CN108197786A - A kind of informatization management method applied to network broadband industry - Google Patents
A kind of informatization management method applied to network broadband industry Download PDFInfo
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- CN108197786A CN108197786A CN201711393022.9A CN201711393022A CN108197786A CN 108197786 A CN108197786 A CN 108197786A CN 201711393022 A CN201711393022 A CN 201711393022A CN 108197786 A CN108197786 A CN 108197786A
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- 238000007726 management method Methods 0.000 title claims abstract description 34
- 239000013307 optical fiber Substances 0.000 claims abstract description 13
- 230000015572 biosynthetic process Effects 0.000 claims abstract description 3
- 238000003786 synthesis reaction Methods 0.000 claims abstract description 3
- 238000004519 manufacturing process Methods 0.000 abstract description 8
- 238000005516 engineering process Methods 0.000 abstract description 5
- 230000005540 biological transmission Effects 0.000 abstract description 4
- 230000010365 information processing Effects 0.000 abstract description 2
- 238000000034 method Methods 0.000 description 4
- 230000008439 repair process Effects 0.000 description 4
- 238000010276 construction Methods 0.000 description 3
- 238000012423 maintenance Methods 0.000 description 3
- 230000015556 catabolic process Effects 0.000 description 2
- 238000004891 communication Methods 0.000 description 2
- 238000011161 development Methods 0.000 description 2
- 241000208340 Araliaceae Species 0.000 description 1
- 235000005035 Panax pseudoginseng ssp. pseudoginseng Nutrition 0.000 description 1
- 235000003140 Panax quinquefolius Nutrition 0.000 description 1
- 238000013523 data management Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 239000000835 fiber Substances 0.000 description 1
- 235000008434 ginseng Nutrition 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 238000013439 planning Methods 0.000 description 1
- 230000006641 stabilisation Effects 0.000 description 1
- 238000011105 stabilization Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/40—Business processes related to the transportation industry
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- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Economics (AREA)
- Strategic Management (AREA)
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- Entrepreneurship & Innovation (AREA)
- General Physics & Mathematics (AREA)
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- General Business, Economics & Management (AREA)
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- Quality & Reliability (AREA)
- Operations Research (AREA)
- Game Theory and Decision Science (AREA)
- Development Economics (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention belongs to computer information technology fields, more particularly to a kind of informatization management method applied to network broadband industry, Management System for Clients Information, underground broadband optical fiber network management system, synthesis scheduling system, information feedback system and failed services five big systems and the workbench composition to match therewith, each workbench has respective individual computer information system, is connected by internet.The intelligent dispatch management system that the present invention establishes the functions such as the sorting and file of a set of perfect information collection, information transmission, information processing, information feedback, decision references and information carrys out coordinative command running, improves production efficiency and service level.
Description
Technical field
The invention belongs to computer information technology fields, and in particular to a kind of information-based pipe applied to network broadband industry
Reason method.
Background technology
With the development of computer technology and the communication technology, it is desirable that network construction is to broadband, intelligent, synthesization direction
Development so that broadband network, which becomes, adapts to a kind of network that above-mentioned business demand suddenly treats Accelerating The Construction, how to ensure broadband network
The safety and stabilization of system provide good service for numerous citizen, become one of network communication industry subject to be solved.Tradition
Network maintenance method exist need the shortcomings that personnel are more, and information channel is not smooth, be typically only capable to by phone carry out internal information
Transmission, production scheduling, manually fill out single method and fulfil assignment record and data management, due to containing much information and transfer means
Fall behind, the transmission that information often cannot be accurately and timely, the operating time is long, the time that client waits for is needed also to grow, working efficiency
It is low.
Invention content
It the defects of the purpose of the present invention is being directed to the trade management of existing network broadband, develops and is applied to information system management
The method of network broadband industry establishes a set of perfect information collection, information transmission, information processing, information feedback, decision ginseng
Examine and the intelligent dispatch of the functions such as the sorting and file of information management system carry out coordinative command running, improve production efficiency and
Service level.
The invention is realized in this way:By Management System for Clients Information, underground broadband optical fiber network management system, integrated dispatch
System, information feedback system and failed services five big systems and the workbench composition to match therewith, each workbench
There is respective individual computer information system, be connected by internet.Management System for Clients Information, for network broadband is objective
Customer data is input to user information by the management that the information state at family is standardized comprehensively by operation centre's workbench
Management system establishes Management System for Clients Information database, and issues job order by failed services system and client is wanted
It asks and repairs with signals security inspection etc., and service scenario is recorded, client is entered by feedback management platform
In Data in Information Management System library, a complete customer profile data library is formed.Underground broadband optical fiber network management system, this is
It is wide that the particulars such as the planning, design and construction of the underground piping of broadband optical fiber by data input platform are entered into underground by system
In band optical fiber network management system, while the distribution situation of broadband optical fiber, broadband optical fiber grade and the thing that may occur under base area
Therefore grade factor has worked out burst accident and has participated in Rush Repair Scheme program, for being called during generation contingency.Synthesis scheduling system:It should
System carries out the running of network broadband company complete on the basis of Subscriber Management System and underground broadband optical fiber network management system
The scientific management in face.When client knits a net the customer service call of network broadband company, the firm telephone person of answering is on client's report
After the essential informations such as number, just can subscriber data be recalled rapidly by Customer Profile Management System, answer client is facilitated to be proposed
The problem of, if client proposes that services, the person of answering such as repair and repairing can record the demand of client automatically as long as selecting
Get off to form job order, corresponding production division is sent to by Intranet, each production division is respective with regard to that can receive in several seconds
Job order, and be dispatched to corresponding worker and make house calls, if telephone receiving person is connected to speedily carrying out rescue work for underground broadband optical fiber cable
This information after the essential informations such as accident spot are recorded, is passed to control engineer by phone immediately, and control engineer passes through
Scheduling system quickly records the broadband optical fiber mesh of accident spot and scheduled reference scheme, from underground Broad band Fiber Optic Network
Database in management system recalls, and is transmitted to the breakdown gang nearest from accident spot, and team member is after task is connected to for repairing, can
Quickly the scene of the accident is rushed to be effectively treated.
After dispatching management information system puts into operation, network broadband company leader is inquired in office by computer network is
System can grasp all function situations of company at any time, including monitor Service Phone, each production division's workload and schedule,
Customer complaint and disposition etc., and can science decision as the case may be.If encounter robbing for great broadband optical fiber cable
Danger, control engineer can recall the broadband network conduit line map of accident spot rapidly from Customer Profile Management System and formulate in advance
Emergency plan, by the network destined breakdown gang nearest from accident spot, while be reported to relevant leader, both sides are according to hand
The data of middle grasp combines the actual conditions at scene, makes best Rush Repair Scheme, causality loss is reduced to minimum.
Specific embodiment
The present invention is described in detail with reference to embodiment.
The network broadband customer data used in the city is registered in certain city, establishes Customer Profile Management System number
According to library, while establish underground broadband optical fiber network management system.A certain client proposes to visit the service of maintenance, as long as the person of answering selects
Maintenance button of visiting is selected, just the demand of client can be automatically recorded to form job order, be sent to accordingly by Intranet
Production division, each production division, with regard to that can receive respective job order, and was dispatched to corresponding worker and visits in 10 seconds
Service.After making house calls, service content is reported to Customer Profile Management System there by staff, updates client management system
Database.
Claims (2)
1. a kind of informatization management method applied to network broadband industry, it is characterised in that the system is by client information management system
System, underground broadband optical fiber network management system, synthesis scheduling system, information feedback system and failed services five big systems and therewith
The workbench composition to match.
2. a kind of informatization management method applied to network broadband industry according to claim 1, it is characterised in that every
A workbench has respective individual computer information system, is connected by internet.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN201711393022.9A CN108197786A (en) | 2017-12-14 | 2017-12-14 | A kind of informatization management method applied to network broadband industry |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN201711393022.9A CN108197786A (en) | 2017-12-14 | 2017-12-14 | A kind of informatization management method applied to network broadband industry |
Publications (1)
Publication Number | Publication Date |
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CN108197786A true CN108197786A (en) | 2018-06-22 |
Family
ID=62583443
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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CN201711393022.9A Pending CN108197786A (en) | 2017-12-14 | 2017-12-14 | A kind of informatization management method applied to network broadband industry |
Country Status (1)
Country | Link |
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CN (1) | CN108197786A (en) |
Citations (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103295095A (en) * | 2013-05-13 | 2013-09-11 | 宁夏新航信息科技有限公司 | Informationized management method applied to network broadband industry |
-
2017
- 2017-12-14 CN CN201711393022.9A patent/CN108197786A/en active Pending
Patent Citations (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103295095A (en) * | 2013-05-13 | 2013-09-11 | 宁夏新航信息科技有限公司 | Informationized management method applied to network broadband industry |
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Application publication date: 20180622 |