CN106952203A - department service knowledge training management system and method - Google Patents
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- CN106952203A CN106952203A CN201710341443.0A CN201710341443A CN106952203A CN 106952203 A CN106952203 A CN 106952203A CN 201710341443 A CN201710341443 A CN 201710341443A CN 106952203 A CN106952203 A CN 106952203A
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- 238000012549 training Methods 0.000 title claims abstract description 135
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
Module, training course study module, training course evaluation module, training requirement adjusting module are set up the invention discloses a kind of department service knowledge training management system, including data integration service module, professional knowledge reserves module, training course.A kind of business department's knowledge training management method based on the system, this method uploads this department's professional knowledge point by all departments of enterprise from this department's data integration interface, set up the department service knowledge base with department's characteristic, it is each line service student's smart allocation training and learning and professional knowledge examination task so as to realize for staff requirement.
Description
Technical field
It is a kind of business department's knowledge training management specifically the present invention relates to computer program application technical field
System and method.
Background technology
Employee skill and its professional degree are improved, employee is fully understood by its department's operation flow, shared service warp
The productivity of enterprise can be effectively improved by testing summary.Therefore, enterprise of general company all can open training course according to demand, borrow
This lifting employee's professional skill, makes a report on the professional leak of employee.
At present, the training of most enterprise unifies training pattern using the staff, by with that can provide study teaching material and
The special training unit cooperation customization training contents of environment are practised, implement Course Training plan.The training method of this pattern has
Following deficiency：Unitized training can not make employee more specifically understand and be familiar with professional skill, there is knowledge blind spot；Commission training
Instruction unit can not be deep into understanding to the specific business model of our company, so that training contents float on surface, it is impossible to enough
Training contents with tangible meaning are provided；Due to the limitation such as the time of Course Training, place, course arrangement, employee can not be certainly
The time of training is participated in by adjustment, either time cost or input cost are all very high.
Some enterprises can select enterprises Course Training pattern, by self-built a set of training system, build enterprises
Training web site, is that this enterprise needs to expend considerable manpower and the time arranges training knowledge, arranges training course, management training
Process, and set up training system due to same, it is impossible to the popularization of the specific professional knowledge of department is met, is harvested for employee
Seldom, training has little significance, more to give task training just to complete for task, pair with the practical business ability of employee simultaneously
Do not lifted.
In summary, how to provide it is a kind of disclosure satisfy that the demand that different department employees are lifted to business, while can allow again
The autonomous selection time of employee, environment, content give the business enterprice sector professional knowledge training system of study training, are urgently to solve at present
Certainly the problem of.
The content of the invention
The purpose of the present invention is to be directed to deficiency of the prior art, improves corporate training pattern, targetedly to difference
Business department employee carries out professional knowledge training, and real-time update knowledge base allows employee constantly to learn to new professional knowledge,
So as to provide a kind of department service knowledge training management system and method.
To achieve the above object, the present invention is adopted the technical scheme that：A kind of business department's knowledge training management system, bag
Include：Data integration service module, to set up data integration interface between all departments of enterprise, collects and comes from all departments of enterprise business
Knowledge data；
Professional knowledge reserves module, to set up all departments' professional knowledge storehouse according to enterprise organization structure；
Training course sets up module, to carry out hierarchical classification to professional knowledge data, sets different Course Training levels
Not；
Training course study module, including：
Study plan unit, to self-defined study plan；Mode of learning unit, the different mode of learning to set up；
Interaction unit, to provide interactive learning between different students, experience exchangement platform；
Training course evaluation module, to set up training course examination test item bank, there is provided on-line examination terrace, generation examination
As a result；
Training requirement adjusting module, to adjust corresponding training course rank according to the result of appraisal.
Further, the professional knowledge data include department's professional knowledge point of Ge Tiao line services department of enterprise.
Further, all departments' professional knowledge storehouse is used to according to the corresponding industry of professional knowledge data source classification storage
Business knowledge data.
Based on above-mentioned management system, the another technical scheme that the present invention takes is：A kind of business department's knowledge training management
Method, comprises the following steps：
Step 01, the professional knowledge data from all departments of enterprise are collected；
Step 02, all departments' professional knowledge storehouse is set up, according to the professional knowledge data source successively by business datum point
Class is stored in the professional knowledge storehouse of corresponding department；
Step 03, the professional knowledge data to all departments carry out hierarchical classification, and set up different training course levels accordingly
Not；
Step 04, record management student training course learning progress information；
Step 05, examination paper is provided according to the training course rank of student, passes through on-line examination terrace generation examination knot
Really；
Step 06, training requirement is adjusted according to the result of appraisal.
Further, the professional knowledge Data Collection mode of all departments includes：Department head uploads this department
Department's professional knowledge point.
Further, each department described in step 03, which sets up, at least includes the training course rank of a grade.
Further, step 06 is also up to standard including the result of appraisal, gives demand adjustment training, and the result of appraisal are not up to standard then
Adjusted without training requirement, continue the study of current training course rank.
Further, the training requirement adjustment brings up to next training on the basis of being included in current training course rank
Curriculum levels.
The invention has the advantages that：
1st, flexibly, student can independently arrange the training time to select training course to training method of the present invention；Training resource is rich
Richness, content be related to it is with strong points effectively improve employee's professional knowledge, improve learning efficiency.
2nd, present invention training, interaction and a variety of Assessments are combined, and promote the enthusiasm of employee involvement study, are led to
Cross and supervise mutually the common study of exchange, enhancement training effect, a variety of check-up systems can timely and effective feedback student training achievement.
Brief description of the drawings
For that can become apparent from understanding the purpose of the present invention, feature and advantage, below with reference to preferable reality of the accompanying drawing to the present invention
Example is applied to be described in detail, wherein：
Fig. 1 is department service knowledge training management system structural representation of the present invention；
Fig. 2 is department service knowledge training management method flow chart of the present invention.
Embodiment
1 pair of department service knowledge training management system composition structure of the invention is described as follows referring to the drawings.
The department service knowledge training management system of the present invention includes data integration service module 11, professional knowledge deposit mould
Block 12, training course set up module 13, training course study module 14, training course evaluation module 15, training requirement adjustment mould
Block 16.The major function technical characterstic of each module is as described below：
Data integration service module 11, to set up data integration interface between all departments of enterprise, collects each from enterprise
Department service knowledge data.In one embodiment, all departments of enterprise professional knowledge be not it is changeless, enterprise growth and
In evolution, constantly business tine is improved and updated, so that professional knowledge data are constantly updated, all departments are not
Disconnected to update its professional knowledge data, its professional knowledge data includes a large number of services department professional knowledge point.
Professional knowledge reserves module 12, to set up all departments' professional knowledge storehouse according to enterprise organization structure, according to business
Business datum classification is stored in corresponding department service knowledge base by knowledge data source successively.
Training course sets up module 13, to carry out hierarchical classification to professional knowledge data, sets different Course Trainings
Rank.In one embodiment, Course Training rank includes：Core curriculum, raising course, second course, honors etc., root
According to the history training record of student, system can distribute corresponding curriculum levels automatically.Student's acquiescence without history training record
Into core curriculum, enter after being passed through by core curriculum examination and improve the Course Training stage, raising Course Assessment passes through laggard
Enter second course training stage, second course training and examination passes through rear entrance honors training stage.No matter which student is in
In the course learning stage of individual rank, study can be giveed training again to the course by examination.
Training course study module 14, including study plan unit, to self-defined study plan；Mode of learning unit,
The different mode of learning to set up, consolidates pattern, leakage detection such as data mode of learning, answer and fills a vacancy pattern；Interaction
Unit, to provide interactive learning between different students, experience exchangement platform.
Training course evaluation module 15, examines test item bank there is provided on-line examination terrace, generation is examined to set up training course
Core result.The result of appraisal of generation are that then training requirement adjusting module 16 correspondingly adjusts Course Training rank, enters by examination
Enter next stage Course Training；The result of appraisal of generation are by examination, then training requirement adjusting module 16, which does not make training, does not need
Adjustment is asked, student must continue this stage training course and learn and examine again.
Training requirement adjusting module 16, its training course rank is adjusted to the result of appraisal according to student.
With reference to each module in above-mentioned department service knowledge training management system, referring to the drawings 2 pairs of department service knowledge trainings
Management method specific steps are described as follows：
S01 collects the professional knowledge data from all departments of enterprise；In one embodiment, the professional knowledge number of all departments
Include according to collection mode：Department head uploads this department's rules and regulations, department's responsibility, Departmental organization framework, business and classified, respectively
The information such as service implementation flow and the work plan and work summary of department.
S02 sets up all departments' professional knowledge storehouse, successively deposits business datum classification according to the professional knowledge data source
It is stored in the professional knowledge storehouse of corresponding department；
S03 carries out hierarchical classification to the professional knowledge data of all departments, and sets up different training course ranks accordingly.
In one embodiment, professional knowledge data are carried out hierarchical classification by enterprise according to professional degree as needed, and such as profession basis are known
Know for first course, professional skill is second course, professional skill summary of experience is honors etc..In another embodiment
In, enterprise can carry out hierarchical classification according to department service flow demand to professional knowledge.Professional knowledge data hierarchical classification
Structures shape training course rank is divided into how many grades；
S04 record management student training course learning progress informations.In one embodiment, the progress information of student is main
Including：The customized study plan of student and implementing plan situation, student carry out the accumulated time of on-line study, student and trained
The exercise examination question accumulated quantity of instruction study and student participate in active degree that interactive learning is discussed etc.；
S05 provides examination paper according to the training course rank of student, and the result of appraisal are generated by on-line examination terrace；
S06 adjusts training requirement according to the result of appraisal：The result of appraisal are up to standard, demand adjustment giveed training, under
One stage training course, the result of appraisal are not up to standard, adjusted without training requirement, return to the current training course study stage.
The above is only the preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art
Member, on the premise of the inventive method is not departed from, can also make some improvement and supplement, and these are improved and supplement also should be regarded as
Protection scope of the present invention.
Claims (9)
1. a kind of business department's knowledge training management system, it is characterised in that the system includes：
Data integration service module, to set up data integration interface between all departments of enterprise, collects and comes from all departments of enterprise industry
Business knowledge data；
Professional knowledge reserves module, to set up all departments' professional knowledge storehouse according to enterprise organization structure；
Training course sets up module, to carry out hierarchical classification to professional knowledge data, sets different Course Training ranks；
Training course study module, including：
Study plan unit, to self-defined study plan；Mode of learning unit, the different mode of learning to set up；It is interactive
Alternating current unit, to provide interactive learning between different students, experience exchangement platform；
Training course evaluation module, to set up training course examination test item bank, there is provided on-line examination terrace, generation examination knot
Really；
Training requirement adjusting module, to adjust corresponding training course rank according to the result of appraisal.
2. business department's knowledge training management system according to claim 1, it is characterised in that the professional knowledge data
Department's professional knowledge point including Ge Tiao line services department of enterprise.
3. business department's knowledge training management system according to claim 1, it is characterised in that all departments' business is known
Know storehouse to be used to according to the corresponding professional knowledge data of professional knowledge data source classification storage.
4. business department's knowledge training management system according to claim 1, it is characterised in that the training requirement adjustment
Module sets up the Course Training rank of module setting according to training course, successively to corresponding training course from low level to senior
Do not adjust.
5. a kind of business department's knowledge training management method, it is characterised in that the described method comprises the following steps：
Step 01, the professional knowledge data from all departments of enterprise are collected；
Step 02, all departments' professional knowledge storehouse is set up, successively business datum classification is deposited according to the professional knowledge data source
It is stored in the professional knowledge storehouse of corresponding department；
Step 03, the professional knowledge data to all departments carry out hierarchical classification, and set up different training course ranks accordingly；
Step 04, record management student training course learning progress information；
Step 05, examination paper is provided according to the training course rank of student, the result of appraisal is generated by on-line examination terrace；
Step 06, training requirement is adjusted according to the result of appraisal.
6. business department's knowledge training management method according to claim 5, it is characterised in that the business of all departments
Knowledge data collection mode includes：Department head uploads department's professional knowledge point of this department.
7. business department's knowledge training management method according to claim 5, it is characterised in that each portion described in step 03
Door, which is set up, at least includes the training course rank of a grade.
8. business department's knowledge training management method according to claim 5, it is characterised in that step 06 also includes examination
As a result it is up to standard, give demand adjustment training, the result of appraisal are not up to standard, adjusted without training requirement, continue current training session
The study of journey rank.
9. business department's knowledge training management method according to claim 8, it is characterised in that the training requirement adjustment
It is included on the basis of current training course rank and brings up to next training course rank.
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Cited By (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107818528A (en) * | 2017-09-28 | 2018-03-20 | 珠海市领创智能物联网研究院有限公司 | A kind of staffs training system based on Internet of Things |
| CN107895259A (en) * | 2017-11-24 | 2018-04-10 | 广东电网有限责任公司云浮供电局 | A kind of training process management method and system |
| CN108932569A (en) * | 2017-05-22 | 2018-12-04 | 镇江杜微人才咨询有限公司 | A kind of orientation management system |
| CN109272430A (en) * | 2018-09-25 | 2019-01-25 | 东北大学 | Autonomous learning systems towards intelligence manufacture |
| CN109858873A (en) * | 2018-07-17 | 2019-06-07 | 柳州钢铁股份有限公司 | Knowledge Base |
| CN109948912A (en) * | 2019-02-28 | 2019-06-28 | 贵阳学院 | A kind of professional training management system |
| CN110060775A (en) * | 2018-04-27 | 2019-07-26 | 上海煜沪教育科技有限公司 | A kind of personalized health training system and method based on mobile Internet |
| CN110310544A (en) * | 2019-05-17 | 2019-10-08 | 常州绘分享信息科技有限公司 | A kind of infant elementary education teaching platform suitable for parent-child interaction |
| CN111949871A (en) * | 2020-08-12 | 2020-11-17 | 中国银行股份有限公司 | Book recommendation system, method and device |
| CN112000562A (en) * | 2020-08-25 | 2020-11-27 | 上海聚水潭网络科技有限公司 | Enterprise safety consciousness training system |
| CN112765341A (en) * | 2021-02-24 | 2021-05-07 | 长沙宏晟信息科技有限公司 | Enterprise-oriented training management system and method |
| CN112926104A (en) * | 2021-02-08 | 2021-06-08 | 株洲莱恩轨道交通科技有限公司 | Automatic station yard plan generating system |
| CN113614811A (en) * | 2019-01-13 | 2021-11-05 | 海威科创有限公司 | Comprehensive system and method based on cross-discipline research of cognitive science, learning theory and education |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108932569A (en) * | 2017-05-22 | 2018-12-04 | 镇江杜微人才咨询有限公司 | A kind of orientation management system |
| CN107818528A (en) * | 2017-09-28 | 2018-03-20 | 珠海市领创智能物联网研究院有限公司 | A kind of staffs training system based on Internet of Things |
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| CN109272430A (en) * | 2018-09-25 | 2019-01-25 | 东北大学 | Autonomous learning systems towards intelligence manufacture |
| CN113614811A (en) * | 2019-01-13 | 2021-11-05 | 海威科创有限公司 | Comprehensive system and method based on cross-discipline research of cognitive science, learning theory and education |
| CN109948912A (en) * | 2019-02-28 | 2019-06-28 | 贵阳学院 | A kind of professional training management system |
| CN110310544A (en) * | 2019-05-17 | 2019-10-08 | 常州绘分享信息科技有限公司 | A kind of infant elementary education teaching platform suitable for parent-child interaction |
| CN111949871A (en) * | 2020-08-12 | 2020-11-17 | 中国银行股份有限公司 | Book recommendation system, method and device |
| CN112000562A (en) * | 2020-08-25 | 2020-11-27 | 上海聚水潭网络科技有限公司 | Enterprise safety consciousness training system |
| CN112926104A (en) * | 2021-02-08 | 2021-06-08 | 株洲莱恩轨道交通科技有限公司 | Automatic station yard plan generating system |
| CN112926104B (en) * | 2021-02-08 | 2022-05-17 | 湖南中研智创轨道交通装备有限公司 | Automatic station yard plan generating system |
| CN112765341A (en) * | 2021-02-24 | 2021-05-07 | 长沙宏晟信息科技有限公司 | Enterprise-oriented training management system and method |
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Effective date of registration: 20190816 Address after: Room 5288, E/F, 555 Dongchuan Road, Minhang District, Shanghai, 200241 Applicant after: Shanghai Shimao Internet of Things Technology Co., Ltd. Address before: Room 3653Q, No. 9, 360 Lane, Feihong Road, Hongkou District, Shanghai, 200127 Applicant before: Shanghai Fei Sheng Enterprise Management Co., Ltd. |
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| WD01 | Invention patent application deemed withdrawn after publication | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20170714 |