AU2009215069B2 - User interface for reading email conversations - Google Patents

User interface for reading email conversations Download PDF

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Publication number
AU2009215069B2
AU2009215069B2 AU2009215069A AU2009215069A AU2009215069B2 AU 2009215069 B2 AU2009215069 B2 AU 2009215069B2 AU 2009215069 A AU2009215069 A AU 2009215069A AU 2009215069 A AU2009215069 A AU 2009215069A AU 2009215069 B2 AU2009215069 B2 AU 2009215069B2
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AU
Australia
Prior art keywords
message
conversation
relationship
reply
messages
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
AU2009215069A
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English (en)
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AU2009215069A1 (en
Inventor
Nathan E. Breskin-Auer
Robert E. Mccann
Jorge Pereira
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsoft Technology Licensing LLC
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Microsoft Technology Licensing LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
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Publication of AU2009215069A1 publication Critical patent/AU2009215069A1/en
Application granted granted Critical
Publication of AU2009215069B2 publication Critical patent/AU2009215069B2/en
Assigned to MICROSOFT TECHNOLOGY LICENSING, LLC reassignment MICROSOFT TECHNOLOGY LICENSING, LLC Request for Assignment Assignors: MICROSOFT CORPORATION
Ceased legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/50Business processes related to the communications industry
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/107Computer-aided management of electronic mailing [e-mailing]
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/60Business processes related to postal services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/216Handling conversation history, e.g. grouping of messages in sessions or threads

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Hardware Design (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • General Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Information Transfer Between Computers (AREA)
  • User Interface Of Digital Computer (AREA)
AU2009215069A 2008-02-15 2009-01-19 User interface for reading email conversations Ceased AU2009215069B2 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/031,973 US8024412B2 (en) 2008-02-15 2008-02-15 User interface reading email conversations
US12/031,973 2008-02-15
PCT/US2009/031411 WO2009102533A1 (en) 2008-02-15 2009-01-19 User interface for reading email conversations

Publications (2)

Publication Number Publication Date
AU2009215069A1 AU2009215069A1 (en) 2009-08-20
AU2009215069B2 true AU2009215069B2 (en) 2013-12-05

Family

ID=40956302

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2009215069A Ceased AU2009215069B2 (en) 2008-02-15 2009-01-19 User interface for reading email conversations

Country Status (15)

Country Link
US (1) US8024412B2 (enExample)
EP (1) EP2255334A4 (enExample)
JP (1) JP4995973B2 (enExample)
KR (1) KR20100138915A (enExample)
CN (1) CN101946259A (enExample)
AU (1) AU2009215069B2 (enExample)
BR (1) BRPI0907031A2 (enExample)
CA (1) CA2711479A1 (enExample)
IL (1) IL206687A0 (enExample)
MX (1) MX2010008594A (enExample)
MY (1) MY153599A (enExample)
RU (1) RU2481622C2 (enExample)
TW (1) TW200945172A (enExample)
WO (1) WO2009102533A1 (enExample)
ZA (1) ZA201004574B (enExample)

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RU2682038C2 (ru) * 2014-09-30 2019-03-14 Общество С Ограниченной Ответственностью "Яндекс" Способ обработки сообщений электронной почты, содержащих цитируемый текст, и компьютер, используемый в нем
US10326728B2 (en) 2014-12-11 2019-06-18 International Business Machines Corporation Origin-based consolidation of related content within social network posts
US10467630B2 (en) * 2015-01-06 2019-11-05 Adobe Inc. Organizing and classifying social media conversations to improve customer service
US9954807B2 (en) 2015-03-11 2018-04-24 Microsoft Technology Licensing, Llc Endorsement indications in communication environments
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Also Published As

Publication number Publication date
US20090210800A1 (en) 2009-08-20
BRPI0907031A2 (pt) 2015-07-07
IL206687A0 (en) 2010-12-30
CA2711479A1 (en) 2009-08-20
RU2010133936A (ru) 2012-02-20
CN101946259A (zh) 2011-01-12
EP2255334A1 (en) 2010-12-01
KR20100138915A (ko) 2010-12-31
MY153599A (en) 2015-02-27
US8024412B2 (en) 2011-09-20
WO2009102533A1 (en) 2009-08-20
TW200945172A (en) 2009-11-01
JP2011512600A (ja) 2011-04-21
EP2255334A4 (en) 2014-01-29
JP4995973B2 (ja) 2012-08-08
AU2009215069A1 (en) 2009-08-20
ZA201004574B (en) 2011-09-28
MX2010008594A (es) 2010-08-23
RU2481622C2 (ru) 2013-05-10

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FGA Letters patent sealed or granted (standard patent)
PC Assignment registered

Owner name: MICROSOFT TECHNOLOGY LICENSING, LLC

Free format text: FORMER OWNER WAS: MICROSOFT CORPORATION

MK14 Patent ceased section 143(a) (annual fees not paid) or expired