CN104506939B - A kind of information uploading method and television terminal - Google Patents
A kind of information uploading method and television terminal Download PDFInfo
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- CN104506939B CN104506939B CN201410775962.4A CN201410775962A CN104506939B CN 104506939 B CN104506939 B CN 104506939B CN 201410775962 A CN201410775962 A CN 201410775962A CN 104506939 B CN104506939 B CN 104506939B
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- television terminal
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- fault message
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/43—Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
- H04N21/442—Monitoring of processes or resources, e.g. detecting the failure of a recording device, monitoring the downstream bandwidth, the number of times a movie has been viewed, the storage space available from the internal hard disk
- H04N21/4425—Monitoring of client processing errors or hardware failure
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client
- H04N21/65—Transmission of management data between client and server
- H04N21/658—Transmission by the client directed to the server
Abstract
The invention discloses a kind of information uploading method and television terminal, for solving television set in the prior art for the collection of fault message and the technical problem for reporting effect poor.The information uploading method includes：When at least one module is in malfunction in the television terminal, and the television terminal can be communicated by general-purpose interface with a server, detection obtains the corresponding N number of fault message of at least one module, and N is positive integer；N number of fault message is stored according to predetermined manner into the corresponding file directory of the general-purpose interface；By the general-purpose interface by N number of fault information reporting to the server.The embodiment of the invention also discloses the television terminals for using this method.
Description
Technical field
The present invention relates to electronic technology field, more particularly to a kind of information uploading method and television terminal.
Background technology
With the continuous development of science and technology, more and more electronic products are applied in people’s lives, Ren Menke
By various types of electronic equipments, to enjoy the comfortable life brought with development in science and technology.Wherein as smart television is gradual
Traditional tv, smart television is replaced to have become important broadcast and communication mode, also provided for the daily family life of people
Abundant program.
Currently, during television set use, user behavior data offer unified interface is usually only provided and is collected,
The unified collection of data without being directed to each function module of television set (such as voice, network), if the function mould in television set
Block breaks down, and the exception information of each malfunctioning module is independently usually reported to server by independent interface, and upper
During report, since the agreement formulated between each module and server is different, the storage position of data is separately provided in modules
Agreement disunity can often be had, the problems such as work repeats therefore during reported data with contents such as formats by setting.
And occur in each separate modular it is abnormal, server or maintenance personal need to be analyzed according to fault message and
When processing, it may be necessary to which individually copy each section file or type information are inconvenient in maintenance personal to fault data
Final-period management and use.For example, when under maintenance mode, maintenance personal cannot intuitively see the failure letter about abnormal conditions
When breath, it may be necessary to exception information is captured one by one to be arranged and analyzed, it is cumbersome and inefficient.
The collection of fault message and the technology for reporting effect poor are asked it can be seen that television set exists in the prior art
Topic.
Invention content
A kind of information uploading method of offer of the embodiment of the present invention and television terminal, for solving television set pair in the prior art
Collection in fault message and the technical problem that reports effect poor, realization are uniformly reported to fault message by general-purpose interface
The effect of server solves to provide strong data support for failure, improves the efficiency that failure solves.
In a first aspect, this application provides a kind of information uploading method, include the following steps：
When at least one module is in malfunction in the television terminal, and the television terminal can be connect by general
When mouth is communicated with a server, detection obtains the corresponding N number of fault message of at least one module, and N is positive integer；
N number of fault message is stored according to predetermined manner into the corresponding file directory of the general-purpose interface；
By the general-purpose interface by N number of fault information reporting to the server.
Second aspect, this application provides a kind of television terminal, the television terminal includes：
Detection module is in malfunction, and the television terminal for working as at least one module in the television terminal
When can be communicated with a server by general-purpose interface, detection obtains the corresponding N number of failure letter of at least one module
Breath, N is positive integer；
Memory module, for being stored N number of fault message to the corresponding text of the general-purpose interface according to predetermined manner
In part catalogue；
Reporting module, for passing through the general-purpose interface by N number of fault information reporting to the server.
Said one in the embodiment of the present application or multiple technical solutions at least have following one or more technology effects
Fruit：
In the embodiment of the present invention, since when at least one of television terminal module is in malfunction, the TV is whole
End remains to be communicated with server by general-purpose interface, therefore, after N number of fault message when obtaining outlet failure, passes through
N number of fault message is stored according to predetermined manner, such as can be stored to corresponding with general-purpose interface according to unified interface protocol
File directory in, the fault message that reports of needs so as to collect focuses in this document catalogue, therefore is led to by this
N number of fault message can be uniformly reported in server with interface, in the process solved to failure, maintenance personal
It can effectively analyze the method for solving failure according to the unified N number of fault message received of server as data supporting, improve
Troubleshooting efficiency.
Description of the drawings
Fig. 1 is the flow chart of information uploading method in the embodiment of the present application；
Fault information reporting process when Fig. 2 is peripheral module exception in the embodiment of the present application；
Fault information reporting process when Fig. 3 is system operation module exception in the embodiment of the present application；
Fig. 4 is that file stores schematic diagram when general-purpose interface reports in the embodiment of the present application；
Fig. 5 is the particular flow sheet of information reporting in the embodiment of the present application；
Fig. 6 is the primary structure schematic diagram of television terminal in the embodiment of the present application.
Specific implementation mode
A kind of information uploading method of the embodiment of the present application offer and television terminal, for solving television set pair in the prior art
Collection in fault message and the technical problem that reports effect poor, realization are uniformly reported to fault message by general-purpose interface
The effect of server solves to provide strong data support for failure, improves the efficiency that failure solves.
Technical solution general thought provided by the present application is as follows：
When at least one module is in malfunction in the television terminal, and the television terminal can be connect by general
When mouth is communicated with a server, detection obtains the corresponding N number of fault message of at least one module, and N is positive integer；
N number of fault message is stored according to predetermined manner into the corresponding file directory of the general-purpose interface；
By the general-purpose interface by N number of fault information reporting to the server.
In the embodiment of the present invention, since when at least one of television terminal module is in malfunction, the TV is whole
End remains to be communicated with server by general-purpose interface, therefore, after N number of fault message when obtaining outlet failure, passes through
N number of fault message is stored according to predetermined manner, such as can be stored to corresponding with general-purpose interface according to unified interface protocol
File directory in, the fault message that reports of needs so as to collect focuses in this document catalogue, therefore is led to by this
N number of fault message can be uniformly reported in server with interface, in the process solved to failure, maintenance personal
It can effectively analyze the method for solving failure according to the unified N number of fault message received of server as data supporting, improve
Troubleshooting efficiency.
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention
In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is
A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art
The every other embodiment obtained without creative efforts, shall fall within the protection scope of the present invention.
The terms "and/or", only a kind of incidence relation of description affiliated partner, indicates that there may be three kinds of passes
System, for example, A and/or B, can indicate：Individualism A exists simultaneously A and B, these three situations of individualism B.In addition, herein
Middle character "/", it is a kind of relationship of "or" to typically represent forward-backward correlation object.
Embodiment one
The embodiment of the present invention provides a kind of information uploading method, is applied to television terminal, as shown in Figure 1, this method can be with
Including：
S11：When at least one module is in malfunction in the television terminal, and the television terminal can be by logical
When being communicated with a server with interface, detection obtains the corresponding N number of fault message of at least one module, and N is just whole
Number；
S12：N number of fault message is stored according to predetermined manner into the corresponding file directory of the general-purpose interface；
S13：By the general-purpose interface by N number of fault information reporting to the server.
In the embodiment of the present invention, television terminal is connected by general-purpose interface with server, and the television terminal server is whole
End can be the equipment constituted in intelligent Service system, in general, can also include analysis and place in the intelligent Service system
Manage the attendant part of failure.
At least one of television terminal module can be specifically the built-in functions such as voice module, network module, 3D modules
Module.Alternatively, can also be system operation module or the external equipment that is connect with television terminal, such as camera, USB storages, distant
The module that control device etc. is included.
In step s 11, it when detecting that at least one module breaks down in television terminal, can be controlled by system
Collecting unit acquires corresponding fault message, and the corresponding N number of fault message of malfunctioning module is deposited according to unified standard
Storage.
In the embodiment of the present invention, television terminal is in the failure factor of malfunction mainly there may be three kinds, the first
It is in malfunction for the application module in television terminal；For example, corresponding first application of application module is forced closed state
Or non-responsive state etc..Be that the peripheral module being connect with the television terminal is in malfunction for second, for example, camera without
Method acquires image etc.；The third be when the system operation module in the television terminal is in the malfunction, such as it is non-just
Often shutdown etc..
Therefore, in collecting the detailed process for obtaining N number of fault message, if the first event of application module failure
Hinder situation, then needs to obtain the first information for including error message at this time, such as collect the packet name of error application, Error Location
Deng.It is also desirable to detect and obtain the second information comprising television terminal ownship information.For example, each proceeding internal memory occupies letter
Breath, repair message, boot-strap information, nandFlash (fast flash memory bank) service condition, carry information, some urgent stack informations.
Even, some essential informations of the machine, such as MAC Address (Media Access can also be included in second information
Control Address, media access control address), bar code, software version, type etc., and by the first information and the second information
Compression packing is carried out, as acquisition N number of fault message corresponding with failure application module.
And under second of fault condition, i.e., when the peripheral module being connect with television terminal is in malfunction, the N of collection
A fault message can be specifically collect with the exception information of peripheral module and part and the relevant information of peripheral hardware itself.Example
Such as, it before failure generation, when detection has the peripheral module for the external interface for being inserted into television terminal, is obtained by external interface
Including the device type of the corresponding external equipment of peripheral module, the peripheral hardware information of number of devices, if work occur different for peripheral module
Often, and television terminal can be communicated by general-purpose interface with a server, by the corresponding exception information of peripheral module and outside
If information is as N number of fault message.
Specifically, when external equipment is connected by the corresponding interface with television terminal, television terminal can by with even
The connected chip refresh data of connection interface, and type, the number etc. for obtaining external equipment are detected, in USB device operation irregularity,
Such as after accessing USB device, there is exception in USB device driver, alternatively, the USB device of access is connect with television terminal
But operation irregularity, at this point, television terminal can export the information for prompting user, as voice prompt, flashing light or word are aobvious
Show information etc., meanwhile, general-purpose interface can be called to report the exception information of acquisition, detailed process refers to Fig. 2.
And under the third fault condition, i.e., the system operation module in television terminal is in the malfunction, at this point,
The information content of collection may include：Be switched on number, the available machine time, last time booting working time, history cumulative operation time,
The mode etc. that remaining users space, normal shutdown number, abnormal shutdown number, the time of last time shutdown, last time shut down.
Specifically, when system operation module brings into operation in television terminal, it will usually record system operation data
Into system file, such as/data/chdata/systeminfo is arrived in storage, wherein systeminfo is an extensible XML
File, and in booting by data update.If this document is not present in television terminal, this document is created, and obtain from server-side
Take newest data；If obtaining failure, default initial values are just used.In recording process, about last time booting working time,
It is superimposed the time every 5 points of kinds when booting, and updates systeminfo；And the working method of last time shutdown, by remote controler
When with this switch, corresponding tab file remote and local is established at/data/chdata/ respectively, and open for the second time
By judge mark file when machine, to update the mode of last time shutdown, specific flow is as shown in Figure 3.
It, will be into after obtaining corresponding at least one module to break down N number of fault message in the embodiment of the present invention
Row step S12 stores each fault messages of N according to predetermined manner, respectively needed specifically, each malfunctioning module obtains
When the fault message reported, can according to the corresponding information protocol of general-purpose interface, generate it is corresponding with N number of fault message it is N number of on
Bid quotation label report label according still further to N number of later, will be in N number of fault message storage to the corresponding file directory of general-purpose interface.
Optionally, in the embodiment of the present invention, this document catalogue can with when exist in television terminal, can be used in storage
The fault message of report, and the file directory that can be called by general-purpose interface.Specifically, may be used Logcat be used as it is general
Calling interface, the general-purpose interface indicate it is the information content for needing to report using fixed label C H_ER_COLLECT.Cause
This can basis after being collected into N number of fault message of at least one module《Fault information acquisition protocol specification》In content
It is written in the file directory of logcat by the content that format will report.
During realization, each module can by each fault messages of N according to《Fault information acquisition protocol specification》In content
Format be written logcat content in, generation report label volume can with when " CH_ER_COLLECT ".Logcat is received pair
After the content for answering TAG, content is stored in the file named with called side packet name, and file is stored to/tmp/chInfo/
In.It should be noted that when the priority of fault message is very high, urgent file directory can also be being created under the catalogue
urgent.If in addition, each module attachment in need reported, such as voice document, it need to be by additional compressive and according to following format
It stores in extremely/data/chInfo/attachments/, format is：Time _ bar code _ software version _ type _ MAC Address _ packet
Name suffix.Fig. 4 is referred to, in specific storing process when reporting information for being collected at least one module in television terminal.
Since during collection fault message is reported, the upper datagram protocol according to interface has been carried out to fault message
It is stored, therefore more specification the fault message reported can be managed.For example, in maintenance mode, Ke Yixian
Show the storage location of fault message and information copy to USB flash disk can be provided to reference data for maintenance personal, improves repair effect
Rate.
It optionally,, can be to N number of failure after the N number of fault message of at least one module collection in the embodiment of the present invention
Information carries out part and shows.It is possible, firstly, to the storage and display of unified standard information.For example, each module will be needed in repair mould
The information shown under formula is stored in an individual file, and the size and content of file and management are freely controlled by each module
System, file are stored path and are named as：/ data/chInfo/display/ packet names, to select to correspond in maintenance menu
Module title when, corresponding packet name file can be opened.In addition, selecting corresponding module title in maintenance menu, will correspond to
In file copy to USB flash disk, the fault message that each module is shown under maintenance mode is copied to realize.
In practice, it by the detailed process of N number of fault information reporting, can be mainly divided into：
1) infomation detection
A, to be stored in/tmp/chInfo/ under the total size of file of storage be monitored, when more than a certain numerical value
When, information is transferred to/data/chInfo/failureLog/ under a file newly created in, and chased after for every information
Add ownship information.File designation is made of the number of 4 16 systems, and number is incremented by according to transfer number.It is deleted while transfer
Fall/tmp/chInfo/ under respective file；
B, when detect/tmp/chInfo/ in containing urgent file urgent when, indicate and need to be shifted immediately, with
Prevent the loss of significant data.
2) information reporting
A, when having file under/data/chInfo/failureLog/, file content is reported into server in order；
If b, reporting success in a, just file is transferred to/data/chInfo/successLog/ under, so that local is looked into
It sees.This document folder is lower at most there are 5 files, that file for being transferred into come earliest is deleted when more than 5；
C, at most allow, there are 15 files, just to delete when more than 15 at/data/chInfo/failureLog/
Remove the file generated earliest；
D, when there are attachment files under/data/chInfo/attachments/, file is reported into server in order,
It reports and successfully just deletes.It is 5 that file, which fixes tentatively maximum value, and the attachment for being put into file earliest is then deleted more than 5.
Specifically, can be found in Fig. 5 in the flow chart by general-purpose interface reporting fault information.
In the embodiment of the present invention, due to acquiring and having recorded multiple data of each module, therefore occur at least one module
When failure, N number of fault message of collection is uniformly reported by general-purpose interface, consequently facilitating research staff or maintenance personal
The management of analysis and information to module failure information, and there is preferable data foundation, improve the efficiency for solving failure.
Embodiment two
The embodiment of the present application two provides a kind of television terminal, as shown in fig. 6, the television terminal may include detection module
601, memory module 602 and reporting module 603.
Detection module 601 can be used for when at least one module is in malfunction, and the electricity in the television terminal
When can be communicated with a server by general-purpose interface depending on terminal, it is corresponding N number of that detection obtains at least one module
Fault message, N are positive integer.
Memory module 602 can be used for N number of fault message according to predetermined manner storage to the general-purpose interface pair
In the file directory answered.
Reporting module 603 can be used for N number of fault information reporting to the server through the general-purpose interface.
Optionally, the detection module 601 specifically can be also used for：
When the application module in the television terminal is in malfunction, and the television terminal can pass through general-purpose interface
When being communicated with a server, the information corresponding with the application module obtained will be collected as N number of fault message；
Or
When the peripheral module being connect with the television terminal is in malfunction, and the television terminal can be by general
When interface is communicated with a server, the information corresponding with the peripheral module obtained will be collected as N number of failure
Information；Or
When the system operation module in the television terminal is in the malfunction, and the television terminal can pass through
When general-purpose interface is communicated with a server, the information corresponding with the system operation module obtained will be collected as described in
N number of fault message.
Optionally, detection module 601 specifically can be also used for：
It is applied when the application module corresponding first in the television terminal and is in positive closing state or non-responsive state,
And the television terminal is obtained and includes at least first application pair when can be communicated with a server by general-purpose interface
The packet name answered, Apply Names, Error Location the first information；
Meanwhile it detecting and obtaining including at least the television terminal currently corresponding memory occupation information, boot-strap information, extension
Second information of information carrying breath；
Using the first information and second information as N number of fault message.
Optionally, the detection module 601 is specifically additionally operable to：
When detection has the peripheral module for the external interface for being inserted into the television terminal, obtained by the external interface
Include device type, the peripheral hardware information of number of devices of the corresponding external equipment of the peripheral module；
If there is operation irregularity in the peripheral module, and the television terminal can by general-purpose interface and a server into
Row communication, using the corresponding exception information of the peripheral module and the peripheral hardware information as N number of fault message.
In the embodiment of the present invention, the memory module 602 specifically can be also used for:
According to the corresponding information protocol of the general-purpose interface, N number of upper bid quotation corresponding with the N number of fault message is generated
Label；
According to it is described it is N number of report label, by the N number of fault message storage to the corresponding file directory of the general-purpose interface
In.
Optionally, in the embodiment of the present invention, the television terminal can also include：
Determining module, for determining that the M fault message with the first priority in N number of fault message, M are just whole
Number；
Control module generates the first subfile catalogue for controlling in the file directory, and by the M fault message
Store the first subfile catalogue.
Optionally, in the embodiment of the present invention, the reporting module 603 specifically can be used for：
It detects and whether there is the first subfile catalogue in the file directory；
If in the presence of calling the M fault message of the first subfile catalogue to carry out by the general-purpose interface excellent
It first reports, recalls the service that remaining N-M fault information reporting is extremely connected with the television terminal in the file directory
Device；
If being not present, the server is reported to according to the corresponding storage order of the N number of fault message.
Obviously, various changes and modifications can be made to the invention without departing from essence of the invention by those skilled in the art
God and range.In this way, if these modifications and changes of the present invention belongs to the range of the claims in the present invention and its equivalent technologies
Within, then the present invention is also intended to include these modifications and variations.
Claims (12)
1. a kind of information uploading method is applied to television terminal, which is characterized in that including：
When at least one module is in malfunction in the television terminal, and the television terminal can by general-purpose interface with
When one server is communicated, detection obtains the corresponding N number of fault message of at least one module, and N is positive integer；
N number of fault message is stored according to predetermined manner into the corresponding file directory of the general-purpose interface；
By the general-purpose interface by N number of fault information reporting to the server；
Wherein, when in the television terminal at least one module be in malfunction, and the television terminal can be by general
When interface is communicated with a server, detection obtains the corresponding N number of fault message of at least one module, including：Work as institute
It states corresponding first application of the application module in television terminal and is in positive closing state or non-responsive state, and the TV is whole
When end can be communicated by general-purpose interface with a server, obtains and include at least the corresponding packet name of first application, answer
With title, the first information of Error Location；Meanwhile it detecting and obtaining that currently corresponding memory accounts for including at least the television terminal
With information, the second information of boot-strap information, carry information；Using the first information and second information as N number of event
Hinder information.
2. the method as described in claim 1, which is characterized in that when at least one module is in failure shape in the television terminal
State, and when the television terminal can be communicated by general-purpose interface with a server, detection obtains at least one mould
The corresponding N number of fault message of block further includes：
When the peripheral module being connect with the television terminal is in malfunction, and the television terminal can pass through general-purpose interface
When being communicated with a server, the information corresponding with the peripheral module obtained will be collected as N number of fault message；
Or
When the system operation module in the television terminal is in the malfunction, and the television terminal can be by general
When interface is communicated with a server, the information corresponding with the system operation module obtained will be collected as described N number of
Fault message.
3. method as claimed in claim 2, which is characterized in that when the peripheral module being connect with the television terminal is in failure
State, the and when television terminal can be communicated by general-purpose interface with a server, by collect obtain with it is described outer
If the corresponding information of module is specifically included as N number of fault message：
When detection has the peripheral module for the external interface for being inserted into the television terminal, included by the external interface
Device type, the peripheral hardware information of number of devices of the corresponding external equipment of the peripheral module；
If operation irregularity occurs in the peripheral module, and the television terminal can be led to by general-purpose interface and a server
Letter, using the corresponding exception information of the peripheral module and the peripheral hardware information as N number of fault message.
4. the method as described in any claims of claim 1-3, which is characterized in that it is described by N number of fault message according to pre-
If mode stores in the corresponding file directory of the general-purpose interface, specifically include：
According to the corresponding information protocol of the general-purpose interface, generates and corresponding with the N number of fault message N number of report label；
According to it is described it is N number of report label, will be in the N number of fault message storage to the corresponding file directory of the general-purpose interface.
5. method as claimed in claim 4, which is characterized in that it is described to report label according to described, believe by N number of failure
After in breath storage to the corresponding file directory of general-purpose interface of the television terminal, the method further includes：
Determine the M fault message with the first priority in N number of fault message, M is positive integer；
It controls and generates the first subfile catalogue in the file directory, and M fault message storage is sub to described first
File directory.
6. method as claimed in claim 5, which is characterized in that described to control the general-purpose interface by N number of fault message
The server being connected with the television terminal is reported to, is specifically included：
It detects and whether there is the first subfile catalogue in the file directory；
If in the presence of calling the M fault message of the first subfile catalogue on row major by the general-purpose interface
Report recalls the server that remaining N-M fault information reporting is extremely connected with the television terminal in the file directory；
If being not present, the server is reported to according to the corresponding storage order of the N number of fault message.
7. a kind of television terminal, which is characterized in that the television terminal includes：
Detection module is in malfunction for working as at least one module in the television terminal, and the television terminal can
When being communicated with a server by general-purpose interface, detection obtains the corresponding N number of fault message of at least one module, N
For positive integer；
Memory module, for being stored N number of fault message to the corresponding file mesh of the general-purpose interface according to predetermined manner
In record；
Reporting module, for passing through the general-purpose interface by N number of fault information reporting to the server；
Wherein, the detection module is specifically used for：When corresponding first application of application module in the television terminal is in strong
Closed state or non-responsive state processed, and when the television terminal can be communicated by general-purpose interface with a server, obtain
Include at least it is described first application corresponding packet name, Apply Names, Error Location the first information；Meanwhile it detecting and obtaining
Including at least the second information of the television terminal currently corresponding memory occupation information, boot-strap information, carry information；It will be described
The first information and second information are as N number of fault message.
8. television terminal as claimed in claim 7, which is characterized in that the detection module is specifically additionally operable to：
When the application module in the television terminal is in malfunction, and the television terminal can pass through general-purpose interface and one
When server is communicated, the information corresponding with the application module obtained will be collected as N number of fault message；Or
When the peripheral module being connect with the television terminal is in malfunction, and the television terminal can pass through general-purpose interface
When being communicated with a server, the information corresponding with the peripheral module obtained will be collected as N number of fault message；
Or
When the system operation module in the television terminal is in the malfunction, and the television terminal can be by general
When interface is communicated with a server, the information corresponding with the system operation module obtained will be collected as described N number of
Fault message.
9. television terminal as claimed in claim 8, which is characterized in that the detection module is specifically additionally operable to：
When detection has the peripheral module for the external interface for being inserted into the television terminal, included by the external interface
Device type, the peripheral hardware information of number of devices of the corresponding external equipment of the peripheral module；
If operation irregularity occurs in the peripheral module, and the television terminal can be led to by general-purpose interface and a server
Letter, using the corresponding exception information of the peripheral module and the peripheral hardware information as N number of fault message.
10. the television terminal as described in any claims of claim 7-9, which is characterized in that the memory module is specifically additionally operable to:
According to the corresponding information protocol of the general-purpose interface, generates and corresponding with the N number of fault message N number of report label；
According to it is described it is N number of report label, will be in the N number of fault message storage to the corresponding file directory of the general-purpose interface.
11. television terminal as claimed in claim 10, which is characterized in that the television terminal further includes：
Determining module, for determining the M fault message with the first priority in N number of fault message, M is positive integer；
Control module generates the first subfile catalogue for controlling in the file directory, and the M fault message is stored
To the first subfile catalogue.
12. television terminal as claimed in claim 11, which is characterized in that the reporting module is specifically used for：
It detects and whether there is the first subfile catalogue in the file directory；
If in the presence of calling the M fault message of the first subfile catalogue on row major by the general-purpose interface
Report recalls the server that remaining N-M fault information reporting is extremely connected with the television terminal in the file directory；
If being not present, the server is reported to according to the corresponding storage order of the N number of fault message.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410775962.4A CN104506939B (en) | 2014-12-15 | 2014-12-15 | A kind of information uploading method and television terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410775962.4A CN104506939B (en) | 2014-12-15 | 2014-12-15 | A kind of information uploading method and television terminal |
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| CN105847978B (en) * | 2016-03-31 | 2018-11-30 | 康佳集团股份有限公司 | A kind of formation gathering method and system based on smart television |
| CN107003974B (en) * | 2016-06-03 | 2020-07-14 | 达闼科技（北京）有限公司 | Interface detection method and device |
| CN112162764A (en) * | 2020-10-30 | 2021-01-01 | 海信视像科技股份有限公司 | Display device, server and camera software upgrading method |
| CN117149476A (en) * | 2023-01-13 | 2023-12-01 | 荣耀终端有限公司 | Fault reporting method and related device |
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