CN101853442A - Multifunctional restaurant service system based on technology of internet of things - Google Patents
Multifunctional restaurant service system based on technology of internet of things Download PDFInfo
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Abstract
The invention relates to a multifunctional restaurant service system based on a technology of internet of things. The system comprises a central server, an order functional module, a waiter function module, a cook functional module and a wireless sensor functional module, and realizes an intelligent restaurant service system with convenient management and simple use. The system utilizes a plurality of application technologies of internet of things, GPRS (General Packet Radio Service), wireless transmission, image processing and the like, and has a plurality of functions of wireless ordering, on-line payment, waiter scheduling, cooking order, short message reservation, account transaction, database management, safety monitoring and the like. The invention solves the problems of uneven dish serving speed, low management efficiency and the existence of potential safety hazards in a restaurant, has the advantages of powerful function, low cost, and ensures the intellectualization and integration of restaurant in true sense.
Description
Technical field
The present invention relates to a kind of intelligent restaurant service system, relate to a kind of multifunctional restaurant service system of forming by central server, Customer Facing formula order dishes system, waiter system, cook system, wireless sensor network, note ordering system and intelligent sequencing system specifically based on IEEE802.15.4/ZigBee.
Background technology
Along with people's rhythm of life and growth in the living standard, increasing people are chosen in the restaurant and have dinner.Now a lot of people have been chosen in the dining room to having a dinner party of major holidays such as hogmanay dinner.So everybody is also increasing to the concern of food and beverage sevice quality, the competition of catering trade is also progressively from the competition of divert service quality such as original vegetable taste, cuisines price and high-efficiency management.
As everyone knows, the service quality in a dining room and client at the restaurant etc. dish time, the efficient of ordering dishes, call service and safety guarantee important relation is arranged.Traditional dish time inequalities such as formula order dishes system ubiquity client, restaurant serve vegetable can not be in time for every client, calls out untimely, the problems such as inconvenience and dining room safety coefficient are low of making a reservation.Multifunctional restaurant service system based on technology of Internet of things, make ordering by certain intelligent algorithm to cooking order, utilize wireless communication technology to realize ordering dishes and call service person's function, utilize the GPRS technology to realize that system makes a reservation automatically, utilize wireless sensor network that dining room safety is carried out monitoring.Use of the present invention can obviously improve the service quality and the efficiency of management in dining room, makes the dining room more be tending towards intelligent.This can not only reduce the human cost in restaurant, can also effectively improve the service class in dining room, increases its operation revenue.
Also occur some dining room formula order dishes systems on the market now, simultaneously,, have some some dish-order devices that utilize the state-of-the-art technology realization and the case of system through patent retrieval.As multinomial patented technologies such as 200320105374.7,200710072929.5,200920068315.4.But existing these technology do not possess cooking the function that order sorts, and lack the security monitoring to the dining room, can not really realize the intellectuality in dining room.
Summary of the invention
In order to overcome many deficiencies of existing restaurant service system, the invention provides a kind of multifunctional restaurant service system based on technology of Internet of things, whole system has been integrated multiple technologies such as Internet of Things, GPRS, the detection of people's face, radio communication, artificial intelligence, database, Electronic Design, single-chip microcomputer, has wireless dish-order, online checkout, waiter's scheduling, cooks ordering, note is scheduled to, multiple functions such as number of the account is handled, data base administration, security monitoring.
The present invention is achieved through the following technical solutions, and multifunctional restaurant service system of the present invention comprises: central server, the functional module of ordering dishes, waiter's functional module, cook's functional module, wireless senser functional module.
Central server comprises: wireless messages is accepted module, message processing module, wireless messages sending module, GPRS processing module, mixed-media network modules mixed-media, image processing module, security module and database management module.
The wireless messages receiver module receives the dishes ordering information and the secure data information of being sent by order dishes functional module and wireless sensor module; Message processing module is handled dishes ordering information and secure data information, obtains optimum and cooks ordering and secure data; The wireless messages sending module is used for that the optimum that processing obtains is cooked ordering and sends to cook's functional module, sends schedule information to waiter's functional module; The GPRS processing module receives the note of making a reservation that client sends, and for client reserves the seat, stores Customer Information; Mixed-media network modules mixed-media is used to handle the business condition and the vegetable information of checking the dining room by telecommunication network; The client's of member card portrait information is handled in the image processing module collection, and storage; Security module is gathered the data that wireless sensor module transmits, and whether have fire situation and in time notify client, make best escape route if analyzing the dining room; Database management module is set up personal file for the foreground keeper, for client sets up the consumption archives, and for the employee sets up work-in-process file, storage food kind information, storage and processing dining room business information.
The dish functional module comprises: touch screen module, calling module and wireless transport module.
Touch screen module is used to show various information, and a kind of interface of man-machine interaction is provided to client; Calling module is used for call service person; Wireless transport module be used for and central server between transmission information.Can realize quantity that number of the account and password authentification, wireless dish-order, demonstration order dishes and consume the amount of money, check functions such as number of the account remaining sum, call service person and checkout.Described function can also realize online function such as check that the information of dish and the name of the dish of having put, deletion have been ordered dishes, and can browse dining room introduction, diet health, entertainment information etc.
Waiter's functional module comprises: charactron display module, wireless transport module, reminding module and key-press module.
The charactron display module show to need the dining table number of service and the dining table that need serve number; Wireless transport module be used for and central server between information transmit; Reminding module contains vibrations, LED lamp and hummer and is used for reminding service person and has information to insert; Key-press module is used for waiter's input information.Described module is carried by waiter, by the central server uniform dispatching.When call service, system can come reminding service person by three kinds of modes, is respectively: the vibration that motor rotation produces sends out a warning and music that hummer sends.Different services is represented with the lamp of different colours: bright orange lamp represents to have the customer need service, and this moment, charactron show to need the table number of service; The expression that gives a green light needs waiter to reach dish.Waiter can inform to host computer by the remote control sending module own currently to be in free time or busy condition, so that host computer is effectively dispatched after receiving schedule information.
Cook's functional module comprises: liquid crystal display display module, wireless transport module and key-press module.
The liquid crystal display display module shows the order of cooking of discharging through calculating; Wireless transport module be used for and central server between information transmit; Key-press module is used for cook's input and has carried out a course.Described functional module is mainly used in the kitchen, realizes mutual between cook and the central server instructing the cook to cook by the order that central server is discharged in the shortest time.According to system's needs, the cook is divided into four groups: Hot dishes group, cold dish group, staple food group and soup custard group.Cook does not on the same group cook according to the ordering of dish class separately, and what the cook can freely select to check different dish classes cooks sequencing table (adopting liquid crystal display to show).After the cook carries out dish, can inform central server, till central server is replied.Central server is according to the ordering that upgrades in time of client's dishes ordering information, and ranking results is sent to cook's display system, with reach cook order and the order of ordering dishes synchronously, described functional module is also brought the cook in the system into.
The wireless senser functional module comprises: sensor assembly and wireless transport module.
Sensor assembly is a smoke transducer, is used to gather the data of smokescope; Wireless transport module be used for and central server between information transmit.Described functional module can be gathered the data of the smokescope of appointed place, dining room, and sends it to central server.Central server is through the processing to data, and whether have fire take place, and make best escape route if judging, best escape route is sent to client's terminal, makes client obtain information the most timely.
Description of drawings
Fig. 1 is embodiment of the invention overall system structure figure;
Fig. 2 is an embodiment of the invention central server hardware block diagram;
Fig. 3 is embodiment of the invention central server software frame figure;
Fig. 4 is an embodiment of the invention central server general function frame diagram;
Fig. 5 is that the embodiment of the invention is cooked the sort algorithm process flow diagram;
Fig. 6 is the embodiment of the invention function system hardware block diagram of ordering dishes;
Fig. 7 is the embodiment of the invention function system software flow pattern of ordering dishes;
Fig. 8 is an embodiment of the invention waiter functional module hardware chart;
Fig. 9 is an embodiment of the invention waiter functional module software flow pattern;
Figure 10 is an embodiment of the invention cook functional module hardware block diagram;
Figure 11 is an embodiment of the invention cook functional module software flow pattern;
Figure 12 is an embodiment of the invention wireless senser functional module network architecture.
Embodiment
Referring to Fig. 1, based on the multifunctional restaurant service system of technology of Internet of things comprise central server, the functional module of ordering dishes, waiter's functional module, cook's functional module, wireless senser functional module.When client came the dining room to make out a bill the family, client's head portrait can be gathered in real time by camera by system, and stores customer information.Client orders dishes by the functional module of ordering dishes, and after central server is received dishes ordering information, utilizes a cover to cook sort algorithm, can calculate and cook order, and result of calculation is sent to cook's functional module; Client can also utilize the functional module of ordering dishes to send check-out request, and after central server was received check-out request, accessing database was also examined client's account information, finishes the checkout operation.At mealtime, client can send call service person's request at any time to central server, and foregrounding person can send various information on services to waiter on central server, carry out waiter's scheduling.This system also can utilize the GPRS module to receive client's long-range subscription information, and returns note to client, informs the table number of reservation.But this system utilizes the database storing various information, and provides local and remote data base administration interface to the system manager.Simultaneity factor utilizes the wireless senser functional module to detect that security information also in time conveys to central server in the dining room.
The central server embodiment: referring to the hardware block diagram of Fig. 2, main frame adopts the EC5-1719CLDNA embedded main board that grinds the exploitation of auspicious intelligent Science and Technology Ltd..Central server can utilize module image data such as wireless module, remote control module, camera and GPRS terminal, realizes the function of various complexity.The GPRS terminal is used for note subscribes, and wireless module is used for the radio communication with other modules, and the wireless remote control sending module is used for waiter's scheduling, and camera is used for the collection of people's face, also can communicate by letter with Terminal Server Client by network.A Stability Analysis of Structures, the division of labor is clear and definite, extended capability is strong multilevel software framework have been built in described invention on powerful hardware foundation, this framework is on the basis of the three-tier architecture (UI, BT, DA) that Microsoft proposes, the required various tool software of the system of mixing is built, as shown in Figure 3.Central server is programmed environment with VisualStudio2005, realized a feature richness, the good software systems of man-machine interaction with the C# programming language, comprised that client's number of the account is handled, function such as dishes ordering information processing, menu demonstration, note reservation, authentication and data base administration.Each function all has the human-computer interaction interface of a correspondence.The general function framework of central server as shown in Figure 4.System is divided into center, parlor and administrative center.Wherein the center, parlor comprises that lobby, kitchen, back, predetermined, menu and number of the account handle.In the lobby, can check the situation of each dining table in the dining room, and can realize waiter's scheduling; In the kitchen, back, can check the order of cooking; In predetermined, can show predetermined information, and can connect, make a phone call and the checking of note; In menu, can check the information of all menus of dining room; In number of the account is handled, can realize handling of client's number of the account, and can finish client's supplementing with money number of the account.Administrative center comprises menu information, employee information, customer information, trading record and account statistics.In menu information, can search, add, delete or revise the menu information in dining room; In employee information, can search, add, delete or revise employee's data; In customer information, can search, add, delete or revise client's data; In trading record, can search the trading record of recent months; In account statistics, can be per year, month or day the account information in dining room is added up.
Cook the embodiment of sort algorithm: for can make dining room operation more orderly, cook that order is more reasonable, client is more satisfied, need set up a mathematical model for the operation process in dining room, thereby daily dining room operation process is converted into mathematical processes, is convenient to analyze, programme and find the solution.When modeling, consider that satisfaction of customers plays a decisive role, model must calculate and reasonably cook order under the situation of customer satisfaction maximum.Described invention is weighed satisfaction of customers with the speed of serving per capita.Central server is by calculating every the speed of serving per capita, and of selecting the speed minimum of serving per capita again is preferably it then and cooks, and then discharges the optimum order of cooking.Cook the sort algorithm process flow diagram as shown in Figure 5.Both just having begun to cook starter when k=1 begins, calculate the speed of serving of each, calculate the speed of serving per capita of each dining table then, obtain the table number of the speed minimum of serving per capita, a course of being selected that takes out that dining table then comes first that cooks order, and this dish got rid of from total menu, at this moment total dish number subtracts 1, k+1 enters next step circulation simultaneously, calculates second course.Till all dishes were all finished, ordering was finished.
The functional module of ordering dishes embodiment: the hardware block diagram of the functional module of ordering dishes as shown in Figure 6.In order to realize man-machine interaction better, system shows with one 4.3 cun touch LCD screen.Owing to need communicate with two serial ports, one of them serial ports is controlled liquid crystal display, and another serial ports sends data to central server by wireless module EM200D, and native system has been selected the ATmega128 single-chip microcomputer for use for this reason.The realization of touch-screen: described functional module adopts the method for the address of being gathered being carried out delivery when determining touch point position.For example: for a pixel is 100 * 100 liquid crystal display, is divided into 100 little lattice of 10 * 10.Each grid is numbered (be listed as the 3rd row as the 2nd and be designated as a2b3); When system acquisition to address coordinate value (53,72), they respectively to 10 deliverys, are obtained two data 5 and 7, thereby just can determine that the position of this place grid is a5b7.The realization of serial ports transmission: described functional module adopts the serial ports USART0 and the liquid crystal display of ATmega128 single-chip microcomputer to communicate, and adopts serial ports USART1 to communicate by letter with host computer by wireless module, and interrupt mode is all adopted in the reception of two serial ports and transmission.When communication, master routine to the corresponding buffer zone that sends, sends data storage to be sent interruption subroutine and is responsible for these data are sent out, and can finish transmission; During reception, the data storage that the reception interruption subroutine will receive is to send buffer, and master routine takes out the data in the send buffer then, can finish.Described module software process flow diagram as shown in Figure 7.During beginning, client inputs its number of the account and password, if checking is passed through, shows the number that allows client import the place dining table on the screen, enters in the System menu after input is finished.System menu be divided into order dishes, upload menu, check remaining sum, dining room introduction, amusement joke, diet health, call service person and checkout.In wherein ordering dishes, client can view the menu information in dining room, comprises the price of vegetable and the introduction of vegetable, and client can order dishes simultaneously, and checks the result that orders dishes, and the result makes amendment to ordering dishes; In uploading menu, the vegetable that client can select it uploads to central server; In checking remaining sum, client can check the remaining sum situation of current number of the account; In the dining room was introduced, client saw some basic conditions of recognizing the dining room; In amusement joke, client can see some amusements jokes, the time of dish such as dismisses; In diet health, client can see problem and the collocation of some health diets that should note in some diet; In call service person, but client call service person is to come to be your service after waiter receives message; In checkout, client can finish the checkout of consumption this time.
Waiter's functional module embodiment: the hardware block diagram of waiter's functional module as shown in Figure 8.Described functional module has been selected the ATmega16 single-chip microcomputer for use, utilizes ATmega16 that the wireless remote control signal is gathered and handled, and control motor, charactron, LED light realize each function.Utilize two switches of external interrupt function setting of single-chip microcomputer, waiter reports own current state by these two switches to the foreground.The realization of wireless remote control module: wireless remote control module adopts the form of radio-frequency transmissions to transmit.Radio frequency is called for short the RF radio frequency, and it is that a kind of high-frequency ac changes electromagnetic abbreviation.The wireless remote control sending module is modulated electric signal with high-frequency current, form radiofrequency signal, is transmitted in the air through antenna; The wireless remote control receiver module carries out demodulation after radiofrequency signal is received, and is reduced into electric signal, reaches the purpose of radio communication.The realization of motor operation: described module is used direct current generator, and its operating voltage is 1.8V～6V.Though motor is having individual inverse peak voltage by running in the process that stops; can cause certain damage to single-chip microcomputer; but since all I/O mouths of ATmega16 single-chip microcomputer all have an impact damper and with the pull-up resistor of independent from voltage, and have the protection diode to link to each other with ground with VCC.These can guarantee that inverse peak voltage can not impact single-chip microcomputer.Therefore native system directly adopts the port voltage of single-chip microcomputer that it is carried out the control of start-stop.Described module software process flow diagram as shown in Figure 9.During beginning, module receives the remote signal from central server, judges whether to call out oneself.If not, continue to wait for next remote signal; If, then red light is bright on the module, the prompting waiter had message sink since motor rotation produced vibration and hummer sound, if amber light is bright then, then show the dining table that to serve number on the charactron, if green light is bright, then expression removes to take dish, shows the table number of dining table under dish will being delivered on the charactron.System begins to wait for the access of next signal again after finishing.
Cook's functional module embodiment: cook's functional module hardware block diagram as shown in figure 10.For realizing the function of described module, select ATmega 128 single-chip microcomputers as system processor, adopt liquid crystal display as display interface, utilize one group of button to select the ordering interface of different dish classes simultaneously, and transmit firm ready-made dish class-mark to central server.The serial communication part is with ordering dishes functional module.Described module software process flow diagram as shown in figure 11.During beginning, module receives the information from central server, and this moment, red light was bright.When the cook presses the K1 key, the screen display Hot dishes is cooked order; Press the K2 key, the screen display cold dish is cooked order; Press the K3 key, screen display soup class is cooked order; Press the K4 key, screen display soup class is cooked order; Press the K5 key table and show and finish a course, and the notice central server.Wait for the information of central server then.
Wireless senser functional module embodiment: it is the ion smoke detector of LH-92L that smoke transducer has been selected Longhorn company model for use.Described functional module is a wireless sensor network based on the ZigBee agreement, and its network architecture as shown in figure 12.A network coordinator, a router and four end-equipments form a bunch of tree network.The direction indication data transfer direction of arrow.Wherein two endpoint nodes are articulated on the telegon, and two other endpoint node is articulated on the router.In this network, the hardware of telegon and router is the same, is made up of microcontroller, wireless module and power supply.End-equipment also has smoke transducer, and when detecting smog, two end-equipments that link to each other with telegon directly send the data to telegon, and two nodes at a distance are transmitted to telegon by router.Central server has judged whether that through calculating fire produces after receiving data, and calculates best escape route, in time notifies client.
Claims (6)
1. multifunctional restaurant service system based on technology of Internet of things, comprising: central server, the functional module of ordering dishes, waiter's functional module, cook's functional module, wireless senser functional module is characterized in that:
Described central server comprises: wireless messages is accepted module, message processing module, wireless messages sending module, GPRS processing module, mixed-media network modules mixed-media, image processing module, security module and database management module; Wherein, the wireless messages receiver module receives the dishes ordering information and the secure data information of being sent by order dishes functional module and wireless sensor module; Message processing module is handled dishes ordering information and secure data information, obtains optimum and cooks ordering and secure data; The wireless messages sending module is used for that the optimum that processing obtains is cooked ordering and sends to cook's functional module, sends schedule information to waiter's functional module; The GPRS processing module receives the note of making a reservation that client sends; Mixed-media network modules mixed-media is used to handle the business condition and the vegetable information of checking the dining room by network; The client's of member card portrait information is handled in the image processing module collection; Security module is gathered the data that wireless sensor module transmits, and where analyze the dining room has the fire situation and notify client, makes best escape route; Database management module is set up personal file for the foreground keeper, for client sets up the consumption archives, and for the employee sets up work-in-process file, storage food kind information, storage and processing dining room business information;
The described functional module of ordering dishes comprises: touch screen module, calling module and wireless transport module; Wherein, a kind of human-computer interaction interface when touch screen module provides client to order dishes, and can browse dining room introduction, diet health, entertainment information; Calling module is used for the calling to waiter; Wireless transport module be used for central server between communicate by letter;
Described waiter's functional module comprises: charactron display module, wireless transport module, reminding module and key-press module are used to realize the scheduling to waiter;
Described cook's functional module comprises: liquid crystal display display module, wireless transport module and key-press module are used to show that the optimum that transmits from central server cooks order, and can transmit the information that finish dish to central server;
Described wireless senser functional module comprises: sensor assembly and wireless transport module, sensor assembly will be gathered the smokescope information in the place of laying, and send the data that collect to central server by wireless transport module.
2. the multifunctional restaurant service system based on technology of Internet of things according to claim 1, it is characterized in that: the GPRS module of described system, can support that client's note is predetermined, be client by after sending corresponding note, number and time that central server can automatically provide according to client after receiving note are its reservation seat.
3. the multifunctional restaurant service system based on technology of Internet of things according to claim 1, it is characterized in that: the mixed-media network modules mixed-media of described system can make the restaurant manager check the various information in dining room by telecommunication network, so that can grasp the management state in dining room whenever and wherever possible.
4. the multifunctional restaurant service system based on technology of Internet of things according to claim 1 is characterized in that: the image processing module of described system can utilize camera collection to go out client's head portrait, and with its storage, is used for handling member card to client.
5. the multifunctional restaurant service system based on technology of Internet of things according to claim 1, it is characterized in that: the wireless senser functional module of described system, can gather the smog data of corresponding location, send central server to, judged whether fire by calculating, if have fire to take place to draw a best escape route, send to client.
6. the multifunctional restaurant service system based on technology of Internet of things according to claim 1, it is characterized in that: the message processing module of described system, can be according to client's order time, every number, calculate and reasonably cook order, make every client's stand-by period can both reach minimum, the satisfaction of customers maximum.
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2010
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