CN107274538A - Intelligent interaction cloud queuing management method and system - Google Patents
Intelligent interaction cloud queuing management method and system Download PDFInfo
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
- G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisions for transferring data to distant stations, e.g. from a sensing device
- G06K17/0025—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisions for transferring data to distant stations, e.g. from a sensing device the arrangement consisting of a wireless interrogation device in combination with a device for optically marking the record carrier
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- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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Abstract
The invention discloses a kind of intelligent interaction cloud queuing management method and system, this method comprises the following steps：The network connection set up between row number equipment, row number Cloud Server and intelligent terminal three；Equipment of arranging in numerical order creates queue number group, generation and ranking faciation correspondence group ID/ or number group's Quick Response Code；Settings group is called out the numbers window in row number equipment, and the synchronizing information of calling out the numbers for the live queue number group that queues up is called out the numbers window to number group with row number equipment；Intelligent terminal is searched for and inquires about the information of calling out the numbers of queue number group, and simultaneous display group calls out the numbers the information of calling out the numbers that window shows；Intelligent terminal is to row number Cloud Server queuing request, and row number Cloud Server will rank to intelligent terminal dispatcher queue position in queue number position transmission to queue number group；The information of calling out the numbers that real-time synchronization updates row number equipment, display screen and intelligent terminal are shown；The reminder time set according to user and alerting pattern, prompting message is sent to intelligent terminal.
Description
Technical field
The present invention relates to the technical field of internet row number, more particularly to a kind of intelligent interaction cloud queuing management method and it is
System.
Background technology
In traditional queuing system, generally by queue machine scene successively printing ticket, user's number of taking is ranked, and
Wait and calling out the numbers at the scene.Although this queueing form efficiently solves the phenomenon such as crowded and chaotic of queuing up, but there is also one simultaneously
Individual problem, i.e. user must at the scene wait and just can be appreciated that queuing situation, and its efficiency is low, experience poor, while also constraining user
To the reasonable utilization of time during queuing up.
In order to which the queuing time of user is freed, people in original queuing system by adding reservation system come real
Now preengage the function with reminding.But reservation system and queuing system are still two independent sectors, and reservation system is only to queuing system
The preregistration information that a user may come is provided, user participates in the queuing at scene, and is only to obtain a priority, in advance
About system is not related to the troop queued up of scene, need to be reported for work again when participating in the cintest queuing toward contact.Also, because reservation quantity is deposited
In limitation, in the case where the number of reservation is more, user needs for scene queuing, it is impossible to fundamentally solve hardly possible of queuing up
Problem.The transacting business in addition, prompting function prompting user only when sending reservation information shows up on time, user can not remotely understand
The queuing situation at scene, easily causes and fails to keep an appointment or miss queuing.
The content of the invention
The present invention's mainly proposes a kind of intelligent interaction cloud queuing management method, and its object is to solve user scene row
The problem of team loses time, and can remotely be understood and participated in the queuing at scene, it is to avoid user fails to keep an appointment or missed queuing,
Lift Consumer's Experience effect.
To achieve the above object, the present invention provides a kind of intelligent interaction cloud queuing management method, and the intelligent interaction cloud is queued up
Management system and method comprise the following steps：
S10：The network connection set up between row number equipment, cloud row number server and intelligent terminal three；
S20：Arrange in numerical order equipment according to merchant information create queue number group, generation with ranking faciation correspondence group ID/ or number
Group's Quick Response Code；Wherein, the queue number position of user is stored in ranking group successively；
S30：Settings group calls out the numbers window in row number equipment, by the live queue number group that queues up call out the numbers synchronizing information extremely with
A number group for row number equipment calls out the numbers window；Wherein, information of calling out the numbers includes：The queue number position of active calls, waits in line number, and
It is expected that the stand-by period；
S40：Intelligent terminal search group ID/ or sweep number group's Quick Response Code, the information of calling out the numbers of inquiry queue number group, and will row
What number group of team group called out the numbers that window shows call out the numbers synchronizing information is to the display interface of intelligent terminal；
S50：When the queuing of participation queue number group, then intelligent terminal is to the request of cloud row number server queues, and cloud row number is serviced
Device according to queuing request to intelligent terminal dispatcher queue position, and will the queue number position send to queue number group in rank；
S60：When cloud row number server, which sends queue number position to queue number group, ranks, real-time synchronization updates row
The information of calling out the numbers that the display interface of number the groupcall window, display screen and intelligent terminal of number equipment is shown；
S70：Reminder time and alerting pattern that cloud row number server is set according to user, sent to intelligent terminal and remind letter
Breath, reminds user to come personally transacting business.
Preferably, in step S20：When equipment of arranging in numerical order creates queue number group according to merchant information, whether setting allows remote
Whether journey is arranged in numerical order, if limit queue number and call out the numbers in batches.
Preferably, in step S20：Merchant information includes：Name of firm, trade company address and industry keyword.
Preferably, in step S40：Intelligent terminal search group ID/ or sweep number group Quick Response Code when, by search for trade company name
Claim, industry keyword come select queue number group.
Preferably, in step S40：Intelligent terminal search group ID/ or sweep number group Quick Response Code when, cloud row number server root
The geography information of intelligent terminal is obtained according to the login position of intelligent terminal, and intelligence is delivered into the queue number mass-sending around intelligent terminal
Can terminal.
Preferably, in addition to step S70：When user reaches queuing scene according to the prompting message of intelligent terminal,
It is more than or equal to 5 minutes and during less than or equal to 10 minutes when the estimated stand-by period, then cloud arranges in numerical order server to intelligent end
Hold transmission will the number of arriving information；
When being less than 5 minutes the estimated stand-by period, then cloud arranges in numerical order server to the intelligent terminal number of being sent to information.
Preferably, in step S60：Alerting pattern includes：Voice reminder, information reminding and a number group window of calling out the numbers are real-time
Remind；Reminder message includes：Voice, information and a number group call out the numbers window pop-up.
Based on above-mentioned intelligent interaction cloud queuing management method, the present invention also proposes a kind of intelligent interaction cloud queuing management system
System, it includes：Row number equipment, display screen, intelligent terminal, and cloud row number server；Row number equipment, display screen and intelligence
Terminal is connected by network and cloud row number server；
Arrange in numerical order equipment be used for according to merchant information create queue number group, generation with ranking faciation correspondence group ID/ or number
Group's Quick Response Code；Wherein, the queue number position of user is stored in ranking group successively；
Display screen is used for the information of calling out the numbers for showing the live queue number group that queues up；Row number equipment is provided with to be shown for simultaneous display
Number group for shielding the information of calling out the numbers of display calls out the numbers window；
Intelligent terminal is used to basis group ID/ or number group's Quick Response Code inquire about the information of calling out the numbers of queue number group, and to cloud
The request of row number server queues；Number group that intelligent terminal includes being used for simultaneous display queue number group calls out the numbers the letter of calling out the numbers that window shows
The display interface of breath；
Cloud row number server is used for according to queuing request to intelligent terminal dispatcher queue position, and queue number position is sent
Ranked in queue number group；And the reminder time set according to user and alerting pattern, send and remind to intelligent terminal
Information.
Preferably, row number equipment also includes setup module, whether allows long-range row number for setting, if limit queuing people
Count and whether call out the numbers in batches.
Preferably, intelligent terminal search group ID/ or sweep number group Quick Response Code when, cloud arrange in numerical order server according to intelligent terminal
Login position obtain intelligent terminal geography information, and by around intelligent terminal queue number mass-sending deliver to intelligent terminal.
The intelligent interaction cloud queuing management method and system that the present invention is provided, by will row number equipment, cloud arrange in numerical order server,
And intelligent terminal carries out network connection so that user can remotely participate in queuing by intelligent terminal, and by by scene
Synchronizing information of calling out the numbers to the display interface of intelligent terminal, facilitate user to understand live progress of queuing up in real time long-range, without
Wait in line at the scene；By carrying out real-time reminding to user, it is to avoid user fails to keep an appointment or missed Zero queuing.In addition, being directed to
Different application scenarios, by setting batch to call out the numbers, improves efficiency of calling out the numbers.
Brief description of the drawings
Fig. 1 is the schematic flow sheet of the embodiment of intelligent interaction cloud queuing management method one of the present invention；
Fig. 2 is the structural framing schematic diagram of intelligent interaction cloud queue management system first embodiment of the present invention；
Fig. 3 is the structural framing schematic diagram of intelligent interaction cloud queue management system second embodiment of the present invention；
Fig. 4 is the flow chart of intelligent interaction cloud queue management system of the present invention queuing processing；
The realization, functional characteristics and advantage of the object of the invention will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The present invention provides a kind of intelligent interaction cloud queue management system and method.
With reference to Fig. 1, Fig. 1 is the schematic flow sheet of the embodiment of intelligent interaction cloud queuing management method one of the present invention.
The invention provides a kind of intelligent interaction cloud queuing management method, data real-time, interactive is carried out by internet, and
By the synchronizing information of calling out the numbers at scene to the display interface of intelligent terminal, the queuing for remotely participating in and understanding scene is realized.Specifically,
As shown in figure 1, in the present embodiment, the intelligent interaction cloud queuing management method comprises the following steps：
S10：The network connection set up between row number equipment, cloud row number server and intelligent terminal three, with by mutual
The real-time information exchange networked between three.
S20：Arrange in numerical order equipment according to merchant information create queue number group, generation with ranking faciation correspondence group ID/ or number
Group's Quick Response Code.Wherein, in step S20：The merchant information includes：Name of firm, trade company address and industry keyword.Scene
User carries out row number operation by sweep number group's Quick Response Code or in row number equipment, participates in the queuing of queue number group, generation
Queue number position is stored in ranking group successively.
S30：Settings group is called out the numbers window in row number equipment, and live queue number group of queuing up is called out the numbers into synchronizing information extremely
Called out the numbers window with a number group for equipment of arranging in numerical order.
S40：Intelligent terminal search group ID/ or sweep number group's Quick Response Code, the information of calling out the numbers of inquiry queue number group, and will row
What number group of team group called out the numbers that window shows call out the numbers synchronizing information is to the display interface of intelligent terminal.It should be noted that this is cried
Number information is associated with user, and it includes：The queue number position of active calls, active user waits in line number and it is expected that when waiting
Between.After user enters queue number group by intelligent terminal, the display interface of intelligent terminal calls out the numbers this number group of simultaneous display window
The information of calling out the numbers of mouth display, in order to which user understands the current situation of calling out the numbers of queue number group in time, so as to be called out the numbers according to current
Situation judges whether to participate in the queuing of queue number group.
The convenience that participation to improve user is queued up, in step s 40：Intelligent terminal search group ID/ or sweep number
During group's Quick Response Code, queue number group can be also selected by searching for name of firm, industry keyword.
Further, in step s 40：Intelligent terminal search group ID/ or sweep number group Quick Response Code when, cloud row number service
Device obtains the geography information of intelligent terminal according to the login position of intelligent terminal, and by the queue number pocket transmission around intelligent terminal
To intelligent terminal, it is easy to user quickly to participate in the queue number group around it, improves the queuing experience of user.
S50：When user participates in the queuing of queue number group, then intelligent terminal is to the request of cloud row number server queues, and cloud is arranged
Number server, to intelligent terminal dispatcher queue position, and queue number position sent to queue number group carried out according to queuing request
Queue up.
S60：When cloud row number server, which sends queue number position to queue number group, ranks, real-time synchronization updates row
The information of calling out the numbers that the display interface of number the groupcall window, display screen and intelligent terminal of number equipment is shown.
S70：Reminder time and alerting pattern that cloud row number server is set according to user, sent to intelligent terminal and remind letter
Breath, reminds user to come personally transacting business.
Specifically, in step s 50：Alerting pattern includes：Voice reminder, information reminding and a number group window of calling out the numbers are real
When remind.The reminder message includes：Voice, information and a number group call out the numbers window pop-up.Due to the prompting side of existing intelligent terminal
Formula is mostly carried out by similar mode, tends to cause user to ignore this to carry for the same alerting pattern of separate sources
Wake up, the present embodiment reminds user in several ways, reduce the probability that user misses prompting.
Preferably, in step S20：When equipment of arranging in numerical order creates queue number group according to merchant information, whether setting allows
It is long-range to arrange in numerical order, whether limit queue number and whether call out the numbers in batches.
By setting long-range row number, facilitate user to participate in remote queue by smart machine, and when live queuing personnel compared with
It is many, it may be selected to close long-range row number, it is to avoid live crowded confusion of queuing up.Similarly, by limiting queue number, to a certain degree
It is upper to improve the efficiency queued up, lift experience effect, effective managing queueing order.In the present embodiment, can also be by setting batch
Call out the numbers, to improve efficiency of calling out the numbers according to different application scenarios.For example, for number group troop more than station or scenic spot people, if
It is fixed to call out the numbers in batches, every crowd of people of calls ten, the row number troop of setting press batch to number after, cloud row number server sends one interim two
Code is tieed up to the intelligent terminal for number personnel of arriving, and by interim Quick Response Code real-time update to site intelligent lock, intelligent brake is faced by verification
When Quick Response Code carry out it is automatic open a sluice gate to let pass, until when batch to number personnel all by after Quick Response Code failure.Instantly the number of criticizing people
An interim Quick Response Code is re-generated again during member, and intelligent brake is let pass successively.By setting batch to call out the numbers, intelligent management has to a number personnel
Sequence is let pass, and improves efficiency, and saving calls out the numbers and managed artificial.Called out the numbers it should be noted that the present embodiment is merely to illustrate batch
Application under the application scenario at station or scenic spot, the concrete application scene that batch is called out the numbers is not limited.
Preferably, this method also includes step S70：When user reaches queuing scene according to the prompting message of intelligent terminal,
When the estimated stand-by period is more than or equal to 5 minutes and is less than or equal to 10 minutes, then cloud row number server is sent to intelligent terminal is
Will the number of arriving information；When being less than 5 minutes the estimated stand-by period, then cloud arranges in numerical order server to the intelligent terminal number of being sent to information.
During waiting in line, user tends to forget or incorrect posting its queue number position, causes scene to be called out the numbers mistake
Cross and call out the numbers.In the present embodiment, in 5~10 minutes of estimated stand-by period, sent out by cloud row number server to intelligent terminal
Send will the number of arriving information, remind user will arrive number, when being less than 5 minutes the estimated stand-by period, by cloud row number server to
The intelligent terminal number of being sent to information.Thus, called out the numbers with avoiding user from leading to miss scene because of the number of forgetting or incorrect posting.
In addition, in the present embodiment, this method also includes step S80：When calling to user queue number position, user according to
Call out the numbers after completion queue, the information real-time update of calling out the numbers that row number equipment, display screen, intelligent terminal shows, and will complete what is called
The data information memory of queue number position is in cloud row number server, in order to be inquired about and data analysis.Meanwhile, intelligent terminal
Queue number position can also be recorded so that user can be recorded by arranging in numerical order, the comment for experience of ranking.
Illustrate with reference to Fig. 2-4, Fig. 2 for the structural framing of intelligent interaction cloud queue management system first embodiment of the present invention
Figure, Fig. 3 is the structural framing schematic diagram of intelligent interaction cloud queue management system second embodiment of the present invention, and Fig. 4 is intelligence of the present invention
The flow chart of energy interactive cloud queue management system queuing processing.
As shown in Fig. 2 based on above-mentioned intelligent interaction cloud queuing management method, the present invention also proposes that one kind can be fully achieved
The intelligent interaction cloud queue management system of this method, it includes：Row number equipment 1, display screen 2, cloud row number server 3, Yi Jizhi
Can terminal 4.Wherein, row number equipment 1, display screen 2 and intelligent terminal 4 are connected by network and cloud row number server 3.
Arrange in numerical order equipment 1 be used for according to merchant information create queue number group, generation with ranking faciation correspondence group ID/ or number
Group's Quick Response Code.Wherein, the queue number position of user is stored in ranking group successively.Specifically, row number equipment can be queue machine, PC
Computer, tablet personal computer or smart mobile phone etc..Wherein, described queue machine should possess network savvy, can be by the queuing in queue machine
In number position, information of calling out the numbers real-time synchronization to cloud row number server.
Display screen 2 is used for the information of calling out the numbers for showing the live queue number group that queues up.Equipment 1 of arranging in numerical order is provided with aobvious for simultaneous display
A number group for the information of calling out the numbers that display screen 2 is shown calls out the numbers window 11.
Intelligent terminal 4 is used to basis group ID/ or number group's Quick Response Code inquire about the information of calling out the numbers of queue number group, and to cloud
The row number queuing request of server 3.Number group that intelligent terminal 4 includes being used for simultaneous display queue number group calls out the numbers the crying of the display of window 11
The display interface of number information.Specifically, the intelligent terminal 4 can be PC computers, tablet personal computer or smart mobile phone etc..
Cloud row number server 3 is used for according to queuing request to the dispatcher queue position of intelligent terminal 4, and queue number position is sent out
Deliver to and ranked in queue number group.And the reminder time set according to user and alerting pattern, send and carry to intelligent terminal 4
Awake information.
The intelligent interaction cloud queue management system that the present invention is provided queuing processing flow as shown in figure 4, row number equipment,
Intelligent terminal carries out data real-time, interactive by network and cloud row number server, by handling correlation on cloud row number server
Queuing request, the real-time update for information of calling out the numbers etc..Two-way data exchange can be carried out by cloud row number server, realization is called out the numbers
Information and the real-time synchronization on row number equipment, display screen and intelligent terminal of queue number position；And arranged in numerical order and taken using cloud
Device be engaged in the data of back-stage management whole system, operation cost is greatly reduced, and it is easy to maintain.In addition, can also pass through wireless network
Network realizes the Real Data Exchangs between row number equipment and cloud row number server, without setting serial line interface in row number equipment,
Improve the security of whole system.
Preferably, as shown in figure 3, the row number equipment 1 also includes setup module 12, long-range row whether is allowed for setting
Number, if limit queue number and whether call out the numbers in batches.Correspondingly, the intelligent interaction cloud queue management system also include with
Cloud row number intelligent brake 5 of the server 3 by network connection.Batch is set to call out the numbers by setup module 12, every crowd of people of calls ten.
When the row number troop of setting press batch to number after, it is whole to the intelligence to number personnel that cloud row number server 3 sends an interim Quick Response Code
End 4, and interim Quick Response Code is sent to the intelligent brake 5 at scene in real time, intelligent brake 5 is opened automatically by checking interim Quick Response Code
Lock let pass, until when batch to number personnel all by after the Quick Response Code failure.Instantly one is re-generated during the number of criticizing personnel again to face
When Quick Response Code, intelligent brake 5 lets pass successively.By setting batch to call out the numbers, put in order to number personnel using the intelligent management of intelligent brake 5
OK, efficiency is improved, saving calls out the numbers and managed artificial.
Preferably, the search group ID/ of intelligent terminal 4 or sweep number group Quick Response Code when, cloud arrange in numerical order server 3 according to intelligent end
The login position at end 4 obtains the geography information of intelligent terminal 4, and the queue number mass-sending around intelligent terminal 4 is delivered into intelligent end
End 4, so as to facilitate user to search neighbouring queue number group, lifts the experience of user.
Compared to existing queuing system, the method and system of intelligent interaction cloud queuing management of the present invention, by the way that row number is set
Standby 1, cloud row number server 3 and intelligent terminal 4 carry out network connection, to realize that data interchange is shared and remote operation, user
Wait in line without the number of taking at the scene, live queuing can be remotely participated in by intelligent terminal 4, solve user scene queuing wave
Time taking problem；By calling out the numbers scene on synchronizing information to the display interface of intelligent terminal 4, it is easy to user to understand in real time
The effect of field condition, and by reminding user to show up with a variety of different alerting patterns, it is to avoid user fails to keep an appointment, and is arrived in user
Up to after the scene of queuing up, no remind is carried out to user in different time sections, it is to avoid user misses scene and called out the numbers.The present invention can be answered
For government affairs, scenic spot, recreation ground, hospital, station, solid shop/brick and mortar store et al. the occasions for needing to queue up more.
The preferred embodiments of the present invention are these are only, are not intended to limit the scope of the invention, it is every to utilize this hair
Equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other related skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of intelligent interaction cloud queuing management method, it is characterised in that comprise the following steps：
S10：The network connection set up between row number equipment, cloud row number server and intelligent terminal three；
S20：Arrange in numerical order equipment according to merchant information create queue number group, generation with the ranking faciation correspondence group ID/ or number
Group's Quick Response Code；Wherein, the queue number position of user is stored in the ranking group successively；
S30：Settings group calls out the numbers window in row number equipment, by the live queue number group that queues up call out the numbers synchronizing information extremely with
A number group for the row number equipment calls out the numbers window；Wherein, the information of calling out the numbers includes：The queue number position of active calls, waits in line
Number, and it is expected that stand-by period；
S40：Intelligent terminal search group ID/ or sweep number group's Quick Response Code, inquire about the information of calling out the numbers of queue number group, and by institute
What number group for stating queue number group called out the numbers that window shows call out the numbers synchronizing information is to the display interface of the intelligent terminal；
S50：When the queuing for participating in queue number group, then the intelligent terminal is to the request of cloud row number server queues, the cloud
Server of arranging in numerical order is sent to described according to the queuing request to the intelligent terminal dispatcher queue position, and by queue number position
Ranked in queue number group；
S60：When cloud row number server, which sends queue number position to queue number group, ranks, real-time synchronization updates the row
The information of calling out the numbers that the display interface of number the groupcall window, the display screen and the intelligent terminal of number equipment is shown；
S70：Reminder time and alerting pattern that cloud row number server is set according to user, sent to the intelligent terminal and remind letter
Breath, reminds user to come personally transacting business.
2. intelligent interaction cloud queuing management method as claimed in claim 1, it is characterised in that in step S20：
When the row number equipment creates queue number group according to merchant information, whether setting allows long-range row number, if limits and queues up
Number and whether call out the numbers in batches.
3. intelligent interaction cloud queue management system as claimed in claim 2 and method, it is characterised in that in step S20：It is described
Merchant information includes：Name of firm, trade company address and industry keyword.
4. intelligent interaction cloud queuing management method as claimed in claim 3, it is characterised in that in step S40：The intelligence is eventually
When holding search group ID/ or sweep number group's Quick Response Code, queue number group is selected by searching for name of firm, industry keyword.
5. intelligent interaction cloud queue management system as claimed in claim 3 and method, it is characterised in that in step S40：It is described
Intelligent terminal search group ID/ or during sweep number group's Quick Response Code, cloud row number server is according to the login position of intelligent terminal
The geography information of intelligent terminal is obtained, and the intelligent terminal is delivered into the queue number mass-sending around the intelligent terminal.
6. intelligent interaction cloud queuing management method as claimed in any one of claims 1 to 5, wherein, it is characterised in that also including step
Rapid S70：When user is advanceed to up to queuing scene according to the prompting message of the intelligent terminal,
It is more than or equal to 5 minutes and during less than or equal to 10 minutes when the estimated stand-by period, then the cloud arranges in numerical order server to institute
Stating intelligent terminal transmission will the number of arriving information；
When being less than 5 minutes the estimated stand-by period, then the cloud row number server is believed to the intelligent terminal number of being sent to
Breath.
7. intelligent interaction cloud queuing pipe method as claimed in any one of claims 1 to 5, wherein, it is characterised in that in step S60：
The alerting pattern includes：Voice reminder, information reminding and a number group call out the numbers window real-time reminding；The reminder message includes：
Voice, information and a number group call out the numbers window pop-up.
8. intelligent interaction cloud queue management system used in a kind of any intelligent interaction cloud queuing pipe method of right 1~7, it is special
Levy and be, including：Row number equipment, display screen, intelligent terminal, and cloud row number server；The row number equipment, the display
Screen and the intelligent terminal are connected by network and cloud row number server；
The row number equipment is used to create queue number group, generation and the ranking faciation correspondence group ID/ according to merchant information
Or number group's Quick Response Code；Wherein, the queue number position of user is stored in the ranking group successively；
The display screen is used for the information of calling out the numbers for showing the live queue number group that queues up；The row number equipment, which is provided with, to be used for synchronously
Show that a number group for the information of calling out the numbers that the display screen is shown calls out the numbers window；
The intelligent terminal is used to basis group ID/ or number group's Quick Response Code inquire about the information of calling out the numbers of the queue number group, and
To the request of cloud row number server queues；Number group that the intelligent terminal includes being used for queue number group described in simultaneous display calls out the numbers
The display interface for information that what window was shown call out the numbers；
The cloud row number server is used for according to the queuing request to the intelligent terminal dispatcher queue position, and this is queued up
Number position sends to queue number group and ranked；And the reminder time set according to user and alerting pattern, to described
Intelligent terminal sends prompting message.
9. intelligent interaction cloud queue management system as claimed in claim 8, it is characterised in that the row number equipment also includes setting
Module is put, whether allows long-range row number for setting, if limits queue number and whether calls out the numbers in batches.
10. intelligent interaction cloud queue management system as claimed in claim 8, it is characterised in that the intelligent terminal search number
Group ID/ or during sweep number group's Quick Response Code, cloud row number server obtains intelligent terminal according to the login position of intelligent terminal
Geography information, and the intelligent terminal is delivered into the queue number mass-sending around the intelligent terminal.
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