CN108074027A - Pure orphan's list distribution method and device - Google Patents
Pure orphan's list distribution method and device Download PDFInfo
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- CN108074027A CN108074027A CN201611006304.4A CN201611006304A CN108074027A CN 108074027 A CN108074027 A CN 108074027A CN 201611006304 A CN201611006304 A CN 201611006304A CN 108074027 A CN108074027 A CN 108074027A
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- orphan
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
Abstract
The present invention proposes a kind of pure orphan's list distribution method, the described method includes：It is single to obtain the pure orphan generated in preset time period, it searches and the pure orphan singly corresponding policy information and customer information, it is determined and the single corresponding water of the pure orphan according to the policy information and the customer information, determine the grade of service corresponding with the water of pure orphan's list, obtain multiple candidate service giver identifications corresponding with the grade of service, current task amount corresponding with each candidate service giver identification is obtained, and determines that singly matched attendant identifies with the pure orphan according to the current task amount.Pure orphan's list distribution method can timely and effectively distribute high-quality pure orphan list, prevent high-quality orphan singly corresponding customer churn.In addition, it is also proposed that a kind of pure orphan's list distributor.
Description
Technical field
The present invention relates to computer disposal field, more particularly to a kind of pure orphan's list distribution method and device.
Background technology
With the development of insurance business, more and more people, which proceed by, to insure, insurance company's meeting during insuring
The artificial client of insurance agent is provided on behalf of handling relevant insurance business, and is responsible for the follow-up service of declaration form, and the life of declaration form
Cycle is generally long, in this process, is often present with the situation of insurance agent's leaving office, insurance agent has left office
Declaration form be known as " orphan single ".And " orphan is single " is subdivided into " pure orphan is single " and " non-pure orphan ".Wherein, " pure orphan is single " is
Refer to a client and possess multiple declaration forms, and the insurance agent of these declaration forms is not same people, if the insurance generation of all declaration forms
Reason is left office per capita, then these declaration forms are exactly that pure orphan is single.Since the client of " pure orphan is single " is in the state of unmanned service, institute
To be easy to cause customer churn.Therefore, it is necessary to which " pure orphan is single " is redistributed, but traditional " pure orphan is single " is to adopt
With the mode being randomly assigned, it is this do not have well-regulated distribution be easy to cause some good " pure orphan is single " due to not obtaining and
When effectively distribute and cause the loss of client.
The content of the invention
Based on this, it is necessary in view of the above-mentioned problems, providing a kind of pure orphan for timely and effectively distributing high-quality pure orphan's list
Single distribution method and device.
A kind of pure orphan's list distribution method, the described method includes：It is single to obtain the pure orphan generated in preset time period；It searches
With the pure orphan singly corresponding policy information and customer information；It is determined according to the policy information and the customer information and institute
State pure orphan singly corresponding water；Determine the grade of service corresponding with the water of pure orphan's list；It obtains and the clothes
The corresponding multiple candidate service giver identifications of grade of being engaged in；Current task amount corresponding with each candidate service giver identification is obtained,
And determine that singly matched attendant identifies with the pure orphan according to the current task amount.
In one of the embodiments, it is described to be determined and the pure orphan according to the policy information and the customer information
The step of single corresponding water, includes：The insurance kind in the policy information is obtained, is determined and the insurance kind according to the insurance kind
Corresponding scoring item and code of points；It is extracted from the policy information and the customer information corresponding with the scoring item
Evaluation factor, calculated and the single corresponding water of the pure orphan according to the evaluation factor and the code of points.
In one of the embodiments, acquisition current task amount corresponding with each candidate service giver identification, and
It determines the step of singly matched attendant identifies to include with the pure orphan according to the current task amount：It obtains and each clothes
The corresponding current task amount of business giver identification；It is calculated and the corresponding task of each attendant mark according to the current task amount
Demand；Using the attendant of mission requirements amount maximum mark as with the single matched attendant of the described first pure orphan
Mark.
In one of the embodiments, determine to wrap the step of the corresponding grade of service with the water of pure orphan's list
It includes：The correspondence between default water and the grade of service is obtained, is searched and the pure orphan according to the correspondence
Single corresponding grade of service of water.
In one of the embodiments, the step for obtaining the pure orphan list generated in preset time period includes：It obtains
Personnel Who Left mark in preset time period, it is single to search orphan corresponding with Personnel Who Left mark；It obtains and the orphan
Single corresponding customer ID obtains declaration form corresponding with the customer ID, judges with the presence or absence of on-job list in the declaration form, if
It is no, then judge that the orphan Dan Weichun orphan is single；According to all pure orphans' lists judged in the result acquisition preset time period.
A kind of pure orphan's list distributor, described device include：Acquisition module, for obtaining what is generated in preset time period
Pure orphan is single；Searching module, for searching and the pure orphan singly corresponding policy information and customer information；Water determines mould
Block, for being determined and the single corresponding water of the pure orphan according to the policy information and the customer information；The grade of service
Determining module, for determining the grade of service corresponding with the water of pure orphan's list；Identifier acquisition module, for obtain with
The corresponding multiple candidate service giver identifications of the grade of service；Matching module, for according to each candidate service giver identification
Corresponding current task amount determines that singly matched attendant identifies with the pure orphan.
In one of the embodiments, the water module includes：Insurance kind acquisition module, for obtaining the declaration form letter
Insurance kind in breath determines scoring item corresponding with the insurance kind and code of points according to the insurance kind；Computing module, for from
Evaluation factor corresponding with the scoring item is extracted in the policy information and the customer information, according to the evaluation factor
It is calculated and the single corresponding water of the pure orphan with the code of points.
In one of the embodiments, the matching module includes：Task amount acquisition module, for obtaining and each service
The corresponding current task amount of giver identification；Demand computing module, for being calculated and each service according to the current task amount
The corresponding mission requirements amount of giver identification；Matching module is identified, for the attendant of the mission requirements amount maximum to be identified
As singly matched attendant identifies with the described first pure orphan.
In one of the embodiments, the grade of service determining module is additionally operable to obtain default water and service etc.
Correspondence between grade searches the grade of service corresponding with the water of pure orphan's list according to the correspondence.
In one embodiment, the acquisition module be additionally operable to obtain preset time period in Personnel Who Left mark, search with it is described
It is single that Personnel Who Left identifies corresponding orphan, obtain with the single corresponding customer ID of the orphan, obtain and the customer ID pair
The declaration form answered is judged with the presence or absence of on-job list in the declaration form, if it is not, judging that the orphan Dan Weichun orphan is single, according to judgement
As a result all orphans obtained in the preset time period are single.
Above-mentioned pure orphan's list distribution method and device, it is single by obtaining the pure orphan that is generated in preset time period, search with
Pure orphan singly corresponding policy information and customer information, determine singly corresponding excellent with pure orphan according to policy information and customer information
Matter degree, according to water determine with the single corresponding grade of service of pure orphan, obtain multiple candidate services corresponding with the grade of service
Giver identification determines and the single matched attendant of pure orphan according to the corresponding current task amount of each candidate service giver identification
Mark.Pure orphan's individual palpation in preset time period is respectively allocated to different services by pure orphan's list distribution method according to water
The attendant of grade targetedly singly provides corresponding attendant, so as to timely and effectively divide for pure orphan
It is single with pure orphan, prevent pure orphan singly corresponding customer churn.
Description of the drawings
Fig. 1 is the applied environment figure of pure orphan's list distribution method in one embodiment；
Fig. 2 is the cut-away view of server in one embodiment；
Fig. 3 is the flow chart of pure orphan's list distribution method in one embodiment；
Fig. 4 is the method flow diagram determined in one embodiment with the single corresponding water of pure orphan；
Fig. 5 is to be determined in one embodiment and the pure orphan method flow diagram that singly matched attendant identifies；
Fig. 6 is the method flow diagram that the pure orphan list that preset time period generates is obtained in one embodiment；
Fig. 7 is the structure diagram of pure orphan's list distributor in one embodiment；
Fig. 8 is the structure diagram of water module in one embodiment；
Fig. 9 is the structure diagram of matching module in one embodiment.
Specific embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, with reference to the accompanying drawings and embodiments, it is right
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
As shown in Figure 1, in one embodiment, a kind of pure orphan's list distribution method can be applied to application as shown in Figure 1
In environment, in the application environment, server 102 passes through network connection with terminal 104.Wherein, server 102 can be independent
Server or multiple servers composition server cluster, terminal 104 can be smart mobile phone, tablet computer, pen
Remember that this computer etc. can receive the electronic equipment of message.Server 102 is used to obtain the pure orphan list generated in preset time period,
Search with the pure orphan singly corresponding policy information and customer information, determined according to policy information and customer information and pure orphan list
It is corresponding with the grade of service multiple to determine that the grade of service corresponding with the water of pure orphan list is then obtained for corresponding water
Candidate service giver identification obtains current task amount corresponding with each candidate service giver identification, and according to current task amount
It determines that singly matched attendant identifies with pure orphan, the information of first pure orphan's list is finally sent to matched attendant
Corresponding terminal 104 is identified, completes distribution.
As shown in Fig. 2, in one embodiment, the internal structure of above-mentioned server 102 as shown in Fig. 2, be including passing through
Processor, non-volatile memory medium, memory and the network interface of bus of uniting connection.Wherein, which includes
Operating system, database, pure orphan's list distributor.Database is used to store data.Pure orphan's list distributor is for real
A kind of existing pure orphan's list distribution method, the processor of the server support entire server for providing calculating and control ability
Operation.The network interface of the server is used to communicate by network connection with external server and terminal, for example, sending pure
Orphan's list information is to corresponding terminal etc..It will be understood by those skilled in the art that structure shown in Figure 2, only with this Shen
Please the relevant part-structure of scheme block diagram, do not form the restriction for the server being applied thereon to application scheme, have
The server of body can include either combining some components or with different than more or fewer components shown in figure
Component is arranged.
As shown in Figure 3, it is proposed that a kind of pure orphan's list distribution method, this method include：
Step 302, it is single to obtain the pure orphan generated in preset time period.
In the present embodiment, the declaration form that declaration form solicitor has left office is known as " orphan is single ".Declaration form solicitor insures generation
Manage people.That is, if insurance agent leaves office, then the declaration form that the insurance agent is responsible for will become " orphan
It is single ", and " orphan is single " is divided into as " pure orphan is single " and " non-pure orphan is single "." pure orphan is single " refers to that a client possesses multiple guarantors
It is single, and the solicitor of these declaration forms is not same people, if soliciting for all declaration forms is left office per capita, then these declaration forms are just
It is that pure orphan is single." non-pure orphan is single " refers to that a client possesses multiple declaration forms, and the solicitor of these declaration forms is not same people,
If having part leaving office in these declaration forms solicitor, as long as having more than a people or a people still on-job, then leaving office solicitor corresponds to
Declaration form be just that non-pure orphan is single.The present embodiment is mainly the assignment problem for solving pure orphan's list.First, server obtains default
The pure orphan of generation in period is single.Specifically, server obtains the leaving office (for example, in upper one month) in preset time period
Giver identification, wherein, Personnel Who Left mark is for one Personnel Who Left of unique mark.Then whois lookup and the Personnel Who Left
It is single to identify corresponding orphan, then obtain with the single corresponding customer ID of the orphan, search whether the customer ID also corresponds to it
His declaration form, if so, determining whether with the presence or absence of on-job list in other declaration forms, if it is not, then judging the orphan Dan Weichun orphan
It is single.
Step 304, search and the pure orphan singly corresponding policy information and customer information.
In the present embodiment, after server gets all pure orphan's lists in preset time period, search single with pure orphan
Corresponding policy information and customer information.Wherein, policy information includes：Insurance kind information, type information, insured amount etc., wherein,
Insurance kind information refers to the species insured, for example, accident insurance, endowment insurance, vehicle insurance etc., type information refer to insure be long-term danger or
Short period insurance etc..Specifically, all pure orphans obtained in preset time period are single, the declaration form of all pure orphan's lists is actually obtained
Number, corresponding insurance information and customer information are searched according to the number of policy of pure orphan list.Wherein, customer information includes the year of client
The essential informations such as age, gender, occupation, income.
Step 306, determined and the single corresponding water of the pure orphan according to policy information and customer information.
In the present embodiment, server get with after pure orphan singly corresponding policy information and customer information, according to this
Policy information and customer information determine that singly corresponding water, water are used to represent the high-quality journey of pure orphan's list with pure orphan
Degree.Water is higher, represents that the pure orphan is single more high-quality.In one embodiment, water can be represented with fraction.Specifically
, obtain policy information in insurance kind, according to the insurance kind determine scoring item corresponding with the insurance kind and with each scoring item
Then corresponding code of points obtains corresponding scoring item from policy information and customer information, according to code of points calculate with
The single corresponding water of the pure orphan.The fraction being calculated is higher, represents that corresponding pure orphan is single more high-quality.
Step 308, the grade of service corresponding with the water of pure orphan's list is determined.
In the present embodiment, the correspondence between water and the grade of service is pre-set in the server, in basis
Policy information and customer information are determined with after pure orphan singly corresponding water, searching clothes corresponding with the water of pure orphan list
Business grade.In one embodiment, the grade of service is divided into two grades, first service grade and second service by server in advance
Grade, wherein, the water of pure orphan list is more than the grade of service corresponding to pure orphan's list of default water for the first clothes
Business grade, the grade of service that water is not more than corresponding to pure orphan's list of default water are second service grade.It can see
Go out, for insurance company, the pure orphan of first service grade be singly substantially better than second service grade pure orphan it is single therefore, one
As, in order to avoid top-tier customer is lost in, it is necessary to which (the pure orphan of first service grade is single) progress single to good pure orphan is excellent
First distribute.
Step 310, multiple candidate service giver identifications corresponding with the grade of service are obtained.
In the present embodiment, in the server the professional skill previously according to attendant and business experience by attendant
It is respectively divided into the different grades of service.The grade of service is higher, and the service that corresponding attendant is provided is more high-quality.Wherein,
Each grade of service is identified corresponding to multiple attendants.In order to which the pure orphan is singly allocated, server obtains first
The grade of service corresponding with the water of pure orphan's list, then according to the grade of service and pair of candidate service giver identification
It should be related to, determine singly provide the candidate service giver identification of service for the pure orphan, convenient for taking from the plurality of candidate hereinafter
Select suitable attendant in business giver identification, as with the single matched new attendant of the pure orphan.
Step 312, current task amount corresponding with each candidate service giver identification is obtained, and it is true according to current task amount
It is fixed that singly matched attendant identifies with the pure orphan.
In the present embodiment, server is getting multiple candidate service giver identifications corresponding with the grade of service
Afterwards, can be arranged according to the corresponding current task amount of each candidate service giver identification according to order from small to large, so
The few candidate service giver identification of current task amount is therefrom chosen afterwards as singly matched attendant identifies with the pure orphan,
In order to which the pure orphan is preferentially singly distributed to the corresponding service people of the few candidate service giver identification of current task amount hereinafter
Member avoids candidate service personnel because current task amount is excessive and is unable to pure orphan's list described in timely processing.
In another embodiment, each candidate service personnel may be due to the afforded task of the difference of professional ability
Amount is also different, for example, the task amount that A candidate service giver identification's highests are born is 20, and B candidate service giver identification's highests
The task amount born be 10, if see current task amount number can not embody each candidate service personnel also
Can distribution task amount, so can also be according to task amount that the corresponding highest of each candidate service giver identification is born and current
The difference of task amount determines demand task amount corresponding with candidate service giver identification, and then according to the size of the demand task amount
To determine and the pure single-phase matched candidate service giver identification of orphan.
In the present embodiment, server is searched single with pure orphan by obtaining the pure orphan generated in preset time period list
Corresponding policy information and customer information determine and the single corresponding water of pure orphan, root according to policy information and customer information
The corresponding grade of service is determined according to the water of pure orphan's list and is obtained according to the grade of service corresponding with the grade of service
Multiple candidate service giver identifications, and then the water phase with orphan list is selected in being identified from the attendant
Match somebody with somebody, can be the attendant that the orphan singly provides good service.Pure orphan's list distribution method, can be according to the excellent of orphan's list
Matter degree distributes corresponding attendant to provide service in time, not only avoids the loss of top-tier customer, also improves client's body
It tests..
As shown in figure 4, it in one embodiment, is determined according to policy information and customer information singly corresponding excellent with pure orphan
The step of matter is spent includes：
Step 306A obtains the insurance kind in policy information, scoring item corresponding with insurance kind and scoring is determined according to insurance kind
Rule.
In the present embodiment, insurance information includes insurance kind information, first, obtains the insurance kind in policy information, different dangers
The corresponding different scoring item of kind and code of points, so server needs to determine scoring corresponding with the insurance kind according to insurance kind
Project and rule.For example, if what is insured is accident insurance, then needs to consider insure the time limit type of declaration form, the year of customer insured
The factors such as age, occupation, wherein, declaration form time limit type refers to that declaration form belongs to long-term danger or short period insurance etc..These above-mentioned factors are just
It is specific scoring item, specific factor is carried out according to code of points a final assessment fraction is calculated, this is commented
Fraction is divided to represent the water of pure orphan's list.
Step 306B extracts evaluation factor corresponding with scoring item, according to scoring from policy information and customer information
Factor and code of points calculate and the single corresponding water of pure orphan.
In the present embodiment, evaluation factor is corresponding with scoring item, if for example, being determined and the insurance kind according to insurance kind
The corresponding scoring item of information includes：Age, gender, the time limit type of occupation and declaration form.So server needs to believe from declaration form
Extraction evaluation factor corresponding with scoring item is exactly to extract client's specific age, gender, occupation in breath and customer information
With the time limit type of declaration form, for example, the age extracted is 50 years old, gender is man, occupation is doctor, the time limit type of declaration form is
Long-term danger.The water of pure orphan's list is calculated according to the evaluation factor extracted and code of points, wherein, each single item is commented
Point factor all corresponds to a fraction, and then by summing it up to obtain the corresponding gross score of the declaration form, which is used for representing pair
The high-quality degree for the pure orphan list answered.
As shown in figure 5, in one embodiment, current task amount corresponding with each candidate service giver identification is obtained,
And it determines the step of singly matched attendant identifies to include with the pure orphan according to current task amount：
Step 312A obtains current task amount corresponding with each attendant mark.
In the present embodiment, server is after multiple candidate service giver identifications corresponding with the grade of service are got
More preferably good pure orphan can be singly allocated, it is necessary to singly find matched attendant's mark for pure orphan.Specifically
, server obtains corresponding with each attendant mark current task amount, i.e., each attendant currently on hand how many
The task amount handled.
Step 312B calculates mission requirements amount corresponding with each attendant mark according to current task amount.
In the present embodiment, it is contemplated that each attendant due to the afforded task amounts of the difference of professional ability not yet
Together, so only seeing that current task amount may can not react the processing speed of user, server also needs in the present embodiment
It obtains the corresponding highest of each attendant and bears task amount, it is each to calculate to bear task amount and current task amount according to highest
Attendant identifies corresponding mission requirements amount.Mission requirements amount is higher, illustrates the processing distribution that the client can be much sooner
Task.
Step 312C, using the attendant of mission requirements amount maximum mark as with the single matched service people of the pure orphan
Member's mark.
In the present embodiment, server has been after mission requirements amount corresponding with each attendant mark has been calculated,
Using the attendant of mission requirements amount maximum mark as singly matched attendant identifies with pure orphan, then by the pure orphan
Single information be sent to the corresponding terminal of matched attendant's mark, so as to the attendant can be much sooner place
Pure orphan's list is managed, effectively prevents the loss of corresponding client.
In one embodiment, determine the grade of service corresponding with the water of pure orphan list, the step of include：It obtains pre-
If water and the grade of service between correspondence, searched and the single corresponding grade of service of pure orphan according to correspondence.
In the present embodiment, the correspondence between water and the grade of service, service etc. are pre-set in the server
Grade can be arranged as required to two or more grades, after the water of pure orphan's list is determined, be closed according to the correspondence
System determines the grade of service corresponding with the water, and pure orphan's nonoculture of corresponding first service grade is single for the first pure orphan,
Pure orphan's nonoculture of corresponding second service grade is single for the second pure orphan, and so on.By the first pure orphan singly distribute to
Attendant's mark in first service grade, the second pure orphan is singly distributed to and is marked with the attendant in second service grade
Know.In one embodiment, attendant marks of the first pure orphan Dan Shi in first service grade is corresponding as predecessor
Come what is be allocated, the second pure orphan Dan Shi is divided according to the address area of second pure orphan's list for business amount or mission requirements amount
Match somebody with somebody, wherein, address area refers to address area of the orphan singly where corresponding client.Specifically, it is single to obtain the second pure orphan
Corresponding service people is singly distributed in corresponding address area in second service grade according to the address area for the second pure orphan
Member.
As shown in fig. 6, in one embodiment, obtaining the step of the pure orphan list generated in preset time period includes：
Step 302A obtains the Personnel Who Left mark in preset time period, searches and the corresponding orphan of Personnel Who Left mark
It is single.
In the present embodiment, in order to which pure orphan is singly timely distributed, server needs to obtain in preset time period
The pure orphan generated is single, since pure orphan is not singly that can directly acquire, it is necessary to be judged just access, so clothes
Business device needs to obtain the Personnel Who Left mark in preset time period first, then searches and the corresponding guarantor of Personnel Who Left mark
Single, it is orphan's list that Personnel Who Left, which identifies corresponding declaration form,.And orphan be singly divided into for non-pure orphan it is single and pure orphan is single, so needing
It determines whether that pure orphan's list could be obtained.
Step 302B is obtained and the single corresponding customer ID of orphan.
In the present embodiment, whois lookup is to after orphan's list corresponding with Personnel Who Left mark, it is also necessary to further obtain
Take with the single corresponding customer ID of the orphan, customer ID is used for one client of unique mark, since a client may correspond to
More parts of declaration forms, so needing to judge to whether there is on-job list in other declaration forms.
Step 302C obtains declaration form corresponding with customer ID, judges with the presence or absence of on-job list in declaration form, if it is not, then sentencing
Orphan Dan Weichun orphan is determined, if so, judging that the pure orphans of orphan Dan Weifei are single.In the present embodiment, server is obtaining and orphan
Youngster is singly after corresponding customer ID, it is also necessary to search corresponding with the customer ID all declaration forms, judge in all declaration forms whether
There are on-job list, the on-job declaration form for singly referring to that declaration form solicitor is still on-job.If there are on-job list, then the pure orphans of orphan Dan Weifei
Youngster is single, if there is no on-job list, orphan Dan Weichun orphan lists.
Step 302D, according to all pure orphans' lists judged in result acquisition preset time period.
In the present embodiment, server is also judged pair by judging in the corresponding declaration form of customer ID with the presence or absence of on-job list
Whether single orphan answered is that pure orphan is single, and all pure orphans in the preset time period are obtained according to the judging result of server
It is single, it is singly allocated subsequently to pick out good pure orphan.
As shown in fig. 7, in one embodiment it is proposed that a kind of pure orphan's list distributor, the device include：
Acquisition module 702, it is single for obtaining the pure orphan generated in preset time period.
Searching module 704, for searching and pure orphan singly corresponding policy information and customer information.
Water determining module 706, it is singly corresponding high-quality with pure orphan for being determined according to policy information and customer information
Degree.
Grade of service determining module 708, for according to water determine with the single corresponding grade of service of pure orphan, by correspondence
Pure orphan's nonoculture of first service grade is single for the first pure orphan.
Identifier acquisition module 710, for obtaining multiple candidate service giver identifications corresponding with first service grade.
Matching module 712, for according to the corresponding current task amount of each candidate service giver identification determine with it is first pure
Singly matched attendant identifies orphan.
As shown in figure 8, in one embodiment, water module 706 includes：
For obtaining the insurance kind in policy information, comment corresponding with insurance kind is determined according to insurance kind by insurance kind acquisition module 706A
Sub-item and code of points.
Computing module 706B, for extracting evaluation factor corresponding with scoring item from policy information and customer information,
It is calculated and the single corresponding water of pure orphan according to evaluation factor and code of points.
As shown in figure 9, in one embodiment, matching module 712 includes：
Task amount acquisition module 712A, for obtaining current task amount corresponding with each attendant mark.
Demand computing module 712B, for being calculated and the corresponding task of each attendant mark according to current task amount
Demand.
Matching module 712C is identified, for using the attendant of mission requirements amount maximum mark as single with the first pure orphan
Matched attendant's mark.
In one embodiment, grade of service determining module 708 be additionally operable to obtain default water and the grade of service it
Between correspondence, searched and the single corresponding grade of service of pure orphan according to correspondence.
In one embodiment, acquisition module be additionally operable to obtain preset time period in Personnel Who Left mark, search with from
The corresponding orphan of duty giver identification is single, and singly corresponding customer ID, acquisition declaration form corresponding with customer ID are sentenced with orphan for acquisition
With the presence or absence of on-job list in Duan Baodan, if it is not, then judging orphan Dan Weichun orphan list, preset time period is obtained according to judgement result
Interior all orphans are single.
One of ordinary skill in the art will appreciate that realizing all or part of flow in above-described embodiment method, being can be with
Relevant hardware is instructed to complete by computer program, which can be stored in a computer-readable storage and be situated between
In matter, the program is upon execution, it may include such as the flow of the embodiment of above-mentioned each method.Wherein, foregoing storage medium can be
The non-volatile memory mediums such as magnetic disc, CD, read-only memory (Read-Only Memory, ROM) or random storage note
Recall body (Random Access Memory, RAM) etc..
Each technical characteristic of above example can be combined arbitrarily, to make description succinct, not to above-described embodiment
In each technical characteristic it is all possible combination be all described, as long as however, the combination of these technical characteristics be not present lance
Shield is all considered to be the scope of this specification record.
Above example only expresses the several embodiments of the present invention, and description is more specific and detailed, but can not
Therefore it is interpreted as the limitation to the scope of the claims of the present invention.It should be pointed out that for those of ordinary skill in the art,
Without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the protection model of the present invention
It encloses.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.
Claims (10)
1. a kind of pure orphan's list distribution method, the described method includes：
It is single to obtain the pure orphan generated in preset time period；
It searches and the pure orphan singly corresponding policy information and customer information；
It is determined and the single corresponding water of the pure orphan according to the policy information and the customer information；
Determine the grade of service corresponding with the water of pure orphan's list；
Obtain multiple candidate service giver identifications corresponding with the grade of service；
Obtain corresponding with each candidate service giver identification current task amount, and according to the current task amount determine with it is described
Singly matched attendant identifies pure orphan.
It is 2. according to the method described in claim 1, it is characterized in that, described true according to the policy information and the customer information
It is fixed with the pure orphan singly corresponding water the step of include：
The insurance kind in the policy information is obtained, determines that scoring item corresponding with the insurance kind and scoring are advised according to the insurance kind
Then；
Evaluation factor corresponding with the scoring item is extracted from the policy information and the customer information, according to institute's commentary
Point factor and the code of points calculate and the single corresponding water of the pure orphan.
3. according to the method described in claim 1, it is characterized in that, the acquisition is corresponding with each candidate service giver identification
Current task amount, and determine to wrap the step of singly matched attendant identifies with the pure orphan according to the current task amount
It includes：
Obtain current task amount corresponding with each attendant mark；
Mission requirements amount corresponding with each attendant mark is calculated according to the current task amount；
Using attendant's mark of the mission requirements amount maximum as singly matched attendant identifies with the pure orphan.
4. according to claim 1-3 any one of them methods, which is characterized in that described definite high-quality with pure orphan's list
The step of spending the corresponding grade of service includes：
The correspondence between default water and the grade of service is obtained, is searched and the pure orphan according to the correspondence
Single corresponding grade of service of water.
5. according to claim 1-3 any one of them methods, which is characterized in that described to obtain the pure of the interior generation of preset time period
The step of orphan's list includes：
The Personnel Who Left mark in preset time period is obtained, it is single to search orphan corresponding with Personnel Who Left mark；
Singly corresponding customer ID obtains declaration form corresponding with the customer ID with the orphan for acquisition, judges in the declaration form
With the presence or absence of on-job list, if it is not, then judging that the orphan Dan Weichun orphan is single；
According to all pure orphans' lists judged in the result acquisition preset time period.
6. a kind of pure orphan's list distributor, which is characterized in that described device includes：
Acquisition module, it is single for obtaining the pure orphan generated in preset time period；
Searching module, for searching and the pure orphan singly corresponding policy information and customer information；
Water determining module, it is singly corresponding with the pure orphan for being determined according to the policy information and the customer information
Water；
Grade of service determining module, for determining the grade of service corresponding with the water of pure orphan's list；
Identifier acquisition module, for obtaining multiple candidate service giver identifications corresponding with the grade of service；
Matching module, for being determined and pure single of the orphan according to the corresponding current task amount of each candidate service giver identification
The attendant's mark matched somebody with somebody.
7. device according to claim 6, which is characterized in that the water module includes：
Insurance kind acquisition module for obtaining the insurance kind in the policy information, determines corresponding with the insurance kind according to the insurance kind
Scoring item and code of points；
Computing module, for extracted from the policy information and the customer information corresponding with scoring item scoring because
Element calculates and the single corresponding water of the pure orphan according to the evaluation factor and the code of points.
8. device according to claim 6, which is characterized in that the matching module includes：
Task amount acquisition module, for obtaining current task amount corresponding with each attendant mark；
Demand computing module, for being calculated and the corresponding mission requirements of each attendant mark according to the current task amount
Amount；
Matching module is identified, for using the attendant of mission requirements amount maximum mark as single with the described first pure orphan
Matched attendant's mark.
9. according to claim 6-8 any one of them devices, which is characterized in that the grade of service determining module is additionally operable to obtain
The correspondence between default water and the grade of service is taken, is searched according to the correspondence excellent with pure orphan's list
The corresponding grade of service of matter degree.
10. according to claim 6-8 any one of them devices, which is characterized in that the acquisition module is additionally operable to obtain default
Personnel Who Left mark in period is searched orphan's list corresponding with Personnel Who Left mark, is obtained and orphan's single pair
The customer ID answered obtains declaration form corresponding with the customer ID, judges with the presence or absence of on-job list in the declaration form, if it is not,
Judge that the orphan Dan Weichun orphan is single, according to all orphans list judged in the result acquisition preset time period.
Priority Applications (1)
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|---|---|---|---|
| CN201611006304.4A CN108074027A (en) | 2016-11-15 | 2016-11-15 | Pure orphan's list distribution method and device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201611006304.4A CN108074027A (en) | 2016-11-15 | 2016-11-15 | Pure orphan's list distribution method and device |
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| CN108074027A true CN108074027A (en) | 2018-05-25 |
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| CN201611006304.4A Pending CN108074027A (en) | 2016-11-15 | 2016-11-15 | Pure orphan's list distribution method and device |
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Application publication date: 20180525 |