CN107580215A - Set top box component quality feedback method and system - Google Patents

Set top box component quality feedback method and system Download PDF

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Publication number
CN107580215A
CN107580215A CN201710876592.7A CN201710876592A CN107580215A CN 107580215 A CN107580215 A CN 107580215A CN 201710876592 A CN201710876592 A CN 201710876592A CN 107580215 A CN107580215 A CN 107580215A
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CN
China
Prior art keywords
component
top box
set top
mark
bar code
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201710876592.7A
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Chinese (zh)
Inventor
熊红令
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shenzhen Jiuzhou Electric Appliance Co Ltd
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Shenzhen Jiuzhou Electric Appliance Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shenzhen Jiuzhou Electric Appliance Co Ltd filed Critical Shenzhen Jiuzhou Electric Appliance Co Ltd
Priority to CN201710876592.7A priority Critical patent/CN107580215A/en
Publication of CN107580215A publication Critical patent/CN107580215A/en
Priority to PCT/CN2018/098060 priority patent/WO2019056860A1/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N17/00Diagnosis, testing or measuring for television systems or their details
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N17/00Diagnosis, testing or measuring for television systems or their details
    • H04N17/04Diagnosis, testing or measuring for television systems or their details for receivers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/442Monitoring of processes or resources, e.g. detecting the failure of a recording device, monitoring the downstream bandwidth, the number of times a movie has been viewed, the storage space available from the internal hard disk
    • H04N21/4425Monitoring of client processing errors or hardware failure

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • General Health & Medical Sciences (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Databases & Information Systems (AREA)
  • General Factory Administration (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The present invention relates to a kind of set top box component quality feedback method and system, designated storage location is sent to using confirming the component that breaks down when breaking down and being repaired and obtain the mark of component in the set top box later stage, then the number of stoppages of each component is counted in designated storage location, judge whether component quality meets the requirements according to the number of stoppages, need to be changed in time if undesirable, constantly fed back by the component quality problem occurred during later stage user's use, so as to which the problem of too high fault rate occurs in the set top box for avoiding the later stage from producing, ensure the quality of set top box, meet the requirement of user.

Description

Set top box component quality feedback method and system
Technical field
The present invention relates to digital television devices, more particularly to a kind of set top box component quality feedback method and system.
Background technology
With digitlization and intelligentized development, the application of set top box and function are more and more, and this is just to the work(of component Can be with quality requirement also more and more higher.
To ensure the quality of set top box, set top box can detect to the quality of component in process of production, understand each The quality of individual component.At present, the quality testing for component is often carried out simply by sample testing.But sampling is surveyed Examination can only detect a part considerably less in component, and detection time is not often grown, and this cannot be well to set top box Component quality is detected, if some component of set top box has quality problems and can not found, is subsequently likely to The component is continuing with, the component that quality problems be present will cause very big fault rate and repair rate, influence set top box Quality, increases the cost of set top box, is also unfavorable for promoting the use of for set top box.
The content of the invention
In view of this, it is necessary to the problem of can not be detected very well for above-mentioned set top box component, there is provided Yi Zhongji Top box component quality feedback method and system.
A kind of set top box component quality feedback method provided by the invention, comprises the following steps:
S10:In set top box production process, different marks is set respectively to variety classes component, and all with machine top Box carries out relation binding;
S20:When the use of set top box later stage is broken down and repaired, the component to break down is confirmed, and obtain event The mark of barrier component is uploaded to designated storage location;
S30:The number of stoppages of each component is counted according to the mark of storage in designated storage location, if the event of component Barrier number exceedes setting value, then reports the component fault rate is too high to need to change.
Further, the step S10 is specially:A bar code is generated for each component, by all bars Shape code is uploaded to designated storage location.
Further, the step S10 is specially:All printing bar codes are pasted onto set top box bottom shell, and adopted Bar code is covered with the transparent plastic of waterproof antiwear.
Further, the step S20 is specially:It is determined that after the component to break down, by scanning set top box bottom Component bar code inside lid obtains the mark of component.
Further, the step S20 also includes:Create a maintenance webpage and opened on mobile phone, then using hand Machine scanning component bar code obtains mark, sends to given server.
A kind of set top box component quality reponse system provided by the invention, including:
Identify and arrange module, in set top box production process, different marks is set respectively to variety classes component, and All relation binding is carried out with set top box;
Mark obtains uploading module, when the use of set top box later stage is broken down and repaired, confirms the member to break down Device, and the mark for obtaining failure component is uploaded to designated storage location;
Failure feedback module, the number of stoppages of each component is counted according to the mark of storage in designated storage location, if The number of stoppages of component exceedes setting value, then reports the component fault rate is too high to need to change.
Further, the identify and arrange module generates a bar code for each component, by all bar shapeds Code is uploaded to designated storage location.
Further, all printing bar codes are pasted onto set top box bottom shell, and using the transparent modeling of waterproof antiwear Material covering bar code.
Further, it is determined that after the component to break down, the mark obtains uploading module by scanning set top box Component bar code inside bottom obtains the mark of component.
Further, the mark obtains uploading module and creates a maintenance webpage and opened on mobile phone, then uses Mobile phone scanning component bar code obtains mark, sends to given server.
Set top box component quality feedback method of the present invention and system, break down in the use of set top box later stage and are repaired When confirm the component that breaks down and obtain the mark of component to be sent to designated storage location, then specifying storage position The number of stoppages for counting each component is put, judges whether component quality meets the requirements according to the number of stoppages, if be not inconsistent Close and require then to need to be changed in time, constantly entered by the component quality problem occurred during later stage user's use Row feedback, so as to which the problem of too high fault rate occurs in the set top box for avoiding the later stage from producing, ensure the quality of set top box, meet to make The requirement of user.
Brief description of the drawings
Fig. 1 is the flow chart of the set top box component quality feedback method in one embodiment;
Fig. 2 is the structure chart that the set top box component quality feedback in one embodiment attracts.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, it is right below in conjunction with drawings and Examples The present invention is further elaborated.It should be appreciated that specific embodiment described herein is only to explain the present invention, not For limiting the present invention.
Fig. 1 is the flow chart of the set top box component quality feedback method in one embodiment, the flow according to Fig. 1 Figure, the method comprising the steps of:
S10:In set top box production process, different marks is set respectively to variety classes component, and all with machine top Box carries out relation binding.
Set top box in process of production, for every kind of component generally without mark, or only records component itself ID, such as the ChipID of master chip.Due to each component, the ID of itself is differed, so component break down into Need to take a significant amount of time to go to check one by one during row statistics, therefore the present invention is respectively set for the variety classes component of set top box Different marks is put, and the component mark of each identical category is identical, is then bound with residing set top box.
In the further mode of the embodiment, the step is specially:A bar code is generated for each component, All bar codes are uploaded to designated storage location.
Further, all printing bar codes are pasted onto set top box bottom shell, and using the transparent modeling of waterproof antiwear Material covering bar code, prevents bar code to be damaged.
S20:When the use of set top box later stage is broken down and repaired, the component to break down is confirmed, and obtain event The mark of barrier component is uploaded to designated storage location.
After mark is set to component, set top box dispatches from the factory into user's hand and used.User is in use such as Fruit set top box, which breaks down, will need to be repaired.When set top box is repaired, which kind of the component for confirming to break down is The mark for the component that breaks down is uploaded to the storage location specified and entered by component to count the fault rate of every kind of component Row statistics.
Specifically, it is determined that after the component to break down, by scanning the component bar code inside set top box bottom To obtain the mark of component.Further, create a maintenance webpage and opened on mobile phone, member is then scanned using mobile phone Device bar code obtains mark, sends to given server.
S30:The number of stoppages of each component is counted according to the mark of storage in designated storage location, if the event of component Barrier number exceedes setting value, then reports the component fault rate is too high to need to change.
After the mark that designated storage location stores maintenance record component, being counted just can obtain different members The fault rate and maintenance rate of device, the quality condition of different components can be understood.If the number of stoppages of component exceedes Setting value, then illustrate that this kind of component fault rate exceeds, be not suitable for being continuing with, need to replace in the set top box production in later stage Change.
The set top box component quality feedback method, confirm to occur when the use of set top box later stage is broken down and repaired The component of failure and obtain the mark of component and be sent to designated storage location, then count each in designated storage location The number of stoppages of component, judge whether component quality meets the requirements according to the number of stoppages, needed if undesirable To be changed, constantly be fed back by the component quality problem occurred during later stage user's use in time, from And avoid the set top box of later stage production from the problem of too high fault rate occur, ensure the quality of set top box, meet wanting for user Ask.
Meanwhile the present invention also provides a kind of set top box component quality reponse system, the structure chart according to Fig. 2 should System includes:
Identify and arrange module 100, in set top box production process, different marks is set respectively to variety classes component Know, and all carry out relation binding with set top box.
Set top box in process of production, for every kind of component generally without mark, or only records component itself ID, such as the ChipID of master chip.Due to each component, the ID of itself is differed, so component break down into Need to take a significant amount of time to go to check one by one during row statistics, therefore identify and arrange module of the present invention 100 is not for the of the same race of set top box Class component respectively sets different marks, and the component mark of each identical category is identical, then with residing machine top Box is bound.
In the further mode of the embodiment, identify and arrange module 100 generates a bar shaped for each component Code, designated storage location is uploaded to by all bar codes.
All bar codes, which print, is pasted onto set top box bottom shell, and using the transparent plastic covering bar shaped of waterproof antiwear Code, prevents bar code to be damaged.
Mark obtains uploading module 200, when the use of set top box later stage is broken down and repaired, confirms what is broken down Component, and the mark for obtaining failure component is uploaded to designated storage location.
After mark is set to component, set top box dispatches from the factory into user's hand and used.User is in use such as Fruit set top box, which breaks down, will need to be repaired.When set top box is repaired, mark obtains uploading module 200 and confirms to occur The component of failure be which kind of component to count the fault rate of every kind of component, the mark of the component that breaks down is uploaded Counted to the storage location specified.
Specifically, it is determined that after the component to break down, mark obtains uploading module 200 by scanning set top box bottom Internal component bar code obtains the mark of component.Further, mark obtains uploading module 200 and creates a maintenance Webpage is simultaneously opened on mobile phone, and then scanning component bar code using mobile phone obtains mark, sends to given server.
Failure feedback module 300, the number of stoppages of each component is counted according to the mark of storage in designated storage location, If the number of stoppages of component exceedes setting value, report the component fault rate is too high to need to change.
After the mark that designated storage location stores maintenance record component, failure feedback module 300 is counted Just the fault rate and maintenance rate of different components can be obtained, the quality condition of different components can be understood.If component The number of stoppages exceeded setting value, then illustrate that this kind of component fault rate exceeds, be not suitable for being continuing with, on the machine top in later stage Need to replace in box production.
Set top box component quality feedback method of the present invention and system, break down in the use of set top box later stage and are repaired When confirm the component that breaks down and obtain the mark of component to be sent to designated storage location, then specifying storage position The number of stoppages for counting each component is put, judges whether component quality meets the requirements according to the number of stoppages, if be not inconsistent Close and require then to need to be changed in time, constantly entered by the component quality problem occurred during later stage user's use Row feedback, so as to which the problem of too high fault rate occurs in the set top box for avoiding the later stage from producing, ensure the quality of set top box, meet to make The requirement of user.
These are only presently preferred embodiments of the present invention, be not intended to limit the invention, it is all the present invention spirit and All any modification, equivalent and improvement made within principle etc., should be included in the scope of the protection.

Claims (10)

1. a kind of set top box component quality feedback method, it is characterised in that comprise the following steps:
S10:In set top box production process, different marks is set respectively to variety classes component, and all enters with set top box Row relation is bound;
S20:When the use of set top box later stage is broken down and repaired, the component to break down is confirmed, and obtain failure member The mark of device is uploaded to designated storage location;
S30:The number of stoppages of each component is counted according to the mark of storage in designated storage location, if the failure time of component Number exceedes setting value, then reports the component fault rate is too high to need to change.
2. set top box component quality feedback method according to claim 1, it is characterised in that the step S10 is specific For:A bar code is generated for each component, all bar codes are uploaded to designated storage location.
3. set top box component quality feedback method according to claim 2, it is characterised in that the step S10 is specific For:All printing bar codes are pasted onto set top box bottom shell, and using the transparent plastic covering bar code of waterproof antiwear.
4. set top box component quality feedback method according to claim 2, it is characterised in that the step S20 is specific For:It is determined that after the component to break down, component is obtained by scanning the component bar code inside set top box bottom Mark.
5. set top box component quality feedback method according to claim 4, it is characterised in that the step S20 is also wrapped Include:Create a maintenance webpage and opened on mobile phone, then scanning component bar code using mobile phone obtains mark, sends extremely Given server.
A kind of 6. set top box component quality reponse system, it is characterised in that including:
Identify and arrange module, in set top box production process, different marks is set respectively to variety classes component, and all with Set top box carries out relation binding;
Mark obtains uploading module, when the use of set top box later stage is broken down and repaired, confirms the component to break down, And the mark for obtaining failure component is uploaded to designated storage location;
Failure feedback module, the number of stoppages of each component is counted according to the mark of storage in designated storage location, if first device The number of stoppages of part exceedes setting value, then reports the component fault rate is too high to need to change.
7. set top box component quality reponse system according to claim 6, it is characterised in that the identify and arrange module A bar code is generated for each component, all bar codes are uploaded to designated storage location.
8. set top box component quality reponse system according to claim 7, it is characterised in that by all printing bar codes Set top box bottom shell is pasted onto, and using the transparent plastic covering bar code of waterproof antiwear.
9. set top box component quality reponse system according to claim 7, it is characterised in that it is determined that breaking down After component, the mark obtains uploading module and obtains component by scanning the component bar code inside set top box bottom Mark.
10. set top box component quality reponse system according to claim 9, it is characterised in that the mark obtains Transmission module creates a maintenance webpage and opened on mobile phone, and then scanning component bar code using mobile phone obtains mark, hair Deliver to given server.
CN201710876592.7A 2017-09-25 2017-09-25 Set top box component quality feedback method and system Pending CN107580215A (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CN201710876592.7A CN107580215A (en) 2017-09-25 2017-09-25 Set top box component quality feedback method and system
PCT/CN2018/098060 WO2019056860A1 (en) 2017-09-25 2018-08-01 Set-top box component quality feedback method and system

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Application Number Priority Date Filing Date Title
CN201710876592.7A CN107580215A (en) 2017-09-25 2017-09-25 Set top box component quality feedback method and system

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Application publication date: 20180112