CN101355602B - Mobile terminal as well as method and system for automatically answering thereof - Google Patents
Mobile terminal as well as method and system for automatically answering thereof Download PDFInfo
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Abstract
The invention is suitable for the field of mobile communication and provides a mobile terminal, an automatic responding method and a system thereof; the method comprises the following steps: when a call is accessed, an automatic response text and an automatic response mode which are preset for a call incoming party are acquired; the response text is converted into a speech message; according to the response mode, the speech message is adopted to answer the call incoming party. Compared with the prior art, the method does not need a user of the mobile terminal to record response speech in proper motion, avoids a plurality of inconveniences caused by recording the response speech and simultaneously avoids the problems that the call incoming party can not understand prompting words possibly because of accent, dialect, language or other factors of the user of the mobile terminal. The mobile terminal is in particular suitable for disabled people in language and hearing and also can be used in a confidential-graded meeting or other occasions which are unsuitable for carrying a mobile phone.
Description
Technical field
The invention belongs to moving communicating field, relate in particular to a kind of portable terminal and automatic answer method thereof and system.
Background technology
Along with the develop rapidly of the communication technology, various portable terminals (for example, smart mobile phone) have become the main means of communication of linking up between the individual.Traditional landline telephone is limited to by the place, and comparatively speaking, portable terminal can be carried, no matter the user wherein, all can carry out communication or access data by portable terminal, and therefore, portable terminal can be regarded as the succedaneum of personal information.Yet,, extraneously promptly lose the informational linkage between the portable terminal user therewith when the user of portable terminal (for example in meeting) and can't incoming call answering the time for some reason.
In order to remedy above-mentioned shortcoming, voice mail has become the basic function of nearly all portable terminal.The caller can utilize voicemail messages to give the portable terminal user.Further, in the prior art, some portable terminal or mobile terminal system can allow user's signal language in the recorded speech mailbox voluntarily, pass through signal language, can allow the caller learn portable terminal user's state information, for example the reason that can't receive calls, when can call back or the like.
There is obvious defects in this auto-answer mode of prior art: because signal language is that the portable terminal user records in advance voluntarily, for general user, only (for example can record one or two languages, English and Chinese), the caller is very possible because portable terminal user's factors such as accent, dialect or languages cause understanding signal language, and, in case it is wrong to record, must record again, very inconvenient.
Summary of the invention
The purpose of the embodiment of the invention is to provide a kind of method of mobile terminal automatic response, is intended to solve the problem that need record the inconvenience of replying voice and bringing in the prior art when adopting auto-answer mode in advance.
The embodiment of the invention is achieved in that a kind of mobile terminal automatic response method, said method comprising the steps of:
When incoming call inserts, obtain the automatic-answering back device text and the response mode that are provided with for the caller in advance;
Judge that caller's ownership place uses languages whether consistent with the languages of the automatic-answering back device text of presetting; As if inconsistent, then described automatic-answering back device text translation is become the text of replying of the employed languages correspondence of dependency of incoming call;
The text-converted of replying of the employed languages correspondence of the dependency of incoming call that is converted to is become voice messaging, and adopt described voice messaging to reply the caller according to described response mode.
Another purpose of the embodiment of the invention is to provide a kind of mobile terminal automatic response system, and described system comprises:
Reply text/mode memory cell, be used to store in advance for what the contact person was provided with and reply text and response mode;
Reply text/mode acquiring unit, be used for when having telephone access, obtain automatic-answering back device text and the response mode that is provided with for the caller in advance from the described text/mode memory cell of replying;
Reply the text translation unit, be used for ownership place, reply the text of replying that text-converted becomes the employed languages correspondence of caller's ownership place of replying that text/mode acquiring unit obtains described according to the caller;
Reply the text-converted unit, be used for replying the text-converted of replying that the text translation cell translation obtains and becoming corresponding voice messaging described;
Response unit is used for replying response mode that text/the mode acquiring unit obtains and adopting and describedly reply the voice messaging that the text-converted cell translation obtains and reply the caller according to described.
A purpose again of the embodiment of the invention is to provide a kind of portable terminal that comprises described mobile terminal automatic response system.
In an embodiment of the present invention, when incoming call inserts, obtain in advance to what the caller was provided with and reply text and response mode, behind the voice messaging of replying text-converted one-tenth correspondence that obtains, adopt the voice messaging automatic-answering back device caller who is converted to according to the response mode of obtaining, thereby the user who does not need portable terminal records voluntarily and replys the automatic corresponding caller of voice, has avoided recording replying the inconvenience that voice bring.
Description of drawings
Fig. 1 is the mobile terminal automatic response method flow diagram that the embodiment of the invention provides;
Fig. 2 is the mobile terminal automatic response system construction drawing that the embodiment of the invention provides.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with drawings and Examples.Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
In an embodiment of the present invention, when incoming call inserts, obtain in advance to what the caller was provided with and reply text and response mode, behind the voice messaging of replying text-converted one-tenth correspondence that obtains, adopt the voice messaging automatic-answering back device caller who is converted to according to the response mode of obtaining, thereby the user who does not need portable terminal records voluntarily and replys the automatic corresponding caller of voice, has avoided recording replying the inconvenience that voice bring.
Reply the text response text
Fig. 1 illustrates the realization flow of the mobile terminal automatic response method that the embodiment of the invention provides, and details are as follows:
In step S101, be default text and the response mode of replying of the contact person who stores in the portable terminal.
Wherein replying text can be the text of user from edlin, also can be the text that imports from the incident of stroke, schedule, task or memorandum etc.The mode that response mode comprises the mode of replying according to the period, reply according to dependency of incoming call, response mode etc. in real time can expand response mode according to user's needs.When replying text and response mode for the contact person who stores in the portable terminal is default, can one or more compatible response modes be set for same contact person, and for the contact person who does not store in the portable terminal, then can adopt the processing mode of default value, unified for not being stored in default text and the response mode of replying of contact person in the portable terminal.
Wherein the mode of replying according to the period is meant the mode that the relation between time of inserting according to incoming call and the period of presetting is carried out automatic-answering back device, as setting in advance a time period, for the incoming call that in the time period, carried out automatic-answering back device, then can select not reply, prevent the malice harassing and wrecking so effectively.For another example, when the portable terminal holder strange land (as the U.S.) of going on business, then can be the local time of strange land time as " time assistant " in the software of the present invention, this local time can manual switchover or obtains automatically according to the network information.Like this, because time difference relation, the automatic-answering back device period has just become the non-working time.Especially, when reply text be the incident from stroke, schedule, task or memorandum import text the time, it replys the time of origin that the period is the incident in stroke, schedule, task or the memorandum.For instance, if the stroke of mobile phone users, schedule, incident in task or the memorandum and time of origin are " on August 5th, 2008 10:00; I participate in academic conference ", so, when meeting or schedule are very nervous, not needing becomes the automatic-answering back device text with this incident with the mode input of editing, only need direct importing incident and time, the equal uppick of incoming call in this time period is such as the voice suggestion of " on August 5th, 2008 10:00; I participate in academic conference ", in case having crossed should the time period, can carry out setting in advance of next step schedule according to schedule, time saving and energy saving.
2, the mode of replying according to dependency of incoming call.For example, can select according to incoming call possession situation auto-answer mode to be set, just use Guangdong language as the area, Guangdong, the U.S. just makes in English.In addition, if the terminal holder is in roaming state, also can be set to not answer and sends short messages (in the U.S., please beat local phone XXXXXXX) as me.Also can be according to dependency of incoming call, play corresponding voice again after presetting the China and Britain of literal, English-Chinese (being not limited to these two kinds) translation.
3, real-time response mode.Detect the signal of speech path network or the power supply of portable terminal, when the not enough so that conversation of described signal or power supply is proceeded, play the information that conversation can not be proceeded to the caller.For example, in communication process, detect the signal of network, when the network of conversation has been not suitable for continuing to use, provide default " network is not suitable for proceeding VP or voice call, please change fixed line or another number ", play out voice and listen to the opposite end.Perhaps, in communication process,, then the warning literal that presets is reported to the other side with speech form if detect portable terminal power supply source deficiency.Also portable terminal holder's GPS information can be played to the incoming call recipient or switch to a certain radio station, the content that the radio station is play sends the caller to and listens to, for example, in sports tournament, can be by switching sound channel to FM receiver, make the other side also can hear Huang Jianxiang " be not a people fight " in real time, perhaps some emergency messages are such as earthquake, typhoon forecast.
In step S102, when incoming call inserts, obtain the automatic-answering back device text and the response mode that are provided with for the caller in advance.
Its concrete acquisition process can be to reply text and response mode, perhaps other modes for what this caller identified setting in advance according to caller sign (as caller's telephone number etc.) inquiry.
In order to make the user can freely select whether to use auto-answer mode to reply the caller, in another embodiment of the present invention, when incoming call inserts, judge whether earlier this caller is carried out automatic-answering back device, if, then obtain in advance to what the caller was provided with and reply text and response mode, otherwise, the incoming call of access handled according to any incoming call answering mode of prior art.
When judging whether that wherein this caller carried out automatic-answering back device, can be in the following way: earlier caller's telephone number is analyzed, judge that caller's telephone number is whether in " address list and grouping contact person thereof ", if caller's telephone number is not in the middle of " address list and grouping contact person thereof ", show that then incoming call may be to get the wrong number or non-important persons, can shield in the automatic-answering back device strategy, promptly incoming call is not replied.Also can select to carry out replying of general content, i.e. non-disclosre personal information, for example, I am busy, please send short messages or serge sound message later.
In step S103, the text-converted of obtaining of replying is become corresponding voice messaging.
In embodiments of the present invention, (Text To Speech, TTS) technology will be replied text-converted and be become voice messaging can to adopt literary composition to change sound.Wherein the TTS technology is meant under the support of built-in chip, by the design of neural net, text is converted into the technology of natural-sounding stream.
For when the automatic-answering back device caller, avoid because employed languages of both sides or both sides' accent difference, cause the caller can't understand direct basis and reply the voice messaging that text-converted becomes, perhaps when the response mode of obtaining during for the mode of replying according to dependency of incoming call, in another embodiment of the present invention, before the step of replying the corresponding voice messaging of text-converted one-tenth that will obtain, this method also comprises the steps:
With the text of replying that text-converted becomes the employed languages correspondence of dependency of incoming call of replying that obtains.In when conversion, can adopt the text of replying that text translation becomes the employed languages correspondence of dependency of incoming call of replying that dictionary technique will obtain, the text-converted of replying with the employed languages of dependency of incoming call that are converted to becomes corresponding voice messaging again.As being Chinese when the text of replying that obtains, when the employed languages of dependency of incoming call are English, can adopt Chinese-English Dictionary, the text of replying that text translation becomes English form of replying with Chinese form, the text-converted of replying with this English form becomes voice messaging again, this voice messaging is the voice messaging of English form, and the processing mode of other languages is similar, does not repeat them here.
In step S104, adopt the voice messaging that is converted to reply the caller according to the response mode of obtaining.
In embodiments of the present invention, in order to make automatic-answering back device bring bigger convenience, during automatic-answering back device comes into force, shielding alarm clock and shutdown alarm clock can be set (promptly during automatic-answering back device comes into force to the user, do not respond alarm clock program and shutdown alarm clock program), do not respond the instant messaging program simultaneously.And carry into the occasion that should not be bothered for the ease of the portable terminal that the user will have an automatic answer function, as level of confidentiality meeting etc., when adopting auto-answer mode to reply the caller, be provided with portable terminal not jingle bell, do not vibrate, not one or more combinations in the bright screen.
When the response mode of obtaining during for the mode of replying according to the period, then whether judge in the default time period that according to message registration the incoming call to the caller carried out automatic-answering back device, if not, then the voice messaging that is converted to is play to the caller, otherwise, do not reply the caller or adopt other modes to reply the caller; And when reply text be the incident from stroke, schedule, task or memorandum import text the time, judge that then time that the caller sends a telegram here is whether in the time of origin section of the incident in stroke, schedule, task or memorandum, if, then the voice messaging that is converted to is play to the caller, otherwise, do not reply the caller or adopt other modes to reply the caller.
When the response mode of obtaining during for the mode of replying according to dependency of incoming call, if the mode of replying according to dependency of incoming call is for caller's ownership place languages response mode the time, judge that then caller's ownership place uses languages whether consistent with the languages of the automatic-answering back device text of presetting, if it is inconsistent, that then will obtain replys the text of replying that text translation becomes languages correspondence that caller's ownership place uses, the text-converted of replying of the languages correspondence that the caller's ownership place that again translation is obtained uses becomes voice messaging, and this voice messaging is play to the caller; And when the terminal holder is in roaming state, also can adopt the response mode of not answering and sending short messages to reply the caller.
When the response mode of obtaining is real-time response mode, detect the signal strength signal intensity or the portable terminal electric weight intensity of speech path network, adopt different response modes to reply the caller according to the signal strength signal intensity of speech path network or the electric weight intensity of portable terminal.When the not enough so that conversation of described signal or power supply is proceeded, play the information that conversation can not be proceeded to the caller, in the time of can not satisfying the conversation demand as signal strength signal intensity when speech path network, then provide default " network is not suitable for proceeding VP or voice call; please change fixed line or another number ", play out voice and listen to the opposite end; Perhaps when the electric weight intensity of portable terminal can not satisfy the conversation demand, then the warning literal that presets is reported to the other side with speech form; Also portable terminal holder's GPS information can be played to incoming call recipient or switch to a certain radio station, the content that the radio station is play sends the caller to and listens to and wait the corresponding caller of automatic corresponding manner that sends a telegram here.
After the incoming call that inserts is carried out automatic-answering back device, understand the call scenarios of portable terminal in order to make the user, in another embodiment of the present invention, after step S104, this method also comprises the steps:
In step S105, with the automatic-answering back device recorded and stored in message registration.
In order to make the user understand the concrete condition of automatic-answering back device, in another embodiment of the present invention, can set in advance the automatic-answering back device process is carried out telephonograph.In carrying out the telephonograph process, optionally leaving message prompt sound (as " dripping " sound) message is later carried out telephonograph, perhaps no matter whether the leaving message prompt sound has message later, all automatic-answering back device is recorded.
Fig. 2 is the structure of the mobile terminal automatic response system that provides of the embodiment of the invention, for convenience of explanation, only shows the part relevant with the embodiment of the invention.This mobile terminal automatic response system is built in the unit that software unit, hardware cell or software and hardware in the portable terminal combine.
Reply 21 storages of text/mode memory cell and reply text and response mode for contact person's setting in advance.In embodiments of the present invention, default automatic-answering back device text can be the text of replying of the written form edited of mobile phone users oneself, also can be the text that imports in the incident from stroke, schedule, task or memorandum etc.Default response mode can be according to different application scenarioss and the setting that requires the caller did.In embodiment provided by the invention, can be the response mode of carrying out according to the period, according to the response mode that caller's ownership place carries out, a kind of or its combination in any in the perhaps real-time response mode.
Reply text/mode acquiring unit 22 when having telephone access, obtain automatic-answering back device text and the response mode that is provided with for the caller in advance from replying text/mode memory cell 21.
Reply text-converted unit 23 and will reply the voice messaging of replying text-converted one-tenth correspondence that text/mode acquiring unit 22 obtains.In embodiments of the present invention, (Text To Speech, TTS) technology will be replied text-converted and be become voice messaging can to adopt literary composition to change sound.
For when the automatic-answering back device caller, avoid because employed languages of both sides or both sides' accent difference, cause the caller can't understand direct basis and reply the voice messaging that text-converted becomes, perhaps when the response mode of obtaining during for the mode of replying according to dependency of incoming call, in another embodiment of the present invention, this mobile terminal automatic response system also comprises replys text translation unit 25.This replys text translation unit 25 according to caller's ownership place, the text of replying that text-converted becomes the employed languages correspondence of caller's ownership place of replying that text/mode acquiring unit 22 obtains will be replied, at this moment, reply text-converted unit 23 and will reply the voice messaging of replying text-converted one-tenth correspondence that text translation unit 25 is converted to.Response unit 24 adopts and replys the voice messaging that text-converted unit 23 is converted to and reply the caller according to replying response mode that text/mode acquiring unit 22 obtains.
After the incoming call that inserts is carried out automatic-answering back device, understand the call scenarios of portable terminal in order to make the user, in another embodiment of the present invention, this mobile terminal automatic response system also comprises automatic-answering back device recorded and stored unit 26.This automatic-answering back device recorded and stored unit 26 with the automatic-answering back device recorded and stored in message registration.
In order to make the user understand the concrete condition of automatic-answering back device, in another embodiment of the present invention, this mobile terminal automatic response system also comprises telephonograph unit 27.This telephonograph unit 27 carries out telephonograph according to being provided with of user to leaving message prompt sound message later, and perhaps no matter whether the leaving message prompt sound has message later, all automatic-answering back device is recorded.
In an embodiment of the present invention, when phone inserts, obtain in advance to what the caller was provided with and reply text and response mode, behind the voice messaging of replying text-converted one-tenth correspondence that obtains, adopt the voice messaging automatic-answering back device caller who is converted to according to the response mode of obtaining, thereby the user who does not need portable terminal records voluntarily and replys the automatic corresponding caller of voice, has avoided recording replying the inconvenience that voice bring.The text of replying that text-converted becomes the employed languages correspondence of caller's ownership place of replying by presetting simultaneously, and this is replied text-converted become caller's ownership place to use the voice messaging of languages correspondence, thereby avoided because employed languages of both sides or both sides' accent difference causes the caller can't understand the defective that direct basis is replied the voice messaging of text-converted one-tenth.During automatic-answering back device comes into force, be provided with portable terminal not jingle bell, do not vibrate, not one or more combinations in the bright screen, thereby be convenient to bring portable terminal into be not suitable for carrying the portable terminal admission level of confidentiality meeting or other occasions, can not miss important phone simultaneously.Because replying text can be by the user from edlin, derive in the incident in also can stroke, schedule, task or memorandum from portable terminal, thereby simplified the input of replying text, bring convenience to the user.
The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being done within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.
Claims (7)
1. a mobile terminal automatic response method is characterized in that, said method comprising the steps of:
When incoming call inserts, obtain the automatic-answering back device text and the response mode that are provided with for the caller in advance;
Judge that caller's ownership place uses languages whether consistent with the languages of the automatic-answering back device text of presetting; As if inconsistent, then described automatic-answering back device text translation is become the text of replying of the employed languages correspondence of dependency of incoming call;
The text-converted of replying of the employed languages correspondence of the dependency of incoming call that is converted to is become voice messaging, and adopt described voice messaging to reply the caller according to described response mode.
2. mobile terminal automatic response method as claimed in claim 1 is characterized in that described method also comprises the steps:
Be default text and the response mode of replying of the contact person who stores in the portable terminal.
3. mobile terminal automatic response method as claimed in claim 1 or 2 is characterized in that, describedly replys the text of replying that text defines voluntarily for the user, and that perhaps derives in the incident from stroke, schedule, task or memorandum replys text.
4. mobile terminal automatic response method as claimed in claim 1 or 2 is characterized in that, described response mode comprises the mode and/or the real-time response mode of replying according to the period.
5. a mobile terminal automatic response system is characterized in that, described system comprises:
Reply text/mode memory cell, be used to store in advance for what the contact person was provided with and reply text and response mode;
Reply text/mode acquiring unit, be used for when having incoming call to insert, obtain automatic-answering back device text and the response mode that is provided with for the caller in advance from the described text/mode memory cell of replying;
Reply the text translation unit, be used for ownership place, reply the text of replying that text-converted becomes the employed languages correspondence of caller's ownership place of replying that text/mode acquiring unit obtains described according to the caller;
Reply the text-converted unit, be used for replying the text-converted of replying that the text translation cell translation obtains and becoming corresponding voice messaging described;
Response unit is used for replying response mode that text/the mode acquiring unit obtains and adopting and describedly reply the voice messaging that the text-converted cell translation obtains and reply the caller according to described.
6. as mobile terminal automatic response system as described in the claim 5, it is characterized in that described system further comprises:
Automatic-answering back device recorded and stored unit is used for the automatic-answering back device recorded and stored to message registration.
7. portable terminal that comprises claim 5 or 6 described mobile terminal automatic response systems.
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| CN2008101418387A CN101355602B (en) | 2008-09-04 | 2008-09-04 | Mobile terminal as well as method and system for automatically answering thereof |
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| CN2008101418387A CN101355602B (en) | 2008-09-04 | 2008-09-04 | Mobile terminal as well as method and system for automatically answering thereof |
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| CN101355602B true CN101355602B (en) | 2011-05-25 |
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| CN110751947A (en) * | 2018-11-13 | 2020-02-04 | 北京嘀嘀无限科技发展有限公司 | Method for prompting user, electronic equipment and computer readable storage medium |
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| CN103634448A (en) * | 2013-12-09 | 2014-03-12 | 深圳市共进电子股份有限公司 | Method for intelligently responding to incoming calls by voice |
| CN103701994A (en) * | 2013-12-30 | 2014-04-02 | 华为技术有限公司 | Automatic responding method and automatic responding device |
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| CN105592196A (en) * | 2016-01-23 | 2016-05-18 | 广州市讯飞樽鸿信息技术有限公司 | Incoming call intelligent response method and system based on intelligent terminal |
| CN105578439A (en) * | 2016-01-23 | 2016-05-11 | 广州市讯飞樽鸿信息技术有限公司 | Incoming call transfer intelligent answering method and system for call transfer platform |
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| CN107277217A (en) * | 2017-04-28 | 2017-10-20 | 华为技术有限公司 | A kind of incoming call answering method and terminal device |
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| CN109977218B (en) * | 2019-04-22 | 2019-10-25 | 浙江华坤道威数据科技有限公司 | A kind of automatic answering system and method applied to session operational scenarios |
| CN110677541B (en) * | 2019-10-17 | 2020-11-20 | 合肥星空物联信息科技有限公司 | System and method for answering call with assistance of artificial intelligence |
| CN111818213A (en) * | 2020-07-22 | 2020-10-23 | 维沃移动通信有限公司 | Call response method and device and electronic equipment |
| CN113472950A (en) * | 2021-06-11 | 2021-10-01 | 中国联合网络通信集团有限公司 | Automatic response method, system and electronic equipment |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN110751947A (en) * | 2018-11-13 | 2020-02-04 | 北京嘀嘀无限科技发展有限公司 | Method for prompting user, electronic equipment and computer readable storage medium |
| CN110751947B (en) * | 2018-11-13 | 2021-05-07 | 北京嘀嘀无限科技发展有限公司 | Method for prompting user, electronic equipment and computer readable storage medium |
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| CN101355602A (en) | 2009-01-28 |
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