CN102624554B - Comprehensive network management method combining equipment management mode with service management mode - Google Patents

Comprehensive network management method combining equipment management mode with service management mode Download PDF

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Publication number
CN102624554B
CN102624554B CN201210056404.3A CN201210056404A CN102624554B CN 102624554 B CN102624554 B CN 102624554B CN 201210056404 A CN201210056404 A CN 201210056404A CN 102624554 B CN102624554 B CN 102624554B
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business
service
management
resource
client
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CN201210056404.3A
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CN102624554A (en
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杜琳
熊飞
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武汉烽火网络有限责任公司
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Abstract

The invention discloses a comprehensive network management method combining an equipment management mode with a service management mode. The comprehensive network management method simultaneously possesses the equipment management mode and the service management mode, wherein the two management modes can be organically combined and freely switched; and in the service management mode, management objects are mainly clients, services and service bearing resources. The comprehensive network management method adopts a comprehensive network management mode which fully faces the services and integrates the advantages of the equipment management mode and the service management mode, so that the network maintenance personnel can rapidly fulfill new services through a graphical network management system, intuitively check all services borne in a network and check information of the service bearing resources passed by the services, timely manage each service and directly locate equipment failure on corresponding services and corresponding clients.

Description

A kind of Integrated Network Management method that combines equipment control and service management

Technical field

The present invention relates to a kind of network management, refer to specifically a kind of Integrated Network Management method that combines equipment control and service management.

Background technology

General network management system (hereinafter to be referred as network management system) is mainly divided into two kinds at present, and a kind of is the facility network guard system that equipment vendors provide, and another kind is the integrated service Management Support System (OSS) of operator's independent development.The former is absorbed in equipment control using equipment as management object, focuses on the aspects such as finishing equipment functional configuration, alarm collection demonstration and performance monitoring, does not well take out the concept of business and is administered and maintained from the angle of operator; And the latter is from the angle of operator, more pay close attention to the client (as finance, government, enterprise etc.) of active service and be the business that these clients opened or moved, the external interface that the management of equipment configuration, alarm and performance is limited by equipment and is provided cannot accomplish that face mask arrives.Therefore, in traditional network management system, equipment control and service management disconnect, and operator often needs many set of network administration systems manage simultaneously and safeguard.For equipment webmaster, in the time that equipment breaks down, affected business can not intuitively reflect; And in Technologies in Business Network Management System, although can see that fault has appearred in which business, but can not directly determine it is that fault by which equipment causes, must re-use equipment webmaster and locate fault, such management mode has been wasted more manpower and materials, also often cause attendant to important malfunction elimination not in time, inconvenience.

Along with the development of network system, operator network management is no longer the demand of simple network equipment maintenance and failure monitoring now, progressively rises to the rwan management solution RWAN of operatable object.So-called operatable object, is just to provide a kind of a solution that can carrier-supporting-carrier operation overall process, and it must curstomer-oriented, service-oriented, supports United Dispatching and the distribution of the whole network business.

In operation process, the ruuning situation of what operator was concerned about is served client and the business that provides for client, and traditional network management system is taking equipment as monitored object, can not intuitively effectively reflect the situation of client's business, from the angle of operator, business should become topmost managed object, need to be from different angles monitoring business and networks such as multiple business, multitiered network, plurality of devices.

In the equipment webmaster of current equipment component manufacturer, there is certain service management function, but in these management systems, service management function is all powerful not, generally just mark Business Name, management object in logic remains individual equipment network element, whole management also rests in equipment aspect, occurs the problem that equipment control management and service management disconnect while so just causing operator to manage, is in particular between network O&M department and service management department and lacks relevance.Traditional device network management system is to carry out configuration management from the angle of equipment, and in the time that equipment goes wrong, network O&M department can only monitor the equipment breaking down, and can not judge timely and accurately which business has been subject to impact; And the interruption of service can only be seen by business department, can not be directly targeted to the equipment breaking down, must locate fault with equipment webmaster.

Summary of the invention

In view of this, main purpose of the present invention is to provide a kind of service-oriented completely, has the Integrated Network Management method of equipment control and service management advantage concurrently.

For achieving the above object, the invention provides a kind of Integrated Network Management method that combines equipment control and service management, this network management has equipment control and two kinds of patterns of service management simultaneously, and two kinds of management modes realize organically in conjunction with also switching arbitrarily;

Under service management pattern, the object of management is mainly client, business, service bearer resource, wherein, client represents the in esse client in reality of operator, such as: financial department, government, enterprise, traffic table is shown a certain concrete communication service that client provides, as: Enterprise Special Network, screen monitoring, big customer's special line, service bearer resource refers to the device resource using for the work of finishing service, comprises equipment, interface, time slot, VLAN;

A client can open at least one business, a business may operate at least one group of service bearer resource, the resource composition service bearer resource that service operation is required, need bind related service bearing resource and these service bearer resources are carried out to suitable configuration when configuration service; After business configuration success, network management system provides the hierarchical relationship between business and client, business and service bearer resource, the service bearer resource of a business process of complete demonstration, and can carry out troubleshooting, log recording, traffic monitoring for business, this Integrated Network Management method comprises the following steps:

A, be switched to service management pattern from the traditional equipment Managing Model of network management system, the content of service management pattern mainly comprises service view management, business configuration management, business information management, service alarm management, Business performance management, customer account management, in addition also have some auxiliary management functions, comprising: type of service management, district management, business information statistics;

B, in service view, create target client;

C, in service view, for the target client who has created creates one or more business objects;

D, creating in business object, the bearing resource of specified services also carries out suitable configuration; The process of specified services bearing resource is exactly that business is carried out to associated process with device resource, and concrete configuration is according to equipment different in service bearer resource and different;

E, network management system are received after equipment alarm, automatically analyze according to the incidence relation between business and bearing resource, successively navigate on relevant service bearer resource, business and client, form service alarm, deposit in and in the service alarm table of database, preserve and on network management interface, show to remind attendant;

F, monitoring business performance data;

G, in business diary table, record all Operation Logs to business;

Described step B, in the time creating customer information, can manually input customer information, also can synchronize with the resource management system of operator by interface, obtains customer information; This customer information comprises: customer name, client's description, affiliated area, levels of clients, customer number.

Described step C is the essential information of incoming traffic first, comprising: Business Name, business description, type of service, class of business, business-level, service bandwidth, business affiliated area/client, contact person, person liable.

Described step C, after the essential information of incoming traffic, need to carry out business configuration, i.e. the service bearer resource of this business of configuration carrying, can directly create service bearer resource, also can select the service bearer resource having created to complete this business; The quantity of service bearer resource is at least one.

On the management framework of service view, adopt management mode flexibly, user has the larger degree of freedom to organize the hierarchical relationship between various objects, comprise: client-business, client-region-business, region-client-business, do not make client or region be subordinated to a certain business as long as meet, can on to greatest extent, meet so the different levels demand of dividing and safeguard basic logical relation simultaneously yet.

The essential information of described step D service bearer resource comprises: source device, source port, object equipment, destination interface, bandwidth, single duplex, creation-time, whether with device synchronization, in addition can also define other Resource Properties according to the difference of resource type, if one group of service bearer resource through multiple equipment, needs each facility information and interface message on display business bearing resource one by one.

In described step e after the alarm of network management system receiving equipment, to carry out automatic analysis to alarm by service bearer resource, if cause certain or the decay of some business, even interrupt, system generates the service alarm of corresponding business automatically, affected business becomes corresponding alarm status, prompting user this business decay or interruption.

The service alarm meeting that in described step e, network analysis generates shows in the service alarm hurdle of client, also can carry out circuit analysis for operator by generating report forms; Every service alarm can navigate in corresponding service bearer resource, locates that can to observe be that concrete which equipment breaks down by alarm, facilitates operator to carry out line fault location.

The performance data of described step F monitoring business, further comprise: the performance data of business can obtain by the performance data of monitoring business bearing resource, according to the difference of carrying, the form of monitoring also has various ways, as the performance statistics based on VLAN, based on ACL five-tuple performance statistics.

Described step G generates business operation daily record, further comprise: the Operation Log by script for equipment, carry out the business that analytical equipment is relevant, obtain traffic affecting Operation Log, deposit business diary in database, and provide specific business diary hurdle to check business diary for user.

The invention has the advantages that, it is a kind of service-oriented completely, have the Integrated Network Management pattern of equipment control and service management advantage concurrently, make network maintenance staff can open fast new business by graphical network management system, can check intuitively all business of carrying in network, check each business the service bearer resource information of process, can manage timely every business, equipment fault can be directly targeted in relevant business and client.

Brief description of the drawings

Fig. 1 is the service management mode logic figure in the present invention;

Fig. 2 is the service management alarming processing flow chart in the present invention;

Fig. 3 is the service management performance monitoring process chart in the present invention;

Fig. 4 is the theory diagram of Integrated Network Management method of the present invention.

Embodiment

For ease of structure of the present invention and the effect that reaches are had to further understanding, the existing preferred embodiment that develops simultaneously is by reference to the accompanying drawings described in detail as follows.

As shown in Figure 1, the service management mode-definition of Integrated Network Management method following basic management object: business, client, service bearer resource, wherein, client represents the in esse client in reality of operator, such as: financial department, government, enterprise etc., traffic table is shown a certain concrete communication service that client provides, as: Enterprise Special Network, screen monitoring, big customer's special line etc., service bearer resource refers to the device resource using for the work of finishing service, comprise equipment, interface, time slot, VLAN(Virtual Local Area Network, VLAN) etc.The logical relation of these management objects is as follows: a client can open one or more business, and a business is made up of one or more groups service bearer resource.The resource composition service bearer resource that service operation is required, need bind related service bearing resource and these service bearer resources are carried out to suitable configuration when configuration service pattern.After business configuration success, network management system provides the hierarchical relationship between business and client, business and service bearer resource, the service bearer resource of a business process of complete demonstration, and can carry out troubleshooting, log recording, traffic monitoring etc. for business.After breaking down in network, network management system is received the alarm of equipment, by analysis, alarm is changed into relevant service alarm, operator can be directly targeted to the business, client, service bearer resource and the equipment that produce alarm by service alarm, thereby determines which client's business has been subject to impact.All operations to business are recorded in business diary, are convenient to the operation note of user's inquiry business.

The concrete steps of said business model configuration are:

Step 1, be switched to service management pattern from the traditional equipment Managing Model of network management system, service management pattern comprises service view management, business configuration management, business information management, service alarm management, Business performance management, customer account management etc., in addition also have some auxiliary management functions, comprise several parts such as type of service management, district management, business information statistics.

Step 2 creates target client under service view, can manually input customer information, also can synchronize with the resource management system of operator by interface, obtains customer information.Customer information comprises: customer name, client's description, affiliated area, levels of clients, customer number.

Step 3, in service view, for the target client who has created creates one or more business objects: this step is the essential information of incoming traffic first, comprising: Business Name, business description, type of service, class of business, business-level, service bandwidth, business affiliated area/client, contact person, person liable etc.; To any one business, the bearing resource (equipment, interface, vlan, time slot etc.) of palpus specified services, and configure these service bearer resources by the requirement of service operation, can directly create service bearer resource, also can select the service bearer resource having created to complete this business, the quantity of service bearer resource can be more than one.Now just set up the incidence relation between business and bearing resource, this is follow-up all bases that business is managed to operation.

On the management framework of service view, adopt management mode more flexibly, user has the larger degree of freedom to organize the hierarchical relationship between various objects, comprise: client-business, client-region-business, region-client-business etc., do not make client or region be subordinated to a certain business as long as meet, can on to greatest extent, meet so the different levels demand of dividing and safeguard basic logical relation simultaneously yet.

Step 4, creating in business object, the bearing resource of specified services also carries out suitable configuration.In general, the process of specified services bearing resource is carried out associated process by business with device resource (equipment, interface, time slot, VLAN etc.) exactly, and concrete configuration is according to equipment different in service bearer resource and different;

In step 4, the essential information of service bearer resource comprises: source device, source port, object equipment, destination interface, bandwidth, single duplex, creation-time, whether with device synchronization, in addition the difference that has more resource type can also define other Resource Properties, if one group of service bearer resource through multiple equipment, needs each facility information and interface message on display business bearing resource one by one.

Step 5, network management system are received after equipment alarm, automatically analyze according to the incidence relation between business and bearing resource, successively navigate on relevant service bearer resource, business and client, form service alarm, deposit in and in the service alarm table of database, preserve and on network management interface, show to remind attendant; If cause certain or the decay of some business, even interrupt, system generates the service alarm of corresponding business automatically, and affected business becomes corresponding alarm status, this business decay of prompting user or.

The service alarm meeting that network analysis generates in step 5 shows in the service alarm hurdle of client, also can carry out circuit analysis for operator by generating report forms.Every service alarm can navigate in corresponding service bearer resource, locates that can to observe be that concrete which equipment breaks down by alarm, facilitates operator to carry out line fault location.

Step 6, monitoring business performance data; This step further comprises: the performance data of business can obtain by the performance data of monitoring business bearing resource, according to the difference of carrying, the form of monitoring also has various ways, as the performance statistics based on VLAN, based on ACL(Access Control List, Access Control List (ACL)) five-tuple performance statistics etc.

Step 7, in business diary table, record all Operation Logs to business, further comprise: the Operation Log by script for equipment, carry out the business that analytical equipment is relevant, obtain traffic affecting Operation Log, deposit business diary in database, and provide specific business diary hurdle to check business diary for user.

Said service management comprises: provide the Network to having configured inquire about and show, comprise display business title, business description, type of service, class of business, business-level, service bandwidth, business affiliated area/client etc.; Provide Network is carried out to fault detect, comprise detection business connectedness, monitoring business flow, detect service delay, shake, throughput etc.

On the basis of technique scheme, said service management comprises inquiry business information and business managed accordingly, and its concrete steps are:

Step 1, under service management pattern, network management system inquires all business that configured and shows with tabular form respectively according to different types of service from database, as SDH(Synchronous Digital Hierarchy, SDH (Synchronous Digital Hierarchy)) business, Ethernet service etc.;

Step 2, user selects the business of a needs management under service management pattern;

Step 3, service management pattern provides the details of the business that user selects in the mode of graphical interfaces, comprising: Business Name, business description, service bearer resource, creation-time, business description, type of service, class of business, business-level, service bandwidth, business affiliated area/client etc.; Service management pattern provides following management function to select for user simultaneously:

A, the function of display business bearing resource: service management pattern identifies all service bearer resources of composition business in the mode of topological view;

B, detection business connectedness, whether business may form by organizing service bearer resource more, detect one by one every group of service bearer resource and be communicated with, and judges whether business interrupts or decay.

On the basis of technique scheme, said service management pattern comprises service bearer resource managed, and its concrete steps are:

Step 1, under service management pattern, network management system inquires all service bearer resources that configured and shows with the form of list from database;

Step 2, user selects the one group of service bearer resource that need to manage under service management pattern;

Step 3, service management pattern provides the details of the service bearer resource that user selects in the mode of graphical interfaces, the details of service bearer resource at least comprise: source device, source port, object equipment, destination interface, bandwidth, single duplex, creation-time, whether with device synchronization; Provide following management function to select for user simultaneously:

A, the function of display business bearing resource: by service management pattern with the mode of topological view identify service bearer resource the information such as the network equipment, port, time slot, VLAN of process;

B, monitors one group of service bearer resources flowing amount: the flow to one group of service bearer resource is monitored, and demonstrates flow tendency with the form of curve chart;

C, the connectedness of one group of service bearer resource of detection;

D, detects time delay, the shake of service bearer resource.

As shown in Figure 2 and Figure 3, on the basis of technique scheme, said service management pattern also comprises that traffic failure is processed and service feature monitoring is processed, and wherein the concrete steps of traffic failure processing are:

Step 1, under service management pattern, network management system audiomonitor alarm: when after device fails, the network equipment will send corresponding equipment alarm information;

Step 2, under service management pattern, network management system is processed the equipment alarm information of receiving, by the business and the service bearer resource information that record in Query Database, by equipment alarm, determines the service bearer resource breaking down; By the service bearer resource breaking down, determine the business breaking down again;

Step 3, upgrades the state of fault service bearer resource and fault business, and state is saved in database.By message mechanism, more new state of informing business management mode interface is shown as interruption or attenuation state by relevant business and service bearer resource in service view simultaneously.Below service alarm hurdle in, the details of display business alarm, check and locate fault for user.

The core concept of service feature monitoring is that the performance data by obtaining the associated bearing resource of business realizes the performance monitoring to business, through concrete steps is:

Step 1: the business that defines in the process of webmastering software exploitation can be for the obtaining of the performance item of monitoring and performance parameter, calculating and matched rule;

Step 2: provide patterned operation interface to make user can carry out to interested business selection and setting parameter the startability monitoring of performance monitoring item;

Step 3: automatically the performance monitoring item of business is converted to the performance monitoring item of corresponding bearing resource and obtains performance data;

Step 4: the performance data of service bearer resource is converted to service feature data and feeds back to user.

As shown in Figure 4, Integrated Network Management method of the present invention is to introduce service management pattern in traditional facility network pipe die formula, equipment Managing Model and service management pattern are carried out to organic combination, make above-mentioned two kinds of patterns in network management system and deposit, user can be switched between service network pipe die formula and facility network pipe die formula, conveniently checks the business and location faulty equipment and the monitoring business performance that break down.Under service management pattern, management object is no longer single equipment, but business information, i.e. client, business, service bearer resource, in service view, show above-mentioned three's hierarchical relationship, all warning information and log information are also alarm and the daily records being converted to based on business.By with the combination of traditional equipment oriented network management system, realize the Integrated Network Management System of service-oriented, can provide comprehensive O&M to support and operational decision making support to operator, for enterprise provides " end-to-end " network management capabilities, supervising the network all sidedly, and be no longer only to provide a device management platform that function is limited.

The invention has the advantages that, be a kind of service-oriented completely, has the Integrated Network Management pattern of equipment control and service management advantage concurrently, makes network maintenance staff can open fast new business by graphical network management system; Can check intuitively all business of carrying in network, check each business the service bearer resource information of process, can manage timely every business, equipment fault can be directly targeted in relevant business and client.

The present invention is not limited to above-mentioned execution mode, for those skilled in the art, under the premise without departing from the principles of the invention, can also make some improvements and modifications, within these improvements and modifications are also considered as protection scope of the present invention.The content not being described in detail in this specification belongs to the known prior art of professional and technical personnel in the field.

Claims (10)

1. an Integrated Network Management method that combines equipment control and service management, is characterized in that, this network management has equipment control and two kinds of patterns of service management simultaneously, and two kinds of management modes realize organically in conjunction with also switching arbitrarily;
Under service management pattern, the object of management is mainly client, business, service bearer resource, wherein, client represents the in esse client in reality of operator, traffic table is shown a certain concrete communication service that client provides, service bearer resource refers to the device resource using for the work of finishing service, and this device resource comprises equipment, interface, time slot, VLAN;
A client opens at least one business, a service operation is at least one group of service bearer resource, the resource composition service bearer resource that service operation is required, need bind related service bearing resource and these service bearer resources are carried out to suitable configuration when configuration service; After business configuration success, network management system provides the hierarchical relationship between business and client, business and service bearer resource, the service bearer resource of a business process of complete demonstration, and carry out troubleshooting, log recording, traffic monitoring for business, this Integrated Network Management method comprises the following steps:
A, be switched to service management pattern from the traditional equipment Managing Model of network management system, the content of service management pattern mainly comprises service view management, business configuration management, business information management, service alarm management, Business performance management, customer account management, in addition also have some auxiliary management functions, this auxiliary management function comprises: type of service management, district management, business information statistics;
B, in service view, create target client;
C, in service view, for the target client who has created creates one or more business objects;
D, creating in business object, the bearing resource of specified services also carries out suitable configuration; The process of specified services bearing resource is exactly that business is carried out to associated process with device resource, and concrete configuration is according to equipment different in service bearer resource and different;
E, network management system are received after equipment alarm, automatically analyze according to the incidence relation between business and bearing resource, successively navigate on relevant service bearer resource, business and client, form service alarm, deposit in and in the service alarm table of database, preserve and on network management interface, show to remind attendant;
F, monitoring business performance data;
G, in business diary table, record all Operation Logs to business.
2. Integrated Network Management method as claimed in claim 1, is characterized in that, described step B, in the time creating customer information, manually inputs customer information, or synchronizes with the resource management system of operator by interface, obtains customer information; This customer information comprises: customer name, client's description, affiliated area, levels of clients, customer number.
3. Integrated Network Management method as claimed in claim 1, it is characterized in that, described step C is the essential information of incoming traffic first, and the essential information of this business comprises: Business Name, business description, type of service, class of business, business-level, service bandwidth, business affiliated area/client, contact person, person liable.
4. Integrated Network Management method as claimed in claim 3, it is characterized in that, described step C is after the essential information of incoming traffic, need to carry out business configuration, the service bearer resource of this business of i.e. configuration carrying, the mode of business configuration is directly to create service bearer resource, or selects the service bearer resource having created to complete this business; The quantity of service bearer resource is at least one.
5. Integrated Network Management method as claimed in claim 1, it is characterized in that, on the management framework of service view, adopt management mode flexibly, user can freely organize the hierarchical relationship between various objects, this hierarchical relationship comprises: hierarchical relationship, region and the client between hierarchical relationship, client and region and business between client and business and the hierarchical relationship between business, do not make client or region be subordinated to a certain business as long as meet, can on to greatest extent, meet so the different levels demand of dividing and safeguard basic logical relation simultaneously yet.
6. Integrated Network Management method as claimed in claim 1, it is characterized in that, the essential information of described step D service bearer resource comprises: source device, source port, object equipment, destination interface, bandwidth, single duplex, creation-time, whether with device synchronization, in addition according to other Resource Properties of the different definition of resource type, if one group of service bearer resource through multiple equipment, needs each facility information and interface message on display business bearing resource one by one.
7. Integrated Network Management method as claimed in claim 1, it is characterized in that, in described step e after the alarm of network management system receiving equipment, to carry out automatic analysis to alarm by service bearer resource, if cause certain or the decay of some business, even interrupt, system generates the service alarm of corresponding business automatically, and affected business becomes corresponding alarm status, prompting user this business decay or interruption.
8. Integrated Network Management method as claimed in claim 7, is characterized in that, the service alarm meeting that in described step e, network analysis generates shows in the service alarm hurdle of client, and generating report forms carries out circuit analysis for operator; Every service alarm can navigate in corresponding service bearer resource, locates that can to observe be that concrete which equipment breaks down by alarm, facilitates operator to carry out line fault location.
9. Integrated Network Management method as claimed in claim 1, it is characterized in that, the performance data of described step F monitoring business, further comprises: the performance data that obtains business by the performance data of monitoring business bearing resource, according to the difference of carrying, the form of monitoring also has various ways.
10. Integrated Network Management method as claimed in claim 1, it is characterized in that, described step G generates business operation daily record, further comprise: the Operation Log by script for equipment, carry out the business that analytical equipment is relevant, obtain traffic affecting Operation Log, deposit business diary in database, and provide specific business diary hurdle to check business diary for user.
CN201210056404.3A 2012-03-06 2012-03-06 Comprehensive network management method combining equipment management mode with service management mode CN102624554B (en)

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CN103685296A (en) * 2013-12-20 2014-03-26 中电长城网际系统应用有限公司 Safety information integration display method and system
CN104753692B (en) * 2013-12-25 2018-04-27 中国电信股份有限公司 The method and system of intelligent trouble positioning and distribute leaflets is carried out to transmission network
CN103984654B (en) * 2014-05-12 2017-02-01 华为技术有限公司 ACL (Access Control List) processing device and method for processing read-in data request
CN105207797A (en) * 2014-06-20 2015-12-30 中国电信股份有限公司 Fault locating method and fault locating device
CN105635461B (en) * 2015-12-30 2019-02-26 杭州华为数字技术有限公司 A kind of method, apparatus and terminal of filter information
CN107547282A (en) * 2017-09-21 2018-01-05 国网福建省电力有限公司 A kind of Information And Communication business impact analysis method for establishing model and system

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