storing program codes, where the instructions included in the program codes may be used to execute the steps of the service information pushing method described in the above method embodiments, and specifically, reference may be made to the above method embodiments, which are not repeated herein.

It will be clearly understood by those skilled in the art that, for convenience and brevity of description, specific working procedures of the above-described system and apparatus may refer to corresponding procedures in the method embodiments, which are not described in detail in this application. In the several embodiments provided in this application, it should be understood that the disclosed systems, devices, and methods may be implemented in other manners. The above-described apparatus embodiments are merely illustrative, and the division of the modules is merely a logical function division, and there may be additional divisions when actually implemented, and for example, multiple modules or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some communication interface, indirect coupling or communication connection of devices or modules, electrical, mechanical, or other form.

The modules described as separate components may or may not be physically separate, and components shown as modules may or may not be physical units, may be located in one place, or may be distributed over multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.

The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a non-volatile computer readable storage medium executable by a processor. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a usb disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk, etc.

The foregoing is merely a specific embodiment of the present application, but the protection scope of the present application is not limited thereto, and any person skilled in the art can easily think about changes or substitutions within the technical scope of the present application, and the changes or substitutions are covered in the protection scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. An information pushing method, characterized in that the method comprises:

receiving a service order of a first service type sent by a user side;

transmitting the determined service waiting information to the user side;

the determining service waiting information of the service providing end of other service types for providing services for the user end includes:

receiving other service types selected by a user confirmation sent by the user side while selecting the first service type, and acquiring service waiting information of a service providing side of the other service types for providing services for the user side;

After sending the determined service waiting information to the user side, the method further comprises the following steps:

aiming at the regenerated service order, the user terminal is matched with the service providing terminal of the first service type and the service providing terminals of the other service types at the same time until the service providing terminal of any service type is successfully matched;

wherein before canceling the service order of the first service type, the method further comprises:

2. The method of claim 1, wherein the sending the determined service waiting information to the user side comprises:

Sending waiting response page information to the user; the waiting response page information carries service waiting information of the first service type for providing service for the user side by the service providing end and prompt information of other service types; the prompt information comprises the service waiting information;

after sending the waiting response page information to the user side, the method further comprises the following steps:

and after the user side confirms to select other service types based on the prompt information, sending service waiting information corresponding to the other service types confirmed to be selected based on the prompt information to the user side.

3. The method according to claim 2, wherein the prompt message is used to prompt the user terminal to select the first service type and select other service types at the same time.

4. A method according to claim 2 or 3, wherein the prompt message carries estimated response time for other service types; determining the estimated response time of the other service types according to the following steps:

5. The method of claim 1, wherein determining service waiting information for the service provider of the other service type to provide the service to the user terminal comprises:

6. The method of claim 1, wherein the service waiting information comprises at least one of:

ranking information; estimating waiting response time; price information.

7. The method of claim 1, wherein determining service waiting information for the service provider of the other service type to provide the service to the user terminal comprises:

8. The method of claim 7, wherein the preset selection conditions include one or more of the following:

9. The method of claim 1, wherein determining service waiting information for the service provider of the other service type to provide the service to the user terminal comprises:

10. The method of claim 9, wherein the other service type currently capable of providing services to the client satisfies at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

11. The method of claim 1, wherein sending the determined service waiting information to the client comprises:

12. The method of claim 11, wherein the service type selection page information is used to instruct the user side to confirm at least one other service type selected simultaneously in addition to the first service type.

13. The method of claim 11, wherein the method further comprises:

14. The method of claim 1, wherein prior to canceling the service order for the first service vehicle type, further comprising:

acquiring motivational resources of a service order of the first service type;

15. The information pushing method is characterized by being applied to a user side, and comprises the following steps:

Sending a service order of a first service type to a server;

receiving service waiting information of other service type service providers sent by the server for providing services for the user side in the process of waiting for the server to match the service orders with the service providers of the first service type;

and transmitting confirmation information for confirming the selection of other service types while selecting the first service type to the server, so that the server acquires the current ranking information of the service order of the first service type, cancels the service order of the first service type, regenerates the service order of the first service type and the other service types simultaneously, and determines the ranking information of the cancelled service order as the ranking information of the regenerated service order under the first service type.

16. An information pushing apparatus, characterized in that the apparatus comprises: the device comprises a receiving module, a determining module and a sending module; wherein,,

The sending module is used for sending the determined service waiting information to the user side;

the determining module is specifically configured to:

wherein the apparatus further comprises:

the generation module is used for canceling the service order of the first service type and regenerating the service order for the user terminal to simultaneously select the first service type and other service types if the user terminal confirms to simultaneously select other service types according to the service waiting information; aiming at the regenerated service order, the user terminal is matched with the service providing terminal of the first service type and the service providing terminals of the other service types at the same time until the service providing terminal of any service type is successfully matched;

the acquisition module is used for acquiring the current ranking information of the service orders of the first service type;

17. The apparatus of claim 16, wherein the sending module is further configured to send waiting response page information to the user side; the waiting response page information carries service waiting information of the first service type for providing service for the user side by the service providing end and prompt information of other service types; the prompt information comprises the service waiting information;

the sending module is further configured to:

18. The apparatus of claim 17, wherein the prompt message is configured to prompt the user terminal to select the first service type and select other service types at the same time.

19. The apparatus according to claim 17 or 18, wherein the prompt message carries estimated response time of other service types; the determining module is specifically configured to determine the estimated response time of the other service types according to the following steps:

20. The apparatus of claim 16, wherein the determining module is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user according to:

21. The apparatus of claim 16, wherein the service waiting information comprises at least one of:

ranking information; estimating waiting response time; price information.

22. The apparatus of claim 16, wherein the determining module is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user according to:

23. The apparatus of claim 22, wherein the preset selection conditions include one or more of the following:

24. The apparatus of claim 16, wherein the determining module is specifically configured to determine service waiting information of a service provider of another service type for providing a service to the user according to:

25. The apparatus of claim 24, wherein the other service type currently capable of providing services to the client satisfies at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

26. The apparatus of claim 16, wherein the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

27. The apparatus of claim 26, wherein the service type selection page information is used to instruct the client to confirm at least one other service type selected simultaneously in addition to the first service type.

28. The apparatus of claim 26, wherein the apparatus further comprises:

29. The apparatus of claim 16, wherein the device comprises a plurality of sensors,

the acquisition module is further configured to acquire an incentive resource of the service order of the first service type;

30. An information pushing device, which is applied to a user terminal, comprising: a transmitting module and a receiving module; wherein,,

the receiving module is configured to receive service waiting information sent by the server and used for providing services for the user side by the service provider of other service types in a process of waiting for the server to match the service order with the service provider of the first service type;

the sending module is further configured to send, to the server, confirmation information for confirming selection of other service types while the first service type is selected, so that the server obtains current ranking information of the service orders of the first service type, cancel the service orders of the first service type, regenerate the service orders for simultaneously selecting the first service type and the other service types, and determine the ranking information of the cancelled service orders as ranking information of the regenerated service orders under the first service type.

31. An electronic device, comprising: a processor, a storage medium and a bus, the storage medium storing machine-readable instructions executable by the processor, the processor and the storage medium communicating over the bus when the electronic device is running, the processor executing the machine-readable instructions to perform the steps of the method of any one of claims 1 to 14 when executed or to perform the steps of the method of claim 15 when executed.

32. A computer-readable storage medium, characterized in that it has stored thereon a computer program which, when executed by a processor, performs the steps of the method according to any of claims 1 to 14 or which, when executed, performs the steps of the method according to claim 15.