CN107395866A - Call automatic answering machine method - Google Patents
Call automatic answering machine method Download PDFInfo
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- CN107395866A CN107395866A CN201710509369.9A CN201710509369A CN107395866A CN 107395866 A CN107395866 A CN 107395866A CN 201710509369 A CN201710509369 A CN 201710509369A CN 107395866 A CN107395866 A CN 107395866A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L15/18—Speech classification or search using natural language modelling
- G10L15/1822—Parsing for meaning understanding
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. SMS or e-mail
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- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computational Linguistics (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Health & Medical Sciences (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Artificial Intelligence (AREA)
- Telephone Function (AREA)
Abstract
This application discloses one kind call automatic answering machine method, it is related to communication technical field, this method includes：When having telephone access, judge whether to meet first condition；When meeting first condition, into answering record state, recording call content；Dialog context is parsed, generates text information, and show；Judge whether to meet second condition；When meeting second condition, record state will be answered and switch to voice answer-back state.The call automatic answering machine method that the application provides, when meeting first condition, into record state is answered, avoids missing important incoming call；It can also be shown to user by ticket call Context resolution into text information, help user quickly to understand dialog context；Moreover, according to text information, additionally it is possible to record state will be answered and switch to voice answer-back state, with the phone that timely processing is urgent or important.Therefore, it is possible to meet under different scenes, the call demand of user.
Description
Technical field
The application is related to communication technical field, more particularly to a kind of call automatic answering machine method.
Background technology
With the development of the communication technology, the scene that the live and work of people is related to call is increasingly abundanter.Have unavoidably
Certain situation, user is inconvenient to receive calls, or misses and receive calls, and in order to solve the above problems, automatic answering machine occurs
Technology, realize the function of auto-pickup and record.But automatic answering machine technology of the prior art, mode is relatively simple, can not
Meet the differentiated demand under client's different scenes.For example, when carrying out hardly important meeting, if message is very heavy
Will, user tends to selection and answered；If message is inessential, user tends to select automatic answering machine；But in the prior art
Automatic answering machine technology None- identified dialog context, user is not made a choice according to the actual requirements.
The content of the invention
In order to one of solve the above problems, conversed automatic answering machine method this application provides one kind, including：
When having telephone access, judge whether to meet first condition；
When meeting first condition, into answering record state, recording call content；
Dialog context is parsed, generates text information, and show；
Judge whether to meet second condition；
When meeting second condition, record state will be answered and switch to voice answer-back state.
In the above-mentioned technical solutions, further, meet that first condition refers to：
Within the regular hour, the answer command of user is not got；
Or, get the instruction that record state is answered in the entrance that user makes.
In the above-mentioned technical solutions, further, when getting the entrance that user makes and answering the instruction of record state, further
Obtain user's selection answers record sentence, and the record sentence of answering of acquisition is reported to conversation object.
In the above-mentioned technical solutions, further, while recording call content, according to the selection of user and mobile phone institute
The pattern at place, selection perform synchronous voice broadcast or keep mute state.
In the above-mentioned technical solutions, further, first determine whether the selection of user, selection perform synchronous voice broadcast or
Person keeps mute state；When user does not make a choice, if mobile phone is in outdoor pattern, synchronous voice broadcast is performed；
If mobile phone is in conference model, mute state is kept.
In the above-mentioned technical solutions, further, the text information of generation, for the full detail of dialog context, Huo Zhetong
Talk about the keyword of content.
In the above-mentioned technical solutions, further, the display methods of the text information of generation comprises at least：
Shown on the display screen of the machine of access phone；
Shown in the other-end equipment with native binding.
In the above-mentioned technical solutions, further, meet that second condition refers to：
Get the instruction for the progress voice answer-back that user makes.
In the above-mentioned technical solutions, further, after it will answer record state and switch to voice answer-back state：
Judge whether to meet third condition；
When meeting third condition, voice answer-back state is switched to and answers record state.
In the above-mentioned technical solutions, further, meet that third condition refers to：
Get that user makes switches to the instruction for answering record state.
The call automatic answering machine method provided compared to prior art, the application, when meeting first condition, recorded into answering
State, avoid missing important incoming call；It can also be shown to user by ticket call Context resolution into text information, help user
It is quick to understand dialog context；Moreover, according to text information, additionally it is possible to record state will be answered and switch to voice answer-back state, with timely
Handle urgent or important phone.Therefore, it is possible to meet under different scenes, the call demand of user.
The additional aspect and advantage of the application will become obvious in following description section, or the practice for passing through the application
Recognize.
Brief description of the drawings
, below will be to specific in order to illustrate more clearly of the application embodiment or technical scheme of the prior art
The required accompanying drawing used is briefly described in embodiment or description of the prior art, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the application, for those of ordinary skill in the art, before creative work is not paid
Put, other accompanying drawings can also be obtained according to these accompanying drawings.
To more fully understand and illustrating some embodiments of the present application, below with reference to the description of accompanying drawing reference implementation example,
In the drawings, same digital number indicates corresponding part in the accompanying drawings.
Fig. 1 is the illustrative diagram of the Environment System provided according to some embodiments of the present application.
Fig. 2 is the exemplary cell schematic diagram of the electronic functionalities configuration shown in Fig. 1.
Fig. 3 is the exemplary process diagram of the call automatic answering machine method provided according to some embodiments of the present application.
Embodiment
Description below with reference to accompanying drawing is had the right the application defined in requirement and its equivalent for ease of Integrated Understanding
Various embodiments.These embodiments include various specific details in order to understand, but these be considered only as it is exemplary.Cause
This, it will be appreciated by those skilled in the art that carrying out variations and modifications without departing from this to various embodiments described here
The scope and spirit of application.In addition, briefly and to be explicitly described the application, the application will be omitted to known function and structure
Description.
The term and phrase used in description below and claims is not limited to literal meaning, and be merely can
Understand and as one man understand the application.Therefore, for those skilled in the art, it is possible to understand that, there is provided to the various implementations of the application
The description of example is only the purpose to illustrate, rather than limitation appended claims and its application of Equivalent definitions.
Below in conjunction with the accompanying drawing in the application some embodiments, the technical scheme in the embodiment of the present application is carried out clear
Chu, it is fully described by, it is clear that described embodiment is only some embodiments of the present application, rather than whole embodiments.
Based on the embodiment in the application, those of ordinary skill in the art are obtained all under the premise of creative work is not made
Other embodiment, belong to the scope of the application protection.
It should be noted that the term used in the embodiment of the present application is the mesh for being only in description specific embodiment
, and it is not intended to be limiting the application." one " of singulative used in the embodiment of the present application and appended claims,
"one", " one kind ", " described " and "the" be also intended to including most forms, unless context clearly shows that other implications.Also
It should be appreciated that term "and/or" used herein refer to and list items purposes comprising one or more mutually bindings it is any or
It is possible to combine.Expression " first ", " second ", " described the first " and " described the second " be used for modify respective element without examining
Worry order or importance, are used only for distinguishing a kind of element and another element, without limiting respective element.
Terminal according to the application some embodiments can be electronic equipment, the electronic equipment can include smart mobile phone,
PC (PC, such as tablet personal computer, desktop computer, notebook, net book, palm PC PDA), mobile phone, e-book
Reader, portable media player (PMP), audio/video player (MP3/MP4), video camera, virtual reality device
And one or more of combinations in wearable device etc. (VR).According to some embodiments of the present application, the wearable device
Including type of attachment (such as wrist-watch, ring, bracelet, glasses or wear-type device (HMD)), integrated type (such as electronics clothes
Dress), decorated type (such as pad skin, tatoo or built in electronic device) etc. in one or more of combinations.The application's
In some embodiments, the electronic equipment can be flexible, be not limited to the said equipment, or can be in above-mentioned various equipment
One or more of combinations.In this application, term " user " may indicate that using the people of electronic equipment or using electronic equipment
Equipment (such as artificial intelligence electronic equipment).
The embodiment of the present application provides a kind of call automatic answering machine method.For the ease of understanding the embodiment of the present application, below
The embodiment of the present application is described in detail refer to the attached drawing.
Fig. 1 is the illustrative diagram of the Environment System 100 provided according to some embodiments of the present application.Such as Fig. 1
Shown, Environment System 100 can include electronic equipment 110, network 120 and server 130 etc..Electronic equipment 110 can be with
Including bus 111, processor 112, memory 113, input/output module 114, display 115, communication module 116 and physics
Key 117 etc..In some embodiments of the present application, electronic equipment 110 can omit one or more elements, or can enter one
Step includes one or more other elements.
Bus 111 can include circuit.The circuit can be with one or more element (examples in interconnection electronics 110
Such as, bus 111, processor 112, memory 113, input/output module 114, display 115 and communication module 116).It is described
Circuit can also realize communication (for example, obtaining and/or sending number between one or more elements in electronic equipment 110
According to).
Processor 112 can include one or more coprocessors (Co-processor), application processor (AP,
Application Processor) and communication processor (Communication Processor).As an example, processor
112 can perform the control and/or data processing with one or more elements of electronic equipment 110.For example, processor 12 can be with
Associated rights are set, and identifying procedure can be started, to judge whether user possesses authority.
Memory 113 can be with data storage.The data can include other with one or more of electronic equipment 110
The related instruction of element or data.For example, the data can include the initial data of the before processing of processor 112, intermediate data
And/or the data after processing.Specifically, memory 113 can store photo, image, iris information etc..Memory 113 can
With including impermanent memory memory and/or permanent memory memory.
According to some embodiments of the present application, memory 113 can store software and/or program.Described program can wrap
Include kernel, middleware, API (API, Application Programming Interface) and/or using journey
Sequence.At least a portion of the kernel, the middleware or the API can include operating system (OS,
Operating System).As an example, the kernel can be controlled or managed for performing other programs (for example, middle
Part, API and application program) in realize operation or function system resource (for example, bus 111, processor
112nd, memory 113 etc.).In addition, the kernel can provide interface.The interface can by the middleware, it is described should
One or more elements of electronic equipment 110 are accessed with DLL or the application program to control or management system resource.
The middleware can be as the intermediate layer of data transfer.The data transfer can allow API or
Application program is with the kernel communication exchanging data.As an example, the middleware can be handled from the application program
One or more task requests of acquisition.For example, the middleware can be to one or more application assigned electronic equipments
The priority of 110 system resource (for example, bus 111, processor 112, memory 113 etc.), and processing it is one or
Multiple tasks are asked.The API can be that the application program is used to control from the kernel or the middleware
The interface of function is provided.The API can also include one or more interfaces or function.The function can be used
In security control, Control on Communication, document control, window control, text control, image procossing, signal transacting etc..
Input/output module 114 can send what is inputted from user or external equipment to the other elements of electronic equipment 110
Instruction or data.Input/output module 114 can also be defeated by the instruction of the other elements acquisition from electronic equipment 110 or data
Go out to user or external equipment.
Display 115 can be with display content.The content can to user show all kinds (for example, text, image,
Video, icon and/or symbol).Display 115 can include liquid crystal display (LCD, Liquid Crystal Display),
Light emitting diode (LED, Light-Emitting Diode) display, Organic Light Emitting Diode (OLED, Organic Light
Emitting Diode) display, Micro Electro Mechanical System (MEMS, Micro Electro Mechanical Systems) display
Device or electric paper display etc., or several combinations.Display 115 can include touch-screen.In certain embodiments, display
115 can show virtual key.The touch-screen can obtain the input of the virtual key.Display 115 can be touched by described
Touch screen and obtain input.The input can include touch input, gesture input, action input, close input, electronic pen or user
The input (for example, hovering input) of body part.
Communication module 116 can configure the communication between equipment.In certain embodiments, network environment 100 can enter one
Step includes electronic equipment 140.As an example, the communication between the equipment can include electronic equipment 110 and other equipment (example
Such as, server 130 or electronic equipment 140) between communication.For example, communication module 116 can pass through radio communication or cable modem
Letter is connected to network 120, realizes and communicates with other equipment (for example, server 130 or electronic equipment 140).
The radio communication can include microwave communication and/or satellite communication etc..The radio communication can include honeycomb
Communication is (for example, global mobile communication (GSM, Global System for Mobile Communications), CDMA
(CDMA, Code Division Multiple Access), 3G (Third Generation) Moblie (3G, The 3rd Generation
Telecommunication), forth generation mobile communication (4G), the 5th third-generation mobile communication (5G)), Long Term Evolution (LTE,
Long Term Evolution), Long Term Evolution upgrade version (LTE-A, LTE-Advanced), WCDMA
(WCDMA, Wideband Code Division Multiple Access), UMTS (UMTS,
Universal Mobile Telecommunications System), WiMAX (WiBro, Wireless
Broadband) etc., or several combinations.According to some embodiments of the present application, the radio communication can include wireless local
Net (WiFi, Wireless Fidelity), bluetooth, low-power consumption bluetooth (BLE, Bluetooth Low Energy), ZigBee protocol
(ZigBee), near-field communication (NFC, Near Field Communication), magnetic safe transmission, radio frequency and body area network (BAN,
Body Area Network) etc., or several combinations.According to some embodiments of the present application, the wire communication can include
GLONASS (Glonass/GNSS, Global Navigation Satellite System), global positioning system
System (GPS, Global Position System), Beidou navigation satellite system or Galileo (European GPS)
Deng.The wire communication can include USB (USB, Universal Serial Bus), high-definition media interface
(HDMI, High-Definition Multimedia Interface), proposed standard 232 (RS-232, Recommend
Standard 232), and/or plain old telephone service (POTS, Plain Old Telephone Service) etc. in one
Kind, or several combinations.
Secondary or physical bond 117 can be used for user mutual.Secondary or physical bond 117 can include one or more entity keys.In some realities
Apply in example, user can be with the function of self-defined secondary or physical bond 117.As an example, secondary or physical bond 117 can input for user answers record state
Instruction, the instruction for carrying out voice answer-back is either inputted for user or switches to the instruction of answering record state for user's input.
Network 120 can include communication network.The communication network can include computer network (for example, LAN
(LAN, Local Area Network) or wide area network (WAN, Wide Area Network)), internet and/or telephone network
Deng, or several combinations.Network 120 can be to the other equipment in Environment System 100 (for example, electronic equipment 110, clothes
Business device 130, electronic equipment 140 etc.) send information.Described information can be included after being parsed to dialog context, the text of generation
Word information.
Server 130 can be by the other equipment in the connection Environment System 100 of network 120 (for example, electronic equipment
110th, electronic equipment 140 etc.).
Electronic equipment 140 can be identical or different with electronic equipment 110 type.According to some embodiments of the present application,
The part or all of operation performed in electronic equipment 110 can be in another equipment or multiple equipment (for example, electronic equipment 140
And/or server 130) in perform.In certain embodiments, when electronic equipment 110 be automatically or in response to request perform it is a kind of or
When multiple functions and/or service, electronic equipment 110 can ask other equipment (for example, electronic equipment 140 and/or server
130) perform function and/or service are substituted.In certain embodiments, electronic equipment 110 is in addition to perform function or service, further
Perform relative one or more functions.In certain embodiments, other equipment is (for example, electronic equipment 140 and/or clothes
Business device 130) asked function or other related one or more functions can be performed, implementing result can be sent to electricity
Sub- equipment 110.Electronic equipment 110 can repeat result or further handle implementing result, to provide asked function
Or service.As an example, electronic equipment 110 can use cloud computing, distributed computing technology and/or client-server end to calculate meter
Calculate etc., or several combinations.
It should be noted that the description for Environment System 100 above, only for convenience of description, can not be this Shen
It please be limited within the scope of illustrated embodiment.It is appreciated that for those skilled in the art, the principle based on the system can
Each element can be combined on the premise of without departing substantially from the principle, or forms subsystem and be connected with other elements,
To implementing the various modifications and variations on the above method and systematic difference field progress form and details.For example, network environment
System 100 may further include database.Such deformation, within the protection domain of the application.
Fig. 2 is the exemplary cell block diagram that the electronic functionalities provided according to some embodiments of the present application configure.Such as
Shown in Fig. 2, processor 112 can include processing module 200, and the processing module 200 can include acquiring unit 210, analysis
Unit 220, control unit 230.
According to some embodiments of the present application, acquiring unit 210 can obtain information.Described information can include but unlimited
In word, picture, audio, video, action, gesture etc., or several combinations.In certain embodiments, acquiring unit 210 can be with
Input information is obtained by input/output module 114, the touch-screen of display 115 and/or secondary or physical bond 117.As an example, obtain
Unit 210 is taken to obtain the information of the memory storage of memory 113, such as photo, image etc..As an example, acquiring unit 210 can
To obtain the input information of electronic equipment 110.It is described input information can include key-press input, touch-control input, gesture input, move
Input, remote input, transmission input etc., or several combination.Specifically, what input information can be made including user enters
Enter to answer the instruction of record state, the instruction for the progress voice answer-back that user makes and user make switches to the finger for answering record state
Order, in addition, also including the dialog context of conversation object.
In certain embodiments, acquiring unit 210 may further include sensor, and acquiring unit 210 can pass through institute
State sensor and obtain information, for example, obtaining trigger signal by the sensor.The sensor can include but is not limited to light
Dependent sensor, acoustic sensor, gas sensor, chemical sensor, voltage sensitive sensor, temp-sensitive sensor, fluid sensor, life
Thing sensor, laser sensor, Hall sensor, intelligence sensor etc., or several combinations.
According to some embodiments of the present application, information that analytic unit 220 can at least obtain to acquiring unit 210 and
The system information of electronic equipment.In certain embodiments, analytic unit 220 can analyse whether to meet certain condition, such as on
The first condition stated, second condition, third condition.In certain embodiments, analytic unit 220 can be to ticket call content
Semantic analysis is carried out, to generate text information.
According to some embodiments of the present application, control unit 230 can be with control electronics.The control electronics can
To perform action including control electronics 110.In certain embodiments, control unit 230 is according to the analysis of analytic unit 220
As a result, carry out control electronics 110 and perform action.For example, when analytic unit 220 is judging to meet first condition, control is single
First 230 control electronics, which enter, answers record state；When analytic unit 220 is judging that control unit 230 is controlled when meeting second condition
Electronic equipment processed switches to voice answer-back state by answering record state；When analytic unit 220 is judging to meet third condition, control
The control electronics of unit 230 are switched to by voice answer-back state and answer record state.
It should be noted that described above for the unit in processing module 200, only for convenience of description, can not be this
Application is limited within the scope of illustrated embodiment.It is appreciated that for those skilled in the art, the principle based on the system,
Unit may be combined on the premise of without departing substantially from the principle, or form submodule and connect with other units
Connect, the various modifications and variations in form and details are carried out to the function of implementing above-mentioned module and unit.For example, electronic equipment
110 may further include sensor etc., and acquiring unit 210 can obtain information by sensor.In another example processing unit
220 may further include division subelement etc..Such deformation, within the protection domain of the application.
Fig. 3 is the exemplary process diagram of the call automatic answering machine method provided according to some embodiments of the present application.Such as Fig. 3
Shown, flow 300 can be realized by processing module 200.
In the step 310, when having telephone access, judge whether to meet first condition.In some embodiments of the present application,
First condition refers to：Within the regular hour, the answer command of user is not got.I.e. in certain period of time, if user
Do not operated, then automatically into next step.In some embodiments of the present application, first condition refers to：User is got to do
The instruction of record state is answered in the entrance gone out.The dynamic selection of i.e. useful householder enters next step.It should be noted that above two first
Condition can exist simultaneously, that is, meet that any of which situation is put into next step.In some embodiments of the present application, first
Condition refers to electronic equipment and is in do-not-disturb mode.
In step 320, when meeting first condition, into answering record state, recording call content.Record state is answered to refer to：Broadcast
After repayment record prompting, into announcement record pattern.
In certain embodiments, if electronic equipment is the entrance made according to user answer record state instruction enter answer record
State, can also further obtain user's selection answers record sentence, and the record sentence of answering of acquisition is reported to conversation object.Example
Such as, user in session, then selection report " I just in session, being in a hurry to leave a message, after meeting adjourned, can in time reply "；User
Driving, then selection is reported " I drives, busy to leave a message " etc..
In certain embodiments, into when answering record state, according to the pattern residing for the selection of user and mobile phone, it is determined that answering record
Pattern.The record pattern of answering refers to electronic equipment synchronously report message content, or keep mute state.Specifically, sentence first
The selection of disconnected user, is actively selected if user makes, and is deferred to its selection and is determined to answer record state accordingly.If user does not make
Go out and actively select, determine to answer record state accordingly further according to the pattern residing for mobile phone：If mobile phone is in outdoor pattern, perform
Synchronous voice broadcast；If mobile phone is in conference model, mute state is kept.
In a step 330, dialog context is parsed, using speech recognition technology, acoustic information is converted into word
Information, and it is shown to user.
In certain embodiments, the text information of generation is not only shown on the display screen of the machine of access phone；
It can also be shown in the other-end equipment with native binding.For example, user can intelligently wear intelligent watch, Intelligent bracelet etc.
Equipment is worn to be bound with mobile phone, can by these Intelligent worn devices in real time and quietly obtain answer record content.
In certain embodiments, the text information of display is the full detail of dialog context.In certain embodiments, in order to
Treatment effeciency is improved, only shows the keyword of dialog context.
In step 340, judge whether to meet second condition.In certain embodiments, second condition refers to：Get user
The instruction for the progress voice answer-back made.That is, by user, actively selection enters next step.Specifically, user can be by aobvious
Virtual key in display screen is selected, and can also be selected by secondary or physical bond.
In certain embodiments, second condition refers to：Recognize in text information and default keyword be present, such as " urgent "
" answering the call at once " " project alarm " etc..Above two second condition can exist simultaneously, as long as meeting one in two kinds of situations
Kind carries out next step.
In step 350, when meeting second condition, record state will be answered and switch to voice answer-back state.When user according to
The text information of display judges that this phone is particularly significant or urgent, can select voice answer-back according to being actually needed, be easy to use
Family timely processing urgency traffic.
In some embodiments of the present application, in addition to：
Step 360, after it will answer record state and switch to voice answer-back state, judge whether to meet third condition.At some
In embodiment, meet third condition refer to get that user makes switch to the instruction for answering record state.That is, actively selected by user
Into next step.Specifically, user can be selected by the virtual key on display screen, can also be selected by secondary or physical bond
Select.
Step 370, when meeting third condition, voice answer-back state is switched to and answers record state., can under some scenes
It can need again to switch to voice answer-back state and answer record state；For example, some emergency calls, user can be in voice answer-back shape
State, reply and instruction are simply made, is then switched to and answers record state, further to obtain details.
Citing：User in session when, have telephone access, autonomous selection, which enters, answers record state；According to the text information of display,
Know that this phone is very urgent, phone is connected, into voice answer-back state；In dialogue, other side informs that there is a urgent meeting half an hour
Can view, inquiry be participated in time, and user makes affirmative acknowledgement (ACK), is then switched to and answers record state；Answering record state, other side is by meeting
Details are informed.
In summary, the call automatic answering machine method that the application provides, when meeting first condition, into answering record state,
Avoid missing important incoming call；It can also be shown to user by ticket call Context resolution into text information, help user quick
Solve dialog context；Moreover, according to text information, additionally it is possible to record state will be answered and switch to voice answer-back state, it is tight with timely processing
Anxious or important phone.Therefore, it is possible to meet under different scenes, the call demand of user.
It should be noted that the above embodiments are intended merely as example, the application is not limited to such example, but can
To carry out various change.
It should be noted that in this manual, term " comprising ", "comprising" or its any other variant are intended to
Nonexcludability includes, so that process, method, article or equipment including a series of elements not only will including those
Element, but also the other element including being not expressly set out, or it is this process, method, article or equipment also to include
Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that
Other identical element also be present in process, method, article or equipment including the key element.
Finally, it is to be noted that, a series of above-mentioned processing are not only included with order described here in temporal sequence
The processing of execution, and the processing including performing parallel or respectively rather than in chronological order.
One of ordinary skill in the art will appreciate that realize all or part of flow in above-described embodiment method, being can be with
To be completed by the related hardware of computer program instructions, described program can be stored in a computer-readable recording medium,
The program is upon execution, it may include such as the flow of the embodiment of above-mentioned each method.Wherein, described storage medium can be magnetic disc,
CD, read-only storage (Read-Only Memory, ROM) or random access memory (Random Access Memory, RAM)
Deng.
Above disclosed is only some preferred embodiments of the application, it is impossible to the right model of the application is limited with this
Enclose, one of ordinary skill in the art will appreciate that all or part of flow of above-described embodiment is realized, and will according to the application right
Made equivalent variations are sought, still falls within and invents covered scope.
Claims (10)
1. one kind call automatic answering machine method, it is characterised in that including：
When having telephone access, judge whether to meet first condition；
When meeting first condition, into answering record state, recording call content；
Dialog context is parsed, generates text information, and show；
Judge whether to meet second condition；
When meeting second condition, record state will be answered and switch to voice answer-back state.
2. call automatic answering machine method according to claim 1, it is characterised in that meet that first condition refers to：
Within the regular hour, the answer command of user is not got；
Or, get the instruction that record state is answered in the entrance that user makes.
3. call automatic answering machine method according to claim 2, it is characterised in that get the entrance that user makes and answer record
During the instruction of state, further obtain user's selection answers record sentence, and the record sentence of answering of acquisition is reported to conversation object.
4. call automatic answering machine method according to claim 1, it is characterised in that while recording call content, root
According to the pattern residing for the selection of user and mobile phone, selection performs synchronous voice broadcast or keeps mute state.
5. call automatic answering machine method according to claim 4, it is characterised in that first determine whether the selection of user, select
Perform synchronous voice broadcast or keep mute state；When user does not make a choice, if mobile phone is in outdoor pattern,
Perform synchronous voice broadcast；If mobile phone is in conference model, mute state is kept.
6. call automatic answering machine method according to claim 1, it is characterised in that the text information of display is dialog context
Full detail, or the keyword of dialog context.
7. the call automatic answering machine method according to claim 1 or 6, it is characterised in that the display of the text information of generation
Method comprises at least：
Shown on the display screen of the machine of access phone；
Shown in the other-end equipment with native binding.
8. call automatic answering machine method according to claim 1, it is characterised in that meet that second condition refers to：
Get the instruction for the progress voice answer-back that user makes；
Or, detect in text information and default keyword occur.
9. it is according to claim 1 call automatic answering machine method, it is characterised in that will answer record state switch to voice should
After answering state：
Judge whether to meet third condition；
When meeting third condition, voice answer-back state is switched to and answers record state.
10. call automatic answering machine method according to claim 9, it is characterised in that meet that third condition refers to：
Get that user makes switches to the instruction for answering record state.
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| CN201710509369.9A CN107395866A (en) | 2017-06-28 | 2017-06-28 | Call automatic answering machine method |
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| CN201710509369.9A CN107395866A (en) | 2017-06-28 | 2017-06-28 | Call automatic answering machine method |
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| CN110113500A (en) * | 2019-05-10 | 2019-08-09 | 南京硅基智能科技有限公司 | A kind of method and system of cloud virtual mobile phone automatic switchover mode |
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Application publication date: 20171124 |