CN101409637B - Alarm interactive automatic processing method for communication network management system - Google Patents
Alarm interactive automatic processing method for communication network management system Download PDFInfo
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- CN101409637B CN101409637B CN2008101607213A CN200810160721A CN101409637B CN 101409637 B CN101409637 B CN 101409637B CN 2008101607213 A CN2008101607213 A CN 2008101607213A CN 200810160721 A CN200810160721 A CN 200810160721A CN 101409637 B CN101409637 B CN 101409637B
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Abstract
The invention relates to a network management system in a communication network, in particular to a mode for processing warning of the network management system in the communication network, and particularly provides a method for interactively automatically processing warning in a communication network management system. The method automatically generates processing commands in each processing step of warning according to maintenance experience summarized by maintainers by processing steps of system standardized and normalized warning, thus realizing the interactive processing of the warning; and concurrent operation of different maintainers during warning processing process can be avoided by an interactive processing module. Compared with the prior art, the method can realize safe and efficient warning automatic processing, when the warning takes place, the system automatically generates the processing command by the mode of maintainer participation, and is automatically executed to achieve the aim of quickly eliminating warning, shortening warning period, and improving warning processing efficiency of the maintainers.
Description
Technical field
The present invention relates to the network management system in the communication network, relate in particular to the processing mode of the alarm of network management system in the communication network, specifically provide the alarm interactive automatic processing method in a kind of communication network management system.
Background technology
In the communication network maintenance work, traditional alarming processing mode is by manmachine command or professional network management alarm browser, obtains alarm information of net element, and according to the alarming processing document that producer provides, step-by-step employing manual mode is handled.Along with the fast development of business, mobile network appliance type and quantity are multiplied, and the network operation workload of communication network is also increasing, and original alarming processing mode expends a large amount of time and manpower, can't satisfy fast-developing network operation needs.Above problem has greatly restricted the regular maintenance of network, has limited the reaction speed to network event, and the modern operation management system of incompatibility is to network high-quality, the quick management expectancy of dynamically adjusting.
Along with the raising of maintenance requirement, for risky alarm, must carry out interactive process, by the automatic processing of artificial participatory, can reach maintenance requirement accurately and efficiently.
Summary of the invention
The present invention be directed to above deficiency, the alarm interactive automatic processing method in a kind of communication network management system is provided, make alarm can realize that man-machine interactive handles automatically.Maintenance experience according to attendant's summary, treatment step by system standardization and standardization alarm, in each treatment step of alarm, generate processing command automatically, realize the interactive process of alarm, and, avoid the concurrent operations of different attendants in the alarming processing process by the interactive process module.
The technical solution adopted for the present invention to solve the technical problems is:
Alarm interactive automatic processing method in a kind of communication network management system may further comprise the steps:
After A, interactive automated processing system collect alarm, at first will filter alarm, filter out invalid alarm, structure such as following table are disposed in the invalid alarm that needs to filter by tables of data:
| Chinese | English name | Field value | Remarks |
| Manufacturer | vendor | Varchar(40) | |
| NE type | nestype | Varchar(40) | |
| Network element version | neversion | Varchar(50) | |
| The alarm title | alarmtitle | Varchar(254) | |
| Whether invalid alarm | invalidation | short |
Behind B, the invalid alarm filter, system is according to warning content, automatically to the localization of fault of alarm; After the processing command of alarm generates, notify the foreground the automatic processing command of alarm;
After C, attendant login the foreground, set up normal the connection in the mode of SOCKET between the processing module on foreground and backstage, the SOCKET port uses 18000 ports; When background processing module was checked through the alarm that needs interactive process, the foreground of background module recurrence inspection registration connected to all foreground transmission processing notices by SOCKET;
After D, foreground were notified, prompting attendant alarm needed interactive process on the interface, foreground, and processing command is prompted to the attendant, and after the attendant confirmed fill order, system handled alarm from trend network element fill order.
The foreground client that different attendants use among the step C is all registered to backstage interactive process module, registration working service personnel title | the form registration of SOCKET ID.
Processing described in the step C is notified by following data format transmission:
The alarm network element | the alarm title | alarm time | treatment step | complete processing command.
After the attendant began to handle alarm, alarm needed interactive other orders of confirming, no longer sends notice to other attendants.
Alarm interactive is handled and is divided into foreground module and background module, uses the communication of SOCKET mode between foreground module and background module.The foreground module connects to the registration of backstage interactive process module by SOCKET, and when the interactive process module was sent out the processing notice to the foreground, the attendant's that the inspection of use recurrence has been registered mode was sent out message to the foreground;
When alarm needed interactive process, the backstage warning processing module sent to the foreground and handles notice, and notice sends to the foreground with special form;
In the process that alarm interactive is handled, according to the maintenance experience that the attendant sums up, step and automatic processing command to alarming automatic processing use the mode of configuration file to be configured;
After system executes automatic processing command, automatic implementation status log to order;
This method realizes that different attendants handle the concurrent control mechanism of same alarm.A plurality of attendants are notified in the alarm that needs to handle simultaneously, and after personnel confirmed, other staff can not handle again.
The configuration file of alarming processing step comprises network element manufacturer, NE type, alarm title, treatment step, processing command, command parameter.。
The daily record of alarming processing command execution comprises network element, Alarm ID, alarm title, alarm time, processing command, order return results.
The concurrent control of alarming processing, the service marking table, the mode of automatic checking flag bit is controlled.
Adopt the alarm interactive automatic processing method in a kind of communication network management system of the present invention, compared with prior art, can realize safety and the processing automatically of alarm efficiently.Safety is meant in the processing procedure of alarm, just carries out on network element after by the attendant processing command being checked, confirmed.Efficiently be meant by system and finish collection, analysis and processing automatically warning information, when alarm takes place, the mode that system participates in by the attendant, automatically generate processing command, and automatically perform to reach quick elimination alarm, shorten fault and last, improve the purpose of attendant's alarming processing efficient.
Description of drawings
The present invention is further described below in conjunction with drawings and Examples.
Fig. 1 is the process chart of the alarm interactive automatic processing method in a kind of communication network management system of the present invention;
Fig. 2 is the control flow chart of the concurrent processing of the alarm interactive automatic processing method in a kind of communication network management system of the present invention;
Fig. 3 is that the order of the alarm interactive automatic processing method in a kind of communication network management system of the present invention generates and the flow chart of carrying out automatically.
Embodiment
Below in conjunction with the drawings and specific embodiments the alarm interactive automatic processing method in a kind of communication network management system of the present invention is further described.
Fig. 1 is the alarm interactive handling process.
After the alarm interactive automated processing system collects alarm, at first will filter alarm, filter out invalid alarm, structure such as following table are disposed in the invalid alarm that needs to filter by tables of data:
| Chinese | English name | Field value | Remarks |
| Manufacturer | vendor | Varchar(40) | |
| NE type | nestype | Varchar(40) | |
| Network element version | neversion | Varchar(50) | |
| The alarm title | alarmtitle | Varchar(254) | |
| Whether invalid alarm | invalidation | short |
Behind the invalid alarm filter, system is according to warning content, automatically to the localization of fault of alarm.After the processing command of alarm generates, notify the foreground the automatic processing command of alarm.
After the attendant logins the foreground, set up normal the connection in the mode of SOCKET between the processing module on foreground and backstage, the SOCKET port uses 18000 ports.The foreground client that different attendants use is all registered to backstage interactive process module, registration working service personnel title | the form registration of SOCKET ID.When background processing module was checked through the alarm that needs interactive process, the foreground of background module recurrence inspection registration connected to all foreground transmission processing notices by SOCKET.Notice is used special data structure transmission, and data structure is as follows:
The alarm network element | the alarm title | alarm time | treatment step | complete processing command
After the foreground was notified, prompting attendant alarm needed interactive process on the interface, foreground, and processing command is prompted to the attendant, and after the attendant confirmed fill order, system handled alarm from trend network element fill order.
After the attendant began to handle alarm, this alarm needed interactive other orders of confirming, no longer sends notice to other attendants.
Fig. 2 is the control flow of concurrent processing.
When backstage interactive process module notified the attendant need handle alarm, the alarm that needs for the first time to handle was the notice that sends to all attendants.Alarming processing requires to have exclusiveness, if there has been the people handling, other attendants can not handle again.So, after other attendants receive alarming processing message, need the control procedure of concurrent processing.
After first attendant began to confirm to handle, interactive process block search alarming processing sign table checked whether alarm has had the people handling.Alarming processing sign list structure is as follows:
| Chinese | English name | Field value | Remarks |
| The alarm number | Alarmid | Long | |
| Whether handling | Transact | Short | Handle sign, 1 for handling, and 0 for not handling. |
If handle and be masked as 0, then this attendant can handle alarm.Interactive process module invokes TUXEDO service, service is by name: writeAlarmTransactTag.Import ID number and alarm sign of alarm into to service, the transact field in the sign table is more handled in service.
Receive the alarming processing notice other attendants, after beginning to handle alarm, interactive process module check alarming processing sign table finds that transact is masked as 1, to the message of foreground transmission " alarm has had the attendant handling ", forbid that other staff handle.
Fig. 3 is that order generates and the flow process of carrying out automatically.
Alarm interactive is handled, and promptly is the automatic processing of fault, also is the summary and the accumulation of maintenance experience.For different alarms, the attendant sums up the different treatment steps and the processing command in per step according to maintenance experience.Processing command is not fixed, and parameters such as the process object in the order need be determined according to the locating information of alarm and the return results after network element says the word.
The treatment step and the processing command of alarm use configurable mode, make the attendant can dispose the processing command of different alarms neatly, and the configuration file structure is as follows:
Network element manufacturer | NE type | the alarm title | treatment step | processing command | command parameter
After alarm produced, the interactive process module was analyzed the locating information of alarm at first according to warning content.Analyze to use regular expression to the alarm textual analysis, and the resource data by the network equipment, navigate to the concrete fault point of alarm.By the fault point in the backstage interactive process module replacement processing command parameter, again processing command and command parameter are organized into complete processing command then.Background processing module is by SOCKET message informing attendant.After the attendant confirmed, interactive warning processing module was by SOCKET bind command processing module, and command processing module connects the network element that needs are operated by the SOCKET mode, sends order, the processing that begins to alarm to network element.
After order was sent completely, the interactive process module was recorded as daily record to the return results of order, and daily record is record in the following manner:
Network element | Alarm ID | the alarm title | alarm time | order | the order return results
Whether interactive process module check command configuration file has other treatment step, if other treatment step is arranged, the returned content of interactive process module analysis order analyzes command parameter, is combined into order, and recurrence is carried out above operation.
Above-described embodiment, the present invention embodiment a kind of more preferably just, the common variation that those skilled in the art carries out in the technical solution of the present invention scope and replacing all should be included in protection scope of the present invention.
Claims (4)
1. the alarm interactive automatic processing method in the communication network management system may further comprise the steps:
After A, interactive automated processing system collect alarm, at first will filter alarm, filter out invalid alarm, structure such as following table are disposed in the invalid alarm that needs to filter by tables of data:
Behind B, the invalid alarm filter, system is according to warning content, automatically to the localization of fault of alarm; After the processing command of alarm generates, notify the foreground processing command of alarm;
After C, attendant login the foreground, set up normal the connection in the mode of SOCKET between the processing module on foreground and backstage, the SOCKET port uses 18000 ports; When background processing module was checked through the alarm that needs interactive process, the foreground of background module recurrence inspection registration connected to all foreground transmission processing notices by SOCKET;
After D, foreground were notified, prompting attendant alarm needed interactive process on the interface, foreground, and processing command is prompted to the attendant, and after the attendant confirmed fill order, system handled alarm from trend network element fill order.
2. the alarm interactive automatic processing method in a kind of communication network management system according to claim 1, it is characterized in that, the foreground client that different attendants use among the described step C is all registered to background processing module, registration working service personnel title | the form registration of SOCKET ID.
3. the alarm interactive automatic processing method in a kind of communication network management system according to claim 1 is characterized in that, the processing described in the described step C is notified by following data format transmission:
The alarm network element | the alarm title | alarm time | treatment step | complete processing command.
4. the alarm interactive automatic processing method in a kind of communication network management system according to claim 1 is characterized in that, after the attendant began to handle alarm, alarm needed interactive other orders of confirming, no longer sends notice to other attendants.
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| CN103248516A (en) * | 2013-03-21 | 2013-08-14 | 嘉篁企业股份有限公司 | Bidirectional flow for abnormal notification |
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