CN105592196A - Incoming call intelligent response method and system based on intelligent terminal - Google Patents
Incoming call intelligent response method and system based on intelligent terminal Download PDFInfo
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- CN105592196A CN105592196A CN201610048737.XA CN201610048737A CN105592196A CN 105592196 A CN105592196 A CN 105592196A CN 201610048737 A CN201610048737 A CN 201610048737A CN 105592196 A CN105592196 A CN 105592196A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
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- Signal Processing (AREA)
- Human Computer Interaction (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses an incoming call intelligent response method and system based on an intelligent terminal. In the method, an intelligent mobile phone APP is used to carry out intelligent response, carry out intelligent analysis on an incoming call and carry out response mode judgment, and interact with a calling side in a corresponding response mode. The method provided by the invention is equivalent to automatic answering and an interaction robot in the intelligent terminal; by adopting the method, a call is automatically answered for a called user, and automatic interaction and communication with the calling side is realized; and the method is advantageous by being automatic, intelligent and convenient, intelligent interaction and processing are carried out on the incoming call without the need of called manual intervention, and feedbacks are provided to the called side. According to the invention, the defects of a conventional response mode are overcome, a complete incoming call response flow experience is formed together by the method and the conventional response mode, and the incoming call response experience of the intelligent terminal is substantially improved for the user.
Description
Technical field
The present invention relates to cell phone incoming call management domain, more specifically, relate to a kind of incoming call based on intelligent terminal and exhaleBe the method and system of intelligent response
Background technology
Intelligent terminal taking smart mobile phone as representative has changed the mankind's life gradually, and modern can have greatly every dayAmount incoming call needs to process, and has wherein both comprised important phone, common communication, has also comprised that some insignificant harassing and wrecking are electricWords. The relevant product of incoming call management at present is often confined to harassing call interception or depends on voice mail, complies withProcess by simple " interception ", " recording ", severe depends on called artificial manual handle, lacks intelligenceCan property.
Summary of the invention
Primary and foremost purpose of the present invention be overcome incoming call answering severe in prior art depend on called artificial manuallyThe defect of processing, lack of wisdom, provides a kind of facilitation, the intelligentized incoming call based on intelligent terminalThe method of intelligent response.
A further object of the present invention is to provide a kind of facilitation, the intelligentized incoming call based on intelligent terminalThe system of intelligent response.
For solving the problems of the technologies described above, technical scheme of the present invention is as follows:
A method for incoming call intelligent response based on intelligent terminal, said method comprising the steps of:
S1: when intelligent terminal is received incoming call, according to called subscriber's operation or default acknowledgement mechanism, choosingSelect and whether adopt smart mobile phone APP to carry out intelligent response;
S2: while adopting smart mobile phone APP to carry out intelligent response, incoming call is carried out to intellectual analysis and make and reply mouldFormula judgement, incoming call is carried out to intellectual analysis comprises that analysiss of caller mood, caller environmental analysis, keyword are monitored andOne or more in semantic analysis;
S3: carry out alternately with corresponding answer-mode and calling party, described answer-mode comprises caller behavior guidingPattern, presupposed information all announcement mode, medelling question-answering mode and remind answer the call a kind of or many in pattern of callerKind.
A system for incoming call intelligent response based on intelligent terminal, described system comprises:
Speech processes and interactive module: for carrying out interactive voice with calling subscribe, and interactive voice content is enteredRow is processed, and transfers to intelligent interaction control module after processing.
Intelligent interaction control module: for coordinating the Data Transmission Controlling of whole system;
Intelligent sound is analyzed and semantic module: can analyze cloud with intelligent sound analysis and intelligent semantic and carry outAlternately, to high in the clouds transmission processing request and process high in the clouds and return results, this module simultaneously can with intelligent interaction controlModule is carried out exchanges data, input dialogue speech data, output language data process result;
Intelligent sound analyze and intelligent semantic analyze cloud: be positioned at high in the clouds, for intelligent terminal APP work in coordination with intoRow language data process, forms analysis result;
Answer-mode judge module: judge information for receiving from the module of intelligent interaction control module, carry outThe selection of answer-mode, and selection result is transferred to intelligent response mode module, select the most suitable mould of replyingFormula;
Intelligent response mode module: intelligent response mode module comprises multiple answer-mode information, by answer-modeJudge module has been selected after current answer-mode, and intelligent response mode module passes the interaction mechanism of replying of this patternTransport to speech processes and interactive module, mutual by speech processes and interactive module and calling subscribe;
Information interaction represents module: for show the response result of intelligent response to called subscriber, or remind calledReceive calls.
Compared with prior art, the beneficial effect of technical solution of the present invention is:
The present invention discloses a kind of method of the incoming call intelligent response based on intelligent terminal, adopts smart mobile phoneAPP carries out intelligent response, and incoming call is carried out to intellectual analysis and make answer-mode judgement, and to reply accordinglyPattern and calling party carry out alternately. Method provided by the invention is equivalent to automatic-answering back device and the friendship in intelligent terminalMutually robot, for called subscriber's automatic call answering, and communication mutual with caller automatically, possesses automation, intelligenceThe advantage such as energyization, facilitation, need not called manual intervention can carry out intelligent interaction and processing to incoming call,And feed back to called. Make up the deficiency of traditional answer-mode, jointly formed complete with traditional answer-modeWhole incoming call answering flow process is experienced, and greatly promotes the incoming call answering user of intelligent terminal is experienced.
The present invention also discloses a kind of system of the incoming call intelligent response based on intelligent terminal, and described system is upperState the basis that method realizes, described System and method for incoming call intelligent response intelligent in conjunction with having realized, facilitationService.
Brief description of the drawings
Fig. 1 is the flow chart of the method for the incoming call intelligent response based on intelligent terminal.
Fig. 2 is the structure chart of the system of the incoming call intelligent response based on intelligent terminal.
Detailed description of the invention
Accompanying drawing, only for exemplary illustration, can not be interpreted as the restriction to this patent; Below in conjunction with accompanying drawing and enforcementExample is described further technical scheme of the present invention.
Embodiment 1
As shown in Figure 1, a kind of method of the incoming call intelligent response based on intelligent terminal, described method comprisesFollowing steps:
S1: when intelligent terminal is received incoming call, according to called subscriber's operation or default acknowledgement mechanism, choosingSelect and whether adopt smart mobile phone APP to carry out intelligent response; Its concrete grammar is:
When called subscriber initiatively replys, called subscriber can call out current call and answer, on-hook, on-hook alsoThe APP of quickly revert or employing intelligent terminal carries out the operation of intelligent response; Called subscriber is response packet initiativelyDraw together following several situation:
A) called answering: calledly normally receive calls;
B) called active rejection on-hook: called active on-hook, do not carry out any feedback to caller in this case;
C) calledly reply by quick USSD menu: by USSD menu by called selection quickly revert content(as driving, meeting, attend class etc.), and send corresponding note according to called selection to calling subscribe, fast returnMultiple content and corresponding short message content are configurable;
D) the called APP that initiatively uses answers: the called electricity in the future of selecting directly goes to intelligent terminal APP by its generationFor answering;
When called subscriber arranges whole incoming calls and is answered by smart mobile phone APP, to all incoming calls directly by intelligenceThe intelligent response APP of energy terminal answers;
Called subscriber does not arrange whole incoming calls and is answered by APP, and while not carrying out initiatively replying again, it is passive to enterAnswer-mode, when called subscriber does not reply overtimely, enables by the APP of intelligent terminal and answers intelligent response;When called subscriber's shutdown, no signal, busy, The Calling Party Hooks On when proceeding to or unconditional call forwarding being set, by call forwardingPlatform is replied.
S2: while adopting smart mobile phone APP to carry out intelligent response, incoming call is carried out to intellectual analysis and make and reply mouldFormula judgement, incoming call is carried out to intellectual analysis comprises that analysiss of caller mood, caller environmental analysis, keyword are monitored andOne or more in semantic analysis;
Its concrete grammar is:
A) caller mood is analyzed: according to multiple dimension Synchronization Analysis such as caller tone, the tone, wording, identification is mainBe mood and can select most suitable dialogue sound and the tone according to caller mood;
B) caller environmental analysis: comprehensively analyze according to caller incoming call background sound or noise, judge caller ring of living inBorder;
C) keyword monitoring: mentioned content in Real-Time Monitoring calling party dialog process, if in calling party dialog processMention the keyword that called advance notice arranges, as school, hospital etc., by bright screen, jingle bell or prompt toneMode active warning called subscriber answers this incoming call, thereby avoids crucial phone to miss;
D) semantic analysis: the implication to calling voice conversation content is analyzed, extracts key element.
S3: carry out alternately with corresponding answer-mode and calling party, described answer-mode comprises caller behavior guidingPattern, presupposed information all announcement mode, medelling question-answering mode and remind answer the call a kind of or many in pattern of callerKind.
In specific implementation process, described answer-mode is specially:
A) caller behavior bootmode:
Judge that calling subscribe does not recognize and engage in the dialogue with intelligent response system when smart mobile phone APP analyzesTime, enter this pattern caller is carried out to mutual guiding; Several situations that this pattern is default and corresponding locatingReason mode is as shown in table 1 below:
Table 1
| User is silent | Voice message user please speak |
| User speak a dialect (can the side's of identification dialect) | Automatically switch to this dialect |
| User's speak a dialect (can not identify dialect) | Prompting user speaks Mandarin |
| User says " feed feed feed " etc. | Voice message user please leave a message |
B) presupposed information all announcement mode:
This pattern can combined with intelligent mobile phone A PP analysis result and called subscriber's configuration information jointly to callerUser sends customizing messages, informs the information such as caller called state;
Default situation example is as shown in table 2:
Table 2
| The called scene such as just in session | Inform caller just in session and the time of meeting etc. |
| Called authorized location | Inform the called coordinate of caller |
| Called self-defined information | Inform the called self-defined information of caller |
C) medelling question-answering mode:
Medelling question-answering mode, by a kind of standardized dialogic operation of definition, is putd question to fixed grating by system to userFormula problem is also answered calling subscribe to record and the arrangement such as recording, is processed by called subscriber again; Medelling is askedThe pattern consumption of answering is realized specific purpose, both can be used in common scenarios, as putd question in order: " may I ask you is thatPosition? ", " you are that units? ", " looking for my owner to have what thing? ", " owner is present is inconvenient to receive calls,Would you please leave a message to TA. ". Also can be applicable to sell (as house property sell, sale of automobile), information consultation (asDoctor, lawyer) etc. the fixed mode question and answer of professional scene.
D) remind the caller pattern of answering the call:
Remind the caller model application of answering the call to remind in urgent incoming call scene, as supervised by user emotion, keywordThe comprehensive analysis of brake, when excited in calling party dialog process and mentioned the key that called advance notice arrangesWord, as school, hospital etc., connects by mode active warning called subscribers such as bright screen, jingle bell, voice remindersListen this incoming call, avoid crucial phone to miss.
In specific implementation process, described method also comprises: information feedback, smart mobile phone APP should in intelligenceAfter having answered, send the integrated information of showing intelligent response feedback to called subscriber, feedback information had both comprised voiceThe recording of interaction, also comprises the Comprehensive analysis results of system to interaction content, can be to called explanation callerWhen, who, what, mood, background noise situation, keyword etc.
The method of the incoming call intelligent response of the disclosed kind of the present embodiment based on intelligent terminal, adopts smart mobile phoneAPP carries out intelligent response, and incoming call is carried out to intellectual analysis and make answer-mode judgement, and to reply accordinglyPattern and calling party carry out alternately. Method provided by the invention is equivalent to automatic-answering back device and the friendship in intelligent terminalMutually robot, for called subscriber's automatic call answering, and communication mutual with caller automatically, possesses automation, intelligenceThe advantage such as energyization, facilitation, need not called manual intervention can carry out intelligent interaction and processing to incoming call,And feed back to called. Make up the deficiency of traditional answer-mode, jointly formed complete with traditional answer-modeWhole incoming call answering flow process is experienced, and greatly promotes the incoming call answering user of intelligent terminal is experienced.
Embodiment 2
As shown in Figure 2, a kind of system of the incoming call intelligent response based on intelligent terminal, described system comprises:
Speech processes and interactive module: for carrying out interactive voice with calling subscribe, and interactive voice content is enteredRow is processed, and transfers to intelligent interaction control module after processing.
Intelligent interaction control module: be the nucleus module of intelligent response client, for coordinating the number of whole systemReportedly defeated control; Mainly comprise: receive the interactive voice data of interactive voice and processing module, to intelligent soundAnalyze and semantic module transferring voice interaction data receive intelligent sound analysis and semantic moduleResult, by primary voice data and result data be stored to local data base, to intelligent response patternJudge module transmission mode judges information and response content and incoming call sound prompting message etc. is transferred to alternatelyInformation represents module and then represents to called.
Intelligent sound is analyzed and semantic module: can analyze cloud with intelligent sound analysis and intelligent semantic and carry outAlternately, to high in the clouds transmission processing request and process high in the clouds and return results, this module simultaneously can with intelligent interaction controlModule is carried out exchanges data, input dialogue speech data, output language data process result;
Intelligent sound analysis and semantic module comprise following main submodule: intelligent transcription processing, intelligent languageSound is synthetic, intelligent semantic analysis, and each submodule major function is as shown in table 3:
Table 3
| Sub-module name | Major function |
| Intelligence transcription processing | Mutual with intelligent transcription cloud, speech conversion is become to word |
| Intelligent sound is synthetic | According to word content generate voice content, for calling party dialog |
| Intelligent semantic is analyzed | Analyze cloud interactive cooperation with intelligent semantic, voice content is carried out to semantic analysis |
Intelligent sound is analyzed and intelligent semantic is analyzed cloud: be positioned at high in the clouds, this system mainly comprises speech transcription cloud(ASR), phonetic synthesis cloud (TTS) and semantic analysis cloud (NLP), functions can be independently or with visitorThe collaborative language data process of carrying out of family end, forms analysis result;
Answer-mode judge module: judge information for receiving from the module of intelligent interaction control module, carry outThe selection of answer-mode, and selection result is transferred to intelligent response mode module, select the most suitable mould of replyingFormula;
Intelligent response mode module: intelligent response mode module comprises multiple answer-mode information, by answer-modeJudge module has been selected after current answer-mode, and intelligent response mode module passes the interaction mechanism of replying of this patternTransport to speech processes and interactive module, mutual by speech processes and interactive module and calling subscribe;
Answer-mode storehouse possesses good autgmentability, can increase and more should according to calling and called user's actual demandAnswer pattern. At present main answer-mode comprises caller behavior bootmode, presupposed information all announcement mode, reminds quiltBe the pattern of answering the call, medelling question-answering mode etc.
Information interaction represents module: for show the response result of intelligent response to called subscriber, or remind calledReceive calls.
Intelligent response client can be by the word of the voice content producing in intelligent response process, speech conversionContent, intelligent response content keyword message etc. are stored in local data base, custom end intelligent speech analysis andSemantic module and intelligent sound analysis cloud and semantic analysis cloud are worked in coordination with data content are processed, and produceWhole feedback information content, feedback information content mainly to called explanation be when, who, what etc. Feedback letterFirst breath content transfers to intelligent interaction control module, and transfers to interactive information exhibition by intelligent interaction control moduleExisting module, represents module by interactive information and shows to called subscriber. When intelligent response client judges that incoming call is for urgentWhen situation, remind called receiving calls.
Described system also comprises intelligent response content data base, and it, should for storing default intelligent response contentAnswering content data base can carry out local data management data are upgraded.
The operation principle of described system is: system start from calling subscribe initiate dialogue, conversation audio data flow byInteractive voice and the processing module of intelligent terminal APP are processed in real time, after processing by voice data transmission extremelyIntelligent interaction control module; Intelligent interaction control module is responsible for carrying out comprehensive transmission and the storage control of data, byIntelligent interaction control module by voice data transmission to intelligent sound analysis and semantic module, and by intelligent languageCent is analysed with semantic module and intelligent sound and is analyzed cloud and semantic analysis cloud associated treatment; Result is by intelligenceCan mutual control module transfer to answer-mode judge module, select suitable replying by answer-mode judge modulePattern; And then by intelligent response mode module by answer-mode communication to interactive voice and processing module, continueInteractive voice is carried out in continuous and caller, forms circular treatment; After end-of-dialogue, by intelligent terminal, APP combinesClose analysis, and analysis result is transferred to interactive information by intelligent interaction control module represent module, by believing alternatelyBreath represents module and transmits response content information to called subscriber, or reminds called receiving calls.
The above embodiment of the present invention is only for example of the present invention is clearly described, and is not to thisThe restriction of working of an invention mode. For those of ordinary skill in the field, on the basis of above-mentioned explanationOn can also make other changes in different forms. Here without also giving all embodimentsWith exhaustive. All any amendments of doing within the spirit and principles in the present invention, be equal to and replace and improvement etc., allWithin should being included in the protection domain of the claims in the present invention.
Claims (10)
1. a method for the incoming call intelligent response based on intelligent terminal, is characterized in that, described methodComprise the following steps:
S1: when intelligent terminal is received incoming call, according to called subscriber's operation or default acknowledgement mechanism, choosingSelect and whether adopt smart mobile phone APP to carry out intelligent response;
S2: while adopting smart mobile phone APP to carry out intelligent response, incoming call is carried out to intellectual analysis and make and reply mouldFormula judgement, incoming call is carried out to intellectual analysis comprises that analysiss of caller mood, caller environmental analysis, keyword are monitored andOne or more in semantic analysis;
S3: carry out alternately with corresponding answer-mode and calling party, described answer-mode comprises caller behavior guidingPattern, presupposed information all announcement mode, medelling question-answering mode and remind answer the call a kind of or many in pattern of callerKind.
2. the method for the incoming call intelligent response based on intelligent terminal according to claim 1, its spyLevy and be, in step S1, according to called subscriber's operation or default acknowledgement mechanism, select whether to adopt intelligenceCan carry out intelligent response by mobile phone APP, its concrete grammar is:
When called subscriber initiatively replys, called subscriber can call out current call and answer, on-hook, on-hook alsoThe APP of quickly revert or employing intelligent terminal carries out the operation of intelligent response;
When called subscriber arranges whole incoming calls and is answered by smart mobile phone APP, to all incoming calls directly by intelligenceThe intelligent response APP of energy terminal answers;
Called subscriber does not arrange whole incoming calls and is answered by APP, and while not carrying out initiatively replying again, it is passive to enterAnswer-mode, when called subscriber does not reply overtimely, enables by the APP of intelligent terminal and answers intelligent response.
3. the method for the incoming call intelligent response based on intelligent terminal according to claim 1, its spyLevy and be, in step S2, incoming call is carried out to intellectual analysis and make answer-mode judgement, its concrete grammar is:
A) caller mood is analyzed: according to multiple dimension Synchronization Analysis such as caller tone, the tone, wording, identification is mainBe mood and can select most suitable dialogue sound and the tone according to caller mood;
B) caller environmental analysis: comprehensively analyze according to caller incoming call background sound or noise, judge caller ring of living inBorder;
C) keyword monitoring: mentioned content in Real-Time Monitoring calling party dialog process, if in calling party dialog processMention that called subscriber predicts the keyword of setting, by the mode active warning of bright screen, jingle bell or prompt toneCalled subscriber answers this incoming call;
D) semantic analysis: the implication to calling voice conversation content is analyzed, extracts key element.
4. the method for the incoming call intelligent response based on intelligent terminal according to claim 1, its spyLevy and be, in step S3, described answer-mode is specially:
A) caller behavior bootmode:
Judge that calling subscribe does not recognize and engage in the dialogue with intelligent response system when smart mobile phone APP analyzesTime, enter this pattern caller is carried out to mutual guiding;
B) presupposed information all announcement mode:
This pattern can combined with intelligent mobile phone A PP analysis result and called subscriber's configuration information jointly to callerUser sends customizing messages, informs the information such as caller called state;
C) medelling question-answering mode:
Medelling question-answering mode, by a kind of standardized dialogic operation of definition, is putd question to fixed grating by system to userFormula problem is also answered calling subscribe to record and the arrangement such as recording, is processed by called subscriber again;
D) remind the caller pattern of answering the call:
Remind the caller model application of answering the call to remind in urgent incoming call scene, as supervised by user emotion, keywordThe comprehensive analysis of brake, when excited in calling party dialog process and mentioned the key that called advance notice arrangesWord, answers this incoming call by mode active warning called subscribers such as bright screen, jingle bell, voice reminders, avoids closingKey phone is missed.
5. the method for the incoming call intelligent response based on intelligent terminal according to claim 1, its spyLevy and be, described method also comprises: information feedback, smart mobile phone APP is after intelligent response completes, to quiltMake user send the integrated information of showing intelligent response feedback, feedback information had both comprised the record of interactive voice processSound, also comprises the Comprehensive analysis results of system to interaction content.
6. a system for the incoming call intelligent response based on intelligent terminal, is characterized in that, described systemComprise:
Speech processes and interactive module: for carrying out interactive voice with calling subscribe, and interactive voice content is enteredRow is processed, and transfers to intelligent interaction control module after processing.
Intelligent interaction control module: for coordinating the Data Transmission Controlling of whole system;
Intelligent sound is analyzed and semantic module: can analyze cloud with intelligent sound analysis and intelligent semantic and carry outAlternately, to high in the clouds transmission processing request and process high in the clouds and return results, this module simultaneously can with intelligent interaction controlModule is carried out exchanges data, input dialogue speech data, output language data process result;
Intelligent sound analyze and intelligent semantic analyze cloud: be positioned at high in the clouds, for intelligent terminal APP work in coordination with intoRow language data process, forms analysis result;
Answer-mode judge module: judge information for receiving from the module of intelligent interaction control module, carry outThe selection of answer-mode, and selection result is transferred to intelligent response mode module, select the most suitable mould of replyingFormula;
Intelligent response mode module: intelligent response mode module comprises multiple answer-mode information, by answer-modeJudge module has been selected after current answer-mode, and intelligent response mode module passes the interaction mechanism of replying of this patternTransport to speech processes and interactive module, mutual by speech processes and interactive module and calling subscribe;
Information interaction represents module: for show the response result of intelligent response to called subscriber, or remind calledReceive calls.
7. the system of the incoming call intelligent response based on intelligent terminal according to claim 6, its spyLevy and be, described intelligent sound analysis and intelligent semantic are analyzed cloud and are comprised speech transcription cloud, phonetic synthesis cloud and languageJustice is analyzed cloud, can independently or with intelligent terminal APP work in coordination with and carry out language data process, forms analysis result.
8. the system of the incoming call intelligent response based on intelligent terminal according to claim 7, its spyLevy and be, described intelligent sound analysis and semantic module comprise following submodule:
Submodule is processed in intelligence transcription: for mutual with described speech transcription cloud, speech conversion is become to word;
Intelligent sound synthon module: for mutual with described phonetic synthesis cloud, generate voice according to word contentContent, for calling party dialog;
Intelligent semantic analyze submodule: for described semantic analysis cloud interactive cooperation, voice content is carried out to languageJustice is analyzed.
9. the system of the incoming call intelligent response based on intelligent terminal according to claim 6, its spyLevy and be, in described intelligent response mode module, answer-mode comprises caller behavior bootmode, presupposed informationAll announcement mode, remind called pattern and the medelling question-answering mode of answering the call.
10. the system of the incoming call intelligent response based on intelligent terminal according to claim 6, its spyLevy and be, described system also comprises intelligent response content data base, and it is for storing default intelligent response content,Response content database can carry out local data management to be upgraded data.
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| CN106791107A (en) * | 2016-12-22 | 2017-05-31 | 广东小天才科技有限公司 | Reminding method and device |
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| CN112489645A (en) * | 2020-11-05 | 2021-03-12 | 北京中凯信通信息技术有限公司 | Intelligent voice interaction method, system and storage medium |
| CN113472950A (en) * | 2021-06-11 | 2021-10-01 | 中国联合网络通信集团有限公司 | Automatic response method, system and electronic equipment |
| CN114598773A (en) * | 2020-12-03 | 2022-06-07 | 中移互联网有限公司 | Intelligent response system and method |
| CN117812180A (en) * | 2023-12-29 | 2024-04-02 | 深圳市君语科技有限公司 | Mobile phone incoming call information processing method based on intelligent voice processing |
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| CN111294471A (en) * | 2020-02-06 | 2020-06-16 | 广州市讯飞樽鸿信息技术有限公司 | Intelligent telephone answering method and system |
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| CN111343347A (en) * | 2020-03-19 | 2020-06-26 | 上海尊源通讯技术有限公司 | Communication device, communication system and communication control method |
| CN111491065A (en) * | 2020-06-24 | 2020-08-04 | 北京灵伴即时智能科技有限公司 | Intelligent landline telephone system, intelligent landline telephone outbound method and incoming call answering method |
| CN112489645A (en) * | 2020-11-05 | 2021-03-12 | 北京中凯信通信息技术有限公司 | Intelligent voice interaction method, system and storage medium |
| CN114598773A (en) * | 2020-12-03 | 2022-06-07 | 中移互联网有限公司 | Intelligent response system and method |
| CN114598773B (en) * | 2020-12-03 | 2023-09-05 | 中移互联网有限公司 | Intelligent response system and method |
| CN113472950A (en) * | 2021-06-11 | 2021-10-01 | 中国联合网络通信集团有限公司 | Automatic response method, system and electronic equipment |
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