JP7433767B2 - Multi-tenant management device, multi-tenant management method, and program - Google Patents

Description

The present invention relates to a multi-tenant management device, a multi-tenant management method, and a program, and more particularly to a multi-tenant management device, a multi-tenant management method, and a program that can execute processing dedicated to each tenant without increasing maintenance burden.

With the spread of cloud services, multi-tenant services in which a single resource is shared by multiple companies (tenants) are becoming popular (see, for example, Patent Document 1).

Japanese Patent Application Publication No. 2009-146350

With multi-tenant services, a single resource can be shared by multiple tenants by providing the same service to multiple tenants. It was difficult to respond individually. On the other hand, if you try to respond to each tenant individually, multiple resources are required, which increases maintenance and maintenance costs, making it impossible to provide services to tenants at low prices.

The present invention has been made to solve the above problems, and provides a multi-tenant management device, a multi-tenant management method, and a program that can execute processing dedicated to each tenant without increasing the maintenance burden. The purpose is to

In order to achieve the above object, a multi-tenant management device according to a first aspect of the present invention provides a multi-tenant management device that is built on an application platform formed within one instance common to a plurality of tenants. a storage unit that stores a common application program, definition information common to the plurality of tenants used when executing the common application program, and definition information dedicated to each tenant; and one of the plurality of tenants. In response to the access from the tenant, definition information exclusive to the accessed tenant is detected from the storage unit, and using the common definition information and the detected definition information exclusive to the tenant, the common application and a control unit that executes processing exclusive to the tenant by customizing a program exclusively for the tenant and executing it within the common instance.

In the above multi-tenant management device, the storage unit stores a workflow dedicated to each tenant as definition information dedicated to the tenant, and the control unit executes processing dedicated to the tenant according to the accessed workflow dedicated to the tenant. You may do so.

In the above multi-tenant management device, the storage unit stores, for each of the plurality of tenants, difference information from the common definition information as the dedicated definition information, and the control unit stores the difference information between the common definition information and the dedicated definition information for each of the plurality of tenants. The common application program may be customized and executed exclusively for the tenant using the accessed tenant-specific differential information.

A multi-tenant management method according to a second aspect of the present invention includes an application program common to a plurality of tenants built on an application platform formed in one instance common to the plurality of tenants, and an application program common to the plurality of tenants. A multi-tenant management method using a multi-tenant management device comprising a storage unit that stores definition information common to the plurality of tenants and definition information dedicated to each tenant used when executing an application program of the plurality of tenants. detecting definition information exclusive to the accessed tenant from the storage unit in response to access from any one of the tenants, and detecting the common definition information and the detected definition information exclusive to the tenant. customizing the common application program specifically for the tenant and executing it within the one common instance, thereby executing processing exclusive to the tenant.

A program according to a third aspect of the present invention is a program common to a plurality of tenants, built on an application platform formed in one instance common to the plurality of tenants, and wherein the program is common to the plurality of tenants. , and a storage unit that stores definition information common to the plurality of tenants and definition information dedicated to each tenant, which is used when executing the common program. A procedure for detecting definition information exclusive to the accessed tenant from the storage unit in response to access from any of the tenants, and using the common definition information and the detected definition information exclusive to the tenant. , a procedure for executing a process exclusive to the tenant by customizing the common program specifically for the tenant and executing it within the one common instance.

According to the present invention, it is possible to provide a multi-tenant management device, a multi-tenant management method, and a program that can execute processing dedicated to each tenant without increasing the maintenance burden.

1 is a diagram illustrating a configuration example of a multi-tenant system according to the present embodiment. FIG. 2 is a block diagram showing a configuration example of a company terminal. FIG. 2 is a block diagram showing a configuration example of a multi-tenant management device. (a) is a diagram illustrating default definition information of display items on the purchase requisition application screen, and (b) is a diagram illustrating difference information of display items on the purchase requisition application screen. FIG. 3 is a diagram illustrating a default ordering workflow. FIG. 2 is a diagram illustrating a company's unique ordering workflow.

Hereinafter, a multi-tenant system according to an embodiment of the present invention will be described with reference to the drawings.

The multi-tenant system according to this embodiment provides a multi-tenant service in which a single resource is shared by a plurality of companies (tenants) using cloud computing or the like. Here, a company includes not only a single company but also a company group consisting of multiple parent-subsidiary companies.

FIG. 1 is a diagram showing a configuration example of a multi-tenant system according to this embodiment.

As shown in FIG. 1, the multi-tenant system 1 includes a company terminal 2-m-n (m, n are natural numbers) and a multi-tenant management device 3, which are connected via a network N such as the Internet. are connected to each other so that they can communicate with each other.

The company terminal 2-m-n is composed of, for example, a general-purpose personal computer, a tablet computer, or a smartphone. In this embodiment, the company terminals 2-m-n are installed in each department n of a company m that concludes a contract to receive multi-tenant services.

FIG. 2 is a block diagram showing an example of the configuration of a company terminal.

As shown in FIG. 2, the company terminal 2-m-n includes a display section 21, an operation section 22, a communication section 23, and a control section 24, which are connected via a bus or the like. .

The display unit 21 includes, for example, a general-purpose liquid crystal display (LCD). In the present embodiment, the display unit 21 of the company terminal 2-m-1 installed in the purchase request department that requests the purchase of products displays a purchase request application for applying to the company to purchase the product on the web browser. Display the screen etc.

The operating unit 22 is comprised of, for example, a general-purpose keyboard and mouse, and is operated by staff members of each department.

In this embodiment, an employee of the purchase request department operates the operation unit 22 of the company terminal 2-m-1 installed in the purchase request department, accesses the multi-tenant management device 3, and displays the purchase request application screen. Display on a web browser, input application details such as desired delivery date and estimated price on a purchase request application screen, or apply for a purchase request for a product. Further, after allocating the budget, the staff member of the budget management department that manages the budget operates the operation unit 22 of the corporate terminal 2-m-2 installed in the budget management department to approve the budget. Furthermore, after registering the specifications, the staff member of the specification creation department that creates the specifications operates the operation unit 22 of the company terminal 2-m-3 installed in the specification creation department to approve the specifications. Then, the staff member of the purchasing department in charge of purchasing the product operates the operating unit 22 of the company terminal 2-m-3 installed in the purchasing department to place an order for the requested product.

The communication unit 23 includes, for example, a general-purpose communication device such as a NIC (Network Interface Card). In this embodiment, the communication unit 23 receives screen display data etc. for displaying a purchase request application screen transmitted from the multi-tenant management device 3 via the network N, and the communication unit 23 An operation signal corresponding to the operation is transmitted to the multi-tenant management device 3 via the network N.

The control unit 24 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU controls the operation of each part of the company terminal 2-m-n by appropriately executing various programs stored in the ROM using the RAM as a work memory.

In this embodiment, in response to the communication unit 23 receiving screen display data transmitted from the multi-tenant management device 3 via the network N, the control unit 24 displays a screen based on the screen display data on the web browser. to be displayed. In addition, the control unit 24 transmits an operation signal corresponding to the operation of the operation unit 22 by the staff member of each department from the communication unit 23 to the multi-tenant management device 3 via the network N. This enables various operations on the multi-tenant management device 3 via the multi-tenant management device 3.

For example, the control unit 24 of the company terminal 2-m-1 installed in the purchasing requesting department performs multi-tenant management via the communication unit 23 via the network N in response to an operation of the operating unit 22 by an employee of the purchasing requesting department. Access device 3. Then, the control unit 24 of the company terminal 2-m-1 installed in the purchase request department communicates screen display data for displaying the purchase request application screen transmitted from the multi-tenant management device 3 via the network N. In response to the reception by the unit 23, a purchase request application screen based on the screen display data is displayed on the web browser of the display unit 21.

The multi-tenant management device 3 shown in FIG. 1 includes, for example, a general-purpose server computer, a database (DateBase: DB), and the like. In this embodiment, the multi-tenant management device 3 has an application infrastructure 300 formed in one instance common to a plurality of companies m.

On the application platform 300, an application program 310 commonly used by a plurality of companies m, a definition file 320 referenced when executing a common application, and the like are constructed.

FIG. 3 is a block diagram showing a configuration example of a multi-tenant management device.

As shown in FIG. 3, the multi-tenant management device 3 includes a communication section 31, a storage section 32, and a control section 33, which are connected via a bus or the like.

The communication unit 31 includes, for example, a general-purpose communication device such as a NIC. In this embodiment, the communication unit 31 receives operation signals etc. transmitted from the company terminal 2-m-n via the network N, and transmits screen display data etc. via the network N to the company terminal 2-m-n. or send it to n.

The storage unit 32 is composed of a general-purpose storage device such as a hard disk drive, for example.
In this embodiment, the storage unit 32 stores an application program 310 built on the application infrastructure 300, a definition file 320, and the like.

The definition file 320 includes a company definition file 321, a default definition file 322, a difference definition file 323-m, and the like.

In the company definition file 321, company definition information such as the company code and company name of each company m is set.

Default definition information common to a plurality of companies m is set in the default definition file 322. In this embodiment, the default definition file 322 includes default settings such as functions that each company m can use, items that can be displayed on the purchase requisition application screen, items that can be output to a form, items that can be registered in the database, etc. has been done.

FIG. 4A is a diagram illustrating default definition information of display items on the purchase request application screen.

As shown in FIG. 4A, in the default definition information, "original" is set as a definition attribute for all display items, and default display contents are defined. In the example shown in FIG. 4A, the display item "estimated amount" has a 12-digit number defined as the default display content.

Further, the default definition file 322 shown in FIG. 3 defines a default ordering workflow for realizing the product ordering function on the company terminal 2-m-n.

FIG. 5 is a diagram illustrating a default ordering workflow.

In the default ordering workflow shown in FIG. 5, after applying for a purchase request for a product, it is determined whether the company code of company m that applied has a specific value. If the company code is a specific value, a request is made to the staff member of the budget management department to allocate the budget, and after the budget has been allocated, a request is made to the staff member of the specification creation department to register the specifications. On the other hand, if the company code is not a specific value, the company directly applies to the specification creation department staff for specification registration without requesting the budget management department staff to allocate the budget.

The difference definition file 323-m shown in FIG. 3 is provided for each company m in association with the company code. In the difference definition file 323-m, difference information from default definition information customized for each company m is set.

FIG. 4(b) is a diagram illustrating difference information of display items on the purchase request application screen.

As shown in FIG. 4(b), in the difference information, one of "replacement", "deletion", and "addition" is set as a definition attribute for each display item.

Display items that are set in the default definition information but not set in the difference information are displayed with the default display content on the purchase requisition application screen. In the example shown in FIG. 4, the desired delivery date is displayed as the default display content on the purchase request application screen.

For display items for which "replacement" is set as attribute information in the difference information, display content exclusive to company m, which is different from the default, is displayed on the purchase request application screen. In the example shown in FIG. 4(b), the display item "estimated amount" displays a 14-digit number as display content defined exclusively for company m.

Display items for which "delete" is set as attribute information in the difference information are not displayed on the purchase request application screen.

For display items for which "add" is set as attribute information in the difference information, display content exclusive to company m, which is not in the default, is displayed on the purchase request application screen. In the example shown in FIG. 4(b), an attached file is displayed as a display item exclusively for company m.

Further, in the difference definition file 323-m shown in FIG. 3, an ordering workflow defined exclusively for company m is set.

FIG. 6 is a diagram illustrating a company-specific ordering workflow.

In the ordering workflow dedicated to company m shown in FIG. 6, after applying for a purchase request for a product, unlike the default ordering workflow, it is not determined whether the company code of company m that applied is a specific value. Instead, it is determined whether the estimated amount has been input on the purchase request application screen. When the estimated amount is input, before requesting the staff of the budget management department to reserve the budget for the estimated amount, confirm with the staff of the purchasing department whether the budget has been reserved for the estimated amount. After confirming that the budget has been allocated by the staff in the purchasing department, the staff in the budget management department is requested to allocate the estimated amount of the budget, and after the budget has been allocated, the specifications are registered with the staff in the specification creation department. Apply. On the other hand, if the estimated amount has not been entered, the user directly applies to the specifications creation department for specification registration without requesting the budget management department to allocate the budget.

The control unit 33 shown in FIG. 3 includes, for example, a CPU, a ROM, a RAM, and the like. The CPU controls the operation of each part of the content management device 3 by appropriately executing various programs stored in the ROM and various software stored in the storage unit 32 using the RAM as a work memory.

In this embodiment, the control unit 33 transmits screen display data from the communication unit 31 to the company terminal 2-m-n via the network N, thereby displaying the purchasing information on the web browser of the company terminal 2-m-n. Display the request application screen, etc. In addition, the control unit 33 receives operation signals transmitted via the network N from the company terminals 2-m-n, thereby controlling operations on the multi-tenant management device 3 via the network N by staff members of each department. Enables operation in response to signals.

The control unit 33 customizes the application program 310 specifically for the company m according to the definition file 320 stored in the storage unit 32 and executes it within a common instance, thereby performing different order processing etc. for each company m. Realize.

Specifically, the control unit 33 responds to access to the multi-tenant management device 3 via the network N from the company terminal 2-m-1 installed in the purchasing request department of the company m. A company code is detected from the company definition file 321. Then, the control unit 33 uses the default definition information and the detected difference customized for the company m according to the ordering workflow dedicated to the company m set in the difference definition file 323-m corresponding to the company code of the company m. Execute order processing while referring to the information.

For example, in the ordering process, the control unit 33 uses the default definition information of the display items of the purchase requisition application screen set in the default definition file 321 and the difference between the display items of the purchase requisition application screen customized exclusively for company m. Based on the information, screen display data for displaying a purchase request application screen dedicated to company m is generated. Then, the control unit 33 transmits screen display data for displaying a purchase request application screen exclusively for company m from the communication unit 31 to the company terminal 2-m-1 installed in the purchase request department of company m via the network N. By transmitting the information to the company m, a purchase request application screen dedicated to company m is displayed on the web browser of the display unit 21.

In response to an operation of applying for a purchase request for a product by an employee of the purchase request department, the control unit 33 determines whether or not an estimated amount has been input on the purchase request application screen. When the estimated amount is input, the control unit 33 generates screen display data for displaying a budget allocation confirmation screen for confirming the allocation of budget for the estimated amount to the staff of the purchasing department. Then, the control unit 33 transmits screen display data for displaying the budget allocation confirmation screen from the communication unit 31 to the company terminal 2-m-4 installed in the purchasing department of company m via the network N. As a result, a budget allocation confirmation screen is displayed on the web browser of the display unit 21.

In response to the confirmation of budget reservation being performed by the purchasing department staff member, the control unit 33 displays a budget reservation application screen for requesting the budget management department staff member to reserve the estimated amount of budget. Generate screen display data for. Then, the control unit 33 transmits screen display data for displaying the budget allocation application screen from the communication unit 31 to the company terminal 2-m-2 installed in the budget management department of the company m via the network N. As a result, a budget allocation application screen is displayed on the web browser of the display unit 21.

In response to determining that the estimated amount has not been entered on the purchase requisition application screen, or in response to an approval operation being performed by a staff member of the budget management department after the budget has been allocated, the control unit 33 Generates screen display data for displaying the specification registration application screen for requesting specification registration from a staff member. Then, the control unit 33 transmits screen display data for displaying the specification registration application screen from the communication unit 31 to the company terminal 2-m-3 installed in the specification creation department of company m via the network N. This causes the specification registration application screen to be displayed on the web browser of the display unit 21.

In response to an approval operation performed by a staff member of the specification creation department after specification registration, the control unit 33 displays a screen for displaying an order application screen requesting a staff member of the purchasing department to order the product. Generate data. Then, the control unit 33 transmits screen display data for displaying the order application screen from the communication unit 31 via the network N to the company terminal 2-m-4 installed in the purchasing department of the company m. , displays an order application screen on the web browser of the display unit 21.

As explained above, in the multi-tenant system 1 according to the present embodiment, the multi-tenant management device 3 includes the storage section 32 and the control section 33.

The storage unit 32 stores an application program 310 common to multiple companies (tenants) m, default definition information common to multiple companies m used when executing the application program 310, and definition information exclusive to each company m. Remember. The application program 310, default definition information common to a plurality of companies m, and definition information dedicated to each company m are built on an application platform 300 formed in one instance common to a plurality of companies. In the present embodiment, the storage unit 32 stores an ordering workflow dedicated to each company m as definition information dedicated to each company m, and also stores difference information from default definition information for each of a plurality of companies m.

In response to access from one of the plurality of companies m, the control unit 33 detects definition information exclusive to the accessed company m from the storage unit 12, and detects default definition information and the detected definition information. By customizing the application program 310 specifically for company m using definition information specific to company m and executing it within a common instance, processing specific to company m is executed according to the accessed workflow specific to company m. .

In this way, the multi-tenant management device 3 customizes the application program 310 common to a plurality of companies m specifically for the company m, using the default definition information and the definition information dedicated to the company m, and customizes the application program 310 that is common to multiple companies By executing this, it is possible to execute processing dedicated to each company m. As a result, the multi-tenant service device 3 requires the same maintenance burden as the conventional multi-tenant service, so it can be used at the same low price as the conventional multi-tenant service, and the multi-tenant service device 3 can be Execution of dedicated processing can be made possible. As a result, the multi-tenant management device 3 can produce remarkable effects such as being able to execute processing dedicated to each company m without increasing the maintenance burden.

Note that the present invention is not limited to the above-described embodiments, and various modifications and applications are possible. Hereinafter, modifications of the above embodiment that are applicable to the present invention will be described.

In the above embodiment, the process dedicated to each company m is described as a product ordering process, but the present invention is not limited to this, and the process dedicated to each company m is arbitrary. be.

In the above embodiment, the application program executed by the control unit 33 was stored in advance in the storage unit 32 or the like. However, the present invention is not limited to this, and by applying an application program for executing the above-described processing to an existing general-purpose server computer, it can be made to function as the multi-tenant management device 3 according to the above embodiment. You can.

The method of providing such an application program is arbitrary; for example, it may be stored and distributed on a computer-readable recording medium (flexible disk, CD (Compact Disc)-ROM, DVD (Digital Versatile Disc)-ROM, etc.). Alternatively, the program may be stored in a storage on a network such as the Internet and provided by downloading the program.

1 Multi-tenant system 2-m-n Company terminal 3 Multi-tenant management device 21 Display unit 22 Operation unit 23, 31 Communication unit 24, 33 Control unit 32 Storage unit 300 Application platform 310 Application program 320 Definition file 321 Company definition file 322 Default Definition file 323-m Difference definition file

Claims (4)

An application program common to multiple tenants built on an application platform formed in one instance common to multiple tenants, and an application program common to multiple tenants used to execute the common application program. a storage unit that stores common definition information and difference information from the common definition information for each of the plurality of tenants ;
In response to access from any one of the plurality of tenants, difference information exclusive to the accessed tenant is detected from the storage unit, and the common definition information and the difference information exclusive to the detected tenant are detected. a control unit that executes processing exclusive to the tenant by customizing the common application program exclusively for the tenant using the information and executing it within the common instance;
A multi-tenant management device equipped with The storage unit further stores a workflow dedicated to each tenant,
In response to access from any one of the plurality of tenants, the control unit detects differential information and workflow dedicated to the accessed tenant from the storage unit, and detects difference information and workflow dedicated to the accessed tenant from the storage unit. According to the workflow, the common application program is customized specifically for the tenant using the common definition information and the detected difference information exclusive to the tenant, and executed within the common instance. perform the processing of
The multi-tenant management device according to claim 1. An application program common to multiple tenants built on an application platform formed in one instance common to multiple tenants, and an application program common to multiple tenants used to execute the common application program. A multi-tenant management method using a multi-tenant management device comprising a storage unit that stores common definition information and difference information from the common definition information for each of the plurality of tenants, the method comprising:
In response to access from any one of the plurality of tenants, detecting differential information dedicated to the accessed tenant from the storage unit;
Using the common definition information and the detected difference information specific to the tenant, the common application program is customized specifically for the tenant and executed within the common instance, thereby performing processing specific to the tenant. steps to take and
A multi-tenant management method with A program common to multiple tenants built on an application platform formed in one instance common to multiple tenants,
A multi-purpose computer comprising a storage unit that stores the common program, definition information common to the plurality of tenants used when executing the common program, and difference information with the common definition information for each of the plurality of tenants. On the tenant management device computer,
a step of detecting differential information exclusive to the accessed tenant from the storage unit in response to access from any one of the plurality of tenants;
Using the common definition information and the detected difference information specific to the tenant, the common program is customized specifically for the tenant and executed within the common instance, thereby executing processing specific to the tenant. the steps to
A program to run.

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