WO2023286134A1 - Dispositif, système et procédé de gestion d'informations de carte, et support lisible par ordinateur - Google Patents

Dispositif, système et procédé de gestion d'informations de carte, et support lisible par ordinateur Download PDF

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Publication number
WO2023286134A1
WO2023286134A1 PCT/JP2021/026176 JP2021026176W WO2023286134A1 WO 2023286134 A1 WO2023286134 A1 WO 2023286134A1 JP 2021026176 W JP2021026176 W JP 2021026176W WO 2023286134 A1 WO2023286134 A1 WO 2023286134A1
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WIPO (PCT)
Prior art keywords
card
user
card information
information
management device
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PCT/JP2021/026176
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English (en)
Japanese (ja)
Inventor
太一 奥村
憲由 平本
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日本電気株式会社
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Publication date
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Priority to JP2023534456A priority Critical patent/JPWO2023286134A5/ja
Priority to PCT/JP2021/026176 priority patent/WO2023286134A1/fr
Publication of WO2023286134A1 publication Critical patent/WO2023286134A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry

Definitions

  • the present invention relates to a card information management device, system, method and program, and more particularly to a card information management device, system, method and program for managing card information issued to users.
  • Patent Document 1 discloses a technology related to a game device for providing more entertainment, such as stimulating the desire to collect cards.
  • the purpose of the present disclosure is to provide a card information management device, system, method, and method for promoting the use of the service by issuing a card when the service is used by the user to whom the service is provided. to provide the program.
  • a card information management device includes: detection means for detecting user behavior related to use of a predetermined service; Issuing means for issuing card information corresponding to part of a plurality of types of card information having different characteristics defined, based on the service related to the detected behavior; registration means for registering the issued card information as a card owned by the user involved in the detected behavior; Prepare.
  • a card information management system includes: a detection device for detecting user behavior associated with use of a predetermined service; and a card information management device,
  • the card information management device Issuing means for issuing card information corresponding to a portion of a plurality of types of card information having different characteristics defined based on the service related to the behavior detected by the detection device; registration means for registering the issued card information as a card owned by the user involved in the detected behavior; Prepare.
  • a card information management method includes: the computer detecting user behavior associated with the use of a given service; issuing card information corresponding to a part of a plurality of types of card information having different characteristics defined based on the service related to the detected behavior; The issued card information is registered as the owned card of the user involved in the detected behavior.
  • a card information management program for detecting user behavior related to use of a predetermined service; Issuing processing for issuing card information corresponding to a portion of a plurality of types of card information having different characteristics defined based on the service related to the detected behavior; a registration process of registering the issued card information as a card owned by the user involved in the detected behavior; run on the computer.
  • FIG. 1 is a block diagram showing the configuration of a card information management device according to the first embodiment
  • FIG. 4 is a flow chart showing the flow of a card information management method according to the first embodiment
  • It is a block diagram which shows the whole structure of the card information management system concerning this Embodiment 2.
  • FIG. 9 is a block diagram showing the configuration of a user terminal according to the second embodiment
  • FIG. 9 is a block diagram showing the configuration of an authentication terminal according to the second embodiment
  • FIG. FIG. 11 is a block diagram showing the configuration of an authentication device according to the second embodiment
  • FIG. 9 is a flow chart showing the flow of face information registration processing by the authentication device according to the second embodiment
  • It is a block diagram which shows the structure of the card information management apparatus concerning this Embodiment 2.
  • FIG. 9 is a block diagram showing the configuration of a card information management device according to the first embodiment
  • FIG. 4 is a flow chart showing the flow of a card information management method according to the first embodiment
  • It is a block diagram which
  • FIG. 11 is a sequence diagram showing the flow of card issuing processing according to the second embodiment; 9 is a flow chart showing the flow of face authentication processing by the authentication device according to the second embodiment; 10 is a flowchart showing the flow of issue probability determination processing according to the second embodiment; FIG. 11 is a diagram showing a display example of card information according to the second embodiment; FIG. 11 is a diagram showing a display example of a plurality of card information according to the second embodiment; FIG. 10 is a diagram showing another example of card information according to the second embodiment; FIG. 11 is a diagram showing an example of an airport tour plan according to the second embodiment; FIG. FIG. 10 is a diagram showing a display example of local card information according to the second embodiment; FIG.
  • FIG. 10 is a diagram showing another example of local card information according to the second embodiment
  • FIG. 11 is a sequence diagram showing the flow of card transfer processing according to the second embodiment
  • FIG. 11 is a sequence diagram showing the flow of card exchange processing according to the second embodiment
  • FIG. 11 is a sequence diagram showing the flow of card use processing according to the second embodiment
  • It is a block diagram which shows the whole structure of the card information management system concerning this Embodiment 3.
  • FIG. FIG. 12 is a sequence diagram showing the flow of physical card issuing processing according to the third embodiment;
  • FIG. 1 is a block diagram showing the configuration of a card information management device 1 according to the first embodiment.
  • a card information management device 1 is an information processing device for issuing card information corresponding to a service associated with a user who has performed an action related to the use of a predetermined service, and managing the issued card information. is.
  • the card information management device 1 includes a detection unit 11 , an issue unit 12 and a registration unit 13 .
  • the detection unit 11 detects user behavior related to use of a predetermined service.
  • the user's behavior related to use of a predetermined service may be, for example, activation of an application for using the service on a user terminal (not shown) operated by the user.
  • the action may be that the user terminal receives radio waves from a radio base station (not shown) installed at a specific point and establishes a connection.
  • the action may be that the user has successfully authenticated himself/herself through an authentication terminal (not shown) installed at a specific location.
  • the action may be establishment of a connection between an authentication terminal installed at a specific location and a user terminal through short-range wireless communication.
  • the action may be detection by the authentication terminal that the user possessing the user terminal has passed through a specific point.
  • the action may be establishment of a connection between a staff terminal owned by a staff member of the service providing company and the user terminal through short-range wireless communication.
  • the user terminal, radio base station, and authentication terminal are connected to the card information management device 1 . Then, when the user terminal, the radio base station, and the authentication terminal detect the behavior, the card information management device 1 is notified of the fact. Thereby, the detection unit 11 detects the behavior of the user from the notification.
  • the issuing unit 12 issues card information corresponding to a portion of multiple types of card information with different characteristics defined, based on the service related to the detected behavior. That is, the issuing unit 12 may issue one card information, or may issue two or more card information of the same type or different types. It should be noted that unique identification information is assigned to card information each time it is issued, even if the card information is of the same type.
  • the service related to the detected behavior is, for example, a service corresponding to the activated application or its operation, or provided at a specific point where connection is established with a wireless base station or personal authentication is successful via an authentication terminal. services, etc.
  • the service associated with the detected behavior may be, for example, a service provided by a staff member who owns a staff terminal that establishes a connection through short-range wireless communication.
  • the registration unit 13 registers the issued card information as the card owned by the user involved in the detected action.
  • FIG. 2 is a flow chart showing the flow of the card information management method according to the first embodiment.
  • the detection unit 11 detects user behavior related to use of a predetermined service (S11).
  • the issuing unit 12 issues card information corresponding to some of the plurality of types of card information defining different characteristics based on the service associated with the detected behavior (S12).
  • the registration unit 13 registers the issued card information as the owned card of the user involved in the detected action (S13).
  • the card information management device 1 issues arbitrary card information in response to the user performing an action related to using a predetermined service. Therefore, it is possible to motivate the user to collect card information. From the above, it is possible to promote the use of the service by the users to whom the service is provided.
  • the card information management device 1 includes a processor, memory, and storage device (not shown). Further, the storage device stores a computer program in which the processing of the card information management method according to the present embodiment is implemented. Then, the processor loads the computer program from the storage device into the memory and executes the computer program. Thereby, the processor implements the functions of the detection unit 11 , the issuing unit 12 and the registration unit 13 .
  • each component of the card information management device 1 may be realized by dedicated hardware. Also, part or all of each component of each device may be implemented by general-purpose or dedicated circuitry, processors, etc., or combinations thereof. These may be composed of a single chip, or may be composed of multiple chips connected via a bus. A part or all of each component of each device may be implemented by a combination of the above-described circuits and the like and programs.
  • a processor a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (Field-Programmable Gate Array), a quantum processor (quantum computer control chip), or the like can be used.
  • each component of the card information management device 1 when part or all of each component of the card information management device 1 is realized by a plurality of information processing devices, circuits, etc., the plurality of information processing devices, circuits, etc. may be centrally arranged. , may be distributed.
  • the information processing device, circuits, and the like may be implemented as a form in which each is connected via a communication network, such as a client-server system, a cloud computing system, or the like.
  • the functions of the card information management device 1 may be provided in a SaaS (Software as a Service) format.
  • SaaS Software as a Service
  • FIG. 3 is a block diagram showing the overall configuration of the card information management system 1000 according to the second embodiment.
  • the card information management system 1000 is an information system for managing card information issued according to use of facilities and equipment at the airport 600, various procedures at the airport 600, use of aircraft, and the like. Users U 1 , U 2 and U 3 are users of airport 600 .
  • the airport 600 is an example of a facility where various services are provided to users (users) by airlines, airport operating companies, product sales companies, and the like.
  • Airport 600 includes regions (points) such as areas 601-603.
  • a wireless base station 300 is installed which makes the area 601 within range of wireless communication.
  • the radio base station 300 establishes a radio communication connection with a radio terminal (user terminal or the like) existing within its range, and relays the radio communication. For example, when user U1 possessing user terminal 100-1 moves to the vicinity of area 601, a wireless communication connection is established between wireless base station 300 and user terminal 100-1.
  • authentication terminal 200 is installed.
  • the authentication terminal 200 authenticates the user U2 who uses the provided service in the area 602 (using the card information management device 400 and the authentication device 500). Also, the authentication terminal 200 may establish a short-range wireless communication connection with the user terminal 100-2 possessed by the user U2 who is within a predetermined range.
  • area 603 is an area where airport 600 and airline staff U4 exist.
  • Staff U4 has a staff terminal 100-4.
  • the staff terminal 100-4 may establish a short-range wireless communication connection with the user terminal 100-3 owned by the user U3 who is within a predetermined range.
  • the card information management system 1000 includes user terminals 100 - 1 to 100 - 3 , staff terminal 100 - 4 , authentication terminal 200 , radio base station 300 , card information management device 400 and authentication device 500 .
  • User terminals 100-1 to 100-3, staff terminal 100-4, authentication terminal 200, radio base station 300, card information management device 400, and authentication device 500 are connected via network N so as to be able to communicate with each other.
  • the network N is a wired or wireless communication line or communication network, such as an airport LAN (Local Area Network), the Internet, a wireless communication network, a mobile phone network, or the like.
  • the network N does not care about the type of communication protocol.
  • the user terminal 100-1 may be connected to the network N via the radio base station 300 when a connection for radio communication with the radio base station 300 is established.
  • the user terminals 100-2 and 100-3 also establish wireless communication connections with wireless base stations (not shown) installed in the area 602 or 603, they communicate with the network N via each wireless base station. may be connected.
  • wireless base stations not shown
  • identity authentication information is information used for authentication of identity confirmation (personal authentication, identity identification processing, etc.), and is information for uniquely identifying (identifying) the person.
  • personal authentication is face authentication, which is an example of biometric authentication
  • personal authentication information personal identification information
  • face feature information which is an example of biometric information.
  • biometric authentication and biometric information can be applied to other techniques that use captured images.
  • biometric information may be data (feature amounts) calculated from physical features unique to an individual, such as fingerprints, voiceprints, veins, retinas, irises, and palm patterns.
  • biometric information may also be other personal authentication information.
  • personal authentication information includes a combination of an ID and a password, the contents of an identification card such as my number or driver's license (identification number and password), an electronic certificate, and code information.
  • the code information may be a two-dimensional code such as a QR code (registered trademark).
  • the user terminal 100 is, for example, an information terminal such as a mobile phone terminal, a smart phone, or a tablet terminal. It is assumed that the user terminal 100 is installed with applications (software programs) for using various services related to the airport 600 .
  • the user terminal 100 performs login processing by the user, accepts use of various services, and displays and stores card information received from the card information management device 400 by the application.
  • the user terminal 100 may transmit a transfer request, an exchange request, or a use request for the stored card information to the card information management device 400 according to the user's operation. At that time, the user terminal 100 may read the code information of the card information displayed on another user terminal 100 .
  • the user terminal 100 communicates with the card information management device 400 and the authentication device 500 via the network N. Also, the user terminal 100 may establish a wireless communication connection with the wireless base station 300 and communicate with the wireless base station 300 via the network N. FIG. Also, the user terminal 100 may establish a short-range wireless communication connection with the authentication terminal 200 or the staff terminal 100-4.
  • FIG. 4 is a block diagram showing the configuration of the user terminal 100 according to the second embodiment.
  • User terminal 100 includes camera 110 , storage unit 120 , memory 130 , communication unit 140 , input/output unit 150 and control unit 160 .
  • the camera 110 is an imaging device that performs imaging under the control of the control unit 160 .
  • the storage unit 120 is an example of a storage device such as flash memory.
  • Storage unit 120 stores program 121 and card information 122 .
  • the program 121 is a computer program in which processes including the applications described above are implemented.
  • the card information 122 is card information issued by the card information management device 400 .
  • the card information 122 may include at least a card ID.
  • the card information 122 may also include later-described characteristic information (card type, card content (name, rarity, image), etc.).
  • the memory 130 is a volatile storage device such as RAM (Random Access Memory), and is a storage area for temporarily holding information when the control unit 160 operates.
  • the communication unit 140 is a communication interface with the network N. FIG. In particular, the communication unit 140 performs wireless communication. For example, the communication unit 140 establishes a connection with the wireless base station 300 and other wireless communication base stations to perform communication. Also, the communication unit 140 may establish a short-range wireless communication connection with the authentication terminal 200 or the staff terminal 100-4 to perform communication. The communication unit 140 may also communicate with GPS (Global Positioning System) satellites to acquire position information.
  • the input/output unit 150 includes a display device (display unit) such as a screen and an input device. The input/output unit 150 is, for example, a touch panel.
  • the control unit 160 is a processor that controls hardware of the user terminal 100 .
  • the control unit 160 loads the program 121 from the storage unit 120 into the memory 130 and executes it. Thereby, the control unit 160 implements the functions of the wireless processing unit 161 , the card processing unit 162 and the display control unit 163 .
  • the wireless processing unit 161 uses the communication unit 140 to process wireless communication. Specifically, when radio processing unit 161 receives a radio wave from radio base station 300 or the like, radio processing unit 161 establishes a connection for radio communication with radio base station 300 and performs radio communication via radio base station 300 . conduct.
  • the radio waves from the radio base station 300 or the like may correspond to, for example, WiFi (registered trademark).
  • the wireless processing unit 161 establishes a short-range wireless communication connection with the authentication terminal 200 and staff terminal 100-4, and performs data communication with the established authentication terminal 200 and staff terminal 100-4.
  • the short-range wireless communication may correspond to, for example, the Bluetooth (registered trademark) standard.
  • the card processing unit 162 receives card information from the card information management device 400 , outputs the card information to the display control unit 163 , and stores the card information in the storage unit 120 .
  • the card processing unit 162 may transmit a transfer request or an exchange request for the stored card information to the card information management device 400 according to the user's operation. For example, the card processing unit 162 reads the code information of the card information displayed on the screen of another user terminal via the camera 110 and analyzes the code information to determine whether the card to be transferred or exchanged to itself Information may be specified. Alternatively, the card processing unit 162 may exchange (transmit and receive) card information with another user terminal through short-range wireless communication. Thereby, the card processing unit 162 may identify the received card information.
  • the card processing unit 162 may transmit to the card information management device 400 a request to transfer the specified card information to itself or a request to exchange it with the card information owned (stored) by itself. Further, the card processing unit 162 may transmit a usage request to the card information management device 400 based on the card information and usage details specified by the user.
  • the content of use includes, for example, exchanging card information for electronic value information such as points. However, the content of use is not limited to these.
  • the display control unit 163 causes the input/output unit 150 to display the received card information.
  • the display control unit 163 reads the card information 122 from the storage unit 120 and causes the input/output unit 150 to display the card information 122 according to the user's designation.
  • the authentication terminal 200 is an information terminal that authenticates users when using services.
  • the authentication terminal 200 provides a service corresponding to the user by identifying the user by biometric authentication or other personal authentication for personal identification as described above.
  • the authentication terminal 200 photographs the face of the user U2 and performs face authentication by the authentication device 500 via the card information management device 400 on the face image.
  • the authentication terminal 200 provides a predetermined service to the user U2 when the face authentication is successful.
  • the authentication terminal 200 is, for example, a procedure terminal at the airport 600, an entrance terminal at a lounge, a payment terminal at a shop, a digital signage, or the like, but is not limited to these.
  • the procedures at the airport 600 include, for example, check-in (boarding procedure), baggage deposit, security inspection (security check), departure examination, passenger confirmation on the aircraft, and the like.
  • the authentication terminal 200 may be a terminal installed at the boarding gate.
  • FIG. 5 is a block diagram showing the configuration of the authentication terminal 200 according to the second embodiment.
  • Authentication terminal 200 includes camera 210 , storage unit 220 , memory 230 , communication unit 240 , input/output unit 250 and control unit 260 .
  • the camera 210 is an imaging device that performs imaging under the control of the control section 260 .
  • the storage unit 220 is an example of a storage device such as a hard disk or flash memory.
  • Storage unit 220 stores program 221 .
  • the program 221 is a computer program in which processing including authentication request processing for starting service provision is implemented.
  • program 221 includes a client application corresponding to card information management device 400 .
  • the memory 230 is a volatile storage device such as a RAM (Random Access Memory), and is a storage area for temporarily holding information when the control unit 260 operates.
  • the communication unit 240 is a communication interface with the network N.
  • FIG. The communication unit 140 may establish a short-range wireless communication connection with the user terminal 100-2 and perform communication.
  • the input/output unit 250 includes a display device (display unit) such as a screen and an input device.
  • the input/output unit 250 is, for example, a touch panel.
  • the control unit 260 is a processor that controls hardware of the authentication terminal 200 .
  • the control unit 260 loads the program 221 from the storage unit 220 into the memory 230 and executes it. Thereby, the control unit 260 realizes the functions of the display control unit 261 , the authentication requesting unit 262 and the processing control unit 263 .
  • the display control unit 261 causes the input/output unit 250 to display the screen generated by executing the program 221 .
  • the display control unit 261 displays a message prompting the user to photograph the face for face authentication, an explanation about check-in, a menu, and the like.
  • the display control unit 261 displays a message or the like prompting the user to take a photograph of his/her face for confirming admission to the lounge.
  • the display control unit 261 displays a message or the like regarding the settlement of the product that the user intends to purchase at the store.
  • the display control unit 261 may cause the input/output unit 250 to display the authentication result in response to the authentication request from the authentication requesting unit 262, which will be described later.
  • the display control unit 261 may also cause the input/output unit 250 to display the card information received from the card information management device 400 .
  • Authentication requesting unit 262 extracts a face area of a person detected from an image of the user captured by camera 210 as a face image, and sends an authentication request including the face image, terminal location information, and time information to card information management device 400. Send to Note that the authentication request may not include the time information.
  • the authentication requesting unit 262 may transmit a face authentication request including a face image to the authentication device 500 and receive a face authentication result from the authentication device 500 . Then, when the face authentication result indicates success, the authentication requesting unit 262 extracts the user ID included in the face authentication result, and sends information including the user ID, terminal location information, and time information to the card information management device 400. You may send.
  • the authentication requesting unit 262 may acquire biometric information or other personal authentication information from the user in addition to or instead of the facial image, and include the acquired personal authentication information in the authentication request.
  • the authentication requesting unit 262 may acquire the code information printed on the airline ticket or the code information of the airline ticket displayed on the user terminal 100 as the personal authentication information.
  • the authentication requesting unit 262 may read the personal authentication information from the magnetic code of the membership card of the airline ticket or from the built-in IC (Integrated Circuit) chip.
  • the processing control unit 263 controls processing unique to each authentication terminal. For example, when the authentication terminal 200 is a check-in terminal, the process control unit 263 performs a prescribed check-in process in response to success of user authentication. At this time, the processing control unit 263 may communicate with the information systems of the airport 600 and each airline company as necessary. If the authentication terminal 200 is the entrance terminal of the lounge, the processing control unit 263 controls to unlock the gate device at the entrance of the lounge when the user has successfully authenticated himself/herself and satisfies the conditions for using the lounge. do. When the authentication terminal 200 is a store terminal, the processing control unit 263 performs settlement and payment processing for the product to be purchased.
  • the authentication device 500 is an information processing device that manages facial feature information of a user and performs face authentication. In addition, in response to a face authentication request received from the outside, the authentication device 500 compares the face image or face feature information included in the request with the face feature information of each user, and requests the result of matching (authentication result). Reply to original.
  • FIG. 6 is a block diagram showing the configuration of the authentication device 500 according to the second embodiment.
  • Authentication device 500 includes face information DB 510 , face detection section 520 , feature point extraction section 530 , registration section 540 , and authentication section 550 .
  • the face information DB 510 associates and stores a user ID 511 and face feature information 512 of the user ID.
  • the facial feature information 512 is a set of feature points extracted from the facial image.
  • the authentication device 500 may delete the facial feature information 512 in the facial feature DB 510 in response to a request from a user or the like corresponding to the facial feature information 512 .
  • authentication device 500 may delete facial feature information 512 after a certain period of time has passed since registration.
  • the face detection unit 520 detects a face area included in a registered image for registering face information, and outputs it to the feature point extraction unit 530 .
  • Feature point extraction section 530 extracts feature points from the face area detected by face detection section 520 and outputs facial feature information to registration section 540 . Further, feature point extraction section 530 extracts feature points included in the facial image received from card information management device 400 or the like, and outputs facial feature information to authentication section 550 .
  • the registration unit 540 newly issues a user ID 511 when registering facial feature information.
  • the registration unit 540 associates the issued user ID 511 with the facial feature information 512 extracted from the registered image and registers them in the facial information DB 510 .
  • Authentication unit 550 performs face authentication using facial feature information 512 . Specifically, the authentication unit 550 collates the facial feature information extracted from the facial image with the facial feature information 512 in the facial information DB 510 . If the verification is successful, the authentication unit 550 identifies the user ID 511 associated with the verified facial feature information 512 .
  • the authentication unit 550 replies to the requester as a face authentication result indicating whether or not the facial feature information matches. Whether the facial feature information matches or not corresponds to the success or failure of the authentication. Note that matching of facial feature information (matching) means a case where the degree of matching is equal to or greater than a threshold. Also, the face authentication result shall include the specified user ID when the face authentication is successful.
  • FIG. 7 is a flow chart showing the flow of face information registration processing by the authentication device 500 according to the second embodiment.
  • the authentication device 500 receives a face information registration request (S201).
  • the face detection unit 520 detects a face area from the face image included in the face information registration request (S202).
  • the feature point extraction unit 530 extracts feature points (facial feature information) from the face area detected in step S202 (S203).
  • the registration unit 540 issues the user ID 511 (S204).
  • the registration unit 540 associates the extracted facial feature information 512 with the issued user ID 511 and registers them in the facial information DB 510 (S205).
  • the registration unit 540 returns the issued user ID 511 to the request source (for example, the card information management device 400) (S206).
  • the authentication device 500 may perform face information registration processing in response to a face information registration request received from an arbitrary information registration terminal.
  • the information registration terminal is an information processing device such as a personal computer, a smart phone, or a tablet terminal.
  • the information registration terminal may be the user terminal 100 .
  • the card information management device 400 dynamically determines an issuance probability according to a predetermined condition for a user who has performed an action related to use of a predetermined service, and manages the issued card information according to the issuance probability. It is an information processing device for The card information management device 400 also performs card issuing processing, card transfer processing, card exchange processing, card use processing, and the like.
  • the card information management device 400 is an example of the card information management device 1 described above. Card information management device 400 may be redundantly provided by a plurality of servers, and each functional block may be realized by a plurality of computers.
  • FIG. 8 is a block diagram showing the configuration of the card information management device 400 according to the second embodiment.
  • the card information management device 400 includes a storage section 410 , a memory 420 , a communication section 430 and a control section 440 .
  • the storage unit 410 is an example of a storage device such as a hard disk or flash memory.
  • the storage unit 410 stores a program 411 , card definition information 412 , user information 413 , card information history 414 and card usage conditions 415 .
  • the program 411 is a computer program in which processes including card issuing process, card transfer process, card exchange process, card use process, etc. according to the second embodiment are implemented.
  • the card definition information 412 is information that defines the characteristics of each type of card information.
  • the card definition information 412 is information in which a card definition ID 4121, characteristic information 4122, and reference issuance probability 4123 are associated with each other.
  • the card definition ID 4121 is identification information of the type of card information.
  • the property information 4122 is information indicating the property corresponding to the type of card information.
  • the characteristic information 4122 includes a card type 41221, card contents 41222, issuance conditions 41223 and use contents 41224.
  • the card type 41221 is information that uniquely identifies the type of card information.
  • the card content 41222 includes the name of card information, an explanation, a rarity level indicating a rarity level, an image, and the like.
  • the rarity may be a numerical value or a name indicating a level.
  • the rarity may be, for example, text information or a level value such as normal, rare, super rare, hyper rare. Note that the rarity may be changed when various conditions are satisfied. In that case, the rarity included in the card content 41222 may be set as a reference value.
  • the issuance condition 41223 is a combination (association) of the user's detected behavior and the increase/decrease value of the issuance probability.
  • Detected behavior and the like include details of the behavior, the location where the behavior was detected, how the behavior was detected, the service used along with the behavior (the service that motivated the behavior of the user), and the like.
  • Actions include launching applications to use various services, moving the user to a specific point (area), interacting with specific staff at a short distance, and personal authentication for procedures. It is not limited to these.
  • the point where the action is detected includes, but is not limited to, a specific point (various procedure locations) within the airport 600, an aircraft, a specific airport, and the like.
  • the method of detection is, for example, notification of specific application startup, notification of establishment of communication with a wireless base station at a specific point, notification of success of personal authentication from an authentication terminal, or authentication in response to an authentication request from an authentication terminal. including determination of success of Alternatively, the method of detection includes, but is not limited to, notification of connection establishment of short-range wireless communication with the user terminal from the authentication terminal or staff terminal. Services used in association with actions include, but are not limited to, check-in (boarding procedures), lounge entry, and payment.
  • the increase/decrease value of the issue probability is a value to be increased or decreased from the reference issue probability in the case of corresponding detected behavior or the like. Therefore, the issuing condition 41223 can also be said to be a probability increasing condition.
  • the probability increase condition includes at least either that the detected action was performed at a specific point or that the service level provided to the user involved in the detected action is equal to or higher than a predetermined level.
  • the probability increase condition includes that the user has been successfully authenticated through an authentication terminal installed at a specific location.
  • the usage content 41224 includes conversion (exchange) to points and other electronic value information, conversion (exchange) to benefit information such as product or service usage fees, discount rates, and discount amounts, improvement of service level (airplane seat upgrades, etc.).
  • the electronic value information is electronic data indicating economic value.
  • a point is an example of electronic value information having a pseudo-monetary value that can be exchanged for goods or services.
  • the value information may be electronic coupons, electronic money, crypto assets, electronic tickets, etc., in addition to points.
  • it is electronic data that indicates economic value, and includes data that has monetary value equivalent to currency and data that has pseudo-monetary value. Therefore, the user can use the card information he/she owns by exchanging it for the number of points according to the usage content 41224 . It is also assumed that the user can exchange his/her own card information for goods or services according to the usage content 41224 .
  • the reference issue probability 4123 is the reference value of the issue probability for the corresponding card type.
  • the reference issue probability 4123 may be based on rarity.
  • the user information 413 is information for managing users to whom card information has been issued.
  • the user information 413 is information in which a user ID 4131, personal information 4132, member rank 4133, owned points 4134, and possessed card information 41351 to 4135n (n is an integer equal to or greater than 1) are associated with each other.
  • User ID 4131 is user identification information.
  • the user ID 4131 is information corresponding to the user ID 511 of the face information DB 510 described above.
  • User ID 4131 is an example of personal authentication information.
  • the user ID 4131 may be the login ID of the application described above.
  • the personal information 4132 is information including the user's name, address, phone number, payment information, notification destination, and so on.
  • the notification destination includes identification information (terminal ID) of a user terminal owned by the user, a user's login ID, an e-mail address, an SNS (Social Networking Service) account, and the like.
  • the personal information 4132 may include information on airline tickets reserved by the user (departure/arrival dates, flight numbers, seats, etc.).
  • the member rank 4133 is information corresponding to the level of service that can be received as a member (aircraft seat grade, etc.).
  • Possessed points 4134 are an example of privilege information and electronic value information that can be used for payment of usage fees for provided services.
  • the owned card information 41351 and the like are card information issued to the user.
  • owned card information 41351 is information in which card ID 41361, card definition ID 41362 and status 41363 are associated with each other.
  • the card ID 41361 is identification information of issued card information.
  • the card definition ID 41362 is information corresponding to the card definition ID 4121 described above.
  • the status 41363 is information indicating the status of card information.
  • states 41363 are owned, used, transferred, and the like. “Owned” indicates a state in which card information (card ID) is issued and stored in the user terminal 100 .
  • “Used” indicates a state in which the card information has been used according to the above-described use content, that is, a state in which the card is not owned by the user and cannot be used in the future.
  • “Transferred” indicates a state in which the card information is "owned” by another user.
  • the status 41363 may be set to "not owned” or the like without distinguishing between used and transferred.
  • the possessed card information 41351 or the like may be deleted or a deletion flag may be set when the user transfers, exchanges, or uses the card information.
  • the card information history 414 is information for managing the history of card information processing (issue or possession, transfer, exchange, or use).
  • 4144m (m is an integer equal to or greater than 1.)
  • the date and time 4141 is the date and time when the card information was processed, and the processing type 4142 is the issuance or possession, transfer, exchange, or
  • the user ID 4143 indicates the identification information of the user corresponding to the processing of the card information.For example, if the processing type 4142 is issuance or possession, the user ID 4143 indicates the owner of the card information. This is the user ID that has changed (the card information is stored in the user terminal 100), and if the processing type 4142 is transfer or exchange, the user ID 4143 is the user ID of the transfer destination or exchange destination of the card information.
  • the user ID 4143 is the ID of the user who used the card information Card ID 41441 etc. is a set (combination) of the processed card information in the combination of the date and time 4141 and the processing type 4142.
  • the card ID 41441, etc. will be the combination of the cards, etc.
  • the card information history 414 may be a history for each card ID.
  • the possessed card information 41351 and the like may include rarity separately from the card definition ID 41362.
  • the card information history 414 may include the rarity level corresponding to the card ID 41441 or the like.
  • the possessed card information 41351 and the card information history 414 shall include the rarity at the time of issuance. .
  • the card usage conditions 415 are information that defines the conditions for using card information.
  • Card usage conditions 415 include exchange definition 4151 and combination definition 4152 .
  • the exchange definition 4151 is information that defines the exchange destination, card type, value information to be exchanged, and the like when card information is exchanged for electronic value information.
  • the exchange definition 4151 may define rarity instead of card type.
  • the exchange definition 4151 may define the rarity along with the card type. This is because even if the card type is the same, the rarity may differ.
  • the exchange destination is, for example, the type of electronic value information described above, a financial institution, or the like. For example, when the card information is exchanged for the possessed points 4134 of the user information 413, the exchange destination is the managing organization of the points.
  • Value information to be exchanged is the value of value information (for example, the number of points) that serves as a reference when exchanging card information of the corresponding card type.
  • the combination definition 4152 is information that defines the combination of card types when using a plurality of card information collectively, usage details, and the like. Combination definition 4152 may further include privilege information (number of points, available services, service level upgrades, etc.) granted by use.
  • the memory 420 is a volatile storage device such as RAM, and is a storage area for temporarily holding information when the control unit 440 operates.
  • a communication unit 430 is a communication interface with the network N. FIG.
  • the control unit 440 is a processor that controls each component of the card information management device 400, that is, a control device.
  • the control unit 440 loads the program 411 from the storage unit 410 into the memory 420 and executes the program 411 .
  • the control unit 440 implements the functions of the registration unit 441 , the authentication control unit 442 , the identification unit 443 , the determination unit 444 , the issuing unit 445 and the notification unit 446 .
  • the registration unit 441 registers and updates the user information 413 and the card information history 414. For example, when the registration unit 441 receives a user registration request including a face image of a new user from the user terminal 100 or the like, the registration unit 441 transmits a face information registration request for the face image included in the user registration request to the authentication device 500, A user ID is obtained as a result of registration. The registration unit 441 associates the acquired user ID 4131 with the personal information 4132 included in the user registration request and performs initial registration in the user information 413 .
  • the registration unit 441 is an example of the registration unit 13 described above.
  • the registration unit 441 associates the user ID 4131 for which face authentication has succeeded with owned card information 41351 including the issued card ID 41361 and the like, and stores the user information. Register with 413.
  • the registration unit 441 registers the issuance history of the issued card ID in the card information history 414 .
  • the registration unit 441 updates the status 41363 of the corresponding owned card in response to a transfer request, exchange request, or use request for a specific user's owned card.
  • the registration unit 441 updates the history regarding the updated card information. Specifically, when the registration unit 441 receives a transfer request for transferring the owned card from the first user to the second user, the registration unit 441 regards the owned card of the first user as used, and The user is associated with the owned card and registered. For example, the registration unit 441 receives a transfer request transmitted when the owned card displayed on the first terminal of the first user is read by the second terminal of the second user.
  • the registration unit 441 when the registration unit 441 receives a request to exchange the first owned card of the first user for the second owned card of the second user, the registration unit 441 issues the following first transfer request and second transfer request. is treated as received. That is, the first transfer request is a transfer request for transferring the first owned card from the first user to the second user, and the second transfer request is for transferring the second owned card to the second user. A transfer request to transfer from a user to a first user. Further, the registration unit 441 registers the usage details determined in response to the usage request in association with the user of the owned card, and updates the owned card of the user as being used. Further, when a combination of a plurality of owned cards registered in association with a user satisfies a privilege condition, the registration unit 441 may register predetermined privilege information in association with the user.
  • the authentication control unit 442 controls face authentication, which is an example of biometric authentication, as personal authentication. However, the authentication control unit 442 may control other biometric authentication or other personal authentication.
  • the authentication control unit 442 controls face authentication for the face image included in the authentication request. That is, the authentication control unit 442 controls authentication using personal authentication information for registration and authentication.
  • authentication control unit 442 transmits a face authentication request including a face image to authentication device 500 and receives a face authentication result from authentication device 500 .
  • the authentication control unit 442 may detect the user's face area from the face image and include the image of the face area in the face authentication request.
  • the authentication control unit 442 may extract facial feature information from the face area and include the facial feature information in the face authentication request.
  • the identification unit 443 determines whether or not the face authentication is successful based on the face authentication result by the authentication control unit 442. When determining that the face authentication has succeeded, the specifying unit 443 specifies the user information 413 corresponding to the user ID included in the face authentication result. Further, the identifying unit 443 identifies the current location of the successfully authenticated user from the terminal location information included in the authentication request. That is, the identifying unit 443 identifies the point where the user's behavior is detected.
  • the specifying unit 443 receives a notification of the activation of a specific application, a notification of establishment of communication with the wireless base station 300 at a specific point, and a notification of success of personal authentication from the authentication terminal 200 to determine whether the user's behavior or Behavioral services may be specified.
  • the identification unit 443 selects a user's behavior, a service related to the behavior, a staff corresponding to the service, etc., based on a notification of establishment of a short-range wireless communication connection with the user terminal 100 from the authentication terminal 200 or the staff terminal 100-4. may be specified.
  • the specifying unit 443 receives the user's current location information from the user's current location based on the notification of the activation of a specific application, the notification of the establishment of communication with the wireless base station 300 at a specific point, and the notification of the success of personal authentication from the authentication terminal 200 .
  • the identification unit 443 may identify the current location of the user by notifying the authentication terminal 200 or the staff terminal 100-4 of the establishment of a short-range wireless communication connection with the user terminal 100, other than the authentication request.
  • the identifying unit 443 may identify the current location of the user based on the detected behavior of the user, the service related to the behavior, the staff corresponding to the service, etc., other than the authentication request.
  • the authentication control unit 442 and the identification unit 443 can be said to be an example of the detection unit 11 described above. Therefore, it can be said that the detection unit according to the second embodiment detects a user's behavior related to use of a predetermined service when the user's identity is successfully authenticated via an authentication terminal installed at a specific location.
  • the determination unit 444 determines issuance probabilities for each of multiple types of card information with different characteristics defined, based on the service related to the detected behavior. That is, the determination unit 444 determines the issue probability for each card type when face authentication is successful or in accordance with detection of the user's behavior described above. For example, the determination unit 444 acquires the reference issuance probability 4123 and the issuance condition 41223 from the card definition information 413 for the specific card type 41221 . Then, the determination unit 444 determines the issuance probability based on the detected behavior, the specific location, the specified service, the card type, the reference issuance probability, and the issuance condition.
  • the issue probability may be between 0% and 100%.
  • the determining unit 444 compares the detected behavior, the specific point, the specified service, and the card type with the issuance conditions, and determines the issuance probability by increasing or decreasing the probability with respect to the reference issuance probability. For example, when the detected behavior satisfies the probability increase condition (issue condition 41223), the determination unit 444 determines the issue probability of specific card information compared to other card information based on the characteristics (card type and other conditions). determine higher.
  • the determination unit 444 may determine the issue probability based on user attributes in addition to the detected behavior, the specific location, the specified service, and the like. For example, even for the same action (check-in), the issue probabilities of the same type of card information may differ between individual check-in and family check-in. As a result, the given card information can be changed depending on whether the check-in process is for an individual or a family. Further, the determination unit 444 may determine the issue probability based on the number or combination of cards owned by the user, in addition to the detected behavior, the specific location, the specified service, or the like. For example, for a user who owns a predetermined number of cards with a relatively low rarity, cards with a relatively high rarity are likely to be issued.
  • the determination unit 444 may determine the service to be provided based on the number or combination of cards owned by the user, in addition to the detected behavior, the specific location, the specified service, or the like. For example, there may be a service provided by collecting (obtaining) a predetermined number or more of cards, even if the cards are of relatively low rarity. These can contribute to an increase in the repeat rate for services.
  • the determining unit 444 determines that the specific card information can be issued with a different rarity than the standard rarity defined in the card definition information 412 according to the detected behavior, the specific location, the specified service, or the like. good too. That is, the determination unit 444 can change the rarity based on the type of airport (Haneda, Osaka, etc.), the location within the airport, the detected behavior, the detected service, and the like. Further, for example, the determination unit 444 may set a low issue probability and a low rarity for procedures at each authentication terminal 200 up to general boarding, and may set a low issue probability and low rarity for interactions with specific staff members, purchases at shops and lounges, and the like. or a higher rarity may be determined.
  • the determination unit 444 may set a low issue probability and a low rarity for procedures at each authentication terminal 200 up to general boarding, and may set a low issue probability and low rarity for interactions with specific staff members, purchases at shops and lounges, and the like. or a higher rarity may
  • general boarding includes, but is not limited to, check-in, luggage deposit, departure examination, boarding gate, and the like.
  • the determination unit 444 may determine the issue probability and the rarity to be higher than in the procedure using a paper ticket. good. This can contribute to registering face information for face authentication and increasing the number of users of face authentication procedures.
  • the determination unit 444 may determine the rarity according to the usage status of the service (for example, reservation status) in addition to the detected behavior, the specific location, the specified service, and the like. For example, during the off-season of the service (when there are few reservations), the determining unit 444 may determine the rarity level to be higher than usual. This can contribute to attracting customers to the service.
  • the determination unit 444 determines the usage details based on the characteristics (usage details 41224, etc.) defined for the owned card in response to the usage request for the owned card. In addition, the determining unit 444 determines the usage content based on the combination of characteristics defined for each of the specified owned cards in response to a use request specifying two or more owned cards. Specifically, the determination unit 444 determines usage content based on the combination definition 4152 . In addition, the determining unit 444, in response to a usage request for conversion from a owned card to electronic value information (points, etc.), converts the data into the electronic value information based on the characteristics defined in the owned card. value information (number of points, etc.) as usage details.
  • the determination unit 444 determines the changed service level as the usage content based on the characteristics defined in the owned card in response to a use request for changing the service level using the owned card. Further, the determination unit 444 may determine the use content based on the reference rarity defined for the owned card or the issued rarity determined by the determination unit 444 . For example, the determination unit 444 may determine the number of points or the service level to be higher as the rarity is higher. That is, the higher the rarity, the higher the return rate. Further, the determining unit 444 may determine the use content based on the rarity determined by the determining unit 444 in addition to the characteristics defined for the owned card in response to the use request for the owned card.
  • the issuing unit 445 is an example of the issuing unit 12 described above.
  • the issuing unit 445 issues one or more pieces of card information based on the determined issue probability. Specifically, the issuing unit 445 determines whether or not to issue card information based on the issue probability for each card type, and newly issues a card ID corresponding to the card type determined to require issuing. Further, when the determining unit 444 determines the rarity of the card information, the issuing unit 445 uses the determined rarity as the rarity of the card information to be issued. That is, even if the type of card information is the same, card information with different rarities may be issued according to the detected behavior, the specific location, the specified service, or the like. For example, at a spot that is not frequently used by users (unpopular), by making the issued rarity higher than the reference rarity, it becomes easier to guide the user to that spot.
  • the notification unit 446 notifies the terminal of the user involved in the detected action of the issued card information. Specifically, notification unit 446 transmits the issued card information with the notification destination included in specified user information 413 as the destination.
  • FIG. 9 is a sequence diagram showing the flow of card issuing processing according to the second embodiment. As a premise, it is assumed that user U2 who has user terminal 100-2 is staying in front of authentication terminal 200 in area 602. FIG.
  • the authentication terminal 200 photographs the face of the user U2 (S301). Authentication terminal 200 then transmits an authentication request including the photographed face image and terminal location information to card information management device 400 via network N (S302).
  • the authentication control unit 442 of the card information management device 400 receives the authentication request from the authentication terminal 200 via the network N. Then, the authentication control unit 442 extracts the face image from the authentication request, and transmits the face authentication request including the face image to the authentication device 500 via the network N (S303).
  • the authentication device 500 performs face authentication processing (S304).
  • FIG. 10 is a flow chart showing the flow of face authentication processing by the authentication device according to the second embodiment.
  • the authentication device 500 receives a face authentication request from the card information management device 400 via the network N (S211). Note that the authentication device 500 may receive a face authentication request from the user terminal 100, the authentication terminal 200, or the like.
  • the authentication device 500 extracts facial feature information from the face image included in the face authentication request in the same manner as in steps S202 and S203 described above.
  • the authentication unit 550 of the authentication device 500 compares the facial feature information extracted from the facial image included in the face authentication request with the facial feature information 512 of the facial information DB 510 (S212), and calculates the matching degree.
  • the authentication unit 550 determines whether or not the degree of matching is equal to or greater than the threshold (S213). If the facial feature information matches, that is, if the degree of matching of the facial feature information is equal to or greater than the threshold, the authentication unit 550 identifies the user ID 511 associated with the facial feature information 512 (S214). Then, authentication unit 550 returns a result of face authentication including the fact that face authentication was successful and specified user ID 511 to card information management device 400 via network N (S215). If the degree of matching is less than the threshold in step S213, authentication unit 550 returns the result of face authentication including failure of face authentication to card information management device 400 via network N (S216).
  • the authentication control unit 442 of the card information management device 400 receives the face authentication result from the authentication device 500 via the network N (S305).
  • the face authentication result includes the fact that the face authentication was successful and the user ID.
  • the specifying unit 443 determines whether or not the face authentication is successful based on the face authentication result.
  • the notification unit 446 returns the authentication failure to the authentication terminal 200 via the network N.
  • the specifying unit 443 specifies the user information, detected behavior, detected point and service (S306). Specifically, the identifying unit 443 identifies the user information 413 corresponding to the user ID 4131 included in the face authentication result. The identifying unit 443 may also identify the member rank 4133 included in the identified user information 413 . Further, the specifying unit 443 specifies a point (detection point) where the user's behavior is detected from the terminal location information included in the authentication request.
  • the identifying unit 443 identifies an area 602 (detection point) where the user U2 stays, a service provided in the area 602, and behavior for using the service (detection behavior) from the location information of the authentication terminal 200 .
  • the detected action in this example is the action of performing face authentication in order to use the service provided in area 602 .
  • the method of detecting user behavior is not limited to face recognition.
  • the authentication request may be other biometric authentication or personal authentication.
  • the user terminal 100 may notify the card information management device 400 via the network N of the activation.
  • the identifying unit 443 detects, as a user's behavior, that a specific application has been activated in order to use the service of the specific application.
  • the identifying unit 443 detects a service of a specific application as a service that user U1 intends to use.
  • the user terminal 100-1 establishes a connection with the radio base station 300.
  • either the radio base station 300 or the user terminal 100-1 transmits a connection establishment notification including the base station ID of the radio base station 300 and the terminal ID of the user terminal 100-1 to the card information management device 400.
  • the identifying unit 443 detects that the user U1 has moved to the vicinity of the area 601 and that the service that the user U1 intends to use is the service provided in the area 601 . Further, the specifying unit 443 specifies the area 601 where the user U1 stays from the base station ID included in the notification.
  • the identifying unit 443 can refer to the user information 413 and identify the user ID from the terminal ID included in the notification. Therefore, even in the case of the notification, the person can be authenticated.
  • Radio base station 300 may be installed in an aircraft. In this case, the identifying unit 443 can detect from the base station ID included in the notification that the user U1 has passed through the boarding gate and that the specific point is on the plane.
  • the authentication terminal 200 and the user terminal 100-2 may establish a short-range wireless communication connection.
  • either authentication terminal 200 or user terminal 100-2 transmits to card information management device 400 a connection establishment notification including the terminal location information of authentication terminal 200 and the terminal ID of user terminal 100-2. good too.
  • the specifying unit 443 detects that the user U2 has moved to the vicinity of the authentication terminal 200 and that the service that the user U2 intends to use is the service provided by the authentication terminal 200 . Further, the specifying unit 443 specifies the area 602 where the user U2 stays from the terminal location information of the authentication terminal 200 included in the notification. Further, the identifying unit 443 can refer to the user information 413 and identify the user ID from the terminal ID included in the notification. Therefore, even in the case of the notification, the person can be authenticated.
  • the staff terminal 100-4 and the user terminal 100-3 may establish a short-range wireless communication connection.
  • either staff terminal 100-4 or user terminal 100-3 notifies card information management device 400 of connection establishment including the terminal IDs and location information of staff terminal 100-4 and user terminal 100-3.
  • You may send.
  • the identifying unit 443 detects that the user U3 received customer service from the staff member U4 (behavior) and that the service (customer service) used by the user U3 was provided by the staff member U4. Further, the specifying unit 443 specifies the area 603 where the user U3 stays from the position information included in the notification. Further, the identifying unit 443 can refer to the user information 413 and identify the user ID from the terminal ID included in the notification. Therefore, even in the case of the notification, the person can be authenticated.
  • FIG. 11 is a flowchart showing the flow of issue probability determination processing according to the second embodiment.
  • the issuance probability determination process determines the issuance probability for each of a plurality of card definition information (card types) defined in the card definition information 412 .
  • the card definition information 412 includes one or more card definition information as described above.
  • the determination unit 444 selects an unselected card type from the card definition information 412 (S321). That is, the determination unit 444 selects the first card type for which the issue probability is to be determined. It should be noted that the issuance probabilities may be determined only for some card types in the card definition information 412 depending on the detected behavior, the detected location, and the detected service. In that case, the determination unit 444 selects the card type for which the issue probability is determined according to the detected behavior or the like.
  • the determination unit 444 acquires the reference issuance probability 4123 and the issuance condition 41223 associated with the selected card type 41221 (or card definition ID 4121) (S322). Then, the determination unit 444 determines the issuance probability based on the detected behavior, the detected location, the detected service, the card type, the reference issuance probability, and the issuance conditions (S323). For example, when the detected behavior, detected location, detected service, etc. match the issuance condition, the determination unit 444 adds the increase/decrease value included in the issuance condition to the reference issuance probability of the card type to determine the issuance probability. On the other hand, if the detected behavior, detected location, detected service, etc.
  • the determining unit 444 determines the issuance probability by subtracting the increase/decrease value included in the issuance conditions from the reference issuance probability of the card type. For example, when the issuance conditions are limited to a specific action, a specific location, and a specific service, the determination unit 444 may determine the issuance probability of the card type to be zero. Note that the determination unit 444 may determine the issue probability in consideration of the membership rank of the user.
  • the determination unit 444 determines whether or not there is an unselected card type (S324). If there is an unselected card type (NO in S324), the process returns to step S321, and the determining unit 444 selects one of the unselected card types. That is, the determining unit 444 selects the second and subsequent card types (S321), and determines the issue probabilities for the selected card types in steps S322 and S323. On the other hand, if there is no unselected card type (YES in S324), that is, if the issuance probabilities have been determined for all the card definition information in the card definition information 412, the process proceeds to step S308 in FIG.
  • the issuance probability determination process may be implemented such that step S324 is first determined, and steps S321 to S323 are executed if there is an unselected card type (NO in S324).
  • FIG. 11 is merely an example of the algorithm for the issuance probability determination process.
  • the issuing unit 445 issues one or more pieces of card information based on the determined issue probability (S308).
  • the issuing unit 445 newly issues a card ID corresponding to the card type determined to require issuance based on the issuance probability.
  • the specifying unit 443 may specify the contact information (destination information of the user terminal 100-2) of the user U2 who succeeded in face authentication from the personal information 4132 included in the user information 413 specified in step S306.
  • the notification unit 446 notifies the user terminal 100-2 of the card information including the issued card ID, card type, card contents (image, etc.) and the like via the network N (S309).
  • the registration unit 441 registers the card information issued in step S308 as the card owned by user U2 (S310). Specifically, the registration unit 441 registers in the user information 413 the owned card information 41351 including the issued card ID 41361 and the like in association with each other. At the same time, the registration unit 441 updates the card information history (S311). Specifically, the registration unit 441 sets the date and time 4141 as the authentication date and time and the detection date and time, sets the process type 4142 as issue or possession, sets the user ID 4143 as the user ID of the user U2, and sets the card ID 41441 as the card issued in step S308. ID.
  • the registration unit 441 associates the date and time 4141 , the processing type 4142 , the user ID 4143 and the card ID 41441 and registers them in the card information history 414 .
  • the registration unit 441 registers each piece of card information in the user information 413 and the card information history 414.
  • the user terminal 100-2 receives the card information from the card information management device 400 via the network N, and displays the card information on the screen (S312). User terminal 100-2 then stores the received card information in storage unit 120 (S313).
  • card information issued to a certain user can be properly registered and managed.
  • FIG. 12 is a diagram showing a display example of card information according to the second embodiment.
  • card information 801 is issued when user U2 is checked in by successfully performing face authentication using the check-in terminal (authentication terminal 200).
  • Card information 801 indicates that the rarity is normal.
  • FIG. 13 is a diagram showing a display example of a plurality of card information according to the second embodiment.
  • an example is shown in which two pieces of card information 802 and 803 are issued as a result of the user U3 making an inquiry to the staff member U4 and receiving customer service.
  • Card information 802 indicates that the card corresponds to staff U4 and has a rare degree.
  • the card information 803 indicates that the card is issued due to an increase in the probability of issuance according to customer service, and that the card is extremely rare.
  • FIG. 14 is a diagram showing another example of card information according to the second embodiment.
  • the card information 804 indicates that the card is a card issued by an arbitrary action and the rarity is rare.
  • the card information 805 indicates that the card is issued with an increased probability of being issued by being served by an excellent flight attendant, and that the rarity is super rare.
  • the card information 806 indicates that the card is issued with a low probability of issuance for normal actions, locations, etc., and is issued with an increased probability of issuance under special conditions of issuance, and that the rarity is extremely rare.
  • airports are assumed to be user detection points, which is one of the conditions for issuing card information.
  • General passengers are boarded on sightseeing flights that are carried out to maintain the performance of the aircraft, and at each airport visited by the sightseeing flights, local card information unique to the airport is issued only for sightseeing flights and provided to users. .
  • Sightseeing flight services may also be provided by charter flights.
  • the user may get off the aircraft at each airport and use the services in the airports of various places. These can increase opportunities for users to come into contact with various services of airports and airlines.
  • FIG. 15 is a diagram showing an example of an airport tour plan according to the second embodiment.
  • An airport tour plan connects airports that depart from, arrive at, or transit via a scenic flight service.
  • a user terminal of a user (passenger) of an aircraft of a sightseeing flight service establishes a wireless communication connection with a wireless communication base station in the aircraft after boarding the aircraft.
  • the wireless communication base station onboard the aircraft can acquire the terminal ID, user ID, or the like from the passenger's user terminal.
  • Sightseeing flight service aircraft land at Sendai Airport after taking off from Haneda Airport.
  • the radio communication base station on board establishes a connection for radio communication with the radio communication base station at Sendai Airport.
  • the radio communication base station in the aircraft transmits the location information of Sendai Airport, the terminal ID or user ID of the user terminal with which connection has already been established, and the effect of the sightseeing flight service (via the radio communication base station of the airport) to the card.
  • the information management device 400 is notified.
  • the card information management device 400 determines the issue probability of the local card information corresponding to Sendai Airport to be 100%, issues the local card information to the user, and sends the local card information to the user terminal. Notify information.
  • the probability of issuing the local card information is not limited to 100%, and may be higher than usual.
  • the sightseeing flight service may not land at each airport on the way, but may return to the airport from which it took off after passing over the vicinity of each airport.
  • the wireless communication base station in the aircraft when passing over the vicinity of each airport, the wireless communication base station in the aircraft establishes a wireless communication connection with each airport.
  • the radio communication base station in the aircraft transmits the location information of the airport, the terminal ID or user ID of the user terminal with which the connection has already been established, and the effect of the sightseeing flight service (via the radio communication base station of the airport) to the card information.
  • the management device 400 is notified.
  • the local card information corresponding to the airport passed through is issued to the passenger.
  • FIG. 16 is a diagram showing a display example of local card information according to the second embodiment.
  • Card information 807 is an example of local card information for the Tohoku area to which Sendai Airport belongs, and indicates that the rarity is extremely rare.
  • the sightseeing flight service aircraft After taking off from Sendai Airport, the sightseeing flight service aircraft departs from New Chitose (Hokkaido area), Fukuoka (Kyushu area), Kochi (Shikoku area), Okayama (Chugoku area), Kansai Airport (Kansai area), Chubu (Chubu). area) and land at Haneda Airport. Then, each time the aircraft lands at each airport, the card information management device 400 issues local card information corresponding to each airport and notifies the user terminal of the local card information.
  • FIG. 17 is a diagram showing another example of local card information according to the second embodiment.
  • Card information 808 is an example of local card information for the Hokkaido area to which New Chitose Airport belongs, and indicates that the rarity is rare.
  • Card information 809 is an example of local card information for the Kyushu area to which Fukuoka Airport belongs, and indicates that the rarity is rare.
  • Card information 810 is an example of local card information for the Kansai area to which Kansai International Airport (Kansai International Airport) belongs, and indicates that the rarity is super rare.
  • Card information 811 is an example of local card information for the Chubu area to which Chubu Centrair International Airport belongs, and indicates that the rarity is rare.
  • the card information management device 400 may provide additional privilege information when a combination of multiple owned cards registered for a specific user satisfies a predetermined condition. For example, points may be given when the local card information of all airports to/from which the sightseeing flight service described above is acquired. In other words, special points may be awarded as complete when card information of a specific combination can be acquired (collected). This motivates the user to collect various types of card information, and promotes the use of the service. Card information with a high degree of rarity may be issued as privilege information.
  • card transfer process It is assumed that card X has already been registered as a card owned by user U1, and card information has already been saved in user terminal 100-1. At this time, the user U1 attempts to assign (transfer) the card X to the user U2.
  • FIG. 18 is a sequence diagram showing the flow of card transfer processing according to the second embodiment.
  • the user terminal 100-1 displays the card information of the card X designated by the user U1 on the screen (S331).
  • the code information of the card X is displayed in the card information, or the code information is included even if it is not displayed.
  • Code information includes identification information such as a card ID as described above.
  • the user terminal 100-2 acquires the code information of the card X from the user terminal 100-1 (S332). For example, when the code information of the card X is displayed, the user terminal 100-2 takes an image of the code information of the card X displayed on the user terminal 100-1 with the camera according to the operation of the user U2. Then, the user terminal 100-2 identifies the area of the code information from the captured image, analyzes the code information, and identifies the information (card ID, etc.) of the card X (S333). When the code information of the card X is not displayed, the user terminals 100-1 and 100-2 establish a short-range wireless communication connection, and send the card X from the user terminal 100-1 to the user terminal 100-2. Code information may be transferred. Thereby, the user terminal 100-2 may acquire the code information of the card X from the user terminal 100-1.
  • the user terminal 100-2 then transmits a transfer request including the information on the card X and the user ID of the user U2 who is the transfer destination to the card information management device 400 via the network N (S334).
  • card information management device 400 receives a transfer request via network N from user terminal 100-2. Then, card information management device 400 identifies user U1 who owns card X based on the information on card X included in the transfer request (S335). Specifically, the identification unit 443 identifies the user ID associated with the owned card information including the card ID of the card X from the user information 413 .
  • the card information management device 400 updates the status of user U1's card X to used (S336). Further, the card information management device 400 registers the card X as the owned card of the user U2 (S337). Also, the card information management device 400 updates the card information history 414 (S338). For example, the registration unit 441 sets the date and time 4141 as the reception date and time of the transfer request, the processing type 4142 as "transfer", the user ID 4143 as the user ID of user U2 who is the transfer destination, and the card ID 41441 as the card ID of card X. Then, the registration unit 441 registers the associated record in the card information history 414 .
  • the card information management device 400 may transmit a transfer processing completion notification to the user terminal 100-1 that is the transfer source of the card information and the user terminal 100-2 that is the transfer destination.
  • user terminal 100-1 deletes card information 122 of card X from storage unit 120
  • user terminal 100-2 saves card information 122 of card X in storage unit 120.
  • card exchange process will be explained. It is assumed that card X has already been registered as a card owned by user U1, and card information has already been saved in user terminal 100-1. It is also assumed that card Y has already been registered as a card owned by user U2, and the card information has already been stored in user terminal 100-2. At this time, users U1 and U2 will explain an example of exchanging cards X and Y. FIG.
  • FIG. 19 is a sequence diagram showing the flow of card exchange processing according to the second embodiment.
  • the user terminal 100-1 accepts designation of the card X to be exchanged from the user U1 (S341). Further, the user terminal 100-2 accepts designation of the card Y to be exchanged from the user U2 (S342). The user terminal 100-1 then transmits information on the card X to the user terminal 100-2 (S343). Also, the user terminal 100-2 transmits information on the card Y to the user terminal 100-1 (S344).
  • the user terminals 100-1 and 100-2 may establish a short-range wireless communication connection.
  • the code information of card X may be transferred from user terminal 100-1 to user terminal 100-2
  • the code information of card Y may be transferred from user terminal 100-2 to user terminal 100-1.
  • the card information to be exchanged may be exchanged by direct communication between the user terminals.
  • user terminal 100-2 may transmit the code information of card Y to user terminal 100-1 in response to receiving the code information of card X from user terminal 100-1.
  • the user terminal 100-2 takes an image of the code information of the card X displayed on the user terminal 100-1 with the camera according to the operation of the user U2.
  • user terminal 100-1 may capture the code information of card Y displayed on user terminal 100-2 with a camera by user U1's operation.
  • the user terminal 100-1 transmits an exchange request including information on the cards X and Y to the card information management device 400 via the network N (S345).
  • the user terminal 100-1 transmits the card X to the user terminal 100-2 and receives the card Y from the user terminal 100-2, and then performs step S345.
  • the user terminal 100-2 may execute step S345. In that case, step S344 may be omitted.
  • the card information management device 400 receives an exchange request via the network N from the user terminal 100-1. Then, the card information management device 400 identifies the user U1 who owns the card X and the user U2 who owns the card Y based on the information of the cards X and Y included in the exchange request (S346). Specifically, the specifying unit 443 selects the user ID associated with the owned card information including the card ID of the card X and the owned card information including the card ID of the card Y from the user information 413 . identify the user ID.
  • the card information management device 400 converts the received exchange request into a first transfer request and a second transfer request (S347). Specifically, card information management device 400 generates a first transfer request for transferring card X from user U1 who is the current owner to user U2 who is the exchange destination. At the same time, card information management device 400 generates a second transfer request for transferring card Y from user U2 who is the current owner to user U1 who is the exchange destination.
  • the card information management device 400 processes as a first transfer request (S348). In other words, the card information management device 400 updates the status of the card X of the user U1 to used, and registers the card X as the owned card of the user U2. Further, the card information management device 400 processes as a second transfer request (S349). In other words, the card information management device 400 updates the status of the card Y of the user U2 to used, and registers the card Y as the owned card of the user U1.
  • the card information management device 400 updates the card information history 414 (S350). For example, the registration unit 441 sets the date and time 4141 as the reception date and time of the exchange request, the processing type 4142 as "exchange", the user ID 4143 as the user ID of user U2 who is the exchange destination, and the card ID 41441 as the card ID of card X. Then, the registration unit 441 registers the associated record in the card information history 414 . Similarly, the registration unit 441 sets the date and time 4141 as the reception date and time of the exchange request, the processing type 4142 as "exchange", the user ID 4143 as the user ID of the exchange destination user U1, and the card ID 41441 as the card ID of the card Y. Then, the registration unit 441 registers the associated record in the card information history 414 .
  • the card information management device 400 may transmit a notification of the completion of the exchange process to the user terminals 100-1 and 100-2, which are terminals for exchanging card information.
  • user terminal 100 - 1 deletes card information 122 of card X from storage unit 120 and stores card information 122 of card Y in storage unit 120 .
  • the user terminal 100 - 2 deletes the card information 122 of the card Y from the storage unit 120 and saves the card information 122 of the card X in the storage unit 120 .
  • card usage process will be explained. It is assumed that card Z and card W have already been registered as owned cards of user U1, and card information has already been saved in user terminal 100-1. At this time, an example in which user U1 uses a combination of cards Z and W for point exchange will be described.
  • FIG. 20 is a sequence diagram showing the flow of card use processing according to the second embodiment.
  • the user terminal 100-1 accepts designation of the cards Z and W to be used from the user U1 (S351).
  • the user terminal 100-1 accepts a point exchange designation from the user U1 as the usage details of the card (S352).
  • the user terminal 100-1 transmits a usage request including point exchange as usage details and cards Z and W as usage objects to the card information management device 400 via the network N (S353).
  • the card information management device 400 receives a usage request via the network N from the user terminal 100-1. Then, the card information management device 400 identifies the user U1 who owns the cards Z and W based on the information on the cards Z and W included in the usage request (S354). Specifically, the specifying unit 443 specifies, from the user information 413, the user ID associated with the combination of the owned card information including the card ID of the card Z and the owned card information including the card ID of the card W. do.
  • the card information management device 400 determines the number of points to be exchanged based on the combination of cards Z and W (S355). Specifically, the determination unit 444 identifies a reference value for the number of points to be exchanged based on the exchange definition 4151 of the card usage conditions 415 . Also, the determination unit 444 determines an increase in the number of points corresponding to the combination of the cards Z and W based on the combination definition 4152 of the card usage conditions 415 . Then, the determination unit 444 determines the number of points to be exchanged by adding the increment of the number of points to the specified reference value of the number of points. For example, in the case of a combination of cards with a low rarity, the number of points to be exchanged is the reference value. On the other hand, in the case of a combination of cards with a high rarity, the number of points to be exchanged is increased in addition to the reference value. A multiple may be used instead of the increment.
  • the card information management device 400 adds the determined number of points to the owned points 4134 of user U1 (S356).
  • the card information management device 400 updates the states of the cards Z and W of the user U1 to used (S357).
  • the card information management device 400 updates the card information history 414 (S358).
  • the registration unit 441 sets the date and time 4141 as the reception date and time of the use request, the processing type 4142 as "use", the user ID 4143 as the user ID of the user U1, the card ID 41441 as the card ID of the card Z, and the card ID 41442 as the card ID of the card Z. Let W be the card ID.
  • the registration unit 441 registers the associated record in the card information history 414 .
  • the card information management device 400 may transmit a completion notification of the use processing (point exchange) to the user terminal 100-1, which is the terminal using the card information.
  • the user terminal 100-1 deletes the card information 122 of the cards Z and W from the storage unit 120.
  • the card transfer process, card exchange process, and card use process described above should preferably require approval from the relevant user, a passcode, etc., in addition to the transfer request, exchange request, and use request. This is to prevent unauthorized transfer, exchange and use of card information.
  • the user terminal 100-2 acquires the passcode from the user terminal 100-1 of the transfer source user U1, and includes the passcode in the transfer request.
  • the transfer request of S334 of FIG. 18 includes the passcode of the user U1 who is the transfer source
  • the card information management device 400 preferably performs transfer processing from S335 onward.
  • the user terminal 100-1 acquires the passcode from the user terminal 100-2 of the user U2 who is the exchange partner, and includes the passcode in the exchange request. Then, when the exchange request of S345 of FIG. 19 includes the passcode of user U2 who is the exchange partner, the card information management device 400 preferably performs the exchange process from S346 onward. Also, in the card use process, the user terminal 100-1 acquires a passcode from the user U1, who is the point exchanger, and includes the passcode in the use request. Then, if the passcode of the user U1 of the point redeemer is included in the use request of S353 of FIG. 20, the card information management device 400 preferably performs the use processing of S354 and subsequent steps.
  • card transfer processing or card exchange processing when the card information management device 400 receives a transfer request or exchange request, it transmits a request for approval of the request to the user terminal of the other party. , card transfer processing or card exchange processing may be performed.
  • card usage processing when receiving a usage request, the card information management device 400 transmits a request for approval of the request to the user terminal of the user who is the point exchanger. Use processing may be performed.
  • the use of transportation by general passengers such as families has decreased. Therefore, there is a demand for measures to increase the number of users of a given service.
  • simply issuing cards at random as in Patent Document 1 is not sufficient as a measure to increase the number of users of the service. Therefore, in the second embodiment, the user can obtain various types of card information due to actions related to use of the service. Therefore, the user may use the aircraft for the motive of collecting cards or exchanging for miles. Therefore, the aviation industry including airlines can be activated.
  • the card information issuance probability is determined based on the service identified from the detected behavior of the user.
  • the card information issuance probability fluctuates to some extent depending on the behavior of the user.
  • the issued card information may differ. Therefore, it is possible to further motivate the user to collect card information.
  • the card information issuing service may be provided to employees of partner companies of airlines and their families.
  • the rarity since the higher the rarity, the better the points and services that are added, the user will want a card with a higher rarity, which can contribute to the further activation of the service.
  • the service provided to the user is an example of a service provided by means of transportation provided by a transportation facility or the like.
  • transportation means include, but are not limited to, airplanes, trains, buses, taxis, ships, and the like. Therefore, it can be said that the detection unit according to the second embodiment detects the user's behavior related to the use of the service by means of transportation.
  • the services provided to users are not limited to these.
  • Embodiment 3 is a modification of Embodiment 2 described above.
  • a physical card is issued as card information.
  • the physical card is not an electronic medium, but a paper medium or a plastic card with card information printed or displayed, or a card with an IC chip on which the card information is electronically recorded and coated with plastic. mentioned.
  • the card information management device 400 needs to appropriately manage the physical cards issued and owned by each user within the user information 413 .
  • FIG. 21 is a block diagram showing the overall configuration of the card information management system 1000a according to the third embodiment.
  • Card information management system 1000a has card issuing terminal 301 further installed in area 602, and card information management device 400 is replaced with card information management device 400a, as compared with FIG. 3 described above.
  • the physical card 820 is a card issued by the card issuing terminal 301 in response to an issuing instruction from the card information management device 400a. 21, illustration of the area 603 is omitted.
  • Other configurations are the same as those in FIG. 3 described above, so in the following description, illustrations and descriptions of overlapping descriptions will be omitted as appropriate.
  • the card issuing terminal 301 is an information terminal connected to the network N. Alternatively, card issuing terminal 301 may be connected to authentication terminal 200 .
  • the card issuing terminal 301 issues a physical card 820 in response to an issuing instruction from the card information management device 400a.
  • the card issuing terminal 301 may print the card information 821 included in the issuing instruction on a paper medium or plastic card as a physical card 820 .
  • the card issuing terminal 301 may record the card information 821 included in the issuing instruction in a card in which an IC chip is embedded in advance, and use it as a physical card 820 .
  • the card embedded with the IC chip may be, for example, a contactless IC card.
  • User U2 receives the physical card 820 issued by the card issuing terminal 301.
  • User terminal 100-2 may read code information from issued physical card 820 in response to an operation by user U2, and store card information 122 specified by analyzing the code information in storage unit 120. . Further, the user terminal 100-2 may transmit a registration request including the card information 821 printed or recorded on the physical card 820 and the user ID of the user U2 to the card information management device 400a. That is, the user terminal 100-2 issues the registration request when the card information 821 recorded in the physical card 820 issued by the card issuing terminal 301 in response to the issuing instruction is read by the user terminal 100-2 of the user U2. may be sent.
  • the issuing unit 445 of the card information management device 400a transmits an instruction to issue the issued card information to the card issuing terminal 301 installed at the point where the detected action was performed.
  • the issuing instruction may include an instruction to readably record the issued card information as the physical card 720 described above.
  • the registration unit 441 of the card information management device 400a registers the issued card information as the user's owned card in response to the above-described registration request.
  • FIG. 22 is a sequence diagram showing the flow of physical card issuing processing according to the third embodiment.
  • the issuing unit 445 of the card information management device 400a sends the card issuing terminal 301 installed in the area 602 a physical card in which the issued card information is readable.
  • An issue instruction is transmitted (S401).
  • the card issuing terminal 301 receives an issuing instruction via the network N from the card information management device 400a. Then, the card issuing terminal 301 issues a physical card P in which the card information 821 is recorded in the IC chip according to the received issuing instruction (S402).
  • the user terminal 100-2 reads the code information from the physical card P using a camera or a non-contact type IC card reader (not shown) according to the operation of the user U2 (S403).
  • the user terminal 100-2 stores the card information 122 specified by analyzing the read code information in the storage unit 120 (S404). Further, the user terminal 100-2 transmits a registration request including the read card information 821 (card P) and the user ID of the user U2 to the card information management device 400a via the network N (S405).
  • the card information management device 400a receives the registration request via the network N from the user terminal 100-2. Then, card information management device 400a identifies card P included in the registration request and user U2 corresponding to the user ID. Then, the card information management device 400a registers the card P as the owned card of the user U2 (S406). Also, the card information management device 400a updates the card information history 414 (S407).
  • the third embodiment it is possible to appropriately register and manage the card information of the physical card issued to a certain user. In particular, it is possible to appropriately synchronize the card information of the physical card actually possessed by the user, the card information in the user terminal, and the information of the owned card managed by the card information management device 400a.
  • the card information management device 400a can prevent the use. For example, it is assumed that the code information of the physical card P illegally obtained by the user U1 is read by the user terminal 100-1. At this time, the user terminal 100-1 acquires card information by analyzing the read code information, and after steps S351 and S352 in FIG. do. In this case, card information management device 400a identifies user U2 who owns card P based on the information on card P included in the received usage request. Therefore, card information management device 400a determines that user U1 is not the owner of card P because user U1 included in the received usage request is different from specified user U2.
  • the card information management device 400a replies to the user terminal 100-1 via the network N to the effect that the card cannot be used in response to the use request, and does not perform the use process. This is the same for transfer requests and exchange requests. Therefore, even if it is a physical card, unauthorized use, transfer, or exchange can be prevented.
  • the card transfer processing, card exchange processing, and card use processing may require the approval of the relevant user, a passcode, etc., in addition to the transfer request, exchange request, and use request. desirable.
  • card information management device 400 and the authentication device 500 are described as separate information processing devices, but they may be the same.
  • card information management device 400 may further associate facial feature information with user ID 4131 of user information 413 and register it.
  • the control unit 440 may further include the functions of the face detection unit 520, the feature point extraction unit 530, the registration unit 540, and the authentication unit 550 shown in FIG.
  • the program includes instructions (or software code) that, when read into a computer, cause the computer to perform one or more of the functions described in the embodiments.
  • the program may be stored in a non-transitory computer-readable medium or tangible storage medium.
  • computer readable media or tangible storage media may include random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drives (SSD) or other memory technology, CDs - ROM, digital versatile disc (DVD), Blu-ray disc or other optical disc storage, magnetic cassette, magnetic tape, magnetic disc storage or other magnetic storage device.
  • the program may be transmitted on a transitory computer-readable medium or communication medium.
  • transitory computer readable media or communication media include electrical, optical, acoustic, or other forms of propagated signals.
  • (Appendix 2) 1. The card information management apparatus according to appendix 1, further comprising notification means for notifying the terminal of the user of the issued card information.
  • (Appendix 3) The detection means is 3.
  • the card information management device according to appendix 1 or 2, wherein the behavior is detected when the user is successfully authenticated via an authentication terminal installed at a specific point.
  • Appendix 4 further comprising determining means for determining the issuance probability of each of the plurality of types of card information based on the service related to the detected behavior; 4.
  • the card information management device according to any one of appendices 1 to 3, wherein the issuing means issues card information corresponding to part of the plurality of types of card information based on the determined issuance probability.
  • the determining means is The card information management device according to appendix 4, wherein when the detected behavior satisfies a probability increase condition, the issuance probability is determined to be higher for specific card information than for other card information based on the characteristics.
  • the probability increase condition is The card information management device according to appendix 5, including at least one of that the detected action was performed at a specific point, or that a service level provided to the user related to the detected action is equal to or higher than a predetermined level. .
  • the probability increase condition is 7.
  • the determining means is In response to a request for use of the owned card, determine usage details based on characteristics defined for the owned card; The registration means 8.
  • the card information management device according to any one of appendices 4 to 7, wherein the determined usage content is registered in association with the user of the owned card, and the card owned by the user is updated as used.
  • the determining means is determining the content of use based on a combination of characteristics defined for each of the specified owned cards in response to the use request specifying two or more of the owned cards;
  • the registration means The card information management device according to appendix 8, wherein the determined usage content is registered in association with the user of the owned card, and each of the designated owned cards of the user is updated as used.
  • the determining means is Determining the value information after conversion into the electronic value information as the usage content based on the characteristics defined in the owned card in response to the use request for converting the owned card into the electronic value information
  • the card information management device according to appendix 8 or 9.
  • the determining means is any of Appendices 8 to 10, determining the changed service level as the usage content based on the characteristics defined in the owned card in response to the use request for changing the service level using the owned card 1.
  • the card information management device according to 1.
  • the registration means When a transfer request for transferring the owned card from the first user to the second user is received, the owned card of the first user is regarded as used, and the owned card is associated with the second user. 12.
  • the card information management device according to any one of appendices 1 to 11.
  • the registration means receiving the transfer request transmitted by reading the owned card displayed on the first terminal of the first user by the second terminal of the second user. Information management device.
  • the registration means Transferring said first owned card from said first user to said second user when receiving a request to exchange a first owned card of a first user for a second owned card of a second user and a second transfer request to transfer said second possession card from said second user to said first user.
  • the card information management device according to appendix 12 or 13.
  • the issuing means is Sending an instruction to issue a physical card in which the issued card information is recorded in a readable manner to a card issuing terminal installed at the point where the action was performed;
  • the registration means the issued card information in response to a registration request transmitted by reading the card information recorded in the physical card issued by the card issuing terminal in response to the issuance instruction by the user terminal; , the card information management device according to any one of appendices 1 to 14, which is registered as a card owned by the user.
  • the registration means 16 The card information according to any one of appendices 1 to 15, wherein predetermined privilege information is registered in association with the user when a combination of a plurality of owned cards registered in association with the user satisfies privilege conditions.
  • the detection means is 17.
  • the card information management device according to any one of additional notes 1 to 16, which detects a user's behavior related to use of a service by means of transportation.
  • the service is a service related to at least one of the use of airport facilities or equipment, the procedures at the airport, or the use of aircraft;
  • the detection means is An application for using the service has been activated in the user terminal operated by the user, and a connection has been established by the user terminal receiving radio waves from a radio base station installed at a specific point in the airport.
  • (Appendix 20) a detection device for detecting user behavior associated with use of a predetermined service; and a card information management device,
  • the card information management device Issuing means for issuing card information corresponding to a portion of a plurality of types of card information having different characteristics defined based on the service related to the behavior detected by the detection device; registration means for registering the issued card information as a card owned by the user involved in the detected behavior; card information management system.
  • the card information management device 21 The card information management device 21.
  • (Appendix 22) the computer detecting user behavior associated with the use of a given service; issuing card information corresponding to a part of a plurality of types of card information having different characteristics defined based on the service related to the detected behavior; registering the issued card information as a card owned by the user involved in the detected behavior; Card information management method.
  • (Appendix 23) a detection process for detecting user behavior related to use of a predetermined service; Issuing processing for issuing card information corresponding to a portion of a plurality of types of card information having different characteristics defined based on the service related to the detected behavior; a registration process of registering the issued card information as a card owned by the user involved in the detected action;
  • a non-transitory computer-readable medium storing a card information management program that causes a computer to execute
  • card information management device 11 detection unit 12 issuance unit 13 registration unit 1000 card information management system 1000a card information management system U1 user U2 user U3 user U4 staff N network 100 user terminal 100-1 user terminal 100-2 user terminal 100-3 User terminal 100-4 Staff terminal 110 Camera 120 Storage unit 121 Program 122 Card information 130 Memory 140 Communication unit 150 Input/output unit 160 Control unit 161 Wireless processing unit 162 Card processing unit 163 Display control unit 200 Authentication terminal 210 Camera 220 Storage unit 221 program 230 memory 240 communication unit 250 input/output unit 260 control unit 261 display control unit 262 authentication request unit 263 processing control unit 300 wireless base station 301 card issuing terminal 400 card information management device 400a card information management device 410 storage unit 411 program 412 card Definition information 4121 Card definition ID 4122 Characteristic information 41221 Card type 41222 Card contents 41223 Issuance conditions 41224 Contents of use 4123 Standard issuance probability 413 User information 4131 User ID 4132 Personal information 4133 Member rank 4134 Possession points 41351 Possession card information 41361 Card ID 4

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Abstract

Ce dispositif de gestion d'informations de carte (1) comprend : une unité de détection (11) qui détecte un comportement d'utilisateur lié à l'utilisation d'un service prédéterminé ; une unité d'émission (12) qui émet, sur la base d'un service lié au comportement détecté, des informations de carte correspondant à une partie d'une pluralité de types d'informations de carte ayant différentes caractéristiques définies ; et une unité d'enregistrement (13) qui enregistre les informations de carte émises comme celle d'une carte possédée par l'utilisateur concerné par le comportement détecté, et comprend en outre un moyen de notification pour notifier au terminal de l'utilisateur les informations de carte émises.
PCT/JP2021/026176 2021-07-12 2021-07-12 Dispositif, système et procédé de gestion d'informations de carte, et support lisible par ordinateur WO2023286134A1 (fr)

Priority Applications (2)

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