CN109472719A - One electricity business hall intelligent service system - Google Patents
One electricity business hall intelligent service system Download PDFInfo
- Publication number
- CN109472719A CN109472719A CN201811051159.0A CN201811051159A CN109472719A CN 109472719 A CN109472719 A CN 109472719A CN 201811051159 A CN201811051159 A CN 201811051159A CN 109472719 A CN109472719 A CN 109472719A
- Authority
- CN
- China
- Prior art keywords
- intelligent
- business hall
- internal network
- typing
- handwritten signature
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
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Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/06—Electricity, gas or water supply
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/64—Protecting data integrity, e.g. using checksums, certificates or signatures
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/0014—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for vending, access and use of specific services not covered anywhere else in G07F17/00
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
- G07F7/08—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means
- G07F7/10—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by coded identity card or credit card or other personal identification means together with a coded signal, e.g. in the form of personal identification information, like personal identification number [PIN] or biometric data
- G07F7/1025—Identification of user by a PIN code
Abstract
The invention discloses an electricity business hall intelligent service systems, including intelligent queuing machine, power marketing information management system background server, business hall integrated management server, internal network, intelligent terminal, intelligent typing massaging device, identity card identifier, handwritten signature screen；The intelligent queuing machine is connect with power marketing information management system background server by internal network；The intelligence typing massaging device, identity card identifier, handwritten signature screen are connect with intelligent terminal respectively；The intelligent terminal is connect by internal network with business hall integrated management server；The business hall integrated management server is connect by internal network with power marketing information management system background server.The present invention realizes with no paper transacting business, improves efficiency, reduces cost.The present invention is suitable for electricity business hall service field.
Description
Technical field
The present invention relates to intelligent service system fields, more particularly to electricity business hall intelligent service system.
Background technique
External image window of the power supply bureau business hall as power supply enterprise, directly reflects management level, the business of enterprise
Horizontal and service quality.Power supply bureau business hall shop assistant largely accepts the business of repeat type, and processing business daily at present
Mode mainly manually；Deficiency is interacted between client and staff, transacting business process is cumbersome, takes a long time and transparent
Degree is not high, and client, which timely and effective cannot understand, to handle overall process and grasp true comprehensive information；Shop assistant needs to print daily
A large amount of papery work order, and filing keeping is carried out after customer signature.A large amount of business needs a large amount of papery work order, existing
Under technical conditions, national environmental protection theory has not been met；Mainly manually handle printing various businesses, low efficiency, customer satisfaction
It spends low.Therefore a kind of intelligent digitized business hall service system is needed.
Summary of the invention
The present invention is in order to solve during transacting business largely using papery work order, to wasting problem and handle
The problem of business low efficiency, provides an electricity business hall intelligent service system, the intelligent service system no paper in whole process
Office improves transacting business efficiency.
To realize aforementioned present invention purpose, the technical solution adopted is as follows: an electricity business hall intelligent service system, packet
Include intelligent queuing machine, power marketing information management system background server, business hall integrated management server, internal network,
Intelligent terminal, intelligent typing massaging device, identity card identifier, handwritten signature screen；The intelligent queuing machine and power marketing are believed
Management system background server is ceased to connect by internal network；The intelligence typing massaging device, identity card identifier, hand-written label
Name screen is connect with intelligent terminal respectively；The intelligent terminal is connected by internal network and business hall integrated management server
It connects；The business hall integrated management server is connected by internal network and power marketing information management system background server
It connects.
It preferentially selects, the intelligent terminal is computer, for handling intelligent typing massaging device, identity card identification
Device, the information of handwritten signature screen typing and data are uploaded to business hall integrated management server.
It preferentially selects, the intelligent typing massaging device uses high photographing instrument, for card needed for scanning business handling
The certificate of papery version, is converted into the electronic scanned document of PDF format by part, and is uploaded to intelligent terminal and is handled.
It preferentially selects, the handwritten signature screen and intelligent terminal display screen are independently shown；The handwritten signature screen is adopted
With handwritten signature or the pattern-recognition of seal, biological identification technology, symmetric key encryption, quantum coding, the electronics label based on KPI
One of name signature technology.
Beneficial effects of the present invention are as follows: the present invention is using handwritten signature screen cryptographic technique to the electronic form of electronic document
Signature, without will file printout come out after sign；Using high photographing instrument, the relevant papers-scanning for handling needs is imported into computer
In, electronic edition scanned copy is uploaded to power marketing information management system background server and is stored；Entire transacting business mistake
Cheng Wuxu prints papery work order, while without arranging papery work order, improving and handling efficiency, also saving using papery work order
Cost.
Detailed description of the invention
Fig. 1 is electricity business hall intelligent service system structure chart of the present invention.
Specific embodiment
The present invention will be described in detail with reference to the accompanying drawings and detailed description.
Embodiment 1
As shown in Figure 1, an electricity business hall intelligent service system, including intelligent queuing machine, power marketing information management system
Background server, business hall integrated management server, internal network, intelligent terminal, intelligent typing massaging device, identity card are known
Other device, handwritten signature screen；The intelligent queuing machine and power marketing information management system background server are connected by internal network
It connects；The intelligence typing massaging device, identity card identifier, handwritten signature screen are connect with intelligent terminal respectively；The intelligence
Terminal is connect by internal network with business hall integrated management server；The business hall integrated management server passes through interior
Portion's network is connect with power marketing information management system background server.
The intelligent terminal is desktop computer, for handling intelligent typing massaging device, identity card identifier, hand-written label
Name shields the information of typing and data is uploaded to business hall integrated management server.
The intelligent typing massaging device uses high photographing instrument, and high photographing instrument is connect using USB2.0 interface with desktop computer,
Transmission speed can reach 480Mbps, and for certificate needed for scanning business handling, the certificate of papery version is converted into PDF format
Electronic scanned document, and be uploaded to computer, electronic scanned document is passed through internal network transport to business hall integrated management by computer
Scanning will be conveyed to power marketing information management system background server and carries out by server, business hall integrated management server
Filing storage.
The handwritten signature screen and intelligent terminal display screen is independently shown；Handwritten signature screen described in the present embodiment uses base
In the electronic signature technology of KPI.Handwritten signature screen is for showing shop assistant's details before business handling；Business handling process
In, handwritten signature screen confirms work order information for client, and handwritten signature screen is for playing enterprise during business handling is idle
Industry publicity pictures, text or animation；After the completion of business handling, background server controls external screen, shows customer evaluation device, Ke Hujin
Row touches evaluation.
The identity card identifier is connect with computer, when part card identifier detection recognizes ID card information, computer
Automatic collection ID card information is simultaneously entered into work order relevant position according to ID card information, and computer will be managed by business hall integration
The customer information that reason server calls are stored in Power Marketing Management System with identity card binding is used for shop assistant.
The electricity business hall intelligent service system specific working mode is as follows in the present embodiment: the intelligent queuing machine receives
User issue institute's transacting business queuing request after, by identity card identification user information, read user information, intelligent queuing machine to
Power marketing information management system background server issues queuing request；Marketing message management system background server will the number of taking letter
Breath and time feed back to intelligent queuing machine, and intelligent queuing machine prints the number of taking information and time to user；Power marketing information simultaneously
Management system background server the number of taking information and time will be issued to business hall integrated management server, business hall integration pipe
It manages server and intelligent terminal, the shop assistant's number of pressing sequential selection transacting business is issued to according to intelligent terminal service state automatically；
When transacting business, when identity card identifier detection recognizes user information, computer reads user information, and information is uploaded to
User information is uploaded to power marketing information management by business hall integrated management server, business hall integrated management server
System background server, power marketing information management system background server calling are stored in Power Marketing Management System and are somebody's turn to do
The customer information of identity card binding is used for shop assistant；User will handle required industrial and commercial license, public power room by high photographing instrument
The certificates such as agreement, institutional framework code card, Real Property Ownership Certificate are converted to the electronic scanned document of PDF format, and finally upload to electric power
Marketing message management system background server carries out filing storage；When user after confirming work order when needing to sign, use is hand-written
Pen of signing is signed in handwritten signature screen designated position, and computer utilizes the paperless technologies such as signature control, PDF module, Electronic Signature
PDF electronic documents of the synthesis comprising electronic signature, seal and digital certificate encryption, and finally upload to power marketing information management
System background server carries out filing storage.
This intelligent Service system supports the SOA framework of grid company EAI/EIP platform, supports open business function
It is encapsulated as the mode of Web service, supports deployment Web service, provides support to WS-Security standard.And realize to UDDI,
The support of the technologies such as WSDL, SOAP is realized using SOAP and other systems and EAI platform and is interoperated.
40% is improved using foreground efficiency of the present invention, because of no papery work order, the storage of electronic document automatic archiving, money
The material efficiency of management improves 90%, while having saved a large amount of costs using papery work order.
Obviously, the above embodiment of the present invention be only to clearly illustrate example of the present invention, and not be pair
The restriction of embodiments of the present invention.Any modification done within the spirit and principles of the present invention and changes equivalent replacement
Into etc., it should all be included in the scope of protection of the claims of the present invention.
Claims (4)
1. an electricity business hall intelligent service system, it is characterised in that: including intelligent queuing machine, power marketing information management system
System background server, business hall integrated management server, internal network, intelligent terminal, intelligent typing massaging device, identity card
Identifier, handwritten signature screen；The intelligent queuing machine and power marketing information management system background server pass through internal network
Connection；The intelligence typing massaging device, identity card identifier, handwritten signature screen are connect with intelligent terminal respectively；The intelligence
Energy terminal is connect by internal network with business hall integrated management server；The business hall integrated management server passes through
Internal network is connect with power marketing information management system background server.
2. electricity business hall intelligent service system according to claim 1, it is characterised in that: the intelligent terminal is electricity
Brain, for handling intelligent typing massaging device, identity card identifier, the information of handwritten signature screen typing and being uploaded to data
Business hall integrated management server.
3. electricity business hall intelligent service system according to claim 1, it is characterised in that: the intelligent typing information
Device is swept the electronics that the certificate of papery version is converted into PDF format for certificate needed for scanning business handling using high photographing instrument
It retouches and incites somebody to action, and be uploaded to intelligent terminal and handled.
4. electricity business hall intelligent service system according to claim 1, it is characterised in that: the handwritten signature screen with
Intelligent terminal display screen is independently shown；The handwritten signature screen uses handwritten signature or the pattern-recognition of seal, bio-identification skill
One of art, symmetric key encryption, quantum coding, electronic signature based on KPI signature technology.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811051159.0A CN109472719A (en) | 2018-09-10 | 2018-09-10 | One electricity business hall intelligent service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811051159.0A CN109472719A (en) | 2018-09-10 | 2018-09-10 | One electricity business hall intelligent service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109472719A true CN109472719A (en) | 2019-03-15 |
Family
ID=65663076
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811051159.0A Pending CN109472719A (en) | 2018-09-10 | 2018-09-10 | One electricity business hall intelligent service system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109472719A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110020832A (en) * | 2019-03-29 | 2019-07-16 | 国网山东省电力公司梁山县供电公司 | A kind of business hall intelligent management system |
| CN110825812A (en) * | 2019-11-12 | 2020-02-21 | 国网山东省电力公司青州市供电公司 | Power auditing trust system and method based on block chain |
| CN111556175A (en) * | 2020-02-25 | 2020-08-18 | 京东方科技集团股份有限公司 | Intelligent network management system |
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| CN101145230A (en) * | 2006-09-15 | 2008-03-19 | 汉王科技股份有限公司 | Enciphered sign board and composite encryption signing method |
| JP2015130101A (en) * | 2014-01-08 | 2015-07-16 | 株式会社日立システムズ | Security ledger control device |
| CN206003242U (en) * | 2016-08-29 | 2017-03-08 | 广州德易计算机科技有限公司 | Integrated service self-service terminal and IntServ platform |
| CN206574130U (en) * | 2017-03-20 | 2017-10-20 | 宁波永耀信息科技有限公司 | The controllable service system of electric power industry integral |
| JP2017224210A (en) * | 2016-06-16 | 2017-12-21 | グローリー株式会社 | Seal impression information input device |
-
2018
- 2018-09-10 CN CN201811051159.0A patent/CN109472719A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101145230A (en) * | 2006-09-15 | 2008-03-19 | 汉王科技股份有限公司 | Enciphered sign board and composite encryption signing method |
| JP2015130101A (en) * | 2014-01-08 | 2015-07-16 | 株式会社日立システムズ | Security ledger control device |
| JP2017224210A (en) * | 2016-06-16 | 2017-12-21 | グローリー株式会社 | Seal impression information input device |
| CN206003242U (en) * | 2016-08-29 | 2017-03-08 | 广州德易计算机科技有限公司 | Integrated service self-service terminal and IntServ platform |
| CN206574130U (en) * | 2017-03-20 | 2017-10-20 | 宁波永耀信息科技有限公司 | The controllable service system of electric power industry integral |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110020832A (en) * | 2019-03-29 | 2019-07-16 | 国网山东省电力公司梁山县供电公司 | A kind of business hall intelligent management system |
| CN110825812A (en) * | 2019-11-12 | 2020-02-21 | 国网山东省电力公司青州市供电公司 | Power auditing trust system and method based on block chain |
| CN111556175A (en) * | 2020-02-25 | 2020-08-18 | 京东方科技集团股份有限公司 | Intelligent network management system |
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| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20190315 |