WO2023170866A1

WO2023170866A1 - Solution provision system and solution provision method

Info

Publication number: WO2023170866A1
Application number: PCT/JP2022/010598
Authority: WO
Inventors: 和明直江; 裕美子上野; 伸一藤原; 一成佐藤; 修一田中
Original assignee: 株式会社日立ハイテク
Priority date: 2022-03-10
Filing date: 2022-03-10
Publication date: 2023-09-14
Also published as: TW202336675A

Abstract

An issue with respect to a component being supplied by a supplier is ascertained, and a suitable solution for solving the issue is provided to the supplier.　This solution provision system 200 comprises: a customer terminal device 220 for ordering a component; supplier terminal devices 231-233 for supplying the component to a customer in accordance with the order from the customer; and a server device 210 to which the terminal device 220 and the terminal devices 231-233 are communicably connected, the server device 210 receiving quality information pertaining to the component supplied by the supplier from the terminal devices 231-233, and providing, to the terminal devices 231-233 on the basis of the received quality information, a solution for solving an issue relating to the component.

Description

Solution provision system and solution provision method

The present disclosure relates to a solution providing system and a solution providing method.

There is a growing need to connect supply chains against the backdrop of BCP (Business Continuity Planning) and compliance with environmental regulations. The ordering party requests the supplier to provide information such as business partner information and quality information in order to understand the supply chain, but since there is no particular benefit for the supplier to provide such information, It is difficult to obtain cooperation from

In addition, with the promotion of DX (digital transformation), companies and factories are able to visualize information about products and parts, but the scope of providing visualized information is limited to their own companies and factories. The reality is that there are. Therefore, it is difficult to understand the issues from the visualized information, and it is difficult to find appropriate solutions to solve the issues. In this way, visualization of information limited to one's own company or factory does not lead to improvements at the manufacturing site.

Patent Document 1 discloses an intermediary system in which an order source (buyer) terminal and a plurality of order destinations (suppliers) terminals are connected to an intermediary device. The intermediary device of Patent Document 1 can provide a supplied product that matches the desired purchase product from among a plurality of suppliers based on information on the desired product that the buyer desires to purchase and specifications of the supplied product supplied by the supplier. select suppliers that are

Patent No. 6410994

However, Patent Document 1 does not mention anything about understanding problems with products supplied by suppliers or providing solutions to solve those problems.

Therefore, the present disclosure provides a solution providing system and a solution providing method that are capable of grasping problems with parts supplied by a supplier and providing the supplier with an appropriate solution to solve the problem.

In order to solve the above problems, the solution providing system of the present disclosure includes an ordering source terminal device of an ordering source that orders parts, and an ordering destination of the ordering party that supplies parts to the ordering source in response to the order from the ordering source. A server device to which a terminal device, an order source terminal device, and a supplier terminal device are communicably connected, the server device receiving quality information of parts supplied by the supplier from the supplier terminal device, and transmitting the received quality information. and a server device that selects a solution that solves problems related to parts based on the evaluation results of quality information, and provides the selected solution to the terminal device of the supplier.

According to the present disclosure, it is possible to understand the problems with the parts that the customer supplies and provide the customer with an appropriate solution to solve the problem.

Problems, configurations, and effects other than those described above will be made clear by the description of the embodiments below.

1 is a schematic diagram showing a product supply chain. FIG. 1 is a block diagram showing the overall configuration of a solution providing system. FIG. 2 is a block diagram showing the hardware configuration of a server device and a terminal device. It is a diagram showing quality information and quality index condition information. It is a diagram showing manufacturing site improvement solution information and participating company information. This is a quality information upload screen displayed on the display unit of the supplier's terminal device. This is a performance display screen displayed on the display unit of the client's terminal device. This is a performance analysis screen displayed on the display unit of the client's terminal device. This is a manufacturing site improvement solution provision screen displayed on the display unit of the client's terminal device. This is a performance summary screen displayed on the display unit of the ordering source's terminal device. This is a supply chain screen displayed on the display unit of the ordering source's terminal device. It is a flowchart for uploading quality information from a supplier to a server device. 2 is a flowchart for evaluating quality information received from a supplier and providing a solution. It is a flowchart for displaying each screen on the terminal device of the order destination. It is a flowchart for displaying each screen on the terminal device of the ordering source.

Embodiments of the present disclosure will be described in detail based on the drawings. It goes without saying that in the following embodiments, the configuration (including the steps in the flowcharts) is not necessarily essential, except when specifically specified or when it is considered to be clearly essential in principle. Embodiments suitable for the present disclosure will be described below with reference to the drawings.

<Supply chain>
FIG. 1 is a schematic diagram showing a product supply chain. With reference to FIG. 1, a supply chain 100 for products (finished products) completed by an ordering source 110 will be described. The supply chain 100 includes an ordering source 110 that orders component parts of a finished product, one or more first-tier suppliers 121 that directly supply parts to the ordering source 110, and the first-tier suppliers 121. It is composed of one or more second-tier suppliers 122 that supply parts, and one or more N-tier suppliers 123 that supply parts to the (N-1) tier suppliers. N is an integer of 2 or more.

The parts supplied to the ordering source 110 include not only the hardware that makes up the finished product, but also the software that makes up the finished product. In the supply chain related to finished products of the ordering source 110, the N-tier supplier may be a supplier other than the N-tier supplier in a supply chain related to another finished product.

<Solution provision system>
FIG. 2 is a block diagram showing the overall configuration of the solution providing system. The solution providing system 200 includes a server device 210 configured with a cloud server or the like, and one or more

terminal devices

220, 231, 232, and 233 that are communicably connected to the server device 210 via a communication line 240. Be prepared. The server device 210 may be a server device provided by a cloud service provider, or may be a dedicated server device for the solution providing system 200. The terminal device 220 is a terminal device (orderer terminal device) of the orderer 110 shown in FIG. This is a terminal device (supplier terminal device) of the supplier 122 and the Nth layer supplier 123. The

terminal devices

220, 231, 232, and 233 are information processing devices that have a communication function capable of communicating with external devices, and are personal computers, smartphones, tablets, and the like. In the solution providing system 200, not only the terminal device 220 of the ordering source 110 and the terminal device 231 of the first layer supplier 121, but also the terminal device 232 of the second layer supplier 122 that does not directly supply parts to the ordering source 110, and the terminal device 232 of the A terminal device 233 of the layer supplier 123 is communicably connected to the server device 210. The communication method of the

terminal devices

220, 231, 232, and 233 may be wired or wireless. The communication line 240 may be an Internet line or a dedicated line.

<Server device>
The server device 210 includes a storage section 211, a calculation section 212, and a communication section 213. The storage unit 211 is, for example, an HDD (hard disk drive) or an SSD (solid state drive), and stores a quality information storage unit 211a, a quality index condition storage unit 211b, a manufacturing site improvement solution storage unit 211c, and a participating company information storage unit. It has a section 211d. The quality information storage unit 211a stores process information and quality information uploaded by the terminal devices 231 to 233 of the suppliers 121 to 123. The quality index condition storage unit 211b stores information indicating conditions to be compared with the quality index calculated from the received quality information (hereinafter referred to as quality index condition information). The manufacturing site improvement solution storage unit 211c stores a list of solutions that can be provided to the terminal devices 231-233 of the suppliers 121-123. Participating company information storage unit 211d stores information on companies (order source 110, order destinations 121 to 123) that participate in the solution providing system 200.

The calculation unit 212 is a computer system having a processor, memory, etc., and includes a quality index calculation unit 212a, a manufacturing site improvement solution evaluation unit 212b, and a screen data creation unit 212c. The quality index calculation unit 212a calculates a quality index from the quality information received from the terminal devices 231 to 233 of the suppliers 121 to 123. For example, upon receiving the start date and time and end date and time of a certain process as quality information, the quality index calculation unit 212a calculates lead time as a quality index from the start date and time and end date and time. Further, upon receiving the number of manufactured parts and the number of non-defective parts as quality information, the quality index calculation unit 212a calculates a pass rate as a quality index from the number of manufactured parts and the number of non-defective parts. The quality information received from the terminal devices 231 to 233 of the suppliers 121 to 123 may be the quality index. In this case, the quality index calculation unit 212a uses the received quality information as a quality index. The screen data creation unit 212c generates screen data related to the screen provided to the terminal device 220 of the ordering source 110 (for example, HTML data for displaying the screen on the web browser of the terminal device 220), and the terminal devices 231 of the ordering parties 121 to 123. 233 (for example, HTML data for displaying the screen on the web browsers of the terminal devices 231 to 233).

The communication unit 213 is a NIC (network interface controller) and controls data transmission and reception with the communication line 240.

<Hardware configuration of server device>
FIG. 3 is a block diagram showing the hardware configuration of the server device and the terminal device. The hardware configuration of the server device 210 will be described with reference to FIG. 3(a). The server device 210 includes the storage section 211, the calculation section 212, and the communication section 213 as described above. The calculation unit 212 includes a processor 301, a main storage unit 302, an auxiliary storage unit 303, an input/output interface (hereinafter, the interface is abbreviated as I/F) 304, a communication I/F 305, and each of the above-described components. A bus 306 that communicably connects the modules.

The processor 301 is a central processing unit that controls the operation of each part of the server device 210. The processor 301 is, for example, a CPU (Central Processing Unit), a DSP (Digital Signal Processor), or an ASIC (Application Specific Integrated Circuit). The processor 301 deploys a program (for example, a web application 307) stored in the auxiliary storage unit 303 or the storage unit 211 into the work area of the main storage unit 302, and executes the program. The main storage unit 302 temporarily stores programs executed by the processor 301, data processed by the processor, and the like. The main storage unit 302 is a flash memory, RAM (Random Access Memory), or the like. The auxiliary storage unit 303 stores various programs (for example, a boot program) and various data. The auxiliary storage unit 303 is a ROM (Read Only Memory) or the like. The input/output I/F 304 is an interface with an input/output device, and is connected to the storage unit 211. Further, the communication I/F 305 is an interface with the communication unit 213, and the communication unit 213 is connected thereto.

<Hardware configuration of terminal device>
Next, the hardware configuration of the

terminal devices

220 and 231 to 233 will be explained with reference to FIG. 3(b). Descriptions of configurations equivalent to the hardware configuration of the server device 210 will be omitted as appropriate. The

terminal devices

220 and 231 to 233 include a storage section 311, a calculation section 312, a communication section 313, a display section 314, and an input section 315. The display unit 314 is, for example, a liquid crystal monitor. The input unit 315 is, for example, a keyboard, a mouse, a touch sensor provided on the surface of the display unit 314, or the like. Similar to the calculation unit 212, the calculation unit 312 includes a processor 351, a main storage unit 352, an auxiliary storage unit 353, an input/output I/F 354, a communication I/F 355, and a bus 356. The processor 351 deploys the program (for example, the web browser 357) stored in the storage unit 311 into the work area of the main storage unit 352 and executes the program.

<Quality information>
FIG. 4 is a diagram showing quality information and quality index condition information. First, quality information 410 will be explained with reference to FIG. 4(a). Each of the terminal devices 231 to 233 of the suppliers 121 to 123 connected to the server device 210 can upload quality information 410 to the server device 210. The quality information 410 uploaded to the server device 210 is stored in the quality information storage section 211a of the storage section 211. The quality information 410 includes at least one of the following: part name, manufacturing process, pass rate by process, lead time by process, standard working time by process, equipment operating time, overall passing rate, overall lead time, overall standard working time, and cost. including. For example, as shown in (a) of FIG. 4, the quality information storage unit 211a stores the pass rate a1 [%] and lead time b1 [days] in the manufacturing process "A" of a part whose name is "AA-A". , and the standard working time c1 [days]. The quality information storage unit 211a also stores the equipment operating time d1 [days] of the part whose part name is "AA-A", the overall pass rate e [%], the overall lead time f [days], the overall standard working time g[ day] and cost h [¥/piece]. The units of each information are not limited to the above units. The manufacturing process includes a processing process, an assembly process, an inspection process, etc.

<Quality index condition information>
Next, the quality index condition information 420 will be explained with reference to FIG. 4(b). The server device 210 stores conditions (quality index conditions) to be compared with the quality information 410 uploaded from the terminal devices 231 to 233 of the suppliers 121 to 123. Quality index condition information 420 indicating this condition is stored in the quality index condition storage section 211b of the storage section 211 of the server device 210. In the example of FIG. 4(b), quality index conditions are stored for each manufacturing process. The quality index condition information 420 includes at least one of manufacturing process, pass rate by process, lead time by process, standard working time by process, equipment operating time, overall passing rate, overall lead time, overall standard working time, and cost. include. For example, as shown in FIG. 4(b), the quality index condition information 420 stores the pass rate A1 [%], lead time B1 [days], and standard working time C1 [days] in manufacturing process "A". do. The pass rate A1 [%], lead time B1 [days], and standard working time C1 [days] in this manufacturing process "A" are respectively the pass rate a1 [%] and lead time b1 [days] in the quality information 410. , and the standard working time c1 [days]. In addition, the quality index condition information 420 includes equipment operating time D [days], overall pass rate E [%], overall lead time F [days], overall standard working time G [days], and cost H [¥/piece]. remember. Each of these equipment operating time D [days], overall pass rate E [%], overall lead time F [days], overall standard working time G [days], and cost H [¥/piece] is the quality information 410. It is compared with the equipment operating time d [days], the overall pass rate e [%], the overall lead time f [days], the overall standard working time g [days], and the cost h [¥/piece]. In this way, the quality of each value of the quality information 410 is compared and evaluated by the manufacturing site improvement solution evaluation unit 212b.

<Manufacturing site improvement solution information>
FIG. 5 is a diagram showing manufacturing site improvement solution information and participating company information. First, manufacturing site improvement solution information 510 will be explained with reference to FIG. 5(c). The manufacturing site improvement solution information 510 is a list of information on solutions that can be provided to the suppliers 121 to 123. The manufacturing site improvement solution information 510 is stored in the manufacturing site improvement solution storage section 211c of the storage section 211 of the server device 210. If the manufacturing site improvement solution evaluation unit 212b determines that the pass rate a1 [%] in the manufacturing process “A” of a part whose part name is “AA-A” is lower than the pass rate A1 [%], the manufacturing site improvement solution The evaluation unit 212b provides manufacturing site improvement solution information for manufacturing process A to the supplier who has uploaded the quality information. The manufacturing site improvement solution information 510 includes a solution name, manufacturing process, and link. For example, a solution with the solution name "Solution α" is a solution that solves a problem in manufacturing process A, and its detailed link destination is "https://aaa.aa.aa".

<Participating company information>
Next, the participating company information 520 will be explained with reference to FIG. 5(d). Participating company information 520 stores information on participating companies (ordering source 110, ordering destinations 121 to 123) that participate in the solution providing system. The participating company information 520 is stored in the participating company information storage section 211d of the storage section 211 of the server device 210. Participating company information 520 includes participating company name, login ID, login password, and role. The server device 210 provides services and screens depending on the role (order source, order destination).

<Providing screen to supplier: Quality information upload screen>
FIG. 6 is a quality information upload screen displayed on the display unit of the supplier's terminal device. A quality information upload screen 600 is displayed on the display section 314 of the terminal devices 231 to 233 of the suppliers 121 to 123. For example, the quality information upload screen 600 is a screen displayed by the web browsers 357 of the terminal devices 231 to 233 based on screen data such as HTML data provided by the web application 307 executed on the server device 210. The performance display screen 700, performance analysis screen 800, manufacturing site improvement solution provision screen 900, performance aggregation screen 1000, and supply chain screen 1100 described below are also the same, and the terminal device 231 displays screen data provided by the Web application 307. This is the screen displayed by the web browser 357 of ~233. Note that in this embodiment, an example in which the web application 307 displays a screen on the web browser 357 will be described, but the screens displayed by the

terminal devices

220 and 231 to 233 are executed by the

terminal devices

220 and 231 to 233. It may also be a screen displayed by a native app or hybrid app. On the quality information upload screen 600, the content of quality information can be input. The quality information to be uploaded includes at least one of part name, manufacturing process, pass rate, lead time, standard working time, equipment operating time, overall pass rate, overall lead time, overall standard working time, and cost.

Users of the terminal devices 231 to 233 can move the cursor 602 to input, edit, and confirm each content of quality information. After inputting each content of the quality information, the users of the terminal devices 231 to 233 upload each content of the quality information to the server device 210 by selecting the upload button 601 (explicit instruction from the user). Note that a confirmation screen may be displayed after pressing the upload button 601, and each content of the quality information may be uploaded to the server device 210 according to explicit instructions from the user on this confirmation screen. Each content of quality information uploaded using the quality information upload screen 600 is stored in the quality information storage unit 211a of the server device 210.

<Provided screen to supplier: Results display screen>
FIG. 7 is a performance display screen displayed on the display unit of the client's terminal device. On the display unit 314 of the terminal devices 231 to 233 of the suppliers 121 to 123, a performance display screen 700 showing the quality performance of the parts is displayed. The performance display screen 700 includes graphical information 701 showing the pass rate for each part and graphical information 702 showing the lead time for each part.

<Provided screen to supplier: Performance analysis screen>
FIG. 8 is a performance analysis screen displayed on the display unit of the client's terminal device. A performance analysis screen 800 showing an analysis of component quality is displayed on the display unit 314 of the terminal devices 231 to 233 of the suppliers 121 to 123. The performance analysis screen 800 includes graphical information 801 showing the pass rate for each process and graphical information 802 showing the change in the pass rate over time. The performance analysis screen 800 shows the lead time for each process, the change in lead time, the standard work time for each process, the change in standard work time, the change in equipment operating time, the change in overall pass rate over time, and the change in overall lead time. Graphical information on the time course and the time course of the overall standard work time may be displayed.

<Provision screen to supplier: Site improvement solution provision screen>
FIG. 9 shows a manufacturing site improvement solution providing screen displayed on the display unit of the client's terminal device. A manufacturing site improvement solution providing screen 900 is displayed on the display units 314 of the terminal devices 231 to 233 of the suppliers 121 to 123. The manufacturing site improvement solution providing screen 900 displays one or more pieces of solution information 901 for solving the problems of the suppliers 121 to 123. Solution information 901 includes a solution name, a manufacturing process name, and link information indicating details of the solution. For example, if the manufacturing site improvement solution evaluation unit 212b evaluates that there is a problem in the manufacturing process A at DEF Company, the manufacturing site improvement solution evaluation unit 212b will list the solutions stored in the manufacturing site improvement solution storage unit 211c. From among these, one or more solutions will be provided to DEF to solve the problems in manufacturing process A. The display order of solutions in the solution information 901 can be changed depending on the issues of the suppliers 121 to 123. For example, solutions for solving problems in the manufacturing process can be displayed in the order of the manufacturing process in which the difference between the quality information 410 and the quality index condition information 420 is large. Specifically, there are manufacturing processes A and B in which quality information is lower than the quality index condition, and the difference between the quality information and quality index condition information in manufacturing process A is the difference between the quality information and quality index condition information in manufacturing process B. If the difference is large, the solutions in the solution information 901 can be displayed in the order of solutions for solving problems in manufacturing process A, solutions for solving problems in manufacturing process B, and so on. Similarly, if there are three or more manufacturing processes where the quality information is lower than the quality index condition, solutions for solving problems in the manufacturing process can be displayed in order of the quality information with the largest difference between the quality index conditions. . This allows the suppliers 121 to 123 to find effective solutions in a shorter time. The manufacturing site improvement solution providing screen 900 displays a link for solution α, a link for α-1, and a link for α-2 provided by the manufacturing site improvement solution evaluation unit 212b.

<Provided screen to orderer: Component performance summary screen>
FIG. 10 is a performance summary screen displayed on the display unit of the ordering source's terminal device. On the display unit 314 of the terminal device 220 of the orderer 110, a performance summary screen 1000 of the component parts that make up the finished product of the orderer 110 is displayed. The performance summary screen 1000 displays the supplier and quality information of component parts AA-A, AA-B, and AA-C that make up the product (finished product) AA of ABC Company, which is the ordering source 110. In the example of FIG. 10, the pass rate and lead time are displayed as quality information.

<Provision screen to orderer: Parts supply chain screen>
FIG. 11 is a supply chain screen displayed on the display unit of the ordering source's terminal device. The display unit 314 of the terminal device 220 of the orderer 110 displays a supply chain screen 1100 that includes information 1101 indicating the supply chain of the component parts that make up the finished product of the orderer 110. In the example of FIG. 11, the supply chain shows that the component AA-A that constitutes the finished product of the orderer 110 is delivered from the orderer DEF company to the orderer ABC company via XXX company and YYY company. Information 1101 indicating .

<Uploading quality information on the supplier's terminal device>
FIG. 12 is a flowchart for uploading quality information from a supplier to a server device. Referring to FIG. 12, the process of uploading quality information from the terminal devices 231 to 233 of the suppliers 121 to 123 to the server device 210 will be described. Each step in FIG. 12 is executed by the calculation unit 312 of the terminal devices 231 to 233.

First, the calculation unit 312 starts an application such as the web browser 357 and logs into the solution providing system provided by the server device 210 by entering a login ID and a login password on the login screen. If the login is successful, the quality information upload screen 600, performance display screen 700, performance analysis screen 800, and manufacturing site improvement solution provision screen 900 can be displayed on the display unit 314 of the terminal devices 231 to 233.

First, the calculation unit 312 displays the quality information upload screen 600 on the display unit 314 (S1201). On the quality information upload screen 600, the users of the terminal devices 231 to 233 input quality information (S1202). Users of the terminal devices 231 to 233 can check and edit the input quality information on the quality information upload screen 600. Then, the users of the terminal devices 231 to 233 press the upload button 601 on the quality information upload screen 600 (S1203). In accordance with the user's explicit instruction to upload quality information, the calculation unit 312 transmits the quality information input to the quality information upload screen 600 to the server device 210 via the communication unit 313 (S1204). The calculation unit 212 of the server device 210 stores the quality information transmitted from the terminal devices 231 to 233 in the quality information storage unit 211a (S1205).

<Evaluation of quality information in server equipment and solution provision method>
FIG. 13 is a flowchart for evaluating quality information received from a supplier and providing a solution. Referring to FIG. 13, a process for evaluating quality information received from the terminal devices 231 to 233 of the suppliers 121 to 123 will be described. Each step in FIG. 13 is executed by the calculation unit 212 of the server device 210.

First, the calculation unit 212 receives quality information uploaded from each participating company (suppliers 121 to 123) via the communication unit 213 (S1301). Then, the quality index calculation unit 212a of the calculation unit 212 calculates a quality index from the quality information (S1302). Next, the manufacturing site improvement solution evaluation unit 212b of the calculation unit 212 evaluates the calculated quality index based on the quality index condition information 420 stored in the quality index condition storage unit 211b (S1303).

Next, the manufacturing site improvement solution evaluation unit 212b of the calculation unit 212 selects a manufacturing site improvement solution based on the evaluation results of the quality index (S1304). Specifically, the manufacturing site improvement solution evaluation unit 212b selects manufacturing processes whose level of quality information 410 is lower than the level of quality index condition information 420 from the list of solutions stored in the manufacturing site improvement solution storage unit 211c. Select manufacturing floor improvement solutions to solve challenges in Then, the screen data creation unit 212c of the calculation unit 212 creates screen data for displaying the manufacturing site improvement solution providing screen 900 (S1305). In addition, the screen data creation unit 212c creates a performance display screen 700, a performance analysis screen 800, a performance aggregation screen 1000, and a supply chain screen 1100 based on quality information uploaded from each participating company (suppliers 121 to 123). Screen data for display is generated (S1305).

<Display of each screen on the supplier's terminal device>
FIG. 14 is a flowchart for displaying each screen on the terminal device of the ordering party. Referring to FIG. 14, the process of displaying each screen on the display units 314 of the terminal devices 231 to 233 of the suppliers 121 to 123 will be described. Each step in FIG. 14 is executed by the calculation unit 312 of the terminal devices 231 to 233.

The calculation units 312 of the terminal devices 231 to 233 transmit a request to the server device 210 to obtain a screen. The server device 210 transmits screen data of the requested screen in response to requests from the terminal devices 231 to 233. The calculation unit 312 receives the screen data of the screen (performance display screen 700, performance analysis screen 800, or manufacturing site improvement solution provision screen 900) requested from the server device 210 via the communication unit 313 (S1401). Next, the calculation unit 312 displays a screen (performance display screen 700, performance analysis screen 800, or manufacturing site improvement solution provision screen 900) related to the screen data received from the server device 210 on the display unit 314 (S1402).

<Display of each screen on the orderer's terminal device>
FIG. 15 is a flowchart for displaying each screen on the ordering source's terminal device. With reference to FIG. 15, the process of displaying each screen on the display unit 314 of the terminal device 220 of the ordering source 110 will be described. Each step in FIG. 15 is executed by the calculation unit 312 of the terminal device 220.

The calculation unit 312 of the terminal device 220 transmits a request to acquire the screen to the server device 210. In response to a request from the terminal device 220, the server device 210 transmits screen data of the requested screen. The calculation unit 312 receives the screen data of the requested screen (performance total screen 1000, supply chain screen 1100) from the server device 210 via the communication unit 313 (S1501). Next, the calculation unit 312 displays a screen related to the screen data received from the server device 210 (performance total screen 1000, supply chain screen 1100) on the display unit 314 (S1502).

The user of the ordering source 110 can use the performance summary on the performance summary screen 1000 to select a supplier with excellent quality information from among the suppliers 121 to 123, and send the procurement specification information. By using the track record tally on the track record tally screen 1000, it is not necessary to collect information regarding the manufacturing quality of each supplier individually, so it is possible to efficiently select an excellent supplier. The procurement specification information includes at least one of a desired price, a delivery date, a quantity, and a procurement product specification. The user of the terminal device 220 inputs procurement specification information on a screen (not shown) for inputting procurement specification information (S1503). Then, the calculation unit 312 transmits the procurement specification information input by the user to the specified suppliers 121 to 123 (S1504).

<Effects of embodiment>
The server device 210 receives quality information on parts supplied by the suppliers 121 to 123 from the terminal devices 231 to 233 of the suppliers 121 to 123, and provides solutions to solve problems regarding the parts to the suppliers based on the received quality information. The information is provided to the terminal devices 231 to 233 of 121 to 123. This makes it possible for the suppliers 121 to 123 to understand the problems with the parts they supply, and to obtain appropriate solutions to solve the problems. In addition, the suppliers 121 to 123 can receive solutions to solve problems in return for providing quality information, so the suppliers 121 to 123 are cooperative in providing supplier information and quality information. It is predicted that

Additionally, the server device 210 generates graphical quality information and quality indicators for the parts based on the received quality information, and provides them to the terminal devices 231 to 233 of the suppliers 121 to 123. The graphical performance display screen 700 and performance analysis screen 800 make it possible to visualize quality information and quality indicators regarding parts.

Additionally, the server device 210 provides the terminal devices 231 to 233 of the suppliers 121 to 123 with the time course of quality information (for example, the graphical information 802 showing the time course of the pass rate in FIG. 8). Thereby, the suppliers 121 to 123 can grasp the time trends of quality information and quality indicators.

In addition, the server device 210 receives quality information for each manufacturing process of parts from the terminal devices 231 to 233 of the suppliers 121 to 123, and based on the received quality information for each manufacturing process, Solutions for solving problems in the manufacturing process (for example, the manufacturing site improvement solution providing screen 900 in FIG. 9) are provided to the terminal devices 231 to 233. This makes it possible for the suppliers 121 to 123 to obtain a solution to solve the problem, and furthermore, to access the details of the solution from the link.

The terminal devices 231 to 233 of the suppliers 121 to 123 check and edit the quality information that can be disclosed to the ordering source 110 on the quality information upload screen 600, and check and edit the quality information that can be disclosed to the ordering source 110, and receive the information from the users of the terminal devices 231 to 233 of the suppliers 121 to 123. The quality information is transmitted to the ordering source according to the transmission operation (pressing the upload button 601). The suppliers 121 to 123 can confirm and edit the quality information disclosed to the order source 110, and then transmit the quality information according to explicit instructions from the user.

The ordering source 110 can transmit procurement specification information to the suppliers 121 to 123. This makes it possible for the order source 110 to transmit the specifications of the procured items to the suppliers 121 to 123 and obtain the desired procured items.

The terminal device 220 of the ordering source 110 can visualize the supply chain of parts that make up the finished product of the ordering source 110, as shown in the supply chain screen 1100 in FIG. This allows the ordering source 110 to understand the supply chain of the part.

Note that the present invention is not limited to the embodiments described above, and includes various modifications. For example, the above-described embodiments have been described in detail to explain the present invention in an easy-to-understand manner, and the present invention is not necessarily limited to having all the configurations described. Furthermore, it is possible to add, delete, or replace some of the configurations of each embodiment with other configurations. Further, each of the above-mentioned configurations, functions, processing units, processing means, etc. may be partially or entirely realized in hardware by designing, for example, an integrated circuit. Furthermore, each of the above configurations, functions, etc. may be realized by software by a processor interpreting and executing a program for realizing each function. Information such as programs, tables, files, etc. that implement each function can be stored in a memory, a recording device such as a hard disk, an SSD (Solid State Drive), or a recording medium such as an IC card, SD card, or DVD.

For example, in the embodiment described above, the order source 110 sends procurement specification information to any of the suppliers 121 to 123, but the suppliers 121 to 123 send procurement specification information to any of the other suppliers 121 to 123. You can also send it. For this purpose, the other suppliers 121-123 need to disclose quality information to the suppliers 121-123. The suppliers 121 to 123 to whom the quality information has been disclosed refer to the information and transmit procurement specification information to any of the other suppliers 121 to 123.

This makes it possible for the other suppliers 121 to 123 to transmit the specifications of the procured items they wish to procure to the suppliers 121 to 123, and obtain the desired procured items.

100... Supply chain, 110... Order source, 121... First layer supplier, 122... Second layer supplier, 123... Nth layer supplier, 200... Solution providing system, 210... Server device, 211... Storage unit, 211a...Quality information storage section, 211b...Quality index condition storage section, 211c...Manufacturing site improvement solution storage section, 211d...Participating company information storage section, 212...Calculation section, 212a...Quality index calculation section, 212b...Manufacturing site improvement solution Evaluation unit, 212c...Screen data creation unit, 213...Communication unit, 220...Terminal device (orderer), 231-233...Terminal device (orderer), 301...Processor, 302...Main storage unit, 303...Auxiliary storage unit , 304... Input/output I/F, 305... Communication I/F, 306... Bus, 307... Web application, 311... Storage section, 312... Arithmetic section, 313... Communication section, 314... Display section, 315... Input section, 351... Processor, 352... Main memory, 353... Auxiliary memory, 354... Input/output I/F, 355... Communication I/F, 356... Bus, 357... Web browser, 410... Quality information, 420... Quality index conditions Information, 510... Manufacturing site improvement solution information, 520... Participating company information, 600... Quality information upload screen, 700... Performance display screen, 800... Performance analysis screen, 900... Manufacturing site improvement solution provision screen, 1000... Performance summary screen, 1100…Supply chain screen

Claims

An ordering source terminal device of an ordering source that orders parts;
a supplier's terminal device for supplying the parts to the orderer in response to an order from the orderer;
A server device to which the order source terminal device and the supplier terminal device are communicably connected, the server device receiving quality information of the parts supplied by the supplier from the supplier terminal device, and transmitting the received quality information. a server device that evaluates the information, selects a solution to solve the problem regarding the part based on the evaluation result of the quality information, and provides the solution to the supplier terminal device;
A solution providing system characterized by:
The server device is characterized in that it generates graphical information indicating the quality performance or quality analysis of the parts based on the received quality information, and provides the graphical information to the supplier terminal device. The solution providing system according to claim 1.
3. The solution providing system according to claim 2, wherein the graphical information indicating the quality analysis includes graphical information indicating a change in quality of the part over time.
The server device receives the quality information for each manufacturing process of the component from the supplier terminal device, evaluates the received quality information for each manufacturing process, and processes the component based on the evaluation result of the quality information. 2. The solution providing system according to claim 1, wherein a solution that solves a problem in the manufacturing process is selected and provided to the customer terminal device.
The quality information may include at least one of the following: pass rate for each process, lead time for each process, standard working time for each process, equipment operating time, overall passing rate, overall lead time, overall standard working time, or cost. The solution providing system according to claim 1, characterized in that:
The supplier terminal device checks and edits the disclosable quality information, and transmits the quality information to the order source or other supplier in accordance with a transmission operation received from a user of the supplier terminal device. The solution providing system according to claim 1.
7. The solution providing system according to claim 6, wherein the order source or the other supplier transmits procurement specification information to the supplier.
8. The solution providing system according to claim 7, wherein the procurement specification information includes at least one of desired price, delivery date, quantity, and procurement product specifications.
The suppliers include a first layer supplier that directly supplies parts to the orderer, and an Nth layer supplier (N is an integer of 2 or more) that supplies parts to the orderer via the first layer supplier. including the tip,
The ordering source, the first tier supplier, and the Nth tier supplier constitute a supply chain for the parts,
2. The solution providing system according to claim 1, wherein the orderer terminal device visualizes a supply chain of the parts constituting the finished product of the orderer.
A server device to which an ordering terminal device of an ordering source that orders parts and a terminal device of an ordering party that supplies the parts to the ordering source in response to an order from the ordering source are communicably connected. A method of providing a solution by
receiving quality information of the parts supplied by the supplier from the supplier terminal device;
evaluating the received quality information; and
selecting a solution to solve the problem regarding the part based on the evaluation result of the quality information and providing it to the supplier terminal device;
A solution providing method characterized by having the following.
generating graphical information indicating quality performance or quality analysis of the component based on the received quality information; and providing the graphical information to the supplier terminal device;
11. The solution providing method according to claim 10, further comprising:
12. The solution providing method according to claim 11, wherein the graphical information indicating the quality analysis includes graphical information indicating a change in quality of the part over time.
Receiving the quality information of the part from the supplier terminal device includes receiving the quality information for each manufacturing process of the part from the supplier terminal device,
Evaluating the received quality information includes evaluating the received quality information for each manufacturing process,
Selecting the solution and providing it to the supplier terminal device includes selecting a solution that solves the problem in the manufacturing process of the part based on the evaluation result of the quality information and providing it to the supplier terminal device. 11. The solution providing method according to claim 10, comprising:
11. The solution providing method according to claim 10, further comprising: disclosing the quality information received as disclosable information from the ordering terminal device to the ordering terminal device.
The suppliers include a first layer supplier that directly supplies parts to the orderer, and an Nth layer supplier (N is an integer of 2 or more) that supplies parts to the orderer via the first layer supplier. including the tip,
15. The solution providing method according to claim 14, wherein the order source transmits procurement specification information to the first-tier supplier or the N-tier supplier.