CN106897847A - Logistics information processing method and processing device - Google Patents
Logistics information processing method and processing device Download PDFInfo
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- CN106897847A CN106897847A CN201510959256.XA CN201510959256A CN106897847A CN 106897847 A CN106897847 A CN 106897847A CN 201510959256 A CN201510959256 A CN 201510959256A CN 106897847 A CN106897847 A CN 106897847A
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- 230000010365 information processing Effects 0.000 title claims abstract description 33
- 238000003672 processing method Methods 0.000 title claims abstract description 15
- 238000012545 processing Methods 0.000 title abstract description 5
- 238000000034 method Methods 0.000 claims abstract description 16
- 230000004044 response Effects 0.000 claims abstract description 7
- 230000002159 abnormal effect Effects 0.000 claims description 81
- 238000013479 data entry Methods 0.000 claims description 34
- 230000005540 biological transmission Effects 0.000 claims description 14
- 238000011022 operating instruction Methods 0.000 claims description 8
- 230000001360 synchronised effect Effects 0.000 claims description 7
- 238000012790 confirmation Methods 0.000 claims description 5
- 230000008859 change Effects 0.000 description 11
- 238000012986 modification Methods 0.000 description 10
- 230000004048 modification Effects 0.000 description 10
- 238000005516 engineering process Methods 0.000 description 5
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- 238000004891 communication Methods 0.000 description 2
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- 230000008439 repair process Effects 0.000 description 2
- 238000011161 development Methods 0.000 description 1
- 230000001747 exhibiting effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
Abstract
The embodiment of the present application provides a kind of logistics information processing method and processing device, is used to solve the problems, such as that user present in prior art cannot perform logistics operation to logistics information on line.The method includes：Service server receives the logistics operation request for user's logistics page that user terminal sends, and the operable order entry of operational order and selection is carried in logistics operation request；For the operable order entry of selection, operational order is performed, obtain operating result；Order operation is sent to user terminal to respond, order operation response bag contains operating result, and when operating result is to operate successfully, for logistics operation request, sends simultaneously operating to logistics provider's server and instruct.Show on user's logistics page after due to logistics provider's order being associated with trading order form, and operable order entry is provided in user's logistics page, therefore, user can perform logistics operation by the user's logistics page for providing to logistics information on line.
Description
Technical field
The application is related to internet data processing technology field, more particularly to a kind of logistics information processing method and
Device.
Background technology
With the fast development of Internet technology, shopping online has turned into the shopping way of current main flow.Generally
After user places an order, shopping website platform can by logistics order in logistics information page presentation to user, logistics
Include the newest of the logistics informations such as order number, consignee's information, consignor's information and business object on order
Physical state information, facilitates user to know that the business object of purchase reaches where in time, and to physical state
Information is tracked.
If during the whole logistics of business object circulated, the logistics information and logistic resources being related to
All it is changeless, the logistics circulation of business object can be normally carried out.It is well known, however, that in reality
Logistics circulation scene in, situation about being likely to occur before and after the logistics of business object circulation and during circulation
It is numerous and complicated.For example, destination address fills in mistake or needs change, business object is identified as different
Normal part needs treatment.For these complex situations, generally requiring user carries out logistics operation, provides operation side
Formula, so object of promoting business logistics circulation.
In the prior art, server is supplied to the logistics information page of user only to be checked for user, and user has found
Or after related personnel has found to need to carry out logistics operation to logistics information, both sides can only be by phone, chat work
Communication way carries out logistics operation under tool or other lines.User cannot perform to logistics information and such as repair on line
Change destination address, provide the logistics operations such as handling suggestion.
The content of the invention
The embodiment of the present application provides a kind of logistics information processing method and processing device, is used to solve deposit in the prior art
User cannot on line to logistics information perform logistics operation problem.
Based on above mentioned problem, a kind of logistics information processing method provided in an embodiment of the present invention, including：
Service server receives the logistics operation request for user's logistics page that user terminal sends, described
User's logistics page be by the logistics order and e-commerce server in logistics provider's server with the thing
The stream corresponding trading order form of order carries out what is obtained after data correlation, includes operable order entry, institute
State the operable order entry that operational order and selection are carried during logistics operation is asked；
For the operable order entry of the selection, the operational order is performed, obtain operating result；
Order operation is sent to user terminal to respond, the order operation response bag contains the operating result,
And when operating result is to operate successfully, for logistics operation request, sent out to logistics provider's server
Simultaneously operating is sent to instruct.
A kind of logistics information processing method, including：
User terminal receives the selection instruction for the operable order entry in user's logistics page, the use
The family logistics page is displayed in the user interface of the user terminal, is to order the logistics in logistics provider's server
The trading order form corresponding with the logistics order in single and e-commerce server is obtained after carrying out data correlation
Arrive；
Receive the operational order for the selected operable order entry of the selection instruction；
To service server logistics operation is sent to ask, carried in the logistics operation request operational order and
The selected operable order entry of selection instruction；
The operating result that service server sends is received, the operating result is that service server is directed to the choosing
The operable order entry selected performs what the operational order was obtained.
A kind of logistics information processing method, including：
It is the simultaneously operating instruction sent when operating successfully, the synchronization in operating result to receive service server
Operational order is directed to the logistics operation request of user terminal transmission, is carried in the logistics operation request
Operational order and the operable order entry of selection, the operating result are the service servers for described
The operable order entry of selection, obtains after the execution operational order；
The logistics information of logistics order is synchronized using the synchronic command.
A kind of logistics information processing unit, including：
Receiving unit, the logistics operation request for user's logistics page for receiving user terminal transmission,
User's logistics page be by the logistics order and e-commerce server in logistics provider's server with
The corresponding trading order form of the logistics order carries out what is obtained after data correlation, includes operable order bar
Mesh, carries the operable order entry of operational order and selection in the logistics operation request；
Execution unit, for the operable order entry for the selection, performs the operational order, obtains
To operating result；
Transmitting element, responds for sending order operation to user terminal, and the order operation response bag contains
The operating result, and when operating result is to operate successfully, for logistics operation request, to described
Logistics provider's server sends simultaneously operating instruction.
A kind of logistics information processing unit, including：
First receiving unit, the selection for receiving for the operable order entry in user's logistics page refers to
Order, user's logistics page is displayed in the user interface of the user terminal, is by logistics provider's server
In logistics order and e-commerce server in the trading order form corresponding with the logistics order enter line number
According to what is obtained after association；
Second receiving unit, for receiving the behaviour for the selected operable order entry of the selection instruction
Instruct；
Transmitting element, asks for sending logistics operation to service server, is taken in the logistics operation request
With operational order and the selected operable order entry of the selection instruction；
3rd receiving unit, the operating result for receiving service server transmission, the operating result is industry
Business server performs what the operational order was obtained for the operable order entry of the selection.
A kind of logistics information processing unit, including：
Receiving unit, is the simultaneously operating that is sent when operating successfully in operating result for receiving service server
Instruction, the simultaneously operating instruction is directed to the logistics operation request of user terminal transmission, the logistics behaviour
The operable order entry of operational order and selection is carried in asking, the operating result is the business
Server is obtained for the operable order entry of the selection after the execution operational order；
Synchronization unit, for being synchronized to the logistics information of logistics order using the synchronic command.
In the scheme of the embodiment of the present application, by by logistics order and the transaction corresponding with the logistics order
Order carries out data correlation, constructs user's logistics page, and is provided in user's logistics page operable
Order entry so that user carries out operation and is possibly realized to logistics information, namely user can on line by carrying
User's logistics page of confession performs logistics operation to logistics information.Additionally, service server is performing user
After the operational order that the logistics operation request of terminal is carried, notify that logistics provider's server synchronizes operation,
So that logistics provider's server is updated to the logistics order for storing, related personnel is using the thing after renewal
Information in stream order performs logistics circulation operation namely practical operation under line.Due in the logistics order for updating meeting
Information it is more accurate, therefore, accelerate logistics rate flow.
Brief description of the drawings
The flow chart of the logistics information processing method that Fig. 1 is provided for the embodiment of the present application；
User that Fig. 2 is provided for the embodiment of the present application, the relation between logistics provider and user's logistics page are shown
It is intended to；
The data of user's logistics page that Fig. 3 is provided for the embodiment of the present application constitute schematic diagram；
The structural representation of the first logistics information processing unit that Fig. 4 is provided for the embodiment of the present application；
Second structural representation of logistics information processing unit that Fig. 5 is provided for the embodiment of the present application；
The structural representation of the third logistics information processing unit that Fig. 6 is provided for the embodiment of the present application.
Specific embodiment
Logistics operation cannot be performed to logistics information on line to solve user present in prior art
Problem, in the embodiment of the present application, first, by logistics order and E-business service in logistics provider's server
Trading order form in device carries out data correlation, secondly, by the data exhibiting after association on user's logistics page,
User terminal is supplied to, and the order entry in logistics order can be distinguished, can specifically divided into
Operable order entry and inoperable order entry.Wherein, operable order entry is user terminal and carries
The entrance of operation logistics information is supplied, operable ordering has been selected from operable order entry by user terminal
Wall scroll mesh, sends logistics operation and asks to server, and service server performs operation to operable logistics order
Order, obtains operating result, and operating result is synchronized into logistics provider's server.On the one hand, from technology angle
For degree, realize user and logistics operation is performed to logistics information on line, improve is carried out to logistics information
The flexibility of operation so that the accuracy of logistics information is higher；On the other hand, from logistics circulation and user angle
For degree, the execution of logistics operation easily can be directly participated on line due to user, therefore, reduce
Communication cost under line, improves the exchange hand and Consumer's Experience of business object.Additionally, with logistics
The raising of the accuracy of information, the efficiency of the logistics circulation of business object is also correspondingly improved.
For the ease of understanding the scheme of the application, first the related notion that the application is related to is explained below
It is bright：
Logistics order：Cross-border logistics order and non-cross-border logistics order can be divided into, be made up of multiple order entries.
Wherein, cross-border logistics order is the logistics order placement service generally by two sections of logistics, and one section is domestic logistics section,
Another section is international logistics section.Usual domestic logistics section is delivery address with seller location, is with transporting something containerized storehouse
Ship-to, international section is delivery address by transporting something containerized storehouse of transporting something containerized storehouse, is overseas received with the reality of business object
Address is ship-to.After business object is sent into transporting something containerized storehouse, can according to actual needs, in transporting something containerized storehouse
Storage a period of time.The order entry for constituting logistics order may include：Logistics company entry, order number entry,
Consignee's data entries, consignor's data entries, entry etc. of supporting value.Logistics company entry is used to record thing
Stream company information；Order number entry is used for recording order number information.Consignee's data entries are used for recording receiving
People's information, generally includes：Consignee's name information, ship-to information, consignee's organization information,
The telephone number information of consignee, the zip code information of consignee, consignee's ID card information and when receiving
Between segment information etc..Sender's data entries are used for recording consignor's information, generally include：Consignee's name
Information, ship-to information, consignee's organization information, the telephone number information of consignee, consignee
Zip code information, consignee's ID card information and time segment information etc. of receiving.Entry of supporting value for
Whether record is supported value and insurance fee is used etc..Additionally, during logistics circulation, logistics provider's server is also
The physical state of logistics order record business object, physical state can be used is used for what record traffic object to reach
The operation that ground, correlative person who lives in exile person perform to business object.
The preferred embodiments of the present invention are illustrated below in conjunction with Figure of description, it will be appreciated that this place
The preferred embodiment of description is merely to illustrate and explain the present invention, and is not intended to limit the present invention.And not
In the case of conflict, the feature in embodiment and embodiment in the application can be mutually combined.
As shown in figure 1, the flow chart of its logistics information processing method provided for the embodiment of the present application, including
Following steps：
Step 101：The selection that user terminal receives the operable order entry being directed in user's logistics page refers to
Order.
In electric business server or third-party server, system by trading order form record user purchase, under
Single act.In logistics service device, system (is received by the logistics information of logistics order record business object
People's information, consignor's information and physical state information etc.).One trading order form corresponds to one or more
Logistics order.
In the application, in order to be able to make user (be exactly that logistics is ordered to the corresponding logistics order of trading order form
Logistics information in list) operated, by logistics order and e-commerce server in logistics provider's server
In the trading order form corresponding with the logistics order carry out data correlation, the data display that will be obtained after association
On user's logistics page, and order entry to constituting logistics order divides into operable order entry and not
Operable order entry, shows operable order entry, or show operable ordering on user's logistics page
Wall scroll mesh and inoperable order entry.
There is corresponding relation in itself in view of trading order form and logistics order, bought with user in trading order form
Business object specifying information, and there is no the specifying information of business object in logistics order, use for convenience
Family differentiate specifically need to carry out which logistics order logistics operation, therefore, in the application by logistics order with
Trading order form is associated, by the data display after association in user's logistics page.
Above-mentioned operable order entry refers to the manipulable order entry of user, by operation, to order bar
New information is chosen, is changed, deleted or added to information in mesh.
Inoperable order entry is the order entry that user cannot operate, in inoperable order entry
Content can not be selected, change, delete or add new information, only be checked for user.
Inoperable order entry be not it is unalterable, with business object logistics circulate, it is operable
Order entry may be changed into inoperable order entry, and inoperable order entry is likely to be changed into grasping
Make order entry, for example：Consignee's data entries are typically operable to order before business object undelivered
Wall scroll mesh, after business object is sent to, as inoperable order entry.
Here, user's logistics page is shown in the user interface of user terminal, user can be to user's logistics
Operable order entry on the page is selected, and selection needs the operable order entry of operation, to user
The selection instruction for receiving input is for terminal.
Step 102：User terminal receives the behaviour for the selected operable order entry of the selection instruction
Instruct.
In above-mentioned steps 101, operable order entry is have selected, namely have selected operation object.To choosing
Which kind of operation is the operation object selected perform, namely determined by the operational order in this step 102.
Here operational order can be the operational order of user terminal active initiation (not in order entry
Information changed), or operational order that the information in order entry is changed or changed.
Corresponding operational order button can be set after operable order entry, and user is selecting operable ordering
After wall scroll mesh, it is to realize to user terminal input operation order to click on corresponding operational order button, to user
For terminal, the operational order of the operable order entry for selection is as received.
For example：Assuming that the operable order entry of selection is addressee information entry, then user is by point firing pin
" modification " button set to addressee information entry, and fill in amended receipts in the column of ship-to one
Goods address information, that is, realize that the modification to user terminal input pin to addressee information entry is instructed.
Aforesaid operations are instructed and the operable order entry of selection is the logistics operation for constituting user.
During actual logistics circulation, it may occur however that situation be numerous and complicated, therefore, grasping here
Make order entry to circulate process according to the logistics of business object to set, corresponding operational order is also to need root
Determine according to the logistics circulation process of business object and the demand of user.Will be by typical in step 105
Logistics operation is concentrated to be described the operable order entry of this step 102 and operational order.
Step 103：User terminal sends logistics operation and asks to service server, the logistics operation request
In carry operational order and the selected operable order entry of the selection instruction.
Here, user terminal initiates logistics operation request, to realize being interacted with service server, by industry
The logistics operation of business server subsequent execution user.
User terminal can be interacted with interacting for service server by the message under http agreements.
Step 104：Service server receives the logistics operation for user's logistics page that user terminal sends
Request.
Step 105：Service server performs the operation and refers to for the operable order entry of the selection
Order, obtains operating result.
After service server knows operable order entry and operational order from logistics operation request, you can
For operable order entry, operational order is performed, implementing result is operating result.
In order to ensure the correct execution of operational order, being smoothed out for logistics circulation is performing this step 105
Before, if can first judge to perform the operable order entry of the selection operational order whether with advance
The logistics circulation flow of setting mutually conflicts, if conflict, returns operation failure information, if not to user terminal
Conflict, then perform step 105.
This step 105 is specifically described below by following four kinds typical logistics operations, but the application
Following four kinds specific logistics operations are not limited to, situation about occurring during logistics circulation is numerous and complicated
, other logistics operations can be performed according to actual conditions.
The first logistics operation：Change addressee information
Here can be that the addressee information that user has found during the logistics circulation of business object is wrong, example
Such as, ship-to fills in wrong, telephone number and fills in wrong or need the standby telephone number of addition, fills out
The ship-to write is not limit unit address time of receiving, but because festivals or holidays or personal situation be not in unit, is needed
Change ship-to or receive the time period.Can also be that correlative person who lives in exile has found that addressee information is wrong, example
Such as, telephone number is that spacing, ship-to do not exist, afterwards logistics personnel carrying by user's logistics page
Message of waking up or other manner notify user.
In order to be changed to addressee information, now, the operable order entry of selection is order number entry
With consignee's data entries, operational order is to repair original first consignee information in consignee's data entries
It is changed to second consignee's information.
Now, this step 105 is specially：For the logistics represented by the order number in the order number entry
Consignee's data entries in order, by original first consignee information modification in consignee's data entries
Be second consignee's information, here, the first consignee information include following five kinds of information in one kind or
It is various, the first ship-to information, the first telephone number, the first postcode, first consignee's name and
First receives the time period.Second consignee's information is corresponding with first consignee's information.
In concrete operations, if user wants modification ship-to information, can be by selecting user's logistics page
The order number entry of the middle logistics order for needing to change, then clicks on " modification " button, the sub- bar of ship-to
Mesh is changed into editable state, after entering row address information editor, can be by clicking on " submission " button, you can touch
Hair user terminal carries in logistics operation request the order number entry for selecting and amended address information
It is sent to service server.
Second logistics operation：The conjunction list transporting something containerized of cross-border logistics order
The current of business object carried at least two cross-border logistics orders of user is in transporting something containerized storehouse,
And when the address that business object is sent to is identical, user can initiate the conjunction list transporting something containerized operation of cross-border logistics.
Now, it is shown in user's logistics page：By at least two cross-border things in logistics provider's server
Stream order and e-commerce server in corresponding trading order form enters respectively with least two logistics order
The data obtained after row data correlation, order number entry, consignee's data entries and physical state entry；And
And at least two cross-border logistics order consignee's data entries in ship-to information is identical and logistics shape
Current physical state in state entry is has been put in storage transporting something containerized storehouse.
User selects at least two cross-border logistics order, then click on " the single transporting something containerized of conjunction " button, i.e., it is tactile
This operational order is carried in thing at least two order number entries that hair user terminal will be selected with the single transporting something containerized of conjunction
Service server is sent in stream operation requests.
If the ship-to of two cross-border logistics orders is differed here, needed to perform according to user
The operation of the first situation is stated, the ship-to of two cross-border logistics orders is revised as identical, then held again
Row conjunction list transporting something containerized operation here.
Now, this step 105 is specially：By represented by the order number at least two order number entries across
Border logistics order is merged, and merges into a cross-border logistics order.
The third logistics operation：The single-piece direct sending of cross-border logistics order
Cross-border business object can deposit a period of time after transporting something containerized storehouse is sent in transporting something containerized storehouse, wait other
Being gathered for business object be singly transported to overseas, but in waiting process, because user's plan has change, it may be necessary to will
The cross-border business object of single-piece is directly delivered to overseas.For it is similar so need a business object is straight
Pick up to situation overseas, the single-piece of cross-border logistics order can be initiated using user's logistics webpage of the application
Direct sending is operated.
Now, user's logistics page includes order number entry, consignee's data entries and physical state entry,
Current physical state in the physical state entry of cross-border logistics order is has been put in storage transporting something containerized storehouse.
User terminal can be by order number entry and the carrying of this operational order of single-piece direct sending in logistics operation request
In be sent to service server.
Now, this step 105 is specially：Cross-border thing represented by the order number in the order number entry
Stream order addition outbound label, the outbound label needs to perform outbound practical operation for instruction.
4th kind of logistics operation：Abnormal part is abandoned, receives or returned
Abnormal part is there are abnormal conditions, it is impossible to be smoothly sent to the business object of ship-to.It is generally divided into
Several Exception Types below：
Partial service when business object is contraband, industry is damaged, closes single transporting something containerized without object loss, business object
Object missing etc..
Now, user's logistics page includes order number entry and non-conformance description information；The selection it is operable
Order entry is order number entry, and the non-conformance description information includes Exception Type information, the word of abnormal part
Description information and/or the actual pictorial information of taking pictures of abnormal part；
User knows that business object goes out in logistics circulation process by user's logistics page that user terminal shows
Now after exception, you can selection order number entry, abnormal part, receiving are abandoned according to what non-conformance description information was made
Abnormal part returns abnormal part；
For user terminal, as receive the selection instruction of user input, and abandon the instruction of abnormal part,
The abnormal part instruction of receiving of reception user input or the abnormal part of returning of reception user input are instructed.Exist afterwards
User clicks on " submission " button, that is, trigger user terminal and carry order number entry to service server transmission
Instruct or return abnormal part to instruct with abnormal part instruction, the abnormal part of receiving is abandoned；
Now, this step 105 is specially：
It is represented by the order number in the order number entry when the operational order is to abandon abnormal part
Abnormal part label is abandoned in the addition of logistics order, described to abandon abnormal part label for indicating the needs to carry out abandoning different
Normal part practical operation；
It is represented by the order number in the order number entry when the operational order is to receive abnormal part
The addition of logistics order receives abnormal part label, it is described abandon abnormal part label for indicate needs according to normal part
The practical operation for the treatment of；
When the operational order is instructed to return abnormal part, determine the addressee information entry of blank and deal with
Cost information.
It is when returning abnormal part, it is necessary to the addressee information of the abnormal part in operational order, therefore, business clothes
Business device determines the addressee information entry and fee payable information of blank, to return to user terminal, for user
Confirm fee payable information and fill in addressee information in the addressee information entry of blank.
Hereafter service server is interacted with user terminal, the addressee information that abnormal part is used when returning,
Specific interaction is as follows：
Be sent to for the addressee information entry and fee payable information of the blank of determination described by service server
User terminal；
User terminal receives the addressee information entry and fee payable information of above-mentioned blank and shows；
User terminal receives the addressee information and the confirmation to fee payable of user input；
User terminal is by addressee information corresponding with addressee's items for information of blank and for fee payable
The confirmation of information is sent to service server；
Interacting for abnormal part is directed to by with user terminal, service server knows addressee's letter of abnormal part
Abnormal part mark is returned in breath, the afterwards logistics order addition represented by the order number in the order number entry
Sign, it is described return abnormal part label for indicate need using the addressee's entry letter with blank for receiving
Ceasing corresponding addressee information carries out returning abnormal part practical operation.
Step 106：Service server sends order operation and responds to user terminal, the order operation response
Include the operating result, and when operating result is to operate successfully, for logistics operation request,
Simultaneously operating is sent to logistics provider's server to instruct.
Here service server sends simultaneously operating and instructs to logistics service device, is to allow logistics provider's server
Logistics order is updated, the newest logistics information of logistics order is obtained, logistics provider can be according to newest
The logistics practical operation that logistics information is entered under line, carries out the logistics circulation of business object, improves the thing of business object
Stream circulation efficiency.
Service server has been performed after above-mentioned steps 106, can also record send logistics operation request when
Between, the operable entry of selection that is carried in logistics operation request and operational order, and operation result information,
User's logistics page is updated with the described information of record.
Step 107：User terminal receives the operating result that service server sends.
Step 108：Logistics provider's server receives service server and is sent when operating result is operated successfully
Simultaneously operating is instructed.
Step 109：Synchronic command described in logistics provider's server by utilizing is carried out together to the logistics information of logistics order
Step.
Logistics provider's server obtains newest logistics information by synchronous.Here specific synchronizing process is by industry
The content that the synchronic command that business server sends is carried is determined, if the content for carrying is the operable order of selection
Entry and operational order, then logistics provider's server for the selection operable order entry, perform
The operational order, you can realize the renewal to logistics order；If the content for carrying is operating result, directly
Connect using the information in operating result to update the logistics information in logistics order.
The user terminal owning user and logistics clothes being related in above-mentioned logistics information processing method are given in Fig. 2
The relation between logistics provider and user's logistics page belonging to business device.Solid line represents role and order in Fig. 2
Practical operation relation, dotted line represents between order there is data correlation relation, and logistics provider or logistic resources have not
Only one.
Additionally, the physical state information in logistics provider's server is with the logistics circulation of business object, it is also not
Disconnected renewal, the order status of the trading order form in e-commerce server are also what is constantly updated, now,
For the ease of the physical state of user monitoring logistics order, ordered according to the physical state and transaction of logistics order
Single stateful transaction carries out logistics operation to logistics information, participates in the logistics circulation of business object, business service
Device is also needed to using the physical state information in the logistics order in logistics provider's server and ecommerce
The transaction status information with corresponding trading order form in the logistics order in server, to user's thing
Physical state information and transaction status information in the stream page are updated.
Seen from the above description, user's logistics page of the application is that have recorded following four classes data：
The first kind：User's logistics operation data：Record buyer actively initiates or becomes during logistics circulation
Operation more, including close single transporting something containerized operation, ship-to change operation, abnormal part abort operation, abnormal part
Receive operation, abnormal part and return operation.When initial circulation, buyer's logistics operation is empty to business object.
Equations of The Second Kind：User's logistics data：Record needs the logistics data that user's needs are perceived, and assists user complete
Into logistics operation.These data include non-conformance description information, the abnormal actual picture of taking pictures of part, abnormal part it is different
Weigh weight, abnormal part operating result of normal type (contraband, wrong part, few part), storage (receives, puts
Abandon, return), the ship-to after change, close single transporting something containerized and operate corresponding business object information.
3rd class：Physical state data：Record during one or more snippets logistics circulation, goods is presently in
The logistics practical operation stage and practical operation time of origin, practical operation executor, practical operation implementing result.Logistics practical operation state,
Including deliver, sign for successfully, sign for failure, storage is abnormal, be put in storage successfully, unpack be put in storage extremely, outbound
Notify, outbound is abnormal, outbound is successful, the owner of cargo signs for.The data source of physical state is logistics order.
4th class：Stateful transaction data：Record user is in electric business platform or the trading order form of third-party platform
Transactional stage and transaction time of origin.Transactional stage, including place an order do not pay, placing an order has paid, has placed an order
After Cancel Transaction order, conclude the business successfully, transaction close.The data source of stateful transaction is trading order form.
The source of above-mentioned four classes data and incidence relation are specifically as shown in Figure 3.
In the scheme of the embodiment of the present application, above-mentioned four classes data are associated by user's logistics page,
Logistics practical operation result can be exposed directly to user, and for user completes to close single transporting something containerized, destination change etc.
User's logistics operation provides entrance；User's logistics operation information is transmitted directly to logistics provider's server, is passed through
The mode of information flow is automatically performed the logistics circulation of user's logistics operation, improves the accuracy of logistics information,
Improve logistics circulation efficiency；For user, logistics can selectively be initiated according to the demand of oneself
Operation, Consumer's Experience more preferably, and then promotes order volume.
Based on same inventive concept, the embodiment of the present application additionally provides three kinds of logistics information processing units, due to
The principle of three kinds of logistics information processing unit institute solve problems is similar to logistics information processing method, therefore should
The implementation of three kinds of logistics information processing units may refer to the implementation of preceding method, repeats part and repeats no more.
The first logistics information processing unit that Fig. 4 is provided for the embodiment of the present application, including：
Receiving unit 41, the logistics operation for user's logistics page for receiving user terminal transmission please
Ask, user's logistics page is by the logistics order and e-commerce server in logistics provider's server
The trading order form corresponding with the logistics order carries out what is obtained after data correlation, includes operable order bar
Mesh, carries the operable order entry of operational order and selection in the logistics operation request；
Execution unit 42, for the operable order entry for the selection, performs the operational order,
Obtain operating result；
Transmitting element 43, responds for sending order operation to user terminal, and the order operation response bag contains
There is the operating result, and when operating result is to operate successfully, for logistics operation request, to institute
State logistics provider's server and send simultaneously operating instruction.
Preferably, user's logistics page includes order number entry and consignee's data entries, selection
Operable order entry is order number entry and consignee's data entries, and the operational order is to believe consignee
Original first consignee information is revised as second consignee's information in breath entry；
The execution unit 42, specifically for for the logistics represented by the order number in the order number entry
Consignee's data entries in order, by original first consignee information modification in consignee's data entries
It is second consignee's information, wherein, the first consignee information includes the first ship-to information, first
Telephone number, the first postcode, first consignee's name and/or first are received the time period.
Preferably, user's logistics page includes ordering at least two cross-border logistics in logistics provider's server
In single and e-commerce server corresponding trading order form enters line number respectively with least two logistics order
According to the data obtained after association, user's logistics page include order number entry, consignee's data entries and
Physical state entry, the ship-to letter in consignee's data entries of at least two cross-border logistics order
Current physical state of the manner of breathing together and in physical state entry is has been put in storage transporting something containerized storehouse, and the operable of selection is ordered
Wall scroll mesh is at least two order number entries, and the operational order is the single transporting something containerized of conjunction；
The execution unit 42, specifically for by represented by the order number at least two order number entries across
Border logistics order is merged, and merges into a cross-border logistics order.
Preferably, the logistics order is cross-border logistics order, user's logistics page includes order number bar
Mesh, consignee's data entries and physical state entry, in the physical state entry of the cross-border logistics order
Current physical state is has been put in storage transporting something containerized storehouse, and the operable order entry of selection is order number entry, described
Operational order is single-piece direct sending；
The execution unit 42, specifically for the cross-border thing represented by the order number in the order number entry
Stream order addition outbound label, the outbound label needs to perform outbound practical operation for instruction.
Preferably, user's logistics page includes order number entry and non-conformance description information；The selection
Operable order entry is order number entry, and the non-conformance description information includes Exception Type information, abnormal part
Character description information and/or the abnormal actual pictorial information of taking pictures of part；The operational order is according to the exception
What description information was made abandons abnormal part instruction, receives abnormal part instruction or returns abnormal part instruction；
The execution unit 42, specifically for being the order when the operational order is to abandon abnormal part
Abnormal part label is abandoned in logistics order addition represented by order number in number entry, described to abandon abnormal part mark
Sign and abandon abnormal part practical operation for indicating needs to carry out；It is institute when the operational order is to receive abnormal part
State the logistics order addition represented by the order number in order number entry and receive abnormal part label, it is described to abandon different
Normal part label is used for the practical operation for indicating to need to be processed according to normal part；It is to return abnormal part in the operational order
During instruction, following operation is performed：Determine the addressee information entry and fee payable information of blank；To user
Terminal returns to the addressee information entry and fee payable information of the blank for determining；Receive what user terminal sent
Addressee information corresponding with addressee's items for information of blank and the confirmation for fee payable information；
Abnormal part label is returned in logistics order addition represented by the order number in the order number entry, described to post
Returning abnormal part label is used to indicate needs described corresponding with addressee's items for information of blank using what is received
Addressee information carries out returning abnormal part practical operation.
Preferably, described device also includes：Updating block 44, described in utilization logistics provider's server
It is corresponding with the logistics order in physical state information and e-commerce server in logistics order
The transaction status information of trading order form, to physical state information and stateful transaction in user's logistics page
Information is updated.
Preferably, described device also includes：
Recording unit 45, after being responded to user terminal transmission order operation for transmitting element, record sends
The operable entry and operational order of the selection carried in time, the logistics operation request of logistics operation request,
And operation result information, update user's logistics page with the described information of record.
Above-mentioned the first logistics information processing unit can be arranged on outside independence and e-commerce server
In server, it is also possible to be arranged within e-commerce server, the application is defined not to this.
Second logistics information processing unit that Fig. 5 is provided for the embodiment of the present application, including：
First receiving unit 51, for receiving the selection for the operable order entry in user's logistics page
Instruction, user's logistics page is displayed in the user interface of the user terminal, is to service logistics provider
The trading order form corresponding with the logistics order in logistics order and e-commerce server in device is carried out
Obtained after data correlation；
Second receiving unit 52, for receiving for the selected operable order entry of the selection instruction
Operational order；
Transmitting element 53, asks for sending logistics operation to service server, in the logistics operation request
Carry operational order and the selected operable order entry of the selection instruction；
3rd receiving unit 54, for receiving the operating result that service server sends, the operating result is
Service server performs what the operational order was obtained for the operable order entry of the selection.
Above-mentioned second logistics information processing unit can be arranged on user terminal.
The third logistics information processing unit that Fig. 6 is provided for the embodiment of the present application, including：
Receiving unit 61, is that the synchronization sent when operating successfully is grasped for receiving service server in operating result
Instruct, the simultaneously operating instruction is directed to the logistics operation request of user terminal transmission, the logistics
The operable order entry of operational order and selection is carried in operation requests, the operating result is the industry
Business server is obtained for the operable order entry of the selection after the execution operational order；
Synchronization unit 62, for being synchronized to the logistics information of logistics order using the synchronic command.
Above-mentioned the third logistics information processing unit can be arranged in e-commerce server, or set
Put in logistics provider's server.
Through the above description of the embodiments, those skilled in the art can be understood that the present invention
Embodiment can be realized by hardware, it is also possible to by software plus the mode reality of necessary general hardware platform
It is existing.Based on such understanding, the technical scheme of the embodiment of the present invention can be embodied in the form of software product
Come, the software product can store a non-volatile memory medium (can be CD-ROM, USB flash disk,
Mobile hard disk etc.) in, including some instructions are used to so that computer equipment (can be personal computer,
Server, or the network equipment etc.) perform method described in each embodiment of the invention.
It will be appreciated by those skilled in the art that accompanying drawing is a schematic diagram for preferred embodiment, the mould in accompanying drawing
Block or flow are not necessarily implemented necessary to the present invention.
It will be appreciated by those skilled in the art that module in embodiment in terminal can according to embodiment describe into
Row is distributed in the terminal of embodiment, it is also possible to carry out respective change be disposed other than one of the present embodiment or
In multiple terminals.The module of above-described embodiment can merge into a module, it is also possible to be further split into many
Individual submodule.
The embodiments of the present invention are for illustration only, and the quality of embodiment is not represented.
Obviously, those skilled in the art can carry out various changes and modification without deviating from this hair to the present invention
Bright spirit and scope.So, if it is of the invention these modification and modification belong to the claims in the present invention and
Within the scope of its equivalent technologies, then the present invention is also intended to comprising these changes and modification.
Claims (18)
1. a kind of logistics information processing method, it is characterised in that including：
Service server receives the logistics operation request for user's logistics page that user terminal sends, described
User's logistics page be by the logistics order and e-commerce server in logistics provider's server with the thing
The stream corresponding trading order form of order carries out what is obtained after data correlation, includes operable order entry, institute
State the operable order entry that operational order and selection are carried during logistics operation is asked；
For the operable order entry of the selection, the operational order is performed, obtain operating result；
Order operation is sent to user terminal to respond, the order operation response bag contains the operating result,
And when operating result is to operate successfully, for logistics operation request, sent out to logistics provider's server
Simultaneously operating is sent to instruct.
2. the method for claim 1, it is characterised in that user's logistics page includes ordering
Odd numbers entry and consignee's data entries, the operable order entry of selection is that order number entry and consignee believe
Breath entry, the operational order is that original first consignee information in consignee's data entries is revised as into the
Two consignee's information；
For the operable order entry of the selection, the operational order is performed, obtain operating result, wrapped
Include：
For the consignee's data entries in the logistics order represented by the order number in the order number entry,
Original first consignee information in consignee's data entries is revised as second consignee's information, wherein,
The first consignee information include the first ship-to information, the first telephone number, the first postcode,
First consignee's name and/or first receive the time period.
3. the method for claim 1, it is characterised in that user's logistics page includes will
In at least two cross-border logistics orders and e-commerce server in logistics provider's server with this at least two
Corresponding trading order form carries out the data obtained after data correlation, user's logistics page to individual logistics order respectively
Face includes order number entry, consignee's data entries and physical state entry, at least two cross-border logistics
Ship-to information in consignee's data entries of order is identical and physical state entry in current logistics
State is has been put in storage transporting something containerized storehouse, and the operable order entry of selection is at least two order number entries, described
Operational order is the single transporting something containerized of conjunction；
For the operable order entry of the selection, the operational order is performed, obtain operating result, wrapped
Include：
Cross-border logistics order represented by order number at least two order number entries is merged, is merged
It is a cross-border logistics order.
4. the method for claim 1, it is characterised in that the logistics order is ordered for cross-border logistics
Single, user's logistics page includes order number entry, consignee's data entries and physical state entry, institute
State the current physical state in the physical state entry of cross-border logistics order and be and be put in storage transporting something containerized storehouse, selection
Operable order entry is order number entry, and the operational order is single-piece direct sending；
For the operable order entry of the selection, the operational order is performed, obtain operating result, wrapped
Include：
Cross-border logistics order addition outbound label represented by the order number in the order number entry, it is described
Outbound label needs to perform outbound practical operation for instruction.
5. the method for claim 1, it is characterised in that user's logistics page includes order
Number entry and non-conformance description information；The operable order entry of the selection is order number entry, the exception
Description information includes Exception Type information, the character description information of abnormal part and/or the actual picture of taking pictures of abnormal part
Information；The operational order is according to the abnormal part instruction of abandoning of making of the non-conformance description information, receives different
Abnormal part instruction is returned in normal part instruction；
For the operable order entry of the selection, the operational order is performed, obtain operating result, wrapped
Include：
It is represented by the order number in the order number entry when the operational order is to abandon abnormal part
Abnormal part label is abandoned in the addition of logistics order, described to abandon abnormal part label for indicating the needs to carry out abandoning different
Normal part practical operation；
It is represented by the order number in the order number entry when the operational order is to receive abnormal part
The addition of logistics order receives abnormal part label, it is described abandon abnormal part label for indicate needs according to normal part
The practical operation for the treatment of；
When the operational order is instructed to return abnormal part, following operation is performed：
Determine the addressee information entry and fee payable information of blank；
The addressee information entry and fee payable information of the blank for determining are returned to user terminal；
Receive the addressee information corresponding with addressee's items for information of blank of user terminal transmission and be directed to
The confirmation of fee payable information；
Abnormal part label, institute are returned in logistics order addition represented by the order number in the order number entry
State return abnormal part label for indicate need using the described and blank for receiving addressee's items for information pair
The addressee information answered carries out returning abnormal part practical operation.
6. the method for claim 1, it is characterised in that methods described also includes：
Using physical state information and E-business service in the logistics order in logistics provider's server
The transaction status information with corresponding trading order form in the logistics order in device, to user's logistics page
Physical state information and transaction status information in face are updated.
7. the method for claim 1, it is characterised in that send order operation to user terminal and ring
After answering, methods described also includes：
Record sends the operable entry of the selection carried in the time of logistics operation request, logistics operation request
And operational order, and operation result information, update user's logistics page with the described information of record.
8. a kind of logistics information processing method, it is characterised in that including：
User terminal receives the selection instruction for the operable order entry in user's logistics page, the use
The family logistics page is displayed in the user interface of the user terminal, is to order the logistics in logistics provider's server
The trading order form corresponding with the logistics order in single and e-commerce server is obtained after carrying out data correlation
Arrive；
Receive the operational order for the selected operable order entry of the selection instruction；
To service server logistics operation is sent to ask, carried in the logistics operation request operational order and
The selected operable order entry of selection instruction；
The operating result that service server sends is received, the operating result is that service server is directed to the choosing
The operable order entry selected performs what the operational order was obtained.
9. a kind of logistics information processing method, it is characterised in that including：
It is the simultaneously operating instruction sent when operating successfully, the synchronization in operating result to receive service server
Operational order is directed to the logistics operation request of user terminal transmission, is carried in the logistics operation request
Operational order and the operable order entry of selection, the operating result are the service servers for described
The operable order entry of selection, obtains after the execution operational order；
The logistics information of logistics order is synchronized using the synchronic command.
10. a kind of logistics information processing unit, it is characterised in that including：
Receiving unit, the logistics operation request for user's logistics page for receiving user terminal transmission,
User's logistics page be by the logistics order and e-commerce server in logistics provider's server with
The corresponding trading order form of the logistics order carries out what is obtained after data correlation, includes operable order bar
Mesh, carries the operable order entry of operational order and selection in the logistics operation request；
Execution unit, for the operable order entry for the selection, performs the operational order, obtains
To operating result；
Transmitting element, responds for sending order operation to user terminal, and the order operation response bag contains
The operating result, and when operating result is to operate successfully, for logistics operation request, to described
Logistics provider's server sends simultaneously operating instruction.
11. devices as claimed in claim 10, it is characterised in that user's logistics page includes
Order number entry and consignee's data entries, the operable order entry of selection is order number entry and consignee
Data entries, the operational order is to be revised as original first consignee information in consignee's data entries
Second consignee's information；
The execution unit, specifically for being ordered for the logistics represented by the order number in the order number entry
Consignee's data entries in list, original first consignee information in consignee's data entries is revised as
Second consignee's information, wherein, the first consignee information includes the first ship-to information, first
It is phone, the first postcode, first consignee's name and/or first receives the time period.
12. devices as claimed in claim 10, it is characterised in that user's logistics page includes will
In at least two cross-border logistics orders and e-commerce server in logistics provider's server with this at least two
Corresponding trading order form carries out the data obtained after data correlation, user's logistics page to individual logistics order respectively
Face includes order number entry, consignee's data entries and physical state entry, at least two cross-border logistics
Ship-to information in consignee's data entries of order is identical and physical state entry in current logistics
State is has been put in storage transporting something containerized storehouse, and the operable order entry of selection is at least two order number entries, described
Operational order is the single transporting something containerized of conjunction；
The execution unit, specifically for will be cross-border represented by the order number at least two order number entries
Logistics order is merged, and merges into a cross-border logistics order.
13. devices as claimed in claim 10, it is characterised in that the logistics order is cross-border logistics
Order, user's logistics page includes order number entry, consignee's data entries and physical state entry,
Current physical state in the physical state entry of the cross-border logistics order is has been put in storage transporting something containerized storehouse, selection
Operable order entry be order number entry, the operational order be single-piece direct sending；
The execution unit, specifically for the cross-border logistics represented by the order number in the order number entry
Order adds outbound label, and the outbound label needs to perform outbound practical operation for instruction.
14. devices as claimed in claim 10, it is characterised in that user's logistics page includes ordering
Odd numbers entry and non-conformance description information；The operable order entry of the selection is order number entry, described different
Normal description information includes Exception Type information, the character description information of abnormal part and/or the actual figure of taking pictures of abnormal part
Piece information；The operational order is to abandon abnormal part instruction, receiving according to what the non-conformance description information was made
Abnormal part instruction is returned in abnormal part instruction；
The execution unit, specifically for being the order number when the operational order is to abandon abnormal part
Abnormal part label is abandoned in logistics order addition represented by order number in entry, described to abandon abnormal part label
Abnormal part practical operation is abandoned for indicating needs to carry out；It is described when the operational order is to receive abnormal part
Logistics order addition represented by order number in order number entry receives abnormal part label, described to abandon exception
Part label is used for the practical operation for indicating to need to be processed according to normal part；Refer to return abnormal part in the operational order
When making, following operation is performed：Determine the addressee information entry and fee payable information of blank；To user's end
End returns to the addressee information entry and fee payable information of the blank for determining；Receive user terminal send with
The corresponding addressee information of addressee's items for information of blank and the confirmation for fee payable information；For
Abnormal part label is returned in logistics order addition represented by order number in the order number entry, described to return
Abnormal part label is used to indicate to need the receipts described corresponding with addressee's items for information of blank using receiving
Part people information carries out returning abnormal part practical operation.
15. devices as claimed in claim 10, it is characterised in that described device also includes：
Updating block, for using the physical state information in the logistics order in logistics provider's server and
The transaction status information with corresponding trading order form in the logistics order in e-commerce server, to institute
The physical state information and transaction status information stated in user's logistics page are updated.
16. devices as claimed in claim 10, it is characterised in that described device also includes：
Recording unit, after being responded to user terminal transmission order operation for transmitting element, record sends thing
The operable entry and operational order of the selection carried in time, the logistics operation request of flowing operation requests, with
And operation result information, update user's logistics page with the described information of record.
A kind of 17. logistics information processing units, it is characterised in that including：
First receiving unit, the selection for receiving for the operable order entry in user's logistics page refers to
Order, user's logistics page is displayed in the user interface of the user terminal, is by logistics provider's server
In logistics order and e-commerce server in the trading order form corresponding with the logistics order enter line number
According to what is obtained after association；
Second receiving unit, for receiving the behaviour for the selected operable order entry of the selection instruction
Instruct；
Transmitting element, asks for sending logistics operation to service server, is taken in the logistics operation request
With operational order and the selected operable order entry of the selection instruction；
3rd receiving unit, the operating result for receiving service server transmission, the operating result is industry
Business server performs what the operational order was obtained for the operable order entry of the selection.
A kind of 18. logistics information processing units, it is characterised in that including：
Receiving unit, is the simultaneously operating that is sent when operating successfully in operating result for receiving service server
Instruction, the simultaneously operating instruction is directed to the logistics operation request of user terminal transmission, the logistics behaviour
The operable order entry of operational order and selection is carried in asking, the operating result is the business
Server is obtained for the operable order entry of the selection after the execution operational order；
Synchronization unit, for being synchronized to the logistics information of logistics order using the synchronic command.
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| CN111275344B (en) * | 2020-01-21 | 2023-10-31 | 北京顺达同行科技有限公司 | Logistics scheduling method and device, server and computer readable storage medium |
| CN111311146A (en) * | 2020-01-30 | 2020-06-19 | 北京三快在线科技有限公司 | Information transmission method and system, communication system, computer readable storage medium |
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