WO2024098165A1 - Station d'emprunt automatique ergonomiquement inclusive - Google Patents

Station d'emprunt automatique ergonomiquement inclusive Download PDF

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Publication number
WO2024098165A1
WO2024098165A1 PCT/CL2022/050114 CL2022050114W WO2024098165A1 WO 2024098165 A1 WO2024098165 A1 WO 2024098165A1 CL 2022050114 W CL2022050114 W CL 2022050114W WO 2024098165 A1 WO2024098165 A1 WO 2024098165A1
Authority
WO
WIPO (PCT)
Prior art keywords
self
user
processor
station
module
Prior art date
Application number
PCT/CL2022/050114
Other languages
English (en)
Spanish (es)
Inventor
Ana Lucia KEIM CORTEZ
Rodrigo Andrés CASTRO LAVÍN
Carlos Alfredo DE SANTIS OVIOL
Jorge Antonio RAMÍREZ MATUS
Alejandra Patricia BRAVO CASTILLO
Danitza Teresa JAKOVLJEVIC ANDRADE
Original Assignee
Pontificia Universidad Católica De Chile
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Pontificia Universidad Católica De Chile filed Critical Pontificia Universidad Católica De Chile
Priority to PCT/CL2022/050114 priority Critical patent/WO2024098165A1/fr
Publication of WO2024098165A1 publication Critical patent/WO2024098165A1/fr

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F11/00—Coin-freed apparatus for dispensing, or the like, discrete articles
    • G07F11/62—Coin-freed apparatus for dispensing, or the like, discrete articles in which the articles are stored in compartments in fixed receptacles

Definitions

  • the present description refers to the development of an ergonomically inclusive self-checkout station, useful for implementation in libraries or any similar facility.
  • the self-loan station is designed to facilitate the entire self-service process of its users, from beginning to end, while maintaining comprehensive and reliable management of the catalog of items or objects that are part of the library.
  • the self-loan station developed seeks to solve the problems previously raised, providing a user interface that favors and simplifies the entire self-service process, incorporating mechanisms for users to verify that a self-loan transaction has been completed successfully.
  • the user interface of the self-checkout station developed not only simplifies the operation of the station as a result of its versatility, adapting to any configuration of objects or items in the library, but also presents a structural design that adapts to facilitate access. of different users, presenting an ergonomically inclusive structure.
  • the self-service station of the present description comprises:
  • a reading device arranged to read an identifier of an object that is part of a catalog or set of objects.
  • the identifier of an object may be a barcode printed or attached to the object in question, or another means of identification that allows each object to be identified.
  • the at least one processor in data communication with the reading device, the at least one processor being configured to process the object identifier and to identify the object based on information from the set of objects.
  • - a screen in data communication with the at least one processor, arranged to display information about the identified object.
  • the desensitizing module may comprise a magnetic or other similar sensitizing mechanism, which allows deactivating or even activating security markers present on the objects in the catalog.
  • a verification device comprising at least one security marker reader, the verification device being arranged to verify whether the security marker of an object is in an activated or deactivated state.
  • the verification device may be in the form of a pad incorporating a reader suitable for reading or identifying the activated or deactivated state of security markers.
  • the desensitizing module of the self-service station comprises, among its main characteristics, a sliding surface arranged for the sliding of the identified object in a predetermined desensitization direction.
  • a sliding surface arranged for the sliding of the identified object in a predetermined desensitization direction.
  • the verification device of the self-service station comprises a verification surface located near the sliding surface of the desensitizing module.
  • Said verification surface is arranged so that the user positions the book or object on the verification surface, so that the at least one security marker reader of the verification device checks whether the security marker of the identified object is in an activated state or disabled.
  • the verification device emits a signal related to the state of the security marker, allowing the user to become aware of the status of the security marker and, if the sensitization signal was not effective, to take corresponding actions, for example, perform a new slide. of the object on the sliding surface of the desensitizing module.
  • the reading device of the self-loan station which may be an optical reader, such as a barcode reader or the like, also has the ability to read user identifiers, such as a card. identification.
  • user identifiers such as a card. identification.
  • a user can position his or her user identifier in front of the reading device, causing the self-service station, through its at least one processor, to identify said user among a set of users authorized to operate the station.
  • This modality not only allows verifying whether or not an identified user is enabled to operate the station, but also allows the self-loan transaction to be linked to the identified user, updating at least one database with information on the set of books or objects (library catalog) that each user has checked out, and also allows you to implement specific borrowing rules for specific users, for example, the number of objects that an identified user can check out at a time.
  • the screen of the self-loan station is a touch screen, which displays a user interface through which a user can interact with the self-loan station during the transaction.
  • the at least one processor can receive information entered by the user in real time, for example, user verification actions regarding the data displayed on the screen during a transaction, or can even receive instructions from the user.
  • self-lending such as canceling a self-lending transaction or carrying out successive self-lending transactions, without the need to re-identify the user in question.
  • the sensitizer module comprises a protective cover with an inner surface facing toward a sensitizer of the desensitizer module and with an outer surface facing toward the user.
  • the outer surface of the protective cover corresponds to the sliding surface of the desensitizing module, over which the user slides the object whose security marker is to be deactivated.
  • the protective cover is a transparent laminated glass or crystal.
  • the self-loan station proposes a simple and efficient self-service process, it allows decongesting the service counters of a library or similar facility, absorbing most or all of the loans and thus giving the collaborators the possibility of develop other tasks.
  • the self-loan station provides users with a self-loan service quickly, directly and reliably, not only streamlining loan management, but also integrating said management with existing digital solutions in a library in real time , minimizing the intervention of collaborators in matters of updating databases.
  • the self-loaning station developed allows automating loan transactions commonly implemented in libraries, providing a communication interface that is integrated into the management of copies or digital databases that the library has.
  • the developed self-service station has a software interface that connects wirelessly or through data cables. to the existing loan management platform and software, directly updating the database with self-loan transaction information.
  • the self-service station comprises an upper support body that includes a pivoting screen support connected to the screen.
  • Said pivoting support allows a user to rotate the screen at least on one axis, adapting it, for example, to the height of the user.
  • the pivoting display mount may comprise two or more axes of rotation, providing greater freedom for the user to move the display to facilitate interaction with the touch interface.
  • the pivoting display support is secured to the support body above the desensitizing module.
  • the self-service station comprises a lower support body that includes a base, wherein said base comprises at least one beveled edge.
  • the beveled edge of the base is designed to allow a wheelchair user to approach the self-service station by preventing the base from blocking the movement of the front slats of the wheelchair, that is, the beveled edge and design General dimensions of the base allow at least the front wheels of a wheelchair to be mounted on the base without difficulty.
  • the self-service station comprises a table disposed between the lower support body and the upper support body, wherein the table and the base are separated by a predetermined distance.
  • Said predetermined distance is such that it allows the user in a wheelchair to position himself between the table and the base, favoring his approach to the components of the station that require interaction with the user. Furthermore, in embodiments of the disclosure the predetermined distance separating the table from the base can be adjustable, providing even greater versatility to the self-service station.
  • the sensitizer module and the verification device are arranged on the table, preferably on the same axis, where the sensitizer module and the verification device are in data communication with the at least one processor and the screen through the upper support body. Furthermore, considering that the desensitizer module and the verification device are located on the same axis and, preferably, the screen is located on the desensitizer module, the self-service station developed favors that the screen, desensitizer and verifier are located on the same axis and with This favors interaction with the user. On the other hand, the reading device that allows capturing the identifier of the transaction object and/or the user identifier can also be located fixed to the upper support body, in the vicinity of the other components of the self-loan station.
  • the upper support body of the self-service station comprises an interior space, the interior space being arranged to house the at least one processor and electronic components of the self-service station.
  • the upper support body includes passages that allow the entry of data and power cables from the electronic components such as the screen, desensitizing module, reading device and verification device, favoring the electrical and data connection of the electronic components of the self-loan station.
  • the desensitizing module comprises lighting and photosensitive sensors, wherein the lighting is activated during the stage of the transaction in which the desensitizing module operates.
  • the illumination which may correspond to a band of LED lights arranged on or near the sensitizer module, illuminates the sliding surface of the desensitizer module, so that the photosensitive sensors receive the light from the illumination. Consequently, photosensitive sensors are capable of detecting the moment in which an object blocks the light from the module's illumination. desensitizer, detecting the presence of an object on the sliding surface.
  • the desensitizer module comprises at least two photosensitive sensors, positioned along the predetermined desensitization direction, so that the at least one processor is capable of identifying whether the desensitizer module has been operated correctly. If the object slides in the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in a predetermined order. On the other hand, if the object has slid in a direction opposite to the predetermined desensitization direction, the processor will receive signals from the photosensitive sensors in an order different from the predetermined order. In the latter case, the processor may be configured to display a message to the user to reinforce the predetermined desensitization direction, for example, by displaying an explanatory graphic on the screen.
  • the desensitizing module of the self-service station is activated at a time after the identification of the object by the at least one processor, preferably, at a time after that a user has confirmed that the object has been correctly identified through information displayed on the screen.
  • the desensitizing module has its elimination is activated, guiding the user in the operation of said desensitizing module.
  • the at least one processor of the self-service station is in communication with at least one database that stores the information of the set of objects, the at least one processor being configured to update the at least a database once a user has completed a self-checkout transaction initiated at the checkout station.
  • the at least one processor of the self-service station is configured to display on the screen, through a user interface, one or more of:
  • the user interface which preferably corresponds to a touch interface, allows a user to verify the user identification data, data of the identified object and operating instructions, interacting with the self-loan station during the self-loan transaction.
  • the operating instructions are preferably displayed on the screen, they can be complemented with light or audible indicators in the electronic components of the self-service station.
  • the verifying device detects that the security marker of said object is still in an activated state, a message may appear on the screen and/or a light indicator on the verifying device may turn on. , emitting an alert sound.
  • Fig. 1 Shows a general view of the self-loan station according to a preferred modality.
  • Fig. 2 Shows an exploded view of the sensitizer module of the self-service station of Fig. 1
  • Fig. 3 Shows an exploded detail of the desensitizer of the desensitizer module of Fig. 2.
  • Fig. 4 Shows a close-up of the sensitizer module of the self-service station in Fig. 1.
  • Fig. 5 Shows a close-up of the upper support body of the self-service station in Fig. 1.
  • Fig. 6 Shows an exploded detail of the upper support body of Fig. 5.
  • Fig. 7 Shows a partial rear view of the self-service station of Fig. 1
  • Fig. 8 Shows a preferred embodiment of the lower support body of the self-service station.
  • Fig. 9 Shows the lower support body of Fig. 8 including the pillar cover and table.
  • Fig. 10 Shows a graphical representation of the operation of the self-loan station in Fig. 1 by an ordinary user.
  • Fig. 11 Shows a graphic representation of the operation of the self-service station of Fig. 1 by a wheelchair user.
  • Fig. 1 shows a general view of the self-loan station (1) according to a preferred embodiment.
  • the self-loan station (1) of Fig. 1 comprises a reading device (2) positioned to favor its interaction with the user, for example, on a front face of an upper support body (5) of the station.
  • the self-service station (1) comprises a lower support body (3) that is connected to the upper support body (5) by means of a table (4).
  • the desensitizing module (7) and the verification device (8) are arranged on said table (4), so that the desensitizing module (7) is adjacent to the upper support body (5).
  • the screen (6) of the station is arranged on the desensitizing module (7), connected to the upper support body (7).
  • the screen (6), the sensitizer module (7) and the verification device (8) are arranged on the same imaginary axis, which facilitates access to said components by a user.
  • Fig. 2 shows an exploded view of the sensitizer module (7), and it is possible to see that in one of its preferred embodiments said module comprises a casing or housing (7a), arranged to receive the desensitizer (7b), which corresponds to the main electronic component of the module.
  • the desensitizer module may comprise a protective cover (7c), preferably in the form of a crystal or laminated glass, for example, 5-6 mm thick, and may also comprise a cover (7d), arranged to close the housing (7a) and so that the desensitizing module (7) is presented as a closed unit.
  • the desensitizer module (7) has as its functional component the desensitizer (7b), which is arranged inside the housing (7a) protected by the protective cover (7c), where said protective cover defines the sliding surface. of the sensitizer module once the desensitizer module (7) is assembled.
  • the housing (7a) can be perforated, favoring the ventilation of the sensitizer (7b).
  • Fig. 3 shows a diagram of the sensitizer (7b) in greater detail, it being possible to see that it comprises a central body that corresponds to that of the sensitizer and lateral bodies that are arranged to extend the sliding surface (D). of the desensitizing module. Furthermore, the photosensitive sensors (S) are located in said lateral bodies, allowing a predetermined order of reception of signals from said photosensitive sensors (S) to be defined that corresponds to the predetermined sliding direction which, in this example, is represented by an arrow. on the sliding surface (D). It is important to highlight that, preferably, the sliding surface (D) is given by a protective cover (7c), not shown in Fig.
  • lateral bodies which is arranged on the desensitizer (7b) and on the lateral bodies that house the photosensitive sensors (S). Furthermore, the use of lateral bodies as shown in Fig. 3 only seeks to extend the sliding surface to favor the user's operation through the implementation and use of the photosensitive sensors (S), which are arranged adjacent to the desensitizer (7b). to seek to ensure that the desensitization or deactivation action of the security marker is carried out successfully.
  • Fig. 4 shows the desensitizer module (7) assembled, arranged on the table (4).
  • a close-up of the verification device (8) is shown, which is also arranged on the table (4), and the reading device (2), showing that these components are arranged close to each other, to promote user interaction.
  • the verification device (8) comprises a verification surface (V) on the table (4), said verification surface (V) arranged for the positioning of the object and the verification of the status of your security dialer.
  • Fig. 5 and Fig. 6 show details of the upper support body (5), noting that it defines an interior space surrounded by walls (5a) and a gate (5b), for access. to said interior space.
  • the interior space of the upper support body (5) is designed to house essential components of the station, such as the processor. In addition, it may include shelves (5c) to improve the use of interior space.
  • the main components of said upper support body (5) are the pivoting screen support (5d), configured for mounting the screen and for the arrangement of data and/or power cable, and the passages (5e), where the latter allow the passage of power and data cables from the electronic components of the station, in this case, from the sensitizer module and the verification device.
  • the reading device is also connected to the interior of the upper support body (5) through a passage or perforation that allows the power and/or data cables to enter from the reading device.
  • the upper support body (5) may also comprise perforations (5f), useful to promote ventilation of the interior space and, thereby, prevent heating of the processor and other electronic components and circuits of the self-service station housed. inside the upper support body (5).
  • Fig. 7 shows a partial rear view of the self-service station, where it is possible to verify the arrangement of the pivoting screen support (5d).
  • said support can provide at least one axis of rotation, preferably a horizontal axis that allows the screen to be tilted up and down, favoring directing the screen towards the view of users of different heights.
  • pivoting screen mounts (5d) with more axes of rotation are possible, increasing the capabilities of the screen to adapt to different users of the station.
  • Fig. 8 and Fig. 9 show the lower support body (3) in two modalities.
  • Fig. 8 shows said lower support body (3) with its essential components, a base (3a) and a pillar (3b). It is possible to see that the pillar (3b) is arranged off-center in the base (3), this to facilitate access for a wheelchair through one of the sides of the lower support body (3).
  • Fig. 9 shows the same lower support body (3) of Fig. 8 but with a pillar cover (3c), arranged mainly to improve the appearance of the self-service station.
  • Said pillar cover (3c) can also provide a support function on the table (4), by presenting a cross section that increases its area towards the lower edge of said table (4), increasing the support area.
  • Fig. 9 also shows that the table (4) comprises a housing for the verification device (4a), presented as a recess specially designed to house the verification device.
  • Fig. 10 and Fig. 9 are presented as a reference to show that the self-service station (1) can be used by users of different heights, even favoring access for users in wheelchairs. so that the lower components of the station, such as the base and the pillar, do not block the passage of the wheelchair and thus allow the user to approach the station.
  • the screen (6) is inclined upward to facilitate interaction with a taller user
  • Fig. 11 the screen (6) is inclined towards below, for interaction with a shorter user or a user in a wheelchair, allowing the screen and touch interface to be within reach of the user's hands, as well as the rest of the station components that require interaction .

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

L'invention concerne une station d'emprunt automatique ergonomiquement inclusive, utile pour sa mise en oeuvre dans des bibliothèques ou n'importe quelle enceinte similaire. La station d'emprunt automatique comprend un dispositif lecteur, un écran, un module désensibilisateur et un dispositif vérificateur, étant conçue pour favoriser tout le processus d'autoservice de ses utilisateurs, tandis qu'est maintenue une gestion intégrée et fiable du catalogue d'exemplaires ou d'objets qui font partie de la bibliothèque.
PCT/CL2022/050114 2022-11-11 2022-11-11 Station d'emprunt automatique ergonomiquement inclusive WO2024098165A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/CL2022/050114 WO2024098165A1 (fr) 2022-11-11 2022-11-11 Station d'emprunt automatique ergonomiquement inclusive

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CL2022/050114 WO2024098165A1 (fr) 2022-11-11 2022-11-11 Station d'emprunt automatique ergonomiquement inclusive

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6369709B1 (en) * 1998-04-10 2002-04-09 3M Innovative Properties Company Terminal for libraries and the like
US20120293642A1 (en) * 2011-05-18 2012-11-22 Nextgenid, Inc. Multi-biometric enrollment kiosk including biometric enrollment and verification, face recognition and fingerprint matching systems
US9606576B2 (en) * 2012-05-30 2017-03-28 Ncr Corporation Display location
US11417068B1 (en) * 2021-06-08 2022-08-16 Ncr Corporation System and method for augmented reality interaction at a self-service terminal

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6369709B1 (en) * 1998-04-10 2002-04-09 3M Innovative Properties Company Terminal for libraries and the like
US20120293642A1 (en) * 2011-05-18 2012-11-22 Nextgenid, Inc. Multi-biometric enrollment kiosk including biometric enrollment and verification, face recognition and fingerprint matching systems
US9606576B2 (en) * 2012-05-30 2017-03-28 Ncr Corporation Display location
US11417068B1 (en) * 2021-06-08 2022-08-16 Ncr Corporation System and method for augmented reality interaction at a self-service terminal

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
"Bibliotecas UC estrena maquina de autoprestamo", VISIÓN UNIVERSITARIA, no. 292, 11 November 2021 (2021-11-11), pages 13, Retrieved from the Internet <URL:https://issuu.com/visionuniversitaria/docs/vu293> [retrieved on 20230623] *
D-TECH: "serveIT EYRE", 1 January 2020 (2020-01-01), XP093172622, Retrieved from the Internet <URL:https://d-techinternational.com/wp-content/uploads/2021/03/serveIT_Eyre_D-Tech_Product_Specification.pdf> *

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