CN106886829B - Method and system for determining dining table of customer - Google Patents

Method and system for determining dining table of customer Download PDF

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CN106886829B
CN106886829B CN201710049220.7A CN201710049220A CN106886829B CN 106886829 B CN106886829 B CN 106886829B CN 201710049220 A CN201710049220 A CN 201710049220A CN 106886829 B CN106886829 B CN 106886829B
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dining table
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terminal
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CN106886829A (en
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钟贵华
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Beijing Si Tech Information Technology Co Ltd
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    • GPHYSICS
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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Abstract

The invention belongs to the field of catering, and particularly relates to a method and a system for determining dining tables of customers. The method comprises the following steps: s1, receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the order number and the restaurant code; s2, receiving the customer information including the dining table number and the order number sent by the customer terminal; s3, integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information; s4, receiving a dining table inquiry request which is sent by the attendant terminal and comprises an order number and a restaurant code; s5, matching the dining table query request with an order number and a restaurant code in order information to obtain a corresponding dining table number; and S6, feeding the table number back to the waiter terminal. The invention realizes the accurate and fast determination of the dining table of the customer, and the food delivery is fast, accurate and sanitary, does not influence the dining environment, has low cost, high feasibility and simple process.

Description

Method and system for determining dining table of customer
Technical Field
The invention belongs to the field of catering, and particularly relates to a method and a system for determining dining tables of customers.
Background
Many restaurants, particularly fast food restaurants, do not include table information for customer orders, and the customer can take the order to find a table by himself, or the customer can take a number plate to find a seat by himself. When serving, waiters often find customers everywhere through original methods such as shouting, memorizing, eye scanning brand numbers and the like, and the dish serving efficiency is low, mistakes are easy to occur, the dish serving method is not sanitary, and the dining environment is affected. If there are more seats, it is cumbersome to find the customer. The existing meal delivery method and system have high implementation cost, low implementability and complex process.
Disclosure of Invention
The invention aims to provide a method and a system for determining dining tables of customers.
The technical scheme for solving the technical problems is as follows: a method for determining a dining table of a customer is applied to a cloud server and comprises the following steps:
s1, receiving an order number and a restaurant code sent by a foreground terminal, and constructing consumption information according to the restaurant code and the order number;
s2, receiving the customer information including the dining table number and the order number sent by the customer terminal;
s3, integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information;
s4, receiving a dining table inquiry request which is sent by the attendant terminal and comprises an order number and a restaurant code;
s5, matching the order number and the restaurant code in the dining table query request with the order number and the restaurant code in the order information to obtain a dining table number corresponding to the order number and the restaurant code;
and S6, feeding the table number back to the attendant terminal.
The invention has the beneficial effects that: the order number and the restaurant code sent by the foreground terminal are received, consumption information is constructed according to the order number, the customer information including the dining table number and the order number sent by the customer terminal is received, the customer information and the consumption information are integrated into order information according to the same order number, the order information includes the dining table number, the order number and the restaurant code, therefore, a complete order information is simply, quickly and accurately established, a dining table query request including the order number and the restaurant code sent by the server terminal is matched with the order number and the restaurant code in the order information, the corresponding dining table number is obtained and fed back to the server terminal, the server can quickly and accurately find the dining table of the customer, the fast and accurate dining table delivery, sanitation and dining environment influence are further realized, and the management of a plurality of restaurants is realized only by the cloud server and a plurality of terminals, low cost, high feasibility and simple process.
On the basis of the technical scheme, the invention can be further improved as follows:
further, in S2, the customer information scans the two-dimensional code of the dining table on the dining table through the customer terminal to obtain the dining table number, scans the two-dimensional code of the order on the two-dimensional code card to obtain the order number, and generates the customer information according to the dining table number and the order number.
The beneficial effect of adopting the further scheme is that: the method has the advantages that the mode that the customer obtains the dining table number by scanning the dining table two-dimensional code on the dining table through the customer terminal is simple and quick, the mode that the customer obtains the ordering number by scanning the order two-dimensional code on the order two-dimensional code card is simple and quick, the customer information containing the dining table number and the ordering number can be generated quickly and accurately, preparation is made for establishing a complete order information base, the service person terminal can quickly and accurately obtain the dining table number of the dining table of the customer, the service is quick and accurate, sanitation is realized, the dining environment is not influenced, the method only needs the cloud server and a plurality of terminals to realize management of a plurality of restaurants, the cost is low, the practicability is high, and the process is simple.
Further, S2 includes the step of setting the last received customer information as the final customer information if the customer information including the same order number is received a plurality of times.
The beneficial effect of adopting the further scheme is that: after the last received customer information in the customer information containing the same order number is received for multiple times and serves as final customer information to achieve that a customer changes a dining table, the waiter terminal can also quickly and accurately obtain the dining table number of the dining table of the customer, the meal delivery is quick, accurate and sanitary, the dining environment is not affected, the management of a plurality of restaurants can be achieved only through the cloud server and the terminals, the cost is low, the meal delivery is high in implementability and simple in process, and the visitor can also quickly and accurately obtain the dining table number of the customer.
Further, the customer information in S2 further includes a customer terminal account, and the order information in S3 further includes a customer terminal account.
The beneficial effect of adopting the further scheme is that: the customer terminal account is set in the customer information, so that the established order information also has the customer terminal account, and the visitor terminal can quickly and accurately acquire the dining table number of the customer for dining through the customer terminal account.
Further, the method also comprises a step 7, wherein the step 7 comprises the following steps:
s71, receiving a visitor table inquiry request containing the account number of the customer terminal sent by a visitor terminal;
s72, according to the matching of the customer terminal account in the visitor dining table query request and the customer terminal account in the order information, obtaining a dining table number corresponding to the customer terminal account;
and S73, feeding back the table number to the guest terminal.
The beneficial effect of adopting the further scheme is that: by receiving an inquiry request containing a customer terminal account number and provided by a visitor terminal, matching the customer terminal account number with order information in the request, obtaining the dining table number of the customer and feeding back the dining table number to the visitor terminal, the visitor terminal can quickly and accurately obtain the dining table number of the customer.
Further, the method comprises the steps of determining the time for a customer to find a dining table according to the difference between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for the dining table according to the difference between the time for the customer information receiving and the time for the dining table to be fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio between the number of the dining table fed back in the preset dining time period and the preset total number of the dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for the dining table and the.
The beneficial effect of adopting the further scheme is that: the method comprises the steps of determining the time for a customer to find a dining table, the time for the customer to have the dining table and the like by feeding back consumption information construction time, customer information receiving time and the time for a dining table number to a waiter terminal, determining the utilization rate of the dining table by the fed back dining table number and the preset total number of the dining table, and sending the determined information to an operator client, so that the operator can provide data basis for operation decision, dining table expansion, recruitment of chefs and waiters and the like.
Another technical solution of the present invention for solving the above technical problems is as follows: a system for determining a customer dining table, comprising a cloud server, the cloud server comprising:
the consumption information construction module is used for receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the restaurant code and the order number;
the client information receiving module is used for receiving client information which is sent by a client terminal and comprises a dining table number and an order number;
the order information integration module is used for integrating the customer information and the consumption information according to the order number in the customer information and the order number in the consumption information, and integrating the order information into order information;
the dining table query request receiving module is used for receiving a dining table query request which is sent by the waiter terminal and comprises an order number and a restaurant code;
a table number obtaining module, configured to match the order number and the restaurant code in the table query request with the order number and the restaurant code in the order information, and obtain a table number corresponding to the order number and the restaurant code;
and the feedback module is used for feeding the dining table number back to the waiter terminal.
The invention has the beneficial effects that: the order number and the restaurant code sent by the foreground terminal are received, consumption information is constructed according to the order number, the customer information including the dining table number and the order number sent by the customer terminal is received, the customer information and the consumption information are integrated into order information according to the same order number, the order information includes the dining table number, the order number and the restaurant code, therefore, a complete order information is simply, quickly and accurately established, a dining table query request including the order number and the restaurant code sent by the server terminal is matched with the order number and the restaurant code in the order information, the corresponding dining table number is obtained and fed back to the server terminal, the server can quickly and accurately find the dining table of the customer, the fast and accurate dining table delivery, sanitation and dining environment influence are further realized, and the management of a plurality of restaurants is realized only by the cloud server and a plurality of terminals, low cost, high feasibility and simple process.
On the basis of the technical scheme, the invention can be further improved as follows:
further, in the customer information receiving module, the customer information scans a dining table two-dimensional code on a dining table through a customer terminal to obtain a dining table number, scans an order two-dimensional code on an order two-dimensional code card to obtain an order number, and generates customer information according to the dining table number and the order number.
The beneficial effect of adopting the further scheme is that: the method has the advantages that the mode that the customer obtains the dining table number by scanning the dining table two-dimensional code on the dining table through the customer terminal is simple and quick, the mode that the customer obtains the ordering number by scanning the order two-dimensional code on the order two-dimensional code card is simple and quick, the customer information containing the dining table number and the ordering number can be generated quickly and accurately, preparation is made for establishing a complete order information base, the service person terminal can quickly and accurately obtain the dining table number of the dining table of the customer, the service is quick and accurate, sanitation is realized, the dining environment is not influenced, the method only needs the cloud server and a plurality of terminals to realize management of a plurality of restaurants, the cost is low, the practicability is high, and the process is simple.
Further, the customer information receiving module is also used for taking the last received customer information as final customer information if the customer information containing the same order number is received for multiple times.
The beneficial effect of adopting the further scheme is that: after the last received customer information in the customer information containing the same order number is received for multiple times and serves as final customer information to achieve that a customer changes a dining table, the waiter terminal can also quickly and accurately obtain the dining table number of the dining table of the customer, the meal delivery is quick, accurate and sanitary, the dining environment is not affected, the management of a plurality of restaurants can be achieved only through the cloud server and the terminals, the cost is low, the meal delivery is high in implementability and simple in process, and the visitor can also quickly and accurately obtain the dining table number of the customer.
Further, the customer information in the customer information receiving module further includes a customer terminal account, and the order information in the order information integration module further includes a customer terminal account.
The beneficial effect of adopting the further scheme is that: the customer terminal account is set in the customer information, so that the established order information also has the customer terminal account, and the visitor terminal can quickly and accurately acquire the dining table number of the customer for dining through the customer terminal account.
Further, the cloud server still includes visitor's dining table inquiry processing module, visitor's dining table inquiry processing module includes:
the visitor table query request receiving unit is used for receiving a visitor table query request which comprises the account number of the customer terminal and is sent by a visitor terminal;
the visitor table number acquisition unit is used for matching a customer terminal account in the visitor table inquiry request with a customer terminal account in the order information to acquire a table number corresponding to the customer terminal account;
and the visitor feedback unit is used for feeding the dining table number back to the visitor terminal.
The beneficial effect of adopting the further scheme is that: by receiving an inquiry request containing a customer terminal account number and provided by a visitor terminal, matching the customer terminal account number with order information in the request, obtaining the dining table number of the customer and feeding back the dining table number to the visitor terminal, the visitor terminal can quickly and accurately obtain the dining table number of the customer.
Further, the cloud server further includes: and the data monitoring module is used for determining the time for the customer to find the dining table according to the difference value between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference value between the time for the customer information receiving and the time for the dining table fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio between the number of the dining table fed back in the preset dining time period and the preset total number of the dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of.
The beneficial effect of adopting the further scheme is that: the method comprises the steps of determining the time for a customer to find a dining table, the time for the customer to have the dining table and the like by feeding back consumption information construction time, customer information receiving time and the time for a dining table number to a waiter terminal, determining the utilization rate of the dining table by the fed back dining table number and the preset total number of the dining table, and sending the determined information to an operator client, so that the operator can provide data basis for operation decision, dining table expansion, recruitment of chefs and waiters and the like.
Drawings
FIG. 1 is a flow chart illustrating a method for determining a dining table of a customer according to an embodiment of the present invention;
FIG. 2 is a flow chart illustrating a method for determining a dining table of a customer according to another embodiment of the present invention;
FIG. 3 is a block diagram illustrating a cloud server in a system for determining dining tables of customers according to an embodiment of the present invention;
FIG. 4 is a block diagram of a cloud server in a system for determining dining tables for customers according to another embodiment of the present invention;
fig. 5 is a block diagram illustrating a cloud server in a system for determining a dining table of a customer according to another embodiment of the present invention.
Detailed Description
The principles and features of this invention are described below in conjunction with the following drawings, which are set forth by way of illustration only and are not intended to limit the scope of the invention.
As shown in fig. 1, a method for determining a dining table of a customer according to an embodiment of the present invention is applied to a cloud server, and includes the following steps: s1, receiving an order number and a restaurant code sent by a foreground terminal, and constructing consumption information according to the restaurant code and the order number; s2, receiving the customer information including the dining table number and the order number sent by the customer terminal; s3, integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information; s4, receiving a dining table inquiry request which is sent by the attendant terminal and comprises an order number and a restaurant code; s5, matching the order number and the restaurant code in the dining table query request with the order number and the restaurant code in the order information to obtain a dining table number corresponding to the order number and the restaurant code; and S6, feeding the table number back to the attendant terminal.
The method for determining the dining table of the customer, provided by the embodiment of the invention, comprises the steps of receiving the order number and the restaurant code sent by the foreground terminal, constructing consumption information according to the order number and the restaurant code, receiving the customer information including the dining table number and the order number sent by the customer terminal, integrating the customer information and the consumption information into order information according to the same order number in the two, wherein the order information includes the dining table number, the order number and the restaurant code, so that a complete order information is simply, quickly and accurately established, matching the order number and the restaurant code in the order information according to a dining table query request including the order number and the restaurant code sent by a server terminal, obtaining the corresponding dining table number and feeding back the corresponding dining table number to the server terminal, and realizing that a server can quickly and accurately find the dining table of the customer, further realizing quick, accurate and sanitary dining delivery without influencing the dining environment, and realizing the management of a plurality of restaurants only by a cloud server and a plurality of terminals, low cost, high feasibility and simple process.
Optionally, in this embodiment of the present invention, in S2, the customer information scans the two-dimensional code of the dining table on the dining table through the customer terminal to obtain the dining table number, obtains the order number by scanning the two-dimensional code of the order on the two-dimensional code card, and generates the customer information according to the dining table number and the order number.
In this embodiment, a table number and a table two-dimensional code are fixedly arranged on each table of the restaurant, each table corresponds to a unique table two-dimensional code, the table can be uniquely determined through the table two-dimensional code, each table has a unique table number, each order two-dimensional code card corresponds to a unique order two-dimensional code, and each order two-dimensional code has a unique order number. The order two-dimension code card can be in a card form, a picture form, a photo form or a paper form and the like.
In the embodiment, the mode that the customer obtains the dining table number by scanning the dining table two-dimensional code on the dining table through the customer terminal is simple and quick, and the mode that the customer obtains the order number by scanning the order two-dimensional code on the order two-dimensional code card is simple and quick, so that the customer information containing the dining table number and the order number can be quickly and accurately generated, preparation is made for establishing a complete order information base, and then the waiter terminal can quickly and accurately obtain the dining table number of the dining table of the customer, so that the dining environment is quickly, accurately, healthily and unaffected, the method can realize the management of a plurality of restaurants only by the cloud server and a plurality of terminals, and is low in cost, high in practicability and simple in process.
Optionally, in this embodiment of the present invention, in S2, if customer information including the same order number is received multiple times, the last received customer information is used as final customer information.
In this embodiment, the customer changes the dining table midway or the customer changes the dining table for multiple times, the cloud server receives the customer information containing the same order number for multiple times, the customer information received last time is used as final customer information and is integrated with consumption information to form order information, and the waiter terminal or the visitor terminal can obtain the dining table of the customer accurately.
In the embodiment, after the last received customer information in the customer information containing the same order number is received for multiple times as the final customer information to change the dining table of the customer, the server terminal can quickly and accurately obtain the dining table number of the dining table of the customer, the meal delivery is quick, accurate and sanitary, the dining environment is not affected, the management of multiple restaurants can be realized only by the cloud server and the terminals, the cost is low, the meal delivery with high practicability and a simple process is realized, and the visitor can quickly and accurately obtain the dining table number of the dining table of the customer.
As shown in fig. 2, a method for determining a dining table of a customer according to another embodiment of the present invention is applied to a cloud server, and includes the following steps: s1, receiving an order number and a restaurant code sent by a foreground terminal, and constructing consumption information according to the restaurant code and the order number; s2, receiving the customer information including the dining table number, the order number and the customer terminal account number sent by the customer terminal; s3, integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information; s4, receiving a dining table inquiry request which is sent by the attendant terminal and comprises an order number and a restaurant code; s5, matching the order number and the restaurant code in the dining table query request with the order number and the restaurant code in the order information to obtain a dining table number corresponding to the order number and the restaurant code; s6, feeding the table number back to the waiter terminal; s71, receiving a visitor table inquiry request containing the account number of the customer terminal sent by a visitor terminal; s72, according to the matching of the customer terminal account in the visitor dining table query request and the customer terminal account in the order information, obtaining a dining table number corresponding to the customer terminal account; and S73, feeding back the table number to the guest terminal.
In the embodiment, the visitor logs in the customer account on the visitor terminal, namely the visitor APP, and sends a visitor table query request to the cloud server, and the customer account inquires about the customer through the visitor. When the dishes are ready for serving, the waiter logs in a waiter terminal, namely a waiter APP, scans the order two-dimensional code on the order two-dimensional code card by using the waiter terminal to obtain an order number and a restaurant code, and then provides a dining table query request to the cloud server. And the cloud server matches the order number and the restaurant code in the table inquiry request with the order information to acquire a dining table number of the customer and sends the dining table number to the waiter terminal. The waiter can look at the dining table number of the customer received by the waiter terminal to find the dining table and the customer to which the dishes should be sent. The S71, S72, and S73 are the S7 steps of processing the visitor table query request as a whole, and the S7 step may be performed after the S3 step at the same time as the S5 or S6 step.
According to the method for determining the dining table of the customer, provided by the embodiment of the invention, the dining table number of the customer is obtained and fed back to the visitor terminal by receiving the query request containing the account number of the customer terminal and sent by the visitor terminal according to the matching of the account number of the customer terminal in the request and the order information, so that the visitor terminal can quickly and accurately obtain the dining table number of the customer.
In the embodiment of the present invention, the customer information in S2 includes a customer terminal account, and the order information in S3 further includes a customer terminal account.
In the embodiment, the customer terminal account is set in the customer information, so that the established order information also has the customer terminal account, and the visitor terminal can quickly and accurately acquire the dining table number of the customer for dining through the customer terminal account.
Optionally, in the embodiment of the present invention, the S72 includes S721 sending information on whether to approve the visitor table query request to the customer terminal according to the account number of the customer terminal in the visitor table query request; and S722, when receiving the visitor table inquiry request information which is sent by the client terminal and is not agreed, sending the visitor table inquiry request information to the visitor terminal, not executing the step S73, and when receiving the visitor table inquiry request information which is sent by the client terminal and is agreed, obtaining the table number corresponding to the client terminal account number according to the matching of the client terminal account number in the visitor table inquiry request and the client terminal account number in the order information.
In this embodiment, the cloud server asks the customer through the customer terminal whether to approve the guest table query request, and if the customer approves, the cloud server transmits the customer table number to the guest in step S73, and if the customer does not approve, the cloud server transmits the guest table query request disapproval information to the guest terminal in step S722 and does not perform step S73.
In the embodiment, the visitor table inquiry request is provided through the visitor terminal, the cloud server asks the customer whether to approve or not through the customer terminal, and then confirms whether to send the dining table number of the customer to the visitor or not, so that the visitor can accurately find the dining table number of the customer in time when the midway visitor needs to have a meal together with the customer after asking for the approval of the customer.
Optionally, the method for determining a dining table of a customer according to the embodiment of the present invention and the method for determining a dining table of a customer according to another embodiment of the present invention are applied to a cloud server, and both embodiments may further include the following steps: determining the time for a customer to find a dining table according to the difference between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference between the time for the customer information receiving and the time for the dining table fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio of the number of the dining table fed back in the preset dining time period to the total number of the preset dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of the dining table to the.
In this embodiment, the consumption information construction time, the customer information receiving time and the time for feeding the table number back to the server terminal are based on the cloud server construction consumption information, the customer information receiving time and the time for feeding the table number back to the server terminal, the cloud server counts the number of the table numbers fed back in the preset dining time period according to the preset dining time period, such as one day, one worship or one month, and the preset total number of the tables is preset by the restaurant operator when registering the cloud server and can be changed at any time.
In the embodiment, the table searching time of the customer and the table time of the customer are determined by feeding back the consumption information construction time, the customer information receiving time and the table number to the waiter terminal time, the table utilization rate is determined by the number of the fed back tables and the preset total number of the tables, the determined information is sent to the operator client, and the operator can provide data basis for operation decision, table expansion, recruitment of chefs and waiters and the like.
Optionally, the method for determining a dining table of a customer according to the embodiment of the present invention and the method for determining a dining table of a customer according to another embodiment of the present invention are applied to a cloud server, and both embodiments may further include the following steps: determining the time for a customer to find a dining table according to the difference value between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference value between the consumption information construction time and the time fed back to the waiter terminal by the number of the dining table, determining the utilization rate of the dining table according to the ratio of the number of the dining table fed back in the preset dining time period to the total number of the preset dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of the dining.
In all embodiments of the present invention, the restaurant operator, waiter and front desk all have terminals, and the terminals are installed with corresponding APPs: for example, an operator terminal installs an operator APP, and an attendant terminal installs an attendant APP. And if the operator or waiter of a restaurant or the foreground carries out data communication with the cloud server through the corresponding APP, the cloud server can determine the restaurant code of the restaurant. The restaurant code is a unique code generated when the restaurant registers in the cloud server and used for identifying the restaurant, meanwhile, the cloud server is distributed to a plurality of APP accounts of the restaurant, one part of the APP accounts is used for an operator, and the operator APP is logged in through the operator account; the other part is used for the waiter to log in the waiter APP through the waiter account; and the other part is used for the foreground, and all corresponding accounts logged in the foreground APP through the foreground accounts have uniqueness. The customer applies for registering the customer APP, obtains the customer account number in order to identify different customers, and when the customer logs in the customer APP through the customer account number, the customer establishes contact with the cloud server through the Internet, so that data communication is achieved, and the cloud server can determine the unique customer account number. The visitor applies for registering the visitor APP, obtains the visitor account number to identify different visitors, and establishes contact with the cloud server through the Internet when the visitor logs in the visitor APP through the visitor account number, so that data communication is realized, and the cloud server can determine the only visitor account number.
Optionally, the customer orders, the restaurant foreground server generates an order number by using the existing order number generation system according to the order of the customer, the order number is manually input into the foreground APP, and the foreground APP sends the order number and the restaurant code to the cloud server through the Internet. Foreground APP links to each other with the bluetooth printer, and bluetooth printer prints the order two-dimensional code that two contain the order number when ordering at every turn, and one is given customer, and waiter is given to one, and waiter's that order two-dimensional code and order list are in the same place and are sent to the preparation district, and waiter can know customer dining table number through waiter APP scanning position in the preparation district's order two-dimensional code, and the order list includes the dish that customer institute ordered.
In the above embodiment, the modes that the customer and the waiter obtain the order two-dimensional code generated according to the customer ordering and the cloud server obtains the restaurant code and the order number generated according to the customer ordering are simple, rapid and accurate, the ordering is completed only by using the Bluetooth printer and the APP, the cost is low, and the implementation is high.
Optionally, in all embodiments of the present invention, the restaurant makes enough order two-dimensional code cards containing order numbers in advance, blank areas on the order two-dimensional code cards are manually marked with numbers for distinguishing order two-dimensional codes containing different order numbers, the numbers may be numbers of numbers or letters, and two order two-dimensional codes containing the same order number are set. Customer ordering, the order of food that restaurant proscenium waiter ordered including the customer according to current technique generation, order list and an order two-dimensional code card are in the same place for waiter, waiter will order list and an order two-dimensional code card be in the same place and give the preparation district preparation customer and order food, and give before the preparation district restaurant proscenium waiter use proscenium APP to scan order two-dimensional code obtains the order number, proscenium APP sends order number and restaurant code for cloud ware through the internet, waiter can know customer dining table number at the preparation district through waiter APP scanning the order two-dimensional code that is located the preparation district, another order two-dimensional code card of the same number is for customer.
In the embodiment, the mode that the customer and the waiter obtain the order two-dimensional code generated according to the customer ordering and the mode that the cloud server obtains the restaurant code and the order number generated according to the customer ordering are simple, quick and accurate, the order two-dimensional code card and the APP are used for completing the ordering only, the order two-dimensional code card can be repeatedly used, the restaurant almost has no investment, the cost is low, and the implementation is high.
As shown in fig. 3, a system for determining a dining table of a customer according to an embodiment of the present invention includes a cloud server, where the cloud server includes: the consumption information construction module is used for receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the restaurant code and the order number; the client information receiving module is used for receiving client information which is sent by a client terminal and comprises a dining table number and an order number; the order information integration module is used for integrating the customer information and the consumption information according to the order number in the customer information and the order number in the consumption information, and integrating the order information into order information; the dining table query request receiving module is used for receiving a dining table query request which is sent by the waiter terminal and comprises an order number and a restaurant code; a table number obtaining module, configured to match the order number and the restaurant code in the table query request with the order number and the restaurant code in the order information, and obtain a table number corresponding to the order number and the restaurant code; and the feedback module is used for feeding the dining table number back to the waiter terminal.
The system for determining the dining table of the customer, provided by the embodiment of the invention, receives the order number and the restaurant code sent by the foreground terminal and constructs consumption information according to the order number and the restaurant code, receives the customer information which is sent by the customer terminal and comprises the dining table number and the order number, integrates the customer information and the consumption information into order information according to the same order number in the dining table number and the order number, and the order information comprises the dining table number, the order number and the restaurant code, so that a complete order information is simply, quickly and accurately established, a corresponding dining table number is obtained and fed back to the server terminal according to the matching between a dining table query request which is sent by the server terminal and comprises the order number and the restaurant code and the order number and the restaurant code in the order information, the server can quickly and accurately find the dining table of the customer, the dining table can be sent quickly, accurately and sanitarily without influencing the dining environment, and the method can realize the management of a plurality of restaurants only by the cloud server and a plurality of terminals, low cost, high feasibility and simple process.
Optionally, in the customer information receiving module of the embodiment of the present invention, the customer information scans a two-dimensional code of a dining table on the dining table through a customer terminal to obtain a dining table number, scans a two-dimensional code of an order on an order two-dimensional code card to obtain an order number, and generates the customer information according to the dining table number and the order number.
In the embodiment, the mode that the customer obtains the dining table number by scanning the dining table two-dimensional code on the dining table through the customer terminal is simple and quick, and the mode that the customer obtains the order number by scanning the order two-dimensional code on the order two-dimensional code card is simple and quick, so that the customer information containing the dining table number and the order number can be quickly and accurately generated, preparation is made for establishing a complete order information base, and then the waiter terminal can quickly and accurately obtain the dining table number of the dining table of the customer, so that the dining environment is quickly, accurately, healthily and unaffected, the method can realize the management of a plurality of restaurants only by the cloud server and a plurality of terminals, and is low in cost, high in practicability and simple in process.
Optionally, in the embodiment of the present invention, the customer information receiving module is further configured to, if customer information including the same order number is received multiple times, use the last received customer information as final customer information.
In the embodiment, after the last received customer information in the customer information containing the same order number is received for multiple times as the final customer information to change the dining table of the customer, the server terminal can quickly and accurately obtain the dining table number of the dining table of the customer, the meal delivery is quick, accurate and sanitary, the dining environment is not affected, the management of multiple restaurants can be realized only by the cloud server and the terminals, the cost is low, the meal delivery with high practicability and a simple process is realized, and the visitor can quickly and accurately obtain the dining table number of the dining table of the customer.
As shown in fig. 4, a system for determining a dining table of a customer according to another embodiment of the present invention includes a cloud server, where the cloud server includes: the consumption information construction module is used for receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the restaurant code and the order number; the client information receiving module is used for receiving client information which is sent by a client terminal and comprises a dining table number and an order number; the order information integration module is used for integrating the customer information and the consumption information according to the order number in the customer information and the order number in the consumption information, and integrating the order information into order information; the dining table query request receiving module is used for receiving a dining table query request which is sent by the waiter terminal and comprises an order number and a restaurant code; a table number obtaining module, configured to match the order number and the restaurant code in the table query request with the order number and the restaurant code in the order information, and obtain a table number corresponding to the order number and the restaurant code; the feedback module is used for feeding the dining table number back to the waiter terminal; and the data monitoring module is used for determining the time for the customer to find the dining table according to the difference value between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference value between the time for the customer information receiving and the time for the dining table fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio between the number of the dining table fed back in the preset dining time period and the preset total number of the dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of.
According to the system for determining the dining table of the customer, provided by the embodiment of the invention, the dining table searching time of the customer, the dining time of the customer and the like are determined by feeding back the consumption information construction time, the customer information receiving time and the dining table number to the waiter terminal time, the dining table utilization rate is determined by the fed-back dining table number and the preset total number of the dining tables, and the determined information is sent to the operator client, so that the operator can provide data basis for operation decision, dining table expansion, recruitment of chefs and waiters and the like.
As shown in fig. 5, a system for determining a dining table of a customer according to still another embodiment of the present invention includes a cloud server, where the cloud server includes: the consumption information construction module is used for receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the restaurant code and the order number; the client information receiving module is used for receiving client information which is sent by a client terminal and comprises a dining table number, an order number and a client terminal account number; the order information integration module is used for integrating the customer information and the consumption information according to the order number in the customer information and the order number in the consumption information, and integrating the order information into order information; the dining table query request receiving module is used for receiving a dining table query request which is sent by the waiter terminal and comprises an order number and a restaurant code; a table number obtaining module, configured to match the order number and the restaurant code in the table query request with the order number and the restaurant code in the order information, and obtain a table number corresponding to the order number and the restaurant code; the feedback module is used for feeding the dining table number back to the waiter terminal; visitor's dining table inquiry processing module, visitor's dining table inquiry processing module includes: the visitor table query request receiving unit is used for receiving a visitor table query request which comprises the account number of the customer terminal and is sent by a visitor terminal; the visitor table number acquisition unit is used for matching a customer terminal account in the visitor table inquiry request with a customer terminal account in the order information to acquire a table number corresponding to the customer terminal account; and the visitor feedback unit is used for feeding the dining table number back to the visitor terminal.
According to the system for determining the dining table of the customer, provided by the embodiment of the invention, the dining table number of the customer is obtained and fed back to the visitor terminal by receiving the visitor table query request containing the account number of the customer terminal, which is provided by the visitor terminal, according to the matching between the account number of the customer terminal in the request and the order information, so that the visitor terminal can quickly and accurately obtain the dining table number of the customer. The customer terminal account is set in the customer information, so that the established order information also has the customer terminal account, and the visitor terminal can quickly and accurately acquire the dining table number of the customer for dining through the customer terminal account.
Optionally, in this embodiment of the present invention, the cloud server further includes: and the data monitoring module is used for determining the time for the customer to find the dining table according to the difference value between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference value between the time for the customer information receiving and the time for the dining table fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio between the number of the dining table fed back in the preset dining time period and the preset total number of the dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of.
The system for determining the dining table of the customer, provided by all embodiments of the invention, further comprises a customer APP, wherein the customer APP is used for scanning a dining table two-dimensional code on the dining table through a customer terminal to obtain a dining table number, scanning an order two-dimensional code on an order two-dimensional code card to obtain an order number, generating customer information according to the dining table number and the order number and sending the customer information to a customer information receiving module in a cloud server, and also can be used for receiving information sent by the cloud server to determine whether the visitor dining table inquiry request is approved and sending the information to the cloud server; the system further comprises an attendant APP, wherein the attendant APP is used for scanning the order two-dimensional code to obtain an order number, sending the order number and the dining table query request of the restaurant code to a dining table query request receiving module in the cloud server, and receiving the dining table number. The system can also comprise an operator APP, wherein the operator APP is used for receiving the dining time of the customer, the dining time of the customer and the use rate of the dining table, which are sent by the data monitoring module in the cloud server. The system further comprises a foreground APP, wherein the foreground APP is used for converting the scanned order two-dimensional codes into order numbers and sending the order numbers and the restaurant codes to a consumption information construction module in the cloud server. The system may also include a guest APP for determining customer dining tables.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims (8)

1. A method for determining a dining table of a customer is applied to a cloud server and comprises the following steps:
s1, receiving an order number and a restaurant code sent by a foreground terminal, and constructing consumption information according to the restaurant code and the order number;
s2, receiving the customer information including the dining table number and the order number sent by the customer terminal;
s3, integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information;
s4, receiving a dining table inquiry request which is sent by the attendant terminal and comprises an order number and a restaurant code;
s5, matching the order number and the restaurant code in the dining table query request with the order number and the restaurant code in the order information to obtain a dining table number corresponding to the order number and the restaurant code;
s6, feeding the table number back to the waiter terminal;
in S2, the customer information scans the dining table two-dimensional code on the dining table through the customer terminal to obtain a dining table number, scans the order two-dimensional code on the order two-dimensional code card to obtain an order number, and generates customer information according to the dining table number and the order number;
a restaurant makes enough order two-dimensional code cards containing order numbers in advance, blank areas on the order two-dimensional code cards are manually marked with numbers for distinguishing order two-dimensional codes containing different order numbers, the numbers can be numerical numbers or letter numbers, and two order two-dimensional codes containing the same order numbers are set;
the ordering list and one order two-dimensional code card are combined together to a waiter, and the waiter combines the ordering list and one order two-dimensional code card together to a meal preparation area to prepare dishes ordered by a customer;
the waiter can know the dining table number of the customer through scanning the order two-dimensional code that is located the preparation area at the preparation area through waiter APP, and another order two-dimensional code card of the same number is given customer.
2. The method of claim 1, wherein the customer information at S2 further includes a customer terminal account number, and the order information at S3 further includes a customer terminal account number.
3. The method of determining a customer dining table of claim 2, further comprising step 7, step 7 comprising:
s71, receiving a visitor table inquiry request containing the account number of the customer terminal sent by a visitor terminal;
s72, according to the matching of the customer terminal account in the visitor dining table query request and the customer terminal account in the order information, obtaining a dining table number corresponding to the customer terminal account;
and S73, feeding back the table number to the guest terminal.
4. The method for determining the dining table of the customer according to any one of claims 1 to 3, further comprising determining the time for the customer to find the dining table according to the difference between the construction time of the consumption information and the receiving time of the customer information, determining the time for the customer to find the dining table according to the difference between the time for the customer information to be received and the time fed back to the waiter terminal according to the number of the dining table fed back in the preset time period and the preset total number of the dining table, determining the utilization rate of the dining table according to the ratio of the number of the dining table fed back in the preset time period to the preset total number of the dining table, and sending the time for the customer to find the.
5. A system for determining a customer's dining table, comprising a cloud server, the cloud server comprising:
the consumption information construction module is used for receiving the order number and the restaurant code sent by the foreground terminal and constructing consumption information according to the restaurant code and the order number;
the client information receiving module is used for receiving client information which is sent by a client terminal and comprises a dining table number and an order number;
the order information integration module is used for integrating the customer information and the consumption information into order information according to the order number in the customer information and the order number in the consumption information;
the dining table query request receiving module is used for receiving a dining table query request which is sent by the waiter terminal and comprises an order number and a restaurant code;
a table number obtaining module, configured to match the order number and the restaurant code in the table query request with the order number and the restaurant code in the order information, and obtain a table number corresponding to the order number and the restaurant code;
the feedback module is used for feeding the dining table number back to the waiter terminal;
in the customer information receiving module, the customer information scans a dining table two-dimensional code on a dining table through a customer terminal to obtain a dining table number, an order number is obtained by scanning an order two-dimensional code on an order two-dimensional code card, and customer information is generated according to the dining table number and the order number;
a restaurant makes enough order two-dimensional code cards containing order numbers in advance, blank areas on the order two-dimensional code cards are manually marked with numbers for distinguishing order two-dimensional codes containing different order numbers, the numbers can be numerical numbers or letter numbers, and two order two-dimensional codes containing the same order numbers are set;
the ordering list and one order two-dimensional code card are combined together to a waiter, and the waiter combines the ordering list and one order two-dimensional code card together to a meal preparation area to prepare dishes ordered by a customer;
the waiter can know the dining table number of the customer through scanning the order two-dimensional code that is located the preparation area at the preparation area through waiter APP, and another order two-dimensional code card of the same number is given customer.
6. The system of claim 5, wherein the customer information received by the customer information receiving module further includes a customer terminal account number, and the order information consolidated module further includes a customer terminal account number.
7. The system of claim 6, wherein the cloud server further comprises a guest table query processing module, the guest table query processing module comprising:
the visitor table query request receiving unit is used for receiving a visitor table query request which comprises the account number of the customer terminal and is sent by a visitor terminal;
the visitor table number acquisition unit is used for matching a customer terminal account in the visitor table inquiry request with a customer terminal account in the order information to acquire a table number corresponding to the customer terminal account;
and the visitor feedback unit is used for feeding the dining table number back to the visitor terminal.
8. The system for determining a customer dining table according to any one of claims 5-7, wherein said cloud server further comprises: and the data monitoring module is used for determining the time for the customer to find the dining table according to the difference value between the consumption information construction time and the customer information receiving time, determining the time for the customer to wait for dining according to the difference value between the time for the customer information receiving and the time for the dining table fed back to the waiter terminal, determining the utilization rate of the dining table according to the ratio between the number of the dining table fed back in the preset dining time period and the preset total number of the dining table, and sending the time for the customer to find the dining table, the time for the customer to wait for dining table and the utilization rate of.
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