CN107153950A - A kind of workform management system based on workflow - Google Patents
A kind of workform management system based on workflow Download PDFInfo
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- CN107153950A CN107153950A CN201710475826.7A CN201710475826A CN107153950A CN 107153950 A CN107153950 A CN 107153950A CN 201710475826 A CN201710475826 A CN 201710475826A CN 107153950 A CN107153950 A CN 107153950A
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- flow
- workflow
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
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Abstract
The invention discloses a kind of workform management system based on workflow, server is stored when receiving the flow execution record that any function end is sent and generates downstream execute instruction, and flow execute instruction is sent to specified function end；Flow is performed record after flow instruction is completed and sent to server by any function end.Advantage is that work order completes each step from report barrier to maintenance and flowed according to set workflow；In every flow, system can all be recorded to the execution of flow, and generate the execute instruction of downstream.Related personnel can be notified to handle oneself responsible step work in time by way of message simultaneously.System can perform time point by recording implementation procedure, and pre-arranged downstream is instructed, the accurate complete whole workflow of embodiment.Company can make quick adjustment according to these data to links deficiency, improve service quality, and lift corporate image.
Description
Technical field
The present invention relates to a kind of financial system workform management system, more particularly to a kind of workform management system based on workflow
System.
Background technology
In financial system, when automatic teller machine breaks down, the maintenance that the banking unit in client can be to automatic teller machine
Company is ensured that service companies send work order according to defect content to attendant.Work order is attendant's machine maintenance
Important component, the completion of a work order is needed by multiple links：From bank's report barrier to Information Management Department, Information Management Department
Distribute leaflets are to attendant, and attendant is according to work order information machine maintenance, and attendant completes maintenance and turned in a report to related negative
People's examination ＆ verification is blamed, Information Management Department is eventually passed back to.This process has very strong process, and each step is required for specification, safeguards
The Each point in time of personnel's machine maintenance is required for record, and the work that so could preferably calculate attendant takes, simultaneously
The space for whether having optimization can be drawn by time-consuming be estimated of Each point in time, operating efficiency is preferably provided.And show
It is that the personnel of each step are difficult the timely grasp real-time intermediate links of work order, for example, do not know that work order is stopped in which step in fact
Stagnant, work order was the problems such as which step went out problem.
The content of the invention
In order to solve the above-mentioned technical problem, present invention aims at provide a kind of workform management system based on workflow.
A kind of workform management system based on workflow of the present invention, including：Server, described server difference
Connect following each function ends：Client, Data Enter end, work order actuating station, management end；Characterized in that, described server
Stored when receiving the flow execution record that any function end is sent and generate downstream execute instruction, by flow
Execute instruction is sent to specified function end；Any function end completes to perform to record by flow after flow is instructed to send to service
Device.
Described any function end is connected by wechat interface with server.
Described server sets up workflow engines, is connected provided with activity modules with function end.
Described workflow engines are pre-configured with js configuration files with configuration flow direction, the menu address of incision；Look into
The class for looking for next link to perform.
Described workflow engines set up related business operation class, to right according to the flow direction of js configuration files
The flow operations link answered carries out related business logical operation, and changes the related flow of the flow state of correlation, record
Perform record.
Correspondence flow is reverse back to the flow by described workflow engines when the related executor's examination ＆ approval of flow are retracted
Initial point, waits work order actuating station to resubmit flow.
A kind of workform management system based on workflow of the present invention, the advantage is that, work order is from report barrier to maintenance
Each step is completed to flow according to set workflow；In every flow, system all can perform progress to flow
Record, and generate the execute instruction of downstream.By way of message related personnel can be notified to handle oneself in time simultaneously
Responsible step work.System can perform time point by recording implementation procedure, and pre-arranged downstream is instructed, accurate
The true complete whole workflow of embodiment.Service companies can make quick adjustment according to these data to links deficiency,
Improve service quality, lift corporate image.
Brief description of the drawings
Fig. 1 is the structural representation of the workform management system of the invention based on workflow；
Fig. 2 is the schematic flow sheet of the workform management system of the invention based on workflow.
Embodiment
As shown in figure 1, a kind of workform management system based on workflow of the present invention mainly includes server, it is described
Server can pass through wechat interface or other network interfaces respectively and connect each function end.The function end includes but is not limited to visitor
Family end, Data Enter end, work order actuating station, management end.Client is usually the banking unit using financial terminals such as automatic teller machines；
Data Enter end is usually the phone customer service of service companies；Work order actuating station is usually the intelligent mobile dress that attendant is equipped with
Put；Management end is usually the administrative staff of flow supervision and quality monitoring；Server can be cloud server or maintenance
Home server of company etc., server sets up workflow engines, is connected provided with activity modules with function end.Work as service
Device is stored when receiving the flow execution record that any function end is sent and generates downstream execute instruction, will be flowed
Journey execute instruction is sent to specified function end；Any function end completes to perform to record by flow after flow is instructed to send to service
Device.Described workflow engines are pre-configured with js configuration files with configuration flow direction, the menu address of incision；Search next
The class that link is performed.According to the flow direction of js configuration files, related business operation class is set up, to corresponding flow operations ring
Save and carry out related business logical operation, and change the flow state of correlation, the flow of record correlation and perform record.Work as flow
When related executor's examination ＆ approval are retracted, correspondence flow is reverse back to the initial point of the flow, waits work order actuating station to resubmit stream
Journey.Ensure that work order is all in supervision recording status in real time by being completed at the beginning of generation to work order, and the flow direction of work order and lower one stream
Cheng Suoxu execution is all previously generated, and reduce work order influences whole efficiency in a certain link card list.
Workflow by client as shown in Fig. 2 carry out machine report barrier to service companies, and report barrier mode can have a variety of,
For example：Hindered by wechat report（Special wechat public number）；By the service hotline switching corporate information management for dialing service companies
Department（That is Data Enter end）, then confirmed by related personnel, carry out report barrier typing, finally distribute and safeguard work order to work accordingly
Make personnel.
Bank client by reporting barrier channel to be ensured to the Data Enter end of service companies accordingly；
Information manager carries out distribute leaflets after confirming for corresponding report barrier machine, and specifies the life of service engineer's machine maintenance
Into work order；
Service engineer is received after work order, is performed work order and is reached on-site maintenance machine.Correlation machine is filled in after completion
Maintenance report and submission；
By the configuration of system flow, the maintenance report that service engineer submits is examined to management end, can perform and retract or examine
Criticize and pass through.Retract and be directly returned to engineer and rewrite and submit；After examination ＆ approval pass through, the association attributes of machine can just become
More；
After management end examination ＆ approval pass through, audited by system configuration to Data Enter end, after information manager's examination ＆ verification is errorless, meeting
Related return visit is carried out to bank client, to confirm the implementation status of work order, finally terminates flow.
The processing node that the operation of all flows and flow are presently in, all being serviced device all record, in order to
When follow the trail of, inquiry record.All operation users for touching flow, the implementation status of current work order, work order can be checked at any time
Examination ＆ verification situation, for consulting whether flow completes and examination ＆ approval situation at any time.
For those skilled in the art, technical scheme that can be as described above and design, make other each
Corresponding change and deformation are planted, and all these change and deformation should all belong to the protection model of the claims in the present invention
Within enclosing.
Claims (6)
1. a kind of workform management system based on workflow, including：Server, described server connects following each functions respectively
End：Client, Data Enter end, work order actuating station, management end；Characterized in that, described server receive it is described any
Function end send flow perform record when is stored and generates downstream execute instruction, by flow execute instruction send to
Specify function end；Flow is performed record after flow instruction is completed and sent to server by any function end.
2. system according to claim 1, it is characterised in that described any function end passes through wechat interface and server
Connection.
3. system according to claim 1 or 2, it is characterised in that described server sets up workflow engines, is provided with
Activity modules are connected with function end.
4. system according to claim 3, it is characterised in that described workflow engines are pre-configured with js configuration files
With configuration flow direction, the menu address of incision；Search the class that next link is performed.
5. system according to claim 4, it is characterised in that described workflow engines are according to the stream of js configuration files
Cheng Fangxiang, sets up related business operation class, related business logical operation is carried out to corresponding flow operations link, and repair
Change the flow state of correlation, the flow of record correlation and perform record.
6. system according to claim 5, it is characterised in that described workflow engines are examined as the related executor of flow
When batch retracting, correspondence flow is reverse back to the initial point of the flow, waits work order actuating station to resubmit flow.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710475826.7A CN107153950A (en) | 2017-06-21 | 2017-06-21 | A kind of workform management system based on workflow |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710475826.7A CN107153950A (en) | 2017-06-21 | 2017-06-21 | A kind of workform management system based on workflow |
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| CN201710475826.7A Pending CN107153950A (en) | 2017-06-21 | 2017-06-21 | A kind of workform management system based on workflow |
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Cited By (7)
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| CN107992537A (en) * | 2017-11-24 | 2018-05-04 | 金蝶软件（中国）有限公司 | Service attribute transmission method, device, computer equipment and storage medium |
| CN109325689A (en) * | 2018-09-26 | 2019-02-12 | 深圳中广核工程设计有限公司 | A kind of nuclear power plant maintenance mans single electron system and method |
| CN109559401A (en) * | 2017-09-22 | 2019-04-02 | 福建福清核电有限公司 | A kind of intelligent work order actuator and its application method |
| CN109783470A (en) * | 2018-12-13 | 2019-05-21 | 中国平安人寿保险股份有限公司 | Owner's follow-up mechanism, method and the storage medium of database subsystem |
| CN110189221A (en) * | 2019-05-22 | 2019-08-30 | 深圳前海微众银行股份有限公司 | Exhibition industry adjusts to the greatest extent method, apparatus, equipment and computer readable storage medium |
| CN110263054A (en) * | 2019-05-30 | 2019-09-20 | 世纪龙信息网络有限责任公司 | Auditing system, checking method, device and the computer equipment of SQL work order |
| CN113836873A (en) * | 2021-08-27 | 2021-12-24 | 厦门云评众联科技有限公司 | Electronic manuscript management method and process management method |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109559401A (en) * | 2017-09-22 | 2019-04-02 | 福建福清核电有限公司 | A kind of intelligent work order actuator and its application method |
| CN107992537A (en) * | 2017-11-24 | 2018-05-04 | 金蝶软件（中国）有限公司 | Service attribute transmission method, device, computer equipment and storage medium |
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| CN109325689A (en) * | 2018-09-26 | 2019-02-12 | 深圳中广核工程设计有限公司 | A kind of nuclear power plant maintenance mans single electron system and method |
| CN109783470A (en) * | 2018-12-13 | 2019-05-21 | 中国平安人寿保险股份有限公司 | Owner's follow-up mechanism, method and the storage medium of database subsystem |
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| CN110189221A (en) * | 2019-05-22 | 2019-08-30 | 深圳前海微众银行股份有限公司 | Exhibition industry adjusts to the greatest extent method, apparatus, equipment and computer readable storage medium |
| CN110189221B (en) * | 2019-05-22 | 2023-06-13 | 深圳前海微众银行股份有限公司 | Method, apparatus, device and computer readable storage medium for performing industry-spreading adjustment |
| CN110263054A (en) * | 2019-05-30 | 2019-09-20 | 世纪龙信息网络有限责任公司 | Auditing system, checking method, device and the computer equipment of SQL work order |
| CN110263054B (en) * | 2019-05-30 | 2021-11-09 | 世纪龙信息网络有限责任公司 | SQL work order auditing system, method and device and computer equipment |
| CN113836873A (en) * | 2021-08-27 | 2021-12-24 | 厦门云评众联科技有限公司 | Electronic manuscript management method and process management method |
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Application publication date: 20170912 |