WO2024062567A1 - スイッチ装置 - Google Patents

スイッチ装置 Download PDF

Info

Publication number
WO2024062567A1
WO2024062567A1 PCT/JP2022/035224 JP2022035224W WO2024062567A1 WO 2024062567 A1 WO2024062567 A1 WO 2024062567A1 JP 2022035224 W JP2022035224 W JP 2022035224W WO 2024062567 A1 WO2024062567 A1 WO 2024062567A1
Authority
WO
WIPO (PCT)
Prior art keywords
maintenance
switch
input
function
accepts
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2022/035224
Other languages
English (en)
French (fr)
Japanese (ja)
Inventor
正太郎 成田
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP2024548004A priority Critical patent/JPWO2024062567A1/ja
Priority to PCT/JP2022/035224 priority patent/WO2024062567A1/ja
Publication of WO2024062567A1 publication Critical patent/WO2024062567A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements

Definitions

  • the present invention relates to a switch device, an execution method, and a program.
  • US Pat. No. 6,299,633 describes a method for conducting a remote control help session on a computing device.
  • a faulty computing device is securely connected to an online service data center, and a remote service provider computer is connected to a PC session indicated by a pin number and to the faulty computing device via the online service data center.
  • the remote service provider computer then allows a service provider technician to diagnose, repair, and/or optimize the faulty computing device via firmware resident on the faulty computing device.
  • an object of the present invention is to provide a switch device, an execution method, a program, and a maintenance system that solve the above-mentioned problems.
  • a switch device that is one form of the present disclosure includes: a switch unit that accepts an input to enable at least one of a plurality of maintenance functions used when performing maintenance work on a device to be maintained by remote control; an execution unit that executes the maintenance function for which the switch unit has received input from among the plurality of maintenance functions; It has the following structure.
  • a method of executing the present disclosure includes the steps of:
  • the switch device is receiving an input for enabling at least one of a plurality of maintenance functions used when performing maintenance work on the maintenance target device by remote operation;
  • the switch section executes one of the plurality of maintenance functions for which an input has been received.
  • a program that is another form of the present disclosure is to the switch device, Accepts input to enable at least one of a plurality of maintenance functions used when performing maintenance work on a device to be maintained by remote control;
  • the present invention is a program for realizing a process of executing a maintenance function whose input is received by the switch unit among the plurality of maintenance functions.
  • FIG. 1 is a diagram illustrating an example of the overall configuration of a maintenance system according to a first embodiment of the present disclosure. It is a diagram showing an example of the configuration of a KVM switch.
  • FIG. 3 is a diagram illustrating a configuration example of a switch set. 12 is a flowchart illustrating an example of an operation when establishing a maintenance session. 3 is a flowchart illustrating an example of the operation of a KVM switch.
  • FIG. 7 is a diagram illustrating an example hardware configuration of a switch device according to a second embodiment of the present disclosure.
  • FIG. 2 is a block diagram showing a configuration example of a switch device.
  • FIG. 1 is a diagram showing an example of the overall configuration of a maintenance system 100.
  • FIG. 2 is a diagram showing a configuration example of the KVM switch 300.
  • the maintenance system 100 in this embodiment includes a KVM switch 300 having a switch set 310, which is a switch unit that accepts an input for enabling at least one of a plurality of maintenance functions.
  • the maintenance system 100 can execute maintenance functions in response to user input to the switch set 310 included in the KVM switch 300.
  • maintenance work refers to the purpose of providing various types of support such as troubleshooting when some kind of trouble occurs in the information processing device such as a personal computer or tablet, which is the device to be maintained, or as necessary.
  • maintenance work includes investigative work to investigate the symptoms, related conditions, past operations that led to the condition, logs, hardware status, software versions, etc.; This may include response work for providing answers such as countermeasures, and operation work for remotely operating the equipment to be maintained for the purpose of resolving a problem.
  • the maintenance work may include various types of work that are necessary when providing various types of support, such as solving troubles that occur to users.
  • maintenance functions refer to various functions used when performing the above-mentioned maintenance work remotely.
  • the maintenance functions include various functions that need to be executed in order to perform maintenance work remotely, and various functions that are desirable when performing maintenance work remotely.
  • the maintenance function includes a transmission function for transmitting a video signal to the maintenance server 400, an acceptance function for accepting an operation signal transmitted by the maintenance server 400 to remotely control a device to be maintained, and the like.
  • the video signal refers to, for example, a signal that an information processing device that is a maintenance target device outputs to a screen display device such as a display device.
  • the operation signal refers to, for example, a signal output from an operation input device such as a keyboard, a mouse, or a trackpad to an information processing device that is a maintenance target device.
  • the video signal and the operation signal correspond to part of the maintenance information used when performing maintenance work remotely.
  • the maintenance functions may include functions other than those exemplified above.
  • the maintenance functions include a request function that sends a request for maintenance work to the maintenance server 400, an image processing function that performs predetermined processing on at least a portion of the transmitted video, and a
  • the storage function may include a storage function for storing usable information, a routine processing execution function for carrying out routine processing, an authentication function, a function for switching maintenance target devices to be remotely controlled, and other arbitrary functions.
  • FIG. 1 shows an example of the overall configuration of the maintenance system 100.
  • the maintenance system 100 includes a connection destination device 200, a KVM switch 300, a maintenance server 400, and an operator device 500.
  • the connection destination device 200 and the KVM switch 300 are connected to be able to communicate with each other.
  • the KVM switch 300 and the maintenance server 400 can be connected to each other via a network or the like so that they can communicate with each other.
  • the maintenance server 400 and the operator device 500 can be connected to each other via a network or the like so that they can communicate with each other.
  • the maintenance system 100 can include a plurality of connection destination devices 200 and a plurality of operator devices 500.
  • the maintenance system 100 may include multiple KVM switches 300 and multiple maintenance servers 400.
  • the connection destination device 200 is a device that is connected to the KVM switch 300 and sends and receives various signals such as video signals and operation signals to and from the KVM switch 300. At least a portion of the connected device 200 corresponds to a maintenance target device that is a target of maintenance work performed by remote control.
  • the connection destination device 200 is an information processing device such as a personal computer or a tablet.
  • the connection destination device 200 may include a screen display device such as a display device, an operation input device such as a keyboard or a mouse, and other arbitrary devices.
  • the KVM switch 300 is a switch device that transmits and receives various signals, such as video signals and operation signals, between itself and the connected destination device 200.
  • the KVM switch 300 can connect to the maintenance server 400 when certain conditions are met, and can execute maintenance functions according to inputs to the switch set 310.
  • FIG. 2 shows an example of the configuration of the KVM switch 300.
  • a KVM switch 300 includes a switch set 310, a controller 320, an HDMI socket 330, a USB socket 340, and a communication module 350.
  • the KVM switch 300 can include at least a portion of an image processing chip 360, a secondary battery 370, a storage area 380, and a machine learning chip 390.
  • the KVM switch 300 may be configured such that various functions such as an image processing chip 360, a secondary battery 370, a storage area 380, and a machine learning chip 390 can be removed or attached as necessary.
  • FIG. 2 shows an example of the configuration of the KVM switch 300, and the configuration of the KVM switch 300 is not limited to that illustrated in FIG. 2.
  • KVM switch 300 may have one or more HDMI sockets 330 and USB sockets 340.
  • HDMI and USB are shown as examples in FIG. 2, the KVM switch 300 has other wired interfaces such as DisplayPort and S terminal, and wireless I/Fs (interfaces) such as Bluetooth (registered trademark). You can leave it there.
  • the KVM switch 300 may use a protocol that wraps TCP/IP communication (for example, RDP, RTSP, or RTMP).
  • the switch set 310 has a configuration for receiving an input to enable at least one of the maintenance functions used when performing maintenance work using a remote device.
  • the switch set 310 may be implemented by hardware, such as a plurality of push buttons.
  • the switch set 310 is realized by displaying the switches virtually on any screen display part of the KVM switch 300 or the like, or by having a computing device such as a CPU (Central Processing Unit) read a program. It's okay.
  • a CPU Central Processing Unit
  • FIG. 3 shows an example of the configuration of the switch set 310.
  • the switch set 310 includes a video transmission switch 311, an operation acceptance switch 312, an image processing switch 313, a storage enablement switch 314, and the like. Further, the switch set 310 may include a lighting section 315 that lights up when a corresponding switch is input.
  • the video transmission switch 311 is a switch that accepts an input to transmit a video signal to the maintenance server 400, which is an external device that performs maintenance work. For example, the video transmission switch 311 receives input in response to the user pressing the video transmission switch 311. As an example, when the video transmission switch 311 receives an input, transmission of the video signal to the maintenance server 400 is started. In other words, the KVM switch 300 can be configured not to transmit the video signal to the maintenance server 400 until the video transmission switch 311 accepts the input.
  • the operation acceptance switch 312 is a switch that accepts an input from the maintenance server 400 indicating that an operation signal for remotely controlling the connected device 200 is accepted. For example, the operation acceptance switch 312 accepts input in response to the user pressing the operation acceptance switch 312. As an example, when the operation acceptance switch 312 accepts an input, acceptance of the operation signal transmitted by the maintenance server 400 is started. In other words, the KVM switch 300 can be configured not to accept the operation signal transmitted by the maintenance server 400 until the operation acceptance switch 312 accepts the input.
  • the image processing switch 313 is a switch that accepts an input to perform predetermined image processing on a predetermined area on the screen. For example, the image processing switch 313 receives input in response to the user pressing the image processing switch 313. As an example, image processing is started when the image processing switch 313 receives an input. Note that image processing refers to, for example, blurring processing or masking processing by superimposing rectangular or circular areas. Further, the predetermined area on which image processing is performed may be, for example, predetermined, or may be configured so that it can be specified in response to an operation by a user operating the connection destination device 200 or the like. The predetermined area may be the entire image displayed on a screen display device or the like, or may be a part of the image.
  • the storage enablement switch 314 is a switch that accepts an input to start storing data in the storage area 380 or starting to utilize data stored in the storage area 380.
  • the storage enablement switch 314 receives input in response to the user pressing the storage enablement switch 314.
  • the storage enablement switch 314 receives an input, storage of data in the storage area 380, utilization of data stored in the storage area 380, etc. are started.
  • the storage area 380 may be configured to be used as a temporary storage area for patch application, or an image may be saved in advance in a bootable format and data can be downloaded by remote control as needed. It may be configured to perform reference, hardware diagnosis, etc.
  • the storage area 380 for example, a live image of Linux (registered trademark) is stored in advance, and various hardware such as HDD (hard disk drive), SSD (solid state drive), CPU, memory, etc. It may also be configured to check the operating status of the hardware or diagnose the remaining lifespan.
  • the storage enablement switch 314 may be configured to perform only one of storing data in the storage area 380 and utilizing data stored in the storage area 380, depending on an input.
  • the lighting section 315 lights up while the corresponding switch is accepting input.
  • the lighting section 315-1 lights up while the video transmission switch 311 is accepting input.
  • the video transmission switch 311 and the like may be configured to detect cancellation of input in response to being pressed again while accepting input. In this case, in response to the cancellation of the input, the lighting section 315 may cancel the lighting state and turn off the light.
  • the above is an example of the configuration of the switch set 310.
  • the switches included in the switch set 310 may be configured to accept input after a session, which will be described later, is started between the KVM switch 300 and the maintenance server 400 (operator device 500). good.
  • the switch set 310 may accept input regardless of whether a session is established.
  • FIG. 3 shows an example of the switch set 310, and the configuration of the switch set 310 is not limited to the case illustrated in FIG. 3.
  • the switch set 310 may include switches other than those shown in FIG. 3 corresponding to each of the maintenance functions described above.
  • the switch set 310 includes a request switch that sends a request for maintenance work to the maintenance server 400, a routine processing switch that performs a predetermined or learned routine process, a changeover switch for a maintenance target device, and the like. It's okay.
  • the switch set 310 may include switches for performing arbitrary maintenance functions in addition to those exemplified above.
  • the switch set 310 may include a switch corresponding to a transmitting/receiving function that collectively starts transmitting and receiving maintenance information such as transmitting a video signal and accepting an operation signal.
  • the controller 320 controls whether or not to receive various signals such as operation signals and video signals, and the destination of transmission.
  • the controller 320 functions as an execution unit that executes maintenance functions according to inputs to the switch set 310.
  • the controller 320 may be realized by a calculation device such as a CPU executing a program stored in a storage device.
  • the controller 320 controls the destination of the video signal so that the video signal is transmitted and received between the connected devices 200.
  • the controller 320 transmits and receives the video signal between the connected devices 200 and controls the video signal transmission destination to start transmitting the video signal to the maintenance server 400.
  • the controller 320 can perform the maintenance function of starting the transmission of a video signal to the maintenance server 400 in response to the input to the video transmission switch 311.
  • the controller 320 can accept an operation signal received from the maintenance server 400 and transmit the accepted operation signal to the connected device 200 or the like. .
  • the controller 320 may be configured to discard the received operation signal without accepting it until the operation acceptance switch 312 accepts the input.
  • the controller 320 can execute a corresponding maintenance function in response to an input to a switch other than those exemplified above. For example, when the image processing switch 313 receives an input, the controller 320 can instruct the image processing chip 360 to start image processing. Also, the controller 320 can be configured to transmit a request for remote maintenance work to the maintenance server 400 when the request switch receives an input. The controller 320 may be configured to establish a session (maintenance session) with the maintenance server 400 in response to the response from the maintenance server 400 to the request. Also, the controller 320 may be configured to perform a predetermined routine process when the routine process switch receives an input.
  • routine process may be a process that is realized based on a predetermined rule, such as "input F6 to open the boot menu and execute the third menu from the top," or a process that uses image processing or machine learning, such as "input F6 to recognize the 'boot from USB' menu using image processing using machine learning, and output operation input information so that the cursor is positioned in the appropriate position.”
  • the rules for routine processing and the learning model that has been learned in advance to execute routine processing may be stored in advance in the storage area 380, for example, or may be configured to be downloaded one by one via the communication module 350, etc.
  • the controller 320 may start executing a corresponding maintenance function in response to an input to another switch.
  • the HDMI socket 330 is used for receiving and transmitting video signals. For example, via an HDMI cable connected to the HDMI socket 330, a video signal is received from an information processing device or the like that is the connection destination device 200, or a video signal is transmitted to a screen display device or the like that is the connection destination device 200. You can send it.
  • the HDMI socket 330 may be a general type.
  • the USB socket 340 is used for receiving and transmitting operation signals. For example, an operation signal can be sent to or received from the information processing device, operation input device, or the like that is the connection destination device 200 via a USB cable connected to the USB socket 340.
  • KVM switch 300 may receive power via USB socket 340 to operate KVM switch 300 .
  • the USB socket 340 may be a general type.
  • the communication module 350 is used to transmit and receive various signals to and from the maintenance server 400.
  • the communication module 350 may be configured to perform network communication wirelessly or wired.
  • the KVM switch 300 can transmit and receive video signals and operation signals to and from the maintenance server 400 via the communication module 350.
  • the communication module 350 may be a general one.
  • the image processing chip 360 performs predetermined image processing on a predetermined area within the screen.
  • the image processing chip 360 may be a GPU (Graphics Processing Units) or the like.
  • the image processing chip 360 can perform image processing in response to an instruction issued by the controller 320 in response to pressing the image processing switch 313.
  • the image processing chip 360 may perform image processing such as blurring processing and masking processing by superimposing rectangular/circular areas.
  • the image processing chip 360 may perform image processing on a predetermined area, or may accept a designation of an area for image processing from a user operating the connected device 200 or the like.
  • the secondary battery 370 is an auxiliary power source that can be used in the event of a power outage.
  • the secondary battery may be a common battery that provides power until it is safely shut down.
  • the storage area 380 is a storage device that allows data to be stored and pre-stored data to be utilized in accordance with input to the storage enablement switch 314.
  • the storage area 380 may be configured to be used as a temporary storage area for patch application, or an image may be saved in advance in a bootable format, and the data may be stored by executing the image remotely as necessary. It may also be configured to refer to the information and diagnose the hardware.
  • a live image of Linux registered trademark
  • the storage enablement switch 314 may be configured to perform only one of storing data in the storage area 380 and utilizing data stored in the storage area 380, depending on an input.
  • the machine learning chip 390 can be used when learning a learning model used when performing the above-mentioned routine processing.
  • the machine learning chip 390 may be a GPGPU (General-purpose computing on graphics processing units) or the like.
  • the above is an example of the configuration of the KVM switch 300.
  • the maintenance server 400 can be connected to the KVM switch 300, and can also be connected to the operator device 500, which is an information processing device for an operator who performs remote control.
  • the maintenance server 400 can transmit a video signal received from the KVM switch 300 to the operator device 500, or can transmit an operation signal received from the operator device 500 to the KVM switch 300.
  • the maintenance server 400 checks whether the operator device 500 can be assigned. If the operator device 500 replies that the assignment is possible, the maintenance server 400 responds to the request to the KVM switch 300 and starts a session with the KVM switch 300.
  • the maintenance server 400 is also configured to be able to appropriately route signals received from the KVM switch 300 during an established session to the corresponding operator device 500. Routing may be achieved using known technology.
  • the maintenance server 400 and the operator device 500 may be connected to each other via wired or wireless communication so that they can communicate with each other.
  • the operator device 500 can receive a video signal from the maintenance target device via the KVM switch 300 and the maintenance server 400. Further, the operator device 500 can transmit operation signals to the maintenance target device via the KVM switch 300 and the maintenance server 400. As a result, according to the above configuration, the operator operating the operator device 500 can remotely operate the maintenance target device while checking the video output output by the maintenance target device.
  • FIG. 4 is an example of the operation of the KVM switch 300 and the maintenance server 400 when establishing a session for performing maintenance work.
  • the KVM switch 300 receives a maintenance request in response to a user's press of a request switch, etc. (step S101). Then, the controller 320 transmits a request for maintenance work to the maintenance server 400 (step S102).
  • the maintenance server 400 inquires whether there is an operator who can be assigned to the operator information processing device. If there is no assignable operator (step S201, No), for example, the maintenance server 400 waits for a predetermined period of time. On the other hand, if there is an assignable operator (step S201, Yes), the maintenance server 400 assigns an assignable operator (step S202). This establishes a session between the user and the operator.
  • step S302 if a switch included in the switch set 310 receives an input (step S302, Yes) while a session is being established (step S301, Yes), the controller 320 responds to the received input.
  • Execution of the maintenance function is started (step S303). For example, when the video transmission switch 311 receives an input, the controller 320 transmits and receives the video signal between the connected devices 200 and controls the video signal transmission destination to start transmitting the video signal to the maintenance server 400. . Further, for example, when the operation acceptance switch 312 receives an input, the controller 320 accepts the operation signal received from the maintenance server 400 and transmits the accepted operation signal to the connected device 200 or the like.
  • input is accepted while the session is being established.
  • reception of input to each switch included in the switch set 310 ends, for example. Note that it may be configured to always accept input to each switch included in the switch set 310 regardless of whether a session is being established or not.
  • the KVM switch 300 includes the switch set 310. According to such a configuration, the KVM switch 300 can, in response to an input to the switch set 310, start executing a maintenance function in accordance with the received input. As a result, by using the KVM switch 300, it is possible to easily select the functions to be enabled when receiving services such as maintenance work, and it is possible to easily reflect the user's wishes. Further, according to the above configuration, since execution can be selected for each maintenance function, the user's wishes can be accurately reflected.
  • the KVM switch 300 with the switch set 310, it is possible to establish a session and start executing the maintenance function, for example, before the information processing device that is the connection destination device 200 starts up.
  • the startup screen of a BIOS Basic Input Output System
  • OS Operating System
  • FIG. 6 is a diagram showing an example of the hardware configuration of the switch device 600 when the switch section 621 is implemented by software.
  • the switch section 621 may be realized by hardware such as a plurality of push buttons.
  • FIG. 7 is a block diagram showing a configuration example of the switch device 600.
  • FIG. 6 shows an example of the hardware configuration of the switch device 600.
  • the switch device 600 has the following hardware configuration, as an example.
  • ⁇ CPU Central Processing Unit
  • ROM Read Only Memory
  • RAM Random Access Memory
  • Storage device storage device
  • Program group 604 loaded into RAM 603 - Storage device 605 that stores the program group 604 -
  • a drive device 606 that reads and writes from and to a recording medium 610 external to the information processing device -
  • a communication interface 607 that connects to a communication network 611 outside the information processing device
  • I/O interface 608 that inputs and outputs data ⁇ Bus 609 that connects each component
  • the switch device 600 can realize the functions of the switch section 621 and the execution section 622 shown in FIG. 7 by the CPU 601 acquiring the program group 604 and executing the program group 604.
  • the program group 604 is stored in the storage device 605 or ROM 602 in advance, for example, and is loaded into the RAM 603 or the like by the CPU 601 and executed as necessary.
  • the program group 604 may be supplied to the CPU 601 via the communication network 611, or may be stored in the recording medium 610 in advance, and the drive device 606 may read the program and supply it to the CPU 601.
  • FIG. 6 shows an example of the hardware configuration of the switch device 600.
  • the hardware configuration of the switch device 600 is not limited to the above case.
  • the switch device 600 may be configured from part of the configuration described above, such as not including the drive device 606.
  • the switch unit 621 receives an input to enable at least one of a plurality of maintenance functions used when performing maintenance work on a device to be maintained by remote control.
  • the execution unit 622 executes the maintenance function for which the switch unit 621 has received input from among the plurality of maintenance functions.
  • the execution unit 622 can be configured not to execute the corresponding maintenance function until the switch unit 621 receives an input.
  • the switch device 600 includes a switch section 621 and an execution section 622.
  • the execution unit 622 can execute the maintenance function whose input is received by the switch unit 621 among the plurality of maintenance functions.
  • the functions to be enabled can be easily selected, and the user's wishes can be easily reflected.
  • a program according to another embodiment of the present invention provides at least one of a plurality of maintenance functions for use in remotely controlling an information processing device such as the switching device 600 to perform maintenance work on a device to be maintained.
  • This is a program for realizing processing that accepts input to enable the maintenance function and executes the maintenance function for which the input has been received from among multiple maintenance functions.
  • the execution method executed by the information processing device such as the switch device 600 described above is as follows.
  • An information processing device such as the switch device 600 receives an input to enable at least one of a plurality of maintenance functions used when performing maintenance work on a device to be maintained by remote control, and inputs an input from among the plurality of maintenance functions.
  • the method is to execute the maintenance function that is received.
  • (Appendix 1) a switch unit that receives an input to enable at least one of a plurality of maintenance functions used when performing maintenance work on a maintenance target device by remote operation; an execution unit that executes a maintenance function that is input by the switch unit, among the plurality of maintenance functions;
  • a switch device having (Appendix 2) 2.
  • the switch device according to claim 1, the switch unit receives an input for enabling a transmission/reception function for receiving maintenance information transmitted or received between an external device that performs maintenance work on the maintenance target device by remote operation and the maintenance target device;
  • the execution unit transmits the maintenance information to the external device or receives the maintenance information from the external device when the transmission/reception function is enabled.
  • (Appendix 3) 3.
  • a switch device accepts an input for enabling a transmission function of transmitting a video signal to be displayed on a display device of the maintenance target device to the external device as the maintenance information;
  • the execution unit transmits the video signal to the external device when the transmission function is enabled.
  • the switch device 4.
  • the switch device according to claim 3,
  • the video signal is a signal obtained by performing predetermined image processing on at least a part of an image.
  • the switch unit is a switch device that receives an input indicating that a predetermined image processing is to be performed.
  • a switch device A switch device according to any one of claims 2 to 5, the switch unit receives an input for enabling an acceptance function for accepting an operation instruction for the maintenance target device transmitted from the external device, The execution unit accepts the operation instruction when the acceptance function is enabled.
  • (Appendix 7) A switch device according to any one of claims 1 to 6, the switch unit starts accepting input in response to a start of a maintenance session with the external device; The execution unit executes the maintenance function for which the switch unit has accepted an input after a maintenance session has started.
  • (Appendix 8) A switch device according to any one of claims 1 to 7, The switch unit receives an input indicating that a storage function of the switch device is to be enabled, the storage function indicating that a storage device included in the switch device is to be used.
  • the switch device is receiving an input for enabling at least one of a plurality of maintenance functions used when performing maintenance work on the maintenance target device by remote operation; A method for executing a maintenance function that has been input and received, among the plurality of maintenance functions.
  • the switch device receiving an input for enabling at least one of a plurality of maintenance functions used when performing maintenance work on the maintenance target device by remote operation; A computer-readable recording medium having recorded thereon a program for implementing a process of executing a maintenance function that has been input and is among the plurality of maintenance functions.
  • the programs described in each of the above embodiments and supplementary notes are stored in a storage device or recorded in a computer-readable recording medium.
  • the recording medium is a portable medium such as a flexible disk, an optical disk, a magneto-optical disk, and a semiconductor memory.

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Quality & Reliability (AREA)
  • Computer Hardware Design (AREA)
  • Human Computer Interaction (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
PCT/JP2022/035224 2022-09-21 2022-09-21 スイッチ装置 Ceased WO2024062567A1 (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2024548004A JPWO2024062567A1 (https=) 2022-09-21 2022-09-21
PCT/JP2022/035224 WO2024062567A1 (ja) 2022-09-21 2022-09-21 スイッチ装置

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/JP2022/035224 WO2024062567A1 (ja) 2022-09-21 2022-09-21 スイッチ装置

Publications (1)

Publication Number Publication Date
WO2024062567A1 true WO2024062567A1 (ja) 2024-03-28

Family

ID=90454055

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2022/035224 Ceased WO2024062567A1 (ja) 2022-09-21 2022-09-21 スイッチ装置

Country Status (2)

Country Link
JP (1) JPWO2024062567A1 (https=)
WO (1) WO2024062567A1 (https=)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0553861A (ja) * 1991-08-22 1993-03-05 Toshiba Corp 遠隔保守診断システム
US20070261097A1 (en) * 2006-05-03 2007-11-08 Avocent Corporation Remote session recording apparatus and method
JP2015099999A (ja) * 2013-11-18 2015-05-28 東京エレクトロン株式会社 情報処理装置、情報処理方法、および情報処理システム
JP2018121182A (ja) * 2017-01-24 2018-08-02 キヤノン株式会社 情報処理装置、その制御方法、及び、プログラム

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0553861A (ja) * 1991-08-22 1993-03-05 Toshiba Corp 遠隔保守診断システム
US20070261097A1 (en) * 2006-05-03 2007-11-08 Avocent Corporation Remote session recording apparatus and method
JP2015099999A (ja) * 2013-11-18 2015-05-28 東京エレクトロン株式会社 情報処理装置、情報処理方法、および情報処理システム
JP2018121182A (ja) * 2017-01-24 2018-08-02 キヤノン株式会社 情報処理装置、その制御方法、及び、プログラム

Also Published As

Publication number Publication date
JPWO2024062567A1 (https=) 2024-03-28

Similar Documents

Publication Publication Date Title
RU2500603C2 (ru) Удаленный доступ к системе управления подъемником с множеством подсистем
US20090013092A1 (en) Method for virtual COM port modbus gateway ethernet I/O
CN113050508B (zh) 控制板的调试方法、装置、存储介质及调试设备
WO2018223598A1 (zh) 一种远程调试方法、机顶盒和服务器
GB2515554A (en) Maintaining computer system operability
CN101373448B (zh) 具有远程管理的计算机系统
CN108509333A (zh) 调试方法及装置
JP6488547B2 (ja) 会議端末制御システム及び会議端末制御方法
WO2024062567A1 (ja) スイッチ装置
US9435560B2 (en) Air-conditioner control interface device, air conditioner, and air-conditioner control system
KR102667260B1 (ko) 패킷을 필터링하는 전자 장치 및 그 작동 방법
CN119127765A (zh) Usb设备接入方法、装置、终端设备及存储介质
CN118069393A (zh) 一种充电桩的软件任务执行方法、系统及充电桩
KR100505034B1 (ko) 에이치에이서버시스템의원격관리방법및장치
JP2001306504A (ja) コンピュータ・システム、サーバおよび端末装置
JP2010011273A (ja) 監視制御システム及び監視制御方法
CN118890391B (zh) 接口重定向方法、服务器、本地终端、设备、介质和产品
CN115529200B (zh) 在远程调试中读取设备日志的方法、电子设备和存储介质
WO2020217434A1 (ja) データ収集装置、データ収集方法及びプログラム
CN120104488A (zh) 分布式内核漏洞挖掘的方法、装置、存储介质以及服务器
KR20220089465A (ko) 복합형 가상 훈련 방법 및 그를 위한 장치
JP4194602B2 (ja) 無停電電源装置、コンピュータシステム、および無停電電源装置によるコンピュータの起動段階監視方法
JP2006119750A (ja) 動作プログラム更新方法、動作プログラム更新システム及び主装置
US20210121044A1 (en) Endoscope system
CN121029578A (zh) 应用的测试方法、装置以及电子设备

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 22959531

Country of ref document: EP

Kind code of ref document: A1

WWE Wipo information: entry into national phase

Ref document number: 2024548004

Country of ref document: JP

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 22959531

Country of ref document: EP

Kind code of ref document: A1