CN103653769A - Multifunctional writing table of intelligent power grid power supply business hall - Google Patents
Multifunctional writing table of intelligent power grid power supply business hall Download PDFInfo
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- CN103653769A CN103653769A CN201310677209.7A CN201310677209A CN103653769A CN 103653769 A CN103653769 A CN 103653769A CN 201310677209 A CN201310677209 A CN 201310677209A CN 103653769 A CN103653769 A CN 103653769A
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Abstract
Provided is a multifunctional writing table of an intelligent power grid power supply business hall. A touch display, a two-dimensional scanning module, an identity card module, a signature module, a sign pen, a certificate printer and a receipt printer are arranged on a writing table body, a system host is mounted in the writing table body, the touch display, the two-dimensional scanning module, an identity card module, the signature module, the certificate printer and the receipt printer are all connected with the system host, and the system host is connected with a background business server of the bushiness hall through a network interface. The multifunctional writing table achieves hand input, second-generation identity card reading, two-dimension code scanning, information inquiry, document printing, receipt printing, linkage of form filling information and queuing information, form filling help and other functions, enrich human-computer interfaces and the multi-system interaction function are provided, the problem of paper application form filling in business accepting or handling of the bushiness hall is successfully solved, the paperless operation function of the business hall is achieved, using of users is facilitated, and the multifunctional writing table has the advantages of being efficient, stable, reliable and the like.
Description
Technical field
The invention belongs to intelligent grid field, especially a kind of Multifunctional writing table for business hall powered by smart grid.
Background technology
Along with the propelling of China's electricity market reform, the development of power supply enterprise faces new opportunities and challenges.In May, 2009, State Grid Corporation of China proposes will be in the strong intelligent grid plan of the year two thousand twenty all-round construction, according to State Grid Corporation of China, build the general plan that strong intelligent grid is built, intelligent power is the important component part of strong intelligent grid, is also impetus and the foothold of building strong intelligent grid.The intelligent grid Power supply business Room directly gears to the needs of the society, curstomer-oriented, and the main path as various circles of society's perception and the strong intelligent grid construction achievement of experience has very consequence and effect in the construction of strong intelligent grid.The intelligent grid Power supply business Room has comprised that business application (resident, to public affairs), the electricity charge pay, seek advice from numerous business such as inquiry, it is the same with the business window of all industries, when client handles in the Power supply business Room, all need to fill in relevant papery request slip and write with the information of carrying out.When writing, the existing business hall information of carrying out there are following problems: it is tediously long that (1) fills in process environment: client is by describing or filled in papery data the business hall personnel that submit to, and by a series of confirmation, then pass through computer input by business hall personnel; (2) there is error with the information of last input system in the content that client describes or fills in, easily causes client to describe or content and the inconsistent problem of computer content of papery; (3) on papery request slip, need fill substance many, lettering pen typing trouble; (4) client identity validation is complicated: filling in of paper form needs signature to confirm the validity of fill substance, and that goes back provides the certificates such as identity card and check confirmation identity with me by client.
Summary of the invention
The object of the invention is to overcome the deficiencies in the prior art, the Multifunctional writing table for business hall powered by smart grid that provide a kind of reasonable in design, easy and simple to handle, treatment effeciency is high.
For achieving the above object, the invention provides a kind of Multifunctional writing table for business hall powered by smart grid, comprise and write stage body, on stage body, be provided with touch display, two-dimensional scan module, identity card module, signature module, signature pen, certificate printer and strip printer writing, write system host is installed in stage body, touch display, two-dimensional scan module, identity card module, signature module, certificate printer, strip printer are connected with system host respectively, and system host is connected with the Batch Processing server of business hall by network interface;
Described Quick Response Code scan module adopts barcode scanner to realize, for the queuing Quick Response Code scanning that client is got, obtain the type of service that customer selecting is handled, the type of service that system host obtains according to two-dimensional scan module recalls the corresponding in blank application list of this type of service and example and shows on touch display, for client, on touch display, fills in;
Described identity card module is for scanning to obtain client's identity information to identity card, system host is associated with the corresponding information needing on application list by identity card module gained identity information;
Described signature pen is for inputting in sign board module, and system host obtains applying for that by sign board module the former person's handwriting needing on list signs;
After client has filled in, the information that client fills in by touch display, the writing of inputting in sign board module by signature pen, and identity card module gained identity information, all be transferred to system host and carry out stores processor, system host is delivered to complete application form single-shot the Batch Processing server of business hall.
And, receive after complete application list Batch Processing server contact queuing system, Priority Call respective client.
And certificate printer is for printing complete application list or in blank application list.
And before client starts filling in of an application list, system host generates corresponding numbering, and prints the strip with corresponding numbering by strip printer, the information of filling out on list is applied in storage by number; When client inputs the numbering in strip by touch display, system host is transferred corresponding application list and has filled out information according to numbering, proceeds information benefit fill out or revise for client.
The present invention is by sign board module, identity card module, two-dimensional scan module, certificate printer, strip printer and system host combine and realize electronic pen and write, former person's handwriting signature, China second-generation identity card part reads, Quick Response Code scanning, information inquiry, file printout, information is mended and the function such as to be filled out, abundant man-machine interface and multisystem interactive function is provided, and in the process of filling in, can provide example to carry to lead client and fill in, successfully solved that business hall is accepted or transacting business activity in need to fill in the problems such as papery request slip, realized the with no paper operation function of business hall, economize on resources, facilitated client's use, have efficient, stable, the feature such as reliable.This Multifunctional writing bench can be used as business hall nucleus equipment intelligent and that operate with no paper at all, it has changed electricity business hall passive service pattern, improve the weaknesses such as traditional business hall service form is relatively single, efficiency of service general, interactive service means are less, and the information degree of accuracy is high, is conducive to subsequent treatment.
Accompanying drawing explanation
Fig. 1 is the structural representation of the embodiment of the present invention;
Fig. 2 is the table top schematic diagram of the embodiment of the present invention;
Fig. 3 is the principle schematic of the embodiment of the present invention.
the specific embodiment
In order to make object, technical scheme, the advantage of the embodiment of the present invention more clear, below in conjunction with the embodiment of the present invention and accompanying drawing, introduce technical scheme of the present invention.
A kind of Multifunctional writing table for business hall powered by smart grid that embodiment provides, as shown in Figure 1, 2, 3, comprise and write stage body, write and on stage body, be provided with touch display, two-dimensional scan module, identity card module, sign board module, signature pen, certificate printer and strip printer, and be arranged on the system host of writing stage body inside and be connected separately respectively, this system host can and be used the existing Batch Processing server in http protocol and business hall to be connected and carry out exchanges data by networking interface.
During concrete enforcement, two-dimensional scan module can adopt embedded barcode scanner, and touch display can be selected size as required, for example 17 cun of touch displays; Be arranged on the system host of writing in stage body and can adopt Windows XP system industrial control host; Identity card module can adopt IDR210 type, and sign board module can adopt existing product, for example Han Wang Q pioneer.
By two-dimensional scan module, can realize service handling Sort positioning function: before client fills in, get queuing Quick Response Code, by two-dimensional scan module, queuing Quick Response Code is scanned and read, obtain the type of service that customer selecting is handled, two-dimensional scan module is connected with system host, the type of service that system host obtains according to two-dimensional scan module recalls the corresponding in blank application list of this type of service and example and shows on touch display, < < electricity consumption application form > > for example, < < client lighting apparatus registration form > >, < < client power-equipment registration form > > etc., facilitate client and shop assistant's transacting business.The queuing system technology comparative maturity that business hall is used at present, the granting of queuing Quick Response Code is prior art, it will not go into details in the present invention.
Client can carry out the handwriting input of application form list and fill on touch display, for the purpose of raising the efficiency, by identity card module, can realize client's recognition function: when client fills in, by identity card module, identity card is scanned and reads to obtain client identity information, identity card module is connected with system host, and system host is associated with the corresponding information needing on application list by identity card module gained identity information, can guarantee Obtaining Accurate identity information, reduce client and repeat input.
In conjunction with above service handling Sort positioning function and client's recognition function, can realize when Multifunctional writing bench is filled in and automatically according to business handling type, read client's name in an account book, identification card number, sex, address, reduce client's fill substance, during enforcement, can on touch display, according to different input contents, eject different inputting interfaces, facilitate client to operate.
By signature pen, in sign board module, input, can apply for needing on list the handwriting input in former person's handwriting signature region.Sign board module is connected with system host, and system host obtains applying for the former person's handwriting signature needing on list, while specifically implementing, also can identify the input of sign board module.
After client has filled in, the information that client fills in by touch display, the writing of inputting in sign board module by signature pen, and by identity card module gained identity information, all be transferred to system host and carry out stores processor, system host is delivered to complete application form single-shot the Batch Processing server of business hall, to provide to shop assistant.Receive that, after complete application list, Batch Processing server also can contact queuing system automatically, the time priority that makes business window get queuing ticket by it is called out this client.
For occupation mode is more flexibly provided, embodiment proposes to arrange certificate printer, and the certificate printer of client on can choice for use writing counter, is printed as paper document according to system host canned data by the application form singles after filling in.Also can select directly to print blank application list, then hand filling.
In order to prevent from filling in, to interrupt or need to revise information, embodiment proposes to arrange strip printer, client is before filling in of list applied in one of beginning, system host generates corresponding numbering, and printing the strip with corresponding numbering by strip printer, the information of filling out on list is applied in storage by number.Client can input the numbering in strip by touch display, and system host is transferred corresponding application list and filled out information according to numbering, and client can proceed information benefit and fill out or revise.
For ease of client, by signature pen operation input in signature version, sign, by touch display, fill in the electronic documents of demonstration, while specifically implementing, touch display and sign board module operated by rotary motion are on the table top of writing counter, and configure signature pen, be convenient to client's operation.Other identity card modules, two-dimensional scan module, certificate printer and strip printer can be arranged on table top, also can be arranged at other positions of part on writing counter, are convenient to client's operation.As shown in Figure 1, touch display and sign board module, identity card module are arranged on table top, have placed signature pen on table top, and two-dimensional scan module, certificate printer and strip printer setup are in writing counter top front face.
In embodiment, for ease of client's reference, above writing stage body, be provided with data capsule for placing all kinds of single sample and the operation instructions of filling out; For system host is lowered the temperature, writing counter body side surface is provided with fan; For support voice prompting, can loudspeaker be set at writing counter body side surface, system host is connected with loudspeaker.
Writing counter occupation mode provided by the present invention is flexible, and client can select as required voluntarily.For ease of implementing reference, using method explanation of the present invention is provided, have three kinds:
1 client gets the queuing draft bank with Quick Response Code, and to Multifunctional writing bench scanning Quick Response Code, the strip printer of writing counter prints this to be filled out only according to bar, and client can start to adopt electronics to fill out single mode to fill in the application list presenting on touch display.When electricity consumption client has filled in after the every terms of information of application list at Multifunctional writing bench, system host is processed and is stored as complete application list and sends the Batch Processing server of business hall, by Batch Processing server notification queuing system, revise the queue number state that this client gets, can this client of Priority Call when sales counter is called out next time.Client hears that the sales counter of calling out the numbers shows queuing draft bank just now, and shop assistant is scanned Batch Processing server after Quick Response Code and can automatically be recalled the electronics that client applies for business and fill out list, carries out service handling or handles.After business handling completes, operation system is controlled evaluator prompting customer evaluation, and client touches evaluation, finishing service.Client, fill in process, the application list of some type of service relates to ID card information, if while needing ID card information identification, system host detects identification ID card information by identity card module, automatically captured identity card information; The application list of some type of service needs client to sign, and system host is obtained client's writing of signing by sign board module.If client is filled up to half and finds that some information is unclear, or some certificate do not bring all, and can stop filling out list.Can again mend the information of filling out according to the strip of printing next time behind business hall, avoided client to repeat to fill in the inconvenience bringing.
2 clients can directly select to apply for that to writing counter list carries out electronics and fills out list, have filled in rear use certificate printer and have printed, and to sales counter, handle.
3 clients can directly print blank application list to writing counter, fill in papery document, to sales counter, handle.
It is emphasized that; embodiment of the present invention is illustrative; rather than determinate; therefore the present invention is not limited to the embodiment described in the specific embodiment; every other embodiments that drawn by those skilled in the art's technical scheme according to the present invention, belong to the scope of protection of the invention equally.
Claims (4)
1. a Multifunctional writing table for business hall powered by smart grid, comprise and write stage body, it is characterized in that: on stage body, be provided with touch display, two-dimensional scan module, identity card module, signature module, signature pen, certificate printer and strip printer writing, write system host is installed in stage body, touch display, two-dimensional scan module, identity card module, signature module, certificate printer, strip printer are connected with system host respectively, and system host is connected with the Batch Processing server of business hall by network interface;
Described Quick Response Code scan module adopts barcode scanner to realize, for the queuing Quick Response Code scanning that client is got, obtain the type of service that customer selecting is handled, the type of service that system host obtains according to two-dimensional scan module recalls the corresponding in blank application list of this type of service and example and shows on touch display, for client, on touch display, fills in;
Described identity card module is for scanning to obtain client's identity information to identity card, system host is associated with the corresponding information needing on application list by identity card module gained identity information;
Described signature pen is for inputting in sign board module, and system host obtains applying for that by sign board module the former person's handwriting needing on list signs;
After client has filled in, the information that client fills in by touch display, the writing of inputting in sign board module by signature pen, and identity card module gained identity information, all be transferred to system host and carry out stores processor, system host is delivered to complete application form single-shot the Batch Processing server of business hall.
2. Multifunctional writing table for business hall powered by smart grid according to claim 1, is characterized in that: receive after complete application list Batch Processing server contact queuing system, Priority Call respective client.
3. Multifunctional writing table for business hall powered by smart grid according to claim 1 and 2, is characterized in that: certificate printer is for printing complete application list or in blank application list.
4. Multifunctional writing table for business hall powered by smart grid according to claim 1 and 2, it is characterized in that: before client starts filling in of an application list, system host generates corresponding numbering, and printing the strip with corresponding numbering by strip printer, the information of filling out on list is applied in storage by number; When client inputs the numbering in strip by touch display, system host is transferred corresponding application list and has filled out information according to numbering, proceeds information benefit fill out or revise for client.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201310677209.7A CN103653769A (en) | 2013-12-13 | 2013-12-13 | Multifunctional writing table of intelligent power grid power supply business hall |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201310677209.7A CN103653769A (en) | 2013-12-13 | 2013-12-13 | Multifunctional writing table of intelligent power grid power supply business hall |
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| CN103653769A true CN103653769A (en) | 2014-03-26 |
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| CN201310677209.7A Pending CN103653769A (en) | 2013-12-13 | 2013-12-13 | Multifunctional writing table of intelligent power grid power supply business hall |
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Cited By (7)
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| CN103956002A (en) * | 2014-04-26 | 2014-07-30 | 谭希韬 | Semi-self-service bank desk type teller machine set |
| CN104318678A (en) * | 2014-11-21 | 2015-01-28 | 成都汇合乾元科技有限公司 | Self-service queuing and ticket outputting system for bank |
| CN106067207A (en) * | 2016-05-27 | 2016-11-02 | 浪潮集团有限公司 | The multi-functional implementation method filling out unit of a kind of WIFI |
| CN107660941A (en) * | 2016-07-28 | 2018-02-06 | 国网湖北省电力公司襄阳供电公司客户服务中心 | Automated electronic information desk |
| CN108451165A (en) * | 2018-03-09 | 2018-08-28 | 国网新疆电力有限公司乌鲁木齐供电公司 | A kind of self-service service inquiry of electric power handles writing desk terminal |
| CN109753251A (en) * | 2018-12-27 | 2019-05-14 | 深圳中航打印技术有限公司 | A method of this copy is demonstrate,proved in output in certain paper |
| CN111429325A (en) * | 2020-02-28 | 2020-07-17 | 深圳市雄帝科技股份有限公司 | Method for service application and acceptance, intelligent terminal and computer readable storage medium |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN103956002A (en) * | 2014-04-26 | 2014-07-30 | 谭希韬 | Semi-self-service bank desk type teller machine set |
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| CN111429325A (en) * | 2020-02-28 | 2020-07-17 | 深圳市雄帝科技股份有限公司 | Method for service application and acceptance, intelligent terminal and computer readable storage medium |
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Address after: 430223 No. 70 Optics Valley Avenue, East Lake New Technology Development Zone, Wuhan, Hubei Applicant after: WUHAN ROUTON ELECTRONIC CO., LTD. Address before: 430223 No. 70 Optics Valley Avenue, East Lake New Technology Development Zone, Wuhan, Hubei Applicant before: Wuhan Routon Software Co.,Ltd. |
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Application publication date: 20140326 |