CN108076204A - The method and terminal of a kind of call treatment - Google Patents
The method and terminal of a kind of call treatment Download PDFInfo
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- CN108076204A CN108076204A CN201711244963.6A CN201711244963A CN108076204A CN 108076204 A CN108076204 A CN 108076204A CN 201711244963 A CN201711244963 A CN 201711244963A CN 108076204 A CN108076204 A CN 108076204A
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- 238000000034 method Methods 0.000 title claims abstract description 67
- 230000004044 response Effects 0.000 claims abstract description 20
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- 238000005194 fractionation Methods 0.000 claims description 13
- 238000004458 analytical method Methods 0.000 claims description 6
- 238000004590 computer program Methods 0.000 claims description 4
- 238000003672 processing method Methods 0.000 claims description 2
- 230000006870 function Effects 0.000 description 19
- 230000006854 communication Effects 0.000 description 13
- 238000004891 communication Methods 0.000 description 12
- 238000010586 diagram Methods 0.000 description 8
- 238000005516 engineering process Methods 0.000 description 5
- 230000008569 process Effects 0.000 description 5
- 230000001360 synchronised effect Effects 0.000 description 5
- 230000003068 static effect Effects 0.000 description 4
- 230000005611 electricity Effects 0.000 description 3
- 238000010295 mobile communication Methods 0.000 description 3
- 238000001514 detection method Methods 0.000 description 2
- 230000005764 inhibitory process Effects 0.000 description 2
- 239000004973 liquid crystal related substance Substances 0.000 description 2
- 230000007774 longterm Effects 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 230000008520 organization Effects 0.000 description 2
- KLDZYURQCUYZBL-UHFFFAOYSA-N 2-[3-[(2-hydroxyphenyl)methylideneamino]propyliminomethyl]phenol Chemical compound OC1=CC=CC=C1C=NCCCN=CC1=CC=CC=C1O KLDZYURQCUYZBL-UHFFFAOYSA-N 0.000 description 1
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- 238000005314 correlation function Methods 0.000 description 1
- 201000001098 delayed sleep phase syndrome Diseases 0.000 description 1
- 208000033921 delayed sleep phase type circadian rhythm sleep disease Diseases 0.000 description 1
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L15/18—Speech classification or search using natural language modelling
- G10L15/1822—Parsing for meaning understanding
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72433—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72484—User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events
Landscapes
- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computational Linguistics (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Health & Medical Sciences (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Artificial Intelligence (AREA)
- Telephone Function (AREA)
Abstract
The embodiment of the invention discloses the methods and terminal of a kind of call treatment;This method includes:When terminal is in setting state, the call of incoming call is answered;Gather the voice messaging in the call;The voice messaging is identified as corresponding text information;Keyword according to included by being retrieved in the keyword database of setting in the text information;The corresponding speech answering information of included keyword is determined in the text information according to the correspondence between the keyword of setting and speech answering information;Response is carried out for the voice messaging in the call according to the speech answering information.Thus under the scene that can not answer Inbound Calls in user, response is carried out to the call of incoming call, reduces the complexity that user handles call, improves the service efficiency of terminal responds calling.
Description
Technical field
The present invention relates to wireless communication technology field more particularly to the methods and terminal of a kind of call treatment.
Background technology
At present, under the scene that calling can not be replied in lunch break, meeting etc. for user, terminal can be arranged to not
Operating mode is disturbed, in this operating mode, the call number of the call received can be prompted the user with, and can be according to
The type of some database parsing call numbers is simultaneously prompted to user.But the electricity received can not be directed to by not disturbing operating mode
Words calling provides more detailed information, so as to cause user after closing does not disturb operating mode, during not disturbing operating mode
The call that can not be replied is transferred to successively, adds the complexity that user handles call, reduces terminal responds calling
Service efficiency.
The content of the invention
It is a primary object of the present invention to propose a kind of method of call treatment and terminal, it is intended to reduce user and handle phone
The complexity of calling improves the service efficiency of terminal responds calling.
In order to achieve the above objectives, the technical proposal of the invention is realized in this way:
In a first aspect, an embodiment of the present invention provides a kind of method of call treatment, the method is applied to terminal, described
Method includes:
When the terminal is in setting state, the call of incoming call is answered;
Gather the voice messaging in the call;
The voice messaging is identified as corresponding text information;
Keyword according to included by being retrieved in the keyword database of setting in the text information;
According to included by determining in the text information correspondence between the keyword of setting and speech answering information
The corresponding speech answering information of keyword;
Response is carried out for the voice messaging in the call according to the speech answering information.
Pass included in the text information is retrieved in said program, in the keyword database according to setting
Keyword, including:
The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;
The keyword with matching in the keyword database is searched from the fractionation vocabulary, obtains the word letter
Included keyword in breath.
In said program, the method further includes:
After the setting state, by number of the call for all incoming calls answered during the setting state
Code, the text of the corresponding speech answering information of the call of the corresponding keyword of the call of all incoming calls and all incoming calls
Word content is prompted.
In said program, the method further includes:
When can not retrieve keyword included in the text information according to the keyword database, described in cut-out
The call of incoming call.
In said program, the method further includes:
After the setting state, by the number of the call for all incoming calls cut off during the setting state
It is prompted.
In said program, the method further includes:
Receive input instruction;The input instruction is included at least one keyword and the word of speech answering information
Hold;
Corresponding speech answering information is generated according to the word content of the speech answering information;
Establish the correspondence between keyword and the speech answering information of generation in the input instruction.
In said program, the method further includes:
Receive first state alteration command;
The working condition of the terminal is changed to by the setting state according to the first state alteration command.
In said program, the method further includes:
Receive the second Status Change instruction;
The working condition of the terminal is set to receive by Status Change by described according to second Status Change instruction
Working condition before the first state alteration command.
Second aspect, an embodiment of the present invention provides a kind of terminal, including:Answer part, collecting part, identification division,
Retrieving portion determines part and response part;Wherein,
It is described to answer part, it is configured to, when the terminal is in setting state, answer the call of incoming call;
The collecting part is configured to gather the voice messaging in the call;
The identification division is configured to the voice messaging being identified as corresponding text information;
The retrieving portion is configured to retrieve in the keyword database according to setting in the text information included
Keyword;
The definite part is configured to determine institute according to the correspondence between the keyword of setting and speech answering information
State the corresponding speech answering information of keyword included in text information;
The response part, be configured to according to the speech answering information for the voice messaging in the call into
Row response.
In said program, the retrieving portion is configured to:
The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;With
And
The keyword with matching in the keyword database is searched from the fractionation vocabulary, obtains the word letter
Included keyword in breath.
In said program, the terminal can also include:Notification portion is configured to after the setting state,
By the number of the call for all incoming calls answered during the setting state, the corresponding key of call of all incoming calls
The word content of the corresponding speech answering information of the call of word and all incoming calls is prompted.
In said program, the terminal can also include:Cut-off parts, be configured to according to the keyword database without
When method retrieves keyword included in the text information, the call of the incoming call is cut off.
In said program, the notification portion is configured to after the setting state, by the setting state phase
Between the number of the calls of all incoming calls that cuts off prompted.
In said program, the terminal further includes the first receiving portion, is configured to receive input instruction;The input refers to
Order includes at least one keyword and the word content of speech answering information;
Generating portion is configured to generate corresponding speech answering information according to the word content of the speech answering information;
Part is established, is configured to establish corresponding between keyword and the speech answering information of generation in the input instruction
Relation.
In said program, the terminal can also include the second receiving portion, be configured to receive first state and change to refer to
Order;
Change part, be configured to be changed to the working condition of the terminal according to the first state alteration command described in
Setting state.
In said program, second receiving portion is additionally configured to receive the second Status Change instruction;
The change part is additionally configured to be instructed the working condition of the terminal by institute according to second Status Change
State the working condition before setting Status Change as the reception first state alteration command.
The third aspect, an embodiment of the present invention provides a kind of terminal, the terminal includes:Memory, processor and storage
On the memory and the computer program that can run on the processor, the computer program are held by the processor
The step of method as any one of first aspect is realized during row.
Fourth aspect, an embodiment of the present invention provides a kind of computer-readable medium, the computer readable storage medium
On be stored with call processing program, when the call processing program is executed by processor realize as any one of first aspect
Call processing method the step of.
The method and terminal for a kind of call treatment that the embodiment of the present invention is provided can be directed to the call of incoming call
Included keyword carries out the response of speech answering information in voice messaging, so as to answer the field of Inbound Calls in user
Under scape, response is carried out to the call of incoming call, reduces the complexity that user handles call, improves terminal responds and exhale
The service efficiency cried.
Description of the drawings
Fig. 1 is a kind of hardware architecture diagram of mobile terminal provided in an embodiment of the present invention;
Fig. 2 is a kind of communications network system Organization Chart provided in an embodiment of the present invention;
Fig. 3 is a kind of method flow schematic diagram of call treatment provided in an embodiment of the present invention;
Fig. 4 is a kind of terminal display schematic diagram provided in an embodiment of the present invention;
Fig. 5 is another terminal display schematic diagram provided in an embodiment of the present invention;
Fig. 6 is a kind of composition schematic diagram of terminal provided in an embodiment of the present invention;
Fig. 7 is the composition schematic diagram of another terminal provided in an embodiment of the present invention;
Fig. 8 is a kind of hardware architecture diagram of terminal provided in an embodiment of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
In subsequent description, using for representing that the suffix of such as " module ", " component " or " unit " of element is only
Be conducive to the explanation of the present invention, itself there is no a specific meaning.Therefore, " module ", " component " or " unit " can mix
Ground uses.
Terminal can be implemented in a variety of manners.For example, terminal described in the present invention can include such as mobile phone, tablet
Computer, laptop, palm PC, personal digital assistant (Personal Digital Assistant, PDA), portable
The shiftings such as media player (Portable Media Player, PMP), guider, wearable device, Intelligent bracelet, pedometer
The dynamic fixed terminals such as terminal and number TV, desktop computer.
It will be illustrated in subsequent descriptions by taking mobile terminal as an example, it will be appreciated by those skilled in the art that except special
For moving outside the element of purpose, construction according to the embodiment of the present invention can also apply to the terminal of fixed type.
Referring to Fig. 1, a kind of hardware architecture diagram of its mobile terminal of each embodiment to realize the present invention, the shifting
Dynamic terminal 100 can include:RF (Radio Frequency, radio frequency) unit 101, WiFi module 102, audio output unit
103rd, A/V (audio/video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit
108th, the components such as memory 109, processor 110 and power supply 111.It will be understood by those skilled in the art that shown in Fig. 1
Mobile terminal structure does not form the restriction to mobile terminal, and mobile terminal can be included than illustrating more or fewer components,
Either combine some components or different components arrangement.
The all parts of mobile terminal are specifically introduced with reference to Fig. 1:
Radio frequency unit 101 can be used for receiving and sending messages or communication process in, signal sends and receivees, specifically, by base station
Downlink information receive after, handled to processor 110;In addition, by the data sending of uplink to base station.In general, radio frequency unit 101
Including but not limited to antenna, at least one amplifier, transceiver, coupler, low-noise amplifier, duplexer etc..In addition, it penetrates
Frequency unit 101 can also be communicated by wireless communication with network and other equipment.Above-mentioned wireless communication can use any communication
Standard or agreement include but not limited to GSM (Global System of Mobile communication, global system for mobile telecommunications
System), GPRS (General Packet Radio Service, general packet radio service), CDMA2000 (Code
Division Multiple Access 2000, CDMA 2000), WCDMA (Wideband Code Division
Multiple Access, wideband code division multiple access), TD-SCDMA (Time Division-Synchronous Code
Division Multiple Access, TD SDMA), FDD-LTE (Frequency Division
Duplexing-Long Term Evolution, frequency division duplex Long Term Evolution) and TDD-LTE (Time Division
Duplexing-Long Term Evolution, time division duplex Long Term Evolution) etc..
WiFi belongs to short range wireless transmission technology, and mobile terminal can help user to receive and dispatch electricity by WiFi module 102
Sub- mail, browsing webpage and access streaming video etc., it has provided wireless broadband internet to the user and has accessed.Although Fig. 1 shows
Go out WiFi module 102, but it is understood that, and must be configured into for mobile terminal is not belonging to, it completely can be according to need
It to be omitted in the scope of essence for not changing invention.
Audio output unit 103 can be in call signal reception pattern, call mode, record mould in mobile terminal 100
Formula, speech recognition mode, broadcast reception mode when under isotypes, by radio frequency unit 101 or WiFi module 102 it is receiving or
The voice data stored in memory 109 is converted into audio signal and exports as sound.Moreover, audio output unit 103
The relevant audio output of specific function performed with mobile terminal 100 can also be provided (for example, call signal receives sound, disappears
Breath receives sound etc.).Audio output unit 103 can include loud speaker, buzzer etc..
A/V input units 104 are used to receive audio or video signal.A/V input units 104 can include graphics processor
(Graphics Processing Unit, GPU) 1041 and microphone 1042, graphics processor 1041 is in video acquisition mode
Or the static images or the image data of video obtained in image capture mode by image capture apparatus (such as camera) carry out
Reason.Treated, and picture frame may be displayed on display unit 106.Through graphics processor 1041, treated that picture frame can be deposited
Storage is sent in memory 109 (or other storage mediums) or via radio frequency unit 101 or WiFi module 102.Mike
Wind 1042 can connect in telephone calling model, logging mode, speech recognition mode etc. operational mode via microphone 1042
Quiet down sound (voice data), and can be voice data by such acoustic processing.Audio that treated (voice) data can
To be converted to the form output that mobile communication base station can be sent to via radio frequency unit 101 in the case of telephone calling model.
Microphone 1042 can implement various types of noises elimination (or inhibition) algorithms and send and receive sound to eliminate (or inhibition)
The noise generated during frequency signal or interference.
Mobile terminal 100 further includes at least one sensor 105, such as optical sensor, motion sensor and other biographies
Sensor.Specifically, optical sensor includes ambient light sensor and proximity sensor, wherein, ambient light sensor can be according to environment
The light and shade of light adjusts the brightness of display panel 1061, and proximity sensor can close when mobile terminal 100 is moved in one's ear
Display panel 1061 and/or backlight.As one kind of motion sensor, accelerometer sensor can detect in all directions (general
For three axis) size of acceleration, size and the direction of gravity are can detect that when static, the application available for identification mobile phone posture
(such as horizontal/vertical screen switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, percussion) etc.;
The fingerprint sensor that can also configure as mobile phone, pressure sensor, iris sensor, molecule sensor, gyroscope, barometer,
The other sensors such as hygrometer, thermometer, infrared ray sensor, details are not described herein.
Display unit 106 is used to show by information input by user or be supplied to the information of user.Display unit 106 can wrap
Display panel 1061 is included, liquid crystal display (Liquid Crystal Display, LCD), Organic Light Emitting Diode may be employed
Forms such as (Organic Light-Emitting Diode, OLED) configure display panel 1061.
User input unit 107 can be used for the number for receiving input or character information and generation and the use of mobile terminal
The key signals input that family is set and function control is related.Specifically, user input unit 107 may include touch panel 1071 with
And other input equipments 1072.Touch panel 1071, also referred to as touch-screen, collect user on it or neighbouring touch operation
(for example user uses any suitable objects such as finger, stylus or attachment on touch panel 1071 or in touch panel 1071
Neighbouring operation), and corresponding attachment device is driven according to preset formula.Touch panel 1071 may include touch detection
Two parts of device and touch controller.Wherein, the touch orientation of touch detecting apparatus detection user, and detect touch operation band
The signal come, transmits a signal to touch controller;Touch controller receives touch information from touch detecting apparatus, and by it
Contact coordinate is converted into, then gives processor 110, and the order that processor 110 is sent can be received and performed.It in addition, can
To realize touch panel 1071 using polytypes such as resistance-type, condenser type, infrared ray and surface acoustic waves.Except touch panel
1071, user input unit 107 can also include other input equipments 1072.Specifically, other input equipments 1072 can wrap
It includes but is not limited to physical keyboard, in function key (such as volume control button, switch key etc.), trace ball, mouse, operation lever etc.
One or more, do not limit herein specifically.
Further, touch panel 1071 can cover display panel 1061, when touch panel 1071 detect on it or
After neighbouring touch operation, processor 110 is sent to determine the type of touch event, is followed by subsequent processing device 110 according to touch thing
The type of part provides corresponding visual output on display panel 1061.Although in Fig. 1, touch panel 1071 and display panel
1061 be the component independent as two to realize the function that outputs and inputs of mobile terminal, but in certain embodiments, it can
The function that outputs and inputs of mobile terminal is realized so that touch panel 1071 and display panel 1061 is integrated, is not done herein specifically
It limits.
Interface unit 108 be used as at least one external device (ED) be connected with mobile terminal 100 can by interface.For example,
External device (ED) can include wired or wireless head-band earphone port, external power supply (or battery charger) port, wired or nothing
Line data port, memory card port, the port for device of the connection with identification module, audio input/output (I/O) end
Mouth, video i/o port, ear port etc..Interface unit 108 can be used for receiving the input from external device (ED) (for example, number
It is believed that breath, electric power etc.) and the input received is transferred to one or more elements in mobile terminal 100 or can be with
For transmitting data between mobile terminal 100 and external device (ED).
Memory 109 can be used for storage software program and various data.Memory 109 can mainly include storing program area
And storage data field, wherein, storing program area can storage program area, application program (such as the sound needed at least one function
Sound playing function, image player function etc.) etc.;Storage data field can store according to mobile phone use created data (such as
Voice data, phone directory etc.) etc..In addition, memory 109 can include high-speed random access memory, can also include non-easy
The property lost memory, a for example, at least disk memory, flush memory device or other volatile solid-state parts.
Processor 110 is the control centre of mobile terminal, utilizes each of various interfaces and the entire mobile terminal of connection
A part is stored in storage by running or performing the software program being stored in memory 109 and/or module and call
Data in device 109 perform the various functions of mobile terminal and processing data, so as to carry out integral monitoring to mobile terminal.Place
Reason device 110 may include one or more processing units;Preferably, processor 110 can integrate application processor and modulatedemodulate is mediated
Device is managed, wherein, the main processing operation system of application processor, user interface and application program etc., modem processor is main
Handle wireless communication.It is understood that above-mentioned modem processor can not also be integrated into processor 110.
Mobile terminal 100 can also be included to the power supply 111 (such as battery) of all parts power supply, it is preferred that power supply 111
Can be logically contiguous by power-supply management system and processor 110, so as to realize management charging by power-supply management system, put
The functions such as electricity and power managed.
Although Fig. 1 is not shown, mobile terminal 100 can also be including bluetooth module etc., and details are not described herein.
For the ease of understanding the embodiment of the present invention, below to the communications network system that is based on of mobile terminal of the present invention into
Row description.
Referring to Fig. 2, Fig. 2 is a kind of communications network system Organization Chart provided in an embodiment of the present invention, the communication network system
It unites as the LTE system of universal mobile communications technology, UE (User Equipment, use of the LTE system including communicating connection successively
Family equipment) 201, E-UTRAN (Evolved UMTS Terrestrial Radio Access Network, evolved UMTS lands
Ground wireless access network) 202, EPC (Evolved Packet Core, evolved packet-based core networks) 203 and operator IP operation
204。
Specifically, UE201 can be above-mentioned terminal 100, and details are not described herein again.
E-UTRAN202 includes eNodeB2021 and other eNodeB2022 etc..Wherein, eNodeB2021 can be by returning
Journey (backhaul) (such as X2 interface) is connected with other eNodeB2022, and eNodeB2021 is connected to EPC203,
ENodeB2021 can provide the access of UE201 to EPC203.
EPC203 can include MME (Mobility Management Entity, mobility management entity) 2031, HSS
(Home Subscriber Server, home subscriber server) 2032, other MME2033, SGW (Serving Gate Way,
Gateway) 2034, PGW (PDN Gate Way, grouped data network gateway) 2035 and PCRF (Policy and
Charging Rules Function, policy and rate functional entity) 2036 etc..Wherein, MME2031 be processing UE201 and
The control node of signaling, provides carrying and connection management between EPC203.HSS2032 is all to manage for providing some registers
Such as the function of attaching position register (not shown) etc, and some are preserved in relation to use such as service features, data rates
The dedicated information in family.All customer data can be sent by SGW2034, and PGW2035 can provide the IP of UE 201
Address is distributed and other functions, and PCRF2036 is business data flow and the strategy of IP bearing resources and charging control strategic decision-making
Point, it selects and provides available strategy and charging control decision-making with charge execution function unit (not shown) for strategy.
IP operation 204 can include internet, Intranet, IMS (IP Multimedia Subsystem, IP multimedia
System) or other IP operations etc..
Although above-mentioned be described by taking LTE system as an example, those skilled in the art it is to be understood that the present invention not only
Suitable for LTE system, be readily applicable to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA with
And following new network system etc., it does not limit herein.
Based on above-mentioned mobile terminal hardware configuration and communications network system, each embodiment of the method for the present invention is proposed.
Embodiment one
Referring to Fig. 3, it illustrates a kind of methods of call treatment provided in an embodiment of the present invention, can be applied to called
Terminal, the described method includes:
S301:When the terminal is in setting state, the call of incoming call is answered;
S302:Gather the voice messaging in the call;
S303:The voice messaging is identified as corresponding text information;
S304:Keyword according to included by being retrieved in the keyword database of setting in the text information;
S305:According to included by determining in text information the correspondence between the keyword of setting and speech answering information
The corresponding speech answering information of keyword;
S306:Response is carried out for the voice messaging in the call according to the speech answering information.
By technical solution shown in Fig. 3, included key in the voice messaging for the call that incoming call can be directed to
Word carries out the response of speech answering information, thus under the scene that can not answer Inbound Calls in user, the call to incoming call
Response is carried out, reduces the complexity that user handles call, improves the service efficiency of terminal responds calling.
It should be noted that in technical solution shown in Fig. 3, setting state can be expressed as user can not or inconvenience answer
The state of the call of incoming call, the setting state can be realized by user setting.
Therefore, technical solution shown in Fig. 3 can also include:
Terminal receives first state alteration command;According to the first state alteration command by the working condition of the terminal
It is changed to the setting state.
Specifically, user can not answer the call of incoming call, then, terminal in lunch break or conference process is carried out
State toggle control can be set, and as shown in left in Figure 4, user can be directed to state toggle control and be slided to solid arrow direction
Dynamic, the operation of user, which may be considered to terminal, inputs first state alteration command, switches when terminal is received for state
During the first state alteration command of control, the setting state of terminal is opened, that is, will according to the first state alteration command
The working condition of the terminal is changed to the setting state.
In addition, technical solution shown in Fig. 3 can also include:
Receive the second Status Change instruction;
The working condition of the terminal is set to receive by Status Change by described according to second Status Change instruction
Working condition before the first state alteration command.
Specifically, terminal can be switched back into day by user when that can answer the call of incoming call by setting state
Normal use state, that is, receive the working condition that first state alteration command is changed to before setting state.At this point, still
It can be switched over by state toggle control, as shown in right in Figure 4, user can be directed to state toggle control and press dotted line arrow
Head direction is slided, and the operation of user, which may be considered to terminal, inputs the second Status Change instruction, is directed to when terminal receives
During the second Status Change instruction of state toggle control, the setting state of terminal is closed, that is, is become according to second state
It more instructs the working condition of the terminal by the work before setting Status Change as the reception first state alteration command
State, that is, routine use state.
For technical solution shown in Fig. 3, in a kind of possible realization method, the keyword data according to setting
Keyword included in the text information is retrieved in storehouse, including:
The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;
The keyword with matching in the keyword database is searched from the fractionation vocabulary, obtains the word letter
Included keyword in breath.
Specifically, in call, the voice messaging of caller is typically complete natural sentences, and mostly by commonly using
Vocabulary and idiom composition, therefore, can divide text information first, in accordance with natural sentences, will then divide what is obtained
Each natural sentences are split to obtain multiple fractionation vocabulary according to common words and idiom, then can will split vocabulary with
Keyword in keyword database is matched, so as to obtain keyword included in text information.
In addition, for technical solution shown in Fig. 3, in order to which the phone for allowing user that can be informed in incoming call in setting state is exhaled
Situation is, the method can also include:
After the setting state, by number of the call for all incoming calls answered during the setting state
Code, the text of the corresponding speech answering information of the call of the corresponding keyword of the call of all incoming calls and all incoming calls
Word content is prompted.
It follows that after terminal is by setting Status Change as routine use state, it can be to being answered during setting state
Call prompted to user, specific suggestion content can be the phone calling number of incoming call, and call corresponds to
Keyword and corresponding speech answering information word content, consequently facilitating user consults, to prompt user for important
Call carry out calling reply.
For technical solution shown in Fig. 3, it is necessary to illustrate, keyword and corresponding language in keyword database
Sound return information can be configured by user beforehand through input, and therefore, technical solution shown in Fig. 3 can also include:
Receive input instruction;The input instruction is included at least one keyword and the word of speech answering information
Hold;
Corresponding speech answering information is generated according to the word content of the speech answering information;
Establish the correspondence between keyword and the speech answering information of generation in the input instruction.
Specifically, terminal can be directed to setting state and generate the corresponding setting page, can include in the setting page
At least two word input controls, user are being needed to the keyword in keyword database and corresponding speech answering information
When being configured, the setting page can be opened, and keyword is inputted in first word input control, in second text
The word content of corresponding speech answering information is inputted in word input control, terminal can generate speech answering according to word content
Information, and establish the correspondence between the keyword of input.For example, setting user's current stage is paid close attention to or needs to protect
Danger service, then shown in Fig. 5, user can input " life insurance ", " safety ", " insurance ", " guarantor in first word input control
The vocabulary such as barrier " are as keyword, and then, user can input in second word input control and " please beat again after twenty minutes
To me ", and confirming button is clicked on, terminal will be for the word that second word input control has inputted " please after twenty minutes
Me is made again " the corresponding speech answering information of generation, and the vocabulary inputted in first word input control is established, it is all
Correspondence such as between " life insurance ", " safety ", " insurance ", " guarantee " and the speech answering information.So, when terminal is being set
After determining the call that state answers incoming call, the text information corresponding to voice messaging in call includes above-mentioned vocabulary
One or more of when, it becomes possible to according to " please making me again after twenty minutes " corresponding voice messaging come to call into
Row response.
In another example user can input the vocabulary such as " critical ", " telegram in reply " as crucial in first word input control
Word, then, user can input " wiring back later to you " in second word input control, and click on confirming button, eventually
End will be directed to the word " wiring back later to you " that second word input control has inputted and generate corresponding speech answering information,
And the vocabulary inputted in first word input control is established, " critical ", " telegram in reply " etc. and the speech answering information
Between correspondence.So, when terminal is after setting state answers the call of incoming call, the voice messaging in call
When corresponding text information includes one or more of above-mentioned vocabulary, it becomes possible to corresponding according to " wiring back later to you "
Voice messaging to call carries out response.
For technical solution shown in Fig. 3, can also include:
When keyword included in the text information can not be retrieved according to the keyword database, institute is cut off
State the call of incoming call.
Furthermore, it is understood that in order to the call cut off during prompting user's setting state, the method further includes:
After the setting state, by the number of the call for all incoming calls cut off during the setting state
It is prompted.
Specifically, keyword database can include the key word information that user thinks critical, therefore, when phone is exhaled
When not including the keyword in keyword database in the text information corresponding to voice messaging cried, it may be considered that the phone
Calling is negligible for a user, therefore, under setting state, can directly cut off the call, but be
Terminate the prompting that rear line carries out call in setting state, therefore, what is switched during can resetting state is all
The number of call prompts the user with, so that user chooses whether to call back for one or more of numbers
It is multiple.
A kind of method of call treatment is present embodiments provided, institute in the voice messaging for the call that incoming call can be directed to
Including keyword carry out speech answering information response, so as to can not answer Inbound Calls in user scene under, to incoming call
Call carry out response, reduce user handle call complexity, improve terminal responds calling use effect
Rate.
Embodiment two
Based on the identical inventive concept of previous embodiment, referring to Fig. 6, it illustrates a kind of ends provided in an embodiment of the present invention
The composition at end 60, can include:It answers part 601, collecting part 602, identification division 603, retrieving portion 604, determine part
605 and response part 606;Wherein,
It is described to answer part 601, it is configured to, when the terminal 60 is in setting state, answer the call of incoming call;
The collecting part 602 is configured to gather the voice messaging in the call;
The identification division 603 is configured to the voice messaging being identified as corresponding text information;
The retrieving portion 604 is configured to retrieve in the keyword database according to setting and be wrapped in the text information
The keyword included;
The definite part 605 is configured to true according to the correspondence between the keyword of setting and speech answering information
The included corresponding speech answering information of keyword in the fixed text information;
The response part 606 is configured to for the voice in the call be believed according to the speech answering information
Breath carries out response.
For the technical solution shown in Fig. 6, in a kind of possible realization method, the retrieving portion 604 is configured to:
The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;With
And
The keyword with matching in the keyword database is searched from the fractionation vocabulary, obtains the word letter
Included keyword in breath.
For the technical solution shown in Fig. 6, in a kind of possible realization method, referring to Fig. 7, the terminal 60 can be with
Including:Notification portion 607 is configured to all incoming calls that after the setting state, will be answered during the setting state
Call number, the corresponding keyword of the call of all incoming calls and the corresponding language of call of all incoming calls
The word content of sound return information is prompted.
For the technical solution shown in Fig. 6, in a kind of possible realization method, referring to Fig. 7, the terminal 60 can be with
Including:Cut-off parts 608 are configured to that pass included in the text information can not be retrieved according to the keyword database
During keyword, the call of the incoming call is cut off.
In above-mentioned realization method, the notification portion 607 is configured to after the setting state, set described
The number for determining the call for all incoming calls cut off during state is prompted.
For the technical solution shown in Fig. 6, in a kind of possible realization method, referring to Fig. 7, the terminal further includes
One receiving portion 609 is configured to receive input instruction;The input instruction includes at least one keyword and speech answering
The word content of information;
Generating portion 610 is configured to generate corresponding speech answering letter according to the word content of the speech answering information
Breath;
Part 611 is established, is configured to establish in the input instruction between keyword and the speech answering information of generation
Correspondence.
For the technical solution shown in Fig. 6, in a kind of possible realization method, referring to Fig. 7, the terminal 60 can be with
Including the second receiving portion 612, it is configured to receive first state alteration command;
Part 613 is changed, is configured to be changed to the working condition of the terminal according to the first state alteration command
The setting state.
In above-mentioned realization method, second receiving portion 612 is additionally configured to receive the second Status Change instruction;
The change part 613, is additionally configured to be instructed the working condition of the terminal according to second Status Change
By the working condition for setting Status Change to receive before the first state alteration command.
It is to be appreciated that in the present embodiment, " part " can be partial circuit, segment processor, subprogram or soft
Part etc., naturally it is also possible to be unit, it can also be non-modular for can also be module.
In addition, each component in the present embodiment can be integrated in a processing unit or each list
Member be individually physically present, can also two or more units integrate in a unit.Above-mentioned integrated unit both can be with
It is realized, can also be realized in the form of software function module in the form of hardware.
If the integrated unit realizes that being not intended as independent product is sold in the form of software function module
Or it in use, can be stored in a computer read/write memory medium, based on such understanding, the technical side of the present embodiment
The part or all or part of the technical solution that case substantially in other words contributes to the prior art can be produced with software
The form of product embodies, which is stored in a storage medium, is used including some instructions so that one
Platform computer equipment (can be personal computer, server or the network equipment etc.) or processor (processor) perform sheet
The all or part of step of embodiment the method.And foregoing storage medium includes:USB flash disk, mobile hard disk, read-only memory
(ROM, Read Only Memory), random access memory (RAM, Random Access Memory), magnetic disc or CD
Etc. the various media that can store program code.
Therefore, a kind of computer-readable medium is present embodiments provided, which has call treatment
The step of program, the call processing program realizes the method described in above-described embodiment one when being performed by least one processor.
Based on above-mentioned terminal 60 and computer-readable medium, referring to Fig. 8, it illustrates ends provided in an embodiment of the present invention
The particular hardware structure at end 60, can include:Network interface 801 is configured to carry out voice or information exchange with exterior terminal;It deposits
Contain the memory 802 of call processing program;And processor 803.Various components are coupled by bus system 804.
It is understood that bus system 804 is used to implement the connection communication between these components.Bus system 804 except include data/address bus it
Outside, power bus, controlling bus and status signal bus in addition are further included.It, in fig. 8 will be various total but for the sake of clear explanation
Line is all designated as bus system 804.
Processor 803 is configured to perform the call processing program to realize following steps:
When the terminal is in setting state, the call of incoming call is answered;
Gather the voice messaging in the call;
The voice messaging is identified as corresponding text information;
Keyword according to included by being retrieved in the keyword database of setting in the text information;
According to included by determining in the text information correspondence between the keyword of setting and speech answering information
The corresponding speech answering information of keyword;
Response is carried out for the voice messaging in the call according to the speech answering information.
It is appreciated that the memory 802 in the embodiment of the present invention can be volatile memory or nonvolatile memory,
Or it may include both volatile and non-volatile memories.Wherein, nonvolatile memory can be read-only memory (Read-
Only Memory, ROM), programmable read only memory (Programmable ROM, PROM), the read-only storage of erasable programmable
Device (Erasable PROM, EPROM), electrically erasable programmable read-only memory (Electrically EPROM, EEPROM) or
Flash memory.Volatile memory can be random access memory (Random Access Memory, RAM), be used as external high
Speed caching.By exemplary but be not restricted explanation, the RAM of many forms can use, such as static RAM
(Static RAM, SRAM), dynamic random access memory (Dynamic RAM, DRAM), Synchronous Dynamic Random Access Memory
(Synchronous DRAM, SDRAM), double data speed synchronous dynamic RAM (Double Data Rate
SDRAM, DDRSDRAM), enhanced Synchronous Dynamic Random Access Memory (Enhanced SDRAM, ESDRAM), synchronized links
Dynamic random access memory (Synchlink DRAM, SLDRAM) and direct rambus random access memory (Direct
Rambus RAM, DRRAM).The memory 802 of system and method described herein be intended to including but not limited to these and it is arbitrary its
It is suitble to the memory of type.
And processor 803 may be a kind of IC chip, the processing capacity with signal.During realization, on
Stating each step of method can be completed by the integrated logic circuit of the hardware in processor 803 or the instruction of software form.
Above-mentioned processor 803 can be general processor, digital signal processor (Digital Signal Processor, DSP),
Application-specific integrated circuit (Application Specific Integrated Circuit, ASIC), ready-made programmable gate array
(Field Programmable Gate Array, FPGA) either other programmable logic device, discrete gate or transistor are patrolled
Collect device, discrete hardware components.It can realize or perform disclosed each method, step and the logical box in the embodiment of the present invention
Figure.General processor can be microprocessor or the processor can also be any conventional processor etc..With reference to the present invention
The step of method disclosed in embodiment, can be embodied directly in hardware decoding processor and perform completion or use decoding processor
In hardware and software module combination perform completion.Software module can be located at random access memory, and flash memory, read-only memory can
In the storage medium of this fields such as program read-only memory or electrically erasable programmable memory, register maturation.The storage
Medium is located at memory 802, and processor 803 reads the information in memory 802, and the step of the above method is completed with reference to its hardware
Suddenly.
It is understood that embodiments described herein can use hardware, software, firmware, middleware, microcode or its
It combines to realize.For hardware realization, processing unit can be realized in one or more application-specific integrated circuit (Application
Specific Integrated Circuits, ASIC), digital signal processor (Digital Signal Processing,
DSP), digital signal processing appts (DSP Device, DSPD), programmable logic device (Programmable Logic
Device, PLD), field programmable gate array (Field-Programmable Gate Array, FPGA), general processor,
Controller, microcontroller, microprocessor, for perform other electronic units of herein described function or its combination in.
For software implementations, can be realized herein by performing the module (such as process, function etc.) of function described herein
The technology.Software code is storable in memory and is performed by processor.Memory can in the processor or
It is realized outside processor.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;
The keyword with matching in the keyword database is searched from the fractionation vocabulary, obtains the word letter
Included keyword in breath.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
After the setting state, by number of the call for all incoming calls answered during the setting state
Code, the text of the corresponding speech answering information of the call of the corresponding keyword of the call of all incoming calls and all incoming calls
Word content is prompted.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
When can not retrieve keyword included in the text information according to the keyword database, described in cut-out
The call of incoming call.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
After the setting state, by the number of the call for all incoming calls cut off during the setting state
It is prompted.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
Receive input instruction;The input instruction is included at least one keyword and the word of speech answering information
Hold;
Corresponding speech answering information is generated according to the word content of the speech answering information;
Establish the correspondence between keyword and the speech answering information of generation in the input instruction.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
Receive first state alteration command;
The working condition of the terminal is changed to by the setting state according to the first state alteration command.
Specifically, when the processor 803 in terminal 60 is additionally configured to run the call processing program, perform:
Receive the second Status Change instruction;
The working condition of the terminal is set to receive by Status Change by described according to second Status Change instruction
Working condition before the first state alteration command.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-row
His property includes, so that process, method, article or device including a series of elements not only include those elements, and
And it further includes other elements that are not explicitly listed or further includes as this process, method, article or device institute inherently
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including this
Also there are other identical elements in the process of element, method, article or device.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on such understanding, technical scheme substantially in other words does the prior art
Going out the part of contribution can be embodied in the form of software product, which is stored in a storage medium
In (such as ROM/RAM, magnetic disc, CD), used including some instructions so that a station terminal (can be mobile phone, computer services
Device, air conditioner or network equipment etc.) perform method described in each embodiment of the present invention.
The embodiment of the present invention is described above in conjunction with attached drawing, but the invention is not limited in above-mentioned specific
Embodiment, above-mentioned specific embodiment is only schematical rather than restricted, those of ordinary skill in the art
Under the enlightenment of the present invention, present inventive concept and scope of the claimed protection are not being departed from, can also made very much
Form, these are belonged within the protection of the present invention.
Claims (10)
- A kind of 1. method of call treatment, which is characterized in that the method is applied to terminal, the described method includes:When the terminal is in setting state, the call of incoming call is answered;Gather the voice messaging in the call;The voice messaging is identified as corresponding text information;Keyword according to included by being retrieved in the keyword database of setting in the text information;Pass included in the text information is determined according to the correspondence between the keyword of setting and speech answering information The corresponding speech answering information of keyword;Response is carried out for the voice messaging in the call according to the speech answering information.
- 2. according to the method described in claim 1, it is characterized in that, in the keyword database according to setting described in retrieval Included keyword in text information, including:The text information according to the semantic analysis strategy of setting is split, obtains at least one fractionation vocabulary;The keyword with matching in the keyword database is searched from the fractionation vocabulary, is obtained in the text information Included keyword.
- 3. according to the method described in claim 1, it is characterized in that, the method further includes:After the setting state, by the number of the call for all incoming calls answered during the setting state, institute Have in the word of the corresponding speech answering information of call of the corresponding keyword of call and all incoming calls of incoming call Appearance is prompted.
- 4. according to the method described in claim 1, it is characterized in that, the method further includes:When can not retrieve keyword included in the text information according to the keyword database, the incoming call is cut off Call.
- 5. according to the method described in claim 4, it is characterized in that, the method further includes:After the setting state, the number of the call for all incoming calls cut off during the setting state is carried out Prompting.
- 6. according to the method described in claim 1, it is characterized in that, the method further includes:Receive input instruction;The input instruction includes at least one keyword and the word content of speech answering information;Corresponding speech answering information is generated according to the word content of the speech answering information;Establish the correspondence between keyword and the speech answering information of generation in the input instruction.
- 7. according to the method described in claim 1, it is characterized in that, the method further includes:Receive first state alteration command;The working condition of the terminal is changed to by the setting state according to the first state alteration command.
- 8. the method according to the description of claim 7 is characterized in that the method further includes:Receive the second Status Change instruction;The working condition of the terminal is set described in receiving by Status Change as described according to second Status Change instruction Working condition before first state alteration command.
- 9. a kind of terminal, which is characterized in that the terminal includes:It memory, processor and is stored on the memory and can The computer program run on the processor realizes such as claim when the computer program is performed by the processor The step of method any one of 1 to 8.
- 10. a kind of computer-readable medium, which is characterized in that call treatment journey is stored on the computer readable storage medium Sequence, the call processing program realize call processing method as claimed in any one of claims 1-9 wherein when being executed by processor The step of.
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