KR101645157B1 - Method and apparatus for total service for providing food - Google Patents
Method and apparatus for total service for providing food Download PDFInfo
- Publication number
- KR101645157B1 KR101645157B1 KR1020150157127A KR20150157127A KR101645157B1 KR 101645157 B1 KR101645157 B1 KR 101645157B1 KR 1020150157127 A KR1020150157127 A KR 1020150157127A KR 20150157127 A KR20150157127 A KR 20150157127A KR 101645157 B1 KR101645157 B1 KR 101645157B1
- Authority
- KR
- South Korea
- Prior art keywords
- food
- function
- delivery
- integrated
- information
- Prior art date
Links
- 235000013305 food Nutrition 0.000 title claims abstract description 269
- 238000000034 method Methods 0.000 title claims abstract description 41
- 238000012384 transportation and delivery Methods 0.000 claims abstract description 155
- 238000007726 management method Methods 0.000 claims description 25
- 238000012856 packing Methods 0.000 claims description 10
- 230000006854 communication Effects 0.000 claims description 8
- 238000004891 communication Methods 0.000 claims description 8
- 238000009434 installation Methods 0.000 claims description 8
- 238000011084 recovery Methods 0.000 claims description 5
- 230000002457 bidirectional effect Effects 0.000 claims description 4
- 238000006243 chemical reaction Methods 0.000 claims description 4
- 238000004806 packaging method and process Methods 0.000 claims description 4
- 230000008569 process Effects 0.000 abstract description 4
- 230000006870 function Effects 0.000 description 84
- 238000010586 diagram Methods 0.000 description 14
- 238000010411 cooking Methods 0.000 description 13
- 230000009977 dual effect Effects 0.000 description 6
- 238000013500 data storage Methods 0.000 description 5
- 230000008859 change Effects 0.000 description 3
- 238000012790 confirmation Methods 0.000 description 3
- 230000009467 reduction Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 230000001360 synchronised effect Effects 0.000 description 2
- 238000009412 basement excavation Methods 0.000 description 1
- 235000013361 beverage Nutrition 0.000 description 1
- 230000007175 bidirectional communication Effects 0.000 description 1
- 238000013070 change management Methods 0.000 description 1
- 230000002860 competitive effect Effects 0.000 description 1
- 230000006866 deterioration Effects 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 230000002452 interceptive effect Effects 0.000 description 1
- 238000005259 measurement Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 230000004044 response Effects 0.000 description 1
- 235000019640 taste Nutrition 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/04—Payment circuits
- G06Q20/06—Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Strategic Management (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Accounting & Taxation (AREA)
- General Business, Economics & Management (AREA)
- Economics (AREA)
- Tourism & Hospitality (AREA)
- Software Systems (AREA)
- Marketing (AREA)
- Finance (AREA)
- Development Economics (AREA)
- Human Resources & Organizations (AREA)
- Entrepreneurship & Innovation (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Operations Research (AREA)
- Game Theory and Decision Science (AREA)
- Quality & Reliability (AREA)
- General Engineering & Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a food service method and apparatus, and more particularly, to an integrated food service method and apparatus.
In the case of O2O (online to offline) service, which is provided by a delivery application service company recently pointed out through airwaves and cable broadcasting, online order reception and settlement information is provided to the merchant's POS point of sale system It is appealing for a great deal of inconvenience due to the lack of proper connection. In addition, consumers are increasing the reliability of usage and consumer confusion due to the similar overflow of APP and the difference in quantity and quality of information provided by APP. In addition, the cost increase caused by the competitive execution of mass media advertising to overcome this problem has been partially transferred to the merchant and reflected to the consumers due to the rise in food prices and the deterioration of service quality, which limits the implementation of O2O service in the true sense of consumer complaints and delivery complaints It is exposed.
In addition, the consumption patterns and desires of consumers vary according to individual tastes and circumstances, such as an increase in one-person households, the spread of smartphones, and the spread of car users. However, unlike the food service industry, Due to limitations in excavation, O2O services such as reservation / take-out orders through smartphone applications have not been activated yet.
In order to solve such a problem, a food order O2O platform is needed.
One aspect of the present invention provides a method of providing an integrated food service.
Another aspect of the present invention provides an integrated food service device.
A method of providing an integrated food service according to an aspect of the present invention includes the steps of transmitting information on a food menu provided in each of a plurality of restaurants and a plurality of restaurants by a customized food service providing apparatus, The method of claim 1, further comprising the steps of: receiving order information on the food from the ordering device; and performing a payment procedure for the food based on the order information, The payment information may be transmitted to a point of sale (POS) device of the merchant, and the payment information may be transmitted to the operator device and the POS device Can be interlocked.
Meanwhile, the integrated food service device may provide an integrated food service application for an orderer to the purchaser device, and the integrated food service application may include a restaurant information providing function, a restaurant reservation function, a food delivery order function, Function can be provided.
In addition, the integrated food service apparatus may be configured to provide an integrated food service application for a deliverer to a deliverer's device of a deliverer, and receive a delivery request message for the food based on the order information through an integrated food service application for the deliverer, Can be transmitted to the delivery device.
In addition, the integrated food service apparatus classifies the plurality of restaurants as a delivery business type and a store business type, and the integrated food providing service device commonly has a two-way messaging function, a mobile contents management system ) Feature, integrated reward management function, remote authentication installation and recovery function, data backup cloud function. Dual data storage capabilities and data-driven customer marketing capabilities.
In addition, the integrated food service apparatus may provide an integrated order reception / payment / settlement function, a safe number conversion function, and a new address / old address map information matching function for the delivery industry, It can provide real-time waiting sequence and time management function, location-based time / distance guidance function, and O2O function combining short-range wireless communication.
An integrated food service apparatus according to another aspect of the present invention includes a processor for transmitting information on a food menu provided at each of a plurality of restaurants and a plurality of restaurants to a customized apparatus, The payment information for the food is transmitted to the operator device of the merchant based on the order information, and the packing information for the food is transmitted to the operator terminal of the merchant, The payment information may be transmitted to a POS (point of sale) device of the merchant so that the operator device and the POS device can be interlocked.
Meanwhile, the processor may be configured to provide an integrated food service application for an orderer to the purchaser device, wherein the integrated food service application for a customer includes a restaurant information providing function, a restaurant reservation function, a food delivery order function, Function can be provided.
In addition, the processor may provide an integrated food service application for a deliverer to a deliverer's device of a deliverer, wherein a delivery request message for the food based on the order information is delivered to the deliveror device Lt; / RTI >
Also, the processor classifies the plurality of restaurants into a delivery business type and a store business type, and the processor commonly uses a bidirectional messaging function, a mobile CMS (contents management system) function, an integrated reward management function, Remote authentication automatic installation and recovery, data backup cloud function. Dual data storage capability and data based customer marketing functionality.
In addition, the processor provides an integrated order receiving / settlement / settlement function, a safe number conversion function, and a new address / old address map information matching function for the delivery business type, Management function, location-based time / distance guidance function, and short-range wireless communication O2O function.
The integrated food service method and apparatus according to an embodiment of the present invention can be used for reservation / order / payment / packaging / delivery of food through an application installed in a user's device of a purchaser based on a database building information on national restaurants and foods To provide a unified platform for real-time interoperability of the processes leading up to the settlement / settlement, thus realizing a food service environment optimized for the two market segments (delivery and store business).
1 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
2 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
3 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
4 is a conceptual diagram illustrating a delivery service method through a deliverer application according to an embodiment of the present invention.
FIG. 5 is a conceptual diagram illustrating a delivery service method through a deliverer application according to an embodiment of the present invention.
6 is a conceptual diagram illustrating a method of determining a waiting time of a purchaser according to an embodiment of the present invention.
7 is a conceptual diagram illustrating a food all-in-one service server according to an embodiment of the present invention.
The following detailed description of the invention refers to the accompanying drawings, which illustrate, by way of illustration, specific embodiments in which the invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the invention. It should be understood that the various embodiments of the present invention are different, but need not be mutually exclusive. For example, certain features, structures, and characteristics described herein may be implemented in other embodiments without departing from the spirit and scope of the invention in connection with an embodiment. It is also to be understood that the position or arrangement of the individual components within each disclosed embodiment may be varied without departing from the spirit and scope of the invention. The following detailed description is, therefore, not to be taken in a limiting sense, and the scope of the present invention is to be limited only by the appended claims, along with the full scope of equivalents to which such claims are entitled, if properly explained. In the drawings, like reference numerals refer to the same or similar functions throughout the several views.
Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the drawings.
Hereinafter, the embodiment of the present invention will be described with reference to a database storing information on restaurants of national restaurants and information on foods that can be provided at restaurants of national restaurants, and the like, such as delivery orders and store reservations, store visit take- A food all-in-one service that comprehensively provides a star food order form is disclosed. In the food all-in-one service according to the embodiment of the present invention, a food all-in-one service capable of real-time online interworking with an offline merchant point of sale (POS) system (or a store POS apparatus) is disclosed.
Hereinafter, in the embodiment of the present invention, the food all-in-one service can be represented by the integrated food service, and the food all-in-one service server (or the food all-in-one service server) The operation of the food all-in-one service server can be performed based on the processor of the food all-in-one service server.
1 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
1, a purchaser installs an order food all-in-one service application provided by a food all-in-one service server in a user device (for example, a smart phone, a smart pad, a notebook PC, , Food order information, restaurant reservation information, food delivery order information, food payment information, food packing order information, and the like can be provided through the food order all-in-one service application. In other words, the purchaser can receive food all-in-one service that can search, book, and execute food order / packing order at one time through the order food all-in-one service application.
The food all-in-one service server provides restaurant information based on a database storing information on restaurants and food provided by restaurants, and operates a restaurant reservation server (or a user terminal of a restaurant operator) , Food delivery order, food packing order, and food payment can be provided to the purchaser through the ordering device.
The operator device may install an operator food all-in-one service application provided by the food all-in-one service server. The operator food all-in-one service application can provide the operator of the restaurant with services related to reservation reception / order reception / payment / delivery / packing / settlement / customer management based on the order information transmitted by the ordering device.
For example, a purchaser can search restaurants through the operator food all-in-one service application and order specific food from restaurants. In this case, order information is generated by the ordering device, and the ordering information can be transmitted to the operator device. The order information may include information for receiving a food service from a restaurant such as reservation reception / order reception / settlement / delivery / packaging / settlement.
Operator's food All-in-one service Operator device installed in the application and store POS device implemented in the restaurant can work together. For example, pre-order information and payment information for a received food based on an operator food all-in-one service application may be provided to a store POS device. The pre-order information and the payment information for the food received through the operator food all-in-one service application can be synchronized with the pre-order information and payment information for the food of the store POS device. Or the orderer information generated by the ordering device may be provided directly to the store POS via the food all-in-one service server and the operator device and the store POS device may be synchronized based on the order information.
The food all-in-one service server can also provide a food all-in-one service application for the deliverer to the user's device (the delivery device) of the deliverer delivering the food. The delivery device can receive a separate delivery request message generated by the operator device based on the food all-in-one service application for the delivery person, and the delivery person can provide the delivery service according to the delivery request message. For example, when cooking for the ordered food is completed, the restaurant operator can generate a delivery request message through the operator device and send it to the delivery device. The delivery request message may include delivery food, delivery location, payment information, and the like. The delivery device can deliver delivery-related information to the deliverer based on the delivery request message. Or the orderer information generated by the ordering device may be sent directly to the deliverer device via the food all-in-one service server and delivery-related information may be provided to the deliverer.
In addition, the food all-in-one service server may provide a business food all-in-one service application for sales to the food all-in-one service.
2 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
2, a food all-in-one service provided between a purchaser and a restaurant (or a merchant) is started.
Referring to FIG. 2, the food all-in-one service server can provide information on a food available in a restaurant, which can be ordered by a purchaser, and a food available in an orderable restaurant, taking into consideration the location information of the purchaser. The purchaser can order the food through the ordering device based on the information of the restaurant information / available food provided by the food all-in-one service, and can proceed the payment process for the food. Alternatively, the purchaser may schedule a restaurant visit time through the ordering device based on the information provided by the food all-in-one service. That is, the order information may include information related to an order / payment / delivery / reservation of the orderer.
The order information generated by the
In addition, the
In addition, according to the embodiment of the present invention, the food all-in-one
The restaurant operator can pay the commission for the payment procedure, the cost for the merchant, the advertisement fee, etc. to the food all-in-one service company operating the food all-in-one
3 is a conceptual diagram illustrating a food all-in-one service according to an embodiment of the present invention.
3, real-time interworking of the order food all-in-one
According to the embodiment of the present invention, unlike a conventional store POS having a unidirectional communication with an application, a workflow limited to in-app (In-APP) settlement, and a manual settlement method, An online POS system may be used. The real-time order / payment information can be input to the
The
The
Unlike the conventional food delivery service, the food all-in-one service according to the embodiment of the present invention can be used for reservation / order / settlement / packing / delivery through a food all-in-one service application for a customer based on a database storing information on national restaurants and food / Process can be interlocked in real time.
According to the embodiment of the present invention, it is possible to provide different food all-in-one services by dividing the food service industry and the food service industry.
Food Delivery Service for Food Industry Food all-in-one service server can provide customer order relay function, two-way messaging function, billing management function, delivery status, delivery map interlock, relief number delivery relay function.
It can provide business information, food information management function, standby time / location relay function for store food businesses that provide food only at the store, and can be used for food all-in-one service by additionally providing a local beacon system for stores.
The food all-in-one service server can manage the database of the delivery food industry and the database of the store food industry separately.
In addition, the food all-in-one service server provides common interactive real-time messaging, mobile CMS, integrated reward management, remote authentication installation and recovery, data backup cloud, dual data storage, data foundation And can provide customer marketing functions.
In addition, the food all-in-one service server may provide specialized functions for each of the delivery food industry and the store food industry. Specialized functions provided to the delivery food industry include integrated order reception / payment / settlement function, virtual security number change function, and new address / old address map information matching function. The specialized functions provided in the food industry can provide real-time waiting sequence and time management functions, location-based time / distance guidance functions, and short-range wireless communication O2O marketing functions.
On the other hand, the specialized functions provided to each of the delivery food industry and the store food industry are merely examples, and each function can be suitably provided to the delivery food industry and / or the store food industry as needed.
The following features are specific functions provided to the food industry: integrated order reception / payment / settlement function, virtual security number change function, and new address / old address map information matching function.
The integrated order reception / settlement / settlement function integrates the customer's order details in real-time as an application for the operator, store POS, food all-in-one service for the delivery person, and settlement details are integrated and settled through the store POS.
The virtual security number change function matches the virtual phone number of the merchant at the time of ordering the phone, and converts the customer's telephone number into a safe number that can be used within a limited time when delivering the carrier.
The new address / old address map information matching function is a function to perfectly match the new address and old address received from the customer to map information and display it on the shop POS device and the food all-in-one service application screen for the delivery person.
Real-time waiting sequence and time management functions, location-based time / distance guidance functions, and short-range wireless communication O2O marketing functions, which are provided separately in the food and beverage industry, are as follows.
The real-time waiting order and time management function is to send order waiting time and time required for takeout specialty restaurants, restaurant restaurants, and customer's time-of-day packing order from the store to the purchaser in real time.
The location-based time / distance guidance function is a function that measures the travel time and movement status based on the location of the orderer from the departure point to the arrival point of the order after the orderer's packaging order, and provides the measurement to the operator device.
Short-range wireless communication The O2O (online to offline) marketing function performs customer confirmation and payment confirmation through Bluetooth and high-frequency band short-range wireless communication when the orderer having the ordering device installed with the ordering application is entered, And to provide points / coupons and the like.
It also provides two-way real-time messaging, a mobile CMS function, an integrated reward management function, a remote authentication installation restoration function, a data backup cloud function, and dual data storage function, which are common to the food industry and the store food industry delivered by the food all- , Data-based customer marketing functions are as follows.
The bidirectional real-time messaging functionality may be a function to provide bi-directional communication between a messaging server-based order-reception-food completion-arrival time-payment confirmation, ordering application, operator application, and store POS device.
The mobile contents management system (CMS) function can be implemented to perform a new registration and change management of restaurant related information by a user through the application through a food user, restaurant note, agency, salesperson,
The integrated reward management function can be implemented to manage the member information of the deliverer, the orderer, etc., and to provide rewards such as points, coupons, and stamps to the deliverer and the orderer.
The remote authentication installation restoration function can be implemented to allow the merchant to provide the authentication code at the time of first subscription, to back up environment information to the server, and to perform automatic installation / restoration through remotely accessing from the merchant when the equipment is changed or the store POS is replaced.
The data backup cloud function can be implemented to manually upload or download from the server a local-based POS database managed by a merchant, after the operator of the merchant directly connects to the Internet and then based on the cloud backup function.
The dual data storage function can set the data store as local or server when joining an affiliate shop, transfer the database to the selected store, and can be implemented for dual transmission in connection with the operator application.
The data-based customer marketing function analyzes the customer order information integrated in the store POS to analyze the usage pattern and frequency, so that it can be used in promotion marketing, and provides marketing custom information such as discount through SMS or location based PUSH Lt; / RTI >
4 is a conceptual diagram illustrating a delivery service method through a deliverer application according to an embodiment of the present invention.
In Figure 4, a method for an operator to determine a deliverer for food delivery and deliver food is disclosed.
Referring to FIG. 4, when the order information is received through the operator apparatus, the operator can request the delivery to the deliverer based on the food all-in-one service server. In the embodiment of the present invention, it is assumed that a plurality of restaurants provide a food delivery service through at least one deliverer without placing a delivery person separately in one restaurant. The delivery person can receive the delivery request from the operator of the plurality of restaurants and perform the food delivery.
The delivery request message 400 transmitted by the restaurant operator apparatus can be delivered to at least one deliverer located within a certain area based on the restaurant. For example, an operator may send a delivery request message 400 to a delivery device located within a current radius of 100M, based on the location of a restaurant, via an operator device. The delivery request message 400 may include information on the type of food to be delivered, the delivery request position of the food, the estimated delivery start time (order food cooking completion time), and the like. Upon receiving the delivery request message 400, the delivery device may transmit a delivery acceptance message 420 indicating that the delivery request message 400 has been received to the operator device. The delivery request message 400 may be transmitted based on the virtual security number matched with the customer contact.
The operator device can receive delivery receipt message 420 and send a delivery reservation complete message 440 requesting delivery to the deliveror device. The delivery reservation completion message 440 may include information on the visit request time determined based on the cooking completion completion time of the food. The delivery person can visit the restaurant in consideration of the visit request time included in the delivery reservation completion message 440 received through the delivery device and receive the food to be delivered and deliver it to the purchaser.
If a delivery request message (400) is sent to the plurality of deliverer devices by the operator device, a plurality of deliverer's plurality of deliverer devices capable of delivering may transmit the delivery acceptance message (420) to the operator device. In this case, the operator device can transmit the delivery reservation complete message 440 only to one deliverer device first. That is, only one of the plurality of deliverer devices that transmitted the delivery receipt message 420 may receive the delivery reservation complete message 440 from the operator device.
One deliverer that receives the delivery reservation complete message 440 may be determined in a variety of ways. The order in which the delivery receipt message 420 is transmitted to the operator device, the distance between the delivery person and the restaurant, whether or not the deliverer is going to deliver another food of the restaurant, and the like.
When the order of transmitting the delivery acceptance message 420 is considered, the delivery reservation completion message 440 is transmitted to the delivery device that has transmitted the delivery acceptance message 420 to the operator device first among the plurality of the deliverer devices . If the distance to the restaurant is considered, a delivery reservation complete message 440 may be sent to the delivery device closest to the restaurant.
If it is considered whether or not the deliverer is going to deliver another food of the restaurant, the deliverer is expected to deliver to the other food to be delivered at the same restaurant, and the expected delivery time for the other food to be delivered and the current delivery If the delivery start time for the food is within the similar range, a delivery reservation complete message 440 may be sent to the delivery person's delivery device, which is scheduled to perform delivery for another to-be-delivered food of the same restaurant. As a concrete example, when the delivery person 1 has previously received the delivery reservation completion message (440) for the food 1 in the restaurant 1, the delivery person 1 takes priority over the delivery request message for the other food 2 in the restaurant 1, Message 420 to the operator device and receive a delivery completion message 440 from the operator device.
According to another embodiment of the present invention, a registered carrier of at least one delivery agency contracted with a restaurant may preferentially obtain delivery information to perform delivery. Information on the deliverer who has obtained the delivery information can be communicated to the operator, and the distance to the restaurant can be displayed by the deliverer. In addition, the deliverer can obtain the delivery information and reply that the delivery information has been acquired after obtaining the delivery information. Information about the deliverer who has obtained and returned the delivery information may be communicated to the operator.
FIG. 5 is a conceptual diagram illustrating a delivery service method through a deliverer application according to an embodiment of the present invention.
In Figure 5, a method for an operator device to search for a deliverer is disclosed.
Referring to FIG. 5, if the carrier is not searched, the operator device 500 can search the carrier by increasing the search range of the carrier.
For example, the delivery request message may be transmitted only to the delivery device 550, which is initially located within a short range (for example, within 100 m) based on the location of the operator device 500. If the delivery receipt message is not received in response to the delivery request message, the transmission range of the delivery request message can be increased.
For example, a delivery request message may be sent to a delivery device 550 located within a mid-distance (e.g., within 200 meters) range to perform a search procedure for the carrier again.
Such a deliverer search may be performed individually by each of a plurality of restaurants, but may be performed by a food all-in-one service server by integrating delivery request information of a plurality of restaurants. For example, the food all-in-one service server may receive delivery request information from each of a plurality of operator devices of each of a plurality of restaurants, group them in consideration of a delivery request area, a delivery request time, etc. and search for and match the deliverer.
For example, the food all-in-one service server may receive first order information from the first operator device of the operator of the first restaurant, second order information from the second operator device of the operator of the second restaurant, third operator of the operator of the third restaurant, Third order information from the device, and fourth order information from the fourth operator device of the operator of the fourth restaurant.
At this time, the location of the first restaurant and the location of the second restaurant are within the critical range, the delivery area indicated by the first order information and the second order information is within the critical range, and by the first order information and the second order information If the indicated delivery request start time is in the critical range, then one delivery person (e.g., first delivery person) performing the delivery procedure based on the first order information and the second order information is searched and sent to the first deliverer It may request delivery of the food of the first restaurant and the second restaurant.
Likewise, the location of the third restaurant and the location of the fourth restaurant are within the critical range, the delivery area indicated by the third order information and the fourth order information is within the critical range, and the third order information and the fourth order information If the indicated delivery request start time is in the critical range, it searches for one deliverer (e.g., the second deliverer) to perform the delivery procedure based on the third order information and the fourth order information and sends to the second deliverer The third restaurant, and the fourth restaurant.
6 is a conceptual diagram illustrating a method of determining a waiting time of a purchaser according to an embodiment of the present invention.
In Fig. 6, a method for determining an order waiting time of a purchaser is disclosed.
Referring to FIG. 6, in the case of the delivery industry, the time taken from the time the orderer orders the food to the time the food is delivered may be provided to the orderer as information on the order waiting time 600.
If the restaurant is a delivery business type, the order waiting time 600 can be determined in consideration of the current order state, the estimated cooking time of the food, the delivery time, and the like. For example, the order waiting time (600) is determined by the sum of the food preparation time considering the number of food to be cooked due to the preceding order at the restaurant, the estimated cooking time by the food, and the travel time taken to travel to the restaurant and the order place . At this time, the number of food preparation times and the estimated cooking time for each food are not simply multiplied, but at the same time, considering the number of cooked foods and the number of cooked foods, Lt; / RTI > The reduction rate can be determined differently depending on the type of food being cooked and ordered at the same time. For example, if Food 1, Food 2, and Food 3 are cooked to pre-order, the reduction rate is 30%, and if Food 2, Food 4, and Food 6 are cooked to pre-order, the reduction rate may be 40%.
The order waiting time 600 may be provided to the purchaser in real time, and the order waiting time 600 may be periodically calculated and changed. For example, if the cooking of the pre-ordered food ends sooner than the expected time, the waiting time for the order may be reduced accordingly, and if the cooking of the pre-ordered food ends later than the expected time, And may increase accordingly.
In case of a take-out business type, the order waiting time 600 can be determined by excluding the time when the purchaser moves to the restaurant in consideration of the current position of the purchaser, the location of the restaurant, and the traveling means of the purchaser. The purchaser can move from place to place in order to receive food ordered from the restaurant. In this case, the travel time to the purchaser's restaurant may be calculated in consideration of the traveling means of the purchaser. The information on the moving means of the purchaser may be input by the purchaser, but may be estimated in consideration of the moving speed of the purchaser. For example, the moving speed of the purchaser can be calculated for a predetermined period of time to determine whether the means by which the purchaser moves is a car or a walk. The orderer can be provided with information on the order waiting time 600, which is the time for the orderer to wait for the orderer to move to the restaurant and receive the food after arrival.
In the case of a store industry, the order waiting time 600 can be determined in consideration of the current order state, the estimated cooking time of the food, and the like. For example, the order waiting time (600) may be determined by the number of food items to be cooked due to a prior order at a restaurant and the estimated cooking time for each food item. As described above, the number of food items and the estimated cooking time per food are not simply multiplied, but at the same time, in consideration of the number of dishes that can be cooked and the number of dishes of the chef, It may be a reduced time. The order waiting time 600 may be provided to the purchaser in real time, and the order waiting time 600 may be periodically calculated and changed. For example, if the cooking of the pre-ordered food ends sooner than the expected time, the order waiting time 600 may be reduced accordingly and, conversely, if the pre-cooked food finishes later than the expected time, ) May increase accordingly.
That is, depending on the nature of the store, the order waiting time 600 may be calculated differently and provided to the purchaser.
7 is a conceptual diagram illustrating a food all-in-one service apparatus according to an embodiment of the present invention.
As described above, the food all-in-one service can be represented by the integrated food service, and the food all-in-one service server (or food all-in-one service device)
The food all-in-one service device includes an application providing unit 700, a database unit 710, an orderer service providing unit 720, a deliverer service providing unit 730, an operator service providing unit 740, an order information managing unit 750, A settlement unit 760, and a processor 770. Each component of the food all-in-one service device can be configured to perform the operation of the food all-in-one service device described above with reference to Figs. For example, each component can perform the following operations.
The application providing unit 700 can be implemented to provide an application for providing a food all-in-one service according to the use, such as a food all-in-one service application for an orderer, a food all-in-one service application for a driver, and a food all-in-one service application for a delivery person.
The database unit 710 may be implemented to store restaurant information and information on a food menu provided at a restaurant.
The orderer's service providing unit 720 may be implemented to provide a customer with a function of providing a restaurant information, a function of reserving a restaurant, a function of ordering a food delivery, and a function of ordering a package of food.
Delivery service provider 730 may be implemented to send delivery request information to the deliverer.
The operator service provider 740 can be implemented to provide the operator with reservation reception / order reception / delivery packing / settlement / customer management functions.
The order information management unit 750 may be implemented to receive the order information generated by the ordering device and to make a payment, a food cooking request, a delivery request, and the like.
The settlement unit 760 may be implemented to proceed with a payment procedure for the food according to the order information.
The processor 770 includes an application providing unit 700, a database unit 710, a customer service providing unit 720, a deliverer service providing unit 730, an operator service providing unit 740, an order information managing unit 750, And may be implemented to control the operation of the settlement unit 760. [
Such an integrated food service method may be implemented in an application or may be implemented in the form of program instructions that can be executed through various computer components and recorded on a computer readable recording medium. The computer-readable recording medium may include program commands, data files, data structures, and the like, alone or in combination.
The program instructions recorded on the computer-readable recording medium may be ones that are specially designed and configured for the present invention and are known and available to those skilled in the art of computer software.
Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks and magnetic tape, optical recording media such as CD-ROMs and DVDs, magneto-optical media such as floptical disks, media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like.
Examples of program instructions include machine language code such as those generated by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like. The hardware device may be configured to operate as one or more software modules for performing the processing according to the present invention, and vice versa.
While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it will be understood by those skilled in the art that various changes and modifications may be made therein without departing from the spirit and scope of the invention as defined in the appended claims. It will be possible.
Claims (10)
The integrated food service apparatus transmitting information on a food menu provided at each of the plurality of restaurants and each of the plurality of restaurants by the ordering device;
Receiving the order information about the food from the ordering device; And
Wherein the integrated food service apparatus performs a payment procedure for the food based on the order information, transmits payment information for the food to the operator device of the merchant based on the order information, , ≪ / RTI >
The payment information is also transmitted to a POS (point of sale) apparatus of the merchant, and the operator apparatus and the POS apparatus are interlocked,
Wherein the integrated food service apparatus classifies the plurality of restaurants into a delivery industry and a store industry,
The integrated foodservice service device commonly includes a bidirectional messaging function, a mobile CMS (contents management system) function, an integrated reward management function, a remote authentication automatic installation and recovery function, a data backup cloud function, Storing function and a data-based customer marketing function.
Wherein the integrated food service device provides an integrated food service application for a customer to the ordering device,
Wherein the integrated food service application for a customer provides a restaurant information providing function, a restaurant reservation function, a food delivery order function, and a food packing order function.
Wherein the integrated food service device provides an integrated food service application for a deliverer to a deliverer's device of the deliverer,
Wherein the delivery request message for the food based on the order information is converted into a virtual safe number matched with the customer contact through the integrated food service application for the deliverer and transmitted to the deliverer device .
The integrated food service apparatus provides an integrated order reception / settlement / settlement function, a safe number conversion function, and a new address / old address map information matching function for the delivery industry,
Wherein the integrated food service apparatus provides a real-time waiting order and a time management function, a location-based time / distance guidance function, and an O2O (online to offline) Way.
Wherein the integrated food service device comprises a processor,
The processor transmits information on a food menu provided at each of the plurality of restaurants and each of the plurality of restaurants to the ordering device,
Receiving order information on the food from the orderer device,
Wherein the controller is configured to perform a payment procedure for the food based on the order information, transmit payment information for the food to the operator device of the merchant based on the order information, and request packaging or delivery of the food,
The payment information is also transmitted to a POS (point of sale) apparatus of the merchant, and the operator apparatus and the POS apparatus are interlocked,
Wherein the processor classifies the plurality of restaurants into a delivery industry and a store industry,
The processor is operable to provide a common service function to the delivery industry and the store business in a bidirectional messaging function, a mobile CMS function, an integrated reward management function, a remote authentication automatic installation and recovery function, a data backup cloud function, Based customer marketing function. ≪ Desc / Clms Page number 13 >
Wherein the processor is configured to provide an integrated food service application for an orderer to the ordering device,
Wherein the integrated food service application for a customer provides a restaurant information providing function, a restaurant reservation function, a food delivery order function, and a food packing order function.
Wherein the processor provides an integrated food service application for a deliverer to a deliverer's device,
Wherein the delivery request message for the food based on the order information is converted into a virtual safe number matched with the customer contact through the integrated food service application for the deliverer and transmitted to the deliverer device. .
The processor provides an integrated order reception / settlement / settlement function, a safe number conversion function, and a new address / old address map information matching function for the delivery industry,
Wherein the processor provides a real-time waiting sequence and time management function, a location-based time / distance guidance function, and an O2O (online to offline) function for short-range wireless communication for the store business type.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020150157127A KR101645157B1 (en) | 2015-11-10 | 2015-11-10 | Method and apparatus for total service for providing food |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020150157127A KR101645157B1 (en) | 2015-11-10 | 2015-11-10 | Method and apparatus for total service for providing food |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| KR101645157B1 true KR101645157B1 (en) | 2016-08-02 |
Family
ID=56708405
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| KR1020150157127A KR101645157B1 (en) | 2015-11-10 | 2015-11-10 | Method and apparatus for total service for providing food |
Country Status (1)
| Country | Link |
|---|---|
| KR (1) | KR101645157B1 (en) |
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR101826307B1 (en) * | 2017-01-25 | 2018-02-06 | 진정식 | System for providing mediation service between store and delivery agency |
| KR20180079110A (en) | 2016-12-30 | 2018-07-10 | 동의대학교 산학협력단 | System and method based O2O for using and managing a restaurant |
| JP2019530935A (en) * | 2016-10-18 | 2019-10-24 | ウーワ ブラザーズ カンパニー リミテッドＷｏｏｗａ Ｂｒｏｔｈｅｒｓ Ｃｏ．， Ｌｔｄ． | Delivery order allocation system and method |
| KR102062888B1 (en) * | 2019-07-05 | 2020-01-06 | 주식회사 케이디아이덴 | System for Integration Management of Non-Faced Food Order Platform |
| KR102077749B1 (en) * | 2019-09-18 | 2020-02-14 | 비비엠씨 (주) | Order and payment system |
| KR20200102277A (en) | 2019-02-21 | 2020-08-31 | 주식회사 미래희망드림 | Apparatus and method for purchasing and delivering goods |
| KR20210120166A (en) | 2020-03-25 | 2021-10-07 | 주식회사 쓰리더블유텍 | Method and system for food service |
| KR102345043B1 (en) * | 2021-04-30 | 2021-12-28 | (주)판도플랫폼 | A method to acquire information of a consumer in an order service and a system using the same |
| KR20230015782A (en) | 2021-07-23 | 2023-01-31 | 주식회사 위드콕 | Non-face-to-face self-order and self-paid payment system of public restaurants, and the non-face-to-face self-paid payment method of public restaurants using the system |
| KR20230040044A (en) | 2021-09-15 | 2023-03-22 | (주) 제이탑미래기술 | information provider system of sharing-restaurant based community of special zones |
| KR102534168B1 (en) * | 2022-09-21 | 2023-05-26 | 주식회사 먼슬리키친 | System for providing point merging service between franchise |
| KR102669308B1 (en) | 2021-06-03 | 2024-05-24 | 주식회사 하벤 | A management system for delivery manpower and delivery cost of cooked food delivery system |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20060109061A (en) * | 2005-04-15 | 2006-10-19 | (주)이노바투스정보기술 | Food order/deliver method and system using online system |
| KR20090047535A (en) | 2006-08-19 | 2009-05-12 | 베링거 인겔하임 인터내셔날 게엠베하 | Aryl sulfonamides with an analgesic action |
| KR20120076618A (en) * | 2010-12-07 | 2012-07-09 | 신경일 | Delivery ordering service system and method thereof |
| KR20120076610A (en) * | 2010-12-07 | 2012-07-09 | (주)와토시스 | Apparatus for providing delivery order service using smart phone and method thereof |
| KR20130038102A (en) * | 2011-10-08 | 2013-04-17 | 주식회사 이지딜 | Searching, ordering, paying and location tracking method about foods delivery business by mobile equipment |
-
2015
- 2015-11-10 KR KR1020150157127A patent/KR101645157B1/en active IP Right Grant
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20060109061A (en) * | 2005-04-15 | 2006-10-19 | (주)이노바투스정보기술 | Food order/deliver method and system using online system |
| KR20090047535A (en) | 2006-08-19 | 2009-05-12 | 베링거 인겔하임 인터내셔날 게엠베하 | Aryl sulfonamides with an analgesic action |
| KR20120076618A (en) * | 2010-12-07 | 2012-07-09 | 신경일 | Delivery ordering service system and method thereof |
| KR20120076610A (en) * | 2010-12-07 | 2012-07-09 | (주)와토시스 | Apparatus for providing delivery order service using smart phone and method thereof |
| KR20130038102A (en) * | 2011-10-08 | 2013-04-17 | 주식회사 이지딜 | Searching, ordering, paying and location tracking method about foods delivery business by mobile equipment |
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2019530935A (en) * | 2016-10-18 | 2019-10-24 | ウーワ ブラザーズ カンパニー リミテッドＷｏｏｗａ Ｂｒｏｔｈｅｒｓ Ｃｏ．， Ｌｔｄ． | Delivery order allocation system and method |
| KR20180079110A (en) | 2016-12-30 | 2018-07-10 | 동의대학교 산학협력단 | System and method based O2O for using and managing a restaurant |
| KR101826307B1 (en) * | 2017-01-25 | 2018-02-06 | 진정식 | System for providing mediation service between store and delivery agency |
| KR20200102277A (en) | 2019-02-21 | 2020-08-31 | 주식회사 미래희망드림 | Apparatus and method for purchasing and delivering goods |
| KR102062888B1 (en) * | 2019-07-05 | 2020-01-06 | 주식회사 케이디아이덴 | System for Integration Management of Non-Faced Food Order Platform |
| KR102077749B1 (en) * | 2019-09-18 | 2020-02-14 | 비비엠씨 (주) | Order and payment system |
| KR20210120166A (en) | 2020-03-25 | 2021-10-07 | 주식회사 쓰리더블유텍 | Method and system for food service |
| KR102345043B1 (en) * | 2021-04-30 | 2021-12-28 | (주)판도플랫폼 | A method to acquire information of a consumer in an order service and a system using the same |
| KR102669308B1 (en) | 2021-06-03 | 2024-05-24 | 주식회사 하벤 | A management system for delivery manpower and delivery cost of cooked food delivery system |
| KR20230015782A (en) | 2021-07-23 | 2023-01-31 | 주식회사 위드콕 | Non-face-to-face self-order and self-paid payment system of public restaurants, and the non-face-to-face self-paid payment method of public restaurants using the system |
| KR20230040044A (en) | 2021-09-15 | 2023-03-22 | (주) 제이탑미래기술 | information provider system of sharing-restaurant based community of special zones |
| KR102534168B1 (en) * | 2022-09-21 | 2023-05-26 | 주식회사 먼슬리키친 | System for providing point merging service between franchise |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| KR101645157B1 (en) | Method and apparatus for total service for providing food | |
| US11164172B2 (en) | Application programming interfaces for structuring distributed systems | |
| US20160098744A1 (en) | Method and system for providing location-based incentives and purchase opportunities to reward program members | |
| US20210312413A1 (en) | Application programming interfaces for structuring distributed systems | |
| US20150221016A1 (en) | Systems and methods for facilitating efficient shopping | |
| US20230206175A1 (en) | Distributed network of order systems | |
| JP7470735B2 (en) | An application programming interface for structuring distributed systems. | |
| CA2930867A1 (en) | Examples of delivery and/or referral services | |
| WO2012027730A1 (en) | Location aware mobile marketplace application and system | |
| KR20160124763A (en) | Method for distributing promotional points having time as units | |
| KR20190130299A (en) | Store management and marketing method based on o2o | |
| KR101651645B1 (en) | Ordering system and ordering method for saving time using positioning information | |
| US20150170254A1 (en) | System and method for processing an electronic order | |
| KR20160113068A (en) | Method and system for managing sales data | |
| KR101714014B1 (en) | System and method for providing shopping service | |
| KR102122794B1 (en) | Method for processing delivery order and payment terminal thereof | |
| KR101816293B1 (en) | System and method for providing shopping service | |
| KR101659977B1 (en) | System and method for providing shopping service | |
| KR101745603B1 (en) | Method for providing shopping service | |
| KR101701479B1 (en) | System and method for providing shopping service | |
| KR101735014B1 (en) | System and method for providing shopping service | |
| KR101696381B1 (en) | System and method for providing shopping service | |
| KR101672940B1 (en) | System and method for providing shopping service | |
| JP7038082B2 (en) | Information processing device and control method of information processing device | |
| KR101756396B1 (en) | System and method for providing shopping service |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| GRNT | Written decision to grant | ||
| FPAY | Annual fee payment |
Payment date: 20190710 Year of fee payment: 4 |