CN109800098A - Service exception node positioning method, device, computer equipment and storage medium - Google Patents
Service exception node positioning method, device, computer equipment and storage medium Download PDFInfo
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Abstract
The embodiment of the invention discloses a kind of service exception node positioning method, device, computer equipment and storage mediums.Wherein, the method is applied to service node monitoring technology field, which comprises obtains the flow events set of operation flow, the flow events collection is combined into the set for the flow events composition that user terminal occurs during the operation flow of the business of execution；Judge whether comprising anomalous event in the flow events set of the operation flow, the anomalous event is to meet the flow events of default exceptional condition；If judging result is to include anomalous event in flow events set, mark the operation flow abnormal in the flow nodes figure of the business, so as to intuitively show the position of service exception node, problem is precisely quickly found out convenient for investigation officer, improves the treatment effeciency of investigation officer.
Description
Technical field
The present invention relates to service maintenance technical field more particularly to a kind of service exception node positioning methods, device, calculating
Machine equipment and storage medium.
Background technique
User inevitably will appear abnormal situation during transacting business.At present for the positioning of service exception node
It relies primarily on the information of user feedback and checks the interface log that user calls to position abnormal nodes.
However, the description subjectivity due to user is too strong, it is unfavorable for investigation officer and understands abnormal conditions.Also, due to connecing
Mouth log is excessive, and investigation needs to take considerable time one by one, causes to check inefficiency, causes user to fall into a long wait, seriously
Affect the usage experience of user.
Summary of the invention
The embodiment of the invention provides a kind of service exception node positioning method, device, computer equipment and storage medium,
Aim to solve the problem that the problem that investigation service exception node efficiency is low in the prior art.
In a first aspect, the embodiment of the invention provides a kind of service exception node positioning methods comprising:
The flow events set of operation flow is obtained, the flow events collection is combined into user terminal in the business of the business of execution
The set of the flow events composition occurred in flowchart process；
Judge that the anomalous event is to meet in advance whether comprising anomalous event in the flow events set of the operation flow
If the flow events of exceptional condition；
If it includes anomalous event that judging result, which is in flow events set, institute is marked in the flow nodes figure of the business
State operation flow exception.
Second aspect, the embodiment of the invention also provides a kind of service exception node locating devices comprising:
First acquisition unit, obtains the flow events set of operation flow, and the flow events collection is combined into user terminal and exists
The set of the flow events composition occurred during the operation flow of execution business；
Whether the first judging unit includes anomalous event, institute in the flow events set for judging the operation flow
Stating anomalous event is to meet the flow events of default exceptional condition；
Marking unit, if being in flow events set for judging result includes anomalous event, in the process of the business
Mark the operation flow abnormal in node diagram.
The third aspect, the embodiment of the invention also provides a kind of computer equipments comprising memory and processor, it is described
Computer program is stored on memory, the processor realizes the above method when executing the computer program.
Fourth aspect, the embodiment of the invention also provides a kind of computer readable storage medium, the storage medium storage
There is computer program, the computer program can realize the above method when being executed by a processor.
The embodiment of the invention provides a kind of service exception node positioning method, device, computer equipment and storage mediums.
Wherein, which comprises obtain the flow events set of operation flow, the flow events collection is combined into user terminal and is executing
The set of the flow events composition occurred during the operation flow of business；Judge in the flow events set of the operation flow
It whether include anomalous event, the anomalous event is to meet the flow events of default exceptional condition；If judging result is process thing
Include anomalous event in part set, marks the operation flow abnormal in the flow nodes figure of the business.Originally by application
The technical solution of application obtains the flow events set of operation flow, judges whether wrap in the flow events set of operation flow
Containing anomalous event, when judging result be in flow events set includes anomalous event, in the flow nodes figure of the business
Mark the operation flow abnormal, it is precisely quick convenient for investigation officer so as to intuitively show the position of service exception node
Find out problem, improve the treatment effeciency of investigation officer.
Detailed description of the invention
Technical solution in order to illustrate the embodiments of the present invention more clearly, below will be to needed in embodiment description
Attached drawing is briefly described, it should be apparent that, drawings in the following description are some embodiments of the invention, general for this field
For logical technical staff, without creative efforts, it is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of application scenarios schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 2 is a kind of flow diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 3 is a kind of sub-process schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 4 is a kind of sub-process schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 5 is a kind of sub-process schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 6 is a kind of sub-process schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 7 is a kind of sub-process schematic diagram of service exception node positioning method provided in an embodiment of the present invention；
Fig. 8 be another embodiment of the present invention provides a kind of service exception node positioning method flow diagram；
Fig. 9 is a kind of schematic block diagram of service exception node locating device provided in an embodiment of the present invention；
Figure 10 is a kind of signal of the first acquisition unit of service exception node locating device provided in an embodiment of the present invention
Property block diagram；
Figure 11 is a kind of signal of first judging unit of service exception node locating device provided in an embodiment of the present invention
Property block diagram；
Figure 12 be another embodiment of the present invention provides a kind of service exception node locating device the first judging unit
Schematic block diagram；
Figure 13 is a kind of signal of the second acquisition unit of service exception node locating device provided in an embodiment of the present invention
Property block diagram；
Figure 14 is a kind of the first judging unit of service exception node locating device that further embodiment of this invention provides
Schematic block diagram；
Figure 15 be another embodiment of the present invention provides a kind of service exception node locating device schematic block diagram；And
Figure 16 is a kind of schematic block diagram of computer equipment provided in an embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are some of the embodiments of the present invention, instead of all the embodiments.Based on this hair
Embodiment in bright, every other implementation obtained by those of ordinary skill in the art without making creative efforts
Example, shall fall within the protection scope of the present invention.
It should be appreciated that ought use in this specification and in the appended claims, term " includes " and "comprising" instruction
Described feature, entirety, step, operation, the presence of element and/or component, but one or more of the other feature, whole is not precluded
Body, step, operation, the presence or addition of element, component and/or its set.
It is also understood that mesh of the term used in this description of the invention merely for the sake of description specific embodiment
And be not intended to limit the present invention.As description of the invention and it is used in the attached claims, unless on
Other situations are hereafter clearly indicated, otherwise " one " of singular, "one" and "the" are intended to include plural form.
It will be further appreciated that the term "and/or" used in description of the invention and the appended claims is
Refer to any combination and all possible combinations of one or more of associated item listed, and including these combinations.
As used in this specification and in the appended claims, term " if " can be according to context quilt
Be construed to " when ... " or " once " or " in response to determination " or " in response to detecting ".Similarly, phrase " if it is determined that " or
" if detecting [described condition or event] " can be interpreted to mean according to context " once it is determined that " or " in response to true
It is fixed " or " once detecting [described condition or event] " or " in response to detecting [described condition or event] ".
Fig. 1 and Fig. 2 are please referred to, Fig. 1 is a kind of application of service exception node positioning method provided in an embodiment of the present invention
Schematic diagram of a scenario.Fig. 2 is a kind of schematic flow chart of service exception node positioning method provided in an embodiment of the present invention.This hair
A kind of service exception node positioning method that bright embodiment proposes is applied in service exception monitoring server 1.Service exception prison
It controls server 1 and receives the flow events record that user terminal 2 is sent, and extract each business of business from flow events record
The flow events set of process；When service exception monitoring server 1 includes anomalous event in determination flow event sets, Xiang Ye
Terminal 3 of being engaged in pushes process abnormal prompt information, abnormal with prompt service process.
Fig. 2 is a kind of flow diagram of service exception node positioning method provided in an embodiment of the present invention.As shown,
This approach includes the following steps S1-S3.
S1 obtains the flow events set of operation flow.
Wherein, the flow events collection is combined into the process thing that user terminal occurs during the operation flow of the business of execution
The set of part composition.
User terminal needs to be implemented multiple operation flows when doing business.For example, needing to hold when executing registration business
The operation flows such as the acquisition of row user information, authentication.
Flow events collection is combined into the flow events composition that user terminal occurs during the operation flow of the business of execution
Set.The corresponding process event sets of each operation flow.
Flow events include action event, interface calling event and miscue event.Action event includes user's
The events such as input and click button.Interface calls event to refer to user terminal calling interface during executing operation flow
Event.Miscue event refers to that user terminal issues the event of prompt to the faulty operation of user, for example, user information acquires
When need user input 11 cell-phone numbers.Terminal only has 10 in the cell-phone number for detecting user's input, then issues the user with and mention
Show information, prompting mobile telephone set number input is wrong, which is miscue event.
In specific implementation, user terminal (will be flowed from the flow events data during the operation flow in the business of execution
Journey event data includes the flow events that user terminal occurs during the operation flow of the business of execution) it is sent to service exception
Monitoring server.Service exception monitoring server obtains each Business Stream of business from the flow events data that terminal sends over
The flow events set of journey.
In one embodiment, as shown in figure 3, above step S1 may include step S11-S12.
S11 receives the flow events record that user terminal is sent.
Wherein, flow events record includes the process thing that user terminal occurs during each operation flow of the business of execution
Part.
In specific implementation, user terminal records the flow events of user's each operation flow during transacting business in real time,
With product process logout, and flow events record is sent to service exception monitoring server.Flow events record
The flow events that user terminal occurs during each operation flow of the business of execution.Flow events include event attribute, event
Time and event content three parts.Event attribute is for showing type belonging to flow events.Event attribute includes operation thing
Part, interface call event and miscue event.Event time refers to the time that flow events occur.Event content refers to stream
The particular content of journey event, such as the event content of an action event are as follows: click confirmation key.
Correspondingly, service exception monitoring server receives the flow events record that user terminal is sent.
S12 extracts the flow events set of each operation flow of business from flow events record.
In specific implementation, service exception monitoring server extracts the stream of each operation flow of business from flow events record
Journey event, and combine the flow events of each operation flow to obtain the flow events set of each operation flow.For example, implementing one
In example, an operation flow includes 5 flow events, then the set of 5 flow events compositions is the process of the operation flow
Event sets.
Whether S2 judges in the flow events set of the operation flow comprising anomalous event.
Wherein, the anomalous event is to meet the flow events of default exceptional condition.
In specific implementation, whether judge in the flow events set of operation flow comprising anomalous event.If operation flow
Flow events set in include anomalous event, then illustrate that abnormal thing has occurred during executing the operation flow in terminal
Part.If in the flow events set of operation flow not including anomalous event, illustrate terminal in the mistake for executing the operation flow
No exceptions event in journey.
Anomalous event is to meet the flow events of default exceptional condition.It should be noted that exceptional condition can be by this field
Technical staff sets, for example, in one embodiment, exceptional condition may be set to the action event occurred repeatedly as abnormal thing
Part；Fail calling interface interface call event be anomalous event；Miscue event is anomalous event.
In one embodiment, as shown in figure 4, above step S2 may include step S21-S23.
Whether S21 judges in the flow events set of the operation flow comprising repetitive operation event.
Wherein, the repetitive operation event refers to the action event occurred repeatedly.
In specific implementation, judge in the flow events set of operation flow whether to include the action event occurred repeatedly, if
It is to determine the action event occurred repeatedly to repeat action event.Specifically, according to the determined property process thing of flow events
Whether include action event (judges in flow events set whether include event attribute for the process of action event in part set
Event), if in flow events set including action event, further judge whether flow events set includes to recur and thing
The identical action event of part content will if flow events set includes to recur and the identical action event of event content
This is recurred and the identical action event of event content is determined as repetitive operation event.
S22 judges the repetitive operation thing if including repetitive operation event in the flow events set of the operation flow
Whether the number of repetition of part is greater than preset frequency threshold value.
In specific implementation, if including repetitive operation event in the flow events set of the operation flow, further sentence
Whether the number of repetition for the repetitive operation event of breaking is greater than preset frequency threshold value.
It should be noted that frequency threshold value can be set according to the actual situation by those skilled in the art, for example, one
In embodiment, frequency threshold value is set as 3 times.
S23 determines the operation flow if the number of repetition of the repetitive operation event is greater than preset frequency threshold value
It include anomalous event in flow events set.
In specific implementation, if the number of repetition of the repetitive operation event is greater than preset frequency threshold value, the industry is determined
Include anomalous event in the flow events set for process of being engaged in (i.e. the repetitive operation event is anomalous event).
In one embodiment, as shown in figure 5, above step S2 may include step S51-S54.
Whether S51 judges in the flow events set of the operation flow comprising interface calling event.
In specific implementation, the flow events in the flow events set of the operation flow are traversed, judge the industry
Whether include interface calling event in the flow events set for process of being engaged in.Specifically, judged to flow according to the attribute of flow events
Whether include action event (judges in flow events set whether include event attribute for interface calling thing in journey event sets
The flow events of part).
S52 obtains the interface and calls thing if calling event comprising interface in the flow events set of the operation flow
The corresponding interface log of part.
In specific implementation, if in the flow events set of the operation flow including interface calling event, described in acquisition
Interface calls the corresponding interface log of event.
In one embodiment, as shown in fig. 6, above step S52 may include step S61-S62.
S61 sends log call request to user terminal.
Wherein, the log call request includes time and the interface identifier number that the interface calls event.
In specific implementation, log call request is sent to user terminal.Log call request includes that the interface calls thing
The time of part and interface identifier number.Interface calls the time of event and interface identifier number to be documented in user terminal transmission
In flow events record.
Correspondingly, user terminal is after receiving log call request, according to the interface call event time and
Interface identifier number obtains the interface from the interface log that itself is stored and calls the corresponding interface log of event, and to business
Abnormal monitoring server sends the response message that the corresponding interface log of event is called comprising the interface.
S62 receives the response message that user terminal returns.
Wherein, the response message includes that the interface calls the corresponding interface log of event.
In specific implementation, the response message that user terminal returns is received, and parses to obtain in the response message and includes
The interface calls the corresponding interface log of event.
S53, judging user terminal according to the interface log, whether calling interface is successful.
In specific implementation, had recorded in interface log interface call state, interface call state include call successfully and
Malloc failure malloc.If it is to call successfully that the interface recorded in interface log, which calls state, the success of user terminal calling interface is determined；
If it is malloc failure malloc that the interface recorded in interface log, which calls state, determine that user terminal fails calling interface success.
S54 determines in the flow events set of the operation flow if user terminal fails calling interface success comprising different
Ordinary affair part.
In specific implementation, if user terminal fails calling interface success, the flow events collection of the operation flow is determined
It include anomalous event in conjunction.
In one embodiment, as shown in fig. 7, above step S2 may include step S71-S72.
Whether S71 judges in the flow events set of the operation flow comprising miscue event.
In specific implementation, the flow events in the flow events set of the operation flow are traversed, judge the industry
It whether include miscue event in the flow events set for process of being engaged in.Specifically, judged to flow according to the attribute of flow events
Whether include action event (judges in flow events set whether include event attribute for miscue thing in journey event sets
The flow events of part).
S72 determines the operation flow if including miscue event in the flow events set of the operation flow
It include anomalous event in flow events set.
In specific implementation, if in the flow events set of the operation flow including miscue event, determination flow
It include anomalous event in event sets.
S3 gets the bid if it includes anomalous event in flow events set that judging result, which is, in the flow nodes figure of the business
Remember that the operation flow is abnormal.
In specific implementation, in specific implementation, if it is judged that include anomalous event in flow events set, then at this
It marks corresponding operation flow abnormal in the flow nodes figure of business, thus more intuitive can indicate the position that anomalous event occurs
It sets, checks problem convenient for investigation officer.
It should be noted that flow nodes figure refers to the flow chart of each operation flow execution sequence of description business.
By the technical solution of application the application, the flow events set of operation flow is obtained, judges the stream of operation flow
In journey event sets whether include anomalous event, judging result be flow events set in include anomalous event when, described
Mark the operation flow abnormal in the flow nodes figure of business, so as to intuitively show the position of service exception node, just
Problem is precisely quickly found out in investigation officer, improves the treatment effeciency of investigation officer.
Fig. 8 be another embodiment of the present invention provides a kind of service exception node positioning method flow diagram.Such as Fig. 8
Shown, a kind of service exception node positioning method of the present embodiment includes step S81-S84.
S81 obtains the flow events set of operation flow.
Wherein, the flow events collection is combined into the process thing that user terminal occurs during the operation flow of the business of execution
The set of part composition.
User terminal needs to be implemented multiple operation flows when doing business.For example, needing to hold when executing registration business
The operation flows such as the acquisition of row user information, authentication.Flow events collection is combined into user terminal in the operation flow of the business of execution
The set of the flow events composition occurred in the process.The corresponding process event sets of each operation flow.Flow events include behaviour
Make event, interface calls event and miscue event.Action event includes the events such as input and the click button of user.
Interface calling event refers to the event of user terminal calling interface during executing operation flow.Miscue event refers to use
Family terminal issues the event of prompt to the faulty operation of user, for example, user information needs user to input 11 mobile phones when acquiring
Number.Terminal only has 10 in the cell-phone number for detecting user's input, then issues the user with prompt information, and prompting mobile telephone set number input has
Accidentally, which is miscue event.
In specific implementation, service exception monitoring server obtains the flow events set of each operation flow of business.
Whether S82 judges in the flow events set of the operation flow comprising anomalous event.
Wherein, the anomalous event is to meet the flow events of default exceptional condition.
In specific implementation, whether judge in the flow events set of operation flow comprising anomalous event.If operation flow
Flow events set in include anomalous event, then illustrate that abnormal thing has occurred during executing the operation flow in terminal
Part.If in the flow events set of operation flow not including anomalous event, illustrate terminal in the mistake for executing the operation flow
No exceptions event in journey.
Anomalous event is to meet the flow events of default exceptional condition.It should be noted that exceptional condition can be by this field
Technical staff sets.For example, in one embodiment, exceptional condition may be set to the action event occurred repeatedly as abnormal thing
Part；Fail calling interface interface call event be anomalous event；Miscue event is anomalous event.
S83 gets the bid if it includes anomalous event in flow events set that judging result, which is, in the flow nodes figure of the business
Remember that the operation flow is abnormal.
In specific implementation, in specific implementation, if it is judged that include anomalous event in flow events set, then at this
It marks corresponding operation flow abnormal in the flow nodes figure of business, thus more intuitive can indicate the position that anomalous event occurs
It sets, checks problem convenient for investigation officer.
It should be noted that flow nodes figure refers to the flow chart of each operation flow execution sequence of description business.
S84 pushes process abnormal prompt information to service terminal, to prompt the operation flow abnormal.
In specific implementation, process abnormal prompt information is pushed to service terminal, with the Business Stream of prompt service personnel's business
Cheng Yichang.Thus business personnel can know the abnormal conditions of operation flow in advance, convenient for business personnel in asking in face of user
When topic, answer can be preferably provided a user.
Fig. 9 is a kind of schematic block diagram of service exception node locating device 90 provided in an embodiment of the present invention.Such as Fig. 9 institute
Show, corresponds to one of the above service exception node positioning method, the present invention also provides a kind of service exception node locating devices 90.
A kind of service exception node locating device 90 includes the unit for executing a kind of above-mentioned service exception node positioning method, should
Device can be configured in server.Specifically, referring to Fig. 9, a kind of service exception node locating device 90 includes the
One acquiring unit 91, the first judging unit 92 and marking unit 93.
First acquisition unit 91, for obtaining the flow events set of operation flow, the flow events collection is combined into user
The set for the flow events composition that terminal occurs during the operation flow of the business of execution.
Whether the first judging unit 92 includes anomalous event in the flow events set for judging the operation flow,
The anomalous event is to meet the flow events of default exceptional condition.
Marking unit 93, if being in flow events set for judging result includes anomalous event, in the stream of the business
Mark the operation flow abnormal in journey node diagram.
In one embodiment, as shown in Figure 10, the first acquisition unit 91 includes the first receiving unit 911 and extracts
Unit 912.
First receiving unit 911, for receiving the flow events record of user terminal transmission, the flow events record packet
Include the flow events that user terminal occurs during each operation flow of the business of execution.
Extraction unit 912 extracts the flow events collection of each operation flow of the business from flow events record
It closes.
In one embodiment, as shown in figure 11, first judging unit 92 is sentenced including second judgment unit 921, third
Disconnected unit 922 and the first judging unit 923.
Whether second judgment unit 921 includes repetitive operation in the flow events set for judging the operation flow
Event, the repetitive operation event refer to the action event occurred repeatedly；
Third judging unit 922, if sentencing for including repetitive operation event in the flow events set of the operation flow
Whether the number of repetition for the repetitive operation event of breaking is greater than preset frequency threshold value；
First judging unit 923 is sentenced if the number of repetition for the repetitive operation event is greater than preset frequency threshold value
It include anomalous event in the flow events set of the fixed operation flow.
In one embodiment, as shown in figure 12, first judging unit 92 is obtained including the 4th judging unit 924, second
Take unit 925, the 5th judging unit 926 and the second judging unit 927.
Whether the 4th judging unit 924 is called comprising interface in the flow events set for judging the operation flow
Event；
Second acquisition unit 925, if being obtained for including that interface calls event in the flow events set of the operation flow
The interface is taken to call the corresponding interface log of event；
5th judging unit 926, for judging user terminal according to the interface log, whether calling interface is successful；
Second judging unit 927 determines the process of the operation flow if failing calling interface success for user terminal
It include anomalous event in event sets.
In one embodiment, as shown in figure 13, the second acquisition unit 925 includes the first transmission unit 9251 and the
Two receiving units 9252.
First transmission unit 9251, for sending log call request to user terminal, the log call request includes
The interface calls time and the interface identifier number of event；
Second receiving unit 9252, for receiving the response message of user terminal return, the response message includes described
Interface calls the corresponding interface log of event.
In one embodiment, as shown in figure 14, first judging unit 92 includes the 6th judging unit 928 and third
Judging unit 929.
Whether the 6th judging unit 928 includes miscue in the flow events set for judging the operation flow
Event；
Third judging unit 929, if for judging result be the operation flow flow events set in include mistake
Prompt event determines in the flow events set of the operation flow comprising anomalous event.
Figure 15 be another embodiment of the present invention provides a kind of service exception node locating device 90 schematic block diagram.Such as
Shown in Figure 15, a kind of service exception node locating device 90 of the present embodiment is to increase the second hair on the basis of above-described embodiment
Send unit 94.
Second transmission unit 94, for pushing process abnormal prompt information to service terminal, to prompt the operation flow
It is abnormal.
It should be noted that it is apparent to those skilled in the art that, a kind of above-mentioned service exception node
The specific implementation process of positioning device 90 and each unit, can be with reference to the corresponding description in preceding method embodiment, in order to describe
It is convenienct and succinct, details are not described herein.
A kind of above-mentioned service exception node locating device 90 can be implemented as a kind of form of computer program, the computer
Program can be run in computer equipment as shown in figure 16.
Figure 16 is please referred to, Figure 16 is a kind of schematic block diagram of computer equipment provided by the embodiments of the present application.The calculating
Machine equipment 500 can be terminal, be also possible to server, wherein terminal can be smart phone, tablet computer, notebook electricity
Brain, desktop computer, personal digital assistant and wearable device etc. have the electronic equipment of communication function.Server can be independence
Server, be also possible to the server cluster of multiple servers composition.
Refering to fig. 16, which includes processor 502, memory and the net connected by system bus 501
Network interface 505, wherein memory may include non-volatile memory medium 503 and built-in storage 504.
The non-volatile memory medium 503 can storage program area 5031 and computer program 5032.The computer program
5032 are performed, and processor 502 may make to execute a kind of service exception node positioning method.
The processor 502 is for providing calculating and control ability, to support the operation of entire computer equipment 500.
The built-in storage 504 provides environment for the operation of the computer program 5032 in non-volatile memory medium 503, should
When computer program 5032 is executed by processor 502, processor 502 may make to execute a kind of service exception node positioning method.
The network interface 505 is used to carry out network communication with other equipment.It will be understood by those skilled in the art that in Figure 16
The structure shown, only the block diagram of part-structure relevant to application scheme, does not constitute and is applied to application scheme
The restriction of computer equipment 500 thereon, specific computer equipment 500 may include more more or fewer than as shown in the figure
Component perhaps combines certain components or with different component layouts.
Wherein, the processor 502 is for running computer program 5032 stored in memory, to realize following step
It is rapid:
The flow events set of operation flow is obtained, the flow events collection is combined into user terminal in the business of the business of execution
The set of the flow events composition occurred in flowchart process；
Judge that the anomalous event is to meet in advance whether comprising anomalous event in the flow events set of the operation flow
If the flow events of exceptional condition；
If it includes anomalous event that judging result, which is in flow events set, institute is marked in the flow nodes figure of the business
State operation flow exception.
In one embodiment, processor 502 is when realizing the flow events set step for obtaining operation flow, specifically
Realize following steps:
The flow events record that user terminal is sent is received, the flow events record includes user terminal in the business of execution
Each operation flow during occur flow events；
The flow events set of each operation flow of the business is extracted from flow events record.
In one embodiment, processor 502 in realizing the flow events set for judging the operation flow whether
When comprising anomalous event step, it is implemented as follows step:
Whether judge in the flow events set of the operation flow comprising repetitive operation event, the repetitive operation event
Refer to the action event occurred repeatedly；
If including repetitive operation event in the flow events set of the operation flow, the repetitive operation event is judged
Whether number of repetition is greater than preset frequency threshold value；
If the number of repetition of the repetitive operation event is greater than preset frequency threshold value, the process of the operation flow is determined
It include anomalous event in event sets.
In one embodiment, processor 502 in realizing the flow events set for judging the operation flow whether
When comprising anomalous event step, it is implemented as follows step:
Whether judge in the flow events set of the operation flow comprising interface calling event；
If calling event comprising interface in the flow events set of the operation flow, obtains the interface and call event pair
The interface log answered；
Judging user terminal according to the interface log, whether calling interface is successful；
If user terminal fails calling interface success, determine in the flow events set of the operation flow comprising abnormal thing
Part.
In one embodiment, processor 502 is realizing the corresponding interface log step of the acquisition interface calling event
When rapid, it is implemented as follows step:
Log call request is sent to user terminal, the log call request includes the time that the interface calls event
And interface identifier number；
The response message that user terminal returns is received, the response message includes that the interface calls the corresponding interface of event
Log.
In one embodiment, processor 502 in realizing the flow events set for judging the operation flow whether
When comprising anomalous event step, it is implemented as follows step:
Whether judge in the flow events set of the operation flow comprising miscue event；
If it includes miscue event that judging result, which is in the flow events set of the operation flow, the business is determined
It include anomalous event in the flow events set of process.
In one embodiment, processor 502 also realizes following steps:
Process abnormal prompt information is pushed to service terminal, to prompt the operation flow abnormal.
It should be appreciated that in the embodiment of the present application, processor 502 can be central processing unit (Central
Processing Unit, CPU), which can also be other general processors, digital signal processor (Digital
Signal Processor, DSP), specific integrated circuit (Application Specific Integrated Circuit,
ASIC), ready-made programmable gate array (Field-Programmable GateArray, FPGA) or other programmable logic devices
Part, discrete gate or transistor logic, discrete hardware components etc..Wherein, general processor can be microprocessor or
The processor is also possible to any conventional processor etc..
Those of ordinary skill in the art will appreciate that be realize above-described embodiment method in all or part of the process,
It is that relevant hardware can be instructed to complete by computer program.The computer program can be stored in a storage medium,
The storage medium is computer readable storage medium.The computer program is held by least one processor in the computer system
Row, to realize the process step of the embodiment of the above method.
Therefore, the present invention also provides a kind of storage mediums.The storage medium can be computer readable storage medium.This is deposited
Storage media is stored with computer program.The computer program makes processor execute following steps when being executed by processor:
The flow events set of operation flow is obtained, the flow events collection is combined into user terminal in the business of the business of execution
The set of the flow events composition occurred in flowchart process；
Judge that the anomalous event is to meet in advance whether comprising anomalous event in the flow events set of the operation flow
If the flow events of exceptional condition；
If it includes anomalous event that judging result, which is in flow events set, institute is marked in the flow nodes figure of the business
State operation flow exception.
In one embodiment, the processor realizes the stream for obtaining operation flow executing the computer program
When journey event sets step, it is implemented as follows step:
The flow events record that user terminal is sent is received, the flow events record includes user terminal in the business of execution
Each operation flow during occur flow events；
The flow events set of each operation flow of the business is extracted from flow events record.
In one embodiment, the processor realizes the judgement operation flow executing the computer program
Flow events set in whether include anomalous event step when, be implemented as follows step:
Whether judge in the flow events set of the operation flow comprising repetitive operation event, the repetitive operation event
Refer to the action event occurred repeatedly；
If including repetitive operation event in the flow events set of the operation flow, the repetitive operation event is judged
Whether number of repetition is greater than preset frequency threshold value；
If the number of repetition of the repetitive operation event is greater than preset frequency threshold value, the process of the operation flow is determined
It include anomalous event in event sets.
In one embodiment, the processor realizes the judgement operation flow executing the computer program
Flow events set in whether include anomalous event step when, be implemented as follows step:
Whether judge in the flow events set of the operation flow comprising interface calling event；
If calling event comprising interface in the flow events set of the operation flow, obtains the interface and call event pair
The interface log answered；
Judging user terminal according to the interface log, whether calling interface is successful；
If user terminal fails calling interface success, determine in the flow events set of the operation flow comprising abnormal thing
Part.
In one embodiment, the processor realizes the acquisition interface calling executing the computer program
When the corresponding interface log step of event, it is implemented as follows step:
Log call request is sent to user terminal, the log call request includes the time that the interface calls event
And interface identifier number；
The response message that user terminal returns is received, the response message includes that the interface calls the corresponding interface of event
Log.
In one embodiment, the processor realizes the judgement operation flow executing the computer program
Flow events set in whether include anomalous event step when, be implemented as follows step:
Whether judge in the flow events set of the operation flow comprising miscue event；
If it includes miscue event that judging result, which is in the flow events set of the operation flow, the business is determined
It include anomalous event in the flow events set of process.
In one embodiment, the processor also realizes following steps in the execution computer program:
Process abnormal prompt information is pushed to service terminal, to prompt the operation flow abnormal.
The storage medium can be USB flash disk, mobile hard disk, read-only memory (Read-Only Memory, ROM), magnetic disk
Or the various computer readable storage mediums that can store program code such as CD.
Those of ordinary skill in the art may be aware that list described in conjunction with the examples disclosed in the embodiments of the present disclosure
Member and algorithm steps, can be realized with electronic hardware, computer software, or a combination of the two, in order to clearly demonstrate hardware
With the interchangeability of software, each exemplary composition and step are generally described according to function in the above description.This
A little functions are implemented in hardware or software actually, the specific application and design constraint depending on technical solution.Specially
Industry technical staff can use different methods to achieve the described function each specific application, but this realization is not
It is considered as beyond the scope of this invention.
In several embodiments provided by the present invention, it should be understood that disclosed device and method can pass through it
Its mode is realized.For example, the apparatus embodiments described above are merely exemplary.For example, the division of each unit, only
Only a kind of logical function partition, there may be another division manner in actual implementation.Such as multiple units or components can be tied
Another system is closed or is desirably integrated into, or some features can be ignored or not executed.
The steps in the embodiment of the present invention can be sequentially adjusted, merged and deleted according to actual needs.This hair
Unit in bright embodiment device can be combined, divided and deleted according to actual needs.In addition, in each implementation of the present invention
Each functional unit in example can integrate in one processing unit, is also possible to each unit and physically exists alone, can also be with
It is that two or more units are integrated in one unit.
If the integrated unit is realized in the form of SFU software functional unit and when sold or used as an independent product,
It can store in one storage medium.Based on this understanding, technical solution of the present invention is substantially in other words to existing skill
The all or part of part or the technical solution that art contributes can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, terminal or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
In the above-described embodiments, it all emphasizes particularly on different fields to the description of each embodiment, is not described in some embodiment
Part, reference can be made to the related descriptions of other embodiments.
Obviously, various changes and modifications can be made to the invention without departing from essence of the invention by those skilled in the art
Mind and range.In this way, the even these modifications and changes of the present invention range that belongs to the claims in the present invention and its equivalent technologies
Within, then the present invention is also intended to include these modifications and variations.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can readily occur in various equivalent modifications or replace
It changes, these modifications or substitutions should be covered by the protection scope of the present invention.Therefore, protection scope of the present invention should be with right
It is required that protection scope subject to.
Claims (10)
1. a kind of service exception node positioning method characterized by comprising
The flow events set of operation flow is obtained, the flow events collection is combined into user terminal in the operation flow of the business of execution
The set of the flow events composition occurred in the process；
Judge that the anomalous event is preset different whether comprising anomalous event in the flow events set of the operation flow for satisfaction
The flow events of normal condition；
If it includes anomalous event that judging result, which is in flow events set, the industry is marked in the flow nodes figure of the business
Process of being engaged in is abnormal.
2. the method according to claim 1, wherein the flow events set for obtaining operation flow, comprising:
The flow events record that user terminal is sent is received, the flow events record includes user terminal in each of the business of execution
The flow events occurred during operation flow；
The flow events set of each operation flow of the business is extracted from flow events record.
3. the method according to claim 1, wherein in the flow events set of the judgement operation flow
It whether include anomalous event, comprising:
Judge that the repetitive operation event refers to whether comprising repetitive operation event in the flow events set of the operation flow
The action event occurred repeatedly；
If including repetitive operation event in the flow events set of the operation flow, the repetition of the repetitive operation event is judged
Whether number is greater than preset frequency threshold value；
If the number of repetition of the repetitive operation event is greater than preset frequency threshold value, the flow events of the operation flow are determined
It include anomalous event in set.
4. the method according to claim 1, wherein in the flow events set of the judgement operation flow
It whether include anomalous event, comprising:
Whether judge in the flow events set of the operation flow comprising interface calling event；
If calling event comprising interface in the flow events set of the operation flow, obtains the interface and call event corresponding
Interface log；
Judging user terminal according to the interface log, whether calling interface is successful；
If user terminal fails calling interface success, determine in the flow events set of the operation flow comprising anomalous event.
5. according to the method described in claim 4, it is characterized in that, described obtain the interface calling event corresponding interface day
Will, comprising:
Send log call request to user terminal, the log call request include the interface call event time and
Interface identifier number；
The response message that user terminal returns is received, the response message includes that the interface calls event corresponding interface day
Will.
6. the method according to claim 1, wherein in the flow events set of the judgement operation flow
It whether include anomalous event, comprising:
Whether judge in the flow events set of the operation flow comprising miscue event；
If it includes miscue event that judging result, which is in the flow events set of the operation flow, the operation flow is determined
Flow events set in include anomalous event.
7. the method according to claim 1, wherein marking the business in the flow nodes figure of the business
After process exception, the method also includes:
Process abnormal prompt information is pushed to service terminal, to prompt the operation flow abnormal.
8. a kind of service exception node locating device characterized by comprising
First acquisition unit, obtains the flow events set of operation flow, and the flow events collection is combined into user terminal and is executing
The set of the flow events composition occurred during the operation flow of business；
Whether the first judging unit includes anomalous event in the flow events set for judging the operation flow, described different
Ordinary affair part is the flow events for meeting default exceptional condition；
Marking unit, if being in flow events set for judging result includes anomalous event, in the flow nodes of the business
Mark the operation flow abnormal in figure.
9. a kind of computer equipment, which is characterized in that the computer equipment includes memory and processor, on the memory
It is stored with computer program, the processor is realized as described in any one of claim 1-7 when executing the computer program
Method.
10. a kind of computer readable storage medium, which is characterized in that the storage medium is stored with computer program, the meter
Calculation machine program can be realized when being executed by a processor such as method of any of claims 1-7.
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| CN201811528568.5A CN109800098A (en) | 2018-12-13 | 2018-12-13 | Service exception node positioning method, device, computer equipment and storage medium |
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| CN201811528568.5A CN109800098A (en) | 2018-12-13 | 2018-12-13 | Service exception node positioning method, device, computer equipment and storage medium |
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| CN110766323A (en) * | 2019-10-23 | 2020-02-07 | 河北幸福消费金融股份有限公司 | Business process control method, system and storage medium |
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