WO2024019214A1 - Procédé permettant de fournir une page d'adhésion et dispositif électronique permettant de le prendre en charge - Google Patents

Procédé permettant de fournir une page d'adhésion et dispositif électronique permettant de le prendre en charge Download PDF

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Publication number
WO2024019214A1
WO2024019214A1 PCT/KR2022/012247 KR2022012247W WO2024019214A1 WO 2024019214 A1 WO2024019214 A1 WO 2024019214A1 KR 2022012247 W KR2022012247 W KR 2022012247W WO 2024019214 A1 WO2024019214 A1 WO 2024019214A1
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WO
WIPO (PCT)
Prior art keywords
membership
information
page
user
electronic device
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PCT/KR2022/012247
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English (en)
Korean (ko)
Inventor
배지현
이은솔
Original Assignee
쿠팡 주식회사
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Application filed by 쿠팡 주식회사 filed Critical 쿠팡 주식회사
Publication of WO2024019214A1 publication Critical patent/WO2024019214A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0236—Incentive or reward received by requiring registration or ID from user
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces

Definitions

  • the present invention relates to an electronic device and method for providing a membership page, and more specifically, to a method for providing a page related to membership of a service provided by an electronic device and an electronic device supporting the same.
  • an electronic device can provide personalized information to a user.
  • the electronic device can provide an adaptive membership cancellation process for each user.
  • Various embodiments may provide a method of providing a membership page and an electronic device that supports the same.
  • a method of providing a membership page on an electronic device includes providing a request for membership cancellation in response to a first input regarding membership cancellation received on the first page regarding the user's membership information.
  • Providing a second page displaying benefit information regarding one or more benefits provided by membership based on the user's service usage history information in at least a partial area of the second page, requesting a cancellation reminder on the second page maintaining membership information of the user in response to receiving a second input regarding, and in response to the second input, canceling membership with a user device corresponding to the user after a first period of time from the second input. It may include providing notification information to remind.
  • the service use history information may include history information about services provided by the electronic device that the user used during the membership period.
  • the service use history information may include comparison information between a history of the service used by the user during the membership period and a history of the service used by the user outside of the membership period.
  • the method may include obtaining information on the user's savings amount based on the service usage history information, and displaying the information on the savings amount in at least a portion of the first page. .
  • the savings amount information may be obtained based on the service usage history information and the service usage history information of one or more general customers who have not signed up for the membership.
  • the notification information may include the savings amount information.
  • obtaining the saving delivery time information of the user based on the service use history information and the service use history information of a general customer who has not signed up for the membership, and the saving delivery time information in at least a portion of the first page A step of displaying delivery time information may be included.
  • the notification information may include the saved delivery time information.
  • the method may include displaying the user's unused benefit information in the first area of the first page among the benefit information obtained based on the user's service use history information.
  • the method when receiving an input regarding a request for detailed information corresponding to the unused benefit in at least a portion of the first area, moving to a page related to detailed information corresponding to the request, and the first When receiving an input requesting information about the entire one or more benefits in at least a portion of the region, the method may include moving to a second region of the first page displaying the entire benefit information.
  • moving to a page related to detailed information corresponding to the request May include steps.
  • moving to a page related to detailed information corresponding to the request may be included. there is.
  • the method may include determining a display order for the one or more benefits, and displaying the benefit information based on the display order.
  • the display order may be determined so that unused benefit information identified based on the service use history information is given priority among the one or more benefits.
  • the first period may be determined to correspond to the renewal date of the membership confirmed based on the membership information.
  • the notification information may include unused benefit information confirmed based on the service use history information among the one or more benefits.
  • An electronic device includes a storage and a processor, wherein the processor cancels membership in response to a first input regarding membership cancellation received on the first page related to the user's membership information.
  • Provide a second page regarding the request display benefit information regarding one or more benefits provided by membership based on the service usage history information of the user in at least a partial area of the second page, and cancel the service on the second page.
  • the electronic device can be expected to improve usability and user experience for membership users by providing personalized information about membership to users.
  • an electronic device can be expected to have the effect of reducing membership withdrawal due to membership cancellation by providing a cancellation process customized for each user.
  • FIG. 1 is a diagram illustrating a membership information management system in which a method of providing a membership page by an electronic device can be implemented according to various embodiments.
  • FIG. 2 is a diagram illustrating the configuration of an electronic device and a user device according to various embodiments.
  • FIG. 3 is a flowchart of an operation in which an electronic device provides a membership page according to various embodiments.
  • FIG. 4 is a flowchart of an operation in which an electronic device provides a membership page based on a user, according to various embodiments.
  • FIGS. 5A and 5B are diagrams for explaining the first page according to various embodiments.
  • FIG. 6 is a diagram for explaining at least a partial area of the first page provided by an electronic device according to an embodiment.
  • FIG. 7 is a flowchart of an operation in which an electronic device provides benefit information on a membership page, according to various embodiments.
  • Figure 8 is a diagram for explaining a first area according to one embodiment.
  • Figure 9 is a diagram for explaining a first area according to one embodiment.
  • Figure 10 is a diagram for explaining a first area according to one embodiment.
  • Figure 11 is a diagram for explaining a second area according to one embodiment.
  • FIG. 12 is a diagram for explaining a detailed information page provided by an electronic device according to an embodiment.
  • FIG. 13 is a flowchart of an operation in which an electronic device provides a cancellation process according to various embodiments.
  • FIGS. 14A and 14B are diagrams for explaining a second page provided by an electronic device according to various embodiments.
  • FIG. 15 is a diagram illustrating at least a partial area of the second page provided by an electronic device according to an embodiment.
  • FIG. 16 is a diagram illustrating a user interface (UI) for providing a cancellation process by an electronic device according to an embodiment.
  • UI user interface
  • FIG. 17 is a diagram illustrating a third page provided by an electronic device according to various embodiments.
  • each component or feature may be considered optional unless explicitly stated otherwise.
  • Each component or feature may be implemented in a form that is not combined with other components or features.
  • various embodiments may be configured by combining some components and features. The order of operations described in various embodiments may change. Some features or features of one embodiment may be included in other embodiments or may be replaced with corresponding features or features of other embodiments.
  • each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions.
  • These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions.
  • These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s).
  • Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s).
  • FIG. 1 is a diagram illustrating a membership information management system 100 in which a method of providing a membership page by an electronic device can be implemented according to various embodiments.
  • the membership information management system 100 may be implemented in various types of devices.
  • the membership information management system 100 may be implemented in the electronic device 101 and the user device 102.
  • the electronic device 101 and the user device 102 may perform operations according to various embodiments of the present disclosure based on the membership information management system 100 implemented in each device.
  • the membership information management system 100 according to various embodiments is not limited to what is shown in FIG. 1, and may be implemented in a wider variety of electronic devices and servers.
  • the electronic device 101 may be a device that performs wireless and wired communication with one or more user devices 102 and includes storage with a large storage capacity.
  • the electronic device 101 may be a cloud device connected to one or more user devices 102.
  • the user device 102 may be a device that can be used by an individual user, such as a desktop PC, tablet PC, or mobile terminal.
  • other electronic devices that perform similar functions may be used as the user device 102.
  • the membership information management system 100 may include various modules for operation.
  • the modules included in the membership information management system 100 enable the physical device (e.g., electronic device 101) on which the membership information management system 100 is implemented (or included in the physical device) to perform specified operations. It may be implemented computer code or one or more instructions.
  • the physical device on which the membership information management system 100 is implemented stores a plurality of modules in the memory in the form of computer code, and when the plurality of modules stored in the memory are executed, the physical device stores the plurality of modules in the memory. It is possible to perform designated operations corresponding to .
  • FIG. 2 is a diagram illustrating the configuration of an electronic device and a user device according to various embodiments.
  • the electronic device 101 and the user device 102 may include an input/output unit 210, a communication unit 220, a storage 230, and a processor 240.
  • the input/output unit 210 may be various interfaces or connection ports that receive user input or output information to the user.
  • the input/output unit 210 may include an input module and an output module, and the input module receives user input from the user.
  • User input can take various forms, including key input, touch input, and voice input. Examples of input modules that can receive such user input include traditional keypads, keyboards, and mice, as well as touch sensors that detect the user's touch, microphones that receive voice signals, cameras that recognize gestures through image recognition, etc.
  • a proximity sensor including at least one of an illumination sensor or an infrared sensor that detects user approach, a motion sensor that recognizes user movement through an acceleration sensor or gyro sensor, and various other types of sensors that detect or receive user input.
  • the input module may include at least one of the devices listed above.
  • the touch sensor may be implemented as a piezoelectric or capacitive touch sensor that detects touch through a touch panel or touch film attached to the display panel, or an optical touch sensor that detects touch by an optical method.
  • the input module may be implemented in the form of an input interface (USB port, PS/2 port, etc.) that connects an external input device that receives user input instead of a device that detects user input itself.
  • the output module can output various information.
  • the output module may include at least one of a display that outputs an image, a speaker that outputs sound, a haptic device that generates vibration, and various other types of output means.
  • the output module may be implemented in the form of a port-type output interface that connects the individual output means described above.
  • a display-type output module can display text, still images, and moving images.
  • Displays include liquid crystal display (LCD), light emitting diode (LED) display, organic light emitting diode (OLED) display, flat panel display (FPD), and transparent display.
  • LCD liquid crystal display
  • LED light emitting diode
  • OLED organic light emitting diode
  • FPD flat panel display
  • transparent display Among various types of devices that can perform image output functions such as display, curved display, flexible display, 3D display, holographic display, projector, and other It can contain at least one.
  • This display may be in the form of a touch display integrated with the touch sensor of the input module.
  • the communication unit 220 can communicate with other devices. Accordingly, the electronic device 101 and the user device 102 can transmit and receive information with other devices through the communication unit. For example, the electronic device 101 and the user device 102 may communicate with each other or with other devices using a communication unit.
  • the communication department includes a wired communication module that connects to the Internet, etc. through a LAN (Local Area Network), a mobile communication module that transmits and receives data by connecting to a mobile communication network through a mobile communication base station, and a WLAN (Wireless Local Area Network) such as Wi-Fi.
  • a short-distance communication module using an Area Network-type communication method or a WPAN (Wireless Personal Area Network)-type communication method such as Bluetooth or Zigbee, and a GNSS (Global Navigation Satellite System) such as a GPS (Global Positioning System) ) may be composed of a satellite communication module using a satellite communication module or a combination thereof.
  • Storage 230 can store various types of information. Storage can store data temporarily or semi-permanently.
  • the storage of the electronic device 101 includes an operating program (OS: Operating System) for driving the electronic device 101, a program for generating data or Braille for hosting a website, or an application (e.g., Data related to web applications) may be stored.
  • OS Operating System
  • the storage may store modules in the form of computer code as described above.
  • Examples of storage 230 include hard disk drive (HDD), solid state drive (SSD), flash memory, read-only memory (ROM), random access memory (RAM), etc. This can be. This storage can be provided as a built-in or detachable type.
  • HDD hard disk drive
  • SSD solid state drive
  • flash memory read-only memory
  • RAM random access memory
  • the processor 240 controls the overall operation of the electronic device 101 and the user device 102. To this end, the processor 240 can perform computation and processing of various information and control the operation of components of the electronic device 101. For example, the processor 240 may execute a program or application to provide a membership page.
  • the processor 240 may be implemented as a computer or similar device using hardware, software, or a combination thereof. In hardware, the processor 240 may be implemented in the form of an electronic circuit that processes electrical signals to perform a control function, and in software, it may be implemented in the form of a program that drives the hardware processor 240. Meanwhile, unless otherwise specified in the following description, the operations of the electronic device 101 and the user device 102 may be interpreted as being performed under the control of the processor 240. That is, when the modules implemented in the membership information management system 100 described above are executed, the modules will be interpreted as the processor 240 controlling the electronic device 101 and the user device 102 to perform the following operations. You can.
  • various embodiments may be implemented through various means.
  • various embodiments may be implemented by hardware, firmware, software, or a combination thereof.
  • methods include one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), and FPGAs. It can be implemented by (field programmable gate arrays), processor, controller, microcontroller, microprocessor, etc.
  • ASICs application specific integrated circuits
  • DSPs digital signal processors
  • DSPDs digital signal processing devices
  • PLDs programmable logic devices
  • FPGAs field programmable gate arrays
  • processor controller, microcontroller, microprocessor, etc.
  • firmware or software methods according to various embodiments may be implemented in the form of modules, procedures, or functions that perform the functions or operations described below.
  • software code can be stored in memory and run by a processor.
  • the memory may be located inside or outside the processor, and may exchange data with the processor through various known means.
  • the electronic device 101 performs an operation.
  • the electronic device 101 transmits information related to the operation of providing a membership page to the user device. Can transmit and receive with (102).
  • FIG. 3 is a flowchart of an operation in which an electronic device provides a membership page according to various embodiments.
  • the electronic device 101 may provide various services to users.
  • the electronic device 101 may include a service that brokers online purchases or sales to users and a service that sells products to users online.
  • the electronic device 101 can provide services to membership members who have signed up for membership and general members as users.
  • the electronic device 101 may provide different services to membership members and general members.
  • the electronic device 101 may provide various benefits to membership members.
  • the electronic device 101 provides, for membership members, free delivery service for purchased items, reduced delivery time for purchased items (e.g., priority delivery), membership-only price discount, membership-only additional discount for all discounted products, Benefits such as free returns, savings benefits, and services linked to services provided by the electronic device 101 may be provided.
  • the electronic device 101 may provide membership benefits to the user based on the user's membership information. Provision of services linked to services provided by the electronic device 101 may include services provided by other external electronic devices (not shown).
  • the electronic device 101 may provide membership information about a user who is a membership member of a service provided by the electronic device 101 to an external electronic device (not shown).
  • membership information may include information about membership status.
  • membership information may include information about membership status, such as whether to sign up for membership, whether to cancel membership, membership level, remaining membership period, and payment information.
  • membership may include a general membership type or a membership experience type.
  • membership in the case of general membership, membership can be maintained by paying a specified amount (e.g., membership subscription fee, membership maintenance fee, membership renewal fee), and in the case of membership trial type, membership is free for a specified period of time. can be maintained. Membership can be maintained for a designated trial period or a period corresponding to the payment amount, and after the designated trial period or a period corresponding to the payment amount has elapsed, membership can be maintained through additional payment.
  • the same membership benefits can be applied to general membership types and membership experience types.
  • the expiration of the designated maintenance period of membership may be understood as the renewal date or scheduled renewal date of the membership.
  • the electronic device 101 may renew membership in response to payment of a predetermined amount (eg, membership subscription fee, maintenance fee, renewal fee) specified on the membership renewal date. According to one embodiment, the electronic device 101 may automatically receive payment from the user for the predetermined amount on the membership renewal date based on membership information and automatically maintain the user's membership.
  • a predetermined amount eg, membership subscription fee, maintenance fee, renewal fee
  • the electronic device 101 may provide a first page regarding the user's membership information. According to one embodiment, the electronic device 101 may provide the first page to the user device 102. According to one embodiment, the first page may display user information and user membership information in at least some areas.
  • the electronic device 101 may provide a second page in response to the first input received on the first page.
  • the first input may include an input regarding a request for the user to cancel membership.
  • the first page may include one or more user interfaces (UI) (hereinafter referred to as UI) for receiving the first input.
  • UI user interfaces
  • One or more UIs for receiving the first input may include an icon or button.
  • the second page may include information regarding a membership cancellation request.
  • the second page may include one or more UI (eg, an icon or button) for receiving additional input related to the membership cancellation request.
  • the second page may include one or more UIs for receiving an input (e.g., a second input) requesting a postponement of a membership cancellation request, and an input for requesting progress on a membership cancellation request (e.g., a third input). It may contain one or more UIs for receiving.
  • the electronic device 101 may provide a second page in response to the first input received on the first page.
  • the electronic device 101 may receive a first input from the user device 102.
  • the first input may include an input regarding a membership cancellation request.
  • the electronic device 101 may provide a second page to the user device 102 in response to receiving an input regarding a membership cancellation request.
  • the second page may be a page related to the membership cancellation procedure.
  • the electronic device 101 may provide a second page in response to the first input received on the first page.
  • the electronic device 101 may display benefit information based on the user's service use history information.
  • the user's service use history information may include history information of the user's use of services provided by the electronic device 101.
  • the service use history information may include the user's purchase history information when the electronic device 101 provides a service that mediates the user's online purchase.
  • Purchase history information may include various information related to purchases, such as information on items purchased by the user, purchase date and time, payment amount, and discount information.
  • the electronic device 101 may store the user's service use history information.
  • the electronic device 101 may create, modify, change, or delete service use history information based on the user's service use.
  • the electronic device 101 may check the user's service use history information.
  • the electronic device 101 may check service use history information regardless of whether the corresponding user is a membership subscriber.
  • the electronic device 101 may check service use history information corresponding to a general user, not a membership subscriber, or may check service use history information corresponding to a user corresponding to a membership subscriber.
  • the service use history information includes, for a user who is a membership subscriber or a user who signed up for and then canceled the membership, history information about the service that the user used during the membership period and/or the service that the user used outside of the membership period. May include historical information about the service.
  • the service use history information may include comparative information about the history of services used by the user during the membership period and the history of services used by the user outside of the membership period.
  • the electronic device 101 can check benefit information.
  • Benefit information may include information about one or more benefits that a user can enjoy through membership.
  • the electronic device 101 may provide various benefits to membership members.
  • the electronic device 101 provides, for membership members, free delivery service for purchased items, reduced delivery time for purchased items (e.g., priority delivery), membership-only price discount, membership-only additional discount for all discounted products, Benefits such as free returns, savings benefits, and services linked to services provided by the electronic device 101 may be provided.
  • the electronic device 101 may provide membership benefits to the user based on the user's membership information.
  • the benefit information may include information about a benefit selected based on the user's service use history information among all one or more membership benefits.
  • the electronic device 101 may provide information about benefits that the user has not yet used among one or more membership benefits as benefit information based on service use history information.
  • the benefit information includes benefit name information regarding one or more benefits, brief descriptive information regarding one or more benefits, detailed descriptive information regarding one or more benefits, related images for one or more benefits, and related information for one or more benefits. At least part of the video information may be included.
  • the electronic device 101 may display benefit information on at least a partial area of the second page.
  • the electronic device 101 may receive a second input.
  • the second input may include an input regarding a cancellation reminder request.
  • the cancellation reminder request may include a request for the user to maintain membership status by postponing cancellation, but to receive notification information reminding the user to cancel membership after a specified period of time.
  • the electronic device 101 may receive a second input in at least a partial area of the second page.
  • the electronic device 101 may receive a user input for at least a portion of the second page corresponding to the second input from the user device 102.
  • the electronic device 101 may receive the second input through a user input on at least a partial area of the second page corresponding to the second input.
  • the electronic device 101 may maintain the user's membership information and provide notification information in response to the second input. According to one embodiment, the electronic device 101 may cancel the user's membership cancellation request in response to the second input. According to one embodiment, the electronic device 101 may maintain the user's membership status in response to the second input. According to one embodiment, the electronic device 101 may maintain the user's membership information in response to the second input. For example, the electronic device 101 may maintain the user's membership status as a membership subscription status in response to the second input.
  • the electronic device 101 may provide notification information to the user device 102 in response to the second input.
  • the notification information may include a message reminding the user to cancel membership.
  • the electronic device 101 may include information that guides the user to request membership cancellation or information that the membership renewal date will soon expire.
  • the electronic device 101 may include link information for a web page or application corresponding to a service provided by the electronic device 101.
  • the notification information may include at least part of benefit information.
  • notification information may be provided in a manner such as SMS, MMS, push notification, or notification within a web page or application corresponding to a service provided by the electronic device 101.
  • the guidance information may include information indicating the remaining period until the renewal date and benefit information regarding membership benefits.
  • the electronic device 101 may provide notification information after a first period of time from receiving the second input.
  • the first period may be determined corresponding to the membership renewal date.
  • the electronic device 101 may provide notification information to the user device 102 before a predetermined period of time from the membership renewal date in response to the second input.
  • the electronic device 101 may determine the first period as a period equal to the period between the reception of the second input (or reception date) and the membership renewal date minus a designated predetermined period.
  • FIG. 4 is a flowchart of an operation in which an electronic device provides a membership page based on a user, according to various embodiments.
  • the electronic device 101 may obtain information on the user's savings amount based on service usage history information.
  • the user's service use history information may include history information of the user's use of services provided by the electronic device 101.
  • the service use history information may include the user's purchase history information when the electronic device 101 provides a service that mediates the user's online purchase.
  • Purchase history information may include various information related to purchases, such as information on items purchased by the user, purchase date and time, payment amount, and discount information.
  • the electronic device 101 may store the user's service use history information.
  • the electronic device 101 may create, modify, change, or delete service use history information based on the user's service use.
  • the service use history information may confirm membership benefit information used by the user.
  • the electronic device 101 may check information about benefits that the user has used and information about benefits that the user has not used among the membership benefits. According to one embodiment, the electronic device 101 may check the extent to which the user has used the benefit for each of one or more membership benefits based on service usage history information. For example, when the user uses a special delivery benefit according to a membership benefit, the electronic device 101 can check information about the number of times the user used the special delivery benefit, the time taken for delivery, etc. As another example, when the user uses a membership-only discount benefit, the electronic device 101 may check information such as the number of discount benefits received by the user, the total discount amount, the amount before the discount, and the discount rate. According to one embodiment, the electronic device 101 may obtain information on the user's savings amount.
  • the electronic device 101 may check the user's service use history information.
  • the electronic device 101 may check service use history information regardless of whether the corresponding user is a membership subscriber.
  • the electronic device 101 may check service use history information corresponding to a general user, not a membership subscriber, or may check service use history information corresponding to a user corresponding to a membership subscriber.
  • the service use history information includes, for a user who is a membership subscriber or a user who signed up for and then canceled the membership, history information about the service that the user used during the membership period and/or the service that the user used outside of the membership period. May include historical information about the service.
  • the service use history information may include comparative information about the history of services used by the user during the membership period and the history of services used by the user outside of the membership period.
  • the user's savings amount information may include information about the amount of money the user can save through membership.
  • the information on the amount of savings may include information about the amount of money that the user can save by enjoying the benefits of membership compared to a general user who has not signed up for a membership.
  • the savings amount information may include information that calculates the financial benefit that membership users can obtain compared to general users when using the service.
  • the saved amount information may include information about the average amount saved by one or more users who have signed up for membership compared to general users.
  • the financial benefit may include financial benefits generated through benefits such as an additional membership-only discount, a membership-only free shipping service, and a membership-only free return service.
  • the electronic device 101 may obtain savings amount information about financial benefits saved by the user during a specified period based on the user's service use history information corresponding to the specified period. According to one embodiment, the electronic device 101 may obtain savings amount information about the financial benefits saved during the entire membership period of the user based on service usage history information regarding services used during the membership period. there is. According to one embodiment, the electronic device 101 may obtain information on the amount of savings based on the average value of financial benefits saved during the user's membership subscription period. According to one embodiment, the electronic device 101 may obtain savings amount information based on comparison information between the history of services used by the user during the membership period and the history of services used by the user outside of the membership period.
  • the electronic device 101 may obtain saving amount information based on the user's service use history information and the service use history information of one or more general customers who have not subscribed to the membership service. According to one embodiment, the electronic device 101 may obtain savings amount information for each financial profit generated for each of one or more membership benefits. For example, the electronic device 101 may obtain information on the savings amount for each of the financial profits generated by free shipping, the financial profits generated by free returns, and the financial profits generated by membership-only discounts. The electronic device 101 may obtain information on the amount of savings based on the sum of the financial profits generated for each benefit. According to one embodiment, the electronic device 101 provides savings amount information based on a comparison of the average value of monetary benefits provided by membership benefits to one or more membership users and the service history information of one or more general users who have not signed up for membership. can be obtained.
  • the electronic device 101 may obtain the user's saving delivery time information based on service usage history information.
  • the user's service use history information may include history information of the user's use of services provided by the electronic device 101.
  • the service use history information may include the user's purchase history information when the electronic device 101 provides a service that mediates the user's online purchase.
  • Purchase history information may include information about delivery times corresponding to items purchased by the user.
  • the electronic device 101 may store the user's service use history information.
  • the electronic device 101 may create, modify, change, or delete service use history information based on the user's service use.
  • the service use history information may confirm membership benefit information used by the user.
  • the electronic device 101 may check information about benefits that the user has used and information about benefits that the user has not used among the membership benefits. According to one embodiment, the electronic device 101 may check the extent to which the user has used the benefit for each of one or more membership benefits based on service usage history information. For example, when the user uses a special delivery benefit according to a membership benefit, the electronic device 101 can check information about the number of times the user used the special delivery benefit, the time taken for delivery, etc. According to one embodiment, the electronic device 101 may obtain the user's saving delivery time information.
  • the electronic device 101 may check the user's service use history information.
  • the electronic device 101 may check service use history information regardless of whether the corresponding user is a membership subscriber.
  • the electronic device 101 may check service use history information corresponding to a general user, not a membership subscriber, or may check service use history information corresponding to a user corresponding to a membership subscriber.
  • the service use history information includes, for a user who is a membership subscriber or a user who signed up for and then canceled the membership, history information about the service that the user used during the membership period and/or the service that the user used outside of the membership period. May include historical information about the service.
  • the service use history information may include comparative information about the history of services used by the user during the membership period and the history of services used by the user outside of the membership period.
  • the user's saved delivery time information may include information about the delivery time that the user can save through membership.
  • the saved delivery time information may include information about the delivery time that the user can save by enjoying the benefits of membership compared to general users who have not signed up for membership.
  • the saving delivery time information may include information that calculates the time benefit that membership users can obtain compared to general users when using the service.
  • the saved delivery time information may include information about the average value of delivery time saved by one or more users who have signed up for membership compared to general users.
  • temporal benefits may include temporal benefits generated through benefits such as reduced delivery time (e.g., priority delivery) for purchased items for membership users.
  • the electronic device 101 may provide a benefit of delivering priority to the purchase of items by membership users over the purchase of items by general users. For example, for membership users, the electronic device 101 may provide delivery of purchased items by shortening the delivery time within a specified period from the order time. For example, membership-only benefits such as same-day delivery (same-day delivery benefit) may be provided for morning orders, and membership-only benefits such as early morning delivery the next day (e.g., delivery completed before 9 a.m., early-morning delivery benefit, etc.) may be provided for afternoon orders. According to one embodiment, the electronic device 101 may obtain saving delivery time information about the time benefit saved by the user during a specified period based on the user's service use history information corresponding to the specified period.
  • the electronic device 101 acquires saving delivery time information about the time benefit saved during the entire membership period of the user based on service usage history information regarding services used during the membership period. You can. According to one embodiment, the electronic device 101 may obtain saved delivery time information based on the average value of time benefits saved during the user's membership subscription period (eg, average delivery time). According to one embodiment, the electronic device 101 may obtain saving delivery time information based on comparative information of the history of services used by the user during the membership period and the history of services used by the user outside of the membership period. . According to one embodiment, the electronic device 101 may obtain saving delivery time information based on the user's service use history information and the service use history information of one or more general customers who have not subscribed to the membership service.
  • the electronic device 101 may obtain saved delivery time information based on the average value of time benefits saved during the user's membership subscription period (eg, average delivery time). According to one embodiment, the electronic device 101 may obtain saving delivery time information based on comparative information of the history of services used by the user during the membership period and
  • the electronic device 101 may obtain saving delivery time information for each time benefit generated for each of one or more membership benefits. For example, the electronic device 101 may obtain saving delivery time information for each of the time benefits generated by early morning delivery and the time benefits generated by same-day delivery. The electronic device 101 may obtain saving delivery time information based on the sum of time benefits generated for each benefit. According to one embodiment, the electronic device 101 provides an average delivery time provided by membership benefits to one or more membership users and an average delivery time confirmed based on service history information of one or more general users who have not signed up for membership. Savings delivery time information can be obtained based on the comparison.
  • the electronic device 101 may display saved amount information and/or saved delivery time information in at least a portion of the first page.
  • the notification information in FIG. 3 may include saved amount information and/or saved delivery time information, and the electronic device 101 may provide notification information to the user device 102 while providing the saved amount information and/or saved delivery time information. /Or you can provide savings delivery time information.
  • FIGS. 5A and 5B are diagrams for explaining the first page 500 according to various embodiments.
  • FIGS. 5A and 5B are drawing for explaining one connected first page 500.
  • the first page 500 may be a page about the user's membership information.
  • the first page 500 may display user information and the user's membership information in at least some areas (eg, membership information area 600).
  • the membership information area 600 may display membership information.
  • membership information may include information about membership status.
  • membership information may include information about membership status, such as whether to sign up for membership, whether to cancel membership, membership level, remaining membership period, and payment information.
  • the first page 500 may display saved amount information and/or saved delivery time information in at least some areas. Referring to FIGS. 5A and 5B, the first page 500 may display savings amount information in the membership information area 600.
  • the first page 500 may display benefit information in at least some areas (eg, first area 800).
  • Benefit information may include information about one or more benefits that a user can enjoy through membership.
  • the electronic device 101 may provide various benefits to membership members.
  • the electronic device 101 provides, for membership members, free delivery service for purchased items, reduced delivery time for purchased items (e.g., priority delivery), membership-only price discount, membership-only additional discount for all discounted products, Benefits such as free returns, savings benefits, and services linked to services provided by the electronic device 101 may be provided.
  • the benefit information may include information about a benefit selected based on the user's service use history information among all one or more membership benefits.
  • the electronic device 101 may provide information about benefits that the user has not yet used (eg, unused benefits) among one or more membership benefits as benefit information based on service use history information.
  • the benefit information includes benefit name information regarding one or more benefits, brief descriptive information regarding one or more benefits, detailed descriptive information regarding one or more benefits, related images for one or more benefits, and related information for one or more benefits. At least part of the video information may be included.
  • the first area 800 may display benefit information for at least some of one or more membership benefits.
  • the electronic device 101 may display unused benefit information in the first area 800.
  • the electronic device 101 may display benefit information in the order of benefits most frequently used by the user in the first area 800 based on the user's service use history information. For example, the electronic device 101 may display the most used benefits in the first area 800 based on the number of times the user has used them (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. You can. According to one embodiment, the electronic device 101 is displayed in the first area (800) in order of benefits used less by the user based on the number of times the user has used the benefit (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. ) can display benefit information.
  • the electronic device 101 displays benefit information in the order of benefits used most by one or more other membership users based on service usage history information of one or more other membership users among the benefits that the user has used less, in the first area ( 800).
  • the electronic device 101 may provide a detailed information page regarding the corresponding benefit information.
  • the electronic device 101 may provide another service linked to the service provided by the electronic device 101 as a membership benefit.
  • Other services linked to the service provided by the electronic device 101 may include a second service provided by another external electronic device (not shown).
  • the electronic device 101 may provide membership information for users who are membership members of the service provided by the electronic device 101 to an external electronic device (not shown) corresponding to the second service.
  • the electronic device 101 displays an application and/or web page related to a linkage service (second service) provided by an external electronic device (not shown) in at least a portion of the first area 800. You can include links you provide.
  • the electronic device 101 may provide the web page and/or application to the user device 102 when receiving input corresponding to benefit information related to the linked service.
  • the detailed information page regarding benefit information may be replaced by the above web page and/or application.
  • the detailed information page may include an item list page to which corresponding benefits are applied.
  • the first page 500 may display benefit information regarding new benefits in at least some areas (eg, new benefit area 530).
  • the new benefit area 530 may display images, videos, text, and/or icons in at least some areas.
  • the first page 500 may display the entire benefit information in at least some areas (eg, the second area 1100).
  • the second area 1100 may display benefit information regarding all of one or more membership benefits.
  • the overall benefit information includes benefit name information for each of all benefits provided by membership, brief description information for each benefit, detailed description information for each benefit, related images for each benefit, each At least some of the relevant video information about the benefits may be included.
  • the electronic device 101 when receiving an input corresponding to one of one or more benefit information displayed in the second area 1100, the electronic device 101 may provide a detailed information page regarding the corresponding benefit information. .
  • the first page 500 may include a user interface (UI) (eg, a cancel icon 501) for receiving a first input in at least some areas.
  • UI user interface
  • the electronic device 101 may provide a second page when receiving a user input corresponding to the cancellation icon 501 on the first page 500.
  • the first input may include an input regarding a request for the user to cancel membership.
  • One or more UIs for receiving the first input may include an icon or button.
  • only at least a portion of the first page 500 may be output on the user device 102 at a time.
  • the user device 102 may move and display the displayed area of the first page 500 based on a user input (e.g., scroll input, drag input) received in at least some area on the first page 500.
  • the first page 500 may include an additional UI 502, and in response to receiving a user input for the additional UI 502, the user device 102 displays the first page 500.
  • the first page 500 can be displayed by moving to the top area (e.g., membership information area 600).
  • FIG. 6 is a diagram for explaining at least a partial area of the first page provided by an electronic device according to an embodiment.
  • the membership information area 600 of the first page 500 may display membership information.
  • some areas (eg, membership management area 610) of the membership information area 600 may display membership information and receive input for managing the membership information.
  • the membership information area 600 may display information about membership status on the membership management area 610.
  • the membership information area 600 may display information about membership status, such as whether to sign up for membership, whether to cancel membership, membership level, remaining membership period, and payment information, on the membership management area 610.
  • the membership management area 610 may receive user input for membership management.
  • the electronic device 101 may provide a detailed management UI 611 when receiving a user input for at least some areas on the membership management area 610.
  • the detailed management UI 611 may receive, for example, a user input for setting or changing membership payment information, a user input requesting cancellation of membership (e.g., first input), and/or a user input for checking membership status.
  • the detailed management UI 611 may be displayed in response to a user input for at least some areas on the membership management area 610.
  • the membership management area 610 uses UI components such as a bottom sheet, pop-up, drop-down, or accordion to display the detailed management UI 611. It can be included.
  • the membership information area 600 may include a savings information area 620 in at least a portion of the area.
  • the saving information area 620 may display saved amount information and/or saved delivery time information. Referring to FIG. 6, the membership information area 600 may display savings amount information.
  • FIG. 7 is a flowchart of an operation in which an electronic device provides benefit information on a membership page, according to various embodiments.
  • the electronic device 101 may display benefit information on a membership page (eg, the first page 500).
  • the electronic device 101 may obtain the user's unused benefit information based on service use history information. According to one embodiment, the electronic device 101 may select benefit information for at least some of the one or more membership benefits provided by membership based on the user's service use history information. According to one embodiment, the electronic device 101 may obtain information about benefits that the user has not yet used (eg, unused benefits) among one or more membership benefits based on service use history information. According to one embodiment, the electronic device 101 is configured to provide one or more unused benefits in the order of least used benefits by the user based on the number of times the user has used the benefit (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. You can obtain benefit information.
  • the electronic device 101 may obtain information on unused benefits in the order of benefits used most by one or more other membership users, based on the service use history information of one or more other membership users, among benefits that the user has used less. there is.
  • the electronic device 101 may obtain benefit information in the order of benefits most frequently used by the user in the first area 800 based on the user's service use history information.
  • the electronic device 101 may obtain benefit information in the order of most used benefits based on the number of times (frequency) used by the user, accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information.
  • the electronic device 101 may display unused benefit information in the first area 800.
  • the electronic device 101 may display one or more benefit information (eg, unused benefit information) obtained in operation S701 in at least a partial area of the first area 800.
  • Benefit information includes at least some of the following: benefit name information about one or more benefits, brief description information about one or more benefits, detailed description information about one or more benefits, related images about one or more benefits, and related video information about one or more benefits. It can be included.
  • the electronic device 101 may display benefit information for at least some of one or more membership benefits in the first area 800.
  • the electronic device 101 may display unused benefit information in the first area 800.
  • the electronic device 101 may display benefit information in the order of benefits most frequently used by the user in the first area 800 based on the user's service use history information. For example, the electronic device 101 may display the most used benefits in the first area 800 based on the number of times the user has used them (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. You can. According to one embodiment, the electronic device 101 is displayed in the first area (800) in order of benefits used less by the user based on the number of times the user has used the benefit (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. ) can display benefit information. According to one embodiment, the electronic device 101 displays benefit information in the order of benefits used most by one or more other membership users based on service usage history information of one or more other membership users among the benefits that the user has used less, in the first area ( 800).
  • the electronic device 101 may receive an input requesting detailed information or an input requesting overall benefit information.
  • the electronic device 101 may receive an input requesting detailed information or an input requesting overall benefit information in at least some areas of the first area 800.
  • the input requesting detailed information may include an input requesting detailed information about one benefit among one or more benefit information displayed in the first area 800.
  • the input requesting detailed information may include an input corresponding to one or more benefit information displayed in the first area 800.
  • the electronic device 101 may receive an input requesting full benefit information in at least a portion of the first area 800.
  • An input requesting full benefit information may include an input requesting benefit information for all benefits provided by membership in addition to at least one benefit displayed on the first area 800 .
  • the electronic device 101 may proceed to operation S704 when receiving an input requesting full benefit information, and proceed to operation S706 when receiving an input requesting detailed information.
  • the electronic device 101 may move to the second area 1100.
  • the electronic device 101 moves from the first page 500 to the second area 1100 in response to receiving an input requesting the entire benefit information received in the first area 800.
  • Area 2 (1100) can be displayed.
  • the second area 1100 may display benefit information regarding one or more membership benefits.
  • the overall benefit information includes benefit name information for each of all benefits provided by membership, brief description information for each benefit, detailed description information for each benefit, related images for each benefit, each At least some of the relevant video information about the benefits may be included.
  • the electronic device 101 may receive an input requesting detailed information.
  • the electronic device 101 may receive an input requesting detailed information in at least a portion of the second area 1100.
  • the electronic device 101 when receiving an input corresponding to one of one or more benefit information displayed in the second area 1100, the electronic device 101 receives an input requesting detailed information about one benefit. You can receive it.
  • an input requesting detailed information may include an input corresponding to any one of the total benefit information displayed in the second area 1100.
  • the electronic device 101 may move to a page about detailed information corresponding to the detailed information request.
  • the electronic device 101 may provide a detailed information page regarding the corresponding benefit information.
  • the electronic device 101 may provide a detailed information page regarding corresponding benefit information.
  • the detailed information page provides an application and/or web page related to a service (second service) provided by an external electronic device (not shown) and linked to the service provided by the electronic device 101.
  • the electronic device 101 may provide the web page and/or application to the user device 102 when receiving input corresponding to benefit information related to the linked service.
  • the detailed information page regarding benefit information may be replaced by the above web page and/or application.
  • the detailed information page may include an item list page to which corresponding benefits are applied.
  • Figure 8 is a diagram for explaining a first area according to one embodiment.
  • Figure 9 is a diagram for explaining a first area according to one embodiment.
  • Figure 10 is a diagram for explaining a first area according to one embodiment.
  • the first area 800 may display benefit information for at least some of one or more membership benefits.
  • the electronic device 101 may display unused benefit information in the first area 800.
  • the electronic device 101 may display benefit information in the order of benefits most frequently used by the user in the first area 800 based on the user's service use history information. For example, the electronic device 101 may display the most used benefits in the first area 800 based on the number of times the user has used them (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. You can.
  • the electronic device 101 is displayed in the first area (800) in order of benefits used less by the user based on the number of times the user has used the benefit (frequency), accumulated benefit amount (monetary benefit), and/or accumulated saved delivery time information. ) can display benefit information.
  • the electronic device 101 displays benefit information in the order of benefits used most by one or more other membership users based on service usage history information of one or more other membership users among the benefits that the user has used less, in the first area ( 800).
  • the first area 800 may display a gaming UI 801 in at least a portion of the area.
  • the gaming UI 801 displays the ratio of benefits already used or unused by the user among at least one benefit displayed in the first area 800 based on the user's service use history information in numbers, graphs, and the like. It can be displayed using UI components such as images and videos.
  • the gaming UI 801 may display the ratio of benefits that the user has already used among the total benefits using a bar graph and numerical information.
  • the first area 800 may include a benefit area 810.
  • the benefit area 810 may display components such as images, names, brief descriptions, and icons related to at least one benefit displayed in the first area 800.
  • the benefit area 810 may include an icon 811 that displays one or more benefits, respectively.
  • the benefit area 810 may include a detailed information icon 812 for requesting detailed information corresponding to each of one or more benefits. Referring to FIG. 8, the detailed information icon 812 may be replaced with an icon 811 displaying each benefit.
  • the electronic device 101 may provide a detailed information page about the corresponding benefit. Referring to FIGS.
  • the benefit area 810 may be displayed as a grid or list format UI that simultaneously exposes a plurality of benefit information.
  • the benefit area 810 may display one benefit. It is also possible to display the UI in a page slide format that provides only information.
  • the benefit area 810 may provide other benefit information in response to a user input (e.g., drag input, slide input) received in at least some areas of the benefit area 810. can be displayed. In this case, the order in which benefits are exposed can be determined based on the user's service use history information.
  • the first area 810 may include an icon 813 for requesting full benefit information.
  • the electronic device 101 moves to the second area 1100 and displays the first page 500. can do.
  • Figure 11 is a diagram for explaining a second area according to one embodiment.
  • the first page 500 may display the entire benefit information in at least some areas (eg, the second area 1100).
  • the second area 1100 may display benefit information regarding all of one or more membership benefits.
  • the overall benefit information includes benefit name information for each of all benefits provided by membership, brief description information for each benefit, detailed description information for each benefit, related images for each benefit, each At least some of the relevant video information about the benefits may be included.
  • the electronic device 101 when receiving an input corresponding to one of one or more benefit information displayed in the second area 1100, the electronic device 101 may provide a detailed information page regarding the corresponding benefit information. .
  • the second area 1100 may include a benefit area 1110.
  • the benefit area 1110 may display components such as images, names, brief descriptions, and icons related to at least one benefit displayed in the second area 1100.
  • the benefit area 1110 may include an icon representing each of one or more benefits.
  • the benefit area 1110 may include a detailed information icon 1120 for requesting detailed information corresponding to each of one or more benefits.
  • the electronic device 101 may provide a detailed information page about the corresponding benefit.
  • the first area 1100 may include a grid or list-type UI that simultaneously exposes a plurality of benefit information. The order of listing one or more benefits in the second area 1100 may be determined based on the user's service use history information.
  • FIG. 12 is a diagram for explaining a detailed information page provided by an electronic device according to an embodiment.
  • the electronic device 101 may display a detailed information page 1200 regarding detailed information on one of one or more membership benefits. According to one embodiment, when the electronic device 101 receives an input requesting detailed information, the electronic device 101 may provide a detailed information page 1200 regarding the corresponding benefit information. Referring to FIG. 12, the detailed information page 1200 according to one embodiment may display detailed information about the corresponding benefit. According to one embodiment, the detailed information page 1200 is an application and/or web related to a service (second service) provided by an external electronic device (not shown) and linked to the service provided by the electronic device 101. You can include links that point to the page.
  • second service a service
  • the electronic device 101 may provide the web page and/or application to the user device 102 when receiving input corresponding to benefit information related to the linked service.
  • the detailed information page 1200 regarding benefit information may be replaced by providing a web page and/or application corresponding to the linked service.
  • the detailed information page 1200 may include an item list page to which corresponding benefits are applied. Referring to FIG. 12, the detailed information page 1200 according to one embodiment may be provided in the form of a pop-up page on the first page 500.
  • FIG. 13 is a flowchart of an operation in which an electronic device provides a cancellation process according to various embodiments.
  • the electronic device 101 may provide a second page in operation S1301.
  • the second page may include information regarding a membership cancellation request.
  • the second page may include one or more UI (eg, an icon or button) for receiving additional input related to the membership cancellation request.
  • the second page may include one or more UIs for receiving an input (e.g., a second input) requesting a postponement of a membership cancellation request, and an input for requesting progress on a membership cancellation request (e.g., a third input). It may contain one or more UIs for receiving.
  • the electronic device 101 may provide a second page in response to the first input received on the first page 500.
  • the first input may include an input regarding a request for the user to cancel membership.
  • the electronic device 101 may receive a second input or a third input.
  • the second input may include an input regarding a membership cancellation reminder request.
  • the cancellation reminder request may include a request for the user to maintain membership status by postponing cancellation, but to receive notification information reminding the user to cancel membership after a specified period of time.
  • the electronic device 101 may receive a second input in at least a partial area of the second page.
  • the electronic device 101 may receive a user input for at least a portion of the second page corresponding to the second input from the user device 102.
  • the electronic device 101 may receive a second input through a user input corresponding to the second input in at least a partial area of the second page.
  • the third input may include an input (eg, third input) for processing a membership cancellation request.
  • the electronic device 101 may receive the user's third input for canceling the cancellation without deferring the cancellation corresponding to the second input in at least a partial area of the second page.
  • the electronic device 101 may proceed to operation S1303 when receiving the second input in operation S1302, and proceed to operation S1304 when receiving the third input.
  • the electronic device 101 may maintain the user's membership information and provide notification information in response to the second input. According to one embodiment, in operation S1303, the electronic device 101 may maintain the user's membership information and provide notification information in response to the second input. According to one embodiment, the electronic device 101 may cancel the user's membership cancellation request in response to the second input. According to one embodiment, the electronic device 101 may maintain the user's membership status in response to the second input. According to one embodiment, the electronic device 101 may maintain the user's membership information in response to the second input. For example, the electronic device 101 may maintain the user's membership status as a membership subscription status in response to the second input.
  • the electronic device 101 may provide a third page.
  • the third page may be a page for canceling membership.
  • the third page may include information regarding a request to confirm membership termination.
  • the third page may include one or more UI (eg, icons or buttons) for receiving additional input related to confirmation of membership cancellation.
  • the third page is one or more UIs for receiving an input requesting confirmation of membership cancellation (e.g., the 5th input), and one UI for receiving an input for canceling the membership cancellation request (e.g., the 4th input). It may include more UI.
  • the electronic device 101 may receive a fourth input or a fifth input.
  • the electronic device 101 when the electronic device 101 receives a user input corresponding to the fourth input for canceling the membership cancellation request on the third page, the electronic device 101 proceeds to operation S1306 and cancels the membership cancellation request on the third page. If a user input corresponding to the fifth input is received, the process can proceed to operation S1307.
  • the electronic device 101 may maintain the user's membership information and move to the first page. According to one embodiment, the electronic device 101 may cancel the user's membership cancellation request in response to the fourth input. According to one embodiment, the electronic device 101 may maintain the user's membership status in response to the fourth input. According to one embodiment, the electronic device 101 may maintain the user's membership information in response to the fourth input. For example, the electronic device 101 may maintain the user's membership status as a membership subscription status in response to the fourth input.
  • the electronic device 101 may cancel the user's membership and change the user's membership information.
  • the electronic device 101 may confirm the user's membership cancellation request in response to the fifth input.
  • the electronic device 101 may change the user's membership status in response to the fifth input.
  • the electronic device 101 may change the user's membership information to the membership cancellation state in response to the fifth input. For example, the electronic device 101 may change the membership information to a canceled state in response to the fifth input, or change the membership information to a canceled state after maintaining the membership status until the expiration of the membership renewal date.
  • FIGS. 14A and 14B are diagrams for explaining a second page provided by an electronic device according to various embodiments.
  • FIGS. 14A and 14B are drawing for explaining one connected first page 500.
  • FIG. 15 is a diagram illustrating at least a partial area of the second page provided by an electronic device according to an embodiment.
  • FIG. 16 is a diagram illustrating a user interface (UI) for providing a cancellation process by an electronic device according to an embodiment.
  • UI user interface
  • the second page 1400 includes at least a portion of the update date information area 1410, the first benefit area 1420, the second benefit area 1430, and the membership management request area 1440. It can be included.
  • the renewal date information area 1410 may display information about the remaining membership period corresponding to the membership renewal date.
  • the first benefit area 1420 and the second benefit area 1430 may display benefit information for at least some of one or more membership benefits.
  • the first benefit area 1420 may display benefit information regarding at least some benefits among one or more total membership benefits.
  • the first benefit area 1420 may display benefit information regarding one or more benefits selected based on the user's service use history information.
  • the first benefit area 1420 is one or more benefits selected in order of frequency of use, amount of savings, and/or time of saving based on service usage history information of one or more other membership users.
  • Benefit information can be displayed.
  • the first benefit area 1420 may include icons, images, and video information regarding one or more benefits, and may include one or more UI components (e.g., icons) for requesting detailed benefit information. You can.
  • the electronic device 101 when receiving an input requesting detailed information about a benefit corresponding to one or more benefits in the first benefit area 1420, the electronic device 101 provides a corresponding detailed information page. can do.
  • the electronic device 101 can expect the effect of inducing the user to leave the second page 1400 regarding the cancellation request by switching the page from the second page 1400 to the detailed information page.
  • the second benefit area 1430 may display benefit information regarding at least some benefits among one or more total membership benefits.
  • the second benefit area 1430 may display benefit information regarding benefits other than the benefit information displayed in the first benefit area 1420 among all membership benefits.
  • the second benefit area 1430 may display overall benefit information.
  • the second benefit area 1430 may include icons, images, and video information regarding one or more benefits, and may include one or more UI components (e.g., icons) for requesting detailed benefit information. You can.
  • the electronic device 101 when receiving an input requesting detailed information about a benefit corresponding to one or more benefits in the second benefit area 1430, the electronic device 101 provides a corresponding detailed information page. can do. The electronic device 101 can expect the effect of inducing the user to leave the second page 1400 regarding the cancellation request by switching the page from the second page 1400 to the detailed information page.
  • the second page 1400 may include a membership management request area 1440.
  • the membership management request area 1440 may include one or more UI components (eg, icons) that receive requests related to membership management. For example, at least one of the icons corresponding to a request to cancel a membership cancellation request (or to maintain membership), an icon requesting to proceed with a membership cancellation request, and/or an icon to postpone membership cancellation and request a reminder. It may include some.
  • the electronic device 101 may receive membership management requests in various ways.
  • the second page 1400 may display only an icon for requesting membership maintenance and an icon for requesting membership cancellation.
  • the electronic device 101 may maintain the user's membership information, maintain the membership status, provide the first page 500 again, and cancel the membership.
  • the electronic device 101 may recognize the input as a third input for cancellation and provide a third page.
  • the electronic device 101 may include an icon 1501 for maintaining membership, an icon 1502 for requesting cancellation of membership, and an icon 1503 for requesting a reminder in the membership management request area 1440. .
  • the electronic device 101 may maintain the user's membership information, maintain the membership status as subscribed, and provide the first page 500 again, and display the first page 500 again.
  • the input can be recognized as a third input for cancellation and a third page can be provided.
  • user input corresponding to icon 1503 e.g., second input
  • the user's membership information is maintained and notification information is provided. can be provided.
  • the electronic device 101 may maintain the user's membership status as a membership subscription status in response to the second input. Additionally, the electronic device 101 may provide notification information reminding the user device 102 of membership cancellation in response to receiving the second input corresponding to the icon 1503.
  • the first page 500 may also include at least some areas that are the same or similar to the membership management request area 1440 of the second page 1400.
  • at least a portion of the first page 500 may include an area for maintaining membership, canceling membership, or requesting a reminder.
  • the electronic device 101 displays an icon 1601 for a reminder request and a cancellation process in response to receiving a user input corresponding to a membership cancellation request in the membership management request area 1440 corresponding to FIGS. 14A and 14B.
  • Icon 1602 can be provided for.
  • icons 1601 and 1602 may be provided in the same form as a pop-up page 1600.
  • the electronic device 101 maintains membership and sends notification information to the user device ( 102), and upon receiving a user input corresponding to icon 1602, a third page regarding membership cancellation confirmation can be provided to the user device 102.
  • FIG. 17 is a diagram illustrating a third page provided by an electronic device according to various embodiments.
  • the third page 1700 may be a page for canceling membership.
  • the third page 1700 may include information regarding a request to confirm membership termination.
  • the third page 1700 may include one or more UI (eg, icon 1702) for receiving additional input related to confirmation of membership cancellation.
  • the second page includes one or more UIs (e.g., icon 1702) for receiving an input requesting confirmation of membership cancellation (e.g., 5th input), and an input for canceling the membership cancellation request (e.g., 4th input). ) may include one or more UI (e.g., icon 1701) for receiving.
  • the electronic device 101 may confirm the user's membership cancellation request in response to receiving the fifth input corresponding to the icon 1702. According to one embodiment, the electronic device 101 may change the user's membership status in response to the fifth input. According to one embodiment, the electronic device 101 may change the user's membership information to the membership cancellation state in response to the fifth input. For example, the electronic device 101 may change the membership information to a canceled state in response to the fifth input, or change the membership information to a canceled state after maintaining the membership status until the expiration of the membership renewal date. According to one embodiment, the electronic device 101 may cancel the user's membership cancellation request in response to the fourth input. According to one embodiment, the electronic device 101 may maintain the user's membership status in response to the fourth input. According to one embodiment, the electronic device 101 may maintain the user's membership information in response to the fourth input and provide the first page 500 again.
  • the third page 1700 may include a UI (eg, link 1703) for providing benefit information.
  • a UI eg, link 1703
  • the electronic device 101 may return to the first page 500 and expose the first area 800 or the second area 1100 related to benefit information.
  • the electronic device 101 may provide a detailed page regarding membership benefits when receiving a user input corresponding to link 1703.
  • the third page 1700 may include an area 1710 for displaying saved amount information and/or saved delivery time information in at least a portion of the area. According to one embodiment, the third page 1700 may display saved amount information and/or saved delivery time information in at least some areas.

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Abstract

La présente invention concerne un procédé au moyen duquel un dispositif électronique fournit une page d'adhésion, ledit procédé comprenant les étapes consistant : à fournir une seconde page associée à une demande d'annulation d'adhésion à la suite d'une première entrée associée à une annulation d'adhésion reçue d'une première page associée à des informations d'adhésion d'un utilisateur ; à afficher, sur la base d'informations d'historique d'utilisation de service de l'utilisateur, dans au moins une zone partielle de la seconde page, des informations d'avantage associées à un ou plusieurs avantages fournis par une adhésion ; à conserver les informations d'adhésion de l'utilisateur à la suite de la réception de la seconde entrée associée à une demande de rappel d'annulation provenant de la seconde page ; et à fournir, à la suite de la seconde entrée, à un dispositif utilisateur correspondant à l'utilisateur, des informations de notification pour rappeler l'annulation d'adhésion après une première période à partir de la seconde entrée.
PCT/KR2022/012247 2022-07-22 2022-08-17 Procédé permettant de fournir une page d'adhésion et dispositif électronique permettant de le prendre en charge WO2024019214A1 (fr)

Applications Claiming Priority (2)

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KR10-2022-0091035 2022-07-22
KR1020220091035A KR20240013473A (ko) 2022-07-22 2022-07-22 멤버십 페이지를 제공하는 방법 및 이를 지원하는 전자 장치

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WO2024019214A1 true WO2024019214A1 (fr) 2024-01-25

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KR (1) KR20240013473A (fr)
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Citations (4)

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KR101542603B1 (ko) * 2014-04-29 2015-08-11 (주)열두시 매장 단위로 혜택 정보를 제공하는 방법 및 시스템
KR102326576B1 (ko) * 2021-02-05 2021-11-16 쿠팡 주식회사 아이템 판매 정보 처리를 위한 장치 및 그 방법
KR102332945B1 (ko) * 2021-02-22 2021-12-01 쿠팡 주식회사 아이템 검색 결과 목록에 기초한 정보 제공 방법 및 장치
KR102345382B1 (ko) * 2021-02-19 2021-12-31 쿠팡 주식회사 멤버십 관련 정보를 제공하는 방법 및 전자 장치

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KR102326576B1 (ko) * 2021-02-05 2021-11-16 쿠팡 주식회사 아이템 판매 정보 처리를 위한 장치 및 그 방법
KR102345382B1 (ko) * 2021-02-19 2021-12-31 쿠팡 주식회사 멤버십 관련 정보를 제공하는 방법 및 전자 장치
KR102332945B1 (ko) * 2021-02-22 2021-12-01 쿠팡 주식회사 아이템 검색 결과 목록에 기초한 정보 제공 방법 및 장치

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