CN110751462A - Supply chain management system based on industrial internet - Google Patents
Supply chain management system based on industrial internet Download PDFInfo
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Abstract
The invention discloses a supply chain management system based on an industrial internet, which comprises a server management module, a business process management module, a third-party service management module and a product identification management module, wherein the server management module is used for providing a service for a product to be managed; the server management module is used for logging in a management system, adding merchant information of an upstream supply chain and a downstream supply chain and forming a supply chain of a user; the business process management module is used for managing the whole service process information of the product from research and development, production to sale; in the research, development, production and sale processes of the product, the third-party service management module is used for providing third-party service, and the product identification management module is used for managing identification information, production batch information and sale service list number information of the product. The invention can effectively integrate the requirements generated in each business link, realize the high-efficiency integration of various complex functional modules in the supply chain management, and solve the practical problems of the collaboration of various roles and systems, the supply chain management capability, the requirement analysis and the like.
Description
Technical Field
The invention belongs to the technical field of cloud computing and internet, and particularly relates to a supply chain management system based on an industrial internet.
Background
The manufacturing industry can represent the core competitive power of the country to a great extent, but in China, due to the conditions of unequal information, unsmooth supply and demand butt joint, excess capacity, triangular debt, difficult financing of traditional enterprises and the like, the problems of idle mass industrial resources, low manufacturing efficiency, low fund utilization rate, high loan risk and the like are caused. How to utilize internet and digital technology, effectively integrate social idle manufacturing resources, open five flows of research and development, purchase, production, sale and service, realize product traceability management through identification technology, serve individualized and creative demands, realize demand-driven production, and become an important problem in the current industrial manufacturing field.
Chinese patent publication No. CN109886622A discloses a supply chain platform management method and system, which are used to implement: the application method of combining the mobile internet and the two-dimensional code through the supply chain is used for printing the two-dimensional code through the delivery bill and collecting data and states at each node of delivery of a supplier. The supply chain platform sends an instruction to a supplier according to the order information, wherein the instruction content comprises the type of goods delivered, the quantity of the goods, the earliest delivery time and the latest delivery time; the supplier packages the goods according to the instruction content, generates the delivery order number and the delivery order number two-dimensional code to transport the delivery goods, and changes the goods state according to the actual situation; and scanning the delivery order number two-dimensional code of the delivery commodity by using the mobile terminal equipment, inquiring delivery progress and state, accessing the management system, and executing modification of the delivery commodity state and order creation and modification operation. The invention has the beneficial effects that: the method achieves the purposes of acquiring delivery information of suppliers in real time, realizing JIT delivery, reducing inventory and realizing lean production.
The existing supply chain/industrial chain management system mainly has the following problems:
(1) the requirements of users in different working scenes cannot be met by taking the requirements of the users as guidance, so that the service threshold is reduced;
(2) the online management of the business process cannot be realized, and the high efficiency and the order of each business link are ensured;
(3) third-party service capabilities such as finance, logistics, insurance and the like cannot be efficiently integrated and configured to core enterprises, so that the third-party service capabilities are efficiently integrated;
(4) the life cycle of the product can not be controlled effectively, and the product traceability is realized aiming at the problems of the product.
Disclosure of Invention
The invention aims to solve the problems in the prior art, provides a supply chain management system based on an industrial internet, and aims to quickly finish service butt joint, realize online service flow by utilizing the internet technology, efficiently respond to service requirements and better meet customer requirements.
In order to achieve the purpose, the invention adopts the technical scheme that:
a supply chain management system based on industrial Internet comprises a server management module, a business process management module, a third-party service management module and a product identification management module; the server management module is used for logging in a management system, adding merchant information of an upstream supply chain and a downstream supply chain and forming a supply chain of a user; the business process management module is used for managing the whole service process information of the product from research and development, production to sale; in the research, development, production and sale processes of a product, the third-party service management module is used for providing third-party service, and the product identification management module is used for managing identification information, production batch information and sale service order information of the product;
the server management module comprises: the system comprises a user login unit, a work signboard unit, a data analysis unit, a window configuration unit, a sub-account management unit, an operation management unit and a cloud storage unit; the user login unit is used for providing a user login interface; the working signboard unit is used for displaying service information of each node of the supply chain; the data analysis unit is used for providing a data analysis function; the window configuration unit is used for providing corresponding window configuration functions for the display ends of different users; the sub-account management unit is used for providing different types of sub-accounts according to the requirements of different users; the operation management unit is used for providing personalized operation; the cloud storage unit is used for storing data;
the service management module comprises: the system comprises a product research and development management unit, a raw material management unit, a production execution management unit, a cost/quality management unit, a channel management unit and a customer management unit; the product research and development management unit is used for providing design scheme management, research and development progress tracking management, test data analysis and project team resource allocation functions; the raw material management unit is used for providing the functions of raw material supplier management, raw material inventory management and raw material purchasing plan management; the production execution management unit is used for providing the functions of manufacturing data management, production scheduling management, production process control, production equipment management and bottom layer/upper layer data analysis; the cost/quality management unit is used for providing the functions of target policy making, quality planning management, quality control, cost accounting and cost analysis; the channel management unit is used for providing functions of distributor management, order form management, electronic contract management and account management; the customer management unit is used for providing functions of standardization and personalized service, after-sale flow management, customer self-service, market research management, customer service performance management and knowledge base management;
the third party service management module comprises: the system comprises a parameter configuration unit, a service application management unit and a service evaluation unit; the parameter configuration unit is used for importing user data, configuring service standards, service prices and service time node information; the service application management unit is used for selecting a service type and a service provider and submitting a service application; the service evaluation unit is used for evaluating the service by the user;
the product identification management module comprises: a product database and an electronic tag management unit; the product database is used for storing research and development information, production information, sales information and after-sale information of products; the electronic tag management unit is used for generating an electronic tag of a product and binding a product code in a product database with the electronic tag.
Specifically, the user login interface includes: the system comprises a mobile phone APP login interface, a PC side application software login interface and a web page login interface.
Specifically, the third-party service at least includes: financial services, insurance services, logistics services and foreign trade services.
Corresponding to the management system, the invention also provides a supply chain management method based on the industrial internet, which comprises the following steps:
s1, the manufacturer registers the manufacturer account number through the server management module, and logs in the manufacturer account number in the management system, and adds the raw material supplier, the dealer and the user sub account number of the client to form the supply chain of the manufacturer;
s2, the server management module allocates the system operation authority of each user according to the sub-account types added by the production manufacturer;
s3, the production manufacturer generates the product research and development design, coordinates the research and development resources, monitors the research and development progress and result, and updates the research and development design flow information of the product in the business flow management module in time;
s4, executing raw material purchasing, selecting proper raw material suppliers from the system resource library, and completing raw material purchasing through electronic signature; updating the business process information of raw material purchase in time;
s5, coordinating production resources and executing finished product production; forming a production data report according to a preset production standard for analysis, and finishing finished product warehousing in a finished product warehouse; updating the business process information of finished product production in time;
s6, executing channel sale, finishing warehouse-out from the finished product warehouse according to the purchase order and the distribution instruction of the distributor, and directly distributing the finished product to the client; updating the information of the sales service flow in time;
s7, executing customer service, completing after-sale service tracking, completing finished product maintenance, factory return and replacement processes according to customer requirements, and collecting customer feedback data as research and development basis; and updating the customer service flow information in time.
Specifically, the server management module provides an operation end with multiple modes for all users, and the operation end includes: the system comprises an app operation end, a pc operation end and a web operation end.
Specifically, in steps S4 to S6, a third-party service platform is introduced, and the third-party service platform is docked with the third-party service platform through a third-party service management module, so as to provide third-party services for raw material purchase, finished product production and channel sale of products; the third party services include: logistics service, entry and exit service, quality inspection service, warehousing service, financial service and sales service.
Further, the third-party service management module executes the steps of:
performing parameter configuration according to a cooperation mode with a third-party service platform; importing user data, configuring service standards, service prices and service time node information;
a user logs in an account, enters a third-party service management module, selects a service type and a service provider, and submits a service application;
submitting a service application to a third-party service platform according to a preset period;
the third-party service platform determines the service and feeds back the service price and the service content to the user;
the third-party service platform and the user determine the intention of cooperation, sign an electronic contract and generate a service order;
the user confirms the service, pays the money according to the contractual agreement, and evaluates the service.
Specifically, in steps S3 to S6, in the processes of development, raw material purchase, production and sale of the product, a unique identity authentication is provided for each product through the product identification management module; uploading complete information of products from research and development to sale to a cloud server; the execution steps of the product identification management module comprise:
a production manufacturer stores research and development information, production information, channel sales information and after-sale information in product production into a corresponding product database through the technology of the Internet of things;
a user performs product information adding, modifying or maintaining operation on a product database;
uploading the data of the specified product to cloud storage according to business needs;
binding the product code in the database with the generated electronic tag;
and the user queries the whole process information of the product from research and development to sale from cloud storage by identifying the electronic tag.
Compared with the prior art, the invention has the beneficial effects that: (1) according to the invention, three operation modes of the app operation end, the pc operation end and the web operation end are provided for the user through the server management module, so that the service threshold is reduced; the system can realize convenient and quick business operation at any time and any place aiming at different office scenes; (2) the business process management module integrates various business function modules and realizes the work cooperation of all links, and forms a closed-loop business process from product research and development, raw material management, production execution management, quality management, finished product management, sales management, dealer management and customer service; the method has the advantages that the method can be used for getting through the places where the processes in the supply chain of the enterprise are disconnected, the efficiency of mutual communication is improved, the waiting time of data support is shortened, and the decision-making efficiency and the company benefit are greatly improved; (3) the system accesses a third-party service platform through a third-party service management module, integrates third-party service resources, and provides services such as finance, storage, logistics, insurance, quality inspection, foreign trade and the like for enterprises; the personalized service requirements of enterprises are met, the requirement butt joint is efficiently completed, and the core competitiveness of the enterprises is improved; (4) according to the invention, the product identification management module provides unique identity for each product, and complete information from research and development to sale of the product is uploaded to the cloud server, so that traceability of product information is realized, and support is provided for services such as product maintenance, fault diagnosis and anti-counterfeiting identification.
Drawings
FIG. 1 is a schematic diagram of an overall architecture of an industrial Internet-based supply chain management system according to the present invention;
FIG. 2 is a schematic diagram illustrating a process of displaying a server management module according to the present invention;
FIG. 3 is a schematic diagram of a business process management module according to the present invention;
FIG. 4 is a schematic diagram illustrating a third-party service management module docking process according to the present invention;
fig. 5 is a schematic diagram of an execution flow of the product identifier management module according to the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the accompanying drawings, and it is obvious that the described embodiments are only some embodiments of the present invention, not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Example 1
As shown in fig. 1, the present embodiment provides a supply chain management system based on an industrial internet, including a server management module, a business process management module, a third-party service management module, and a product identifier management module; the server management module is used for logging in a management system, adding merchant information of an upstream supply chain and a downstream supply chain and forming a supply chain of a user; the business process management module is used for managing the whole service process information of the product from research and development, production to sale; in the research, development, production and sale processes of a product, the third-party service management module is used for providing third-party service, and the product identification management module is used for managing identification information, production batch information and sale service order information of the product;
the server management module comprises: the system comprises a user login unit, a work signboard unit, a data analysis unit, a window configuration unit, a sub-account management unit, an operation management unit and a cloud storage unit; the user login unit is used for providing a user login interface; the working signboard unit is used for displaying service information of each node of the supply chain; the data analysis unit is used for providing a data analysis function; the window configuration unit is used for providing corresponding window configuration functions for the display ends of different users; the sub-account management unit is used for providing different types of sub-accounts according to the requirements of different users; the operation management unit is used for providing personalized operation; the cloud storage unit is used for storing data;
the service management module comprises: the system comprises a product research and development management unit, a raw material management unit, a production execution management unit, a cost/quality management unit, a channel management unit and a customer management unit; the product research and development management unit is used for providing design scheme management, research and development progress tracking management, test data analysis and project team resource allocation functions; the raw material management unit is used for providing the functions of raw material supplier management, raw material inventory management and raw material purchasing plan management; the production execution management unit is used for providing the functions of manufacturing data management, production scheduling management, production process control, production equipment management and bottom layer/upper layer data analysis; the cost/quality management unit is used for providing the functions of target policy making, quality planning management, quality control, cost accounting and cost analysis; the channel management unit is used for providing functions of distributor management, order form management, electronic contract management and account management; the customer management unit is used for providing functions of standardization and personalized service, after-sale flow management, customer self-service, market research management, customer service performance management and knowledge base management;
the third party service management module comprises: the system comprises a parameter configuration unit, a service application management unit and a service evaluation unit; the parameter configuration unit is used for importing user data, configuring service standards, service prices and service time node information; the service application management unit is used for selecting a service type and a service provider and submitting a service application; the service evaluation unit is used for evaluating the service by the user;
the product identification management module comprises: a product database and an electronic tag management unit; the product database is used for storing research and development information, production information, sales information and after-sale information of products; the electronic tag management unit is used for generating an electronic tag of a product and binding a product code in a product database with the electronic tag. From raw material supply to production, each product has a unique product identifier in each production batch and is finally sold to a client, and all transaction links have determined service order numbers; the product identification information and the service order number information are stored in the product identification management module, and any product quality problem and service transaction problem can be traced back to the root of the problem to be solved.
Specifically, the user login interface includes: a mobile phone APP login interface, a PC side application software login interface and a web page login interface; the server management module realizes the display of an industrial personal computer, an office computer, a mobile phone, a tablet personal computer, a factory display large screen and the like for more visitors through background configuration.
Specifically, the third-party service at least includes: financial services, insurance services, logistics services and foreign trade services.
Example 2
The embodiment provides a supply chain management method based on industrial internet, which comprises the following steps:
s1, a production manufacturer (core enterprise) registers a manufacturer account through a server management module, logs in the manufacturer account in a management system, and adds user sub-accounts of a raw material supplier, a distributor and a client to form a supply chain of the production manufacturer;
s2, the server management module allocates the system operation authority of each user according to the sub-account types added by the production manufacturer;
s3, the production manufacturer generates the product research and development design, coordinates the research and development resources, monitors the research and development progress and result, and updates the research and development design flow information of the product in the business flow management module in time;
s4, executing raw material purchasing, selecting proper raw material suppliers from the system resource library, and completing raw material purchasing through electronic signature; updating the business process information of raw material purchase in time;
s5, coordinating production resources and executing finished product production; forming a production data report according to a preset production standard for analysis, and finishing finished product warehousing in a finished product warehouse; updating the business process information of finished product production in time;
s6, executing channel sale, finishing warehouse-out from the finished product warehouse according to the purchase order and the distribution instruction of the distributor, and directly distributing the finished product to the client; updating the information of the sales service flow in time;
s7, executing customer service, completing after-sale service tracking, completing finished product maintenance, factory return and replacement processes according to customer requirements, and collecting customer feedback data as research and development basis; and updating the customer service flow information in time.
Specifically, the server management module provides an operation end with multiple modes for all users, and the operation end includes: the system comprises an app operation end, a pc operation end and a web operation end; the server management module performs authority distribution according to the account type of the user, provides a personalized operation space for a manufacturer account, performs a multi-window configuration scheme according to the business requirements of the manufacturer, realizes cloud storage, and facilitates the user to browse and call at any time.
The execution steps of the server management module comprise:
a user selects an operation terminal (app/pc/web) according to requirements and selects a function to be used;
inputting a preset user name (account number), a password and an authentication code, and entering user identification;
entering a server management module, and acquiring corresponding authority according to the user type;
as shown in fig. 2, all users can enter the work bulletin board to know the current business process and the to-be-processed items; the manufacturer user can check the current business big data and the production and operation big data, set the window configuration parameters of the manufacturer display end and manage the sub-accounts; the operation executed by the user is uploaded to the cloud storage, and is stored in the database after being subjected to security detection; and according to the information change of the database, all the operation ends and the display ends complete information updating according to a preset period.
As shown in fig. 3, the business process management module takes a production manufacturer as a core, takes a product identifier as a unique identity, integrates various business function modules, realizes work cooperation of various links, and forms a closed-loop business process from product research and development, raw material management, production execution management, quality management, finished product management, sales management, distributor management and customer service.
Specifically, in steps S4 to S6, a third-party service platform is introduced, and the third-party service management module is docked with the third-party service platform (data interaction is realized through an API interface mode), so as to provide third-party services for raw material purchase, finished product production and channel sale of products; the third party services include: logistics service, entry and exit service, quality inspection service, warehousing service, financial service and sales service. The method comprises the steps of presetting a business cooperation mode, a flow and a threshold according to a cooperation mode with a third-party service platform, realizing data interchange through a data interface mode, matching the capacity of a third-party service provider with the requirements of a production manufacturer, providing a quick butt joint channel for each service requirement, efficiently transmitting social service resources to the production manufacturer, reducing the operation cost and improving the core competitiveness.
Further, as shown in fig. 4, the third party service management module performs steps including:
performing parameter configuration according to a cooperation mode with a third-party service platform; importing user data, configuring service standards, service prices and service time node information;
a user logs in an account, enters a third-party service management module, selects a service type and a service provider, and submits a service application;
the third-party service management module sorts the service application, screens invalid applications and submits the service application to a third-party service platform according to a preset period;
the third-party service platform determines the service and feeds back the service price and the service content to the user;
the third-party service platform and the user determine the intention of cooperation, sign an electronic contract and generate a service order;
the user confirms the service, pays the money according to the contractual agreement, and evaluates the service.
Specifically, in steps S3 to S6, in the processes of development, raw material purchase, production and sale of the product, a unique identity authentication is provided for each product through the product identification management module; uploading complete information of products from research and development to sale to a cloud server; the product identification management module provides unique identity for each product by utilizing an identification analysis technology, and uploads complete information from research and development to sale of the product to the cloud server, so that traceability of product information is realized, and support is provided for services such as product maintenance, fault diagnosis and anti-counterfeiting identification.
Further, as shown in fig. 5, the executing step of the product identifier management module includes:
a production manufacturer stores research and development information, production information, channel sales information and after-sale information in product production into a corresponding product database through the technology of the Internet of things;
a user performs product information adding, modifying or maintaining operation on a product database;
uploading the data of the specified product to cloud storage according to business needs;
binding the product code in the database with the generated electronic tag;
and the user queries the whole process information of the product from research and development to sale from cloud storage by identifying the electronic tag.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (8)
1. A supply chain management system based on industrial Internet is characterized by comprising a server management module, a business process management module, a third-party service management module and a product identification management module; the server management module is used for logging in a management system, adding merchant information of an upstream supply chain and a downstream supply chain and forming a supply chain of a user; the business process management module is used for managing the whole service process information of the product from research and development, production to sale; in the research, development, production and sale processes of a product, the third-party service management module is used for providing third-party service, and the product identification management module is used for managing identification information, production batch information and sale service order information of the product;
the server management module comprises: the system comprises a user login unit, a work signboard unit, a data analysis unit, a window configuration unit, a sub-account management unit, an operation management unit and a cloud storage unit; the user login unit is used for providing a user login interface; the working signboard unit is used for displaying service information of each node of the supply chain; the data analysis unit is used for providing a data analysis function; the window configuration unit is used for providing corresponding window configuration functions for the display ends of different users; the sub-account management unit is used for providing different types of sub-accounts according to the requirements of different users; the operation management unit is used for providing personalized operation; the cloud storage unit is used for storing data;
the service management module comprises: the system comprises a product research and development management unit, a raw material management unit, a production execution management unit, a cost/quality management unit, a channel management unit and a customer management unit; the product research and development management unit is used for providing design scheme management, research and development progress tracking management, test data analysis and project team resource allocation functions; the raw material management unit is used for providing the functions of raw material supplier management, raw material inventory management and raw material purchasing plan management; the production execution management unit is used for providing the functions of manufacturing data management, production scheduling management, production process control, production equipment management and bottom layer/upper layer data analysis; the cost/quality management unit is used for providing the functions of target policy making, quality planning management, quality control, cost accounting and cost analysis; the channel management unit is used for providing functions of distributor management, order form management, electronic contract management and account management; the customer management unit is used for providing functions of standardization and personalized service, after-sale flow management, customer self-service, market research management, customer service performance management and knowledge base management;
the third party service management module comprises: the system comprises a parameter configuration unit, a service application management unit and a service evaluation unit; the parameter configuration unit is used for importing user data, configuring service standards, service prices and service time node information; the service application management unit is used for selecting a service type and a service provider and submitting a service application; the service evaluation unit is used for evaluating the service by the user;
the product identification management module comprises: a product database and an electronic tag management unit; the product database is used for storing research and development information, production information, sales information and after-sale information of products; the electronic tag management unit is used for generating an electronic tag of a product and binding a product code in a product database with the electronic tag.
2. The industrial internet-based supply chain management system of claim 1, wherein the user login interface comprises: the system comprises a mobile phone APP login interface, a PC side application software login interface and a web page login interface.
3. The industrial internet-based supply chain management system of claim 1, wherein the third party service comprises at least: financial services, insurance services, logistics services and foreign trade services.
4. A supply chain management method based on industrial internet, based on the management system of any one of claims 1 to 3, characterized by comprising the following steps:
s1, the manufacturer registers the manufacturer account number through the server management module, and logs in the manufacturer account number in the management system, and adds the raw material supplier, the dealer and the user sub account number of the client to form the supply chain of the manufacturer;
s2, the server management module allocates the system operation authority of each user according to the sub-account types added by the production manufacturer;
s3, the production manufacturer generates the product research and development design, coordinates the research and development resources, monitors the research and development progress and result, and updates the research and development design flow information of the product in the business flow management module in time;
s4, executing raw material purchasing, selecting proper raw material suppliers from the system resource library, and completing raw material purchasing through electronic signature; updating the business process information of raw material purchase in time;
s5, coordinating production resources and executing finished product production; forming a production data report according to a preset production standard for analysis, and finishing finished product warehousing in a finished product warehouse; updating the business process information of finished product production in time;
s6, executing channel sale, finishing warehouse-out from the finished product warehouse according to the purchase order and the distribution instruction of the distributor, and directly distributing the finished product to the client; updating the information of the sales service flow in time;
s7, executing customer service, completing after-sale service tracking, completing finished product maintenance, factory return and replacement processes according to customer requirements, and collecting customer feedback data as research and development basis; and updating the customer service flow information in time.
5. The management method according to claim 4, wherein the server management module provides a plurality of operating terminals for all users, and the operating terminals include: the system comprises an app operation end, a pc operation end and a web operation end.
6. The management method of claim 4, wherein in steps S4 to S6, a third-party service platform is introduced, and the third-party service management module is connected with the third-party service platform in an interfacing manner to provide third-party services for raw material purchase, finished product production and channel sale of the product; the third party services include: logistics service, entry and exit service, quality inspection service, warehousing service, financial service and sales service.
7. The method according to claim 6, wherein the step of executing the third-party service management module comprises:
performing parameter configuration according to a cooperation mode with a third-party service platform; importing user data, configuring service standards, service prices and service time node information;
a user logs in an account, enters a third-party service management module, selects a service type and a service provider, and submits a service application;
submitting a service application to a third-party service platform according to a preset period;
the third-party service platform determines the service and feeds back the service price and the service content to the user;
the third-party service platform and the user determine the intention of cooperation, sign an electronic contract and generate a service order;
the user confirms the service, pays the money according to the contractual agreement, and evaluates the service.
8. The management method according to claim 4, wherein in steps S3 to S6, during development, raw material purchase, production and sale of the product, a unique identity authentication is provided for each product through the product identification management module; uploading complete information of products from research and development to sale to a cloud server; the execution steps of the product identification management module comprise:
a production manufacturer stores research and development information, production information, channel sales information and after-sale information in product production into a corresponding product database through the technology of the Internet of things;
a user performs product information adding, modifying or maintaining operation on a product database;
uploading the data of the specified product to cloud storage according to business needs;
binding the product code in the database with the generated electronic tag;
and the user queries the whole process information of the product from research and development to sale from cloud storage by identifying the electronic tag.
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