CN104217300A - Product traceability system and operation method thereof - Google Patents
Product traceability system and operation method thereof Download PDFInfo
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- CN104217300A CN104217300A CN201410479360.4A CN201410479360A CN104217300A CN 104217300 A CN104217300 A CN 104217300A CN 201410479360 A CN201410479360 A CN 201410479360A CN 104217300 A CN104217300 A CN 104217300A
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Abstract
The invention relates to a product traceability system and an operation method thereof. The product traceability system comprises a query port, an internet platform, a quality system and a service system. After information entry through the quality system and the service system, query is performed by utilizing the internet platform through the query port. The operation method comprises a first step of assigning quality query labels for each product in a production encoding mode by recording purchase, detection and production information of the products; a second step of assigning service query labels for each product in an order number mode by recording service, logistics and evaluation information; and a third step of enabling users to achieve quality traceability and service traceability through the query port. The product traceability system and the operation method can achieve product quality and service quality, buyers can learn about the conditions of the products in links of purchase, transportation, production and sales in details, product safety is guaranteed, and the product quality problem is solved.
Description
Technical field
The present invention relates to the trace-back technique of a kind of product quality and service quality, specifically a kind of product traceability system and method for operating thereof.
Background technology
In today of ecommerce fast development, shopping at network becomes the main flow of consumption at present, buyer utilizes and searches for lock product on the net, and reach an agreement with seller, buyer places an order and pays transaction platform, after placing an order, seller is delivered by logistics company, and signs for through goods, to evaluate and transaction platform beats money to seller thus to complete this single cross easy.And traditional shop on net is all photo foundations as buyer's reference of shooting material object.But improving constantly due to living standard at present, people more and more pay close attention to for the problem of product safety, and the product stream of many personations, to market, also exists fear when making people do shopping, and many products also can not get the trust of numerous buyers.
If Chinese Patent Application No. is 200810120303.1, the motor vehicle fittings quality tracing system proposed and method of operating, traceability system comprises label, software systems, network and computer hardware system, prevent three-without-product or fake and forged accessory from coming into the market to circulate by checking of accessory data; The process of circulation of fittings quality tracing system recording means, once find that quality problems can lock source rapidly; Improve anti-fake code query rate, enhance false proof intensity and reliability, thus ensure motor vehicle fittings quality.Although this application proposes reviewing product quality, but, and the unrealized service to product is reviewed, service quality can not be improved further, have a question if existed after quality problems or buyer receive product, service then can be made delayed, and the problem of buyer can not get solving timely, has influence on the prestige of seller or producer, image and competitive power.
Summary of the invention
Technical matters to be solved by this invention be to provide a kind of realize product quality tracing and the product traceability system reviewed of service and method of operating thereof.
Technical matters to be solved by this invention realizes by the following technical solutions:
A kind of product traceability system, comprise inquiry port, internet platform, quality system and service system, described quality system and service system are by after Data Enter, utilize internet platform to inquire about by inquiry port, described inquiry port comprises produces coded query port and order number inquiry port.The present invention can realize the quality of product and reviewing of service, for improving seller product quality and service quality, there is provided ultimate attainment Consumer's Experience to buyer, allow understanding product that buyer can be more detailed in the situation of the links such as buying, transport, producing and selling, relieved purchase product; Also be ensure product safety, strick precaution product quality problem simultaneously, reduce the effective measures of enterprises' loss.
Described quality system comprises purchasing system, provider system and production system, and described purchasing system will be entered in provider system after validation of information, after provider system outbound also inspection, carries out production and processing by Data Enter to production system.
Procurement information is record in described purchasing system, supplier information is record in described provider system, described supplier information comprises supplier's enquiry request slip, supplier's ware-house-in inspection list, supplier's outbound and Detection Information, records production machining information in described production system.
The present invention adopts quality system to be carry out reviewing to the quality of product, mainly encodes according to the production of product packaging bags, the information such as inquiry supplier information, starting material warehouse-in date, ware-house-in inspection personnel, outbound supervisory personnel, neck material personnel, processing group.
Product department needs to assign procurement request list according to sale, request slip is audited, raw material supplier is submitted to after confirmation, there is provided after supplier audit passes through when starting material and carry out a batch management, after qualified by quality testing department quality inspection, to raw-materially require arrival date, supplier information, product coding, name of product, specification, quantity, the tax rate, containing duty receipt valency, containing Message Entry Systems such as tax volumes, then starting material be put in storage.
Finished product batch is generated according to production schedule list, employee extracts necessary starting material from warehouse simultaneously, use various raw-material weight to carry out weighing by each batch of requirement, subpackage, coding produced by the starting material of subpackage, produce in coding comprise the finished product date of manufacture, information that processing group number, vendor code, supplier supply the date.
Carry out Product processing after neck material, finally enter production warehouse.
In the production phase, personnel in factory can scan production coded message with mobile terminal PDA, both can inquire about starting material by the links information of putting production and processing in storage, timely testing product quality condition, the working condition of all departments and personnel in factory can have been supervised again simultaneously.
Reviewing of product quality, the starting material raw data that each product uses has record, can confirm at any time according to production coding, the query that buyer proposes product starting material can be answered fast, simultaneously once product generation quality problems, the production run of product can be confirmed at once, particular incident reason, recall defective product in time, by the economic loss of enterprise, credibility loss is reduced to minimum zone.
Described service system comprises service module, logistics module and evaluation module, and described service module records Wang Wang consulting, telephone counseling and document examination information, and described logistics module records Logistics Process information, and described evaluation module records product evaluation information.
Described procurement information comprise procurement request list, buying examination & verification, buying confirm, purchase bill collect and buying clearing information.
Described production machining information comprise the arrival confirmation of production warehouse, production quality inspection, warehouse buying warehouse-in, production and processing list, produce neck material, produce document check and accept, produce check and accepting storing and production and processing list closedown information.
Service system carries out reviewing to attendant, mainly according to customer order number, customer service reception personnel can be inquired about, information that chat content, document examination personnel, logistics singles print personnel, picking personnel, scanning staff, packing personnel, the personnel that weigh, delivery personnel.
The various queries of being answered buyer by customer service are reached an agreement to buyer, buyer starts to place an order purchase product at channel platform, then by the docking system order downloaded information of system and platform interface, comprise Bidder Information and dotey's detail, then order examination & verification is carried out by document examination group personnel, Logistics Department beats single member and prints logistics list, issue voucher, picking personnel carry out picking, scanning staff carries out scanning of examining goods, packing personnel pack to dotey, the parcel personnel of weighing carry out package weight registration, finally transmit goods to corresponding logistics company by travelling belt, start carry out goods delivery according to buyer's ship-to and upgrade logistics information after logistics company sorting parcel, until goods is delivered in buyer's hand.
When there is any problem before buyer receives goods, buyer can contact customer service, is then dealt with as early as possible after confirming in detail by personnel after sale.
Reviewing of service of the present invention, realizing order all can have record in systems in which from being generated to the whole process finally terminated, and can inquire about at any time according to order number, understands the details of order, make buyer relieved, feel at ease.
A method of operating for product traceability system, comprises the following steps:
(1) by the buying of record product, detection and production information, and take production coded system as the inquiry tag of each product given mass;
(2) pass through record service, logistics and evaluation information, and be the inquiry tag of each product specified services in the mode of order number;
(3) the production coding that user passes through the input of inquiry port corresponding can realize quality tracing, can realize service review by the order number inputting correspondence.
Beneficial effect of the present invention is as follows:
(1) advantages characteristic of PDA terminal is utilized to reach effective management of safety to product and factory personnel, efficient, real-time, convenient;
(2) in product supply chain, provide completely transparent managerial ability, ensure the visualized control of product safety, monitor and review, and can recall to defective product;
(3) Efficient Evaluation can be carried out to the product safety hidden danger likely occurred and science early warning provides foundation;
(4) data can realize reporting and submitting in real time, accurately by internet platform, are convenient to rapidly and efficiently do deeper analysis and research;
(5) by internet platform, buyer can inquire about the full trace information of bought product, relieved, feel at ease;
(6) improve comprehensive strength and the competitive power of enterprise, provide ultimate attainment Consumer's Experience to buyer.
Accompanying drawing explanation
Below in conjunction with drawings and Examples, the present invention is further described.
Fig. 1 is principle of work schematic diagram of the present invention;
Fig. 2 is the principle of work schematic diagram of quality system of the present invention.
Embodiment
The technological means realized to make the present invention, creation characteristic, reaching object and effect is easy to understand, below the present invention being set forth further.
As depicted in figs. 1 and 2, a kind of product traceability system, comprise inquiry port, internet platform, quality system and service system, described quality system and service system are by after Data Enter, utilize internet platform to inquire about by inquiry port, described inquiry port comprises produces coded query port and order number inquiry port.The present invention can realize the quality of product and reviewing of service, for improving seller product quality and service quality, there is provided ultimate attainment Consumer's Experience to buyer, allow understanding product that buyer can be more detailed in the situation of the links such as buying, transport, producing and selling, relieved purchase product; Also be ensure product safety, strick precaution product quality problem simultaneously, reduce the effective measures of enterprises' loss.
Described quality system comprises purchasing system 1, provider system 2 and production system 3, described purchasing system 1 will be entered in provider system 2 after validation of information, after provider system 2 outbound also inspection, carry out production and processing by Data Enter to production system 3.
Procurement information is record in described purchasing system 1, supplier information is record in described provider system 2, described supplier information comprises supplier's enquiry request slip, supplier's ware-house-in inspection list, supplier's outbound and Detection Information, records production machining information in described production system 3.
The present invention adopts quality system to be carry out reviewing to the quality of product, mainly encodes according to the production of product packaging bags, the information such as inquiry supplier information, starting material warehouse-in date, ware-house-in inspection personnel, outbound supervisory personnel, neck material personnel, processing group.
Product department needs to assign procurement request list according to sale, request slip is audited, raw material supplier is submitted to after confirmation, there is provided after supplier audit passes through when starting material and carry out a batch management, after qualified by quality testing department quality inspection, to raw-materially require arrival date, supplier information, product coding, name of product, specification, quantity, the tax rate, containing duty receipt valency, containing Message Entry Systems such as tax volumes, then starting material be put in storage.
Finished product batch is generated according to production schedule list, employee extracts necessary starting material from warehouse simultaneously, use various raw-material weight to carry out weighing by each batch of requirement, subpackage, coding produced by the starting material of subpackage, produce in coding comprise the finished product date of manufacture, information that processing group number, vendor code, supplier supply the date.
Carry out Product processing after neck material, finally enter production warehouse.
In the production phase, personnel in factory can scan production coded message with mobile terminal PDA, both can inquire about starting material by the links information of putting production and processing in storage, timely testing product quality condition, the working condition of all departments and personnel in factory can have been supervised again simultaneously.
Reviewing of product quality, the starting material raw data that each product uses has record, can confirm at any time according to production coding, the query that buyer proposes product starting material can be answered fast, simultaneously once product generation quality problems, the production run of product can be confirmed at once, particular incident reason, recall defective product in time, by the economic loss of enterprise, credibility loss is reduced to minimum zone.
Described service system comprises service module, logistics module and evaluation module, and described service module records Wang Wang consulting, telephone counseling and document examination information, and described logistics module records Logistics Process information, and described evaluation module records product evaluation information.
Described procurement information comprise procurement request list, buying examination & verification, buying confirm, purchase bill collect and buying clearing information.
Described production machining information comprise the arrival confirmation of production warehouse, production quality inspection, warehouse buying warehouse-in, production and processing list, produce neck material, produce document check and accept, produce check and accepting storing and production and processing list closedown information, after quality inspection is qualified, product just can purchase warehouse-in, otherwise directly returns goods.
Service system carries out reviewing to attendant, mainly according to customer order number, customer service reception personnel can be inquired about, information that chat content, document examination personnel, logistics singles print personnel, picking personnel, scanning staff, packing personnel, the personnel that weigh, delivery personnel.
The various queries of being answered buyer by customer service are reached an agreement to buyer, buyer starts to place an order purchase product at channel platform, then by the docking system order downloaded information of system and platform interface, comprise Bidder Information and dotey's detail, then order examination & verification is carried out by document examination group personnel, Logistics Department beats single member and prints logistics list, issue voucher, picking personnel carry out picking, scanning staff carries out scanning of examining goods, packing personnel pack to dotey, the parcel personnel of weighing carry out package weight registration, finally transmit goods to corresponding logistics company by travelling belt, start carry out goods delivery according to buyer's ship-to and upgrade logistics information after logistics company sorting parcel, until goods is delivered in buyer's hand.
When there is any problem before buyer receives goods, buyer can contact customer service, is then dealt with as early as possible after confirming in detail by personnel after sale.
Reviewing of service of the present invention, realizing order all can have record in systems in which from being generated to the whole process finally terminated, and can inquire about at any time according to order number, understands the details of order, make buyer relieved, feel at ease.
A method of operating for product traceability system, comprises the following steps:
(1) by the buying of record product, detection and production information, and take production coded system as the inquiry tag of each product given mass;
(2) pass through record service, logistics and evaluation information, and be the inquiry tag of each product specified services in the mode of order number;
(3) the production coding that user passes through the input of inquiry port corresponding can realize quality tracing, can realize service review by the order number inputting correspondence.
After implementing according to technical scheme provided by the present invention, the quality to product, the reviewing of service can be realized, compensate for the deficiency of existing traceability system, achieve product from purchasing, producing transport, omnibearing after sale information disclosure and transparence, allow buyer can be grasped the information of product timely by inquiry port, to eliminate the doubt of buyer to product, also further can improve the quality of the product of seller and the level of service simultaneously, solve the problem that buyer proposes timely, to increase seller's competitive power commercially.
More than show and describe ultimate principle of the present invention, principal character and advantage of the present invention.The technician of the industry should understand; the present invention is not restricted to the described embodiments; the just principle of the present invention described in above-described embodiment and instructions; without departing from the spirit and scope of the present invention; the present invention also has various changes and modifications, and these changes and improvements all fall in the claimed scope of the invention.Application claims protection domain is defined by appending claims and equivalent thereof.
Claims (4)
1. a product traceability system, comprise inquiry port, internet platform, quality system and service system, it is characterized in that: described quality system and service system are by after Data Enter, utilize internet platform to inquire about by inquiry port, described inquiry port comprises produces coded query port and order number inquiry port;
Described quality system comprises purchasing system (1), provider system (2) and production system (3), described purchasing system (1) will be entered in provider system (2) after validation of information, after provider system (2) outbound also inspection, Data Enter is carried out production and processing in production system (3);
Described purchasing system records procurement information in (1), described provider system records supplier information in (2), described supplier information comprises supplier's enquiry request slip, supplier's ware-house-in inspection list, supplier's outbound and Detection Information, and described production system records production machining information in (3);
Described service system comprises service module, logistics module and evaluation module, and described service module records Wang Wang consulting, telephone counseling and document examination information, and described logistics module records Logistics Process information, and described evaluation module records product evaluation information.
2. a kind of product traceability system according to claim 1, is characterized in that: described procurement information comprise procurement request list, buying examination & verification, buying confirm, purchase bill collect and buying clearing information.
3. a kind of product traceability system according to claim 1, is characterized in that: described production machining information comprise the arrival confirmation of production warehouse, production quality inspection, warehouse buying warehouse-in, production and processing list, produce neck material, produce document check and accept, produce check and accepting storing and production and processing list closedown information.
4. a method of operating for product traceability system, is characterized in that: comprise the following steps:
(1) by the buying of record product, detection and production information, and take production coded system as the inquiry tag of each product given mass;
(2) pass through record service, logistics and evaluation information, and be the inquiry tag of each product specified services in the mode of order number;
(3) the production coding that user passes through the input of inquiry port corresponding can realize quality tracing, can realize service review by the order number inputting correspondence.
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Cited By (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104794628A (en) * | 2015-05-06 | 2015-07-22 | 苏州信义大时代网络科技有限公司 | Business mode based on using product evaluation |
| CN105608589A (en) * | 2016-03-01 | 2016-05-25 | 贵州省欣紫鸿药用辅料有限公司 | Traceable online shopping platform |
| CN106251198A (en) * | 2016-07-27 | 2016-12-21 | 潘志焱 | A kind of supply of material form processing method reviewing source and system |
| CN106251197A (en) * | 2016-07-27 | 2016-12-21 | 潘志焱 | A kind of order processing method and system and order whereabouts retroactive method and system |
| CN106959676A (en) * | 2017-03-27 | 2017-07-18 | 合肥亿福自动化科技有限公司 | A kind of maquila fully automated management device |
| CN106971266A (en) * | 2017-03-27 | 2017-07-21 | 合肥亿福自动化科技有限公司 | A kind of modern plant managing device |
| CN107301552A (en) * | 2017-05-27 | 2017-10-27 | 成都明途科技有限公司 | Traceability system for school's food security |
| CN107451636A (en) * | 2017-09-26 | 2017-12-08 | 健安诚（内蒙古）新能源科技有限公司 | Retrospect inquiry system based on screw rod production technology |
| CN107464123A (en) * | 2017-07-21 | 2017-12-12 | 红云红河烟草(集团)有限责任公司 | One kind formula batch tracking system and its operation method |
| CN109064184A (en) * | 2018-06-19 | 2018-12-21 | 国网江西省电力有限公司南昌供电分公司 | A kind of grid equipment quality tracing system and method |
| CN110210943A (en) * | 2019-06-05 | 2019-09-06 | 博笃善道网络科技有限责任公司 | A kind of service system for facilitating user to carry out complete observation difference quotient sincerity |
| CN110472707A (en) * | 2018-09-11 | 2019-11-19 | 河源龙记金属制品有限公司 | Product certification system and product certification method |
| CN110751462A (en) * | 2019-10-17 | 2020-02-04 | 中国葛洲坝集团装备工业有限公司 | Supply chain management system based on industrial internet |
| CN110750076A (en) * | 2019-08-06 | 2020-02-04 | 张家港宏昌钢板有限公司 | Quality control and tracing method for material finished product handover process |
| CN112435043A (en) * | 2020-12-02 | 2021-03-02 | 海南槟榔公社实业有限公司 | Fresh areca nut purchasing information tracing system |
| CN112465525A (en) * | 2020-12-02 | 2021-03-09 | 无锡朝阳供应链科技股份有限公司 | Farmer market commodity stocking traceability method, device and system |
| CN113435913A (en) * | 2021-07-07 | 2021-09-24 | 瑞旭实业有限公司 | Traceable method for matrix type decorative line for solar photovoltaic frame |
| CN114429294A (en) * | 2022-01-22 | 2022-05-03 | 中山市德信自动化设备科技有限公司 | Novel intelligent logistics system for acrylic surface materials |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104794628A (en) * | 2015-05-06 | 2015-07-22 | 苏州信义大时代网络科技有限公司 | Business mode based on using product evaluation |
| CN105608589A (en) * | 2016-03-01 | 2016-05-25 | 贵州省欣紫鸿药用辅料有限公司 | Traceable online shopping platform |
| CN106251198A (en) * | 2016-07-27 | 2016-12-21 | 潘志焱 | A kind of supply of material form processing method reviewing source and system |
| CN106251197A (en) * | 2016-07-27 | 2016-12-21 | 潘志焱 | A kind of order processing method and system and order whereabouts retroactive method and system |
| CN106959676A (en) * | 2017-03-27 | 2017-07-18 | 合肥亿福自动化科技有限公司 | A kind of maquila fully automated management device |
| CN106971266A (en) * | 2017-03-27 | 2017-07-21 | 合肥亿福自动化科技有限公司 | A kind of modern plant managing device |
| CN107301552A (en) * | 2017-05-27 | 2017-10-27 | 成都明途科技有限公司 | Traceability system for school's food security |
| CN107464123A (en) * | 2017-07-21 | 2017-12-12 | 红云红河烟草(集团)有限责任公司 | One kind formula batch tracking system and its operation method |
| CN107451636A (en) * | 2017-09-26 | 2017-12-08 | 健安诚（内蒙古）新能源科技有限公司 | Retrospect inquiry system based on screw rod production technology |
| CN109064184B (en) * | 2018-06-19 | 2024-03-19 | 国网江西省电力有限公司南昌供电分公司 | Power grid equipment quality tracing system and method |
| CN109064184A (en) * | 2018-06-19 | 2018-12-21 | 国网江西省电力有限公司南昌供电分公司 | A kind of grid equipment quality tracing system and method |
| CN110472707A (en) * | 2018-09-11 | 2019-11-19 | 河源龙记金属制品有限公司 | Product certification system and product certification method |
| CN110210943A (en) * | 2019-06-05 | 2019-09-06 | 博笃善道网络科技有限责任公司 | A kind of service system for facilitating user to carry out complete observation difference quotient sincerity |
| CN110750076A (en) * | 2019-08-06 | 2020-02-04 | 张家港宏昌钢板有限公司 | Quality control and tracing method for material finished product handover process |
| CN110750076B (en) * | 2019-08-06 | 2022-04-22 | 张家港宏昌钢板有限公司 | Quality control and tracing method for material finished product handover process |
| CN110751462A (en) * | 2019-10-17 | 2020-02-04 | 中国葛洲坝集团装备工业有限公司 | Supply chain management system based on industrial internet |
| CN112435043A (en) * | 2020-12-02 | 2021-03-02 | 海南槟榔公社实业有限公司 | Fresh areca nut purchasing information tracing system |
| CN112465525A (en) * | 2020-12-02 | 2021-03-09 | 无锡朝阳供应链科技股份有限公司 | Farmer market commodity stocking traceability method, device and system |
| CN113435913A (en) * | 2021-07-07 | 2021-09-24 | 瑞旭实业有限公司 | Traceable method for matrix type decorative line for solar photovoltaic frame |
| CN113435913B (en) * | 2021-07-07 | 2022-11-11 | 瑞旭实业有限公司 | Traceable method for matrix type decorative line for solar photovoltaic frame |
| CN114429294A (en) * | 2022-01-22 | 2022-05-03 | 中山市德信自动化设备科技有限公司 | Novel intelligent logistics system for acrylic surface materials |
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