CA2022265A1 - Systeme et methode de transmission de messages d'appel a selection par le demandeur des messages enregistres - Google Patents

Systeme et methode de transmission de messages d'appel a selection par le demandeur des messages enregistres

Info

Publication number
CA2022265A1
CA2022265A1 CA2022265A CA2022265A CA2022265A1 CA 2022265 A1 CA2022265 A1 CA 2022265A1 CA 2022265 A CA2022265 A CA 2022265A CA 2022265 A CA2022265 A CA 2022265A CA 2022265 A1 CA2022265 A1 CA 2022265A1
Authority
CA
Canada
Prior art keywords
caller
call message
method utilizing
message delivery
delivery system
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2022265A
Other languages
English (en)
Other versions
CA2022265C (fr
Inventor
Percy B. Brown
Nga V. Chau
Tung-Hai Hsiao
Georg K. Karawas
Richard E. Lecronier
Dawn R. Parrott
Thomas L. Russell, Jr.
Wen-Ping Ying
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
American Telephone and Telegraph Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Telephone and Telegraph Co Inc filed Critical American Telephone and Telegraph Co Inc
Publication of CA2022265A1 publication Critical patent/CA2022265A1/fr
Application granted granted Critical
Publication of CA2022265C publication Critical patent/CA2022265C/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53316Messaging centre selected by message originator
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • H04Q3/0029Provisions for intelligent networking
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/20Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2016Call initiation by network rather than by subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • H04M3/53366Message disposing or creating aspects
    • H04M3/53383Message registering commands or announcements; Greetings
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13375Electronic mail
CA002022265A 1989-09-20 1990-07-30 Systeme et methode de transmission de messages d'appel a selection par le demandeur des messages enregistres Expired - Lifetime CA2022265C (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US41045089A 1989-09-20 1989-09-20
US410,450 1989-09-20

Publications (2)

Publication Number Publication Date
CA2022265A1 true CA2022265A1 (fr) 1991-03-21
CA2022265C CA2022265C (fr) 1994-10-04

Family

ID=23624780

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002022265A Expired - Lifetime CA2022265C (fr) 1989-09-20 1990-07-30 Systeme et methode de transmission de messages d'appel a selection par le demandeur des messages enregistres

Country Status (2)

Country Link
US (1) US5333180A (fr)
CA (1) CA2022265C (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
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EP0585480A1 (fr) * 1992-08-31 1994-03-09 Siemens Aktiengesellschaft Méthode et dispositif pour établir des connexions de conférence dans un central téléphonique commandé par calculation

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0585480A1 (fr) * 1992-08-31 1994-03-09 Siemens Aktiengesellschaft Méthode et dispositif pour établir des connexions de conférence dans un central téléphonique commandé par calculation

Also Published As

Publication number Publication date
CA2022265C (fr) 1994-10-04
US5333180A (en) 1994-07-26

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