JP2010224662A - Abnormality reporting system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an abnormality reporting system which registers appropriate contact destinations to security terminals easily and without fault. <P>SOLUTION: The abnormality reporting system 1 includes: a security terminal 10 which sends an abnormality report to a monitoring center 20 which is the reporting destination when detecting an abnormality; a monitoring center 20 which receives an abnormality report from a plurality of security terminals 10; and a management server 30 which allocates a reporting destination to each of the plurality of security terminals 10. The security terminal 10 includes: a setting management unit 160 which sends a request for acquiring reporting destination information including the identification information of the security terminal itself to the management server 30 and receives the reporting destination information about the reporting destination allocated to the security terminal 10 by the management server 30; a storage unit 15 to store the received reporting destination information; and an abnormality monitoring unit 161 to send an abnormality report to the reporting destination in the stored contact destination information 152 when detecting the abnormality. The management server 30 includes a reporting destination allocating unit 33 to send reporting destination information to be set in the security terminal 10 to the security terminal 10 based on the received identification information of the security terminal. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to an abnormality notification system that monitors the occurrence of an abnormality in a building such as an office building, an apartment, or a detached house, and more particularly, to an abnormality notification system that reports the occurrence of an abnormality to a monitoring center from a plurality of security terminals that monitor the building. .

  Conventionally, in buildings such as office buildings, condominiums, and detached houses, various sensors that detect the occurrence of abnormalities such as an intrusion sensor that detects an intruder's entry into a building and a fire sensor that detects a fire are used. An abnormality reporting system that monitors the safety status is used. In general, in such an abnormality notification system, a large number of security terminals arranged in a large number of buildings are grouped, for example, for each district, and a plurality of security terminals in each group are collectively managed by one monitoring center. When the abnormality detection sensor detects that an abnormality has occurred in the monitoring area, the security terminal installed in each building reports information regarding the detected abnormality to the monitoring center of the group to which the security terminal belongs. Each security terminal is pre-registered with a communication address such as the telephone number of the monitoring center of the notification destination, and reads this telephone number to access the monitoring center to report that an abnormality such as an intrusion abnormality or a fire abnormality has occurred. To do. In the monitoring center that is informed, when the controller who continues to monitor each monitoring terminal confirms an abnormality report from the security terminal, he / she can arrange a security guard or contact the police or fire department depending on the status of the abnormality that occurred. Take appropriate measures such as

  In this way, since one monitoring center manages and manages a plurality of security terminals, the monitoring center can receive an abnormality report simultaneously from a plurality of security terminals in case an abnormality occurs simultaneously at a plurality of locations under its jurisdiction. Environment is necessary. For this reason, the monitoring center has a plurality of telephone numbers, and any telephone number is assigned to each security terminal in advance to prevent the reception of signals due to line congestion.

  Registration of the telephone number of the report destination to each security terminal is performed at the time of start-up work such as initial setting of security terminal and operation test by installing the security terminal in the building to be monitored. The worker in charge of the start-up operation inputs the telephone number of the monitoring center designated in advance according to an instruction written on paper or the like to the security terminal and registers it as the telephone number of the report destination. At this time, if there is an error in the written instruction or an input error by the worker, there is a possibility that the reporting destination telephone number of the monitoring center is erroneously registered in the security terminal. Then, even if an abnormality actually occurs in the monitoring area, the security terminal cannot correctly connect to the telephone number of the monitoring center, so that there is a problem that the abnormality cannot be reported.

  For such a problem, a system was proposed in which a communication check is performed on the phone number of the callee entered on the security terminal, and the phone number of the callee is registered after confirming that the communication connection is correct. (Patent Document 1). According to this system, it is possible to prevent mistakes in registering the telephone number of the callee.

JP 2007-328719 A

  However, in the system disclosed in Patent Document 1, when a communication check is performed for a telephone number registered in error, a call is made to a third party unrelated to the security system, and third There is a risk of inconvenience. Furthermore, highly confidential information such as individual information of the security terminal may be erroneously transmitted to a third party. Thus, the conventional system has problems in terms of annoying third parties and security.

In addition, for each security terminal, select the appropriate telephone number to be used from the multiple telephone numbers of the monitoring center that the monitoring center has, and write the selected telephone number accurately on the instruction sheet, making the instruction safe It is necessary to carry out complicated procedures such as transporting to the place where the security terminal is installed, entering the telephone number of the telephone number written in the instruction manual into the security terminal, and confirming the correctness of the entered telephone number. It becomes. Furthermore, there is a risk that the telephone number of the callee will be leaked to a third party during these procedures.
Furthermore, the telephone number to be assigned to each security terminal is selected by the supervisor of the monitoring center based on the usage status of each telephone number, but the burden on the supervisor is also a problem.

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an abnormality notification system that can prevent a notification destination from being erroneously registered when registering a notification destination in a security terminal and can easily register an appropriate notification destination.

  According to one embodiment of the present invention for solving such a problem, when an abnormality occurring in the monitoring area is detected, a security terminal that transmits an abnormality report to a monitoring center that is a report destination, and an abnormality report from a plurality of security terminals Is provided, and an abnormality notification system including a management server that assigns a notification destination to each of a plurality of security terminals. In such an abnormality report system, the security terminal transmits an acquisition request for report destination information including the identification information of the security terminal to the management server, and receives report destination information specifying the report destination assigned to the security terminal from the management server. A setting management unit, a storage unit that stores the received report destination information, and an abnormality monitoring unit that transmits an abnormal report to a report destination specified by the stored report destination information when an abnormality is detected, The management server includes a report destination assignment unit that transmits report destination information to be set to the guard terminal to the guard terminal based on the identification information of the guard terminal included in the received acquisition request.

  In such an abnormality report system, the management server further includes a report destination storage unit that stores a plurality of report destination information used by the monitoring center, and the report destination allocation unit is configured to respond to an acquisition request from the security terminal. It is preferable to select report destination information to be assigned to the security terminal from the report destination information and transmit the selected report destination information to the security terminal.

  Further, in such an abnormality notification system, the notification destination storage unit stores classification information in which a plurality of notification destination information is associated with an installation area and / or a service type of the security terminal, and the notification destination allocation unit is a security terminal The security terminal installation area and / or service type is identified from the identification information included in the acquisition request from the terminal, and the report destination information associated with the installation area and / or service type identified based on the classification information is assigned to the security terminal. It is preferable to select as report destination information.

  Further, in the abnormality reporting system, the reporting destination storage unit stores allocation information in which the identification information of the guard terminal to which the reporting destination information is allocated is associated with each of the plurality of reporting destination information. In response to an acquisition request from the security terminal, the report destination information with a small number of assigned identification information is selected from the plurality of report destination information based on the allocation information as the report destination information to be assigned to the security terminal, and the assigned report destination information It is preferable to update the allocation information regarding.

  Further, in the abnormality reporting system, the security terminal further includes a reading unit that reads the identification information from the identification medium in which the identification information of the security terminal is stored, and the setting management unit reports the destination information together with the read identification information. It is preferable to send the acquisition request to the management server.

  According to another embodiment of the present invention, when an abnormality occurring in the monitoring area is detected, a security terminal that transmits an abnormality report to a monitoring center that is a report destination, a monitoring center that receives an abnormality report from a plurality of security terminals, An abnormality notification system is provided that includes a management server that assigns a report destination to each of a plurality of security terminals. In such an abnormality reporting system, the management server includes a reporting destination storage unit that stores a plurality of reporting destination information that identifies a reporting destination of the monitoring center, an identification information acquisition unit that acquires identification information of the security terminal, and the acquired security terminal A report destination allocating unit that selects report destination information to be assigned to the security terminal from a plurality of report destination information based on the identification information, and transmits the selected report destination information to the security terminal. A setting management unit that receives the report destination information, a storage unit that stores the received report destination information, and an abnormality monitoring unit that transmits an error report to the report destination specified by the stored report destination information when an abnormality is detected And comprising.

  According to the abnormality notification system according to the present invention, when a notification destination is registered in a security terminal, it is possible to prevent the notification destination from being registered by mistake and to easily register an appropriate notification destination.

1 is a schematic configuration diagram of an abnormality notification system according to an embodiment of the present invention. It is a schematic block diagram of the monitoring center in the abnormality notification system which concerns on one Embodiment of this invention. It is a schematic block diagram of the security terminal in the abnormality notification system which concerns on one Embodiment of this invention. It is a schematic block diagram of the management server in the abnormality notification system which concerns on one Embodiment of this invention. It is a data block diagram of the report destination memory | storage part in the management server which concerns on one Embodiment of this invention. It is a chart which shows the flow of the report destination registration process in the security terminal at the time of installing the security terminal which concerns on one Embodiment of this invention, a monitoring center, and a management server. It is a schematic block diagram of the management server which concerns on the other Example of this invention. It is a chart which shows the flow of the report destination update process in a security terminal, a monitoring center, and a management server when report destination information is updated in the management server according to another embodiment of the present invention.

Hereinafter, an abnormality notification system according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic configuration diagram of an abnormality notification system according to an embodiment of the present invention. As shown in FIG. 1, the abnormality reporting system 1 according to the present invention groups a plurality of security terminals 10 installed to monitor the safety status of a building, and these security terminals 10 according to districts, etc. A monitoring center 20 that centrally manages a plurality of security terminals 10 in the group, and a management server 30 that manages report destination information necessary for transmitting an abnormality report from the security terminal 10 to the monitoring center 20 are configured. .

Each monitoring center 20 and a plurality of security terminals 10 under its control, each security terminal 10 and the management server 30 are connected via a communication line such as a public telephone line.
At least one security terminal 10 is installed for each building to be monitored, and monitors abnormalities such as an intrusion by a suspicious person using a predetermined range including the inside of the building or the outside of the building as a monitoring area. When the abnormality is detected, the security terminal 10 issues an abnormality notification to the monitoring center 20 having jurisdiction over the installation area of the security terminal 10 via the communication line. Information regarding the report destination of the abnormality report used for performing the abnormality report is registered in advance in the security terminal 10 when the security terminal 10 is installed.
The monitoring center 20 has jurisdiction over a plurality of security terminals 10 in the jurisdiction group. When the monitoring center 20 receives an abnormality report from the security terminal 10 under its jurisdiction, the controller confirms the content of the abnormality and requests a guard or a police agency to wait nearby.
The management server 30 collectively manages all report destination information of each monitoring center 20 used when reporting each guard terminal 10, and automatically determines appropriate report destination information to be set for the newly installed guard terminal 10. Then, the determined report destination information is transmitted to the security terminal 10 to be registered. With the function of the management server 30, appropriate report destination information can be set in the security terminal 10 safely and optimally without error.

FIG. 2 is a schematic configuration diagram of the monitoring center 20 in the abnormality notification system 1 according to an embodiment of the present invention. Hereinafter, the configuration of the monitoring center 20 of the abnormality reporting system 1 will be described with reference to FIG.
As shown in FIG. 2, the monitoring center 20 includes a communication interface 21, a signal distribution unit 22, and a plurality of monitoring terminals 23.

  The monitoring center 20 is provided for each jurisdiction group in which the security terminals 10 arranged in each building are divided by district, etc., and a large number of security terminals 10 are installed in each jurisdiction group. In this way, since each monitoring center 20 places a large number of security terminals 10 under the jurisdiction, a plurality of security terminals 10 out of these security terminals 10 simultaneously detect the occurrence of an abnormality and send an abnormality report to the monitoring center 20 all at once. There may be a situation where transmission is attempted. For this reason, the monitoring center 20 has a plurality of communication addresses so that abnormality reports can be simultaneously received from the plurality of security terminals 10. The security terminal 10 transmits an abnormality report to the monitoring center 20 using any of these communication addresses.

  The abnormality notification system 1 can provide various types of security services to the user. These security services include, for example, crime prevention services that monitor intruders and disaster prevention services that monitor fires and gas leaks. There is also an integrated service that monitors both crime and disaster prevention. In addition, there is an image monitoring service that performs image monitoring with a camera installed in a monitoring area as a kind of crime prevention service. In order to provide such various services, the monitoring center 20 includes a monitoring terminal 23 having various functions. In the following embodiment, a mode in which two service types of the crime prevention service and the image monitoring service are mixed will be described as an example.

  The communication interface 21 receives a signal such as an abnormality report from the security terminal 10 via a communication line and passes it to the signal distribution unit 22. As the communication line, a wired or wireless public line, a dedicated line, a LAN, or any combination thereof can be used. Therefore, the communication interface 21 includes a communication interface corresponding to a communication line to be used, such as a general public line, ADSL, FTTH, Ethernet (registered trademark). In this embodiment, since a general public line is used, the communication address used by the communication interface 21 is a telephone number. The communication interface 21 includes a plurality of transmission / reception circuits corresponding to a plurality of telephone numbers (report destinations) used by the monitoring center 20.

  The signal distribution unit 22 distributes the abnormality report signal received from the security terminal 10 by the communication interface 21 to the appropriate monitoring terminal 23 according to the communication address. At this time, the signal distribution unit 22 may use information related to an abnormality included in the abnormality notification signal to determine the monitoring terminal 23 that is the distribution destination. Further, the signal distribution unit 22 confirms whether or not an abnormality report can be transmitted to the monitoring terminal 23, for example, whether the monitoring terminal 23 is receiving and receiving an abnormality report from another security terminal 10, and transmits If it is not possible, it may be distributed to other monitoring terminals 23 that can transmit. Further, the signal distribution unit 22 may similarly distribute other signals received from the communication interface 21 to an appropriate monitoring terminal 23 according to a communication address or the like.

The monitoring terminal 23 receives the abnormality notification signal from the signal distribution unit 22 and sends information related to the abnormality to an output device (not shown) such as a display, a lamp, a speaker, a buzzer, or a printer according to the service type. Output.
The controller in charge of each monitoring terminal 23 monitors a monitoring image, an abnormality report, etc. sent from each security terminal 10 in an output device such as a display of the monitoring terminal 23. Then, when the abnormality detector 11 connected to the security terminal 10 detects the occurrence of an abnormality, and an abnormality notification that notifies this is transmitted from the security terminal 10 to the monitoring center 20, information regarding the occurrence of the abnormality is displayed on the monitoring terminal 23, for example, Is shown in the output device. When the controller confirms the abnormality report indicated on the output device, the controller takes appropriate measures according to the content of the abnormality.

  The monitoring terminal 23 may be distinguished from the monitoring terminal 23 in charge of the image monitoring service and the monitoring terminal 23 in charge of the crime prevention service. For example, in the crime prevention service, when the monitoring terminal 23 receives the abnormality notification signal from the security terminal 10, the monitoring terminal 23 displays the content on the display. The controller in charge confirms this, and takes appropriate measures according to the abnormal content, such as contacting the guards or the police station. On the other hand, in the image monitoring service, the monitoring terminal 23 also receives an image signal obtained by imaging a monitoring area in addition to the abnormality notification signal from the security terminal 10, and monitors the monitoring image at the time of abnormality detection and the current situation on the display. Display images. After confirming the monitoring image, the controller can execute an appropriate operation on the monitoring terminal 23 such as monitoring image frame advance, rewind playback, zoom-up, and remote control of the monitoring camera as necessary. it can. In this way, the controller's response varies depending on the service type, and the operation performed by the controller on the monitoring terminal 23 and the functions necessary for the operation also differ. Therefore, by dividing the monitoring terminal 23 and the controller in charge according to the service type, it is possible to realize quick and accurate abnormality handling.

  Therefore, the monitoring terminal 23 is assigned to the security terminal 10 by classifying the monitoring terminal 23 of the notification destination for each service type to be provided. When the security terminal 10 detects an abnormality, the security terminal 10 transmits an abnormality report to the monitoring center 20 using the report destination information assigned according to the service type. The monitoring center 20 that has received the abnormality notification in this manner can distribute the abnormality notification signal to the monitoring terminal 23 in charge according to the notification destination information used for the abnormality notification by the signal distribution unit 22.

FIG. 3 is a schematic configuration diagram of the security terminal 10 in the abnormality notification system 1 according to an embodiment of the present invention. Hereinafter, the configuration of the security terminal 10 of the abnormality notification system 1 will be described with reference to FIG.
As shown in FIG. 3, the security terminal 10 includes a signal input unit 12, a reading unit 13, an operation unit 14, a control unit 16, a storage unit 15, and a communication unit 17.

The security terminal 10 can be connected to various types of abnormality detectors 11 through wired / wireless communication lines such as connection cables and LANs. For example, when the anomaly reporting system 1 provides an intruder monitoring service, the anomaly detector 11 has a space sensor that detects a human body with infrared rays and an open / close that detects the opening and closing of a door as a security sensor for detecting an intruder. A sensor or the like can be used. Further, an image sensor that analyzes the images obtained by continuously capturing the monitoring area with the monitoring camera and determines the presence or absence of a human body may be used. When an image sensor is used, the service type provided by the abnormality reporting system 1 is an image monitoring service.
Moreover, the abnormality detector 11 may be a sensor that detects an abnormality such as a fire or a gas leak in addition to an intruder. For example, when a smoke sensor or a heat sensor that detects a fire abnormality is used as the abnormality detector 11, the abnormality notification system 1 provides a fire occurrence monitoring service. When the abnormality notification system 1 provides a gas leakage monitoring service, a gas sensor corresponding to the type of gas to be detected may be used as the abnormality detector 11.
A plurality of abnormality detectors 11 may be connected to one security terminal 10, but in this case, different notification destination information is provided for each service type provided according to the type of the abnormality detector 11. Can be registered. And the security terminal 10 may select and use the report destination information according to the service type which the abnormality detector 11 which detected the abnormality from these different report destination information provides in the case of an abnormality report.

  The signal input unit 12 receives an abnormality detection signal sent from the abnormality detector 11 and passes it to the control unit 16 when the abnormality detector 11 detects an abnormality. Further, when the abnormality detector 11 is an image sensor, an image signal sent from a monitoring camera of the image sensor may be received at any time and passed to the control unit 16.

The reading unit 13 reads information stored in a card such as a magnetic card or an IC card, and passes the read information to the control unit 16. For example, the reading unit 13 reads security terminal information related to the security terminal 10 and the like from a startup maintenance card possessed by the maintenance staff. The security terminal information (security terminal identification information) includes a security terminal ID for identifying the security terminal, a district code indicating an installation area of the security terminal 10, a service type provided by the security terminal 10, and the like. The reading unit 13 reads card data including a user ID from a user card possessed by a service user.
In the present embodiment, the reading unit 13 reads information from a card such as a magnetic card or an IC card via a card reader, but is not limited thereto. For example, a removable disk such as a flash memory, FPD, portable HDD, or DVD may be used. The IC card may be a contact type or a non-contact type. In this case, the reading unit 13 reads information via a reading device corresponding to the type of storage medium to be read, such as a card reader or a disk drive corresponding to the type of card or removable disk to be used.

  The operation unit 14 is a means for inputting various instructions and setting data for maintenance personnel to perform necessary operations on the security terminal 10 during maintenance. As the operation unit 14, for example, an input device such as a keypad, a button, a joystick, a keyboard, and a mouse can be used. Furthermore, the operation unit 14 may include a display device that displays operation guides and processing results. Moreover, you may use the touchscreen display etc. which integrated the display apparatus and the input device. However, it is preferable that the security terminal 10 automatically obtains the setting data of the security terminal 10 via the reading unit 13 or the communication unit 17 in consideration of problems such as erroneous input and security leaks.

The storage unit 15 stores operation programs executed by the control unit 16 and various data used in these programs. For example, the storage unit 15 can be configured using a semiconductor memory such as RAM, ROM, or EPROM, a magnetic recording medium such as a hard disk, or an optical recording medium such as a CD-ROM or DVD-R / W.
The storage unit 15 includes, in addition to various setting data of the security terminal 10, management server connection information 150 that is information for communicating with the management server 30, security terminal information 151 that is information related to the self-security terminal, and an abnormality report destination The report destination information 152 which is information for communicating with the monitoring center 20 is stored.

  The management server connection information 150 is information used when the security terminal 10 communicates with the management server 30 and includes the communication address of the management server 30 and the like. This management server connection information 150 can be registered in the storage unit 15 uniformly for all the security terminals 10 at the time of manufacture (or at the time of shipment).

The security terminal information 151 is information used by the management server 30 to assign optimal report destination information to each security terminal 10. The information relating to the security terminal stored in the maintenance card read at the time of start-up at the time of installation of the security terminal 10 or the information relating to the security terminal stored in the user card first read at the time of user registration is read by the reading unit 13, Information 151 is registered in the storage unit 15. The security terminal information 151 includes a district code to which the security terminal 10 belongs, a service type provided by the security terminal 10, and a security terminal ID that identifies the security terminal 10, but may include other information related to the security terminal 10. For example, when the monitoring center 20 receives an abnormality report from the security terminal 10, if the monitoring center 20 needs to communicate with the security terminal 10 in order to take action according to the abnormality that has occurred, the monitoring center 20 such as the communication address of the security terminal 10 Information used to communicate with the security terminal 10 may be included. Moreover, when the traffic volume of the abnormality report signal estimated by the security terminal 10 is different, the traffic volume to be used or the type of the communication line may be included in the security terminal information 151.
Information unique to each security terminal 10 such as the security terminal ID may be registered in the storage unit 15 at the time of manufacture (shipment) of the security terminal 10.

The report destination information 152 is information related to a report destination used by the security terminal 10 to transmit an abnormality report to the monitoring center 20, and includes a communication address such as a telephone number of the reporting destination monitoring center 20. When the security terminal 10 is installed, the security terminal 10 sends an acquisition request for the report destination information 152 to the management server 30 and stores the report destination information 152 sent from the management server 30 in response to the acquisition request in the storage unit 15. sign up. This report destination information 152 may include a plurality of communication addresses of the monitoring center 20. By doing so, for example, when the security terminal 10 transmits an abnormality report to the monitoring center 20, if the first used communication address is being used by another security terminal, the remaining communication address is used to report the abnormality report. It can be carried out.
In this embodiment, the security terminal 10 uses a telephone number as a communication address to communicate with the monitoring center 20 or the management server 30 using a public telephone line. However, depending on the type of communication network used, such as an IP address. Communication addresses can be used.

  The control unit 16 includes a processing device such as a CPU, DSP, or MCU. The control unit 16 executes various programs stored in the storage unit 15 by the processing device, and controls the operation of the security terminal 10. The control unit 16 includes a setting management unit 160 and an abnormality monitoring unit 161.

The setting management means 160 reads, through the reading unit 13, information used for setting up the security terminal 10 from the maintenance card for startup of the security terminal 10 held by the maintenance staff when the security terminal 10 is installed. Then, the operation mode of the security terminal 10 is shifted to the maintenance mode and various settings are performed. Further, the setting management unit 160 registers the security terminal information 151 read from the maintenance card in the storage unit 15. At this time, instead of using the startup maintenance card, one of the registration user cards may be used.
Further, when the maintenance staff operates the reporting destination registration request from the operation unit 14, the setting management unit 160 uses the management server connection information 150 stored in the storage unit 15 to report the security terminal information 151. A destination information acquisition request signal is transmitted to the management server 30 via the communication unit 17. The report destination information 152 transmitted from the management server 30 in response to the request signal is received via the communication unit 17 and set and registered in the storage unit 15.

  When the abnormality monitoring unit 161 receives the abnormality detection signal from the abnormality detector 11 via the signal input unit 12, the abnormality monitoring unit 161 reads the security terminal information 151 and the report destination information 152 from the storage unit 15. Then, the abnormality monitoring unit 161 generates an abnormality notification signal including information regarding the content of the abnormality based on the abnormality detection signal received from the abnormality detector 11, and the monitoring center specified by the notification destination information 152 together with the guard terminal information 151. It transmits to 20 via the communication part 17. The information on the content of the abnormality may include information on the type of abnormality, the place where the abnormality occurred, and the time. In the case of an image monitoring service, the abnormality monitoring unit 161 transmits an image signal of an image obtained by capturing a monitoring area to the monitoring center following the transmission of the abnormality notification signal or in response to a request from the monitoring center 20. May be.

The communication unit 17 communicates with the monitoring center 20 and the management server 30 via a communication line. As the communication line, a wired or wireless public line, a dedicated line, a LAN, or any combination thereof can be used. The communication unit 17 includes a modem, a terminal adapter, and other communication interfaces corresponding to a communication line to be used such as a general public line, ADSL, FTTH, Ethernet (registered trademark).
The communication unit 17 uses the communication address of the management server 30 included in the management server connection information 150 stored in the storage unit 15 for the report destination information acquisition request signal received from the setting management unit 160, as a security terminal. The information 151 is transmitted to the management server 30. Further, the communication unit 17 receives the report destination information 152 transmitted from the management server 30 in response to the request signal, and passes it to the setting management unit 160.
Further, the communication unit 17 receives the abnormality notification signal from the abnormality monitoring unit 161, and uses the communication address of the monitoring center 20 included in the notification destination information 152 stored in the storage unit 15. Send an error report signal to.

FIG. 4 is a schematic configuration diagram of the management server 30 in the abnormality notification system 1 according to an embodiment of the present invention. Hereinafter, the configuration of the management server 30 of the abnormality notification system 1 will be described with reference to FIG.
As shown in FIG. 4, the management server 30 includes a communication unit 31, a report destination storage unit 32, and a report destination assignment unit 33. The management server 30 is a server computer that includes a processing device such as a CPU, DSP, or MCU and a semiconductor memory such as RAM, ROM, or EPROM.

The communication unit 31 communicates with the security terminal 10 via a communication line. As the communication line, a wired or wireless public line, a dedicated line, a LAN, or any combination thereof can be used. Therefore, the communication unit 31 includes a communication interface corresponding to a communication line to be used, such as a general public line, ADSL, FTTH, Ethernet (registered trademark).
The communication unit 31 receives the report destination information acquisition request signal and the security terminal information from the security terminal 10 and passes them to the report destination allocation unit 33 or transmits the report destination information received from the report destination allocation unit 33 to the security terminal 10. To do.

The report destination storage unit 32 can be configured using a semiconductor memory such as RAM or ROM, EPROM, a magnetic recording medium such as a hard disk, an optical recording medium such as a CD-ROM or DVD-R / W, or the like.
The report destination storage unit 32 stores classification information 320 associated with the district code and the service type for each report destination information of the monitoring center 20. In addition, the report destination storage unit 32 stores identification information such as the security terminal ID of the security terminal 10 that sets each report destination information as the report destination in association with the report destination information as allocation information 321. The division information 320 and the allocation information 321 may be stored in one table as shown in FIG.

  Here, for example, the report destination information or the classification information 320 may include other information such as a communication amount that can be transmitted and received by the communication line. In addition, a plurality of communication addresses may be included in one report destination information, and priorities used for these communication addresses may be given. Furthermore, a plurality of service types may be associated with one report destination information, and one monitoring terminal 23 may correspond to a plurality of services. Thus, by appropriately associating arbitrary information related to the guard terminal 10 and the report destination information in the classification information 320, it is possible to assign appropriate report destination information to the guard terminal 10.

  The report destination assigning unit 33 performs necessary processing by the processing device of the management server 30 executing various programs stored in the semiconductor memory. Upon receiving the report destination information acquisition request signal from the security terminal 10 via the communication unit 31, the report destination allocation unit 33 refers to the report destination storage unit 32 and allocates report destination information to be set in the security terminal 10, The assigned report destination information is transmitted to the security terminal 10 via the communication unit 31. This report destination information allocation process is optimally performed based on the district code, service type, guard terminal ID, and the like included in the guard terminal information transmitted from the guard terminal 10 together with the report destination information acquisition request signal.

  The report destination assigning unit 33 extracts all report destination information corresponding to the district code and service type of the security terminal 10 from the report destination storage unit 32 with reference to the classification information 320. Then, the report destination assigning unit 33 selects the report destination information having the smallest number of assigned guard terminal IDs with reference to the allocation information 321 from the extracted report destination information, and the guard terminal that requested the report destination information. 10 is determined as the most suitable report destination information to be assigned to 10. In this case, any one or two of the district code, the service type, and the number of assigned security terminal IDs may be used for the assignment process. In addition, the report destination assigning unit 33 may use other information and conditions to determine the optimum report destination information, for example, whether the report destination can receive the expected traffic included in the guard terminal information. . Then, the report destination assignment unit 33 transmits the assigned report destination information to the security terminal 10 via the communication unit 31. Further, the report destination assigning unit 33 additionally registers the newly assigned report destination information in the allocation information 321 of the report destination storage unit 32 in association with the guard terminal ID.

  The report destination storage unit 32 will be described with reference to the example of FIG. 5. When the security terminal information received from the security terminal 10 via the communication unit 31 indicates the district code “01” and the service type “B”, the report destination allocation is performed. The unit 33 extracts the report destination information “# 3” and “# 4” whose classification information 320 is the district code “01” and the service type “B” from the report destination storage unit 32. Since the report destination information “# 3” is allocated to four security terminals, while the report destination information “# 4” is allocated to two security terminals, the report has a small number of allocated security terminals. The destination information “# 4” is determined as the optimum report destination information assigned this time. Therefore, the report destination assignment unit 33 transmits the communication address of the report destination information “# 4” to the security terminal 10 via the communication unit 31 as report destination information to be registered. Further, the report destination assigning unit 33 additionally registers the security terminal ID newly assigned in correspondence with the report destination information “# 4” in the allocation information 321 of the report destination storage unit 32.

  FIG. 6 is a chart showing a flow of a notification destination registration process when installing the security terminal 10 of the abnormality notification system 1 according to one embodiment of the present invention. Hereinafter, the notification destination registration process in the security terminal 10, the monitoring center 20, and the management server 30 of the abnormality notification system 1 will be described with reference to FIG. This report destination registration process is performed simultaneously with various settings necessary for operating the security terminal 10 when the security terminal 10 is installed on site, for example.

  When the security terminal 10 is installed at the site and activated for the first time, when the reading unit 13 reads the maintenance card held by the maintenance staff (step S600), the security terminal 10 shifts to the maintenance mode (step S602). Alternatively, the maintenance staff may instruct the operation unit 14 to shift to the maintenance mode. When the security terminal 10 is set to the maintenance mode, various settings are performed by the setting management unit 160 (step S604). The setting management means 160 executes various settings of the security terminal 10 based on data read from the maintenance card by the reading unit 13 and / or data input from the operation unit 14 by the maintenance staff.

  And the setting management means 160 receives the security terminal information 151 which the reading part 13 read from the maintenance card, for example, and memorize | stores it in the memory | storage part 15. FIG. If user registration is necessary, the setting management unit 160 may read the user card via the reading unit 13 and perform user registration. In this case, the setting management unit 160 reads the information about the service user such as the security terminal ID, the district code, and the service type from the user card first read without using the maintenance card via the reading unit 13. Information 151 may be stored in the storage unit 15. When management server connection information is stored in the maintenance card, the setting management unit 160 may receive the management server connection information 150 read by the reading unit 13 and store it in the storage unit 15.

Next, when the maintenance staff instructs the acquisition request of the report destination information via the operation unit 14, the setting management unit 160 is connected to the management server 30 based on the management server connection information 150 stored in the storage unit 15. Then, a report destination information acquisition request signal including the security terminal information 151 stored in the storage unit 15 is transmitted to the management server 30 via the communication unit 17 (step S606). The transmission of the notification destination information acquisition request signal may be automatically executed after the setting management unit 160 performs the above-described various settings or when the maintenance card is read, regardless of the instructions of the maintenance personnel. Good. In addition, the setting management unit 160 may confirm the transmission via the operation unit 14 to the maintenance staff before starting transmission to the management server 30.
Here, the setting management means 160 sends the management server connection information 150 and / or the security terminal information 151 from the maintenance card or the user card to the reading unit 13 when transmitting the notification destination information acquisition request signal to the management server 30. Or may be received directly from the operation unit 14 by the maintenance staff and used directly without being stored in the storage unit 15.

  When the management server 30 receives the report destination information acquisition request signal from the security terminal 10 via the communication unit 31, the report destination assignment unit 33 determines that the security terminal 10 has received the district code included in the security terminal information in the acquisition request signal. The district to be installed is specified (step S608). Further, the report destination assigning unit 33 specifies the service type provided by the security terminal 10 based on the service type included in the security terminal information (step S610). Then, the report destination assigning unit 33 refers to the classification information 320 of the report destination storage unit 32 and extracts all the report destination information assigned to the specified installation district and service type. Then, the report destination allocation unit 33 refers to the allocation information 321 in the report destination storage unit 32 and selects the report destination information with the smallest number of registered security terminals 10 from the extracted report destination information (step S612). ).

  The report destination assigning unit 33 transmits the selected report destination information as report destination information to be registered to the security terminal 10 that has transmitted the report destination information acquisition request signal (step S614). At this time, as the communication address of the transmission destination, the transmission source address when the security terminal 10 transmits the notification destination information acquisition request signal, the own communication address included in the security terminal information sent by the security terminal 10, or the management server The communication address of the security terminal 10 managed by 30 corresponding to the security terminal ID may be used. Then, the report destination assignment unit 33 registers the security terminal ID of the security terminal 10 in the allocation information 321 of the report destination storage unit 32 in association with the selected report destination information (step S616).

  When receiving the report destination information transmitted from the management server 30 by the communication unit 17, the security terminal 10 registers the received report destination information in the storage unit 15 by the setting management unit 160 (step S618). Then, using the communication address specified by the report destination information, the setting management unit 160 sends a registration request signal together with the guard terminal information 151 stored in the storage unit 15 to the monitoring center 20 via the communication unit 17. Transmit (step S620).

When the monitoring center 20 receives the registration request signal from the security terminal 10 via the communication interface 21, the monitoring center 20 distributes the signal to the monitoring terminal 23 having the communication address of the transmission destination to which the registration request signal is sent. The distribution-destination monitoring terminal 23 registers necessary information regarding the security terminal 10 such as the security terminal ID included in the security terminal information received together with the registration request signal (step S622). When the monitoring terminal 23 finishes registering information related to the security terminal 10, the monitoring center 20 transmits a registration completion notification signal to the security terminal 10 via the communication interface 21 (step S624).
When the security terminal 10 receives the registration completion notification signal from the monitoring center 20 via the communication unit 17, the security terminal 10 cancels the maintenance mode (step S626), and the normal operation of the abnormality notification system 1 is started (step S628).

  During normal operation of the abnormality reporting system 1, the security terminal 10 continues to monitor the monitoring area with the abnormality detector 11. When some abnormality occurs in the monitoring area, the abnormality detector 11 corresponding to the type of abnormality detects the abnormality and transmits an abnormality detection signal to the security terminal 10. The abnormality monitoring means 161 of the security terminal 10 receives the abnormality detection signal from the abnormality detector 11 via the signal input unit 12, and reports the abnormality notification signal by the notification destination information 152 registered in the storage unit 15. Transmit to the destination via the communication unit 17.

The monitoring center 20 receives the abnormality notification signal from the security terminal 10 via the communication interface 21 and distributes the abnormality notification signal to the corresponding monitoring terminal 23 according to the communication address from which the abnormality notification signal is received by the signal distribution unit 22. The monitoring terminal 23 that has received the abnormality notification signal informs the information regarding the abnormality such as the type of abnormality, the location of the abnormality, the time of occurrence, and prompts the controller to take appropriate measures according to the content of the abnormality and the type of service to be provided. Alarms and messages to be displayed are displayed on the display or notified by a lamp, buzzer, speaker, etc. In this way, in the monitoring terminal 23 that has received the notification, the responsible controller can confirm the content of the abnormality and take appropriate measures against the abnormality.
In the above embodiment, the management server 30 executes the assignment process in response to the acquisition request for the report destination information from the security terminal 10, but registers the security terminal information in advance and executes the assignment process. In addition, when an acquisition request is received from the security terminal 10, the corresponding report destination information that has been assigned may be notified.

Next, in the abnormality notification system 1 according to the present embodiment, an example will be described in which the security terminal 10 is reassigned when the notification destination information managed by the management server 30 is updated.
The report destination information (communication address such as a telephone number), the district code, and the service type used by each monitoring center 20 may be changed by moving the monitoring center 20 or adding a monitoring terminal 23. In such a case, the abnormality notification system 1 of the present embodiment automatically reassigns the notification destination information to each guard terminal 10 in such a case.
FIG. 7 is a schematic configuration diagram of the management server 30 in which the security terminal 10 is reassigned when the notification destination information is updated in the abnormality notification system 1 of the present embodiment. As shown in FIG. 7, the management server 30 in the present embodiment is configured by adding a report destination update unit 34 to the management server 30 shown in FIG.

  Similar to the report destination assignment unit 33, the report destination update unit 34 performs necessary processing by the processing device of the management server 30 executing various programs stored in the semiconductor memory. When the report destination information stored in the report destination storage unit 32 is updated, the report destination update unit 34 reassigns the security terminal 10 to the updated report destination information, and the reassigned security terminal 10 Update and register new report destination information. The report destination update unit 34 includes a security terminal information acquisition unit 340 (identification information acquisition unit) and a report destination information update unit 341. The processing of each of these means will be described in detail in the description of the report destination update processing below.

  FIG. 8 is a chart showing a flow of notification destination update processing when the notification destination information managed by the management server 30 in the abnormality notification system 1 is updated. Hereinafter, the notification destination update process in the security terminal 10, the monitoring center 20, and the management server 30 of the abnormality notification system 1 will be described with reference to FIG. Here, processing in steps S800 to S806 different from the report destination registration processing described in FIG. 6 will be described.

  When the management server 30 is instructed to add / modify report destination information and the corresponding category information 320 via an input unit (not shown), the report destination information update unit 341 stores the category information in the report destination storage unit 32. 320 and the report destination information are updated (step S802). At this time, the guard terminal information list is automatically created / updated by the guard terminal information acquisition means 340 in parallel with the editing process for updating the report destination information. The report destination information update unit 341 extracts necessary information such as a district code, a service type, and a security terminal ID for all the security terminals 10 assigned to the updated report destination information, and a security terminal that needs to be reassigned. A list of 10 security terminal information is automatically created. Further, for example, when all the security terminals 10 are reassigned as the number of report destinations increases / decreases, all the security terminals 10 to be reassigned may be included in the security terminal information list. The security terminal information acquisition unit 340 temporarily stores the created security terminal information list in the report destination storage unit 32 as a file.

  Then, the report destination information update unit 341 initializes the allocation information 321 related to the updated report destination information (step S804). That is, all the security terminal IDs of the security terminals 10 to be reassigned are deleted from the assignment information 321.

Then, the reporting destination information update unit 341 acquires the security terminal information of the security terminal 10 that should be reassigned with the update of the reporting destination information one by one (step S806). The report destination information update unit 341 sequentially reads the temporarily stored guard terminal information list file, and repeats the processing of steps S806 to S828 for all the guard terminals 10 to be reassigned.
The processing in steps S808 to S828 is the same as that in steps S608 to S628 of the report destination registration processing described in FIG. 6, and thus description thereof is omitted here.

  As described above, according to the abnormality notification system 1 according to the present invention, the management server 30 associates the notification destination information of the monitoring center 20 with the identification information of the security terminal 10 assigned to each notification destination information. Since it manages, optimal report destination information can be automatically assigned to each security terminal 10. Therefore, each security terminal 10 requests the management server 30 to assign report destination information, receives the report destination information assigned by the management server 30 in response to this, and directly sends the report destination information to its own storage unit 15. 152 can be automatically registered. For this reason, it is possible to avoid errors such as erroneous writing and erroneous input caused by human manual intervention, and accurately register the report destination in the security terminal 10. Further, since the report destination information is directly transmitted from the management server 30 to the security terminal 10, there is no need to take it outside, and there is an advantage that security management can be performed easily and reliably.

  In addition, the management server 30 can select and automatically assign an optimum report destination from a plurality of report destination information to each security terminal 10. As described above, according to the present invention, it is possible to assign an optimum report destination to each guard terminal 10 while eliminating the burden on the controller for the assignment work of report destination information. For example, the management server 30 may automatically set appropriate report destination information in the security terminal 10 so that the operation efficiency of the entire system is increased by preferentially allocating report destination information that is not frequently used to the security terminal 10. it can. In addition, the management server 30 automatically assigns a report destination of the monitoring center 20 according to the service type and the installation area, so that the security terminal 10 transmits an abnormality report to the monitoring terminal 23 according to the provided service type and the installation area. can do.

In the embodiment described above, the security terminal 10 is connected to the abnormality detector 11 via wired / wireless communication, but the abnormality detector 11 may be incorporated.
Further, the management server 30 may be portable such as a PDA or a portable PC. In this case, the management server 30 is brought into a place where the security terminal 10 is installed, a connection cable such as USB or RS-232C, infrared, wireless, etc. / Communication with the security terminal 10 may be performed via a wired LAN or the like.
Furthermore, the number of monitoring centers 20 in the abnormality reporting system 1, the number of security terminals 10 managed by the monitoring center 20, and / or the number of monitoring terminals 23 installed in the monitoring center 20 may be one or more.

DESCRIPTION OF SYMBOLS 1 Abnormality reporting system 10 Security terminal 11 Abnormality detector 12 Signal input part 13 Reading part 14 Operation part 15 Storage part 150 Management server connection information 151 Security terminal information 152 Report destination information 16 Control part 160 Setting management means 161 Abnormality monitoring means 17 Communication Unit 20 Each monitoring center 20 Monitoring center 21 Communication interface 22 Signal distribution unit 23 Monitoring terminal 30 Management server 31 Communication unit 32 Report destination storage unit 320 Classification information 321 Allocation information 33 Report destination allocation unit 34 Report destination update unit 340 Security terminal information Acquisition unit 341 Report destination information update unit

Claims (5)

A security terminal that sends an abnormality report to a monitoring center that is a report destination when an abnormality that occurs in the monitoring area is detected;
A monitoring center that receives the abnormality report from a plurality of the security terminals;
A management server that assigns the reporting destination to each of the plurality of security terminals, and an abnormality reporting system comprising:
The security terminal
A setting management unit that transmits an acquisition request for reporting destination information including identification information of the security terminal to the management server, and receives the reporting destination information that identifies the reporting destination assigned to the security terminal from the management server;
A storage unit for storing the received report destination information;
An abnormality monitoring unit that, when detecting the abnormality, transmits the abnormality notification to a notification destination specified by the stored notification destination information;
The management server includes a report destination assigning unit that transmits the report destination information to be set to the security terminal based on the identification information of the security terminal included in the received acquisition request. Anomaly reporting system. The management server
Furthermore, a reporting destination storage unit for storing a plurality of the reporting destination information used by the monitoring center,
The report destination allocation unit
The report destination information to be assigned to the guard terminal is selected from the plurality of report destination information in response to the acquisition request from the guard terminal, and the selected report destination information is transmitted to the guard terminal. Abnormality report system. The reporting destination storage unit stores classification information in which each of the plurality of reporting destination information is associated with an installation area and / or a service type of the security terminal,
The reporting destination assigning unit identifies an installation area and / or service type of the security terminal from identification information included in the acquisition request from the security terminal, and the identified installation area and / or service based on the classification information The abnormality report system according to claim 2, wherein the report destination information associated with the type is selected as report destination information to be assigned to the security terminal. The report destination storage unit stores allocation information in which each of the plurality of report destination information is associated with identification information of a security terminal to which the report destination information is allocated,
In response to the acquisition request from the security terminal, the report destination allocation unit allocates report destination information with a small number of identification information allocated from the plurality of report destination information based on the allocation information to the security terminal. The abnormality notification system according to claim 2 or 3, wherein the abnormality notification system is selected as notification destination information and updates the allocation information related to the allocated notification destination information. A security terminal that sends an abnormality report to a monitoring center that is a report destination when an abnormality that occurs in the monitoring area is detected;
A monitoring center that receives the abnormality report from a plurality of the security terminals;
A management server that assigns the reporting destination to each of the plurality of security terminals, and an abnormality reporting system comprising:
The management server
A report destination storage unit for storing a plurality of report destination information for specifying report destinations of the monitoring center;
An identification information acquisition unit for acquiring identification information of the security terminal;
Selecting report destination information to be allocated to the security terminal from the plurality of report destination information based on the acquired identification information of the security terminal, and a report destination assignment unit for transmitting the selected report destination information to the security terminal; Prepared,
The security terminal
A setting management unit for receiving the report destination information from the management server;
A storage unit for storing the received report destination information;
An abnormality notification system comprising: an abnormality monitoring unit that transmits the abnormality notification to a notification destination specified by the stored notification destination information when the abnormality is detected.

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