CN102768706A - Self-help ordering and paying integration system - Google Patents
Self-help ordering and paying integration system Download PDFInfo
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- CN102768706A CN102768706A CN2011101152489A CN201110115248A CN102768706A CN 102768706 A CN102768706 A CN 102768706A CN 2011101152489 A CN2011101152489 A CN 2011101152489A CN 201110115248 A CN201110115248 A CN 201110115248A CN 102768706 A CN102768706 A CN 102768706A
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Abstract
The invention discloses a self-help ordering and paying integration system which comprises a foreground distributed self-help ordering and paying terminal, a background management and maintenance system, and a kitchen application system, wherein the foreground distributed self-help ordering and paying terminal comprises a plurality of self-help ordering and paying terminals; the background management and maintenance system comprises a center database and a business server, and a background data recording and counting report form; the kitchen application system comprises a kitchen order presentation system, and the plurality of self-help ordering and paying terminals, the kitchen order presentation system and the background management and maintenance system are connected through a security network in a wired/wireless mode. According to the invention, the problems of automation and integration of ordering and paying of the catering industry are solved; the waiting time of a user can be effectively reduced; the table flow rate of the catering industry, especially the fast-food industry, is improved, and the work efficiency of a kitchen is also improved.
Description
Technical field
The present invention relates to a kind of a kind of self-service payment integral system of ordering of integrated self-service meal ordering system, especially fast food industry.
Background technology
Day by day ripe along with domestic catering trade, the Chinese meal standardization will become a development trend, especially towards working clan or area, tourist hot spot crowd provide fast, the quick catering industry development of safety, standardization diet is rapid.
At present, the standardized trial of Chinese meal also mainly concentrates on management links such as the buying of vegetable standardization and rear end, storage, dispensing standardization.For the order of leading portion, the standardization and the innovation of links such as payment, domestic pattern of not getting better and experience at present.
Domestic existing restaurant food ordering payment link adopts traditional mode also basically, promptly orders and pays and separate, and order and pay most mode that adopts manual work.Some food and beverage enterprise has realized the robotization or the semi-automation of ordering, but pays link, in the StoreFront score manual work that also places one's entire reliance upon.
The link of ordering can not realize robotization fully, except needs food and beverage enterprise pays more human cost, has also increased the possibility of makeing mistakes greatly.In addition, the process of ordering takies dining table, also makes the rate flow of dining table reduce, and is a very big loss at rush hour to food and beverage enterprise.
The payment link can not realize robotization, also can increase human cost, increases error probability, and has reduced the dining table service efficiency.
Currently order and pay separating of link, and rely on artificial primitive operation pattern, make the catering industry operator pay more cost, and the profitability of unit area can not get promoting.
Summary of the invention
In order to solve the urgent problem that solves of the needs that exist in the above-mentioned industry, the present invention aims to provide brand-new self-service of a cover and orders, pays integral system, and quick catering industry is ordered and payment leaves to solve, and can not realize the problem of robotization.The present invention is intended to promote the Chinese meal standardized process, and improves the production efficiency and the competitive power of the food and beverage enterprise that uses native system, has promoted user experience simultaneously.
A kind of self-service payment integral system of ordering of the present invention comprises the distributed self-service payment terminal of ordering in foreground, back-stage management maintenance system and kitchen application system, wherein:
The distributed self-service payment terminal of ordering in described foreground comprises several self-service payment terminals of ordering;
The back-stage management maintenance system comprises central database and service server, back-end data typing and statistical report form;
The kitchen application system comprises that the kitchen order presents system; Wherein:
Several self-service payment terminals of ordering, kitchen order present system and are connected through the mode that secure network carries out wire/wireless with the back-stage management maintenance system.
The above-mentioned self-service payment integral system of ordering, wherein: said secure network possesses the LAN of complete administration authority for the user.
The above-mentioned self-service payment integral system of ordering, wherein: the described self-service payment terminal of ordering has that the classification menu appears, the function interface of multiple selection, modification, affirmation and cancellation, and has the payment function interface that price gathers, confirms and cancels; The described self-service payment terminal of ordering comprises cash admittance functional unit, truth identification functional unit and small change functional unit, and evidence for payment printing function unit.
The above-mentioned self-service payment integral system of ordering, wherein: described kitchen order presents system and remains and being connected of secure network, and is used for appearing automatically new order, shows the order details, can carry out the order ordering, gathers and edit.
The above-mentioned self-service payment integral system of ordering; Wherein: the management of described back-end data and maintenance system remain and being connected of secure network, and are used to increase newly, revise, and delete menu and price; Preserve, back up all sequence informations, and add up and data analysis.
After adopting the described self-service payment integral system of ordering of the present invention, the user can effectively practice thrift the time of ordering dishes and having dinner, and food and beverage enterprise has saved the human cost of the payment link of ordering, and has improved the dining table rate flow simultaneously.Especially, kitchen of the present invention order presents system automatically, can accelerate the process of food and beverage enterprise from the finished product that places an order, and the function that provides through the order maintenance system, and optimize work flow is raised the efficiency, and cuts the waste.
Description of drawings
Fig. 1 is the system chart of a kind of self-service payment integral system of ordering of the present invention.
Embodiment
As shown in Figure 1, the self-service payment integral system of ordering of the present invention comprises the distributed self-service payment terminal 1 of ordering in foreground, back-stage management maintenance system 2 and kitchen application system 3.
The distributed self-service payment terminal 1 of ordering in foreground comprises several self-service payment terminals 11 of ordering;
Back-stage management maintenance system 2 comprises central database and service server 21, back-end data typing and statistical report form 22;
Several self-service payment terminals 11 of ordering, kitchen order present system 31 and are connected through the mode that secure network 4 carries out wire/wireless with back-stage management maintenance system 2.
On the same self-service payment terminal 11 of ordering, accomplish and order, the printing of payment and evidence for payment is ordered after the completion, and this terminal 11 can generate order immediately, and on this terminal 11, accomplishes and pay in cash and the affirmation process, prints evidence for payment then.
The self-service payment terminal 11 of ordering is connected to secure network through wired, wireless mode, and the real-time update menu data is submitted sequence information in real time to, submits payment information in real time to.
The kitchen order presents system 31 and is made up of one or more terminal.On display terminal, can the current sequence information of real-time release.Through the bookkeeping interface, can edit and operation such as ordering order.Operation to order mainly comprises contents such as affirmation, ordering, merging, deletion, filing.
The kitchen order presents system 31 through connecting secure network 4, can receive in real time from the sequence information of back-stage management maintenance system 2 issues, and the operation order, and feed back to back-stage management maintenance system 2 in real time.
The central database of back-stage management maintenance system and service server 21 possess menu management subsystem and order management subsystem at least.Log management subsystem, Report Server Management subsystem and accounting system interface are optional functional modules.
Back-stage management maintenance system 2 remains to the real-time connection of secure network.The back-stage management maintenance system gathers all data, transfer sequence information and order feedback information, and other subsidiary function of completion system reaches the butt joint with other system.
When the self-service payment terminal of ordering connected into secure network through public network, the access way of safety such as VPN (Virtual Private Network) was used in suggestion.
The self-service payment terminal of ordering connect into public network can select below several kinds of modes:
1. wired mode (dialing, broadband, sub-district, optical fiber ..)
2. WLAN
3.3G network (function of surfing the Net that 3G (Third Generation) Moblie provides)
The self-service payment terminal of ordering need take certain geographic position, and the stabilized voltage supply of its work is provided.If conditions being possessed, suggestion cooperate video monitoring system to dispose together.
One, the self-service payment terminal of ordering is directly open uses to the user.The open three big functional modules that mainly contain to user's use, the user can pass through touch-screen, cash dispenser and voucher PRN device and accomplish following operation:
1. meal ordering system
The self-service payment terminal system that orders can be shown to the user with the current set of menu, the user in can choice menus vegetable and form order.Menu content comprises essential informations such as name of the dish, brief introduction, price, discount at least, and menu operation comprises basic operations such as interpolation, deletion at least.Menu content can real-time update, and offers the function of user's classified inquiry.
In case the user selects and confirms that the vegetable that all are chosen, system promptly show user's order of generation.User's order also calculates the order total price except enumerating detailed vegetable, so that next step payment.
2. payment system
After the user confirmed an order, payment system was started working.The user drops into cash to cash dispenser.Cash dispenser is accomplished after the work such as counting, examination, small change, if pay successfully, submits successfully report to the user, if failure is then submitted warning to and returned banknote.
Cash dispenser must comprise the cash payment function, but is not limited only to the cash payment function.Bank card or stored value card also are optional.
In case pay successfully, sequence information understanding is submitted to background management system, and can appear in the kitchen in real time.
3. voucher is printed
After success was paid, the self-service payment terminal of ordering can print user's evidence for payment according to order contents.The evidence for payment that prints should comprise information such as order serial number, total price, vegetable tabulation, time on date at least.
The user uses this voucher to get the vegetable of order, and can exchange invoice for.
The kitchen order presents system and is made up of the computing machine that one or more is installed in the kitchen.These computing machines connect the access security network through netting twine, and brief introduction is connected with background data base with the self-service payment terminal of ordering.
Two, the kitchen order presents system and mainly accomplishes the order operating function, and its function that mainly has has:
1. confirmed that the order of paying appears in real time
In a single day order is submitted to background data base, and then background system should be published to suitable kitchen immediately.The visual concrete condition choose reasonable of publishing policy.
2. the cook is to Confirmation of Orders
For the order that can carry out, the cook confirms and begins to operate immediately; For inexecutable order, should submit to the staff to do special processing.
3. order merging, inquiry, ordering etc.
Three, back-end data management maintenance system is made up of at least one station terminal and main frame.Main frame should have abilities such as data storage and inquiry.The suggestion installation database.This system mainly offers the operator and uses, not direct user oriented and cook.
Through the operation interface of back-end data maintenance system, can the relevant information of all vegetables of typing.These information comprise classification, price, introduction of vegetable etc., all can on the self-service payment terminal of ordering, show in real time.
The back-end data maintenance system is also supported all operations to order.All are submitted to the order on backstage through the self-service payment system of ordering, all can be by record in this system.And order appears in the system to the kitchen according to the certain strategy real-time release.Background data base also can real time record be arrived to any operation of order in the kitchen.
The back-end data maintenance system can generate statistics and form according to information recorded.
The back-end data maintenance system can be issued accounting data to accounting system according to order contents.With the interface and the correlation function of accounting system be the optional function of a system.
More than combine accompanying drawing embodiment that the present invention is specified, those skilled in the art can make the many variations example to the present invention according to above-mentioned explanation.Thereby some details among the embodiment should not constitute qualification of the present invention, and the scope that the present invention will define with appended claims is as protection scope of the present invention.
Claims (5)
1. the self-service payment integral system of ordering comprises the distributed self-service payment terminal of ordering in foreground, back-stage management maintenance system and kitchen application system, it is characterized in that:
The distributed self-service payment terminal of ordering in described foreground comprises several self-service payment terminals of ordering;
The back-stage management maintenance system comprises central database and service server, back-end data typing and statistical report form;
The kitchen application system comprises that the kitchen order presents system; Wherein:
Several self-service payment terminals of ordering, kitchen order present system and are connected through the mode that secure network carries out wire/wireless with the back-stage management maintenance system.
2. the self-service payment integral system of ordering according to claim 1, it is characterized in that: said secure network possesses the LAN of complete administration authority for the user.
3. the self-service payment integral system of ordering according to claim 1; It is characterized in that: the described self-service payment terminal of ordering has that the classification menu appears, the function interface of multiple selection, modification, affirmation and cancellation, and has the payment function interface that price gathers, confirms and cancels; The described self-service payment terminal of ordering comprises cash admittance functional unit, truth identification functional unit and small change functional unit, and evidence for payment printing function unit.
4. the self-service payment integral system of ordering according to claim 1; It is characterized in that; Described kitchen order presents system and remains and being connected of secure network, and is used for appearing automatically new order, shows the order details, can carry out the order ordering, gathers and edit.
5. according to claim 1 or the 4 described self-service payment integral systems of ordering; It is characterized in that; The management of described back-end data and maintenance system remain and being connected of secure network, and are used to increase newly, revise, and delete menu and price; Preserve, back up all sequence informations, and add up and data analysis.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011101152489A CN102768706A (en) | 2011-05-05 | 2011-05-05 | Self-help ordering and paying integration system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN2011101152489A CN102768706A (en) | 2011-05-05 | 2011-05-05 | Self-help ordering and paying integration system |
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| CN102768706A true CN102768706A (en) | 2012-11-07 |
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Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104573836A (en) * | 2015-01-12 | 2015-04-29 | 朱琼 | Self-service system |
| CN104573954A (en) * | 2014-12-30 | 2015-04-29 | 东莞市掌商信息科技有限公司 | Order and payment management method and system based on mobile Internet |
| CN105069671A (en) * | 2015-07-22 | 2015-11-18 | 程强 | Payment method and system for self-service food ordering |
| CN105303276A (en) * | 2014-06-06 | 2016-02-03 | 苏州泛普纳米科技有限公司 | Management system based on intelligent catering service |
| CN105531739A (en) * | 2013-08-29 | 2016-04-27 | Ifpl集团有限公司 | Order and payment system |
| CN105843946A (en) * | 2016-04-08 | 2016-08-10 | 姚晓宁 | Statistical analysis system and method for mobile internet payment |
| CN105894259A (en) * | 2016-04-22 | 2016-08-24 | 华南理工大学 | Self-service ordering and payment system based on VLC-PLC converged communication |
| WO2016149854A1 (en) * | 2015-03-25 | 2016-09-29 | 吉诺工业有限公司 | Beverage machine meal order automatic transmission brewing apparatus |
| CN106056486A (en) * | 2016-05-30 | 2016-10-26 | 河南通达多媒体制作有限公司 | Self-help order machine and control method thereof |
| CN106097171A (en) * | 2016-06-13 | 2016-11-09 | 深圳市嘀讯科技有限公司 | A kind of Self-help ordering method and system based on cell-phone customer terminal |
| CN106548422A (en) * | 2016-09-28 | 2017-03-29 | 四川农业大学 | For the System and method for of cuisines meal ordering system data mining algorithm |
| CN107248229A (en) * | 2017-06-01 | 2017-10-13 | 郗瑛琦 | A kind of fast food system |
| CN112634085A (en) * | 2020-12-17 | 2021-04-09 | 泰安轻松信息科技有限公司 | Catering self-service equipment |
| TWI822443B (en) * | 2022-11-04 | 2023-11-11 | 雪夫雲有限公司 | Customized lunch box production system and method |
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| US20060085266A1 (en) * | 2004-09-10 | 2006-04-20 | Industrial Technology Research Institute | RFID system of restaurant automation |
| CN101692297A (en) * | 2009-10-13 | 2010-04-07 | 北京航空航天大学 | Web-based dining room self-service dish-ordering and cashing system |
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Cited By (16)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105531739A (en) * | 2013-08-29 | 2016-04-27 | Ifpl集团有限公司 | Order and payment system |
| CN105303276A (en) * | 2014-06-06 | 2016-02-03 | 苏州泛普纳米科技有限公司 | Management system based on intelligent catering service |
| CN104573954A (en) * | 2014-12-30 | 2015-04-29 | 东莞市掌商信息科技有限公司 | Order and payment management method and system based on mobile Internet |
| CN104573836A (en) * | 2015-01-12 | 2015-04-29 | 朱琼 | Self-service system |
| WO2016149855A1 (en) * | 2015-03-25 | 2016-09-29 | 吉诺工业有限公司 | Meal ordering machine automatic transmission beverage brewing apparatus |
| WO2016149854A1 (en) * | 2015-03-25 | 2016-09-29 | 吉诺工业有限公司 | Beverage machine meal order automatic transmission brewing apparatus |
| CN105069671A (en) * | 2015-07-22 | 2015-11-18 | 程强 | Payment method and system for self-service food ordering |
| CN105843946A (en) * | 2016-04-08 | 2016-08-10 | 姚晓宁 | Statistical analysis system and method for mobile internet payment |
| CN105843946B (en) * | 2016-04-08 | 2019-03-29 | 北京银贝壳科技有限公司 | A kind of mobile Internet payment statistical analysis system and its statistical analysis technique |
| CN105894259A (en) * | 2016-04-22 | 2016-08-24 | 华南理工大学 | Self-service ordering and payment system based on VLC-PLC converged communication |
| CN106056486A (en) * | 2016-05-30 | 2016-10-26 | 河南通达多媒体制作有限公司 | Self-help order machine and control method thereof |
| CN106097171A (en) * | 2016-06-13 | 2016-11-09 | 深圳市嘀讯科技有限公司 | A kind of Self-help ordering method and system based on cell-phone customer terminal |
| CN106548422A (en) * | 2016-09-28 | 2017-03-29 | 四川农业大学 | For the System and method for of cuisines meal ordering system data mining algorithm |
| CN107248229A (en) * | 2017-06-01 | 2017-10-13 | 郗瑛琦 | A kind of fast food system |
| CN112634085A (en) * | 2020-12-17 | 2021-04-09 | 泰安轻松信息科技有限公司 | Catering self-service equipment |
| TWI822443B (en) * | 2022-11-04 | 2023-11-11 | 雪夫雲有限公司 | Customized lunch box production system and method |
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Application publication date: 20121107 |