CN113472950A - Automatic response method, system and electronic equipment - Google Patents
Automatic response method, system and electronic equipment Download PDFInfo
- Publication number
- CN113472950A CN113472950A CN202110654838.2A CN202110654838A CN113472950A CN 113472950 A CN113472950 A CN 113472950A CN 202110654838 A CN202110654838 A CN 202110654838A CN 113472950 A CN113472950 A CN 113472950A
- Authority
- CN
- China
- Prior art keywords
- text
- information
- reply
- voice
- message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000000034 method Methods 0.000 title claims abstract description 34
- 230000004044 response Effects 0.000 title abstract description 62
- 238000006243 chemical reaction Methods 0.000 claims description 8
- 238000004590 computer program Methods 0.000 claims description 5
- 238000012216 screening Methods 0.000 claims description 5
- 239000000126 substance Substances 0.000 claims description 3
- 238000004891 communication Methods 0.000 abstract description 5
- 230000008569 process Effects 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 230000026676 system process Effects 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72484—User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L15/18—Speech classification or search using natural language modelling
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. SMS or e-mail
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/225—Feedback of the input speech
Abstract
The invention provides an automatic response method, which relates to the technical field of communication and comprises the following steps: responding to the received voice sent by the calling terminal, and converting the voice into text information; performing semantic analysis on the text information, and determining reply voice matched with the text information according to a semantic analysis result; and sending the reply voice to the calling terminal. The invention also provides an automatic response system and electronic equipment.
Description
Technical Field
The invention relates to the technical field of communication, in particular to an automatic response method, an automatic response system and electronic equipment.
Background
With the continuous development of internet technology and smart phones, people's communication and interaction are increasingly unable to leave the mobile phones, and the dependence degree on the mobile phones is higher and higher.
However, in the prior art, there is a problem that when a user receives an important call suddenly and has to receive the important call, there may be a case that the user is not allowed to sound in the current environment (for example, in an important meeting or an environment that cannot go to quiet in a short time, etc.), which causes the user not to deal with the important call in time, and causes inconvenience to the user.
Disclosure of Invention
The invention aims to solve at least one technical problem in the prior art, and provides an automatic response method, an automatic response system and electronic equipment.
In a first aspect, the present invention provides an automatic response method, including:
responding to the received voice sent by the calling terminal, and converting the voice into text information;
performing semantic analysis on the text information, and determining reply voice matched with the text information according to a semantic analysis result;
and sending the reply voice to the calling terminal.
In some embodiments, the determining, according to the semantic analysis result, the response voice matching the text information includes:
determining a first standby text reply message from at least one first standby text reply message as a text reply message matched with the text message;
and determining the called voice information which is pre-recorded by the called party and corresponds to the text reply information as the reply voice.
In some embodiments, the determining, according to the semantic analysis result, the response voice matching the text information includes:
determining text reply information matched with the text information according to a semantic analysis result;
and converting the text reply information into the reply voice of the called user based on the pre-stored sound attribute information of the called user.
In some embodiments, the determining text reply information matching the text information according to the semantic analysis result includes:
screening out at least one second standby text reply message from a preset database according to the semantic analysis result;
determining a second alternate text reply message from at least one of the second alternate text reply messages as the text reply message matching the text message.
In some embodiments, said determining a second alternate text reply message from at least one of said second alternate text reply messages as the text reply message matching said text message comprises:
sending at least one second standby text reply message to a called terminal for displaying;
and responding to the received selection operation of the called user, and using the second standby text reply information selected by the called user as text reply information matched with the text information.
In some embodiments, said determining a second alternate text reply message from at least one of said second alternate text reply messages as the text reply message matching said text message comprises:
and selecting the second spare text reply information with the maximum matching degree with the text information as the text reply information matched with the text information.
In some embodiments, the determining text reply information matching the text information according to the semantic analysis result includes:
and receiving text reply information input by the called user based on the semantic analysis result, and taking the text reply information input by the called user as text reply information matched with the text information.
In a second aspect, the present invention further provides an automatic answering system, including:
the text conversion module is used for responding to the received voice sent by the calling terminal and converting the voice into text information;
the matching module is used for performing semantic analysis on the text information and determining reply voice matched with the text information according to a semantic analysis result;
and the sending module is used for sending the reply voice to the calling terminal.
In some embodiments, the matching module is specifically configured to determine, from at least one first standby text reply message, one first standby text reply message as a text reply message matching the text message, and determine, as the reply voice, a called voice message that is previously recorded by a called party corresponding to the text reply message.
In some embodiments, the matching module comprises:
the determining unit is used for determining the text reply information matched with the text information according to the semantic analysis result;
and the voice conversion unit is used for converting the text reply information determined by the determination unit into the reply voice of the called user based on the pre-stored sound attribute information of the called user.
In some embodiments, the system further comprises:
the receiving module is used for receiving the text reply information input by the called user based on the semantic analysis result;
the matching module is specifically configured to use the text reply information received by the receiving module and input by the called subscriber as the text reply information matched with the text information.
In a third aspect, the present invention also provides an electronic device, including:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores one or more computer programs executable by the at least one processor, the one or more computer programs being executable by the at least one processor to enable the at least one processor to perform the auto-answer method provided by the first aspect of the invention.
The invention has the beneficial technical effects;
according to the automatic answering method, the automatic answering system and the electronic equipment, when the voice sent by the calling terminal is received, the voice is converted into the text information, the semantic analysis is carried out on the text information, the answering voice matched with the text information is determined according to the semantic analysis result, and the answering voice is sent to the calling terminal, so that the called user can keep intelligent conversation with the calling user under the condition that the called user is inconvenient to answer the call, and the conversation experience of the user is improved.
Drawings
Fig. 1 is a flowchart of an automatic answering method according to an embodiment of the present invention;
FIG. 2 is a flow chart of another automatic answering method according to the present invention;
fig. 3 is a flowchart of another automatic answering method according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of an automatic answering system according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of another automatic answering system according to an embodiment of the present invention.
Detailed Description
In order to make those skilled in the art better understand the technical solution of the present invention, the following describes the automatic answering method, system and electronic device provided by the present invention in detail with reference to the accompanying drawings.
The automatic response method provided by the invention is realized based on an automatic response system, and the automatic response system can be integrated in a server end and a call terminal used by a user, and is used for assisting the called user to communicate with a calling terminal when the called user is in a scene where the called user is inconvenient to answer the call (especially the called user is inconvenient to make a sound), so that the user experience is improved.
Fig. 1 is a flowchart of an automatic response method according to an embodiment of the present invention.
As shown in fig. 1, an automatic answering method provided in the embodiment of the present invention includes:
and step S101, responding to the received voice sent by the calling terminal, and converting the voice into text information.
When the called terminal receives the call request sent by the calling terminal, the called user connects the call on the called terminal, and meanwhile, the called user can start the automatic response system by performing triggering operation (such as clicking operation) on the called terminal, so that the call enters an automatic response mode. It should be noted that, in the present invention, the called user can access the earphone to the called terminal, so as to listen to the voice sent by the calling terminal through the earphone when the automatic answering system processes the call with the calling terminal.
When the calling terminal sends voice to the called terminal, the automatic response system receives the voice and converts the voice into text information, and meanwhile, the called user answers the voice sent by the calling user through the earphone.
In some embodiments, the automatic answering system displays the text information converted by voice on the called terminal for the called user to view.
And S102, performing semantic analysis on the character information, and determining the reply voice matched with the character information according to a semantic analysis result.
The automatic answering system carries out semantic analysis on the text information converted from the voice sent by the calling terminal so as to make clear the intention of the calling user according to the voice analysis result and further determine the answering voice matched with the text information according to the intention of the calling user.
Fig. 2 is a flowchart of another automatic answering method according to an embodiment of the present invention. As shown in fig. 2, in some embodiments, the step of determining the reply voice matching the text information according to the semantic analysis result in step S102 includes:
step S1021a determines a first alternative text reply message from the at least one first alternative text reply message as the text reply message matching the text message.
Step S1022a, determining the called voice information previously recorded by the called party corresponding to the text reply information as the reply voice.
In this embodiment, the first standby text reply message is text message corresponding to the called voice message pre-recorded by the called party. Specifically, the called user inputs at least one called voice message in advance based on various possible conversation scenes, the automatic response system stores the at least one called voice message and first standby text response messages corresponding to the called voice message, the automatic response system performs semantic analysis on text messages converted from voice sent by the calling terminal, the user intention of the calling user is determined based on the semantic analysis result, then a matched text response message is determined from the at least one first standby text response message according to the user intention of the calling user, and the called voice message corresponding to the determined text response message is determined as a response voice.
Fig. 3 is a flowchart of another automatic answering method according to an embodiment of the present invention. In other embodiments, as shown in fig. 3, the step of determining the reply voice matching the text message according to the semantic analysis result includes:
step S1021b, determining the text reply information matched with the text information according to the semantic analysis result.
Step S1022b, based on the pre-stored sound attribute information of the called user, converts the text reply information into the reply voice of the called user.
Compared with the previous embodiment, when the called user does not input the called voice information based on different conversation scenes in advance, the automatic response system firstly determines the text response information which accords with the user intention of the calling user, and then converts the determined text response information into the response voice based on the voice attribute information of the called user, namely, the voice of the called user is simulated to generate the response voice corresponding to the text response information. The voice attribute information of the called user is determined by the automatic response system based on the voice input by the called user in advance.
Further, the process of determining the text reply information according to the semantic analysis result in step S1021b can be implemented in various ways.
Specifically, in some embodiments, the step S1021b may specifically include:
step S1021 b', according to the semantic analysis result, at least one second alternative text reply message is screened from the preset database, and a second alternative text reply message is determined from the at least one second alternative text reply message as the text reply message matched with the text message.
In this embodiment, the second standby text reply message is a text reply message preset by the system or stored in a preset database for the called party, and the automatic answering system can determine the text reply message matched with the text message corresponding to the voice sent by the calling terminal from the second standby text reply message stored in the preset database by querying the preset database.
Further, the process by which the automatic answering system determines the text reply message from the at least one second alternative text reply message may be implemented in a variety of ways.
Specifically, in some embodiments, the step of determining a second alternative text reply message as the text reply message matching the text message from at least one second alternative text reply message in step S1021 b' is specifically as follows: and sending at least one second standby text reply message to the called terminal for displaying, and taking the second standby text reply message selected by the called user as the text reply message matched with the text message in response to receiving the selection operation of the called user.
In the embodiment, the automatic answering system firstly screens out at least one second standby text answering information which accords with the intention of a calling user from all second standby text answering information stored in a preset database based on a semantic analysis result, and sends the screened second standby text answering information to a called terminal for displaying; then, the called user checks the second standby text reply information screened out by the automatic response system on the called terminal, and makes a selection, for example, a second standby text information is selected by clicking operation; and finally, the automatic response system responds to the selection operation of the called user and determines the second standby text response information selected by the called user as text response information matched with the text information corresponding to the voice sent by the calling terminal. The at least one second standby text reply message meeting the intention of the calling user may be a second standby text reply message having a matching degree of text messages corresponding to the voice of the calling user greater than or equal to a preset value (e.g., 50%).
In the embodiment, the automatic answering process is smoother by enabling the called user to actively select the text answering information.
In other embodiments, the step of determining a second alternative text reply message from the at least one second alternative text reply message in step S1021 b' as the text reply message matching the text message is specifically as follows: and selecting the second spare text reply message with the maximum matching degree with the text message as the text reply message matched with the text message.
In this embodiment, the automatic response system first screens out at least one second spare text reply message that meets the intention of the calling user from all second spare text reply messages stored in the preset database based on the semantic analysis result, further calculates the matching degree between the screened out second spare text reply message and the text message corresponding to the voice sent by the calling terminal, and finally takes the second spare text reply message with the largest matching degree as the text reply message matched with the text message corresponding to the voice sent by the calling terminal. In some embodiments, the automatic response system may sort the screened second alternative text response messages in descending order according to the matching degree, and use the first-ranked second alternative text response message as the text response message matching the text message.
In some embodiments, the automatic response system may allow the called user to enter the text response information when none of the pre-stored alternate text response information (including the first alternate text response information and the second alternate text response information) matches the user intent of the current calling user, or the called user wants to reorganize the spoken response to the calling user.
Specifically, in this embodiment, the process of determining the reply voice matching the text message according to the semantic analysis result in step S102 specifically includes: and receiving the text reply information input by the called user based on the semantic analysis result, and taking the text reply information input by the called user as the text reply information matched with the text information.
In some embodiments, when the automatic response system determines that none of the pre-stored alternative text response messages matches the user intention of the current calling user according to the semantic analysis result, the automatic response system may prompt the called user to input the text response message, for example, prompt the called user to input the text response message in a vibration manner.
The embodiment enables the automatic response process to be smoother and natural by receiving the text response information actively input by the called user, and the user experience is better.
Step S103, the reply voice is sent to the calling terminal.
And after determining the reply voice, the automatic response system sends the reply voice to the calling terminal so that the calling user can continue to communicate with the called user based on the reply voice.
According to the automatic answering method provided by the embodiment of the invention, when the voice sent by the calling terminal is received, the voice is converted into the text information, the semantic analysis is carried out on the text information, the reply voice matched with the text information is determined according to the semantic analysis result, and the reply voice is sent to the calling terminal, so that the called user can keep intelligent conversation with the calling user under the condition that the called user is inconvenient to answer the call, and the conversation experience of the user is further improved.
In addition, in some embodiments of the present invention, after the called user starts the automatic response system by performing a triggering operation on the called terminal, the automatic response system may generate a greeting voice before receiving the voice sent by the calling terminal, and send the greeting voice to the calling terminal, so as to start a call with the calling user. The greeting voice generation method may be generated by the above-mentioned reply voice generation method, and please refer to the above description, which is not described herein again.
Fig. 4 is a schematic structural diagram of an automatic response system according to an embodiment of the present invention.
As shown in fig. 4, the system includes: a character conversion module 11, a matching module 12 and a sending module 13.
The text conversion module 11 is configured to convert a voice into text information in response to receiving the voice sent by the calling terminal; the matching module 12 is used for performing semantic analysis on the text information and determining a reply voice matched with the text information according to a semantic analysis result; the sending module 13 is configured to send the reply voice to the calling terminal.
Further, in some embodiments, the matching module 12 is specifically configured to determine, from at least one first standby text reply message, a first standby text reply message as a text reply message matching the text message, and determine, as a reply voice, a called voice message that is previously recorded by a called party corresponding to the text reply message.
In other embodiments, the matching module specifically includes: a determination unit and a speech conversion unit (not shown in the figure).
The determining unit is used for determining text reply information matched with the text information according to the semantic analysis result; the voice conversion unit is used for converting the text reply information determined by the determination unit into the reply voice of the called user based on the pre-stored sound attribute information of the called user.
Further, in some embodiments, the determining unit specifically includes: a screening subunit and a determining subunit (not shown in the figure).
The screening subunit is used for screening out at least one standby text reply message from a preset database according to the analysis result; and a determining subunit, configured to determine one alternative text reply message from the at least one alternative text reply message as the text reply message matching the text message.
Further, in some implementations, the determining subunit is specifically configured to, in response to receiving a selection operation of the called user, use the standby text reply message selected by the called user as the text reply message matched with the text message.
In other embodiments, the determining subunit is specifically configured to select the spare text reply information with the highest matching degree with the text information as the text reply information matched with the text information.
Fig. 5 is a schematic structural diagram of another automatic answering system according to an embodiment of the present invention.
As shown in fig. 5, in some embodiments, the automatic answering system further comprises: a receiving module 14.
The receiving module 14 is configured to receive text reply information input by the called user based on the semantic analysis result; correspondingly, the matching module 12 is specifically configured to use the text reply information received by the receiving module 14 and input by the called user as the text reply information matched with the text information.
An embodiment of the present invention further provides an electronic device, including: at least one processor; and a memory communicatively coupled to the at least one processor; the memory stores one or more computer programs executable by the at least one processor, and the one or more computer programs are executed by the at least one processor, so that the at least one processor can execute the automatic answering method provided by the embodiment of the invention.
Specifically, in some embodiments, the electronic device may be a server, for example, the electronic device is an automatic response server provided at the communications carrier, or a functional module integrated in the server of the communications carrier; in other embodiments, the electronic device may also be a terminal, for example, a mobile phone, or an electronic device such as a pad or a smart watch that supports a call function.
It will be understood that the above embodiments are merely exemplary embodiments taken to illustrate the principles of the present invention, which is not limited thereto. It will be apparent to those skilled in the art that various modifications and improvements can be made without departing from the spirit and substance of the invention, and these modifications and improvements are also considered to be within the scope of the invention.
Claims (12)
1. An automatic answering method, comprising:
responding to the received voice sent by the calling terminal, and converting the voice into text information;
performing semantic analysis on the text information, and determining reply voice matched with the text information according to a semantic analysis result;
and sending the reply voice to the calling terminal.
2. The method according to claim 1, wherein said determining the answer speech matching the text information according to the semantic analysis result comprises:
determining a first standby text reply message from at least one first standby text reply message as a text reply message matched with the text message;
and determining the called voice information which is pre-recorded by the called party and corresponds to the text reply information as the reply voice.
3. The method according to claim 1, wherein said determining the answer speech matching the text information according to the semantic analysis result comprises:
determining text reply information matched with the text information according to a semantic analysis result;
and converting the text reply information into the reply voice of the called user based on the pre-stored sound attribute information of the called user.
4. The method according to claim 3, wherein said determining text reply information matching said text information according to the semantic analysis result comprises:
screening out at least one second standby text reply message from a preset database according to the semantic analysis result;
determining a second alternate text reply message from at least one of the second alternate text reply messages as the text reply message matching the text message.
5. The method of claim 4, wherein said determining a second alternate text reply message from at least one of said second alternate text reply messages as a text reply message matching said text message comprises:
sending at least one second standby text reply message to a called terminal for displaying;
and responding to the received selection operation of the called user, and using the second standby text reply information selected by the called user as text reply information matched with the text information.
6. The method of claim 4, wherein said determining a second alternate text reply message from at least one of said second alternate text reply messages as a text reply message matching said text message comprises:
and selecting the second spare text reply information with the maximum matching degree with the text information as the text reply information matched with the text information.
7. The method according to claim 3, wherein said determining text reply information matching said text information according to the semantic analysis result comprises:
and receiving text reply information input by the called user based on the semantic analysis result, and taking the text reply information input by the called user as text reply information matched with the text information.
8. An automatic answering system, comprising:
the text conversion module is used for responding to the received voice sent by the calling terminal and converting the voice into text information;
the matching module is used for performing semantic analysis on the text information and determining reply voice matched with the text information according to a semantic analysis result;
and the sending module is used for sending the reply voice to the calling terminal.
9. The system according to claim 8, wherein the matching module is specifically configured to determine a first standby text reply message as the text reply message matching the text message from at least one first standby text reply message, and determine the called voice message that is pre-entered by the called party corresponding to the text reply message as the reply voice.
10. The system of claim 8, wherein the matching module comprises:
the determining unit is used for determining the text reply information matched with the text information according to the semantic analysis result;
and the voice conversion unit is used for converting the text reply information determined by the determination unit into the reply voice of the called user based on the pre-stored sound attribute information of the called user.
11. The system of claim 10, further comprising:
the receiving module is used for receiving the text reply information input by the called user based on the semantic analysis result;
the matching module is specifically configured to use the text reply information received by the receiving module and input by the called subscriber as the text reply information matched with the text information.
12. An electronic device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores one or more computer programs executable by the at least one processor to enable the at least one processor to perform the method of any one of claims 1-7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110654838.2A CN113472950A (en) | 2021-06-11 | 2021-06-11 | Automatic response method, system and electronic equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110654838.2A CN113472950A (en) | 2021-06-11 | 2021-06-11 | Automatic response method, system and electronic equipment |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN113472950A true CN113472950A (en) | 2021-10-01 |
Family
ID=77869810
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202110654838.2A Pending CN113472950A (en) | 2021-06-11 | 2021-06-11 | Automatic response method, system and electronic equipment |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN113472950A (en) |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1984168A (en) * | 2006-05-31 | 2007-06-20 | 华为技术有限公司 | Mobile terminal with automatic answer and/or speech message-leaving functions |
| CN101355602A (en) * | 2008-09-04 | 2009-01-28 | 宇龙计算机通信科技(深圳)有限公司 | Mobile terminal as well as method and system for automatically answering thereof |
| CN103078995A (en) * | 2012-12-18 | 2013-05-01 | 苏州思必驰信息科技有限公司 | Customizable individualized response method and system used in mobile terminal |
| CN105592196A (en) * | 2016-01-23 | 2016-05-18 | 广州市讯飞樽鸿信息技术有限公司 | Incoming call intelligent response method and system based on intelligent terminal |
| CN111683175A (en) * | 2020-04-22 | 2020-09-18 | 北京捷通华声科技股份有限公司 | Method, device, equipment and storage medium for automatically answering incoming call |
-
2021
- 2021-06-11 CN CN202110654838.2A patent/CN113472950A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1984168A (en) * | 2006-05-31 | 2007-06-20 | 华为技术有限公司 | Mobile terminal with automatic answer and/or speech message-leaving functions |
| CN101355602A (en) * | 2008-09-04 | 2009-01-28 | 宇龙计算机通信科技(深圳)有限公司 | Mobile terminal as well as method and system for automatically answering thereof |
| CN103078995A (en) * | 2012-12-18 | 2013-05-01 | 苏州思必驰信息科技有限公司 | Customizable individualized response method and system used in mobile terminal |
| CN105592196A (en) * | 2016-01-23 | 2016-05-18 | 广州市讯飞樽鸿信息技术有限公司 | Incoming call intelligent response method and system based on intelligent terminal |
| CN111683175A (en) * | 2020-04-22 | 2020-09-18 | 北京捷通华声科技股份有限公司 | Method, device, equipment and storage medium for automatically answering incoming call |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US7400712B2 (en) | Network provided information using text-to-speech and speech recognition and text or speech activated network control sequences for complimentary feature access | |
| US7519359B2 (en) | Voice tagging of automated menu location | |
| US7058429B2 (en) | System and method for distributing ring tone data used for generating ring tone of mobile phones | |
| US20050180464A1 (en) | Audio communication with a computer | |
| US8223945B2 (en) | Communication acceptance time extender | |
| CN112887194B (en) | Interactive method, device, terminal and storage medium for realizing communication of hearing-impaired people | |
| US20020111155A1 (en) | Language selecting method and mobile communication system | |
| US20050272415A1 (en) | System and method for wireless audio communication with a computer | |
| CN103259940A (en) | Communication terminal and message data transmission method | |
| US20050122959A1 (en) | Enhanced telecommunication system | |
| CN113472950A (en) | Automatic response method, system and electronic equipment | |
| US11683407B2 (en) | System and method for digital assistant interface utilizing plain-old-telephone | |
| KR100380829B1 (en) | System and method for managing conversation -type interface with agent and media for storing program source thereof | |
| CN107277284A (en) | Audio communication method and system, storage device based on VoLTE | |
| CN112259073A (en) | Voice and text direct connection communication method and device, electronic equipment and storage medium | |
| CN110798566A (en) | Call information recording method and device and related equipment | |
| KR100658889B1 (en) | Method for generating a receiving ring in a mobile communication system | |
| CN111935348A (en) | Method and device for providing call processing service | |
| TWI326549B (en) | System and method for handling speech sounds | |
| KR100598338B1 (en) | The system and method of voice message service using both internet and telephone | |
| CN113873078A (en) | Call control method and call control device | |
| CN114390144A (en) | Intelligent processing method, device and control system for voice incoming call | |
| CN113643699A (en) | Voice interaction method and device of air conditioner | |
| KR100413270B1 (en) | Method and cellular-phone for the deaf to communicate | |
| TWM646574U (en) | Smart voice response service system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20211001 |