CN103024174A - Method and device for answering calls - Google Patents
Method and device for answering calls Download PDFInfo
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- CN103024174A CN103024174A CN2012105294394A CN201210529439A CN103024174A CN 103024174 A CN103024174 A CN 103024174A CN 2012105294394 A CN2012105294394 A CN 2012105294394A CN 201210529439 A CN201210529439 A CN 201210529439A CN 103024174 A CN103024174 A CN 103024174A
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Abstract
The invention provides a method and device for answering calls. The method and device for answering calls is applicable to the field of mobile terminals. The method comprises the following steps: answering incoming calls; determining the state that the users do not want to answer the calls according to operations of the users; and starting a voice assistant to record the intention and emergency degree of the incoming calls when the users are not convenient to answer. By starting the voice assistant to record the emergency degree and the intention of the incoming calls when the users are inconvenient to answer, important messages can be conveyed to the users and cannot be missed when the users are inconvenient to answer.
Description
Technical field
The invention belongs to field of mobile terminals, relate in particular to a kind of method that receives calls and device.
Background technology
In our life, when the phone incoming call is arranged, usually have when being inconvenient to receive calls, or be to have emergency call to make the other side, the situation that the other side but fails in time to reply occurs.In order not have influence on the notice of critical event, this function of answering machine has appearred in market, and it can after the phone incoming call, be play the words that record in advance and allow the side of dialing leave a message.But this mode is intelligent not, and answer phone can only be play fixing, and the function that provides also only has to allow and dials people's memorandum of leaving a message, and, only those who answer initiatively go to look into listen message in, can know whether that just telephone message calls in.Therefore the mode of this message can not guarantee the timely reception and registration of important information.
Summary of the invention
The purpose of the embodiment of the invention is to provide a kind of method that receives calls and device to be intended to solve and passes through the urgency level of startup voice assistant headphone incoming call and the intention of incoming call when the user is inconvenient to receive calls, by the urgency level of voice assistant headphone incoming call and the intention of incoming call, pass on important information to the user, avoid the user to be inconvenient to receive calls and missed important information.
The embodiment of the invention is achieved in that a kind of method that receives calls, and described method comprises the steps:
Receive the phone incoming call;
Determine the state that the user does not receive calls according to user's operation;
When definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call.
Another purpose of the embodiment of the invention is to provide a kind of device that receives calls, and described device comprises:
Receiving element is used for receiving the phone incoming call;
Status determining unit is used for determining the state that the user does not receive calls according to user's operation;
The unit that receives calls, be used for when definite user when being inconvenient to receive calls, the intention of startup voice assistant headphone incoming call and the urgency level of phone incoming call.
The embodiment of the invention is by a kind of method that receives calls and device, when being inconvenient to receive calls, the user passes through to start the urgency level of voice assistant headphone incoming call and the intention of incoming call, by the urgency level of voice assistant headphone incoming call and the intention of incoming call, pass on important information to the user, namely made things convenient for the incoming call user to pass on important information, also avoid simultaneously the user to miss important information, the promptness that raising information is passed on.
Description of drawings
Fig. 1 is the realization flow figure of a kind of method that receives calls that first embodiment of the invention provides;
Fig. 2 is the realization flow figure of a kind of method that receives calls that second embodiment of the invention provides;
Fig. 3 is the structure chart of a kind of device that receives calls that third embodiment of the invention provides;
Fig. 4 is the structure chart of a kind of device that receives calls that fourth embodiment of the invention provides.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, is not intended to limit the present invention.
Below in conjunction with specific embodiment specific implementation of the present invention is described in detail:
Embodiment one:
Fig. 1 shows the realization flow of a kind of method that receives calls that first embodiment of the invention provides, and details are as follows:
S101 receives the phone incoming call.
At first portable terminal receives the incoming call of phone by the network communication unit of portable terminal.
S102 determines the state that the user does not receive calls according to user's operation.
The state that does not receive calls according to user's operation note user, be inconvenient to answer or the user fails in time to answer such as the user, determine that specifically handset mode and the operation of user when the phone incoming call by checking the user of state that the user do not receive calls determine.
S103, when definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call.
When definite user when being inconvenient to receive calls, start the voice assistant, come the urgency level of headphone incoming call and the incoming call intention of phone incoming call by the voice assistant.The urgency level of the phone incoming call of recording by the voice assistant and the incoming call of phone incoming call intention, when the user at the convenient time, the urgency level of the phone incoming call by checking voice assistant record and the incoming call of phone incoming call are intended to transmit message.
The embodiment of the invention by the way, a kind of method that receives calls, when receiving the phone incoming call, determine the state that the user does not receive calls according to user's operation, when definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call, convey a message to the user by the intention of headphone incoming call and the urgency level of phone incoming call, in time information is communicated to the user here, owing to being provided with the urgency level of phone incoming call, can in time the very first time be communicated to the user here easily the user with important information, improve the promptness of the information that receives, made things convenient for phone incoming call side to pass on important information.
Embodiment two:
Fig. 2 shows the realization flow of a kind of method that receives calls that second embodiment of the invention provides, and details are as follows:
S201 receives the phone incoming call.
Receive the incoming call of phone by the network communication unit of portable terminal.
S202, when detecting the phone incoming call, whether the user is provided with silent mode.
When detecting the phone incoming call, whether user's portable terminal has opened silent mode, because portable terminal has been opened silent mode, usually mean that the user has other thing at this moment, be inconvenient to receive calls, opened and opened silent mode and when the phone incoming call, be adjusted to silent mode before silent mode specifically is included in the phone incoming call.
S203, when detecting the phone incoming call, whether the user has initiatively hung up the phone incoming call.
Detect the user whether when the phone incoming call, initiatively phone is hung up, phone is hung up in user's active, means also that usually the user is inconvenient to receive calls.
S204 when detecting the user and be provided with silent mode or user and initiatively hung up the phone incoming call, determines that the user is inconvenient to answer.
When the portable terminal that detects the user is provided with silent mode or user during in the phone incoming call and has initiatively hung up the incoming call of phone, determine that the user is inconvenient to receive calls, otherwise determine that the user in time receives calls for failing.
S205, when definite user when being inconvenient to receive calls, start the voice assistant.
When definite user when being inconvenient to receive calls, start the voice assistant of portable terminal.
S206, voice assistant and phone incoming call side carry out interaction, and whether prompting user selects the phone incoming call is urgent incoming call, and when the incoming call of incoming call user selection phone was urgent incoming call, the headphone incoming call was urgent incoming call.
Start after the voice assistant, the voice assistant is by carrying out voice interface with phone incoming call side, whether this time phone incoming call is the incoming call of emergency to prompting user, and according to this time phone incoming call of the voice interface outcome record of phone incoming call side whether be the incoming call of emergency, when the incoming call of incoming call user selection phone is urgent incoming call, the headphone incoming call is urgent incoming call, otherwise is recorded as common phone incoming call.
S207, the incoming call intention of headphone incoming call.
The intention of the interactive headphone incoming call by voice assistant and phone incoming call side, the mode of the intention of physical record phone incoming call can be passed through the incoming call intention of the mode headphone incoming call of voice, also can pass through simultaneously the incoming call intention of the mode headphone incoming call of literal, the mode of concrete voice records the incoming call intention of the mode headphone incoming call of namely passing through recording, it is that literal carries out record with the speech conversion of phone incoming call side that the incoming call of the concrete mode headphone incoming call of passing through literal is intended to by the voice assistant, also can inform that phone incoming call side sends to by mobile terminated by written form with the written form of the note intention with incoming call by the mode of voice interface, the voice assistant is recorded to Word message in the incoming call intention of phone incoming call again.
The embodiment of the invention by the way, a kind of method that receives calls, when receiving the phone incoming call, determine the state that the user does not receive calls, when definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call, what wherein the intention of phone incoming call was concrete can be by the mode of voice and the mode record of literal, convey a message to the user by the intention of headphone incoming call and the urgency level of phone incoming call, in time information is communicated to the user here when an opportunity arises the user, simultaneously owing to being provided with the urgency level of phone incoming call, can in time screen important information, the very first time is communicated to the user easily the user with important urgent call-in message, improved promptness and the information of the reception convenience of the information that receives, namely made things convenient for phone incoming call side to convey a message and also made things convenient for the phone recipient to receive information.
Embodiment three:
Fig. 3 shows a kind of structure that the device of timed reminding service is set that third embodiment of the invention provides, and for convenience of explanation, only shows the part relevant with the embodiment of the invention.
Receiving element 31 is used for receiving the phone incoming call.
What receiving element was concrete is the communication unit of phone, is used for receiving the incoming call of phone.
Whether the contextual model according to the user that status determining unit is concrete, the contextual model of regulating when the user receives phone and user have hung up the phone incoming call is determined the state that the user does not receive calls.
The unit 33 that receives calls, be used for when definite user when being inconvenient to receive calls, the intention of startup voice assistant headphone incoming call and the urgency level of phone incoming call.
The unit receives calls, be used for when definite user when being inconvenient to receive calls, start the voice assistant and record the intention of phone incoming call and the urgency level of phone incoming call, phone incoming call intention and call urgency level by record convey a message to the user, realize that oneself the do not receive calls voice assistant that also passed through portable terminal of user receives calls and got access to the intention of phone incoming call and the intention urgency level of phone incoming call.
The embodiment of the invention is by a kind of device that receives calls, after receiving the phone incoming call, by the state of determining that the user does not receive calls, when definite user when being inconvenient to receive calls, start the voice assistant by carrying out interaction with phone access side, record the intention of phone incoming call and the urgency level of phone incoming call, the assistant receives calls by voice, the auto-pickup of realization to being inconvenient to receive calls, the intention of the phone incoming call of recording by the voice assistant and the urgency level of phone incoming call are come obtaining information, the user when an opportunity arises, purpose row and the important information of emphasis ground quick obtaining are arranged, make things convenient for the user when being inconvenient to receive calls, also can get access to timely the information that needs, also made things convenient for the promptness of phone incoming call side transmission of information simultaneously.
Embodiment four:
Fig. 4 shows the structure of a kind of device that receives calls that fourth embodiment of the invention provides, and for convenience of explanation, only shows the part relevant with the embodiment of the invention.
Receiving element 41 is used for receiving the phone incoming call.
What receiving element was concrete is the network communication unit of portable terminal, receives the incoming call of phone by the network communication unit of portable terminal.
Quiet detecting unit 42, during for detection of the phone incoming call, whether the user is provided with silent mode.
Whether the user is provided with quietly when quiet detecting unit, concrete detection phone incoming call, and perhaps the user has opened quiet when the phone incoming call.
Hang up detecting unit 43, during for detection of the phone incoming call, whether the user has initiatively hung up the phone incoming call.
Hang up detecting unit, when the user detects the phone incoming call, whether the user has initiatively hung up the incoming call of phone, in concrete use, can provide the common option of hanging up to hang up option with hanging up not detect, the common option of hanging up is for can be by hanging up hanging up that detecting unit detects, hang up not detect and hang up under the option, hang up and to detect by hanging up detecting unit.
Be inconvenient to answer determining unit 44, be used for when detecting the user and be provided with silent mode or user and initiatively hung up the phone incoming call, determine that the user is inconvenient to answer.
Be inconvenient to answer determining unit, by quiet detecting unit with hang up detecting unit and determine whether the user is to be inconvenient to answer, when detecting the user and be provided with silent mode or user and initiatively hung up the phone incoming call, determine that the user is inconvenient to answer.
Voice assistant start unit 45, be used for when definite user when being inconvenient to receive calls, startup voice assistant.
Determine that when being inconvenient to answer determining unit the user is when being inconvenient to receive calls, and starts the voice assistant.
Urgency level record cell 46 is used for voice assistant and phone incoming call side and carries out interaction, and whether prompting user selects the phone incoming call is urgent incoming call, and when the incoming call of incoming call user selection phone was urgent incoming call, the headphone incoming call was urgent incoming call.
After the voice assistant starts, come the urgency level of headphone incoming call by the urgency level record cell, after the concrete startup voice assistant, the voice assistant is by carrying out voice interface with phone incoming call side, whether this time phone incoming call is the incoming call of emergency to prompting user, and according to this time phone incoming call of the voice interface outcome record of phone incoming call side whether be the incoming call of emergency, when the incoming call of incoming call user selection phone is urgent incoming call, the headphone incoming call is urgent incoming call, otherwise is recorded as common phone incoming call.
The intention record cell is by the intention of the interactive headphone incoming call of voice assistant and phone incoming call side, the mode of the intention of physical record phone incoming call can be passed through the incoming call intention of the mode headphone incoming call of voice, also can pass through simultaneously the incoming call intention of the mode headphone incoming call of literal, the mode of concrete voice records the incoming call intention of the mode headphone incoming call of namely passing through recording, it is that literal carries out record with the speech conversion of phone incoming call side that the incoming call of the concrete mode headphone incoming call of passing through literal is intended to by the voice assistant, also can inform that phone incoming call side sends to by mobile terminated by written form with the written form of the note intention with incoming call by the mode of voice interface, the voice assistant is recorded to Word message in the incoming call intention of phone incoming call again.
The embodiment of the invention by the way, a kind of device that receives calls, when receiving the phone incoming call, determine the state that the user does not receive calls, when definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call, the auto-pickup of realization to being inconvenient to receive calls, the intention of the phone incoming call of recording by the voice assistant and the urgency level of phone incoming call are come obtaining information, the user when an opportunity arises, purpose row and the important information of emphasis ground quick obtaining are arranged, make things convenient for the user when being inconvenient to receive calls, also can get access to timely the information that needs, also made things convenient for simultaneously the promptness of phone incoming call side transmission of information, what wherein the intention of phone incoming call was concrete can be by the mode of voice and the mode record of literal, convey a message to the user by the intention of headphone incoming call and the urgency level of phone incoming call, in time information is communicated to the user when an opportunity arises the user.
One of ordinary skill in the art will appreciate that all or part of step that realizes in above-described embodiment method is to come the relevant hardware of instruction to finish by program, described program can be stored in the computer read/write memory medium, described storage medium is such as ROM/RAM, disk, CD etc.
The above only is preferred embodiment of the present invention, not in order to limiting the present invention, all any modifications of doing within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. a method that receives calls is characterized in that, described method comprises the steps:
Receive the phone incoming call;
Determine the state that the user does not receive calls according to user's operation;
When definite user when being inconvenient to receive calls, start the intention of voice assistant headphone incoming call and the urgency level of phone incoming call.
2. the method for claim 1 is characterized in that, described operation according to the user determines that the state that the user does not receive calls specifically comprises:
The user is inconvenient to receive calls and the user fails in time to receive calls.
3. the method for claim 1 is characterized in that, described operation according to the user determines that the state concrete steps that the user does not receive calls comprise:
When detecting the phone incoming call, whether the user is provided with silent mode;
When detecting the phone incoming call, whether the user has initiatively hung up the phone incoming call;
When detecting the user and be provided with silent mode or user and initiatively hung up the phone incoming call, determine that the user is inconvenient to answer.
4. the method for claim 1 is characterized in that, described when definite user when being inconvenient to receive calls, the concrete steps that start the urgency level of the intention of voice assistant headphone incoming call and phone incoming call comprise:
When definite user when being inconvenient to receive calls, start the voice assistant;
Voice assistant and phone incoming call side carry out interaction, and whether prompting user selects the phone incoming call is urgent incoming call, and when the incoming call of incoming call user selection phone was urgent incoming call, the headphone incoming call was urgent incoming call;
The incoming call intention of headphone incoming call.
5. method as claimed in claim 4 is characterized in that, the incoming call intention of described headphone incoming call specifically comprises:
Incoming call intention by the incoming call of voice mode headphone;
Incoming call intention by the incoming call of mode word headphone.
6. a device that receives calls is characterized in that, described device comprises:
Receiving element is used for receiving the phone incoming call;
Status determining unit is used for determining the state that the user does not receive calls according to user's operation;
The unit that receives calls, be used for when definite user when being inconvenient to receive calls, the intention of startup voice assistant headphone incoming call and the urgency level of phone incoming call.
7. device as claimed in claim 6 is characterized in that, described operation according to the user determines that the state that the user does not receive calls specifically comprises:
The user is inconvenient to receive calls and the user fails in time to receive calls.
8. device as claimed in claim 6 is characterized in that, described status determining unit specifically comprises:
Quiet detecting unit, during for detection of the phone incoming call, whether the user is provided with silent mode;
Hang up detecting unit, during for detection of the phone incoming call, whether the user has initiatively hung up the phone incoming call;
Be inconvenient to answer determining unit, be used for when detecting the user and be provided with silent mode or user and initiatively hung up the phone incoming call, determine that the user is inconvenient to answer.
9. device as claimed in claim 6 is characterized in that, the described unit that receives calls specifically comprises:
Voice assistant start unit, be used for when definite user when being inconvenient to receive calls, startup voice assistant;
The urgency level record cell is used for voice assistant and phone incoming call side and carries out interaction, and whether prompting user selects the phone incoming call is urgent incoming call, and when the incoming call of incoming call user selection phone was urgent incoming call, the headphone incoming call was urgent incoming call;
The intention record cell, the incoming call that is used for the headphone incoming call is intended to.
10. device as claimed in claim 9 is characterized in that, the incoming call intention of described intention recording unit records phone incoming call specifically comprises:
Voice memorized unit is used for the incoming call intention by the incoming call of voice mode headphone;
The writing record unit is used for the incoming call intention by the incoming call of mode word headphone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012105294394A CN103024174A (en) | 2012-12-10 | 2012-12-10 | Method and device for answering calls |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012105294394A CN103024174A (en) | 2012-12-10 | 2012-12-10 | Method and device for answering calls |
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| CN103024174A true CN103024174A (en) | 2013-04-03 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
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| CN2012105294394A Pending CN103024174A (en) | 2012-12-10 | 2012-12-10 | Method and device for answering calls |
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| CN (1) | CN103024174A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN103634448A (en) * | 2013-12-09 | 2014-03-12 | 深圳市共进电子股份有限公司 | Method for intelligently responding to incoming calls by voice |
| CN105933531A (en) * | 2013-11-15 | 2016-09-07 | 珠海市魅族科技有限公司 | Terminal communication method, terminal and server |
| CN106101366A (en) * | 2016-05-31 | 2016-11-09 | 努比亚技术有限公司 | A kind of incoming call managing device based on voice assistant and method |
| CN110913059A (en) * | 2018-09-14 | 2020-03-24 | 奇酷互联网络科技（深圳）有限公司 | Incoming call reply method, mobile terminal and storage device |
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Application publication date: 20130403 |