WO2018074851A1 - Delivery order distribution system and method - Google Patents

Delivery order distribution system and method Download PDF

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Publication number
WO2018074851A1
WO2018074851A1 PCT/KR2017/011553 KR2017011553W WO2018074851A1 WO 2018074851 A1 WO2018074851 A1 WO 2018074851A1 KR 2017011553 W KR2017011553 W KR 2017011553W WO 2018074851 A1 WO2018074851 A1 WO 2018074851A1
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WIPO (PCT)
Prior art keywords
delivery
order
orders
location
time
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PCT/KR2017/011553
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French (fr)
Korean (ko)
Inventor
임관령
조현보
방승환
김태훈
Original Assignee
주식회사 우아한형제들
포항공과대학교 산학협력단
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Application filed by 주식회사 우아한형제들, 포항공과대학교 산학협력단 filed Critical 주식회사 우아한형제들
Priority to JP2019520622A priority Critical patent/JP6629490B2/en
Publication of WO2018074851A1 publication Critical patent/WO2018074851A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G06F17/10Complex mathematical operations
    • G06F17/18Complex mathematical operations for evaluating statistical data, e.g. average values, frequency distributions, probability functions, regression analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/04Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Definitions

  • the present disclosure relates to a delivery order distribution system and method for distributing orders to deliverymen.
  • the list of products available for ordering through the leaflet or the homepage provided by the company to check the one of them, and then call the company to go through the process of ordering.
  • a separate controller selects an appropriate deliveryman and assigns an order, or a desired deliveryman selects a delivery from a list of received orders.
  • a method of assigning a delivery order selected by the deliveryman to the deliveryman was used.
  • the conventional method when the number of delivery orders and delivery sources to be distributed is large, there is a high possibility of inefficient work distribution.
  • the present invention has been made to solve the above-mentioned conventional problems, and an object of the present disclosure is to provide a delivery order distribution system and method for efficiently distributing a plurality of delivery orders to a plurality of delivery personnel.
  • the information obtaining module of the delivery order distribution system obtaining a plurality of delivery orders from one or more customers, each of the plurality of delivery orders location of the sales office corresponding to the delivery order And a location of a delivery destination corresponding to the delivery order; Acquiring, by the information acquisition module, a location of each delivery source from a terminal of a plurality of delivery persons; Determining, by the delivery order analysis module of the delivery order distribution system, an estimated travel time for each of one or more delivery sources of the plurality of delivery guys for each of the plurality of delivery orders, wherein the expected travel time corresponds to the estimated travel time.
  • a delivery source selection module of the delivery order distribution system is configured to generate a plurality of delivery orders based on the delivery order-deliverer assignment combinations, wherein one or more delivery orders of the plurality of delivery orders are randomly assigned to the one or more delivery sources of the plurality of delivery orders. Determining a total sum of estimated time required for at least one of the delivery orders, wherein the sum of the estimated time required is the sum of the estimated travel times for each delivery order for the at least one delivery order among the plurality of delivery orders.
  • the plurality of delivery orders may include a predetermined number of new delivery orders, new delivery orders accumulated for a certain period, or delivery orders selected for distribution according to a predetermined criterion.
  • the estimated travel time is the first estimated travel time for the delivery person corresponding to the expected travel time to move from the location of the delivery person to the location of the dealership and the delivery person from the location of the dealership. And a second estimated travel time to travel to the location of the delivery destination.
  • the delivery order analysis module of the delivery order distribution system further comprises the step of determining whether the delivery waiter is waiting for the assignment of the delivery order assignment or is currently processing other delivery orders. And determining, for each of the plurality of delivery orders, an estimated travel time of each of the one or more deliverymen of the plurality of deliverymen, if it is determined that the deliveryman is in an allotted wait state, the deliveryman is the current deliveryman of the deliveryman. Determining the estimated time required to move from a location to a location of a sales office of the delivery order as the first estimated travel time of the deliveryman, and determining that the deliveryman is currently processing another delivery order. The other being currently processed by the deliveryman from the current location of the deliveryman.
  • the step of selecting one or more couriers among the plurality of couriers to process the plurality of courier orders among the plurality of couriers may include:
  • the method may include selecting one or more couriers to minimize the value of as one or more couriers to process the plurality of delivery orders (in Equation 1-1, R is a set including a plurality of delivery orders, r is the delivery order for each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery person d (r), C (r) is the sales office location of delivery order r, D (r) is the location of the delivery destination r of the delivery order r, and T (x, y) represents the estimated travel time from location x to location y).
  • R is a set including a plurality of delivery orders
  • r is the delivery order for each delivery order
  • d (r) is the delivery person assigned to delivery order r
  • P (d (r)) is the location of delivery person d (r)
  • C (r) is the sales office location of delivery order r
  • D (r) is the location of the delivery destination r of the delivery order r
  • the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the estimated time of completion of the preparation of the delivery of each of the plurality of delivery orders-the preparation
  • the estimated completion time includes an estimated time from the point of time when the sales office receives the delivery order to the completion of the preparation of the delivery item.
  • the determining of the total estimated time required includes: The total estimated time may be further determined based on the estimated time of completion of each of the one or more delivery orders.
  • the preparation completion time is based on one or more of the order time of the delivery order corresponding to the preparation completion time, the order quantity of the delivery goods, the items of the delivery goods, or the characteristics of the delivery goods Can be determined.
  • the delivery article includes a delivery food, the characteristics of the delivery article, the type of the delivery food, the complexity of the cooking procedure of the delivery food, the cooking method of the delivery food, the cooking procedure of the delivery food It may include one or more of whether or not a part of can be prepared in advance.
  • the step of selecting one or more couriers to process the plurality of courier orders among the plurality of couriers may include:
  • Equation 2-1
  • R is a set including a plurality of delivery orders, r is each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery d (r), C (r) is the sales office location of delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the location of the delivery destination r of the delivery order r, and T (x, y) is the estimated travel time from position x to position y) .
  • the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the fatigue degree of one or more of the plurality of delivery agents, wherein the Selecting one or more couriers to process the plurality of delivery orders may include selecting one or more couriers to process the delivery order from among the plurality of couriers further based on the fatigue level.
  • the fatigue degree is the total travel time of the deliveryman corresponding to the fatigue degree, the total travel distance of the deliveryman, the distance that the deliveryman continuously traveled without rest to date, or the deliveryman continuously without rest to the present It may be determined based on at least one of the travel time.
  • the step of selecting one or more couriers to process the delivery order among the plurality of couriers may include:
  • Equation 1-2
  • R is a set including the plurality of delivery orders.
  • d (r) is the delivery person assigned to delivery order r
  • P (d (r)) is the location of delivery d (r)
  • C (r) is the sales office location of delivery order r
  • D (r) is the location of the delivery destination r of the delivery order r
  • w (d (r)) is the fatigue of the delivery agent d (r)
  • T (x, y) is the estimated travel time from location x to location y) .
  • the delivery order analysis module of the delivery order distribution system further comprises the step of determining the estimated time of completion of the preparation of the delivery of each of the plurality of delivery orders-the preparation Estimated time to complete includes the estimated time it takes from the time the dealer receives the delivery order to the completion of preparation of the delivery item requested by the delivery order;
  • Equation 2-2
  • the method may include selecting one or more couriers to minimize the value of as one or more couriers to process the plurality of delivery orders (in Equation 2-2, R is a set including a plurality of delivery orders, r is each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery d (r), C (r) is the sales office location of delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the location of the delivery destination r, w (d (r)) is the fatigue of the delivery agent d (r), T (x, y) represents the estimated travel time from position x to position y).
  • R is a set including a plurality of delivery orders
  • r is each delivery order
  • d (r) is the delivery person assigned to delivery order r
  • P (d (r)) is the location of delivery d (r)
  • C (r) is the sales office location of delivery order r
  • the delivery order distribution method, the statistical data collection module of the delivery order distribution system, collecting delivery order statistics of one or more registered dealerships registered in the delivery order distribution system-the delivery order Statistical data includes statistics for a certain period of time for the number of delivery orders for each day or time of the one or more registered dealerships-The waiting place selection module of the delivery order distribution system, based on the delivery order statistics, Selecting a waiting place of a completed deliveryman who has completed the assigned delivery order among the plurality of deliverymens, and the communication module of the delivery order distribution system transmits the selected waiting place information to the terminal of the completed deliveryman It may further comprise a step.
  • the step of selecting the waiting place of the completed deliveryman, the one or more registered sales based on the data of the day and time zone corresponding to the time when the completed deliveryman completed the delivery order of the statistical data of the delivery order Determining a predicted order number for each business, and obtaining, for each registered retailer, a completed order number, which is the number of orders that have been delivered until the completed deliveryman has completed delivery or is scheduled for delivery completion.
  • Calculating, for each registered dealer, a residual order number by subtracting the completed order number from the predicted order number, and based on the calculated remaining order number for each registered dealer, one or more clusters Determining an area, calculating remaining orders of each registered area by summing remaining orders of registered dealers belonging to each of the clustered areas for each of the one or more clustered areas; Selecting one of the at least one clustered area based on the at least one clustered area, and determining a place belonging to the selected at least one clustered area as the waiting place of the at least one completed delivery person.
  • the step of selecting the waiting place of the completed deliveryman, the one or more registered sales based on the data of the day and time zone corresponding to the time when the completed deliveryman completed the delivery order of the statistical data of the delivery order Determining a predicted order number for each business, determining one or more clustered areas based on the predicted order number for each registered retailer, for each of the one or more clustered areas, for each of the at least one clustered area Calculating the predicted order number for each cluster area by summing up the predicted order number of registered dealers belonging to the registered retailer, and for each cluster area, the order of the completed delivery until the completion delivery time or the scheduled delivery completion time of each delivery area.
  • a computer program stored in a computer readable recording medium which, when executed by a computer, causes the computer to perform the above-described method.
  • an information acquisition module a delivery order analysis module, a delivery person analysis module, a delivery source selection module, a communication module, a statistical data collection module, and a waiting place selection module configured to implement the above-described method and features.
  • a delivery order distribution system comprising a.
  • FIG. 1 is a view for explaining a configuration environment of the delivery order distribution system according to an embodiment of the present disclosure.
  • FIGS. 2A to 2D are block diagrams illustrating a schematic configuration of a delivery order distribution system according to an embodiment of the present disclosure.
  • FIG. 3 is a flowchart schematically illustrating a method of distributing a delivery order by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
  • FIG. 4 is a flowchart illustrating a method of determining an estimated travel time of a particular single deliveryman in one embodiment of the present disclosure.
  • 5 is a view for explaining the expected travel time.
  • FIG. 6 is a flowchart illustrating a method of determining a total estimated time required by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
  • FIG. 7 to 10 are flowcharts illustrating a method of selecting a delivery person in different embodiments of the present disclosure, respectively.
  • FIG. 11 is a flowchart schematically illustrating a method of notifying a delivery place of a delivery person who has completed delivery by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
  • 12 and 13 are flowcharts illustrating specific methods of selecting a waiting place by the delivery order distribution system according to an exemplary embodiment of the present disclosure.
  • FIG. 14 is a flowchart illustrating an example of a method of calculating a predicted order number of a specific sales office by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
  • 15 is a flowchart illustrating an example of a method in which a delivery order distribution system analyzes an order number by a cluster analysis algorithm according to an embodiment of the present disclosure.
  • 16 is a block diagram illustrating a schematic configuration of a computing device in which a delivery order distribution system according to an embodiment of the present disclosure may be implemented.
  • first and second may be used to describe various components, but the components should not be limited by the terms. The terms are used only for the purpose of distinguishing one component from another.
  • the component when one component 'transmits' data to another component, the component may directly transmit the data to the other component, or through at least one other component. Means that the data may be transmitted to the other component.
  • the component when one component 'directly transmits' data to another component, it means that the data is transmitted from the component to the other component without passing through the other component.
  • FIG. 1 is a view for explaining a configuration environment of the delivery order distribution system according to an embodiment of the present disclosure.
  • the delivery order distribution system 100 may be linked with the delivery order relay system 200.
  • the delivery order relay system 200 may relay a delivery order requested by the orderer.
  • the delivery order may be a request to deliver the goods subject to delivery to a place designated by the purchaser.
  • the delivery order relay system 200 may be connected to communicate with the orderer terminal (400 to 400-N) and the affiliated company (that is, sales) terminal (500 to 500-M), Various data and / or information necessary to implement the technical idea of the present disclosure can be transmitted and received.
  • the connection and / or communication between the delivery order relay system 200 and the orderer terminal 400 to 400-N and the delivery order relay system 200 and the sales office terminal 500 to 500-M may be a local area network.
  • Wired networks such as LANs, Wide Area Networks (WANs) or Value Added Networks (VANs), mobile radio communications networks, satellite networks, Bluetooth, and Wibro (Wireless). Broadband Internet), HSDPA (High Speed Downlink Packet Access), etc. can be executed over any kind of wireless network.
  • Delivery order relay system 200 can be connected to a number of ordering terminals (400-1 to 400-N) The delivery order relay system 200 may receive a request for delivery from each orderer terminal 400-1 to 400 -N.
  • the delivery order relay system 200 provides a predetermined DB (not shown) with information about a plurality of sales offices (affiliates) subscribed to the delivery order relay system 200 and information about delivery goods provided by each sales office. Can be stored / managed in The delivery order relay system 200 may provide information on a plurality of affiliates registered in advance in the delivery order relay system 200 at the request of an orderer terminal (for example, 400-1) connected to the delivery order relay system 200. And providing information on a plurality of delivery items provided by each sales office, so that an orderer corresponding to the orderer's terminal (for example, 400-1) selects any one of them and requests a delivery order for the delivery goods. can do.
  • a predetermined DB not shown
  • the delivery order relay system 200 may provide information on a plurality of affiliates registered in advance in the delivery order relay system 200 at the request of an orderer terminal (for example, 400-1) connected to the delivery order relay system 200. And providing information on a plurality of delivery items provided by each sales office, so that an orderer
  • the delivery order relay system 200 may receive a delivery order from the orderer terminal (for example, 400-1).
  • a delivery order may be a delivery request for a specific delivery product provided by a particular retailer.
  • the delivery order may include information about the sales office and information about the delivery goods.
  • the delivery order may further include a variety of information required for delivery (for example, the address of the orderer).
  • the orderer terminal 400-1 may request the delivery order for the delivery goods provided by the sales office from the orderer terminal 400-1.
  • the terminal 400-1 may provide information on delivery goods provided by a sales office.
  • the new delivery order is delivered to the sales office terminal (for example, 500-1) corresponding to the new delivery order.
  • Information about the order can be sent.
  • the delivery order information may include information on the ordered delivery goods and information on the orderer.
  • the information on the delivered goods may include items, quantities, and the like, and the information on the orderer may include the customer's customer number, telephone number, address (delivery address), and the like.
  • the delivery order relay system 200 receives an approval result regarding whether the corresponding delivery order is approved by the sales company corresponding to the sales terminal 500-1 from the sales terminal 500-1 that receives the delivery order. can do.
  • the approval of the delivery order may be information on whether the company corresponding to the sales office terminal 500-1 has approved or rejected the delivery order.
  • the sales office terminal 500-1 may output the contents of the received delivery order, and receive a selection of approval or rejection of the delivery order from the owner or manager of the sales terminal 500-1.
  • the dealership terminal 500-1 may include a display device or a printing device for outputting the contents of the delivery order, and may further include an input button for inputting a selection of approval or rejection for the delivery order.
  • the shop terminal 500-1 may transmit a response to the delivery order to the delivery order relay system 200. Then, the delivery order relay system 200 may transmit the order confirmation information corresponding to the response to the orderer terminal 400-1 when the sales office terminal 500-1 transmits a response to the delivery order. . That is, when the response to the delivery order is the approval of the delivery order, the delivery order relay system 200 may transmit the guide information that the order was successfully received, and when the response to the delivery order is the rejection of the delivery order, delivery The order relay system 200 may transmit guide information indicating that the order was not received.
  • the delivery order distribution system 100 may be connected to each other via the delivery order relay system 200 and a wired or wireless network, and may transmit and receive various data and / or information.
  • the delivery order relay system 200 may transmit the information of the newly received delivery order to the delivery order distribution system 100.
  • the delivery order relay system 200 transmits the information of the received new delivery order to the delivery order distribution system 100 each time a new delivery order is received, or whenever the delivery order distribution system 100 requests. It is also possible to collectively transmit the information of one or more new delivery orders that have been successfully received by.
  • the delivery order distribution system 100 may be registered with a plurality of delivery sources, and can be connected to each other through the terminal (600-1 to 600-K) and wired and wireless networks of each delivery source, the technical idea of the present disclosure It can transmit and receive various data and / or information necessary to implement.
  • the delivery order distribution system 100 may be connected to each other through the manager terminal 300 and a wired or wireless network, etc., and may transmit and receive various data and / or information necessary to implement the technical idea of the present disclosure.
  • the deliverymen's terminals 600-1 to 600 -K may be terminals possessed by each deliveryman registered in the delivery order distribution system 100.
  • the deliverymen's terminals 600-600-K may be mobile phones, smartphones, tablet PCs, mobile devices, including personal digital assistants (PDAs), or other wireless computing devices or other handheld devices having wireless connectivity. It may be a processing device connected to a wireless modem.
  • the terminals 600 to 600-K of the delivery person may be provided with means (for example, a GPS (Golbal Positioning System) device and an IPS (Indoor Positioning System) device) capable of obtaining information regarding its current location. Can be.
  • Terminals 600-1 to 600-K of the delivery person may receive and display information provided by the delivery order distribution system 100, and display various types of information necessary for the delivery order distribution system 100 to drive. Can be collected and sent to the delivery order distribution system 100.
  • the manager terminal 300 may be a terminal for accessing various information held by the delivery order distribution system 100 or controlling the delivery order distribution system 100.
  • the manager terminal 300 may be a desktop, laptop, dummy terminal, wireless computing device or other including a mobile phone, smart phone, tablet PC, mobile device including a PDA, or a handheld device having other wireless access functions. It may be a processing device connected to a wireless modem.
  • the sales terminal may be a desktop, a laptop, a mobile phone, a smartphone, a tablet PC, a mobile device including a personal digital assistant (PDA), or a handheld having other wireless connection functions. It may be a wireless computing device comprising the device or a processing device coupled to another wireless modem.
  • the sales terminal 500 to 500-M may be a type included in a point of sale (POS) terminal or a form connected to a POS terminal through a predetermined interface.
  • the sales terminal ( 500 to 500-M) may perform various functions and credit card inquiry / payment functions necessary to implement the technical idea of the present disclosure.
  • the orderer terminals 400-1 to 400 -N may also be desktops, laptops, mobile phones, smartphones, tablet PCs, mobile devices including personal digital assistants (PDAs), or other handheld devices with wireless connectivity. It may be a wireless computing device or a processing device coupled to another wireless modem.
  • the orderer terminals 400-1 to 400 -N display information on the sales offices pre-registered in the delivery order relay system 200 and the delivery items provided by each sales office, and receive the delivery orders from the user.
  • a delivery application eg, ethnic application of delivery, etc.
  • a delivery application that performs a function of transmitting to the delivery order relay system 200 may be installed in advance.
  • FIG. 1 illustrates an example in which the delivery order distribution system 100 is implemented as a system independent from the delivery order relay system 200
  • the delivery order distribution system 100 according to the embodiment is a delivery order relay system ( It may be implemented as some component contained within 200).
  • FIG. 2A is a block diagram illustrating a schematic configuration of a delivery order distribution system 100 according to an embodiment of the present disclosure.
  • the delivery order distribution system 100 DB 110, communication module 120, DB management module 130, information acquisition module 140, delivery order selection module 150, delivery order analysis
  • the module 155 may include a delivery source analyzing module 160, a delivery source selecting module 170, a statistical data collecting module 180, and a waiting place selecting module 190.
  • some of the components of FIG. 2 may not necessarily correspond to components necessary for the implementation of the present disclosure, and also according to an embodiment, the delivery order distribution system 100 ) May also include more components than this.
  • the delivery order distribution system 100 may include other components included in the delivery order distribution system 100 (eg, DB 110, communication module 120, DB management module 130, and information acquisition module).
  • the delivery order selection module 150 may further include a control module (not shown) to control the function and / or resources of the).
  • the delivery order distribution system 100 may include hardware resources and / or software necessary to implement the technical idea of the present disclosure, and may necessarily mean one physical component or one device. It is not. That is, the delivery order distribution system 100 may refer to a logical combination of hardware and / or software provided to implement the technical spirit of the present disclosure, and if necessary, are installed in devices spaced apart from each other to provide respective functions. It may be implemented as a set of logical configurations for implementing the technical spirit of the present disclosure by performing the following. In addition, the delivery order distribution system 100 may refer to a set of components that are separately implemented for each function or role for implementing the technical spirit of the present disclosure.
  • the DB 110, communication module 120, DB management module 130, information acquisition module 140, delivery order selection module 150, delivery order analysis module 155, delivery analysis module ( 160, the delivery source selection module 170, the statistical data collection module 180, and / or the standby location selection module 190 may be located in different physical devices or may be located in the same physical device.
  • module in the present specification may mean a functional and structural combination of hardware for performing the technical idea of the present disclosure and software for driving the hardware.
  • the module may mean a logical unit of a predetermined code and a hardware resource for performing the predetermined code, and does not necessarily mean a physically connected code or a kind of hardware. It can be easily inferred by those skilled in the art.
  • the communication module 120 may communicate with the deliverymen terminals 600-1 to 600 -K and / or the delivery order relay system 200, and may provide various data, signals, and / or information. Can send and receive
  • DB 110 may store a variety of information about the delivery order requested by the orderer terminal (400-1 to 400-N) and / or a variety of information about the registered delivery agent registered in advance in the delivery order distribution system 100. .
  • the DB management module 130 may generate or delete various kinds of information on the DB 110 and may update various kinds of information on the DB 110 as necessary.
  • the DB management module 130 may generate a record on the DB 110 to store the information of the new delivery order.
  • the information on the delivery order stored on the DB 110 includes the order ID (identification information), the order request time, the sales office information (the sales office ID, the location information of the sales office (for example, the location coordinates of the sales office)). It may include information on the order (item, quantity, etc.), delivery status information, assignment time, pickup time, delivery completion time, scheduled pickup time, delivery completion scheduled, ID of the assigned delivery.
  • the DB management module 130 or the delivery order relay system 200 may update some of the information about the delivery order generated on the DB 110.
  • the DB management module 130 may update the status information of the delivery order in accordance with the delivery status information received from the delivery terminal (for example, 600-1), assignment time, pickup time, delivery completion time It is also possible to update the scheduled pickup time, the scheduled delivery completion time, and the ID of the assigned delivery person.
  • the DB 110 may generate information about a plurality of delivery sources (hereinafter referred to as "registration delivery") registered in advance in the delivery order distribution system 100.
  • the information on the registered delivery person includes the delivery ID, the location information of the delivery person (for example, the current location coordinates of the delivery person), the total travel distance of the delivery person, the total travel time of the delivery person, the information on the assigned delivery order, the status of the delivery person. Information and the like.
  • the state of the courier is the waiting state for the courier waiting for the assignment of the delivery order, the assignment completion state for which the delivery order has been assigned to the courier, the pickup state for the courier moving to the sales office, and the corresponding courier.
  • the information about the registered delivery person may be updated by the DB management module 130.
  • the DB management module 130 may update the deliveryman's status information, the deliveryman's location information according to the information received from the deliveryman terminal (for example, 600-1), the total moving distance of the deliveryman, You can also update the delivery person's daily total travel time and information on assigned delivery orders.
  • Figure 2a shows an example in which the DB 110 is implemented on the delivery order distribution system 100 side, according to the implementation is different from the delivery order relay system 200 is included in the DB (100) It may be present, or may be implemented as a separate independent system.
  • the communication module 120 may receive location information and / or status information of each registered deliveryman from the terminals 600-1 to 600 -K of the registered deliveryman.
  • the terminals 600-1 to 600-K of each registered delivery person may transmit their location information periodically or whenever the delivery order distribution system 100 requests them.
  • each courier may input the changed state to the terminal possessing each time the state of the courier changes, and the terminals 600-1 to 600-K of the courier may change the state of each courier or
  • the delivery order distribution system 100 may transmit the status information of the delivery person whenever requested.
  • the information acquisition module 140 may obtain a plurality of delivery orders from one or more customers.
  • the information acquisition module 140 may obtain the information of the delivery order stored in the DB (110).
  • Each order information may include location information of a sales office and location information of a delivery destination corresponding to the corresponding order information.
  • delivery order itself may be interpreted to include the 'order information for the delivery order' described in detail herein.
  • the information acquisition module 140 may obtain information of the delivery person.
  • the information acquisition module 140 may obtain delivery source information for a plurality of delivery sources.
  • Each deliveryman information may include the location information of the deliveryman corresponding to the deliveryman information.
  • the information acquisition module 140 may obtain information from the DB 110, and in some cases, may obtain information from the terminals 600-1 to 600 -K of the delivery person.
  • the delivery order selection module 150 may select at least some of the new delivery orders added to the DB 110 as a distribution target delivery order.
  • a new delivery order may mean a delivery order that has not yet been assigned to a deliveryman.
  • a new delivery order means all delivery orders that are currently assigned, including delivery orders that have been assigned to the deliveryman but are not canceled or cannot be completed due to any circumstances and require re-allocation. You may.
  • the delivery order selection module 150 may select the predetermined number of new delivery orders as a distribution target delivery order when a certain number of new delivery orders are accumulated in the DB 110. In another embodiment, the delivery order distribution system 100 may select a new delivery order accumulated for a certain period as a distribution target delivery order. In another embodiment, the delivery order selection module 150 may select a new delivery order specified by the manager terminal 300 as a distribution target delivery order. In another embodiment, the delivery order selection module 150 may select a distribution target delivery order according to another arbitrary criterion.
  • FIG. 2b is a block diagram showing the schematic configuration of the delivery order analysis module of Figure 2a.
  • the delivery order analysis module 155 may include an estimated travel time analysis module 156 and / or a preparation time analysis module 157.
  • Estimated travel time analysis module 156 is based on the location information of the sales office included in the order information of the delivery order received from the information acquisition module 140 and the location information of the delivery destination and the delivery information received from the information acquisition module 140. Based on one or more of the location information of the included deliveryman, it is possible to determine the estimated moving time of the deliveryman.
  • the estimated delivery time of the deliveryman may include an estimated time taken to move from the current location of the deliveryman to the sales office corresponding to the delivery order.
  • the estimated delivery time of the deliveryman is a first estimated travel time for the deliveryman to move from the current location of the deliveryman to the location of the dealership and a second time for the deliveryman to move from the location of the dealership to the location of the delivery destination. May include estimated travel time.
  • the preparation expected time analysis module 157 may determine the preparation completion estimated time taken until the preparation of the delivery article is completed after receiving the delivery order from the delivery shop.
  • the estimated time to prepare a delivery item may include an estimated time from the point of time at which the retailer receives the delivery order to the completion of preparation of the delivery item requested by the delivery order.
  • the preparation completion time may be determined based on one or more of the order time of the delivery order, the order quantity of the delivery article, the item of the delivery article, or the characteristics of the delivery article.
  • Figure 2c is a block diagram showing a schematic configuration of the delivery source analysis module 160 of Figure 2a.
  • the delivery agent analysis module 160 may include a state analysis module 161 and / or a fatigue analysis module 162.
  • the state analysis module 161 may determine the state of the delivery person.
  • the status of the deliveryman is the waiting status for the deliveryman who is waiting for the assignment of the delivery order, the completion of the assignment with the delivery order completed to the deliveryman, the pickup of the deliveryman being moved to the sales office, It may be a completion of pickup in which the delivery agent has picked up the delivery item at the sales office, a delivery in which the deliveryman is moving to the delivery destination after completing the pickup, and a delivery completion in which the deliveryman has arrived and completed delivery. .
  • Fatigue analysis module 162 may determine the fatigue of the deliveryman.
  • the fatigue level is, for example, a numerical value determined by the total distance traveled by the deliveryman, the total travel time of the deliveryman, the distance traveled by the deliveryman continuously to the present without break, or the time by which the deliveryman traveled continuously to the present without break. Can be.
  • the delivery source selection module 170 may assign a plurality of distribution target delivery orders to a plurality of delivery sources based on the order information and the delivery source information of the delivery order received from the information acquisition module 140 (that is, each delivery order). You can select a delivery person to handle the process). In one embodiment, the delivery selector module 170 is based on a delivery order-deliverer assignment combinations that randomly assign one or more delivery orders from among a plurality of delivery orders to one or more of the plurality of delivery orders. You can determine the total estimated time required for one or more delivery orders. In one embodiment, the total estimated time required may be determined based on the sum of the estimated travel times for each delivery order for one or more delivery orders among a plurality of delivery orders.
  • the delivery selector module 170 may be configured to select one or more delivery agents to process the plurality of delivery orders of the plurality of delivery agents, based on the delivery order-delivery assignment combination to minimize the total estimated time required.
  • the delivery source selection module 170 selects one or more delivery agents to process a plurality of delivery orders. Additional features of how the delivery source selection module 170 selects one or more delivery agents to process a plurality of delivery orders will be described later.
  • the deliveryman selection module 170 includes a calculation module 171 for calculating various equations and values necessary for selecting a deliveryman, and an estimated time analysis module for determining an estimated time required for one or more delivery orders or a total thereof. And a delivery source determination module 173 for selecting a delivery source based on the calculation value of the calculation module 171 and / or the result value of the estimated time analysis module 172.
  • the communication module 120 may transmit, to each of a plurality of deliverymen, order information of a delivery order assigned to the deliveryman to a terminal of the deliveryman.
  • the statistical data collection module 180 may collect statistical data for a predetermined period (for example, a predetermined period of time) for the number of delivery orders for each day and time of each registered agency registered in the delivery order distribution system 100. have.
  • the waiting place selection module 190 may select the waiting place of the completed deliveryman who completed the assigned delivery order among the plurality of deliverymen based on the collected statistical data.
  • the waiting place selection module 190 determines a plurality of cluster areas based on the remaining orders calculated for each of the registered dealers, and then selects one of the cluster areas to complete any place belonging to the selected cluster area. This can be determined by the delivery person's waiting area.
  • the communication module 120 may transmit the selected waiting place information to the terminal of the completed delivery person.
  • FIG. 3 is a flowchart schematically illustrating a delivery order distribution method performed by a delivery order distribution system 100 according to an exemplary embodiment of the present disclosure.
  • the information acquisition module 140 of the delivery order distribution system 100 may obtain a plurality of delivery orders from one or more customers (S100).
  • each of the plurality of delivery orders may include the location of the sales office corresponding to the delivery order and the location of the delivery destination corresponding to the delivery order.
  • the requested new delivery order may be registered in the DB 110.
  • the information acquisition module 140 may obtain a delivery order registered in the DB 110.
  • the location of the sales office may be expressed in the form of coordinates indicating the location of the sales office, and the location of the delivery destination may be expressed in the form of the coordinates of the location where the goods corresponding to the delivery order will arrive.
  • the delivery order acquired by the information acquisition module 140 may include new delivery orders that have not yet been assigned to the delivery person, or may include all delivery orders that are currently required to be assigned.
  • the plurality of delivery orders may be a certain number of new delivery orders.
  • the information acquisition module 140 continuously checks the number of new delivery orders accumulated in the DB 110, and when a predetermined number of new delivery orders are accumulated, the schedule accumulated in the DB 110. A number of delivery orders can be obtained.
  • the plurality of delivery orders may be new delivery orders accumulated over a period of time.
  • the information acquisition module 140 may collectively obtain new delivery orders registered in the DB 110 at regular intervals.
  • the plurality of delivery orders may include delivery orders selected for distribution according to predetermined criteria.
  • the criteria for selecting may be, for example, the time when the delivery order is registered, the location of the delivery place, the quantity or type of the delivery items corresponding to the delivery order, but the technical spirit of the present disclosure is not limited thereto. Can be.
  • the information acquisition module 140 of the delivery order distribution system 100 may obtain the location information (for example, coordinates indicating the current location of the delivery source) of the plurality of delivery personnel respectively corresponding to the plurality of delivery personnel. (S110).
  • the information acquisition module 140 may obtain the location of the delivery person from the terminal of each delivery person.
  • the location information of each of the plurality of deliverymen is measured by the location determination device (e.g. GPS) of the deliveryman's terminal and received via the communication module 120 of the delivery order distribution system. It may be a coordinate.
  • the location determination device e.g. GPS
  • the communication module 120 of the delivery order distribution system It may be a coordinate.
  • the delivery order analysis module 155 of the delivery order distribution system 100 may determine an estimated movement time of each of one or more delivery sources of the plurality of delivery orders for each of the plurality of delivery orders (S120). In one embodiment, based on one or more of the location of the dealership corresponding to the delivery order, the location of the delivery destination corresponding to the delivery order, and the location of the deliveryman, the estimated travel time of the deliveryman may be determined. In one embodiment, the estimated delivery time of the deliveryman is a first estimated travel time for the deliveryman to move from the current location of the deliveryman to the location of the dealership and a second time for the deliveryman to move from the location of the dealership to the location of the delivery destination. May include estimated travel time.
  • each deliveryman is in a waiting state for waiting for assignment of the delivery order or is currently in progress for another delivery, and determine the estimated moving time in different ways according to the determined deliveryman's state.
  • FIG. 4 is a flowchart illustrating a method of determining an estimated travel time of a particular single deliveryman in one embodiment of the present disclosure.
  • the delivery order analysis module 155 may determine whether a delivery person is in an assignment wait state waiting for an assignment of a delivery order or whether the delivery person is processing another delivery order (S121). In one embodiment, the delivery order analysis module 155 checks the status information of the delivery person stored in the DB 110 to determine whether the delivery is waiting for the assignment of the delivery order or the other delivery orders other delivery orders It can be determined whether the processing state.
  • the delivery order analysis module 155 calculates an estimated time required for the delivery person to move from the present location of the delivery person to the location of the sales office of the delivery order.
  • the first estimated travel time of the delivery person may be determined (S123). This is because the deliveryman can move directly from the current location of the deliveryman to the sales office when the deliveryman is in the wait state. This will be described below with reference to FIG. 5 (a). If the delivery agent A is in the wait state, as shown in Fig.
  • the deliveryman when the deliveryman is currently processing another delivery order, the deliveryman must complete the delivery of the delivery order currently being processed and then move to the sales office of the delivery order. If it is determined that the order is being processed, the estimated travel time from the present location of the deliveryman to the location of the delivery destination of the other delivery order currently being processed by the deliveryman and the location of the delivery destination of the other delivery order currently being processed by the deliveryman; The calculated value of the sum of the estimated travel time from the delivery shop to the location of the sales office of the delivery order can be determined as the first estimated travel time of the delivery person (S124). This will be described with reference to FIG. 5 (b). If the delivery agent A is not in the waiting state (i.e. currently delivering other deliveries), as shown in Fig.
  • the delivery target delivery order is delivered after delivering the delivery item that is currently being delivered to the destination C. Since it is necessary to move to sales office B, the time required to move from the position of the candidate delivery person A to the destination C of the existing delivery (travel time t2) and the time required to move from the destination C to the pickup destination B of the distribution target delivery order (movement) The sum of time t3) becomes the first estimated travel time.
  • the delivery order analysis module 155 moves the first estimated moving time of the delivery person and the delivery person from the location of the sales office to the location of the delivery destination.
  • the estimated travel time of the delivery person may be determined by summing the time required to take the second travel time (ie, the second estimated travel time) (S125).
  • the delivery selector module 170 of the delivery order distribution system 150 is based on a plurality of delivery order-deliverer assignment combinations that randomly assign one or more delivery orders of the plurality of delivery orders to one or more delivery agents of the plurality of delivery orders.
  • the total estimated time required for the one or more of the delivery orders of can be determined (S130).
  • the total estimated time required may be determined based on the sum of estimated travel times for each delivery order for one or more delivery orders among a plurality of delivery orders.
  • an estimate is made for all delivery order-delivery assignments corresponding to the number of cases in which each of all the plurality of deliverers to be distributed is randomly assigned.
  • the total of the time required can be determined.
  • a predetermined delivery order-deliverer assignment is randomly assigned to only a portion of a plurality of delivery orders and / or a plurality of deliverers to be distributed, and then the estimated time required only for that delivery-delivery assignment. The sum of can be determined. In one embodiment, more than one delivery order may be assigned to one of the plurality of delivery agents.
  • the delivery selector module 170 may further determine the total estimated time required based on the estimated time of completion of each delivery order.
  • a flowchart according to the present embodiment is shown in FIG.
  • the estimated time to prepare may be the estimated time to prepare the delivery item requested by the delivery order.
  • the delivery order analysis module 155 of the delivery order distribution system 100 may determine a preparation completion time for each delivery item of a plurality of delivery orders to be distributed (S131).
  • the preparation completion estimated time may include an estimated time from the point of time when the sales office receives the delivery order to the completion of preparation of the delivery article.
  • the delivery order analysis module 155 is based on one or more of the order time of the delivery order, the ordered quantity of the delivery goods, the items of the delivery goods, or the characteristics of the delivery goods corresponding to the preparation completion time By doing so, the preparation completion time can be determined.
  • the characteristics of the delivery product include a type of the delivery food, a complexity of the cooking procedure of the delivery food, a method of cooking the delivery food, and a part of the cooking procedure of the delivery food. It may include one or more of whether or not.
  • the delivery order distribution system 100 may store in advance a list of preparation completion time for each order time of each delivery item, the order time and delivery goods of the distribution target delivery order in the list By selecting an item suitable for the quantity and items of the can be calculated the estimated time to complete the preparation of the delivery of the delivery target delivery target.
  • the expected completion time for each delivery item may be information that is provided in advance from the sales company handling the delivery item.
  • the delivery order distribution system 100 may pre-classify each delivery article according to the characteristics of the delivery article (for example, cooking characteristics), by specifying the expected completion time for each classification You can put it.
  • the classification of the article may be classified according to the cooking method of each dish such as a boiling dish, a baking dish, a stir dish, a fried dish, or a steamed dish.
  • the item must be prepared at least a part of the cooking process before ordering (immediate cooking, semi-cooked food, snack food, fast food, Seolleongtang, etc.), and the cooking process must be performed after the order. Items with the characteristic of being fried (fried, fried, noodle dishes, etc.) can be distinguished.
  • each food may be classified into cultural characteristics such as Korean, Chinese, Western, French, Southeast Asian, and Japanese.
  • the delivery order distribution system 100 determines which category the delivery article of the distribution target delivery order belongs to, and delivers the distribution subject using the estimated completion time specified in the classification to which the delivery article of the distribution target delivery order belongs. Estimated time to complete the order's delivery can be calculated.
  • each delivery article may have one or more characteristics, and the estimated delivery completion time may be determined according to the characteristics of each delivery article.
  • the characteristics of each article can be characterized by the cooking method as described above (e.g., boiling, baking, stir-fried, fried, steamed, etc.), at least part of the cooking process before ordering Or may include a characteristic that the cooking process is to be carried out after the order, cultural characteristics (eg, the food is Korean, Chinese, Western, French, Southeast Asian, Japanese, etc.)
  • the characteristics that each delivery product can have a variety of other characteristics can be used as a matter of course.
  • the delivery order distribution system 100 may predetermine a list of one or more combinations of characteristics of each article and a list of estimated time of preparation in a form similar to the following Table 1 below.
  • the estimated time to complete the preparation can be calculated by comparing the attributes of the delivery items of the target delivery order.
  • the delivery order distribution system 100 may consider each characteristic of the sale article in determining the estimated time to complete the preparation of each sale article in advance. For example, in the case of cooking, the cooking time may vary significantly according to the cooking method of the corresponding cooking, and even if the cooking is performed in the same cooking method, the cooking time may vary depending on whether a part of the cooking procedure can be prepared in advance. have. As such, the delivery order distribution system 100 according to an embodiment of the present disclosure may precisely determine a preparation completion time in consideration of various characteristics that a sales article may have.
  • the delivery order distribution system 100 may further calculate the expected time to prepare in consideration of the order time. For example, since a period in which an order is concentrated or a period in which there are not many orders is generally determined for each retailer, the delivery order distribution system 100 is provided with an estimated number of orders for each retailer's time or day, or each sale. It is possible to predict / determine the estimated number of orders by collecting statistical data for a certain period of time on the number of orders delivered by day or time of the store. Thereafter, the delivery order distribution system 100 may calculate a preparation completion estimated time using an expected order number corresponding to the order time of the distribution target delivery order. Alternatively, the delivery order distribution system 100 may predetermine a list of preparation completion time for each delivery time order time of each delivery goods, and compared with the order time of the delivery goods of the delivery order for the distribution target expected preparation completion The time can be calculated.
  • the delivery source selection module 170 randomly assigns one or more delivery orders of the plurality of delivery orders to one or more delivery agents of the plurality of delivery orders.
  • the total estimated time required may be determined based on the estimated time of completion of delivery of each of the delivery assignees and the plurality of delivery orders (S132).
  • the deliveryman selection module 170 may select one or more deliverymen to process the plurality of delivery orders among the plurality of deliverymen based on the delivery order-delivery assignment combination that minimizes the estimated time required (S140).
  • one of the plurality of couriers may be selected as a courier handling two or more delivery orders.
  • a delivery order-deliverer combination that minimizes the estimated total time required may be determined by any optimized algorithm. In one embodiment, for example, for all of the plurality of delivery orders to be distributed, for all delivery order-delivery assignments corresponding to the number of cases in which all of the plurality of delivery agents to be distributed are randomly assigned. Without having to determine the total estimated time, you can determine a delivery order-deliverer combination that minimizes the estimated total time .
  • the delivery source selection module 170 may generate a list of ⁇ delivery orders, deliverymen assigned to the corresponding delivery order> having the optimal solution. This may mean that the delivery source selection module 170 may select the most optimal combination of the plurality of delivery orders and the possible valid combinations of the plurality of delivery orders to be distributed.
  • FIG. 7 to 10 are flowcharts illustrating specific examples in which the delivery source selection module 170 performs the step S140 according to one embodiment of the present disclosure.
  • the delivery source selection module 170 may process the plurality of delivery orders as one or more delivery sources such that the value of the following [Formula 1] is minimized in consideration of the above-described estimated travel time.
  • the above delivery can be selected (S141-1).
  • R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a delivery person assigned a delivery order r, the P (d (r)) Is the location of the delivery agent d (r), C (r) is the sales office location of the delivery order r, D (r) is the location of the delivery destination of the delivery order r, and T (x, y) is located from the location x It can represent the estimated travel time up to y.
  • the delivery source selection module 170 may further consider a preparation completion estimated time, which is an estimated time taken to prepare a delivery item requested by the delivery order, in selecting a delivery person to process a delivery order. have. That is, in the embodiment illustrated in FIG. 7, the delivery source selection module 170 may select one or more delivery sources to minimize the value of Equation 2 as one or more delivery sources to process the plurality of delivery orders (S141). -2).
  • R is a set including the plurality of delivery orders
  • r is each delivery order
  • the d (r) is a delivery person assigned to the delivery order r
  • the P (d (r)) is a deliveryman
  • the location of d (r) is the sales office location of the delivery order r
  • E (r) is the estimated time to complete the delivery of the delivery order r
  • D (r) is the delivery of the delivery order r
  • the location of the destination, T (x, y) may represent the estimated travel time from the location x to the location y.
  • the delivery source selection module 170 may consider fatigue of each delivery person in selecting a delivery person to process a delivery order.
  • the fatigue degree is at least one of a total moving time of a deliveryman corresponding to the fatigue degree, a total moving distance of the deliveryman, a distance that the deliveryman continuously moves to the present without rest, or a time that the deliveryman continuously moves to the present without rest. It may be a numerical value determined based on.
  • the delivery source selection module 170 may select a delivery person in consideration of only the fatigue degree of each delivery person, and as shown in FIG. .
  • the deliveryman selecting module 170 may determine the fatigue degree of one or more deliverymen among the plurality of deliverymen (S141-3).
  • the delivery source selection module 170 may select one or more delivery sources for processing the plurality of delivery orders such that the delivery source selection module 170 minimizes the value of Equation 3 below. S141-2).
  • R is a set including the plurality of distribution target delivery orders
  • d (r) is a delivery person assigned a delivery order r
  • P (d (r)) is the location of the delivery person d (r)
  • C (r) The location of the dealership of delivery order r
  • D (r) is the location of the destination of delivery order r
  • w (d (r)) is the fatigue of the delivery agent d (r)
  • T (x, y) is the location x May be the expected travel time from to position y.
  • the delivery source selection module 170 may consider all of the above-described fatigue, expected movement time, and preparation completion time.
  • the deliveryman selecting module 170 may determine fatigue levels of one or more deliverymen among the plurality of deliverymen (S141-4).
  • the delivery source selection module 170 may determine the preparation completion time of the delivery of each of the plurality of delivery orders (S131).
  • the delivery source selection module 170 may select one or more delivery sources to minimize the value of Equation 4 as one or more delivery sources to process the plurality of delivery orders (S141-2).
  • R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a delivery person assigned to the delivery order r, the P (d (r)) Is the location of the delivery agent d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery order r Where w (d (r)) is the fatigue degree of the delivery agent d (r), and T (x, y) may represent the estimated travel time from position x to position y.
  • the delivery source selection module 170 is extended to the 2-opt algorithm (2-OPT), 3-opt algorithm (3-OPT), to find a solution in which the formula [1] to [Equation 4] is the minimum value
  • Local search algorithms such as the k-opt algorithm can be used.
  • 'individual optimization method' there is a method of optimizing each delivery order or each delivery person (hereinafter referred to as 'individual optimization method'), which can guarantee global optimal solution.
  • 'individual optimization method' There is a disadvantage. For example, when a plurality of delivery orders are concentrated in one sales office, when an individual optimization method is used, a case may be assigned to a plurality of delivery orders to be processed (picked up) in the same sales office.
  • the above-described local search algorithm is a mechanism for comparing and exchanging all possible valid combinations, so that the global optimal solution can be obtained.
  • the communication module 120 of the delivery order distribution system 100 may transmit information on the plurality of delivery orders to a terminal of the selected one or more delivery sources.
  • the delivery order distribution system 100 may provide information about the appropriate waiting place to the delivery person to wait until after the completion of the delivery of the assigned delivery order is assigned to another delivery order, the outline of this An example of the process is shown in FIG.
  • the statistical data collection module () of the delivery order distribution system (100) is a period of the past for the number of delivery orders for each day and time of each registered retailer registered in the delivery order distribution system (100). Statistics can be collected during (S200).
  • the sales office registered in the delivery order distribution system 100 may include a sales office registered in advance in the delivery order relay system 200 that is linked to the delivery order distribution system 100.
  • the delivery order distribution system The waiting place selection module 190 of 100 may select the waiting place of the completed delivery person based on the collected statistical data (S220), and the communication module of the delivery order distribution system 100 may be The selected waiting place information may be transmitted to the terminal of the completed delivery person (S230).
  • the waiting place selection module 190 can be determined in advance in the waiting place for each time zone, and then, if the delivery completion signal is transmitted from the terminal of the completed delivery source, the waiting place determined in advance The information on the waiting place in the time zone in which the delivery completion signal arrives may be transmitted to the terminal of the completion delivery person.
  • step S220 of FIG. 11 a method of selecting a waiting place performed by the waiting place selection module 190 of the delivery order distribution system 100 will be described with reference to FIGS. 12 and 13 (that is, step S220 of FIG. 11). .
  • FIG. 12 is a flowchart illustrating an example of a method for selecting a waiting place by the waiting place selection module 190 of the delivery order distribution system 100 according to an exemplary embodiment of the present disclosure.
  • the waiting place selection module 190 is based on the data of the day and time corresponding to the time when the completed deliveryman completes the delivery order from the collected statistical data.
  • the number can be calculated (S300).
  • FIG. 14 is a flowchart illustrating an example of a method of calculating a predicted order number of a specific sales office.
  • the waiting place selection module 190 may collect a predetermined period of time (eg, in the past several weeks). Based on the data, it is possible to generate the standard demand data for the delivery order demand by day and / or time zone of the corresponding retailer (S510), and based on this, it is possible to calculate the predicted order number of the corresponding retailer.
  • the waiting place selection module 190 may include weather information (for example, information on weather conditions at the time of a delivery order, information on overall weather conditions at the time of a delivery order, etc.)
  • weather information for example, information on weather conditions at the time of a delivery order, information on overall weather conditions at the time of a delivery order, etc.
  • promotion information e.g., discount sales information
  • event information e.g., sporting events, etc.
  • the amount of demand data may be corrected (S520), and the predicted order number of the corresponding retailer may be calculated based on the corrected data.
  • the waiting place selection module 190 may calculate the predicted order number for each registered retailer by applying the standard demand data or corrected data to a predetermined prediction model (S530).
  • the waiting place selection module 190 also includes the number of completed orders, which is the number of delivery orders that have been delivered on the day and time corresponding to the time when the completed deliveryman completed the delivery order, for each registered dealer. To obtain (S310), for each registered dealer, it is possible to calculate the remaining order number by subtracting the completed order number from the predicted order number (S320)
  • the waiting place selection module 190 may determine a cluster area by analyzing the remaining order number for each registered dealer by a cluster analysis algorithm (S330).
  • 15 is a flowchart illustrating an example of a method of analyzing an order number by a cluster analysis algorithm.
  • the waiting place selection module 190 selects a store having a large expected order amount as an initial center point candidate based on the number of orders (for example, the number of remaining orders for each registered dealer). It may be (S610).
  • the waiting place selection module 190 may select a center point of the cluster so that the distance between the center points of the cluster is maximum (S620).
  • the waiting place selection module 190 may repeat the process of reselecting the cluster center point and clustering the cluster so that the sum of the distance differences in the cluster is minimized (S630).
  • the waiting place selection module 190 may calculate the remaining order number of the cluster area by summing up the remaining order number of the registered retailer belonging to the cluster area for each cluster area (S340). ).
  • the waiting area selection module 190 may select the waiting area of the cluster area based on the remaining order number of the cluster area (S350).
  • the waiting place selection module 190 may determine a place belonging to the selected waiting area as the waiting place of the completed delivery person (S360).
  • FIG. 13 is a diagram illustrating another example of a method of selecting a waiting place by the delivery order distribution system 100 according to another exemplary embodiment of the present disclosure.
  • the waiting place selection module 190 is based on the data of the day and time corresponding to the point in time when the completed deliveryman completes the delivery order of the collected statistical data, the predicted order for each registered retailer.
  • the number can be calculated (S400).
  • the waiting place selection module 190 may determine a cluster area by analyzing the predicted order number for each registered dealer by a cluster analysis algorithm (S410), and for each cluster area, registered sales belonging to the cluster area.
  • the estimated order number of the business may be added to calculate the predicted order number of the cluster area (S420).
  • the waiting place selection module 190 obtains the number of completed orders delivered by a registered retailer belonging to the cluster area for each cluster area (S430), and for each of the cluster areas, the completed orders in the predicted order number. The remaining number of orders can be calculated by subtracting the number (S440).
  • the waiting place selection module 190 selects a waiting area among the cluster areas based on the remaining order number of the cluster area (S450), and determines a place belonging to the selected waiting area as the waiting place of the completed deliveryman. There is (S460).
  • the computing device 10 may include a processor 20 and a memory 30.
  • the memory 30 may store a program 31 and data 32, and may transmit and receive instructions and / or data 32 included in the program 31 and a processor through a memory bus 40.
  • the processor 20 may include a single core CPU or a multi core CPU. It may also include general purpose and specific microprocessors.
  • Memory 30 may include read-only memory, fast random access memory, and may include nonvolatile memory, such as one or more magnetic disk storage devices, flash memory devices, or other nonvolatile solid state memory devices. Access to memory by the processor and other components may be controlled by a memory controller (not shown).
  • the program 31 may cause the computing device 10 to perform the delivery order distribution method described above.
  • the delivery order distribution method may be implemented in the form of computer-readable program instructions may be stored in a computer-readable non-transitory recording medium.
  • the computer readable recording medium includes all kinds of recording devices in which data readable by a computer is stored.
  • the program instructions recorded on the computer readable non-transitory recording medium may be those specially designed and constructed for the present disclosure, or may be known and available to those skilled in the software arts.
  • the computer readable recording medium can also be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.
  • Examples of program instructions include not only machine code generated by a compiler, but also devices that process information electronically using an interpreter, for example, high-level language code that can be executed by a computer.
  • the hardware device described above may be configured to operate as one or more software modules to perform the operations of the present disclosure, and vice versa.

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Abstract

A delivery order distribution system and method for distributing orders to delivery persons is provided. A delivery order distribution system may comprise the steps of: acquiring multiple delivery orders from one or more customers; acquiring each delivery person's location from terminals of multiple delivery persons; determining estimated travel time of each of one or more delivery persons among the multiple delivery persons, for each of the multiple delivery orders; determining a total of estimated necessary time for one or more delivery orders among the multiple delivery orders, on the basis of delivery order-delivery person allocation combinations, in which the one or more delivery orders in the multiple delivery orders are randomly assigned to the one or more delivery persons among the multiple delivery persons; selecting one or more delivery persons to deal with the multiple delivery orders among the multiple delivery persons, on the basis of a delivery order-delivery person allocation combination capable of minimizing the total of the estimated necessary time; and transmitting information about the multiple delivery orders to the one or more selected delivery persons' terminals.

Description

배달주문 분배시스템 및 방법Delivery Order Distribution System and Method
본 개시는 배달원에게 주문을 분배하기 위한 배달주문 분배시스템 및 방법에 관한 것이다.The present disclosure relates to a delivery order distribution system and method for distributing orders to deliverymen.
통상적으로 배달음식과 같은 배달물품을 주문하기 위해서는 해당 업체에서 제공하는 전단지나 홈페이지를 통해 주문가능한 상품의 리스트를 확인한 후 이들 중 하나를 선택하고, 해당 업체로 전화를 하여 주문하는 과정을 거치게 된다.Typically, in order to order the delivery goods, such as delivery food, the list of products available for ordering through the leaflet or the homepage provided by the company to check the one of them, and then call the company to go through the process of ordering.
그런데, 수 많은 판매업소에 대해 일일이 위의 과정을 거쳐 원하는 상품을 선택하는 것은 많은 시간과 노력이 소요되므로 최근 다수의 판매업소와 가맹 관계를 맺고 이들이 제공하는 다수의 메뉴를 업체 별로 일목요연하게 정리하여 제공하는 인터넷 서비스가 등장하고 있다. 나아가 이들 인터넷 서비스 중에서는 사용자에게 메뉴를 선택하도록 하고 선택한 메뉴에 대한 주문을 요청할 수 있도록 하는 애플리케이션(예를 들면, 우아한 형제들 사의 배달의 민족 애플리케이션 등)을 제공하며, 이를 통해 주문자가 배달주문을 요청하면 요청된 배달주문을 판매업소에 중계하는 배달주문 중계 서비스를 제공하는 업체도 생겨나고 있다.However, selecting a desired product through the above process for a large number of dealerships takes a lot of time and effort, so recently affiliated with a number of dealerships and summarized a number of menus provided by each company. Providing internet services are emerging. Furthermore, these Internet services provide applications that allow the user to select a menu and request an order for the selected menu (for example, an ethnic application of elegant brothers' delivery), which allows the orderer to place a delivery order. There are also companies that provide delivery order relay services that relay requested delivery orders to dealerships upon request.
한편, 요즘에는 직접 배달원을 고용하지 않고, 배달 서비스를 제공하는 별도의 업체에 배달 업무를 위임하는 경우가 많다. 이들 배달 서비스 제공 업체는 다수의 배달원을 고용하고 다수의 판매업소로부터 요청되는 배달주문을 처리하게 된다. 즉, 주문자가 판매업소에 배달주문을 요청하면, 판매업소는 배달물품을 준비(예를 들면, 음식 조리 및 포장)하며, 별도의 배달서비스 제공 업체에 고용된 배달원이 준비된 배달물품을 판매업소로부터 픽업하여 이를 주문자에게 배달하는 방식이다.On the other hand, these days, many companies do not hire a delivery person directly, but delegate a delivery service to a separate company that provides a delivery service. These delivery service providers will employ a large number of couriers and process the delivery orders requested from multiple retailers. That is, when an orderer requests a delivery order from a sales office, the sales office prepares the delivery goods (for example, prepares and packs food), and delivers the delivery goods prepared by a delivery person employed by a separate delivery service provider from the sales office. It picks up and delivers it to the orderer.
한편, 최근의 배달주문 중계 서비스와 배달 서비스를 결합한 형태의 서비스를 제공하는 업체도 등장하고 있다. On the other hand, companies that provide services in the form of a combination of recent delivery order relay services and delivery services are also emerging.
한편, 종래에는 다수의 배달주문을 다수의 배달원에게 배분하는 방법으로서, 신규 배달주문이 접수되면 별도의 관제사가 적절한 배달원을 골라 주문을 배정하거나, 대기중인 배달원이 접수된 주문 리스트에서 자신이 원하는 배달주문을 선택하면, 배달원이 선택한 배달주문을 해당 배달원에게 배정하는 방식이 이용되었다. 그러나 이러한 종래의 방법의 경우, 분배해야 할 배달주문과 배달원의 수가 많을 경우, 비효율적인 업무 배분이 될 가능성이 매우 크다. 배달 서비스 제공 업체의 입장에서, 여러 배달주문을 효율적으로 배달원에게 분배하는 작업이 비용 측면에서 대단히 중요한 이슈이며, 배달원의 입장에서 특정 배달원에게 과도하게 배달업무가 배정되는 것은 피로도 증가 및 업무 효율성의 저하를 가져올 수 있다. 따라서, 다수의 배달업무를 수행해야 하는 배달 서비스 분야에서 효율적인 배달주문의 배분 방식이 요구된다.Meanwhile, conventionally, as a method of distributing a plurality of delivery orders to a plurality of deliverymen, when a new delivery order is received, a separate controller selects an appropriate deliveryman and assigns an order, or a desired deliveryman selects a delivery from a list of received orders. When an order was selected, a method of assigning a delivery order selected by the deliveryman to the deliveryman was used. However, in the conventional method, when the number of delivery orders and delivery sources to be distributed is large, there is a high possibility of inefficient work distribution. From the point of view of a delivery service provider, the task of efficiently distributing several delivery orders to deliverymen is an important issue in terms of cost, and from the deliveryman's point of view, excessive assignment of delivery tasks to a particular deliveryman increases fatigue and decreases work efficiency. Can be imported. Therefore, an efficient delivery order distribution method is required in the field of delivery services that must perform a plurality of delivery tasks.
본 개시는 상술한 종래의 제 문제를 해결하기 위한 것으로서, 본 개시가 달성하고자 하는 과제는 복수의 배달 주문을 복수의 배달원에게 효율적으로 분배하기 위한 배달주문 분배시스템 및 방법을 제공하는 것이다.Disclosure of Invention The present invention has been made to solve the above-mentioned conventional problems, and an object of the present disclosure is to provide a delivery order distribution system and method for efficiently distributing a plurality of delivery orders to a plurality of delivery personnel.
본 개시의 일 측면에 따르면, 배달주문 분배시스템의 정보획득모듈이, 하나 이상의 고객으로부터의 복수의 배달주문들을 획득하는 단계 - 상기 복수의 배달주문들 각각은 상기 배달주문에 상응하는 판매업소의 위치 및 상기 배달주문에 상응하는 배달도착지의 위치를 포함함 - ; 상기 정보획득모듈이, 복수의 배달원들의 단말기로부터 각 배달원의 위치를 획득하는 단계; 상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하는 단계 - 상기 예상이동시간은 상기 예상이동시간에 상응하는 배달주문에 상응하는 판매업소의 위치, 상기 배달주문에 상응하는 배달도착지의 위치, 및 상기 예상이동시간에 상응하는 배달원의 위치 중 하나 이상에 기초하여 결정됨 -; 상기 배달주문 분배시스템의 배달원 선정 모듈이, 상기 복수의 배달주문들 중 하나 이상의 배달주문을 상기 복수의 배달원들 중 상기 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 상기 복수의 배달주문들 중 상기 하나 이상에 대한 예상소요시간 총합을 결정하는 단계 - 상기 예상소요시간 총합은, 상기 복수의 배달주문들 중 상기 하나 이상의 배달주문에 대하여 각 배달주문 별 상기 예상이동시간을 합한 값에 기초하여 결정됨 -; 상기 배달원 선정 모듈이, 상기 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계; 및 상기 배달주문 분배시스템의 통신 모듈이, 상기 선정된 하나 이상의 배달원의 단말기로 상기 복수의 배달주문들에 대한 정보를 전송하는 단계를 포함하는 배달주문 분배방법이 제공된다. According to an aspect of the present disclosure, the information obtaining module of the delivery order distribution system, obtaining a plurality of delivery orders from one or more customers, each of the plurality of delivery orders location of the sales office corresponding to the delivery order And a location of a delivery destination corresponding to the delivery order; Acquiring, by the information acquisition module, a location of each delivery source from a terminal of a plurality of delivery persons; Determining, by the delivery order analysis module of the delivery order distribution system, an estimated travel time for each of one or more delivery sources of the plurality of delivery guys for each of the plurality of delivery orders, wherein the expected travel time corresponds to the estimated travel time. Determined based on one or more of a location of a sales office corresponding to a corresponding delivery order, a location of a delivery destination corresponding to the delivery order, and a location of a delivery person corresponding to the estimated travel time; A delivery source selection module of the delivery order distribution system is configured to generate a plurality of delivery orders based on the delivery order-deliverer assignment combinations, wherein one or more delivery orders of the plurality of delivery orders are randomly assigned to the one or more delivery sources of the plurality of delivery orders. Determining a total sum of estimated time required for at least one of the delivery orders, wherein the sum of the estimated time required is the sum of the estimated travel times for each delivery order for the at least one delivery order among the plurality of delivery orders. Determined based on; Selecting, by the delivery source selection module, one or more delivery sources to process the plurality of delivery orders from among the plurality of delivery sources based on a delivery order-delivery assignment combination that minimizes the estimated total time required; And transmitting, by the communication module of the delivery order distribution system, information about the plurality of delivery orders to the terminal of the selected one or more delivery sources.
일 실시예에서, 상기 복수의 배달주문들은, 일정개수의 신규 배달주문들, 일정기간 동안 누적된 신규 배달주문들, 또는 소정의 기준에 따라 분배대상으로 선정된 배달주문들을 포함할 수 있다.In one embodiment, the plurality of delivery orders may include a predetermined number of new delivery orders, new delivery orders accumulated for a certain period, or delivery orders selected for distribution according to a predetermined criterion.
일 실시예에서, 상기 예상이동시간은, 상기 예상이동시간에 상응하는 배달원이 상기 배달원의 위치로부터 상기 판매업소의 위치까지 이동하는데 걸리는 제1 예상이동시간 및 상기 배달원이 상기 판매업소의 위치로부터 상기 배달도착지의 위치까지 이동하는데 걸리는 제2 예상이동시간을 포함할 수 있다.In one embodiment, the estimated travel time is the first estimated travel time for the delivery person corresponding to the expected travel time to move from the location of the delivery person to the location of the dealership and the delivery person from the location of the dealership. And a second estimated travel time to travel to the location of the delivery destination.
일 실시예에서, 상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달원 분석모듈이, 상기 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 현재 다른 배달주문을 처리 중인지 판단하는 단계를 더 포함하고, 상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하는 단계는, 상기 배달원이 배정대기 상태인 것으로 판단한 경우, 상기 배달원이 상기 배달원의 현재위치로부터 상기 배달주문의 판매업소의 위치까지 이동하는데 소요되는 예상 시간을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정하는 단계, 및 상기 배달원이 현재 다른 배달주문을 처리 중인 것으로 판단한 경우, 상기 배달원의 현재위치로부터 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치까지의 예상이동시간과 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치로부터 상기 배달주문의 상기 판매업소의 위치까지의 예상이동시간의 합을 계산한 값을, 상기 배달원의 상기 제2예상이동시간으로서 결정하는 단계를 포함할 수 있다.In one embodiment, the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining whether the delivery waiter is waiting for the assignment of the delivery order assignment or is currently processing other delivery orders. And determining, for each of the plurality of delivery orders, an estimated travel time of each of the one or more deliverymen of the plurality of deliverymen, if it is determined that the deliveryman is in an allotted wait state, the deliveryman is the current deliveryman of the deliveryman. Determining the estimated time required to move from a location to a location of a sales office of the delivery order as the first estimated travel time of the deliveryman, and determining that the deliveryman is currently processing another delivery order. The other being currently processed by the deliveryman from the current location of the deliveryman. Calculates the sum of the estimated travel time to the location of the delivery destination of the moon order and the estimated travel time from the location of the delivery destination of the other delivery order currently being processed by the deliveryman to the location of the sales office of the delivery order. And determining as the second estimated travel time of the delivery person.
일 실시예에서, 상기 복수의 배달원들 중, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 복수의 배달원들 중,In an embodiment, the step of selecting one or more couriers among the plurality of couriers to process the plurality of courier orders among the plurality of couriers may include:
수식 1-1:Equation 1-1:
Figure PCTKR2017011553-appb-I000001
Figure PCTKR2017011553-appb-I000001
의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함할 수 있다(상기 수식 1-1에서, R은 복수의 배달주문들을 포함하는 집합, r은 각각의 배달주문, d(r)은 배달주문 r을 배정받은 배달원, P(d(r))는 배달원 d(r)의 위치, C(r)은 배달주문 r의 판매업소 위치, D(r)은 배달주문 r의 배달도착지의 위치, T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타냄).The method may include selecting one or more couriers to minimize the value of as one or more couriers to process the plurality of delivery orders (in Equation 1-1, R is a set including a plurality of delivery orders, r is the delivery order for each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery person d (r), C (r) is the sales office location of delivery order r, D (r) is the location of the delivery destination r of the delivery order r, and T (x, y) represents the estimated travel time from location x to location y).
일 실시예에서, 상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하는 단계를 더 포함하고 - 상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 상기 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함 -, 상기 예상소요시간 총합을 결정하는 단계는, 상기 복수의 배달주문 중 상기 하나 이상의 배달주문 각각의 상기 준비완료예상시간에 더 기초하여 상기 예상소요시간 총합을 결정할 수 있다.In one embodiment, the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the estimated time of completion of the preparation of the delivery of each of the plurality of delivery orders-the preparation The estimated completion time includes an estimated time from the point of time when the sales office receives the delivery order to the completion of the preparation of the delivery item. The determining of the total estimated time required includes: The total estimated time may be further determined based on the estimated time of completion of each of the one or more delivery orders.
일 실시예에서, 상기 준비완료예상시간은, 상기 준비완료예상시간에 상응하는 배달주문의 주문시간, 상기 배달물품의 주문수량, 상기 배달물품의 품목, 또는 상기 배달물품의 특성 중 하나 이상에 기초하여 결정될 수 있다.In one embodiment, the preparation completion time is based on one or more of the order time of the delivery order corresponding to the preparation completion time, the order quantity of the delivery goods, the items of the delivery goods, or the characteristics of the delivery goods Can be determined.
일 실시예에서, 상기 배달물품은 배달음식을 포함하고, 상기 배달물품의 특성은, 상기 배달음식의 유형, 상기 배달음식의 조리절차의 복잡도, 상기 배달음식의 조리방식, 상기 배달음식의 조리 절차의 일부를 미리 준비하여 둘 수 있는지 여부 중 하나 이상을 포함할 수 있다.In one embodiment, the delivery article includes a delivery food, the characteristics of the delivery article, the type of the delivery food, the complexity of the cooking procedure of the delivery food, the cooking method of the delivery food, the cooking procedure of the delivery food It may include one or more of whether or not a part of can be prepared in advance.
일 실시예에서, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 복수의 배달원들 중,In an embodiment, the step of selecting one or more couriers to process the plurality of courier orders among the plurality of couriers may include:
수식 2-1:Equation 2-1:
Figure PCTKR2017011553-appb-I000002
Figure PCTKR2017011553-appb-I000002
의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함할 수 있다(상기 수식 2-1에서, R은 복수의 배달주문들을 포함하는 집합, r은 각각의 배달주문, d(r)은 배달주문 r을 배정받은 배달원, P(d(r))는 배달원 d(r)의 위치, C(r)은 배달주문 r의 판매업소 위치, E(r)은 배달주문r의 배달물품의 준비완료예상시간, D(r)은 배달주문 r의 배달도착지의 위치, T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타냄).And selecting one or more couriers to minimize the value of as one or more couriers to process the plurality of delivery orders (in Equation 2-1, R is a set including a plurality of delivery orders, r is each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery d (r), C (r) is the sales office location of delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the location of the delivery destination r of the delivery order r, and T (x, y) is the estimated travel time from position x to position y) .
일 실시예에서, 상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달원 분석 모듈이, 상기 복수의 배달원들 중 하나 이상의 배달원의 피로도를 결정하는 단계를 더 포함하고, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 피로도에 더 기초하여 상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계를 포함할 수 있다.In one embodiment, the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the fatigue degree of one or more of the plurality of delivery agents, wherein the Selecting one or more couriers to process the plurality of delivery orders may include selecting one or more couriers to process the delivery order from among the plurality of couriers further based on the fatigue level.
일 실시예에서, 상기 피로도는, 상기 피로도에 상응하는 배달원의 총 이동시간, 상기 배달원의 총 이동거리, 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 거리, 또는 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 시간 중 적어도 하나에 기초하여 결정될 수 있다.In one embodiment, the fatigue degree is the total travel time of the deliveryman corresponding to the fatigue degree, the total travel distance of the deliveryman, the distance that the deliveryman continuously traveled without rest to date, or the deliveryman continuously without rest to the present It may be determined based on at least one of the travel time.
일 실시예에서, 상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 복수의 배달원들 중,In an embodiment, the step of selecting one or more couriers to process the delivery order among the plurality of couriers may include:
수식 1-2:Equation 1-2:
Figure PCTKR2017011553-appb-I000003
Figure PCTKR2017011553-appb-I000003
의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 수행할 하나 이상의 배달원으로 선정하는 단계를 포함할 수 있다(상기 수식 1-2에서, R은 상기 복수의 배달주문들을 포함하는 집합, r은 각각의 배달주문, d(r)은 배달주문 r을 배정받은 배달원, P(d(r))는 배달원 d(r)의 위치, C(r)은 배달주문 r의 판매업소 위치, D(r)은 배달주문 r의 배달도착지의 위치, w(d(r))는 배달원 d(r)의 피로도, T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타냄).And selecting one or more couriers to minimize the value of as one or more couriers to perform the plurality of delivery orders (in Equation 1-2, R is a set including the plurality of delivery orders). where r is each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery d (r), C (r) is the sales office location of delivery order r, D (r) is the location of the delivery destination r of the delivery order r, w (d (r)) is the fatigue of the delivery agent d (r), and T (x, y) is the estimated travel time from location x to location y) .
일 실시예에서, 상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하는 단계를 더 포함하고 - 상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 그 배달주문이 요청하는 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함 -, In one embodiment, the delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the estimated time of completion of the preparation of the delivery of each of the plurality of delivery orders-the preparation Estimated time to complete includes the estimated time it takes from the time the dealer receives the delivery order to the completion of preparation of the delivery item requested by the delivery order;
상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계는,Selecting one or more couriers to process the delivery order of the plurality of couriers,
수식 2-2:Equation 2-2:
Figure PCTKR2017011553-appb-I000004
Figure PCTKR2017011553-appb-I000004
의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함할 수 있다(상기 수식 2-2에서, R은 복수의 배달주문들을 포함하는 집합, r은 각각의 배달주문, d(r)은 배달주문 r을 배정받은 배달원, P(d(r))는 배달원 d(r)의 위치, C(r)은 배달주문 r의 판매업소 위치, E(r)은 배달주문r의 배달물품의 준비완료예상시간, D(r)은 배달주문 r의 배달도착지의 위치, w(d(r))는 배달원 d(r)의 피로도, T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타냄).The method may include selecting one or more couriers to minimize the value of as one or more couriers to process the plurality of delivery orders (in Equation 2-2, R is a set including a plurality of delivery orders, r is each delivery order, d (r) is the delivery person assigned to delivery order r, P (d (r)) is the location of delivery d (r), C (r) is the sales office location of delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the location of the delivery destination r, w (d (r)) is the fatigue of the delivery agent d (r), T (x, y) represents the estimated travel time from position x to position y).
일 실시예에서, 상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 통계자료 수집모듈이, 상기 배달주문 분배시스템에 등록된 하나 이상의 등록판매업소의 배달주문 통계 자료를 수집하는 단계 - 상기 배달주문 통계 자료는 상기 하나 이상의 등록판매업소의 요일 또는 시간대 별 배달주문 개수에 대한 일정기간 동안의 통계를 포함함 -, 상기 배달주문 분배시스템의 대기장소 선정모듈이, 상기 배달주문 통계 자료에 기초하여, 상기 복수의 배달원들 중 배정받은 배달주문을 완료한 완료 배달원의 대기장소를 선정하는 단계, 및 상기 배달주문 분배시스템의 상기 통신 모듈이, 선정된 상기 대기장소 정보를 상기 완료 배달원의 단말로 전송하는 단계를 더 포함할 수 있다.In one embodiment, the delivery order distribution method, the statistical data collection module of the delivery order distribution system, collecting delivery order statistics of one or more registered dealerships registered in the delivery order distribution system-the delivery order Statistical data includes statistics for a certain period of time for the number of delivery orders for each day or time of the one or more registered dealerships-The waiting place selection module of the delivery order distribution system, based on the delivery order statistics, Selecting a waiting place of a completed deliveryman who has completed the assigned delivery order among the plurality of deliverymens, and the communication module of the delivery order distribution system transmits the selected waiting place information to the terminal of the completed deliveryman It may further comprise a step.
일 실시예에서, 상기 완료 배달원의 대기장소를 선정하는 단계는, 상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하는 단계, 상기 각각의 등록판매업소에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 완료 주문수를 획득하는 단계. 상기 각각의 등록판매업소에 대하여, 상기 예측 주문수에서 상기 완료 주문수를 차감하여 잔여 주문수를 산출하는 단계, 상기 각각의 등록판매업소에 대하여, 산출된 잔여 주문수에 기초하여, 하나 이상의 군집 영역을 판단하는 단계, 상기 하나 이상의 군집 영역 각각에 대하여 상기 각각의 군집 영역 내에 속하는 등록판매업소의 잔여 주문수를 합산하여, 군집 영역별 잔여 주문수를 산출하는 단계, 상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하는 단계, 및 상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하는 단계를 포함할 수 있다.In one embodiment, the step of selecting the waiting place of the completed deliveryman, the one or more registered sales based on the data of the day and time zone corresponding to the time when the completed deliveryman completed the delivery order of the statistical data of the delivery order Determining a predicted order number for each business, and obtaining, for each registered retailer, a completed order number, which is the number of orders that have been delivered until the completed deliveryman has completed delivery or is scheduled for delivery completion. Calculating, for each registered dealer, a residual order number by subtracting the completed order number from the predicted order number, and based on the calculated remaining order number for each registered dealer, one or more clusters Determining an area, calculating remaining orders of each registered area by summing remaining orders of registered dealers belonging to each of the clustered areas for each of the one or more clustered areas; Selecting one of the at least one clustered area based on the at least one clustered area, and determining a place belonging to the selected at least one clustered area as the waiting place of the at least one completed delivery person.
일 실시예에서, 상기 완료 배달원의 대기장소를 선정하는 단계는, 상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하는 단계, 상기 각각의 등록판매업소에 대한 예측 주문수에 기초하여, 하나 이상의 군집 영역을 판단하는 단계, 상기 하나 이상의 군집 영역 각각에 대하여, 상기 각각의 군집 영역 내에 속하는 등록판매업소의 예측 주문수를 합산하여 군집 영역별 예측 주문수를 산출하는 단계, 상기 각각의 군집 영역에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 군집 영역별 완료 주문수를 획득하는 단계, 상기 각각의 군집 영역에 대응하는 상기 군집 영역별 예측 주문수에서 상기 각각의 군집 영역에 대응하는 상기 완료 주문수를 차감하여, 군집 영역별 잔여 주문수를 산출하는 단계, 상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하는 단계, 및 상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하는 단계를 포함할 수 있다.In one embodiment, the step of selecting the waiting place of the completed deliveryman, the one or more registered sales based on the data of the day and time zone corresponding to the time when the completed deliveryman completed the delivery order of the statistical data of the delivery order Determining a predicted order number for each business, determining one or more clustered areas based on the predicted order number for each registered retailer, for each of the one or more clustered areas, for each of the at least one clustered area Calculating the predicted order number for each cluster area by summing up the predicted order number of registered dealers belonging to the registered retailer, and for each cluster area, the order of the completed delivery until the completion delivery time or the scheduled delivery completion time of each delivery area. Acquiring a completed order number for each cluster area, the group corresponding to each cluster area; Calculating a residual order number for each cluster region by subtracting the completed order number corresponding to each of the cluster regions from the predicted order number for each region, one of the one or more cluster regions based on the remaining order number for each cluster region Selecting a clustered area of the, and determining a place belonging to the selected clustered area as the waiting place of the one or more completed delivery.
본 개시의 다른 일 측면에 따르면, 컴퓨터에 의해 실행될 때, 상기 컴퓨터로 하여금 상술한 방법을 수행하게 하는, 컴퓨터 판독 가능한 기록매체에 저장된 컴퓨터 프로그램이 제공된다.According to another aspect of the present disclosure, there is provided a computer program stored in a computer readable recording medium which, when executed by a computer, causes the computer to perform the above-described method.
본 개시의 다른 일 측면에 따르면, 상술한 방법 및 특징을 구현하도록 구성된 정보획득모듈, 배달주문 분석모듈, 배달원 분석모듈, 배달원 선정모듈, 통신 모듈, 통계자료 수집모듈 및 대기장소 선정모듈 중 하나 이상을 포함하는 배달주문 분배시스템이 제공된다.According to another aspect of the present disclosure, one or more of an information acquisition module, a delivery order analysis module, a delivery person analysis module, a delivery source selection module, a communication module, a statistical data collection module, and a waiting place selection module configured to implement the above-described method and features. Provided is a delivery order distribution system comprising a.
본 개시의 일 실시예에 따르면, 다수의 배달 주문을 다수의 배달원에게 효율적으로 분배할 수 있는 효과가 있다.According to one embodiment of the present disclosure, there is an effect that can effectively distribute a plurality of delivery orders to a plurality of delivery personnel.
본 개시의 상세한 설명에서 인용되는 도면을 보다 충분히 이해하기 위하여 각 도면의 간단한 설명이 제공된다.BRIEF DESCRIPTION OF THE DRAWINGS In order to better understand the drawings cited in the detailed description of the present disclosure, a brief description of each drawing is provided.
도 1은 본 개시의 일 실시예에 따른 배달주문 분배시스템의 구성환경을 개략적으로 설명하기 위한 도면이다.1 is a view for explaining a configuration environment of the delivery order distribution system according to an embodiment of the present disclosure.
도 2a 내지 2d는 본 개시의 일 실시예에 따른 배달주문 분배시스템의 개략적인 구성을 나타내는 블록도이다.2A to 2D are block diagrams illustrating a schematic configuration of a delivery order distribution system according to an embodiment of the present disclosure.
도 3은 본 개시의 일 실시예에 따른 배달주문 분배시스템이 배달주문을 분배하는 방법을 개략적으로 도시한 흐름도이다.3 is a flowchart schematically illustrating a method of distributing a delivery order by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
도 4는 본 개시의 일 실시예에서, 특정한 한 명의 배달원의 예상이동시간을 결정하는 방법을 도시한 흐름도이다.4 is a flowchart illustrating a method of determining an estimated travel time of a particular single deliveryman in one embodiment of the present disclosure.
도 5는 예상이동시간을 설명하기 위한 도면이다.5 is a view for explaining the expected travel time.
도 6은 본 개시의 일 실시예에 따른 배달주문 분배시스템이 예상소요시간 총합을 결정하는 방법을 도시한 흐름도이다.6 is a flowchart illustrating a method of determining a total estimated time required by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
도 7 내지 도 10은 각각 본 개시의 서로 다른 일 실시예에서 배달원을 선정하는 방법을 도시한 흐름도이다.7 to 10 are flowcharts illustrating a method of selecting a delivery person in different embodiments of the present disclosure, respectively.
도 11는 본 개시의 일 실시예에 따른 배달주문 분배시스템이 배달을 완료한 배달원에게 대기장소를 알려주는 방법을 개략적으로 도시한 흐름도이다.FIG. 11 is a flowchart schematically illustrating a method of notifying a delivery place of a delivery person who has completed delivery by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
도 12 및 도 13은 각각 본 개시의 일 실시예에 따른 배달주문 분배시스템이 대기장소를 선정하는 구체적인 방법을 도시한 흐름도이다.12 and 13 are flowcharts illustrating specific methods of selecting a waiting place by the delivery order distribution system according to an exemplary embodiment of the present disclosure.
도 14는 본 개시의 일 실시예에 따른 배달주문 분배시스템이 특정 판매업소의 예측 주문수를 산출하는 방법의 일 예를 도시한 흐름도이다.14 is a flowchart illustrating an example of a method of calculating a predicted order number of a specific sales office by a delivery order distribution system according to an exemplary embodiment of the present disclosure.
도 15는 본 개시의 일 실시예에 따른 배달주문 분배시스템이 주문수를 군집분석 알고리즘에 의해 분석하는 방법의 일 예를 도시한 흐름도이다.15 is a flowchart illustrating an example of a method in which a delivery order distribution system analyzes an order number by a cluster analysis algorithm according to an embodiment of the present disclosure.
도 16는 본 개시의 일 실시예에 따른 배달주문 분배시스템이 구현될 수 있는 컴퓨팅 장치의 개략적인 구성을 나타내는 블록도이다.16 is a block diagram illustrating a schematic configuration of a computing device in which a delivery order distribution system according to an embodiment of the present disclosure may be implemented.
본 개시는 다양한 변환을 가할 수 있고 여러 가지 실시예를 가질 수 있는 바, 특정 실시예들을 도면에 예시하고 상세한 설명에 상세하게 설명하고자 한다. 그러나, 이는 본 개시를 특정한 실시 형태에 대해 한정하려는 것이 아니며, 본 개시의 사상 및 기술 범위에 포함되는 모든 변환, 균등물 내지 대체물을 포함하는 것으로 이해되어야 한다. 본 개시를 설명함에 있어서 관련된 공지 기술에 대한 구체적인 설명이 본 개시의 요지를 흐릴 수 있다고 판단되는 경우 그 상세한 설명을 생략한다.The present disclosure may be variously modified and have various embodiments, and specific embodiments are illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the present disclosure to specific embodiments, it should be understood to include all transformations, equivalents, and substitutes included in the spirit and scope of the present disclosure. In describing the present disclosure, when it is determined that the detailed description of the related known technology may obscure the gist of the present disclosure, the detailed description thereof will be omitted.
제1, 제2 등의 용어는 다양한 구성요소들을 설명하는데 사용될 수 있지만, 상기 구성요소들은 상기 용어들에 의해 한정되어서는 안 된다. 상기 용어들은 하나의 구성요소를 다른 구성요소로부터 구별하는 목적으로만 사용된다.Terms such as first and second may be used to describe various components, but the components should not be limited by the terms. The terms are used only for the purpose of distinguishing one component from another.
본 출원에서 사용한 용어는 단지 특정한 실시예를 설명하기 위해 사용된 것으로, 본 개시를 한정하려는 의도가 아니다. 단수의 표현은 문맥상 명백하게 다르게 뜻하지 않는 한, 복수의 표현을 포함한다. The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. Singular expressions include plural expressions unless the context clearly indicates otherwise.
본 명세서에 있어서, "포함하다" 또는 "가지다" 등의 용어는 명세서상에 기재된 특징, 숫자, 단계, 동작, 구성요소, 부품 또는 이들을 조합한 것이 존재함을 지정하려는 것이지, 하나 또는 그 이상의 다른 특징들이나 숫자, 단계, 동작, 구성요소, 부품 또는 이들을 조합한 것들의 존재 또는 부가 가능성을 미리 배제하지 않는 것으로 이해되어야 한다.In this specification, terms such as "comprise" or "have" are intended to indicate that there is a feature, number, step, action, component, part, or combination thereof described in the specification, one or more other It is to be understood that the present invention does not exclude the possibility of the presence or the addition of features, numbers, steps, operations, components, parts, or a combination thereof.
또한, 본 명세서에 있어서는 어느 하나의 구성요소가 다른 구성요소로 데이터를 '전송'하는 경우에는 상기 구성요소는 상기 다른 구성요소로 직접 상기 데이터를 전송할 수도 있고, 적어도 하나의 또 다른 구성요소를 통하여 상기 데이터를 상기 다른 구성요소로 전송할 수도 있는 것을 의미한다. 반대로 어느 하나의 구성요소가 다른 구성요소로 데이터를 '직접 전송'하는 경우에는 상기 구성요소에서 다른 구성요소를 통하지 않고 상기 다른 구성요소로 상기 데이터가 전송되는 것을 의미한다.In addition, in the present specification, when one component 'transmits' data to another component, the component may directly transmit the data to the other component, or through at least one other component. Means that the data may be transmitted to the other component. On the contrary, when one component 'directly transmits' data to another component, it means that the data is transmitted from the component to the other component without passing through the other component.
이하, 첨부된 도면들을 참조하여 본 개시의 실시예들을 중심으로 본 개시를 상세히 설명한다. 각 도면에 제시된 동일한 참조부호는 동일한 부재를 나타낸다.Hereinafter, the present disclosure will be described in detail with reference to the accompanying drawings. Like reference numerals in the drawings denote like elements.
도 1은 본 개시의 일 실시예에 따른 배달주문 분배시스템의 구성환경을 개략적으로 설명하기 위한 도면이다.1 is a view for explaining a configuration environment of the delivery order distribution system according to an embodiment of the present disclosure.
도 1에 도시된 바와 같이, 배달주문 분배시스템(100)은 배달주문 중계 시스템(200)과 연동될 수 있다.As shown in FIG. 1, the delivery order distribution system 100 may be linked with the delivery order relay system 200.
배달주문 중계시스템(200)은 주문자가 요청한 배달주문을 중계할 수 있다. 배달주문은 배달의 대상이 되는 물품을 주문자가 지정한 장소에 배달해달라는 요청일 수 있다.The delivery order relay system 200 may relay a delivery order requested by the orderer. The delivery order may be a request to deliver the goods subject to delivery to a place designated by the purchaser.
도 1에 도시된 바와 같이, 배달주문 중계시스템(200)은 주문자 단말(400 내지 400-N) 및 가맹업체(즉, 판매업소) 단말(500 내지 500-M)과 통신 가능하도록 연결될 수 있으며, 본 개시의 기술적 사상을 구현하는데 필요한 각종 데이터 및/또는 정보를 송수신할 수 있다. 배달주문 중계시스템(200)과 주문자 단말(400 내지 400-N) 및 배달주문 중계시스템(200)과 판매업소 단말(500 내지 500-M) 사이의 연결 및/또는 통신은, 근거리 통신망(Local Area Network; LAN), 광역 통신망(Wide Area Network; WAN) 또는 부가가치 통신망(Value Added Network; VAN) 등과 같은 유선 네트워크나, 이동 통신망(mobile radio communication network), 위성 통신망, 블루투스(Bluetooth), Wibro(Wireless Broadband Internet), HSDPA(High Speed Downlink Packet Access) 등과 같은 모든 종류의 무선 네트워크를 통해 실행될 수 있다.배달주문 중계시스템(200)에는 다수의 주문자 단말(400-1 내지 400-N)이 접속할 수 있으며, 배달주문 중계시스템(200)은 각각의 주문자 단말(400-1 내지 400-N)으로부터 배달주문을 요청받을 수 있다. As shown in Figure 1, the delivery order relay system 200 may be connected to communicate with the orderer terminal (400 to 400-N) and the affiliated company (that is, sales) terminal (500 to 500-M), Various data and / or information necessary to implement the technical idea of the present disclosure can be transmitted and received. The connection and / or communication between the delivery order relay system 200 and the orderer terminal 400 to 400-N and the delivery order relay system 200 and the sales office terminal 500 to 500-M may be a local area network. Wired networks such as LANs, Wide Area Networks (WANs) or Value Added Networks (VANs), mobile radio communications networks, satellite networks, Bluetooth, and Wibro (Wireless). Broadband Internet), HSDPA (High Speed Downlink Packet Access), etc. can be executed over any kind of wireless network. Delivery order relay system 200 can be connected to a number of ordering terminals (400-1 to 400-N) The delivery order relay system 200 may receive a request for delivery from each orderer terminal 400-1 to 400 -N.
배달주문 중계시스템(200)은 배달주문 중계시스템(200)에 가입한 다수의 판매업소(가맹업체)에 대한 정보 및 각각의 판매업소가 제공하는 배달물품에 대한 정보를 소정의 DB(미도시)에 저장/관리할 수 있다. 배달주문 중계시스템(200)은 배달주문 중계시스템(200)에 접속한 주문자 단말(예를 들면400-1)의 요청에 의해 배달주문 중계 시스템(200)에 미리 등록된 복수의 가맹 업체에 대한 정보 및 각각의 판매업소가 제공하는 복수의 배달물품에 대한 정보를 제공함으로써, 주문자 단말(예를 들면 400-1)에 상응하는 주문자가 이 중 어느 하나를 선택하고 배달물품에 대한 배달주문을 요청하도록 할 수 있다.The delivery order relay system 200 provides a predetermined DB (not shown) with information about a plurality of sales offices (affiliates) subscribed to the delivery order relay system 200 and information about delivery goods provided by each sales office. Can be stored / managed in The delivery order relay system 200 may provide information on a plurality of affiliates registered in advance in the delivery order relay system 200 at the request of an orderer terminal (for example, 400-1) connected to the delivery order relay system 200. And providing information on a plurality of delivery items provided by each sales office, so that an orderer corresponding to the orderer's terminal (for example, 400-1) selects any one of them and requests a delivery order for the delivery goods. can do.
배달주문 중계시스템(200)은 주문자 단말(예를 들면, 400-1)로부터 배달주문을 수신할 수 있다. 배달주문은 특정 판매업소가 제공하는 특정배달 상품에 대한 배달요청일 수 있다. 따라서, 배달주문은 판매업소에 대한 정보 및 배달물품에 대한 정보를 포함할 수 있다. 또한, 배달주문은 배달에 필요한 각종 정보(예를 들면, 주문자의 주소 등)을 더 포함할 수도 있다.The delivery order relay system 200 may receive a delivery order from the orderer terminal (for example, 400-1). A delivery order may be a delivery request for a specific delivery product provided by a particular retailer. Thus, the delivery order may include information about the sales office and information about the delivery goods. In addition, the delivery order may further include a variety of information required for delivery (for example, the address of the orderer).
한편, 배달주문 중계시스템(200)은 주문자 단말(400-1)로부터 배달주문을 수신하기 이전에, 주문자 단말(400-1)에서 판매업소가 제공하는 배달물품에 대한 배달주문을 요청할 수 있도록 주문자 단말(400-1)로 판매업소에서 제공하는 배달물품에 대한 정보를 제공할 수 있다.Meanwhile, before the delivery order relay system 200 receives the delivery order from the orderer terminal 400-1, the orderer terminal 400-1 may request the delivery order for the delivery goods provided by the sales office from the orderer terminal 400-1. The terminal 400-1 may provide information on delivery goods provided by a sales office.
배달주문 중계시스템(200)은 주문자 단말(예를 들면, 400-1)에 의해 신규 배달주문이 요청된 경우, 신규 배달주문에 상응하는 판매업소 단말(예를 들면, 500-1)로 신규 배달주문에 대한 정보를 전송할 수 있다. 배달주문 정보에는 주문자가 지정한 배달물품에 대한 정보 및 주문자에 대한 정보가 포함될 수 있다. 예를 들면, 배달물품에 대한 정보는 품목, 수량 등을 포함할 수 있으며, 주문자에 대한 정보는 주문자의 고객번호, 전화번호, 주소(배달 주소) 등을 포함할 수 있다.When the delivery order relay system 200 requests a new delivery order by the orderer's terminal (for example, 400-1), the new delivery order is delivered to the sales office terminal (for example, 500-1) corresponding to the new delivery order. Information about the order can be sent. The delivery order information may include information on the ordered delivery goods and information on the orderer. For example, the information on the delivered goods may include items, quantities, and the like, and the information on the orderer may include the customer's customer number, telephone number, address (delivery address), and the like.
한편, 배달주문 중계시스템(200)은 배달주문을 수신한 판매업소 단말(500-1)로부터 판매업소 단말(500-1)에 상응하는 판매업소에서 해당 배달주문을 승인했는지에 관한 승인 결과를 수신할 수 있다. 배달주문에 대한 승인여부는 판매업소단말(500-1)에 상응하는 업체에서 해당 배달주문을 승인하였는지 거부하였는지에 관한 정보일 수 있다. 판매업소 단말(500-1)은 수신한 배달주문의 내용을 출력하고, 배달주문에 대한 승인 혹은 거부의 선택을 판매업소 단말(500-1)의 소유자 또는 관리자로부터 입력받을 수 있다. 판매업소 단말(500-1)은 배달주문의 내용을 출력하기 위한 디스플레이 장치 혹은 프린팅 장치를 구비할 수 있으며, 배달 주문에 대한 승인 혹은 거부의 선택을 입력하기 위한 입력 버튼을 더 구비할 수도 있다. 승인 혹은 거부가 선택된 경우, 판매업소 단말(500-1)은 배달 주문에 응답을 배달주문 중계시스템(200)으로 전송할 수 있다. 그러면, 배달주문 중계시스템(200)은 판매업소 단말(500-1)이 상기 배달주문에 대한 응답을 전송한 경우, 상기 응답에 상응하는 주문확인정보를 주문자 단말(400-1)로 전송할 수 있다. 즉, 상기 배달주문에 대한 응답이 배달주문의 승인인 경우 배달주문 중계시스템(200)은 주문이 성공적으로 접수되었다는 안내정보를 전송할 수 있으며, 상기 배달주문에 대한 응답이 배달주문의 거부인 경우 배달주문 중계시스템(200)은 주문이 접수되지 못했다는 내용의 안내정보를 전송할 수 있다.Meanwhile, the delivery order relay system 200 receives an approval result regarding whether the corresponding delivery order is approved by the sales company corresponding to the sales terminal 500-1 from the sales terminal 500-1 that receives the delivery order. can do. The approval of the delivery order may be information on whether the company corresponding to the sales office terminal 500-1 has approved or rejected the delivery order. The sales office terminal 500-1 may output the contents of the received delivery order, and receive a selection of approval or rejection of the delivery order from the owner or manager of the sales terminal 500-1. The dealership terminal 500-1 may include a display device or a printing device for outputting the contents of the delivery order, and may further include an input button for inputting a selection of approval or rejection for the delivery order. When the approval or rejection is selected, the shop terminal 500-1 may transmit a response to the delivery order to the delivery order relay system 200. Then, the delivery order relay system 200 may transmit the order confirmation information corresponding to the response to the orderer terminal 400-1 when the sales office terminal 500-1 transmits a response to the delivery order. . That is, when the response to the delivery order is the approval of the delivery order, the delivery order relay system 200 may transmit the guide information that the order was successfully received, and when the response to the delivery order is the rejection of the delivery order, delivery The order relay system 200 may transmit guide information indicating that the order was not received.
일 실시예에서, 배달주문 분배시스템(100)은 배달주문 중계시스템(200)과 유무선 네트워크 등을 통하여 서로 연결될 수 있으며, 각종 데이터 및/또는 정보를 송수신할 수 있다. 예를 들어, 배달주문 중계시스템(200)은 성공적으로 접수된 신규 배달주문의 정보를 배달주문 분배 시스템(100)으로 전송할 수 있다. 구현 예에 따라 배달주문 중계시스템(200)은 신규 배달주문이 접수될 때마다 접수된 신규 배달주문의 정보를 배달주문 분배 시스템(100)으로 전송하거나 배달주문 분배시스템(100)이 요청할 때마다 그때까지 성공적으로 접수된 하나 이상의 신규 배달주문의 정보를 일괄적으로 전송할 수도 있다.In one embodiment, the delivery order distribution system 100 may be connected to each other via the delivery order relay system 200 and a wired or wireless network, and may transmit and receive various data and / or information. For example, the delivery order relay system 200 may transmit the information of the newly received delivery order to the delivery order distribution system 100. According to an embodiment, the delivery order relay system 200 transmits the information of the received new delivery order to the delivery order distribution system 100 each time a new delivery order is received, or whenever the delivery order distribution system 100 requests. It is also possible to collectively transmit the information of one or more new delivery orders that have been successfully received by.
배달주문 분배시스템(100)에는 다수의 배달원이 등록되어 있을 수 있으며, 각각의 배달원의 단말(600-1 내지 600-K)과 유무선 네트워크 등을 통하ㄷ여 서로 연결될 수 있으며, 본 개시의 기술적 사상을 구현하는데 필요한 각종 데이터 및/또는 정보를 송수신할 수 있다. 또한 배달주문 분배시스템(100)은 관리자 단말(300)과 유무선 네트워크 등을 통하여 서로 연결될 수 있으며, 본 개시의 기술적 사상을 구현하는데 필요한 각종 데이터 및/또는 정보를 송수신할 수 있다.The delivery order distribution system 100 may be registered with a plurality of delivery sources, and can be connected to each other through the terminal (600-1 to 600-K) and wired and wireless networks of each delivery source, the technical idea of the present disclosure It can transmit and receive various data and / or information necessary to implement. In addition, the delivery order distribution system 100 may be connected to each other through the manager terminal 300 and a wired or wireless network, etc., and may transmit and receive various data and / or information necessary to implement the technical idea of the present disclosure.
배달원의 단말(600-1 내지 600-K)은 배달주문 분배시스템(100)에 등록된 각 배달원이 소지하고 있는 단말일 수 있다. 배달원의 단말(600 내지 600-K)은 휴대전화, 스마트폰, 타블렛 PC, PDA(Personal Digital Assistant)를 포함하는 모바일 기기, 또는 기타 무선 접속 기능을 갖는 핸드헬드 장치를 포함하는 무선 컴퓨팅 장치 또는 다른 무선 모뎀에 연결된 프로세싱 장치일 수도 있다. 또한 상기 배달원의 단말(600 내지 600-K)은 자신의 현재 위치에 관한 정보를 획득할 수 있는 수단(예를 들면, GPS(Golbal Positioning System) 장치, IPS(Indoor Positioning System) 장치)를 구비할 수 있다. 상기 배달원의 단말(600-1 내지 600-K)은 상기 배달주문 분배시스템(100)이 제공하는 정보를 수신하여 이를 디스플레이할 수 있으며, 상기 배달주문 분배시스템(100)이 구동하는데 필요한 각종 정보를 수집하고 이를 상기 배달주문 분배시스템(100)으로 전송할 수 있다.The deliverymen's terminals 600-1 to 600 -K may be terminals possessed by each deliveryman registered in the delivery order distribution system 100. The deliverymen's terminals 600-600-K may be mobile phones, smartphones, tablet PCs, mobile devices, including personal digital assistants (PDAs), or other wireless computing devices or other handheld devices having wireless connectivity. It may be a processing device connected to a wireless modem. In addition, the terminals 600 to 600-K of the delivery person may be provided with means (for example, a GPS (Golbal Positioning System) device and an IPS (Indoor Positioning System) device) capable of obtaining information regarding its current location. Can be. Terminals 600-1 to 600-K of the delivery person may receive and display information provided by the delivery order distribution system 100, and display various types of information necessary for the delivery order distribution system 100 to drive. Can be collected and sent to the delivery order distribution system 100.
관리자 단말(300)은 배달주문 분배시스템(100)이 보유하고 있는 각종 정보를 액세스하거나, 배달주문 분배시스템(100)을 제어하기 위한 단말일 수 있다. 관리자 단말(300)은 데스크탑, 랩탑, 더미 터미널일 수 있으며, 휴대전화, 스마트폰, 타블렛 PC, PDA를 포함하는 모바일 기기, 또는 기타 무선 접속 기능을 갖는 핸드헬드 장치를 포함하는 무선 컴퓨팅 장치 또는 다른 무선 모뎀에 연결된 프로세싱 장치일 수도 있다.The manager terminal 300 may be a terminal for accessing various information held by the delivery order distribution system 100 or controlling the delivery order distribution system 100. The manager terminal 300 may be a desktop, laptop, dummy terminal, wireless computing device or other including a mobile phone, smart phone, tablet PC, mobile device including a PDA, or a handheld device having other wireless access functions. It may be a processing device connected to a wireless modem.
한편, 판매업소 단말(500 내지 500-M)은 데스크탑, 랩탑일 수 있으며, 휴대전화, 스마트폰, 타블렛 PC, PDA(Personal Digital Assistant)를 포함하는 모바일 기기, 또는 기타 무선 접속 기능을 갖는 핸드헬드 장치를 포함하는 무선 컴퓨팅 장치 또는 다른 무선 모뎀에 연결된 프로세싱 장치일 수도 있다.On the other hand, the sales terminal (500 to 500-M) may be a desktop, a laptop, a mobile phone, a smartphone, a tablet PC, a mobile device including a personal digital assistant (PDA), or a handheld having other wireless connection functions. It may be a wireless computing device comprising the device or a processing device coupled to another wireless modem.
실시예에 따라서, 판매업소 단말(500 내지 500-M)은 POS(Point of Sale) 단말기에 포함되는 형태 또는 POS 단말기와 소정의 인터페이스를 통해 연결된 형태일 수도 있으며, 이 경우, 상기 판매업소 단말(500 내지 500-M)은 본 개시의 기술적 사상을 구현하는데 필요한 각종 기능 및 신용카드 조회/결제 기능을 함께 수행할 수도 있다.According to an embodiment, the sales terminal 500 to 500-M may be a type included in a point of sale (POS) terminal or a form connected to a POS terminal through a predetermined interface. In this case, the sales terminal ( 500 to 500-M) may perform various functions and credit card inquiry / payment functions necessary to implement the technical idea of the present disclosure.
주문자 단말(400-1 내지 400-N) 역시 데스크탑, 랩탑일 수 있으며, 휴대전화, 스마트폰, 타블렛 PC, PDA(Personal Digital Assistant)를 포함하는 모바일 기기, 또는 기타 무선 접속 기능을 갖는 핸드헬드 장치를 포함하는 무선 컴퓨팅 장치 또는 다른 무선 모뎀에 연결된 프로세싱 장치일 수도 있다. 또한 주문자 단말(400-1 내지 400-N)에는 배달주문 중계시스템(200)에 미리 등록된 판매업소 및 각 판매업소가 제공하는 배달물품의 정보를 디스플레이하고, 사용자로부터 배달주문을 입력받아 이를 상기 배달주문 중계시스템(200)으로 전송하는 기능을 수행하는 배달 애플리케이션(예를 들면, 배달의 민족 애플리케이션 등)이 미리 설치되어 있을 수 있다.The orderer terminals 400-1 to 400 -N may also be desktops, laptops, mobile phones, smartphones, tablet PCs, mobile devices including personal digital assistants (PDAs), or other handheld devices with wireless connectivity. It may be a wireless computing device or a processing device coupled to another wireless modem. In addition, the orderer terminals 400-1 to 400 -N display information on the sales offices pre-registered in the delivery order relay system 200 and the delivery items provided by each sales office, and receive the delivery orders from the user. A delivery application (eg, ethnic application of delivery, etc.) that performs a function of transmitting to the delivery order relay system 200 may be installed in advance.
한편, 도 1에서는 배달주문 분배시스템(100)이 배달주문 중계시스템(200)과 독립된 시스템으로 구현되는 예에 대하여 도시하고 있으나, 실시예에 따라서 배달주문 분배시스템(100)은 배달주문 중계시스템(200) 내에 포함된 일부 구성요소로서 구현될 수도 있다.Meanwhile, although FIG. 1 illustrates an example in which the delivery order distribution system 100 is implemented as a system independent from the delivery order relay system 200, the delivery order distribution system 100 according to the embodiment is a delivery order relay system ( It may be implemented as some component contained within 200).
도 2a는 본 개시의 일 실시예에 따른 배달주문 분배시스템(100)의 개략적인 구성을 나타내는 블록도이다.2A is a block diagram illustrating a schematic configuration of a delivery order distribution system 100 according to an embodiment of the present disclosure.
도 2a를 참조하면, 배달주문 분배시스템(100)은 DB(110), 통신 모듈(120), DB관리모듈(130), 정보획득모듈(140), 배달주문 선정모듈(150), 배달주문 분석모듈(155), 배달원 분석모듈(160), 배달원선정모듈(170), 통계자료 수집모듈(180), 대기장소 선정모듈(190)을 포함할 수 있다. 본 개시의 실시예에 따라서는, 도 2의 구성요소들 중 일부 구성요소는 반드시 본 개시의 구현에 필수적으로 필요한 구성요소에 해당하지 않을 수도 있으며, 또한 실시예에 따라 상기 배달주문 분배시스템(100)은 이보다 더 많은 구성요소를 포함할 수도 있음은 물론이다. 예를 들어 배달주문 분배시스템(100)은 배달주문 분배시스템(100)에 포함된 다른 구성들(예를 들면, DB(110), 통신 모듈(120), DB관리모듈(130), 정보획득모듈(140), 배달주문 선정모듈(150), 배달주문 분석모듈(155), 배달원 분석모듈(160), 배달원 선정모듈(170), 통계자료 수집모듈(180) 및/또는 대기장소 선정모듈(190) 등)의 기능 및/또는 리소스를 제어할 수는 제어모듈(미도시)을 더 포함할 수 있다.Referring to Figure 2a, the delivery order distribution system 100 DB 110, communication module 120, DB management module 130, information acquisition module 140, delivery order selection module 150, delivery order analysis The module 155 may include a delivery source analyzing module 160, a delivery source selecting module 170, a statistical data collecting module 180, and a waiting place selecting module 190. According to an embodiment of the present disclosure, some of the components of FIG. 2 may not necessarily correspond to components necessary for the implementation of the present disclosure, and also according to an embodiment, the delivery order distribution system 100 ) May also include more components than this. For example, the delivery order distribution system 100 may include other components included in the delivery order distribution system 100 (eg, DB 110, communication module 120, DB management module 130, and information acquisition module). 140, the delivery order selection module 150, the delivery order analysis module 155, the delivery source analysis module 160, the delivery source selection module 170, the statistical data collection module 180, and / or the standby location selection module 190. It may further include a control module (not shown) to control the function and / or resources of the).
상기 배달주문 분배시스템(100)은 본 개시의 기술적 사상을 구현하기 위해 필요한 하드웨어 리소스(resource) 및/또는 소프트웨어를 구비할 수 있으며, 반드시 하나의 물리적인 구성요소를 의미하거나 하나의 장치를 의미하는 것은 아니다. 즉, 상기 배달주문 분배시스템(100)은 본 개시의 기술적 사상을 구현하기 위해 구비되는 하드웨어 및/또는 소프트웨어의 논리적인 결합을 의미할 수 있으며, 필요한 경우에는 서로 이격된 장치에 설치되어 각각의 기능을 수행함으로써 본 개시의 기술적 사상을 구현하기 위한 논리적인 구성들의 집합으로 구현될 수도 있다. 또한, 상기 배달주문 분배시스템(100)은 본 개시의 기술적 사상을 구현하기 위한 각각의 기능 또는 역할별로 별도로 구현되는 구성들의 집합을 의미할 수도 있다. 예를 들면, 상기 DB(110), 통신 모듈(120), DB관리모듈(130), 정보획득모듈(140), 배달주문 선정모듈(150), 배달주문 분석모듈(155), 배달원 분석모듈(160), 배달원 선정모듈(170), 통계자료 수집모듈(180) 및/또는 대기장소 선정모듈(190)은 서로 다른 물리적 장치에 위치할 수도 있고, 동일한 물리적 장치에 위치할 수도 있다. 또한, 구현 예에 따라서는 통신 모듈(120), DB관리모듈(130), 정보획득모듈(140), 배달주문 선정모듈(150), 배달주문 분석모듈(155), 배달원 분석모듈(160), 배달원 선정모듈(170), 통계자료 수집모듈(180) 및/또는 대기장소 선정모듈(190) 등 각각의 모듈을 구성하는 세부구성들 역시 서로 다른 물리적 장치에 위치하고, 서로 다른 물리적 장치에 위치한 세부구성들이 서로 유기적으로 결합되어 각각의 모듈들이 수행하는 기능을 실현할 수도 있다.The delivery order distribution system 100 may include hardware resources and / or software necessary to implement the technical idea of the present disclosure, and may necessarily mean one physical component or one device. It is not. That is, the delivery order distribution system 100 may refer to a logical combination of hardware and / or software provided to implement the technical spirit of the present disclosure, and if necessary, are installed in devices spaced apart from each other to provide respective functions. It may be implemented as a set of logical configurations for implementing the technical spirit of the present disclosure by performing the following. In addition, the delivery order distribution system 100 may refer to a set of components that are separately implemented for each function or role for implementing the technical spirit of the present disclosure. For example, the DB 110, communication module 120, DB management module 130, information acquisition module 140, delivery order selection module 150, delivery order analysis module 155, delivery analysis module ( 160, the delivery source selection module 170, the statistical data collection module 180, and / or the standby location selection module 190 may be located in different physical devices or may be located in the same physical device. In addition, according to the embodiment, the communication module 120, DB management module 130, information acquisition module 140, delivery order selection module 150, delivery order analysis module 155, delivery agent analysis module 160, Detailed components constituting each module, such as the delivery source selection module 170, the statistical data collection module 180 and / or the standby location selection module 190 is also located in different physical devices, detailed configuration located in different physical devices They may be organically combined with each other to realize the functions that each module performs.
또한, 본 명세서에서 모듈이라 함은, 본 개시의 기술적 사상을 수행하기 위한 하드웨어 및 상기 하드웨어를 구동하기 위한 소프트웨어의 기능적, 구조적 결합을 의미할 수 있다. 예를 들면, 상기 모듈은 소정의 코드와 상기 소정의 코드가 수행되기 위한 하드웨어 리소스의 논리적인 단위를 의미할 수 있으며, 반드시 물리적으로 연결된 코드를 의미하거나, 한 종류의 하드웨어를 의미하는 것은 아님은 통상의 기술자에게는 용이하게 추론될 수 있다.In addition, the term "module" in the present specification may mean a functional and structural combination of hardware for performing the technical idea of the present disclosure and software for driving the hardware. For example, the module may mean a logical unit of a predetermined code and a hardware resource for performing the predetermined code, and does not necessarily mean a physically connected code or a kind of hardware. It can be easily inferred by those skilled in the art.
도 2a를 참조하면, 통신 모듈(120)은 배달원 단말(600-1 내지 600-K) 및/또는 배달주문 중계시스템(200)과 통신을 수행할 수 있으며, 각종 데이터, 신호 및/또는 정보를 송수신할 수 있다.Referring to FIG. 2A, the communication module 120 may communicate with the deliverymen terminals 600-1 to 600 -K and / or the delivery order relay system 200, and may provide various data, signals, and / or information. Can send and receive
DB(110)는 주문자 단말(400-1 내지 400-N)에 의해 요청된 배달주문에 대한 각종 정보 및/또는 배달주문 분배시스템(100)에 미리 등록된 등록 배달원에 대한 각종 정보를 저장할 수 있다. DB 110 may store a variety of information about the delivery order requested by the orderer terminal (400-1 to 400-N) and / or a variety of information about the registered delivery agent registered in advance in the delivery order distribution system 100. .
DB관리모듈(130)은 상기 DB(110) 상에 각종 정보를 생성하거나 삭제할 수 있으며, 필요에 따라 DB(110) 상의 각종 정보를 업데이트할 수 있다.The DB management module 130 may generate or delete various kinds of information on the DB 110 and may update various kinds of information on the DB 110 as necessary.
DB관리모듈(130)은 상기 배달주문 중계시스템(200)으로부터 신규 배달주문의 정보가 전송되면, 신규 배달주문의 정보를 저장하기 위한 레코드를 DB(110) 상에 생성할 수 있다.When the information of the new delivery order is transmitted from the delivery order relay system 200, the DB management module 130 may generate a record on the DB 110 to store the information of the new delivery order.
DB(110) 상에 저장되는 배달주문에 대한 정보는 주문 ID(식별정보), 주문요청시각, 판매업소정보(판매업소 ID, 판매업소의 위치정보(예를 들면, 판매업소의 위치좌표)), 주문물품에 대한 정보(품목, 수량 등), 배달상태정보, 배정시각, 픽업시각, 배달완료시각, 픽업예정시각, 배달완료예정시각, 배정된 배달원의 ID 등을 포함할 수 있다.The information on the delivery order stored on the DB 110 includes the order ID (identification information), the order request time, the sales office information (the sales office ID, the location information of the sales office (for example, the location coordinates of the sales office)). It may include information on the order (item, quantity, etc.), delivery status information, assignment time, pickup time, delivery completion time, scheduled pickup time, delivery completion scheduled, ID of the assigned delivery.
DB관리모듈(130) 또는 배달주문 중계시스템(200)은 DB(110)상에 생성된 배달주문에 대한 정보 중 일부를 업데이트할 수 있다. 예를 들면, DB관리모듈(130)은 배달원 단말(예를 들면, 600-1)로부터 수신하는 배달원 상태정보에 따라 배달주문의 상태정보를 업데이트할 수 있으며, 배정시각, 픽업시각, 배달완료시각, 픽업예정시각, 배달완료예정시각, 배정된 배달원의 ID를 업데이트할 수도 있다.The DB management module 130 or the delivery order relay system 200 may update some of the information about the delivery order generated on the DB 110. For example, the DB management module 130 may update the status information of the delivery order in accordance with the delivery status information received from the delivery terminal (for example, 600-1), assignment time, pickup time, delivery completion time It is also possible to update the scheduled pickup time, the scheduled delivery completion time, and the ID of the assigned delivery person.
한편, DB(110)에는 배달주문 분배시스템(100)에 미리 등록된 복수의 배달원(이하, '등록 배달원'이라고 함)에 대한 정보가 생성될 수 있다. 등록배달원에 대한 정보는 배달원 ID, 배달원의 위치정보(예를 들면, 배달원의 현재 위치좌표), 배달원의 일일 총 이동거리, 배달원의 일일 총 이동시간, 배정된 배달주문에 대한 정보, 배달원의 상태정보 등을 포함할 수 있다.On the other hand, the DB 110 may generate information about a plurality of delivery sources (hereinafter referred to as "registration delivery") registered in advance in the delivery order distribution system 100. The information on the registered delivery person includes the delivery ID, the location information of the delivery person (for example, the current location coordinates of the delivery person), the total travel distance of the delivery person, the total travel time of the delivery person, the information on the assigned delivery order, the status of the delivery person. Information and the like.
배달원의 상태는 해당 배달원이 배달주문의 배정을 대기중인 상태인 배정대기상태, 해당 배달원에 배달주문의 배정이 완료된 상태인 배정완료상태, 해당 배달원이 판매업소로 이동하고 있는 상태인 픽업중상태, 해당 배달원이 판매업소에 방문하여 배달물품을 픽업한 상태인 픽업완료상태, 해당 배달원이 픽업을 완료한 후 배달지로 이동중인 상태인 배달중상태, 해당 배달원이 배달지에 도착하여 배달을 완료한 상태인 배달완료상태 등일 수 있다.The state of the courier is the waiting state for the courier waiting for the assignment of the delivery order, the assignment completion state for which the delivery order has been assigned to the courier, the pickup state for the courier moving to the sales office, and the corresponding courier. A pickup completed state in which the deliveryman visits the sales office and picks up the delivery item, a delivery state in which the deliveryman is moving to the delivery destination after completing the pickup, and a delivery in which the deliveryman arrives at the delivery place and completes the delivery. Completion status, and so on.
등록 배달원에 대한 정보는 DB관리모듈(130)에 의해 업데이트될 수 있다. 예를 들면, DB관리모듈(130)은 배달원 단말(예를 들면, 600-1)부터 수신하는 정보에 따라 배달원의 상태정보, 배달원의 위치정보를 업데이트할 수 있으며, 배달원의 일일 총 이동거리, 배달원의 일일 총 이동시간, 배정된 배달주문에 대한 정보를 업데이트할 수도 있다.The information about the registered delivery person may be updated by the DB management module 130. For example, the DB management module 130 may update the deliveryman's status information, the deliveryman's location information according to the information received from the deliveryman terminal (for example, 600-1), the total moving distance of the deliveryman, You can also update the delivery person's daily total travel time and information on assigned delivery orders.
한편, 도 2a는 DB(110)가 배달주문 분배시스템(100) 측에 구현되는 예를 도시하고 있으나, 구현 예에 따라서는 이와 달리 배달주문 중계시스템(200)에 상기 DB(100)가 포함되어 있을 수도 있으며, 별도의 독립된 시스템으로 구현될 수도 있다.On the other hand, Figure 2a shows an example in which the DB 110 is implemented on the delivery order distribution system 100 side, according to the implementation is different from the delivery order relay system 200 is included in the DB (100) It may be present, or may be implemented as a separate independent system.
한편, 통신 모듈(120)은 등록 배달원의 단말(600-1 내지 600-K)로부터 각 등록배달원의 위치 정보 및/또는 상태정보를 수신할 수 있다. 예를 들어 각 등록 배달원의 단말(600-1 내지 600-K)는 주기적으로 또는 배달주문 분배시스템(100)이 요청할 때마다 자신의 위치 정보를 전송할 수 있다.Meanwhile, the communication module 120 may receive location information and / or status information of each registered deliveryman from the terminals 600-1 to 600 -K of the registered deliveryman. For example, the terminals 600-1 to 600-K of each registered delivery person may transmit their location information periodically or whenever the delivery order distribution system 100 requests them.
또한, 각 배달원은 자신의 상태가 변경될 때마다 변경된 상태를 자신이 보유하고 있는 단말에 입력할 수 있으며, 배달원의 단말(600-1 내지 600-K)은 각 배달원의 상태가 변경되는 경우 또는 배달주문 분배시스템(100)이 요청할 때마다 배달원의 상태정보를 전송할 수 있다.In addition, each courier may input the changed state to the terminal possessing each time the state of the courier changes, and the terminals 600-1 to 600-K of the courier may change the state of each courier or The delivery order distribution system 100 may transmit the status information of the delivery person whenever requested.
한편, 정보획득모듈(140)은 하나 이상의 고객으로부터의 복수의 배달주문들을 획득할 수 있다. 일 실시예에서, 정보획득모듈(140)은 DB(110)에 저장된 배달주문의 정보를 획득할 수 있다. 각각의 주문정보는, 해당 주문정보에 상응하는 판매업소의 위치정보 및 배달도착지의 위치정보를 포함할 수 있다. 또한, 본 명세서에서 "배달주문"이라는 용어 자체가 본 명세서에서 상술하는 '배달주문에 대한 주문정보'를 포함하여 지칭하는 것으로 해석될 수 있다.Meanwhile, the information acquisition module 140 may obtain a plurality of delivery orders from one or more customers. In one embodiment, the information acquisition module 140 may obtain the information of the delivery order stored in the DB (110). Each order information may include location information of a sales office and location information of a delivery destination corresponding to the corresponding order information. In addition, in the present specification, the term "delivery order" itself may be interpreted to include the 'order information for the delivery order' described in detail herein.
정보획득모듈(140)은 배달원의 정보를 획득할 수도 있다. 또한, 정보획득모듈(140)은 복수의 배달원에 대한 배달원정보를 획득할 수 있다. 각각의 배달원정보는, 해당 배달원정보에 상응하는 배달원의 위치정보를 포함할 수 있다. 정보획득모듈(140)은 DB(110)로부터 정보를 획득할 수도 있으며, 경우에 따라서는 배달원의 단말(600-1 내지 600-K)로부터 정보를 획득할 수도 있다.The information acquisition module 140 may obtain information of the delivery person. In addition, the information acquisition module 140 may obtain delivery source information for a plurality of delivery sources. Each deliveryman information may include the location information of the deliveryman corresponding to the deliveryman information. The information acquisition module 140 may obtain information from the DB 110, and in some cases, may obtain information from the terminals 600-1 to 600 -K of the delivery person.
한편, 배달주문 선정모듈(150)은 DB(110)에 추가된 신규 배달주문 중 적어도 일부를 분배 대상 배달 주문으로 선정할 수 있다. 신규 배달주문은 아직 배달원에게 배정되지 않은 배달주문을 의미할 수 있다. 또한, 신규 배달주문은, 예컨대, 배달원에게 배정된 적이 있으나 배정이 취소되거나 임의의 사정으로 인해 배달이 완료되지 못하여 다시 배정이 필요한 배달주문 등을 포함하여, 현재 배정이 요구되는 모든 배달주문을 의미할 수도 있다.On the other hand, the delivery order selection module 150 may select at least some of the new delivery orders added to the DB 110 as a distribution target delivery order. A new delivery order may mean a delivery order that has not yet been assigned to a deliveryman. In addition, a new delivery order means all delivery orders that are currently assigned, including delivery orders that have been assigned to the deliveryman but are not canceled or cannot be completed due to any circumstances and require re-allocation. You may.
일 실시예에서 배달주문 선정모듈(150)은 DB(110)에 일정 개수의 신규 배달주문이 쌓인 경우 상기 일정 개수의 신규 배달주문을 분배 대상 배달 주문으로 선정할 수 있다. 다른 일 실시예에서, 상기 배달주문 분배시스템(100)은 일정 기간 동안 쌓인 신규 배달주문을 분배 대상 배달 주문으로 선정할 수 있다. 다른 일 실시예에서, 배달주문 선정모듈(150)은 관리자 단말(300)에 의해 지정된 신규 배달주문을 분배 대상 배달 주문으로 선정할 수 있다. 다른 일 실시예에서, 배달주문 선정모듈(150)은 또 다른 임의의 기준에 따라 분배 대상 배달 주문을 선정할 수 있다.In an embodiment, the delivery order selection module 150 may select the predetermined number of new delivery orders as a distribution target delivery order when a certain number of new delivery orders are accumulated in the DB 110. In another embodiment, the delivery order distribution system 100 may select a new delivery order accumulated for a certain period as a distribution target delivery order. In another embodiment, the delivery order selection module 150 may select a new delivery order specified by the manager terminal 300 as a distribution target delivery order. In another embodiment, the delivery order selection module 150 may select a distribution target delivery order according to another arbitrary criterion.
도 2b는 도 2a의 배달주문 분석모듈의 개략적인 구성을 나타내는 블록도이다. 도 2b에 도시된 바와 같이, 배달주문 분석모듈(155)은 예상이동시간분석모듈(156) 및/또는 준비예상시간분석모듈(157)을 포함할 수 있다.Figure 2b is a block diagram showing the schematic configuration of the delivery order analysis module of Figure 2a. As shown in FIG. 2B, the delivery order analysis module 155 may include an estimated travel time analysis module 156 and / or a preparation time analysis module 157.
예상이동시간분석모듈(156)은 정보획득모듈(140)로부터 수신한 배달주문의 주문정보에 포함된 판매업소의 위치정보 및 배달도착지의 위치정보와 정보획득모듈(140)로부터 수신한 배달원 정보에 포함된 배달원의 위치정보 중 하나 이상에 기초하여, 배달원의 예상이동시간을 결정할 수 있다. 일 실시예에서, 배달원의 예상이동시간은 배달원의 현재위치에서 배달주문에 상응하는 판매업소까지 이동하는데 걸리는 예상시간을 포함할 수 있다. 일 실시예에서, 배달원의 예상이동시간은, 배달원이 배달원의 현재위치로부터 판매업소의 위치까지 이동하는데 걸리는 제1 예상이동시간 및 배달원이 판매업소의 위치로부터 배달도착지의 위치까지 이동하는데 걸리는 제2 예상이동시간을 포함할 수 있다. Estimated travel time analysis module 156 is based on the location information of the sales office included in the order information of the delivery order received from the information acquisition module 140 and the location information of the delivery destination and the delivery information received from the information acquisition module 140. Based on one or more of the location information of the included deliveryman, it is possible to determine the estimated moving time of the deliveryman. In one embodiment, the estimated delivery time of the deliveryman may include an estimated time taken to move from the current location of the deliveryman to the sales office corresponding to the delivery order. In one embodiment, the estimated delivery time of the deliveryman is a first estimated travel time for the deliveryman to move from the current location of the deliveryman to the location of the dealership and a second time for the deliveryman to move from the location of the dealership to the location of the delivery destination. May include estimated travel time.
또한, 준비예상시간분석모듈(157)은 배달업소에서 배달주문을 받은 후 배달물품의 준비가 완료될 때까지 걸리는 준비완료예상시간을 결정할 수 있다. 일 실시예에서, 배달물품의 준비완료예상시간은 판매업소가 배달주문을 수신한 시점으로부터 그 배달주문이 요청하는 배달물품을 준비완료 하는데 까지 걸리는 예상시간을 포함할 수 있다. 일 실시예에서, 준비완료예상시간은, 배달주문의 주문시간, 배달물품의 주문수량, 배달물품의 품목, 또는 배달물품의 특성 중 하나 이상에 기초하여 결정될 수 있다.In addition, the preparation expected time analysis module 157 may determine the preparation completion estimated time taken until the preparation of the delivery article is completed after receiving the delivery order from the delivery shop. In one embodiment, the estimated time to prepare a delivery item may include an estimated time from the point of time at which the retailer receives the delivery order to the completion of preparation of the delivery item requested by the delivery order. In one embodiment, the preparation completion time may be determined based on one or more of the order time of the delivery order, the order quantity of the delivery article, the item of the delivery article, or the characteristics of the delivery article.
한편, 도 2c는 도 2a의 배달원 분석모듈(160)의 개략적인 구성을 나타내는 블록도이다. 도 2c에 도시된 바와 같이 배달원 분석모듈(160)은 상태분석모듈(161) 및/또는 피로도 분석모듈(162)을 포함할 수 있다.On the other hand, Figure 2c is a block diagram showing a schematic configuration of the delivery source analysis module 160 of Figure 2a. As shown in FIG. 2C, the delivery agent analysis module 160 may include a state analysis module 161 and / or a fatigue analysis module 162.
상태분석모듈(161)은 배달원의 상태를 판단할 수 있다. 배달원의 상태는 해당 배달원이 배달주문의 배정을 대기중인 상태인 배정대기상태, 해당 배달원에 배달주문의 배정이 완료된 상태인 배정완료, 해당 배달원이 판매업소로 이동하고 있는 상태인 픽업중, 해당 배달원이 판매업소에 방문하여 배달물품을 픽업한 상태인 픽업완료, 해당 배달원이 픽업을 완료한 후 배달지로 이동중인 상태인 배달중, 해당 배달원이 배달지에 도착하여 배달을 완료한 상태인 배달완료 등일 수 있다. The state analysis module 161 may determine the state of the delivery person. The status of the deliveryman is the waiting status for the deliveryman who is waiting for the assignment of the delivery order, the completion of the assignment with the delivery order completed to the deliveryman, the pickup of the deliveryman being moved to the sales office, It may be a completion of pickup in which the delivery agent has picked up the delivery item at the sales office, a delivery in which the deliveryman is moving to the delivery destination after completing the pickup, and a delivery completion in which the deliveryman has arrived and completed delivery. .
피로도 분석모듈(162)은 배달원의 피로도를 결정할 수 있다. 피로도는, 예컨대, 해당 배달원의 총 이동거리, 해당 배달원의 총 이동시간, 해당 배달원이 휴식 없이 현재까지 연속적으로 이동한 거리 또는 해당 배달원이 휴식 없이 현재까지 연속적으로 이동한 시간에 의해 결정되는 수치일 수 있다. Fatigue analysis module 162 may determine the fatigue of the deliveryman. The fatigue level is, for example, a numerical value determined by the total distance traveled by the deliveryman, the total travel time of the deliveryman, the distance traveled by the deliveryman continuously to the present without break, or the time by which the deliveryman traveled continuously to the present without break. Can be.
배달원 선정모듈(170)은 정보획득모듈(140)로부터 수신한 배달주문의 주문정보 및 배달원정보에 기초하여, 복수의 분배 대상 배달주문을 복수의 배달원에 배정할 수 있다(즉, 각각의 배달주문을 처리할 배달원을 선정할 수 있다). 일 실시예에서, 배달원 선정모듈(170)은 복수의 배달주문들 중 하나 이상의 배달주문을 상기 복수의 배달원들 중 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 복수의 배달주문들 중 하나 이상의 배달주문에 대한 예상소요시간 총합을 결정할 수 있다. 일 실시예에서, 예상소요시간 총합은, 복수의 배달주문들 중 하나 이상의 배달주문에 대하여 각 배달주문 별 상기 예상이동시간을 합한 값에 기초하여 결정될 수 있다.The delivery source selection module 170 may assign a plurality of distribution target delivery orders to a plurality of delivery sources based on the order information and the delivery source information of the delivery order received from the information acquisition module 140 (that is, each delivery order). You can select a delivery person to handle the process). In one embodiment, the delivery selector module 170 is based on a delivery order-deliverer assignment combinations that randomly assign one or more delivery orders from among a plurality of delivery orders to one or more of the plurality of delivery orders. You can determine the total estimated time required for one or more delivery orders. In one embodiment, the total estimated time required may be determined based on the sum of the estimated travel times for each delivery order for one or more delivery orders among a plurality of delivery orders.
또한, 배달원 선정모듈(170)은 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 복수의 배달원들 중 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하도록 구성될 수 있다.In addition, the delivery selector module 170 may be configured to select one or more delivery agents to process the plurality of delivery orders of the plurality of delivery agents, based on the delivery order-delivery assignment combination to minimize the total estimated time required.
배달원 선정모듈(170)이 복수의 배달주문을 처리할 하나 이상의 배달원을 선정하는 방법에 대한 추가적인 특징에 관하여는 후술하기로 한다.Additional features of how the delivery source selection module 170 selects one or more delivery agents to process a plurality of delivery orders will be described later.
한편 도 2d는 도 2a의 배달원 선정모듈(170)의 개략적인 구성을 도시한 블록도이다. 도 2d를 참조하면 배달원 선정모듈(170)은 배달원 선정에 필요한 각종 수식 및 값을 연산하는 연산모듈(171), 하나 이상의 배달주문에 대한 예상소요시간 또는 이들의 총합을 결정하는 예상소요시간 분석모듈(172) 및 상기 연산모듈(171)의 연산 값 및/또는 예상소요시간 분석모듈(172)의 결과 값에 기초하여 배달원을 선정하는 배달원 판단모듈(173)을 포함할 수 있다.2D is a block diagram illustrating a schematic configuration of the delivery source selection module 170 of FIG. 2A. Referring to FIG. 2D, the deliveryman selection module 170 includes a calculation module 171 for calculating various equations and values necessary for selecting a deliveryman, and an estimated time analysis module for determining an estimated time required for one or more delivery orders or a total thereof. And a delivery source determination module 173 for selecting a delivery source based on the calculation value of the calculation module 171 and / or the result value of the estimated time analysis module 172.
한편, 통신 모듈(120)은 복수의 배달원 각각에 대하여, 상기 배달원의 단말기로 상기 배달원에 배정된 배달주문의 주문정보를 전송할 수 있다.Meanwhile, the communication module 120 may transmit, to each of a plurality of deliverymen, order information of a delivery order assigned to the deliveryman to a terminal of the deliveryman.
통계자료 수집모듈(180)은 배달주문 분배시스템(100)에 등록된 각각의 등록판매업소의 요일 및 시간대 별 배달주문 개수에 대한 소정기간(예컨대, 과거 일정기간) 동안의 통계 자료를 수집할 수 있다.The statistical data collection module 180 may collect statistical data for a predetermined period (for example, a predetermined period of time) for the number of delivery orders for each day and time of each registered agency registered in the delivery order distribution system 100. have.
대기장소 선정모듈(190)은 수집한 통계 자료에 기초하여, 복수의 배달원 중 배정받은 배달주문을 완료한 완료 배달원의 대기장소를 선정할 수 있다. 대기장소 선정모듈(190)은 등록판매업소 각각에 대하여 산출한 잔여 주문수를 바탕으로 복수의 군집 영역들을 판단한 후, 그 중 하나의 군집 영역을 선정하여 선정된 군집 영역에 속하는 임의의 장소를 완료 배달원의 대기장소로 결정할 수 있다.The waiting place selection module 190 may select the waiting place of the completed deliveryman who completed the assigned delivery order among the plurality of deliverymen based on the collected statistical data. The waiting place selection module 190 determines a plurality of cluster areas based on the remaining orders calculated for each of the registered dealers, and then selects one of the cluster areas to complete any place belonging to the selected cluster area. This can be determined by the delivery person's waiting area.
한편 통신 모듈(120)은 선정된 대기장소 정보를 완료 배달원의 단말로 전송할 수 있다.Meanwhile, the communication module 120 may transmit the selected waiting place information to the terminal of the completed delivery person.
도 3은 본 개시의 일 실시예에 따른 배달주문 분배시스템(100)이 수행하는 배달주문 분배방법을 개략적으로 도시한 흐름도이다.3 is a flowchart schematically illustrating a delivery order distribution method performed by a delivery order distribution system 100 according to an exemplary embodiment of the present disclosure.
도 3을 참조하면, 배달주문 분배시스템(100)의 정보획득모듈(140)은 하나 이상의 고객으로부터의 복수의 배달주문들을 획득할 수 있다(S100). 이때, 복수의 배달주문들 각각은 상기 배달주문에 상응하는 판매업소의 위치 및 상기 배달주문에 상응하는 배달도착지의 위치를 포함할 수 있다.Referring to FIG. 3, the information acquisition module 140 of the delivery order distribution system 100 may obtain a plurality of delivery orders from one or more customers (S100). In this case, each of the plurality of delivery orders may include the location of the sales office corresponding to the delivery order and the location of the delivery destination corresponding to the delivery order.
예를 들어, 고객이 고객의 단말기(예를 들면, 400-1)을 통해 배달주문 중계시스템(200)으로 배달주문을 요청하면 요청된 신규 배달주문이 DB(110)에 등록될 수 있으며, 상기 정보획득모듈(140)은 DB(110)에 등록된 배달주문을 획득할 수 있다. 판매업소의 위치는 상기 판매업소의 위치를 나타내는 좌표의 형태로 표현될 수 있으며, 배달도착지의 위치는 배달주문에 상응하는 물품이 도착할 위치의 좌표의 형태로 표현될 수 있다.For example, when a customer requests a delivery order to the delivery order relay system 200 through the customer's terminal (eg, 400-1), the requested new delivery order may be registered in the DB 110. The information acquisition module 140 may obtain a delivery order registered in the DB 110. The location of the sales office may be expressed in the form of coordinates indicating the location of the sales office, and the location of the delivery destination may be expressed in the form of the coordinates of the location where the goods corresponding to the delivery order will arrive.
상기 정보획득모듈(140)이 획득하는 배달주문은 아직 배달원에게 배정되지 않은 신규 배달주문을 포함하거나, 현재 배정이 요구되는 모든 배달주문을 포함할 수 있다.The delivery order acquired by the information acquisition module 140 may include new delivery orders that have not yet been assigned to the delivery person, or may include all delivery orders that are currently required to be assigned.
상기 복수의 배달주문들은 일정개수의 신규 배달주문들일 수 있다. 이 경우, 상기 정보획득모듈(140)은 상기 DB(110)에 누적되어 있는 신규 배달주문의 개수를 지속적으로 확인하고, 일정 개수의 신규배달주문들이 누적된 경우 상기 DB(110) 에 누적된 일정 개수의 배달주문들을 획득할 수 있다.The plurality of delivery orders may be a certain number of new delivery orders. In this case, the information acquisition module 140 continuously checks the number of new delivery orders accumulated in the DB 110, and when a predetermined number of new delivery orders are accumulated, the schedule accumulated in the DB 110. A number of delivery orders can be obtained.
또는 복수의 배달주문들은 일정기간 동안 누적된 신규 배달주문들일 수 있다. 이 경우, 상기 정보획득모듈(140)은 일정기간을 주기로 상기 DB(110)에 등록된 신규 배달주문을 일괄적으로 획득할 수 있다.Alternatively, the plurality of delivery orders may be new delivery orders accumulated over a period of time. In this case, the information acquisition module 140 may collectively obtain new delivery orders registered in the DB 110 at regular intervals.
또는 복수의 배달주문들은 소정의 기준에 따라 분배대상으로 선정된 배달주문들을 포함할 수 있다. 선정하는 기준은 예를 들면, 배달주문이 등록된 시간, 배달지의 위치, 배달주문에 상응하는 배달물품의 수량이나 종류 등일 수 있으나 본 개시의 기술적 사상이 이에 한정되는 것은 아니며, 기타 다양한 기준이 있을 수 있다.Alternatively, the plurality of delivery orders may include delivery orders selected for distribution according to predetermined criteria. The criteria for selecting may be, for example, the time when the delivery order is registered, the location of the delivery place, the quantity or type of the delivery items corresponding to the delivery order, but the technical spirit of the present disclosure is not limited thereto. Can be.
또한, 배달주문 분배시스템(100)의 정보획득모듈(140)은 복수의 배달원들에 각각 상응하는 복수의 배달원들의 위치정보들(예를 들면, 배달원의 현재위치를 나타내는 좌표)을 획득할 수 있다(S110). 상기 정보획득모듈(140)은 각각의 배달원들의 단말기로부터 해당 배달원의 위치를 획득할 수 있다.In addition, the information acquisition module 140 of the delivery order distribution system 100 may obtain the location information (for example, coordinates indicating the current location of the delivery source) of the plurality of delivery personnel respectively corresponding to the plurality of delivery personnel. (S110). The information acquisition module 140 may obtain the location of the delivery person from the terminal of each delivery person.
일 실시예에서, 복수의 배달원들 각각의 위치정보는 상기 배달원의 단말기의 위치결정장치(예컨대, GPS)에 의해 측정되고, 배달주문 분배시스템의 통신 모듈(120)을 통해 수신된, 배달원의 위치 좌표일 수 있다.In one embodiment, the location information of each of the plurality of deliverymen is measured by the location determination device (e.g. GPS) of the deliveryman's terminal and received via the communication module 120 of the delivery order distribution system. It may be a coordinate.
배달주문 분배시스템(100)의 배달주문 분석모듈(155)은 복수의 배달주문들 각각에 대하여 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정할 수 있다(S120). 일 실시예에서, 해당 배달주문에 상응하는 판매업소의 위치, 해당 배달주문에 상응하는 배달도착지의 위치, 및 해당 배달원의 위치 중 하나 이상에 기초하여, 해당 배달원의 예상이동시간을 결정할 수 있다. 일 실시예에서, 배달원의 예상이동시간은, 배달원이 배달원의 현재위치로부터 판매업소의 위치까지 이동하는데 걸리는 제1 예상이동시간 및 배달원이 판매업소의 위치로부터 배달도착지의 위치까지 이동하는데 걸리는 제2 예상이동시간을 포함할 수 있다.The delivery order analysis module 155 of the delivery order distribution system 100 may determine an estimated movement time of each of one or more delivery sources of the plurality of delivery orders for each of the plurality of delivery orders (S120). In one embodiment, based on one or more of the location of the dealership corresponding to the delivery order, the location of the delivery destination corresponding to the delivery order, and the location of the deliveryman, the estimated travel time of the deliveryman may be determined. In one embodiment, the estimated delivery time of the deliveryman is a first estimated travel time for the deliveryman to move from the current location of the deliveryman to the location of the dealership and a second time for the deliveryman to move from the location of the dealership to the location of the delivery destination. May include estimated travel time.
일 실시예에 따르면, 각각의 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 현재 다른 배달을 진행 중인지 판단하여, 판단한 배달원의 상태에 따라 다른 방식으로 예상이동시간을 결정할 수도 있다.According to an embodiment of the present disclosure, it is possible to determine whether each deliveryman is in a waiting state for waiting for assignment of the delivery order or is currently in progress for another delivery, and determine the estimated moving time in different ways according to the determined deliveryman's state.
도 4는 본 개시의 일 실시예에서, 특정한 한 명의 배달원의 예상이동시간을 결정하는 방법을 도시한 흐름도이다.4 is a flowchart illustrating a method of determining an estimated travel time of a particular single deliveryman in one embodiment of the present disclosure.
도 4를 참조하면, 상기 배달주문 분석모듈(155)은 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 상기 배달원이 다른 배달주문을 처리중인 상태인지를 판단할 수 있다(S121). 일 실시예에서, 상기 배달주문 분석모듈(155)은 DB(110)에 저장되어 있는 상기 배달원의 상태정보를 확인함으로써 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 상기 배달원이 다른 배달주문을 처리중인 상태인지를 판단할 수 있다.Referring to FIG. 4, the delivery order analysis module 155 may determine whether a delivery person is in an assignment wait state waiting for an assignment of a delivery order or whether the delivery person is processing another delivery order (S121). In one embodiment, the delivery order analysis module 155 checks the status information of the delivery person stored in the DB 110 to determine whether the delivery is waiting for the assignment of the delivery order or the other delivery orders other delivery orders It can be determined whether the processing state.
만약 상기 배달원이 배정대기 상태인 것으로 판단한 경우, 배달주문 분석모듈(155)은 상기 배달원이 상기 배달원의 현재위치로부터 상기 배달주문의 판매업소의 위치까지 이동하는데 소요되는 예상 시간을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로 결정할 수 있다(S123). 상기 배달원이 배정대기 상태인 경우 배달원이 배달원의 현재위치로부터 판매업소까지 바로 이동할 수 있기 때문이다. 이에 대하여 도 5(a)를 참조하며 설명하면 다음과 같다. 배달원 A가 배정대기 상태인 경우, 도 5(a)에 도시된 바와 같이, 현재 배달 중인 주문이 없어 즉시 분배대상 배달주문의 판매업소(픽업지) B로 이동할 수 있기 때문에, 상기 배달원 A의 위치로부터 픽업지 B로 이동하는데 소요되는 시간(이동시간 t1)이 제1 예상이동시간이 된다.If it is determined that the deliveryman is in the waiting state, the delivery order analysis module 155 calculates an estimated time required for the delivery person to move from the present location of the delivery person to the location of the sales office of the delivery order. The first estimated travel time of the delivery person may be determined (S123). This is because the deliveryman can move directly from the current location of the deliveryman to the sales office when the deliveryman is in the wait state. This will be described below with reference to FIG. 5 (a). If the delivery agent A is in the wait state, as shown in Fig. 5 (a), since there is no order currently being delivered, it can be immediately moved to the sales office (pickup location) B of the distribution order to be distributed, the location of the delivery person A The time (movement time t1) required to move from the pickup destination B to the destination B becomes the first estimated movement time.
반면 상기 배달원이 현재 다른 배달주문을 처리 중인 경우, 상기 배달원은 현재 처리 중인 배달주문의 배달을 완료한 후 상기 배달주문의 판매업소로 이동해야 하므로 배달주문 분석모듈(155)은 상기 배달원이 현재 다른 배달주문을 처리 중인 것으로 판단한 경우, 상기 배달원의 현재위치로부터 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치까지의 예상이동시간과 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치로부터 상기 배달주문의 상기 판매업소의 위치까지의 예상이동시간의 합을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정할 수 있다(S124). 이에 대하여 도 5(b)를 참조하며 설명하면 다음과 같다. 배달원A가 배정대기 상태가 아닌 경우(즉 현재 다른 배달물풂을 배달 중인 경우), 도 5(b)에 도시된 바와 같이, 현재 배달 중인 배달물품을 도착지 C까지 배달한 뒤에 상기 분배대상 배달주문의 판매업소 B로 이동해야 하므로 상기 후보 배달원 A의 위치로부터 기존 배달의 도착지 C로 이동하는데 소요되는 시간(이동시간 t2) 및 도착지 C로부터 분배 대상 배달주문의 픽업지 B로 이동하는데 소요되는 시간(이동시간 t3)의 합이 제1 예상이동시간이 된다.On the other hand, when the deliveryman is currently processing another delivery order, the deliveryman must complete the delivery of the delivery order currently being processed and then move to the sales office of the delivery order. If it is determined that the order is being processed, the estimated travel time from the present location of the deliveryman to the location of the delivery destination of the other delivery order currently being processed by the deliveryman and the location of the delivery destination of the other delivery order currently being processed by the deliveryman; The calculated value of the sum of the estimated travel time from the delivery shop to the location of the sales office of the delivery order can be determined as the first estimated travel time of the delivery person (S124). This will be described with reference to FIG. 5 (b). If the delivery agent A is not in the waiting state (i.e. currently delivering other deliveries), as shown in Fig. 5 (b), the delivery target delivery order is delivered after delivering the delivery item that is currently being delivered to the destination C. Since it is necessary to move to sales office B, the time required to move from the position of the candidate delivery person A to the destination C of the existing delivery (travel time t2) and the time required to move from the destination C to the pickup destination B of the distribution target delivery order (movement) The sum of time t3) becomes the first estimated travel time.
S123 단계 또는 S124 단계에 의하여 상기 배달원의 제1 예상이동시간이 결정된 후, 상기 배달주문 분석모듈(155)은 상기 배달원의 제1 예상이동시간 및 배달원이 판매업소의 위치로부터 배달도착지의 위치까지 이동하는데 걸리는 시간(즉, 제2 예상이동시간)을 합하여 상기 배달원의 예상이동시간을 결정할 수 있다(S125).After the first estimated moving time of the delivery person is determined by step S123 or S124, the delivery order analysis module 155 moves the first estimated moving time of the delivery person and the delivery person from the location of the sales office to the location of the delivery destination. The estimated travel time of the delivery person may be determined by summing the time required to take the second travel time (ie, the second estimated travel time) (S125).
이하에서는 다시 도 3으로 되돌아와 배달주문 분배시스템(100)이 수행하는 상기 배달주문 분배방법을 계속 설명하기로 한다.Hereinafter, the delivery order distribution method performed by the delivery order distribution system 100 will be described again with reference to FIG. 3.
배달주문 분배시스템(150)의 배달원 선정 모듈(170)은, 복수의 배달주문들 중 하나 이상의 배달주문을 복수의 배달원들 중 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 복수의 배달주문들 중 상기 하나 이상에 대한 예상소요시간 총합을 결정할 수 있다(S130). 예상소요시간 총합은, 복수의 배달주문들 중 하나 이상의 배달주문에 대하여 각 배달주문 별 예상이동시간을 합한 값에 기초하여 결정될 수 있다. 일 실시예에서, 분배 대상이 되는 복수의 배달주문들 전체에 대하여, 분배 대상이 되는 모든 복수의 배달자들 각각을 임의로 배정한 모든 경우의 수에 해당하는 전체 배달주문-배달원 배정조합들에 대하여 예상소요시간의 총합을 결정할 수 있다. 다른 실시예에서, 분배 대상이 되는 복수의 배달주문들 및/또는 복수의 배달자들 일부만을 대상으로 임의로 배달주문-배달원 배정조합들을 정한 후, 그 일부 배달주문-배달원 배정조합에 대해서만 예상소요시간의 총합을 결정할 수 있다. 일 실시예에서, 복수의 배달원 중 하나의 배달원에게 둘 이상의 배달주문이 배정될 수도 있다.The delivery selector module 170 of the delivery order distribution system 150 is based on a plurality of delivery order-deliverer assignment combinations that randomly assign one or more delivery orders of the plurality of delivery orders to one or more delivery agents of the plurality of delivery orders. The total estimated time required for the one or more of the delivery orders of can be determined (S130). The total estimated time required may be determined based on the sum of estimated travel times for each delivery order for one or more delivery orders among a plurality of delivery orders. In one embodiment, for all of the plurality of delivery orders to be distributed, an estimate is made for all delivery order-delivery assignments corresponding to the number of cases in which each of all the plurality of deliverers to be distributed is randomly assigned. The total of the time required can be determined. In another embodiment, a predetermined delivery order-deliverer assignment is randomly assigned to only a portion of a plurality of delivery orders and / or a plurality of deliverers to be distributed, and then the estimated time required only for that delivery-delivery assignment. The sum of can be determined. In one embodiment, more than one delivery order may be assigned to one of the plurality of delivery agents.
일 실시예에서, 배달원 선정 모듈(170)은 배달주문 각각의 준비완료예상시간에 더 기초하여 상기 예상소요시간 총합을 결정할 수도 있는데, 본 실시예에 따른 흐름도가 도 6에 도시되어 있다. 준비완료예상시간은 배달주문이 요청하는 배달물품을 준비하는데 걸리는 예상 시간일 수 있다.In one embodiment, the delivery selector module 170 may further determine the total estimated time required based on the estimated time of completion of each delivery order. A flowchart according to the present embodiment is shown in FIG. The estimated time to prepare may be the estimated time to prepare the delivery item requested by the delivery order.
도 6을 참조하면, 배달주문 분배시스템(100)의 배달주문 분석모듈(155)은 분배 대상이 되는 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정할 수 있다(S131). 이때, 상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 상기 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함할 수 있다. 일 실시예에서, 배달주문 분석모듈(155)은 준비완료예상시간에 상응하는 배달주문의 주문시간, 상기 배달물품의 주문수량, 상기 배달물품의 품목, 또는 상기 배달물품의 특성 중 하나 이상에 기초하여, 상기 준비완료예상시간을 결정할 수 있다. 만약 상기 배달물품이 배달음식인 경우 배달물품의 특성은, 상기 배달음식의 유형, 상기 배달음식의 조리절차의 복잡도, 상기 배달음식의 조리방식, 상기 배달음식의 조리 절차의 일부를 미리 준비하여 둘 수 있는지 여부 중 하나 이상을 포함할 수 있다.Referring to FIG. 6, the delivery order analysis module 155 of the delivery order distribution system 100 may determine a preparation completion time for each delivery item of a plurality of delivery orders to be distributed (S131). In this case, the preparation completion estimated time may include an estimated time from the point of time when the sales office receives the delivery order to the completion of preparation of the delivery article. In one embodiment, the delivery order analysis module 155 is based on one or more of the order time of the delivery order, the ordered quantity of the delivery goods, the items of the delivery goods, or the characteristics of the delivery goods corresponding to the preparation completion time By doing so, the preparation completion time can be determined. If the delivery product is a delivery food, the characteristics of the delivery product include a type of the delivery food, a complexity of the cooking procedure of the delivery food, a method of cooking the delivery food, and a part of the cooking procedure of the delivery food. It may include one or more of whether or not.
일 실시예에서, 상기 배달주문 분배시스템(100)은 각각의 배달물품의 각 주문시간 별 준비완료예상시간에 대한 리스트를 미리 저장할 수 있으며, 그 리스트에서 상기 분배 대상 배달주문의 주문시간 및 배달물품의 수량 및 품목에 적합한 항목을 선택하여 상기 분배 대상 배달주문의 배달물품의 준비완료예상시간을 산출할 수 있다. 이 경우 각 배달물품의 준비완료예상시간은 해당 배달물품을 취급하는 판매업소 측으로부터 미리 제공받는 정보일 수 있다.In one embodiment, the delivery order distribution system 100 may store in advance a list of preparation completion time for each order time of each delivery item, the order time and delivery goods of the distribution target delivery order in the list By selecting an item suitable for the quantity and items of the can be calculated the estimated time to complete the preparation of the delivery of the delivery target delivery target. In this case, the expected completion time for each delivery item may be information that is provided in advance from the sales company handling the delivery item.
다른 일 실시예에서, 상기 배달주문 분배시스템(100)은 배달물품의 특성(예를 들면, 조리 특성)에 따라 각각의 배달물품을 미리 분류하여 둘 수 있으며, 각 분류마다 완료예상시간을 지정하여 둘 수 있다. 예를 들면, 음식의 경우, 끓이는 요리, 굽는 요리, 볶음 요리, 튀김 요리, 찜 요리 등 각 요리의 조리 방식에 따라 물품의 분류를 구분할 수 있다. 또는 주문 전에 미리 조리 과정의 적어도 일부를 준비하여 둘 수 있는 특성을 가지는 물품(즉석요리, 반조리 식품, 분식, 패스트푸드, 설렁탕 등)과 미리 조리하여 둘 수 없고 주문 이후에 조리 과정이 진행되어야 하는 특성을 가지고 있는 물품(볶음, 튀김, 면요리 등)이 구분될 수 있다. 또는 각 음식은 한식, 중식, 서양식, 프랑스식, 동남아식, 일식 등의 문화적 특성으로 분류될 수도 있다. 이 외에도 다양한 분류방식이 있을 수 있음은 물론이다. 한편 상기 배달주문 분배시스템(100)은 상기 분배 대상 배달주문의 배달물품이 어느 분류에 속하는지를 판단하고, 상기 분배 대상 배달주문의 배달물품이 속하는 분류에 지정된 완료예상시간을 이용하여 상기 분배 대상 배달주문의 배달물품의 준비완료예상시간을 산출할 수 있다.In another embodiment, the delivery order distribution system 100 may pre-classify each delivery article according to the characteristics of the delivery article (for example, cooking characteristics), by specifying the expected completion time for each classification You can put it. For example, in the case of food, the classification of the article may be classified according to the cooking method of each dish such as a boiling dish, a baking dish, a stir dish, a fried dish, or a steamed dish. Alternatively, the item must be prepared at least a part of the cooking process before ordering (immediate cooking, semi-cooked food, snack food, fast food, Seolleongtang, etc.), and the cooking process must be performed after the order. Items with the characteristic of being fried (fried, fried, noodle dishes, etc.) can be distinguished. Alternatively, each food may be classified into cultural characteristics such as Korean, Chinese, Western, French, Southeast Asian, and Japanese. In addition, there may be various classification methods. Meanwhile, the delivery order distribution system 100 determines which category the delivery article of the distribution target delivery order belongs to, and delivers the distribution subject using the estimated completion time specified in the classification to which the delivery article of the distribution target delivery order belongs. Estimated time to complete the order's delivery can be calculated.
또는 구현 예에 따라서 각 배달물품은 1 이상의 특성을 가질 수 있으며, 각 배달물품이 가지는 특성에 따라 배달완료예상시간이 결정될 수 있다. 각 판매물품이 가질 수 있는 특성은 상술한 바와 같은 조리 방식에 따른 특성(예를 들어, 끓이는 요리, 굽는 요리, 볶음 요리, 튀김 요리, 찜 요리 등), 주문 전에 미리 조리 과정의 적어도 일부를 준비하여 둘 수 있거나 또는 주문 이후에 조리 과정이 진행되어야 하는 특성, 문화적 특성(예를 들면, 음식은 한식, 중식, 서양식, 프랑스식, 동남아식, 일식 등) 등을 포함할 수 있나, 이는 예시일 뿐이며 각 배달물품이 가질 수 있는 특성은 다양한 다른 특성들이 사용될 수 있음은 물론이다.Alternatively, each delivery article may have one or more characteristics, and the estimated delivery completion time may be determined according to the characteristics of each delivery article. The characteristics of each article can be characterized by the cooking method as described above (e.g., boiling, baking, stir-fried, fried, steamed, etc.), at least part of the cooking process before ordering Or may include a characteristic that the cooking process is to be carried out after the order, cultural characteristics (eg, the food is Korean, Chinese, Western, French, Southeast Asian, Japanese, etc.) Of course, the characteristics that each delivery product can have a variety of other characteristics can be used as a matter of course.
예를 들면, 상기 배달주문 분배시스템(100)은 아래의 [표 1]와 유사한 형태로 각 판매물품이 가지는 1 이상의 특성의 조합 및 준비완료예상시간의 리스트를 미리 결정하여 둘 수 있으며, 상기 분배 대상 배달주문의 배달물품의 속성을 이와 비교하여 준비완료 예상시간을 산출할 수 있다.For example, the delivery order distribution system 100 may predetermine a list of one or more combinations of characteristics of each article and a list of estimated time of preparation in a form similar to the following Table 1 below. The estimated time to complete the preparation can be calculated by comparing the attributes of the delivery items of the target delivery order.
판매물품Sale article 특성1Characteristics 1 특성2Characteristics 2 특성3Characteristic 3 특성4Characteristic 4 ...... 준비완료예상시간Estimated Preparation Time
물품1Goods1 00 00 ...... 시간1Time1
물품2Goods2 00 00 ...... 시간2Time2
물품3Goods3 00 00 ...... 시간3Time 3
...... ...... ...... ...... ...... ...... ......
상기 배달주문 분배시스템(100)은 각 판매물품의 준비완료 예상시간을 미리 결정함에 있어, 해당 판매물품이 가지는 각각의 특성을 고려할 수 있다. 예를 들어, 요리의 경우, 해당 요리의 조리 방식 등에 따라 조리 시간이 현저하게 달라질 수 있으며, 동일한 조리 방식으로 조리되는 경우라도 조리 절차의 일부를 미리 준비할 수 있는지 여부에 따라 조리 시간이 달라질 수 있다. 이와 같이, 본 개시의 일 실시예에 따른 배달주문 분배시스템(100)은 판매물품이 가질 수 있는 다양한 특성을 고려하여 준비완료 예상시간을 정교하게 결정할 수 있다.The delivery order distribution system 100 may consider each characteristic of the sale article in determining the estimated time to complete the preparation of each sale article in advance. For example, in the case of cooking, the cooking time may vary significantly according to the cooking method of the corresponding cooking, and even if the cooking is performed in the same cooking method, the cooking time may vary depending on whether a part of the cooking procedure can be prepared in advance. have. As such, the delivery order distribution system 100 according to an embodiment of the present disclosure may precisely determine a preparation completion time in consideration of various characteristics that a sales article may have.
한편, 상기 배달주문 분배시스템(100)은 주문시간을 더 고려하여 준비완료 예상시간을 산출할 수도 있다. 예를 들면, 각 판매업소마다 주문이 집중되는 기간 혹은 주문이 많지 않은 기간이 정해져 있는 것이 일반적이므로 상기 배달주문 분배시스탬(100)은 각 판매업소의 시간 혹은 요일 별 예상주문수를 제공받거나 각 판매업소의 요일 혹은 시간대 별 배달주문 개수에 대한 과거 일정기간 동안의 통계 자료를 수집하여 예상 주문수를 예측/판단할 수 있다. 이후 상기 배달주문 분배시스템(100)은 상기 분배 대상 배달주문의 주문시간에 상응하는 예상주문수를 이용하여 준비완료 예상시간을 산출할 수 있다. 또는 상기 배달주문 분배시스템(100)은 각각의 배달물품의 주문시간대 별 준비완료예상시간의 리스트를 미리 결정하여 둘 수 있으며, 상기 분배 대상 배달주문의 배달물품의 주문시간과 이와 비교하여 준비완료예상시간을 산출할 수 있다.On the other hand, the delivery order distribution system 100 may further calculate the expected time to prepare in consideration of the order time. For example, since a period in which an order is concentrated or a period in which there are not many orders is generally determined for each retailer, the delivery order distribution system 100 is provided with an estimated number of orders for each retailer's time or day, or each sale. It is possible to predict / determine the estimated number of orders by collecting statistical data for a certain period of time on the number of orders delivered by day or time of the store. Thereafter, the delivery order distribution system 100 may calculate a preparation completion estimated time using an expected order number corresponding to the order time of the distribution target delivery order. Alternatively, the delivery order distribution system 100 may predetermine a list of preparation completion time for each delivery time order time of each delivery goods, and compared with the order time of the delivery goods of the delivery order for the distribution target expected preparation completion The time can be calculated.
복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정되면, 상기 배달원 선정 모듈(170)은 복수의 배달주문들 중 하나 이상의 배달주문을 복수의 배달원들 중 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들 및 복수의 배달주문들 각각의 배달물품의 준비완료예상시간에 기초하여 상기 예상소요시간 총합을 결정할 수 있다(S132).When the estimated completion time for the preparation of the delivery items of each of the plurality of delivery orders is determined, the delivery source selection module 170 randomly assigns one or more delivery orders of the plurality of delivery orders to one or more delivery agents of the plurality of delivery orders. The total estimated time required may be determined based on the estimated time of completion of delivery of each of the delivery assignees and the plurality of delivery orders (S132).
이하에서는 다시 도 3으로 되돌아와 배달주문 분배시스템(100)이 수행하는 상기 배달주문 분배방법을 계속 설명하기로 한다.Hereinafter, the delivery order distribution method performed by the delivery order distribution system 100 will be described again with reference to FIG. 3.
배달원 선정 모듈(170)은, 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 복수의 배달원들 중 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정할 수 있다(S140). 일 실시예에서, 복수의 배달원 중 하나의 배달원이 둘 이상의 배달주문을 처리하는 배달원으로 선정될 수도 있다.The deliveryman selection module 170 may select one or more deliverymen to process the plurality of delivery orders among the plurality of deliverymen based on the delivery order-delivery assignment combination that minimizes the estimated time required (S140). In one embodiment, one of the plurality of couriers may be selected as a courier handling two or more delivery orders.
일 실시예에서, 예상소요시간 총합이 최소화하는 배달주문-배달원 배정조합은 임의의 최적화된 알고리즘에 의해 결정될 수 있다. 일 실시예에서, 예컨대, 분배 대상이 되는 복수의 배달주문들 전체에 대하여, 분배 대상이 되는 복수의 배달원들 전체를 임의로 배정한 모든 경우의 수에 해당하는 전체 배달주문-배달원 배정조합들에 대하여 모두 예상소요시간의 총합을 결정해보지 않고도, 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합을 결정할 수 있다. In one embodiment, a delivery order-deliverer combination that minimizes the estimated total time required may be determined by any optimized algorithm. In one embodiment, for example, for all of the plurality of delivery orders to be distributed, for all delivery order-delivery assignments corresponding to the number of cases in which all of the plurality of delivery agents to be distributed are randomly assigned. Without having to determine the total estimated time, you can determine a delivery order-deliverer combination that minimizes the estimated total time .
상기 S140단계의 일 예에 대하여 보다 상세하게 설명하면, 배달원 선정 모듈(170)은 최적해를 가지는 <배달주문, 해당 배달주문이 배정된 배달원>의 리스트를 생성할 수 있다. 이는 상기 배달원 선정 모듈(170)이 분배 대상이 되는 상기 복수의 배달주문들 및 상기 복수의 배달원들의 가능한 모든 유효한 조합 중 가장 최적인 조합을 선택할 수 있음을 의미할 수 있다.Referring to the example of step S140 in more detail, the delivery source selection module 170 may generate a list of <delivery orders, deliverymen assigned to the corresponding delivery order> having the optimal solution. This may mean that the delivery source selection module 170 may select the most optimal combination of the plurality of delivery orders and the possible valid combinations of the plurality of delivery orders to be distributed.
도 7 내지 도 10은 각각 본 개시의 일 실시예에 따라 배달원 선정 모듈(170)이 상기 S140 단계를 수행하는 구체적인 예에 대하여 도시한 흐름도이다.7 to 10 are flowcharts illustrating specific examples in which the delivery source selection module 170 performs the step S140 according to one embodiment of the present disclosure.
도 7에 도시된 실시예에 따르면, 배달원 선정 모듈(170)은 상술한 예상이동시간을 고려하여 하기 [수식 1]의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정할 수 있다(S141-1).According to the embodiment shown in FIG. 7, the delivery source selection module 170 may process the plurality of delivery orders as one or more delivery sources such that the value of the following [Formula 1] is minimized in consideration of the above-described estimated travel time. The above delivery can be selected (S141-1).
[수식 1][Equation 1]
Figure PCTKR2017011553-appb-I000005
Figure PCTKR2017011553-appb-I000005
상기 [수식 1]에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타낼 수 있다.In Equation 1, R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a delivery person assigned a delivery order r, the P (d (r)) Is the location of the delivery agent d (r), C (r) is the sales office location of the delivery order r, D (r) is the location of the delivery destination of the delivery order r, and T (x, y) is located from the location x It can represent the estimated travel time up to y.
도 8에 도시된 실시예에 따르면, 배달원 선정 모듈(170)은 배달주문을 처리할 배달원을 선정하는데 있어서, 배달주문이 요청하는 배달물품을 준비하는데 걸리는 예상 시간인 준비완료예상시간을 더 고려할 수 있다. 즉 도 7에 도시된 실시예에서 배달원 선정모듈(170)은 하기 [수식 2]의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정할 수 있다(S141-2).According to the embodiment shown in FIG. 8, the delivery source selection module 170 may further consider a preparation completion estimated time, which is an estimated time taken to prepare a delivery item requested by the delivery order, in selecting a delivery person to process a delivery order. have. That is, in the embodiment illustrated in FIG. 7, the delivery source selection module 170 may select one or more delivery sources to minimize the value of Equation 2 as one or more delivery sources to process the plurality of delivery orders (S141). -2).
[수식 2][Formula 2]
Figure PCTKR2017011553-appb-I000006
Figure PCTKR2017011553-appb-I000006
상기 수식 2에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타낼 수 있다.In Equation 2, R is a set including the plurality of delivery orders, r is each delivery order, the d (r) is a delivery person assigned to the delivery order r, the P (d (r)) is a deliveryman The location of d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery of the delivery order r The location of the destination, T (x, y) may represent the estimated travel time from the location x to the location y.
도 9에 도시된 실시예에 따르면, 배달원 선정 모듈(170)은 배달주문을 처리할 배달원을 선정하는데 있어서, 각 배달원의 피로도를 고려할 수도 있다. 피로도는, 상기 피로도에 상응하는 배달원의 총 이동시간, 상기 배달원의 총 이동거리, 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 거리, 또는 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 시간 중 적어도 하나에 기초하여 결정되는 수치일 수 있다. 구현 예에 따라서 배달원 선정모듈(170)은 각 배달원의 피로도만을 고려하여 배달원을 선정할 수도 있으며, 도 8에 도시된 바와 같이, 피로도 및 상술한 예상이동시간을 함께 고려하여 배달원을 선정할 수도 있다.According to the embodiment shown in FIG. 9, the delivery source selection module 170 may consider fatigue of each delivery person in selecting a delivery person to process a delivery order. The fatigue degree is at least one of a total moving time of a deliveryman corresponding to the fatigue degree, a total moving distance of the deliveryman, a distance that the deliveryman continuously moves to the present without rest, or a time that the deliveryman continuously moves to the present without rest. It may be a numerical value determined based on. According to the embodiment of the present invention, the delivery source selection module 170 may select a delivery person in consideration of only the fatigue degree of each delivery person, and as shown in FIG. .
도 9를 참조하면, 배달원 선정 모듈(170)은 상기 복수의 배달원들 중 하나 이상의 배달원의 피로도를 결정할 수 있다(S141-3).Referring to FIG. 9, the deliveryman selecting module 170 may determine the fatigue degree of one or more deliverymen among the plurality of deliverymen (S141-3).
이후 상기 배달원 선정 모듈(170)은 상기 배달원 선정 모듈(170)은 하기 [수식 3]의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정할 수 있다(S141-2).Thereafter, the delivery source selection module 170 may select one or more delivery sources for processing the plurality of delivery orders such that the delivery source selection module 170 minimizes the value of Equation 3 below. S141-2).
[수식 3] [Equation 3]
Figure PCTKR2017011553-appb-I000007
Figure PCTKR2017011553-appb-I000007
상기 [수식 3]에서 R은 상기 복수의 분배 대상 배달주문을 포함하는 집합, d(r)은 배달주문 r을 배정받은 배달원, P(d(r))는 배달원 d(r)의 위치, C(r) 배달주문 r의 판매업소 위치, D(r)은 배달주문 r의 배달도착지의 위치, w(d(r))는 배달원 d(r)의 피로도, T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간일 수 있다.In Equation 3, R is a set including the plurality of distribution target delivery orders, d (r) is a delivery person assigned a delivery order r, P (d (r)) is the location of the delivery person d (r), C (r) The location of the dealership of delivery order r, D (r) is the location of the destination of delivery order r, w (d (r)) is the fatigue of the delivery agent d (r), and T (x, y) is the location x May be the expected travel time from to position y.
도 10에 도시된 실시예에 따르면, 배달원 선정 모듈(170)은 상술한 피로도, 예상이동시간 및 준비완료예상시간을 모두 고려할 수 있다.According to the embodiment illustrated in FIG. 10, the delivery source selection module 170 may consider all of the above-described fatigue, expected movement time, and preparation completion time.
도 10을 참조하면, 배달원 선정 모듈(170)은 복수의 배달원들 중 하나 이상의 배달원의 피로도를 결정할 수 있다(S141-4).Referring to FIG. 10, the deliveryman selecting module 170 may determine fatigue levels of one or more deliverymen among the plurality of deliverymen (S141-4).
또한 상기 배달원 선정 모듈(170)은 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정할 수 있다(S131).In addition, the delivery source selection module 170 may determine the preparation completion time of the delivery of each of the plurality of delivery orders (S131).
이후 상기 배달원 선정 모듈(170)은 하기 [수식 4]의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정할 수 있다(S141-2).Thereafter, the delivery source selection module 170 may select one or more delivery sources to minimize the value of Equation 4 as one or more delivery sources to process the plurality of delivery orders (S141-2).
[수식 4][Equation 4]
Figure PCTKR2017011553-appb-I000008
Figure PCTKR2017011553-appb-I000008
상기 [수식 4]에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 w(d(r))는 배달원 d(r)의 피로도, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타낼 수 있다.In Equation 4, R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a delivery person assigned to the delivery order r, the P (d (r)) Is the location of the delivery agent d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery order r Where w (d (r)) is the fatigue degree of the delivery agent d (r), and T (x, y) may represent the estimated travel time from position x to position y.
한편, 상기 배달원 선정 모듈(170)은 상기 [수식 1] 내지 [수식 4]이 최소 값이 되는 해를 구하기 위하여 2-opt 알고리즘(2-OPT), 3-opt 알고리즘(3-OPT), 확장k-opt 알고리즘 등의 지역 탐색 알고리즘을 이용할 수 있다. 지역 탐색 알고리즘과 대비되는 방식으로 각각의 배달주문 혹은 각각의 배달원 별로 최적화를 하는 방식(이하, '개별 최적화 방식'이라고 함)을 들 수 있는데, 이러한 개별 최적화 방식의 경우 전역적인 최적해를 보장할 수 없다는 단점이 있다. 예를 들어, 하나의 판매업소에 복수의 배달주문이 몰려있는 경우, 개별 최적화 방식을 이용하게 되면 동일한 판매업소에서 처리(픽업)되어야 할 배달주문 여러 배달원에게 배정되는 경우가 발생할 수 있다. 반면 상술한 지역 검색 알고리즘은 가능한 모든 유효한 조합을 비교하고, 교환하는 메커니즘이므로 전역적 최적해를 구할 수 있다.On the other hand, the delivery source selection module 170 is extended to the 2-opt algorithm (2-OPT), 3-opt algorithm (3-OPT), to find a solution in which the formula [1] to [Equation 4] is the minimum value Local search algorithms such as the k-opt algorithm can be used. In contrast to local search algorithms, there is a method of optimizing each delivery order or each delivery person (hereinafter referred to as 'individual optimization method'), which can guarantee global optimal solution. There is a disadvantage. For example, when a plurality of delivery orders are concentrated in one sales office, when an individual optimization method is used, a case may be assigned to a plurality of delivery orders to be processed (picked up) in the same sales office. On the other hand, the above-described local search algorithm is a mechanism for comparing and exchanging all possible valid combinations, so that the global optimal solution can be obtained.
다시 도 3을 참조하면, 상기 배달주문 분배시스템(100)의 통신 모듈(120)은 상기 선정된 하나 이상의 배달원의 단말기로 상기 복수의 배달주문들에 대한 정보를 전송할 수 있다.Referring back to FIG. 3, the communication module 120 of the delivery order distribution system 100 may transmit information on the plurality of delivery orders to a terminal of the selected one or more delivery sources.
한편, 상기 배달주문 분배시스템(100)은 배정된 배달주문의 배달을 완료한 후 다른 배달주문을 배정받을 때까지 대기해야 하는 배달원에게 적절한 대기장소에 대한 정보를 제공할 수 있는데, 이에 대한 개략적인 과정의 일 예가 도 11에 도시되어 있다.On the other hand, the delivery order distribution system 100 may provide information about the appropriate waiting place to the delivery person to wait until after the completion of the delivery of the assigned delivery order is assigned to another delivery order, the outline of this An example of the process is shown in FIG.
도 11을 참조하면, 배달주문 분배시스템(100)의 통계자료 수집모듈()은 상기 배달주문 분배시스템(100)에 등록된 각각의 등록판매업소의 요일 및 시간대 별 배달주문 개수에 대한 과거 일정기간 동안의 통계 자료를 수집할 수 있다(S200).Referring to FIG. 11, the statistical data collection module () of the delivery order distribution system (100) is a period of the past for the number of delivery orders for each day and time of each registered retailer registered in the delivery order distribution system (100). Statistics can be collected during (S200).
상기 배달주문 분배시스템(100)에 등록된 판매업소는 상기 배달주문 분배시스템(100)과 연동되어 있는 배달주문 중계시스템(200)에 미리 등록된 판매업소를 포함할 수 있다.The sales office registered in the delivery order distribution system 100 may include a sales office registered in advance in the delivery order relay system 200 that is linked to the delivery order distribution system 100.
이후, 분배 대상 배달원 중 배정받은 배달주문을 완료한 완료 배달원의 단말로부터 배달완료 신호(배달을 완료했음을 나타내는 신호) 상기 배달주문 분배시스템(100)으로 전송되는 경우(S210), 상기 배달주문 분배시스템(100)의 대기장소 선정모듈(190)은 수집한 상기 통계 자료에 기초하여, 상기 완료 배달원의 대기장소를 선정할 수 있으며(S220), 상기 배달주문 분배시스템(100)의 통신 모듈()은 선정된 상기 대기장소 정보를 상기 완료 배달원의 단말로 전송할 수 있다(S230).Thereafter, when the delivery completion signal (signal indicating that the delivery is completed) is transmitted from the terminal of the completed deliveryman who completed the assigned delivery order among the delivery target distribution person (S210), the delivery order distribution system The waiting place selection module 190 of 100 may select the waiting place of the completed delivery person based on the collected statistical data (S220), and the communication module of the delivery order distribution system 100 may be The selected waiting place information may be transmitted to the terminal of the completed delivery person (S230).
한편, 실시예에 따라서, 대기장소 선정모듈(190)은, 도11과 달리, 시간대 별 대기장소를 미리 판단하여 둘 수 있으며, 이후 완료 배달원의 단말로부터 배달완료 신호가 전송되는 경우 미리 판단한 대기장소 중 상기 배달완료 신호가 도달한 시간대의 대기장소의 정보를 상기 완료 배달원의 단말로 전송할 수도 있다.On the other hand, according to the embodiment, the waiting place selection module 190, unlike FIG. 11, can be determined in advance in the waiting place for each time zone, and then, if the delivery completion signal is transmitted from the terminal of the completed delivery source, the waiting place determined in advance The information on the waiting place in the time zone in which the delivery completion signal arrives may be transmitted to the terminal of the completion delivery person.
이하에서는 도 12 및 도 13을 참조하여 상기 배달주문 분배 시스템(100)의 대기장소 선정모듈(190)이 수행하는 대기장소를 선정하는 방법(즉, 도 11의 S220 단계)에 대하여 설명하기로 한다.Hereinafter, a method of selecting a waiting place performed by the waiting place selection module 190 of the delivery order distribution system 100 will be described with reference to FIGS. 12 and 13 (that is, step S220 of FIG. 11). .
도 12는 본 개시의 일 실시예에 따른 배달주문 분배 시스템(100)의 대기장소 선정모듈(190)이 대기장소를 선정하는 방법의 일 예를 도시한 흐름도이다.12 is a flowchart illustrating an example of a method for selecting a waiting place by the waiting place selection module 190 of the delivery order distribution system 100 according to an exemplary embodiment of the present disclosure.
도 12를 참조하면, 상기 대기장소 선정모듈(190)은 수집한 상기 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 등록판매업소 별 예측 주문수를 산출할 수 있다(S300).Referring to FIG. 12, the waiting place selection module 190 is based on the data of the day and time corresponding to the time when the completed deliveryman completes the delivery order from the collected statistical data. The number can be calculated (S300).
도 14는 특정 판매업소의 예측 주문수를 산출하는 방법의 일 예를 도시한 흐름도이다.14 is a flowchart illustrating an example of a method of calculating a predicted order number of a specific sales office.
도 14를 참조하면, 배달 수요는 한 주(week)를 주기로 유사한 패턴이 반복되는 경향을 보이므로 상기 대기장소 선정모듈(190)은 수집한 과거 일정 기간(예를 들면, 과거 몇 주 동안)의 자료에 기초하여, 해당 판매업소의 요일 및/또는 시간대 별 배달주문 수요량에 대한 표준 수요량 데이터를 생성할 수 있으며(S510), 이에 기초하여 해당판매업소의 예측 주문수를 산출할 수 있다.Referring to FIG. 14, since the delivery demand tends to repeat a similar pattern every week, the waiting place selection module 190 may collect a predetermined period of time (eg, in the past several weeks). Based on the data, it is possible to generate the standard demand data for the delivery order demand by day and / or time zone of the corresponding retailer (S510), and based on this, it is possible to calculate the predicted order number of the corresponding retailer.
또는 상기 대기장소 선정모듈(190)은 기상 정보(예를 들면, 배달주문이 발생한 시점의 기상상황에 대한 정보, 배달주문이 발생한 날의 전반적인 기상상황에 대한 정보 등), 배달물품/판매업소의 프로모션 정보(예를 들면, 할인판매 정보), 배달주문이 발생한 시기 및/또는 관련 장소에서 발생하는 이벤트 정보(예를 들면, 스포츠 경기 등), 휴일인지 여부, 연휴의 길이 등을 고려하여 상기 표준 수요량 데이터를 보정할 수 있으며(S520), 보정된 데이터에 기초하여 해당 판매업소의 예측 주문수를 산출할 수도 있다.Alternatively, the waiting place selection module 190 may include weather information (for example, information on weather conditions at the time of a delivery order, information on overall weather conditions at the time of a delivery order, etc.) The above standard in consideration of promotion information (e.g., discount sales information), when the delivery order occurred and / or event information (e.g., sporting events, etc.) occurring in a related place, whether it is a holiday, the length of the holiday, etc. The amount of demand data may be corrected (S520), and the predicted order number of the corresponding retailer may be calculated based on the corrected data.
한편, 상기 대기장소 선정모듈(190)은 소정의 예측 모델에 상기 표준 수요량 데이터 또는 보정된 데이터를 적용하여 등록판매업소 별 예측 주문수를 산출할 수 있다(S530).Meanwhile, the waiting place selection module 190 may calculate the predicted order number for each registered retailer by applying the standard demand data or corrected data to a predetermined prediction model (S530).
다시 도 12를 참조하면, 또한 상기 대기장소 선정모듈(190)은 상기 등록판매업소 별로, 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대에 배달 완료된 배달주문의 개수인 완료 주문수를 획득하고(S310), 상기 등록판매업소 별로, 상기 예측 주문수에서 상기 완료 주문수를 차감하여 잔여 주문수를 산출할 수 있다(S320)Referring back to FIG. 12, the waiting place selection module 190 also includes the number of completed orders, which is the number of delivery orders that have been delivered on the day and time corresponding to the time when the completed deliveryman completed the delivery order, for each registered dealer. To obtain (S310), for each registered dealer, it is possible to calculate the remaining order number by subtracting the completed order number from the predicted order number (S320)
이후 상기 대기장소 선정모듈(190)은 상기 등록판매업소 별 잔여 주문수를 군집분석 알고리즘에 의해 분석하여 군집 영역을 판단할 수 있다(S330).Thereafter, the waiting place selection module 190 may determine a cluster area by analyzing the remaining order number for each registered dealer by a cluster analysis algorithm (S330).
도 15는 주문수를 군집분석 알고리즘에 의해 분석하는 방법의 일 예를 도시한 흐름도이다.15 is a flowchart illustrating an example of a method of analyzing an order number by a cluster analysis algorithm.
도 15를 참조하면, 상기 대기장소 선정모듈(190)은 주문수(예를 들면, 상술한 등록판매업소 별 잔여 주문수)에 기초하여 예상 주문량이 큰 판매업소를 군집의 초기 중심점 후보로 선정할 수 있다(S610).Referring to FIG. 15, the waiting place selection module 190 selects a store having a large expected order amount as an initial center point candidate based on the number of orders (for example, the number of remaining orders for each registered dealer). It may be (S610).
이후 상기 대기장소 선정모듈(190)은 군집 중심점간의 거리가 최대가 되도록 군집의 중심점을 선정할 수 있다(S620).Thereafter, the waiting place selection module 190 may select a center point of the cluster so that the distance between the center points of the cluster is maximum (S620).
이후 상기 대기장소 선정모듈(190)은 군집 내에서 거리 차이의 합이 최소가 되도록 군집의 중심점을 재선정하고 이를 군집화 하는 과정을 반복할 수 있다(S630).Thereafter, the waiting place selection module 190 may repeat the process of reselecting the cluster center point and clustering the cluster so that the sum of the distance differences in the cluster is minimized (S630).
다시 도 12를 참조하면, 상기 대기장소 선정모듈(190)은 상기 군집 영역 별로, 상기 군집 영역 내에 속하는 등록판매업소의 잔여 주문수를 합산하여 상기 군집 영역의 잔여 주문수를 산출할 수 있다(S340).Referring back to FIG. 12, the waiting place selection module 190 may calculate the remaining order number of the cluster area by summing up the remaining order number of the registered retailer belonging to the cluster area for each cluster area (S340). ).
또한 상기 대기장소 선정모듈(190)은 상기 군집 영역의 잔여 주문수에 기초하여 상기 군집 영역 중 대기 영역을 선정할 수 있다(S350).In addition, the waiting area selection module 190 may select the waiting area of the cluster area based on the remaining order number of the cluster area (S350).
한편, 상기 대기장소 선정모듈(190)은 선정된 대기 영역에 속하는 장소를 상기 완료 배달원의 대기장소로 결정할 수 있다(S360).Meanwhile, the waiting place selection module 190 may determine a place belonging to the selected waiting area as the waiting place of the completed delivery person (S360).
도 13은 본 개시의 다른 일 실시예에 따른 배달주문 분배 시스템(100)이 대기장소를 선정하는 방법의 다른 일 예를 도시한 도면이다.FIG. 13 is a diagram illustrating another example of a method of selecting a waiting place by the delivery order distribution system 100 according to another exemplary embodiment of the present disclosure.
도 13을 참조하면, 상기 대기장소 선정모듈(190)은 수집한 상기 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 등록판매업소 별 예측 주문수를 산출할 수 있다(S400).Referring to FIG. 13, the waiting place selection module 190 is based on the data of the day and time corresponding to the point in time when the completed deliveryman completes the delivery order of the collected statistical data, the predicted order for each registered retailer. The number can be calculated (S400).
이후, 상기 대기장소 선정모듈(190)은 상기 등록판매업소 별 예측 주문수를 군집분석 알고리즘에 의해 분석하여 군집 영역을 판단할 수 있으며(S410), 상기 군집 영역 별로, 상기 군집 영역 내에 속하는 등록판매업소의 예측 주문수를 합산하여 상기 군집 영역의 예측 주문수를 산출할 수 있다(S420).Subsequently, the waiting place selection module 190 may determine a cluster area by analyzing the predicted order number for each registered dealer by a cluster analysis algorithm (S410), and for each cluster area, registered sales belonging to the cluster area. The estimated order number of the business may be added to calculate the predicted order number of the cluster area (S420).
또한 상기 대기장소 선정모듈(190)은 상기 군집 영역 별로, 상기 군집 영역 내에 속하는 등록판매업소에서 배달 완료한 완료 주문수를 획득하고(S430), 상기 군집 영역 별로, 상기 예측 주문수에서 상기 완료 주문수를 차감하여 잔여 주문수를 산출할 수 있다(S440).In addition, the waiting place selection module 190 obtains the number of completed orders delivered by a registered retailer belonging to the cluster area for each cluster area (S430), and for each of the cluster areas, the completed orders in the predicted order number. The remaining number of orders can be calculated by subtracting the number (S440).
이후 상기 대기장소 선정모듈(190)은 상기 군집 영역의 잔여 주문수에 기초하여 상기 군집 영역 중 대기 영역을 선정하고(S450), 선정된 대기 영역에 속하는 장소를 상기 완료 배달원의 대기장소로 결정할 수 있다(S460).Thereafter, the waiting place selection module 190 selects a waiting area among the cluster areas based on the remaining order number of the cluster area (S450), and determines a place belonging to the selected waiting area as the waiting place of the completed deliveryman. There is (S460).
한편, 구현 예에 따라서, 도 16의 컴퓨팅 장치(10)에 도 1의 배달주문 중계 시스템(200) 및/또는 도 1의 배달주문 분배시스템(100)의 모든 기술적 특징들이 구현될 수 있다. 도 16에 도시된 바와 같이, 컴퓨팅 장치(10)는 프로세서(20) 및 메모리(30)를 포함할 수 있다. 상기 메모리(30)는 프로그램(31) 및 데이터(32)를 저장할 수 있으며, 메모리 버스(40)를 통하여 프로세서와 상기 프로그램(31)에 포함된 인스트럭션 및/또는 데이터(32)를 송수신할 수 있다. 상기 프로세서(20)는 싱글 코어 CPU혹은 멀티 코어 CPU를 포함할 수 있다. 또한 범용 및 특정 마이크로프로세서를 포함할 수 있다. 메모리(30)는 판독 전용 메모리, 고속 랜덤 액세스 메모리를 포함할 수 있고 하나 이상의 자기 디스크 저장 장치, 플래시 메모리 장치, 또는 기타 비휘발성 고체상태 메모리 장치와 같은 비휘발성 메모리를 포함할 수도 있다. 프로세서 및 기타 구성 요소에 의한 메모리로의 액세스는 메모리 컨트롤러(미도시)에 의해 제어될 수 있다. 상기 프로그램(31)은, 프로세서(20)에 의해 실행되는 경우, 상기 컴퓨팅 장치(10)으로 하여금, 상술한 배달주문 분배방법을 수행하도록 할 수 있다.Meanwhile, according to the implementation example, all the technical features of the delivery order relay system 200 of FIG. 1 and / or the delivery order distribution system 100 of FIG. 1 may be implemented in the computing device 10 of FIG. 16. As shown in FIG. 16, the computing device 10 may include a processor 20 and a memory 30. The memory 30 may store a program 31 and data 32, and may transmit and receive instructions and / or data 32 included in the program 31 and a processor through a memory bus 40. . The processor 20 may include a single core CPU or a multi core CPU. It may also include general purpose and specific microprocessors. Memory 30 may include read-only memory, fast random access memory, and may include nonvolatile memory, such as one or more magnetic disk storage devices, flash memory devices, or other nonvolatile solid state memory devices. Access to memory by the processor and other components may be controlled by a memory controller (not shown). When executed by the processor 20, the program 31 may cause the computing device 10 to perform the delivery order distribution method described above.
한편, 본 개시의 실시예에 따른 배달주문 분배방법은 컴퓨터로 판독 가능한 프로그램 명령 형태로 구현되어 컴퓨터로 판독 가능한 비일시적 기록 매체에 저장될 수 있다. 컴퓨터로 판독 가능한 기록 매체는 컴퓨터에 의하여 판독 가능한 데이터가 저장되는 모든 종류의 기록 장치를 포함한다.On the other hand, the delivery order distribution method according to an embodiment of the present disclosure may be implemented in the form of computer-readable program instructions may be stored in a computer-readable non-transitory recording medium. The computer readable recording medium includes all kinds of recording devices in which data readable by a computer is stored.
컴퓨터로 판독 가능한 비일시적 기록 매체에 기록되는 프로그램 명령은 본 개시를 위하여 특별히 설계되고 구성된 것들이거나 소프트웨어 분야 당업자에게 공지되어 사용 가능한 것일 수도 있다.The program instructions recorded on the computer readable non-transitory recording medium may be those specially designed and constructed for the present disclosure, or may be known and available to those skilled in the software arts.
컴퓨터로 판독 가능한 비일시적 기록 매체의 예에는 하드 디스크, 플로피 디스크 및 자기 테이프와 같은 자기 매체(magnetic media), CD-ROM, DVD와 같은 광기록 매체(optical media), 플롭티컬 디스크(floptical disk)와 같은 자기-광 매체(magneto-optical media) 및 롬(ROM), 램(RAM), 플래시 메모리 등과 같은 프로그램 명령을 저장하고 수행하도록 특별히 구성된 하드웨어 장치가 포함된다. 또한 컴퓨터가 읽을 수 있는 기록매체는 네트워크로 연결된 컴퓨터 시스템에 분산되어, 분산방식으로 컴퓨터가 읽을 수 있는 코드가 저장되고 실행될 수 있다.Examples of computer-readable non-transitory recording media include magnetic media such as hard disks, floppy disks, and magnetic tape, optical media such as CD-ROMs, DVDs, and floppy disks. Magneto-optical media such as &lt; RTI ID = 0.0 &gt; and &lt; / RTI &gt; hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like. The computer readable recording medium can also be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.
프로그램 명령의 예에는 컴파일러에 의해 만들어지는 것과 같은 기계어 코드뿐만 아니라 인터프리터 등을 사용해서 전자적으로 정보를 처리하는 장치, 예를 들어, 컴퓨터에 의해서 실행될 수 있는 고급 언어 코드를 포함한다.Examples of program instructions include not only machine code generated by a compiler, but also devices that process information electronically using an interpreter, for example, high-level language code that can be executed by a computer.
상술한 하드웨어 장치는 본 개시의 동작을 수행하기 위해 하나 이상의 소프트웨어 모듈로서 작동하도록 구성될 수 있으며, 그 역도 마찬가지이다.The hardware device described above may be configured to operate as one or more software modules to perform the operations of the present disclosure, and vice versa.
전술한 본 개시의 설명은 예시를 위한 것이며, 본 개시가 속하는 기술분야의 통상의 지식을 가진 자는 본 개시의 기술적 사상이나 필수적인 특징을 변경하지 않고서 다른 구체적인 형태로 쉽게 변형이 가능하다는 것을 이해할 수 있을 것이다.The foregoing description of the disclosure is provided by way of illustration, and it will be understood by those skilled in the art that the present disclosure may be easily modified into other specific forms without changing the technical spirit or essential features of the present disclosure. will be.
그러므로 이상에서 기술한 실시 예들은 모든 면에서 예시적인 것이며 한정적이 아닌 것으로 이해해야만 한다. 예를 들어, 단일형으로 설명되어 있는 각 구성 요소는 분산되어 실시될 수도 있으며, 마찬가지로 분산된 것으로 설명되어 있는 구성요소들도 결합된 형태로 실시될 수 있다.Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.
본 개시의 범위는 상기 상세한 설명보다는 후술하는 특허청구범위에 의하여 나타나며, 특허청구범위의 의미 및 범위 그리고 그 균등 개념으로부터 도출되는 모든 변경 또는 변형된 형태가 본 개시의 범위에 포함되는 것으로 해석되어야 한다.The scope of the present disclosure is indicated by the appended claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present disclosure. .

Claims (33)

  1. 배달주문 분배시스템의 정보획득모듈이, 하나 이상의 고객으로부터의 복수의 배달주문들을 획득하는 단계-상기 복수의 배달주문들 각각은 상기 배달주문에 상응하는 판매업소의 위치 및 상기 배달주문에 상응하는 배달도착지의 위치를 포함함-;Obtaining, by the information acquisition module of the delivery order distribution system, a plurality of delivery orders from one or more customers, each of the plurality of delivery orders having a location corresponding to the delivery order and a delivery corresponding to the delivery order; Includes the location of the destination;
    상기 정보획득모듈이, 복수의 배달원들의 단말기로부터 각 배달원의 위치를 획득하는 단계;Acquiring, by the information acquisition module, a location of each delivery source from a terminal of a plurality of delivery persons;
    상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하는 단계-상기 예상이동시간은 상기 예상이동시간에 상응하는 배달주문에 상응하는 판매업소의 위치, 상기 배달주문에 상응하는 배달도착지의 위치, 및 상기 예상이동시간에 상응하는 배달원의 위치 중 하나 이상에 기초하여 결정됨-;A delivery order analysis module of the delivery order distribution system, for each of the plurality of delivery orders, determines an estimated travel time of each of one or more delivery sources of the plurality of delivery agents-the estimated travel time is based on the estimated travel time; Determined based on one or more of a location of a sales office corresponding to a corresponding delivery order, a location of a delivery destination corresponding to the delivery order, and a location of a delivery person corresponding to the estimated travel time;
    상기 배달주문 분배시스템의 배달원 선정 모듈이, 상기 복수의 배달주문들 중 하나 이상의 배달주문을 상기 복수의 배달원들 중 상기 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 상기 복수의 배달주문들 중 상기 하나 이상에 대한 예상소요시간 총합을 결정하는 단계-상기 예상소요시간 총합은, 상기 복수의 배달주문들 중 상기 하나 이상의 배달주문에 대하여 각 배달주문 별 상기 예상이동시간을 합한 값에 기초하여 결정됨-;A delivery source selection module of the delivery order distribution system is configured to generate a plurality of delivery orders based on the delivery order-deliverer assignment combinations, wherein one or more delivery orders of the plurality of delivery orders are randomly assigned to the one or more delivery sources of the plurality of delivery orders. Determining an estimated total sum of time required for the one or more of the delivery orders, wherein the estimated total sum of the time required is the sum of the estimated travel times for each delivery order for the one or more delivery orders of the plurality of delivery orders. Determined based on;
    상기 배달원 선정 모듈이, 상기 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계; 및 Selecting, by the delivery source selection module, one or more delivery sources to process the plurality of delivery orders from among the plurality of delivery sources based on a delivery order-delivery assignment combination that minimizes the estimated total time required; And
    상기 배달주문 분배시스템의 통신 모듈이, 상기 선정된 하나 이상의 배달원의 단말기로 상기 복수의 배달주문들에 대한 정보를 전송하는 단계를 포함하는 배달주문 분배방법.And transmitting, by the communication module of the delivery order distribution system, information about the plurality of delivery orders to the terminal of the selected one or more delivery sources.
  2. 제1항에 있어서,The method of claim 1,
    상기 복수의 배달주문들은,The plurality of delivery orders,
    일정개수의 신규 배달주문들;A number of new delivery orders;
    일정기간 동안 누적된 신규 배달주문들; 또는Accumulated new delivery orders over a period of time; or
    소정의 기준에 따라 분배대상으로 선정된 배달주문들을 포함하는, 배달주문 분배방법.A delivery order distribution method comprising delivery orders selected for distribution according to predetermined criteria.
  3. 제1항에 있어서,The method of claim 1,
    상기 예상이동시간은, 상기 예상이동시간에 상응하는 배달원이 상기 배달원의 위치로부터 상기 판매업소의 위치까지 이동하는데 걸리는 제1 예상이동시간 및 상기 배달원이 상기 판매업소의 위치로부터 상기 배달도착지의 위치까지 이동하는데 걸리는 제2 예상이동시간을 포함하는, 배달주문 분배방법. The estimated travel time may include a first estimated travel time for the delivery person corresponding to the expected travel time to move from the location of the delivery person to the location of the dealer and the location of the delivery person from the location of the dealer to the location of the delivery destination. And a second estimated travel time to move.
  4. 제3항에 있어서,The method of claim 3,
    상기 배달주문 분배방법은,The delivery order distribution method,
    상기 배달주문 분배시스템의 배달원 분석모듈이, 상기 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 현재 다른 배달주문을 처리 중인지 판단하는 단계를 더 포함하고,The delivery source analysis module of the delivery order distribution system, further comprising the step of determining whether the deliveryman is waiting for assignment of the delivery order assignment or is currently processing other delivery orders,
    상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하는 단계는,For each of the plurality of delivery orders, determining the estimated travel time of each of the one or more deliverymen of the plurality of delivery agents,
    상기 배달원이 배정대기 상태인 것으로 판단한 경우, 상기 배달원이 상기 배달원의 현재위치로부터 상기 배달주문의 판매업소의 위치까지 이동하는데 소요되는 예상 시간을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정하는 단계, 및 If it is determined that the courier is in a waiting state, the first estimated travel time of the courier is calculated by calculating the estimated time required for the courier to move from the present location of the courier to the location of the sales office of the delivery order. Determining as, and
    상기 배달원이 현재 다른 배달주문을 처리 중인 것으로 판단한 경우, 상기 배달원의 현재위치로부터 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치까지의 예상이동시간과 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치로부터 상기 배달주문의 상기 판매업소의 위치까지의 예상이동시간의 합을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정하는 단계를 포함하는, 배달주문 분배방법.If it is determined that the deliveryman is currently processing another delivery order, the estimated travel time from the present location of the deliveryman to the location of the delivery destination of the other delivery order currently being processed by the deliveryman and the other delivery being processed by the deliveryman; And determining, as the first estimated travel time of the courier, a value obtained by calculating the sum of estimated travel time from the location of the delivery destination of the order to the location of the sales office of the delivery order. .
  5. 제3항에 있어서,The method of claim 3,
    상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 복수의 배달원들 중,Selecting one or more couriers to process the plurality of delivery orders of the plurality of couriers, Among the plurality of couriers,
    수식 1:Equation 1:
    Figure PCTKR2017011553-appb-I000009
    Figure PCTKR2017011553-appb-I000009
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함하고,Selecting one or more delivery agents to process the plurality of delivery orders such that the value of is minimized;
    상기 수식 1에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배방법.In Equation 1, R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned to the delivery order r, the P (d (r)) is a deliveryman the location of d (r), the C (r) is the location of the dealership of the delivery order r, the D (r) is the location of the delivery destination of the delivery order r, and the T (x, y) is the location x to the location y A method for distributing delivery orders, indicating the estimated travel time of the product.
  6. 제1항에 있어서,The method of claim 1,
    상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하는 단계를 더 포함하고-상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 상기 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함-,The delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the expected completion time for the preparation of the delivery of each of the plurality of delivery orders-the preparation completion expected time is the Includes an estimate of the time it takes from the point of sale of the delivery order to the completion of the delivery of goods;
    상기 예상소요시간 총합을 결정하는 단계는, 상기 복수의 배달주문 중 상기 하나 이상의 배달주문 각각의 상기 준비완료예상시간에 더 기초하여 상기 예상소요시간 총합을 결정하는, 배달주문 분배방법.Determining the total sum of the estimated time, Delivery order distribution method for determining the estimated total sum of the estimated time further based on the estimated time of completion of each of the one or more delivery orders of the plurality of delivery orders.
  7. 제6항에 있어서, The method of claim 6,
    상기 준비완료예상시간은, 상기 준비완료예상시간에 상응하는 배달주문의 주문시간, 상기 배달물품의 주문수량, 상기 배달물품의 품목, 또는 상기 배달물품의 특성 중 하나 이상에 기초하여 결정되는, 배달주문 분배방법.The preparation completion estimated time is determined based on one or more of an order time of a delivery order corresponding to the preparation completion time, an order quantity of the delivery article, an item of the delivery article, or a characteristic of the delivery article. Order distribution method.
  8. 제7항에 있어서,The method of claim 7, wherein
    상기 배달물품은 배달음식을 포함하고,The delivery article includes a delivery food,
    상기 배달물품의 특성은, 상기 배달음식의 유형, 상기 배달음식의 조리절차의 복잡도, 상기 배달음식의 조리방식, 상기 배달음식의 조리 절차의 일부를 미리 준비하여 둘 수 있는지 여부 중 하나 이상을 포함하는, 배달주문 분배방법.The characteristics of the delivered article may include one or more of the type of the delivered food, the complexity of the cooking procedure of the delivered food, the cooking method of the delivered food, and whether a part of the cooking procedure of the delivered food can be prepared in advance. How to do, delivery order distribution.
  9. 제6항에 있어서,The method of claim 6,
    상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는,Selecting one or more couriers to process the plurality of delivery orders of the plurality of couriers,
    상기 복수의 배달원들 중,Of the plurality of deliverymen,
    수식 2:Equation 2:
    Figure PCTKR2017011553-appb-I000010
    Figure PCTKR2017011553-appb-I000010
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함하고,Selecting one or more delivery agents to process the plurality of delivery orders such that the value of is minimized;
    상기 수식 2에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배방법.In Equation 2, R is a set including the plurality of delivery orders, r is each delivery order, the d (r) is a delivery person assigned to the delivery order r, the P (d (r)) is a deliveryman The location of d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery of the delivery order r The position of the destination, wherein T (x, y) represents the estimated travel time from position x to position y;
  10. 제1항에 있어서,The method of claim 1,
    상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달원 분석 모듈이, 상기 복수의 배달원들 중 하나 이상의 배달원의 피로도를 결정하는 단계를 더 포함하고,The delivery order distribution method further includes the step of determining, by a delivery agent analysis module of the delivery order distribution system, a fatigue degree of at least one of the plurality of delivery agents;
    상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계는, 상기 피로도에 더 기초하여 상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계를 포함하는, 배달주문 분배방법.Selecting one or more couriers to process the plurality of courier orders among the plurality of couriers includes selecting one or more couriers to process the courier order among the plurality of couriers further based on the fatigue level. How to do, delivery order distribution.
  11. 제10항에 있어서,The method of claim 10,
    상기 피로도는, 상기 피로도에 상응하는 배달원의 총 이동시간, 상기 배달원의 총 이동거리, 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 거리, 또는 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 시간 중 적어도 하나에 기초하여 결정되는, 배달주문 분배방법.The fatigue degree is at least one of a total moving time of a deliveryman corresponding to the fatigue degree, a total moving distance of the deliveryman, a distance that the deliveryman continuously moves to the present without rest, or a time that the deliveryman continuously moves to the present without resting. A delivery order distribution method, determined based on one.
  12. 제10항에 있어서,The method of claim 10,
    상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계는,Selecting one or more couriers to process the delivery order of the plurality of couriers,
    상기 복수의 배달원들 중,Of the plurality of deliverymen,
    수식 3:Equation 3:
    Figure PCTKR2017011553-appb-I000011
    Figure PCTKR2017011553-appb-I000011
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하는 단계를 포함하고,Selecting one or more delivery agents to process the plurality of delivery orders such that the value of is minimized;
    상기 수식 3에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 w(d(r))는 배달원 d(r)의 피로도, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배방법.In Equation 3, wherein R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned a delivery order r, and P (d (r)) is a deliveryman. The location of d (r), C (r) is the dealership location of the delivery order r, D (r) is the location of the delivery destination of the delivery order r, and the w (d (r)) is the delivery agent d (r) Fatigue order, wherein T (x, y) represents the estimated travel time from position x to position y.
  13. 제10항에 있어서,The method of claim 10,
    상기 배달주문 분배방법은, 상기 배달주문 분배시스템의 배달주문 분석모듈이, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하는 단계를 더 포함하고-상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 그 배달주문이 요청하는 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함-,The delivery order distribution method, the delivery order analysis module of the delivery order distribution system further comprises the step of determining the expected completion time for the preparation of the delivery of each of the plurality of delivery orders-the preparation completion expected time is the Includes the estimated time it takes for the retailer to complete the deliverables requested by the delivery order upon receipt of the delivery order;
    상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하는 단계는,Selecting one or more couriers to process the delivery order of the plurality of couriers,
    상기 복수의 배달원들 중,Of the plurality of deliverymen,
    수식 4:Equation 4:
    Figure PCTKR2017011553-appb-I000012
    Figure PCTKR2017011553-appb-I000012
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 수행할 하나 이상의 배달원으로 선정하는 단계를 포함하고,Selecting one or more couriers to minimize the value of as one or more couriers to perform the plurality of delivery orders;
    상기 수식 4에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 w(d(r))는 배달원 d(r)의 피로도, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배방법.In Equation 4, wherein R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned a delivery order r, and P (d (r)) is a deliveryman. The location of d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery of the delivery order r The position of the destination, w (d (r)) is the fatigue degree of the delivery agent d (r), and T (x, y) represents the estimated travel time from the position x to the position y;
  14. 제1항에 있어서,The method of claim 1,
    상기 배달주문 분배시스템의 통계자료 수집모듈이, 상기 배달주문 분배시스템에 등록된 하나 이상의 등록판매업소의 배달주문 통계자료를 수집하는 단계-상기 배달주문 통계자료는 상기 하나 이상의 등록판매업소의 요일 또는 시간대 별 배달주문 개수에 대한 일정기간 동안의 통계를 포함함-;Collecting, by the statistical data collection module of the delivery order distribution system, delivery order statistics of one or more registered dealers registered in the delivery order distribution system, wherein the delivery order statistics are the days or days of the one or more registered outlets; Includes statistics over time for the number of delivery orders over time;
    상기 배달주문 분배시스템의 대기장소 선정모듈이, 상기 배달주문 통계자료에 기초하여, 상기 복수의 배달원들 중 배정받은 배달주문을 완료한 완료 배달원의 대기장소를 선정하는 단계; 및Selecting, by the waiting place selection module of the delivery order distribution system, a waiting place of the completed deliveryman who has completed the assigned delivery order among the plurality of delivery guys based on the delivery order statistics; And
    상기 배달주문 분배시스템의 상기 통신 모듈이, 선정된 상기 대기장소 정보를 상기 완료 배달원의 단말로 전송하는 단계를 더 포함하는, 배달주문 분배방법.And transmitting, by the communication module of the delivery order distribution system, the selected waiting place information to the terminal of the completed delivery source.
  15. 제14항에 있어서,The method of claim 14,
    상기 완료 배달원의 대기장소를 선정하는 단계는,The step of selecting a waiting place of the completed deliveryman,
    상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하는 단계;Determining a predicted order number for each of the one or more registered retailers based on data of the day and time zone corresponding to the time when the completed deliveryman completes the delivery order in the delivery order statistics data;
    상기 각각의 등록판매업소에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 완료 주문수를 획득하는 단계;Obtaining, for each registered dealer, a completed order number which is the number of orders that have been delivered by the completed deliveryman or when the delivery is scheduled to be completed;
    상기 각각의 등록판매업소에 대하여, 상기 예측 주문수에서 상기 완료 주문수를 차감하여 잔여 주문수를 산출하는 단계;Calculating, for each registered dealer, a residual order number by subtracting the completed order number from the predicted order number;
    상기 각각의 등록판매업소에 대하여, 산출된 잔여 주문수에 기초하여, 하나 이상의 군집 영역을 판단하는 단계;Determining, for each registered dealer, one or more clustered regions based on the calculated remaining order number;
    상기 하나 이상의 군집 영역 각각에 대하여 상기 각각의 군집 영역 내에 속하는 등록판매업소의 잔여 주문수를 합산하여, 군집 영역별 잔여 주문수를 산출하는 단계;Calculating remaining order counts for each cluster area by summing up the remaining order counts of the registered retailers belonging to the respective cluster areas for each of the one or more cluster areas;
    상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하는 단계; 및Selecting one cluster area of the at least one cluster area based on the remaining number of orders for each cluster area; And
    상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하는 단계를 포함하는, 배달주문 분배방법.And determining a place belonging to the selected clustered area as the waiting place of the at least one completed deliveryman.
  16. 제14항에 있어서,The method of claim 14,
    상기 완료 배달원의 대기장소를 선정하는 단계는,The step of selecting a waiting place of the completed deliveryman,
    상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하는 단계;Determining a predicted order number for each of the one or more registered retailers based on data of the day and time zone corresponding to the time when the completed deliveryman completes the delivery order in the delivery order statistics data;
    상기 각각의 등록판매업소에 대한 예측 주문수에 기초하여, 하나 이상의 군집 영역을 판단하는 단계;Determining at least one cluster area based on the predicted order number for each registered dealer;
    상기 하나 이상의 군집 영역 각각에 대하여, 상기 각각의 군집 영역 내에 속하는 등록판매업소의 예측 주문수를 합산하여 군집 영역별 예측 주문수를 산출하는 단계;Calculating, for each of the at least one clustered area, a predicted ordered number for each clustered area by summing up the predicted order number of the registered retailer belonging to each of the clustered areas;
    상기 각각의 군집 영역에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 군집 영역별 완료 주문수를 획득하는 단계;Obtaining, for each cluster area, the number of completed orders for each cluster area which is the number of orders that have been delivered by the completed deliveryman or when the delivery is completed;
    상기 각각의 군집 영역에 대응하는 상기 군집 영역별 예측 주문수에서 상기 각각의 군집 영역에 대응하는 상기 완료 주문수를 차감하여, 군집 영역별 잔여 주문수를 산출하는 단계;Calculating the remaining order number for each cluster region by subtracting the completed order number corresponding to each cluster region from the predicted order number for each cluster region corresponding to each cluster region;
    상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하는 단계; 및Selecting one cluster area of the at least one cluster area based on the remaining number of orders for each cluster area; And
    상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하는 단계를 포함하는, 배달주문 분배방법.And determining a place belonging to the selected clustered area as the waiting place of the at least one completed deliveryman.
  17. 컴퓨터 상에서 수행하기 위한 프로그램을 기록한 비일시적 컴퓨터 판독 가능한 기록 매체에 있어서, 상기 프로그램은, 프로세서에 의한 실행 시, 상기 프로세서가,A non-transitory computer readable recording medium having recorded thereon a program for execution on a computer, wherein the program is executed by the processor when executed by the processor.
    하나 이상의 고객으로부터의 복수의 배달주문들을 획득하는 단계-상기 복수의 배달주문들 각각은 상기 배달주문에 상응하는 판매업소의 위치 및 상기 배달주문에 상응하는 배달도착지의 위치를 포함함-;Obtaining a plurality of delivery orders from one or more customers, each of the plurality of delivery orders including a location of a sales office corresponding to the delivery order and a location of a delivery destination corresponding to the delivery order;
    복수의 배달원들의 단말기로부터 각 배달원의 위치를 획득하는 단계;Obtaining a location of each deliveryman from a terminal of the plurality of deliverymen;
    상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하는 단계-상기 예상이동시간은 상기 예상이동시간에 상응하는 배달주문에 상응하는 판매업소의 위치, 상기 배달주문에 상응하는 배달도착지의 위치, 및 상기 예상이동시간에 상응하는 배달원의 위치 중 하나 이상에 기초하여 결정됨-;Determining an estimated travel time for each of the one or more deliverymen of the plurality of delivery guys for each of the plurality of delivery orders—the estimated travel time being the location of a sales office corresponding to the delivery order corresponding to the expected travel time; Determined based on at least one of a location of a delivery destination corresponding to the delivery order, and a location of a delivery person corresponding to the estimated travel time;
    상기 복수의 배달주문들 중 하나 이상의 배달주문을 상기 복수의 배달원들 중 상기 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 상기 복수의 배달주문들 중 상기 하나 이상에 대한 예상소요시간 총합을 결정하는 단계-상기 예상소요시간 총합은, 상기 복수의 배달주문들 중 상기 하나 이상의 배달주문에 대하여 각 배달주문 별 상기 예상이동시간을 합한 값에 기초하여 결정됨-;Expectations for the one or more of the plurality of delivery orders based on delivery order-deliverer assignment combinations that randomly assign one or more delivery orders of the plurality of delivery orders to the one or more delivery agents of the plurality of delivery orders. Determining a total time, wherein the estimated total time required is determined based on the sum of the estimated travel times for each delivery order for the one or more delivery orders of the plurality of delivery orders;
    상기 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하는 단계; 및 Selecting one or more couriers to process the plurality of courier orders among the plurality of couriers based on a delivery order-deliverer assignment combination such that the total estimated time required is minimized; And
    상기 배달주문 분배시스템의 통신 모듈이, 상기 선정된 하나 이상의 배달원의 단말기로 상기 복수의 배달주문들에 대한 정보를 전송하는 단계Transmitting, by the communication module of the delivery order distribution system, information about the plurality of delivery orders to the terminal of the selected one or more delivery sources.
    를 수행하도록 하는 실행 가능한 명령을 포함하는 컴퓨터 판독 가능한 기록 매체.And a computer readable recording medium comprising executable instructions for causing the computer to perform the operation.
  18. 하나 이상의 고객으로부터의 복수의 배달주문들을 획득하고-상기 복수의 배달주문들 각각은 상기 배달주문에 상응하는 판매업소의 위치 및 상기 배달주문에 상응하는 배달도착지의 위치를 포함함-, 복수의 배달원들의 단말기로부터 각 배달원의 위치를 획득하도록 구성된 정보획득모듈;Obtaining a plurality of delivery orders from one or more customers, each of the plurality of delivery orders including a location of a sales office corresponding to the delivery order and a location of a delivery destination corresponding to the delivery order; An information acquisition module, configured to obtain a location of each delivery person from their terminals;
    상기 복수의 배달주문들 각각에 대하여 상기 복수의 배달원들 중 하나 이상의 배달원 각각의 예상이동시간을 결정하도록 구성된 배달주문 분석모듈-상기 예상이동시간은 상기 예상이동시간에 상응하는 배달주문에 상응하는 판매업소의 위치, 상기 배달주문에 상응하는 배달도착지의 위치, 및 상기 예상이동시간에 상응하는 배달원의 위치 중 하나 이상에 기초하여 결정됨-;A delivery order analysis module configured to determine an estimated travel time of each of at least one deliveryman of the plurality of delivery guys for each of the plurality of delivery orders, wherein the estimated travel time corresponds to a delivery order corresponding to the estimated travel time; Determined based on one or more of a location of a business, a location of a delivery destination corresponding to the delivery order, and a location of a delivery person corresponding to the estimated travel time;
    상기 복수의 배달주문들 중 하나 이상의 배달주문을 상기 복수의 배달원들 중 상기 하나 이상의 배달원에 임의로 배정한 배달주문-배달원 배정조합들에 기초하여, 상기 복수의 배달주문들 중 상기 하나 이상의 배달주문에 대한 예상소요시간 총합을 결정하고-상기 예상소요시간 총합은, 상기 복수의 배달주문들 중 상기 하나 이상의 배달주문에 대하여 각 배달주문 별 상기 예상이동시간을 합한 값에 기초하여 결정됨-, 상기 예상소요시간 총합이 최소화되도록 하는 배달주문-배달원 배정조합에 기초하여, 상기 복수의 배달원들 중 상기 복수의 배달주문들을 처리할 하나 이상의 배달원을 선정하도록 구성된 배달원 선정모듈; 및Based on delivery order-deliverer assignment combinations that randomly assign one or more delivery orders of the plurality of delivery orders to the one or more delivery agents of the plurality of delivery orders, for the one or more delivery orders of the plurality of delivery orders. Determine an estimated total time required, wherein the estimated total time required is determined based on the sum of the estimated travel times for each delivery order for the one or more delivery orders of the plurality of delivery orders; A delivery agent selection module, configured to select one or more delivery agents to process the plurality of delivery orders based on the delivery order-deliverer assignment combination such that the total is minimized; And
    상기 선정된 하나 이상의 배달원의 단말기로 상기 복수의 배달주문들에 대한 정보를 전송하도록 구성된 통신 모듈을 포함하는 배달주문 분배시스템.And a communication module configured to transmit information about the plurality of delivery orders to the terminal of the selected one or more delivery sources.
  19. 제18항에 있어서,The method of claim 18,
    상기 복수의 배달주문들은,The plurality of delivery orders,
    일정개수의 신규 배달주문들;A number of new delivery orders;
    일정기간 동안 누적된 신규 배달주문들; 또는Accumulated new delivery orders over a period of time; or
    소정의 기준에 따라 분배대상으로 선정된 배달주문들을 포함하는, 배달주문 분배시스템.A delivery order distribution system comprising delivery orders selected for distribution according to predetermined criteria.
  20. 제18항에 있어서,The method of claim 18,
    상기 예상이동시간은, 상기 예상이동시간에 상응하는 배달원이 상기 배달원의 위치로부터 상기 판매업소의 위치까지 이동하는데 걸리는 제1 예상이동시간 및 상기 배달원이 상기 판매업소의 위치로부터 상기 배달도착지의 위치까지 이동하는데 걸리는 제2 예상이동시간을 포함하는, 배달주문 분배시스템.The estimated travel time may include a first estimated travel time for the delivery person corresponding to the expected travel time to move from the location of the delivery person to the location of the dealer and the location of the delivery person from the location of the dealer to the location of the delivery destination. And a second estimated travel time to move.
  21. 제20항에 있어서,The method of claim 20,
    상기 배달주문 분배시스템은, 상기 배달원이 배달주문의 배정을 대기 중인 배정대기 상태인지 또는 현재 다른 배달주문을 처리 중인지 판단하는 배달원 분석 모듈을 더 포함하고,The delivery order distribution system further includes a deliveryman analysis module for determining whether the deliveryman is in an assignment waiting state for waiting for an assignment of a delivery order or is currently processing another delivery order.
    상기 배달주문 분석모듈은,The delivery order analysis module,
    상기 배달원이 배정대기 상태인 것으로 판단한 경우, 상기 배달원이 상기 배달원의 현재위치로부터 상기 배달주문의 판매업소의 위치까지 이동하는데 소요되는 예상 시간을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정하고, If it is determined that the courier is in a waiting state, the first estimated travel time of the courier is calculated by calculating the estimated time required for the courier to move from the present location of the courier to the location of the sales office of the delivery order. Determined as,
    상기 배달원이 현재 다른 배달주문을 처리 중인 것으로 판단한 경우, 상기 배달원의 현재위치로부터 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치까지의 예상이동시간과 상기 배달원이 현재 처리 중인 상기 다른 배달주문의 배달도착지의 위치로부터 상기 배달주문의 상기 판매업소의 위치까지의 예상이동시간의 합을 계산한 값을, 상기 배달원의 상기 제1 예상이동시간으로서 결정하도록 더 구성되는, 배달주문 분배시스템.If it is determined that the deliveryman is currently processing another delivery order, the estimated travel time from the present location of the deliveryman to the location of the delivery destination of the other delivery order currently being processed by the deliveryman and the other delivery being processed by the deliveryman; And determine, as the first estimated travel time of the courier, a value that calculates the sum of the estimated travel time from the location of the delivery destination of the order to the location of the sales office of the delivery order.
  22. 제20항에 있어서,The method of claim 20,
    상기 배달원 선정모듈은, 상기 복수의 배달원들 중,The delivery member selection module, among the plurality of delivery members,
    수식 1:Equation 1:
    Figure PCTKR2017011553-appb-I000013
    Figure PCTKR2017011553-appb-I000013
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하도록 더 구성되고,Is further configured to select one or more delivery agents to process the plurality of delivery orders such that the value of is minimal;
    상기 수식 1에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배시스템.In Equation 1, R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned to the delivery order r, the P (d (r)) is a deliveryman the location of d (r), the C (r) is the location of the dealership of the delivery order r, the D (r) is the location of the delivery destination of the delivery order r, and the T (x, y) is the location x to the location y Delivery order distribution system, showing the estimated travel time of the.
  23. 제18항에 있어서,The method of claim 18,
    상기 배달주문 분석모듈은, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하도록 더 구성되고-상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 상기 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함-,The delivery order analysis module is further configured to determine a ready completion time of a delivery article of each of the plurality of delivery orders-the ready completion time is the delivery article from the point of time when the sales office receives the delivery order; Includes estimated time to complete
    상기 배달원 선정모듈은, 상기 복수의 배달주문 중 상기 하나 이상의 배달주문 각각의 상기 준비완료예상시간에 더 기초하여 상기 예상소요시간 총합을 결정하도록 더 구성되는, 배달주문 분배시스템.And the delivery source selection module is further configured to determine the sum of the estimated time required based on the estimated completion time of each of the one or more delivery orders of the plurality of delivery orders.
  24. 제23항에 있어서,The method of claim 23,
    상기 준비완료예상시간은, 상기 준비완료예상시간에 상응하는 배달주문의 주문시간, 상기 배달물품의 주문수량, 상기 배달물품의 품목, 또는 상기 배달물품의 특성 중 하나 이상에 기초하여 결정되는, 배달주문 분배시스템.The preparation completion estimated time is determined based on one or more of an order time of a delivery order corresponding to the preparation completion time, an order quantity of the delivery article, an item of the delivery article, or a characteristic of the delivery article. Order distribution system.
  25. 제24항에 있어서,The method of claim 24,
    상기 배달물품은 배달음식을 포함하고,The delivery article includes a delivery food,
    상기 배달물품의 특성은, 상기 배달음식의 유형, 상기 배달음식의 조리절차의 복잡도, 상기 배달음식의 조리방식, 상기 배달음식의 조리 절차의 일부를 미리 준비하여 둘 수 있는지 여부 중 하나 이상을 포함하는, 배달주문 분배시스템.The characteristics of the delivered article may include one or more of the type of the delivered food, the complexity of the cooking procedure of the delivered food, the cooking method of the delivered food, and whether a part of the cooking procedure of the delivered food can be prepared in advance. Delivery, order distribution system.
  26. 제23항에 있어서,The method of claim 23,
    상기 배달원 선정모듈은, 상기 복수의 배달원들 중,The delivery member selection module, among the plurality of delivery members,
    수식 2:Equation 2:
    Figure PCTKR2017011553-appb-I000014
    Figure PCTKR2017011553-appb-I000014
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하도록 더 구성되고,Is further configured to select one or more delivery agents to process the plurality of delivery orders such that the value of is minimal;
    상기 수식 2에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배시스템.In Equation 2, R is a set including the plurality of delivery orders, r is each delivery order, the d (r) is a delivery person assigned to the delivery order r, the P (d (r)) is a deliveryman The location of d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery of the delivery order r The position of destination, wherein T (x, y) represents the estimated travel time from position x to position y;
  27. 제18항에 있어서,The method of claim 18,
    상기 배달주문 분배시스템은, 상기 복수의 배달원들 중 하나 이상의 배달원의 피로도를 결정하도록 구성된 배달원 분석모듈을 더 포함하고,The delivery order distribution system further comprises a delivery analysis module configured to determine the fatigue of one or more of the plurality of delivery personnel,
    상기 배달원 선정 모듈은, 상기 피로도에 더 기초하여 상기 복수의 배달원들 중 상기 배달주문을 처리할 하나 이상의 배달원을 선정하도록 더 구성되는, 배달주문 분배시스템.And the delivery source selection module is further configured to select one or more delivery sources to process the delivery order from among the plurality of delivery sources based on the degree of fatigue.
  28. 제27항에 있어서,The method of claim 27,
    상기 피로도는, 상기 피로도에 상응하는 배달원의 총 이동시간, 상기 배달원의 총 이동거리, 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 거리, 또는 상기 배달원이 현재까지 휴식 없이 연속적으로 이동한 시간 중 적어도 하나에 기초하여 결정되는, 배달주문 분배시스템.The fatigue degree is at least of the total travel time of the deliveryman corresponding to the fatigue degree, the total travel distance of the deliveryman, the distance traveled continuously by the deliveryman without break to the present day, or the time when the deliveryman continuously traveled without break to the present day A delivery order distribution system, determined based on one.
  29. 제27항에 있어서,The method of claim 27,
    상기 배달원 선정모듈은, 상기 복수의 배달원들 중,The delivery member selection module, among the plurality of delivery members,
    수식 3:Equation 3:
    Figure PCTKR2017011553-appb-I000015
    Figure PCTKR2017011553-appb-I000015
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 수행할 하나 이상의 배달원으로 선정하도록 더 구성되고,Is further configured to select one or more deliverymen to perform the plurality of delivery orders such that the value of is minimal;
    상기 수식 3에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 w(d(r))는 배달원 d(r)의 피로도, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배시스템.In Equation 3, wherein R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned a delivery order r, and P (d (r)) is a deliveryman. The location of d (r), C (r) is the dealership location of the delivery order r, D (r) is the location of the delivery destination of the delivery order r, and the w (d (r)) is the delivery agent d (r) Fatigue order, wherein T (x, y) represents the estimated travel time from position x to position y.
  30. 제27항에 있어서,The method of claim 27,
    상기 배달주문 분석모듈은, 상기 복수의 배달주문들 각각의 배달물품의 준비완료예상시간을 결정하도록 더 구성되고-상기 준비완료예상시간은 상기 판매업소가 상기 배달주문을 수신한 시점으로부터 상기 배달물품을 준비완료하는데 까지 걸리는 예상시간을 포함함-,The delivery order analysis module is further configured to determine a ready completion time of a delivery article of each of the plurality of delivery orders-the ready completion time is the delivery article from the point of time when the sales office receives the delivery order; Includes estimated time to complete
    상기 배달원 선정 모듈은, 상기 복수의 배달원들 중,The delivery member selection module, among the plurality of delivery members,
    수식 4:Equation 4:
    Figure PCTKR2017011553-appb-I000016
    Figure PCTKR2017011553-appb-I000016
    의 값이 최소가 되도록 하는 하나 이상의 배달원을 상기 복수의 배달주문들을 처리할 하나 이상의 배달원으로 선정하도록 더 구성되고,Is further configured to select one or more delivery agents to process the plurality of delivery orders such that the value of is minimal;
    상기 수식 4에서, 상기 R은 상기 복수의 배달주문들을 포함하는 집합, 상기 r은 각각의 배달주문, 상기 d(r)은 배달주문 r을 배정받은 배달원, 상기 P(d(r))는 배달원 d(r)의 위치, 상기 C(r)은 배달주문 r의 판매업소 위치, 상기 E(r)은 배달주문r의 배달물품의 준비완료예상시간, 상기 D(r)은 배달주문 r의 배달도착지의 위치, 상기 w(d(r))는 배달원 d(r)의 피로도, 상기 T(x, y)는 위치 x로부터 위치 y까지의 예상이동시간을 나타내는, 배달주문 분배시스템.In Equation 4, wherein R is a set including the plurality of delivery orders, r is each delivery order, d (r) is a deliveryman assigned a delivery order r, and P (d (r)) is a deliveryman. The location of d (r), C (r) is the sales office location of the delivery order r, E (r) is the estimated time to complete the delivery of the delivery order r, D (r) is the delivery of the delivery order r The position of the destination, w (d (r)) is the fatigue of the delivery agent d (r), and T (x, y) represents the estimated travel time from position x to position y.
  31. 제18항에 있어서,The method of claim 18,
    상기 배달주문 분배시스템은, The delivery order distribution system,
    상기 배달주문 분배시스템에 등록된 하나 이상의 등록판매업소의 배달주문 통계 자료를 수집하도록 구성되는 통계자료 수집모듈 - 상기 배달주문 통계 자료는 상기 하나 이상의 등록판매업소의 요일 또는 시간대 별 배달주문 개수에 대한 일정기간 동안의 통계를 포함함 -; 및 Statistical data collection module configured to collect delivery order statistical data of one or more registered retailers registered in the delivery order distribution system-The delivery order statistical data for the number of delivery orders for each day or time of the one or more registered retailers. Includes statistics for a period of time; And
    상기 배달주문 통계 자료에 기초하여, 상기 복수의 배달원들 중 배정받은 배달주문을 완료한 완료 배달원의 대기장소를 선정하도록 구성되는 대기장소 선정모듈을 더 포함하고,And a waiting place selection module configured to select a waiting place of a completed deliveryman who has completed the assigned delivery order among the plurality of delivery guys, based on the delivery order statistics data.
    상기 통신 모듈은 상기 대기장소 정보를 상기 완료 배달원의 단말로 전송하도록 더 구성되는, 배달주문 분배시스템.And the communication module is further configured to transmit the waiting place information to the terminal of the completed deliveryman.
  32. 제31항에 있어서,The method of claim 31, wherein
    상기 대기장소 선정모듈은,The standby site selection module,
    상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하고,Determining the number of predicted orders for each of the one or more registered retailers based on the data of the day and time zone corresponding to the time of completion of the delivery order by the completed deliveryman of the delivery order statistics data;
    상기 각각의 등록판매업소에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 완료 주문수를 획득하고,For each of the registered retailers, obtain a completed order number which is the number of completed orders until the completed deliveryman completes the delivery or the scheduled delivery completion point,
    상기 각각의 등록판매업소에 대하여, 상기 예측 주문수에서 상기 완료 주문수를 차감하여 잔여 주문수를 산출하고,For each registered dealer, the remaining order number is calculated by subtracting the completed order number from the predicted order number,
    상기 각각의 등록판매업소에 대하여, 산출된 잔여 주문수에 기초하여, 하나 이상의 군집 영역을 판단하고,For each registered dealer, one or more clustered areas are determined based on the calculated remaining order number,
    상기 하나 이상의 군집 영역 각각에 대하여 상기 각각의 군집 영역 내에 속하는 등록판매업소의 잔여 주문수를 합산하여, 군집 영역별 잔여 주문수를 산출하고,For each of the one or more clustered areas, the remaining orders of the registered dealerships belonging to the respective clustered areas are added up to calculate the remaining orders for each clustered area.
    상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하고,Selecting one cluster area of the one or more cluster areas based on the remaining number of orders for each cluster area,
    상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하도록 더 구성되는, 배달주문 분배시스템.And determine a place belonging to the selected clustered area as the waiting place for the one or more completed deliverymen.
  33. 제31항에 있어서,The method of claim 31, wherein
    상기 대기장소 선정모듈은,The standby site selection module,
    상기 배달주문 통계 자료 중 상기 완료 배달원이 배달주문을 완료한 시점에 상응하는 요일 및 시간대의 자료에 기초하여, 상기 하나 이상의 등록판매업소 각각에 대한 예측 주문수를 결정하고,Determining the number of predicted orders for each of the one or more registered retailers based on the data of the day and time zone corresponding to the time of completion of the delivery order by the completed deliveryman of the delivery order statistics data;
    상기 각각의 등록판매업소에 대한 예측 주문수에 기초하여, 하나 이상의 군집 영역을 판단하고,Determine one or more clustered regions based on the predicted number of orders for each registered retailer,
    상기 하나 이상의 군집 영역 각각에 대하여, 상기 각각의 군집 영역 내에 속하는 등록판매업소의 예측 주문수를 합산하여 군집 영역별 예측 주문수를 산출하고,For each of the one or more clustered areas, the predicted order number for each clustered area is calculated by summing up the predicted order number of the registered retailer belonging to each of the clustered areas,
    상기 각각의 군집 영역에 대하여, 상기 완료 배달원이 배달을 완료한 시점 또는 배달 완료 예정 시점까지 배달 완료된 주문의 개수인 군집 영역별 완료 주문수를 획득하고,Obtaining, for each cluster region, the number of completed orders for each cluster region, which is the number of orders that have been delivered by the completion deliveryman or when the delivery is scheduled to be completed,
    상기 각각의 군집 영역에 대응하는 상기 군집 영역별 예측 주문수에서 상기 각각의 군집 영역에 대응하는 상기 완료 주문수를 차감하여, 군집 영역별 잔여 주문수를 산출하고,Calculating the remaining order number for each cluster region by subtracting the completed order number corresponding to each cluster region from the predicted order number for each cluster region corresponding to each cluster region,
    상기 군집 영역별 잔여 주문수에 기초하여 상기 하나 이상의 군집 영역 중 하나의 군집 영역을 선정하고,Selecting one cluster area of the one or more cluster areas based on the remaining number of orders for each cluster area,
    상기 선정된 군집 영역에 속하는 장소를 상기 하나 이상의 완료 배달원의 상기 대기장소로 결정하는, 배달주문 분배시스템.And determine a place belonging to the selected cluster area as the waiting place of the at least one completed delivery person.
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